WEBVTT 1 00:00:00.030 --> 00:00:02.570 hello this is Stewart Eastern of 2 00:00:02.570 --> 00:00:02.580 3 00:00:02.580 --> 00:00:04.460 transparent choice thank you for joining 4 00:00:04.460 --> 00:00:04.470 5 00:00:04.470 --> 00:00:07.249 us for our latest webinar I'm really 6 00:00:07.249 --> 00:00:07.259 7 00:00:07.259 --> 00:00:10.009 excited today because I have a tongue 8 00:00:10.009 --> 00:00:10.019 9 00:00:10.019 --> 00:00:12.379 twister to open up which is to introduce 10 00:00:12.379 --> 00:00:12.389 11 00:00:12.389 --> 00:00:14.720 Hussein and Doc Walla 12 00:00:14.720 --> 00:00:14.730 13 00:00:14.730 --> 00:00:17.870 did I get that reasonably close you 14 00:00:17.870 --> 00:00:17.880 15 00:00:17.880 --> 00:00:21.740 nailed it Stewart ah man that's great so 16 00:00:21.740 --> 00:00:21.750 17 00:00:21.750 --> 00:00:24.740 her saying we over at transparent eyes 18 00:00:24.740 --> 00:00:24.750 19 00:00:24.750 --> 00:00:28.279 we really like a sane because he not 20 00:00:28.279 --> 00:00:28.289 21 00:00:28.289 --> 00:00:29.599 only has a great photographer and a 22 00:00:29.599 --> 00:00:29.609 23 00:00:29.609 --> 00:00:32.450 lovely smile as you can see in the on 24 00:00:32.450 --> 00:00:32.460 25 00:00:32.460 --> 00:00:35.600 the video here but he's also incredible 26 00:00:35.600 --> 00:00:35.610 27 00:00:35.610 --> 00:00:38.420 insight around how to make a PMO really 28 00:00:38.420 --> 00:00:38.430 29 00:00:38.430 --> 00:00:41.270 affect how to stand one up how to turn 30 00:00:41.270 --> 00:00:41.280 31 00:00:41.280 --> 00:00:43.459 one around how to make it run properly 32 00:00:43.459 --> 00:00:43.469 33 00:00:43.469 --> 00:00:48.229 and it's very it's very pragmatic and 34 00:00:48.229 --> 00:00:48.239 35 00:00:48.239 --> 00:00:52.100 very and kind of step by step take you 36 00:00:52.100 --> 00:00:52.110 37 00:00:52.110 --> 00:00:53.959 from wherever you are today to being a 38 00:00:53.959 --> 00:00:53.969 39 00:00:53.969 --> 00:00:58.310 being a superstar and Pervis consulting 40 00:00:58.310 --> 00:00:58.320 41 00:00:58.320 --> 00:01:00.799 which is a saint's company does a lot of 42 00:01:00.799 --> 00:01:00.809 43 00:01:00.809 --> 00:01:05.600 training and supportive of PMO's around 44 00:01:05.600 --> 00:01:05.610 45 00:01:05.610 --> 00:01:07.789 around the world he's also an author and 46 00:01:07.789 --> 00:01:07.799 47 00:01:07.799 --> 00:01:09.260 a speaker and there's all kinds of other 48 00:01:09.260 --> 00:01:09.270 49 00:01:09.270 --> 00:01:11.270 great things so we're really excited to 50 00:01:11.270 --> 00:01:11.280 51 00:01:11.280 --> 00:01:13.760 have him with us today and the topic 52 00:01:13.760 --> 00:01:13.770 53 00:01:13.770 --> 00:01:19.039 today is around around the idea of PML 54 00:01:19.039 --> 00:01:19.049 55 00:01:19.049 --> 00:01:24.100 value so first of all Husain welcome 56 00:01:24.100 --> 00:01:24.110 57 00:01:24.110 --> 00:01:27.910 thank you so much rhyme I'm here oh 58 00:01:27.910 --> 00:01:27.920 59 00:01:27.920 --> 00:01:30.160 you're very welcome 60 00:01:30.160 --> 00:01:30.170 61 00:01:30.170 --> 00:01:32.300 what I'd like to do is just start the 62 00:01:32.300 --> 00:01:32.310 63 00:01:32.310 --> 00:01:34.190 conversation off and it's going to be 64 00:01:34.190 --> 00:01:34.200 65 00:01:34.200 --> 00:01:35.719 very much a conversation saying does 66 00:01:35.719 --> 00:01:35.729 67 00:01:35.729 --> 00:01:37.969 have a slide deck here but we're really 68 00:01:37.969 --> 00:01:37.979 69 00:01:37.979 --> 00:01:39.260 not going to use it other than to 70 00:01:39.260 --> 00:01:39.270 71 00:01:39.270 --> 00:01:41.120 support some of the some of the 72 00:01:41.120 --> 00:01:41.130 73 00:01:41.130 --> 00:01:42.679 discussion that we had so it's going to 74 00:01:42.679 --> 00:01:42.689 75 00:01:42.689 --> 00:01:46.310 be basically a Q&A session today because 76 00:01:46.310 --> 00:01:46.320 77 00:01:46.320 --> 00:01:48.020 the Saints knowledge is so deep I want 78 00:01:48.020 --> 00:01:48.030 79 00:01:48.030 --> 00:01:50.240 to pick and choose where we go and be 80 00:01:50.240 --> 00:01:50.250 81 00:01:50.250 --> 00:01:51.800 able to kind of cross-examine him a 82 00:01:51.800 --> 00:01:51.810 83 00:01:51.810 --> 00:01:54.380 little bit so the first the first 84 00:01:54.380 --> 00:01:54.390 85 00:01:54.390 --> 00:01:57.289 question I have is is more what is 86 00:01:57.289 --> 00:01:57.299 87 00:01:57.299 --> 00:01:59.929 valued in the context of a PMO what does 88 00:01:59.929 --> 00:01:59.939 89 00:01:59.939 --> 00:02:01.459 the questioning or the statement even 90 00:02:01.459 --> 00:02:01.469 91 00:02:01.469 --> 00:02:05.359 mean PMO value I love that question 92 00:02:05.359 --> 00:02:05.369 93 00:02:05.369 --> 00:02:09.139 Stuart and you know it throws us off to 94 00:02:09.139 --> 00:02:09.149 95 00:02:09.149 --> 00:02:12.890 be honest and the term value in itself 96 00:02:12.890 --> 00:02:12.900 97 00:02:12.900 --> 00:02:13.760 has become 98 00:02:13.760 --> 00:02:13.770 99 00:02:13.770 --> 00:02:17.900 such a buzzword these days you know you 100 00:02:17.900 --> 00:02:17.910 101 00:02:17.910 --> 00:02:20.630 on someone's LinkedIn profile I want to 102 00:02:20.630 --> 00:02:20.640 103 00:02:20.640 --> 00:02:23.570 add value or I'm adding value you look 104 00:02:23.570 --> 00:02:23.580 105 00:02:23.580 --> 00:02:25.280 at somebody's resume I want to go ahead 106 00:02:25.280 --> 00:02:25.290 107 00:02:25.290 --> 00:02:26.990 and add someone you know add this value 108 00:02:26.990 --> 00:02:27.000 109 00:02:27.000 --> 00:02:31.340 talk about you know PMO's there's value 110 00:02:31.340 --> 00:02:31.350 111 00:02:31.350 --> 00:02:33.140 value value value value all over the 112 00:02:33.140 --> 00:02:33.150 113 00:02:33.150 --> 00:02:35.540 world and you just keep on wondering 114 00:02:35.540 --> 00:02:35.550 115 00:02:35.550 --> 00:02:39.890 what does that really mean and I I sort 116 00:02:39.890 --> 00:02:39.900 117 00:02:39.900 --> 00:02:43.400 of you know when I actually was you know 118 00:02:43.400 --> 00:02:43.410 119 00:02:43.410 --> 00:02:46.550 thinking about all of this it really got 120 00:02:46.550 --> 00:02:46.560 121 00:02:46.560 --> 00:02:49.580 me in a bit of a mix to be honest 122 00:02:49.580 --> 00:02:49.590 123 00:02:49.590 --> 00:02:51.440 because you're like what does this 124 00:02:51.440 --> 00:02:51.450 125 00:02:51.450 --> 00:02:52.940 really really mean what is the word 126 00:02:52.940 --> 00:02:52.950 127 00:02:52.950 --> 00:02:56.660 value mean and to be honest what I did 128 00:02:56.660 --> 00:02:56.670 129 00:02:56.670 --> 00:02:59.720 was I went straight to the source 130 00:02:59.720 --> 00:02:59.730 131 00:02:59.730 --> 00:03:04.100 can you guess what the source is Stewart 132 00:03:04.720 --> NaN:NaN:NaN.NaN 133 00:03:04.730 --> 00:03:17.570 I'm sure you're gonna tell us and I wish 134 00:03:17.570 --> 00:03:17.580 135 00:03:17.580 --> 00:03:20.390 the dictionary you know made my life 136 00:03:20.390 --> 00:03:20.400 137 00:03:20.400 --> 00:03:21.290 easier 138 00:03:21.290 --> 00:03:21.300 139 00:03:21.300 --> 00:03:24.590 but it's sort of you know made it a bit 140 00:03:24.590 --> 00:03:24.600 141 00:03:24.600 --> 00:03:26.480 more complex and I had to do a bit of 142 00:03:26.480 --> 00:03:26.490 143 00:03:26.490 --> 00:03:30.170 work after that I know he used the wrong 144 00:03:30.170 --> 00:03:30.180 145 00:03:30.180 --> 00:03:32.000 dictionary right that she should always 146 00:03:32.000 --> 00:03:32.010 147 00:03:32.010 --> 00:03:35.750 use the Oxford English Dictionary I'm an 148 00:03:35.750 --> 00:03:35.760 149 00:03:35.760 --> 00:03:37.370 old Oxford man it always has to be the 150 00:03:37.370 --> 00:03:37.380 151 00:03:37.380 --> 00:03:38.690 old for the English dictionary 152 00:03:38.690 --> 00:03:38.700 153 00:03:38.700 --> 00:03:41.720 I think that could happen I think that 154 00:03:41.720 --> 00:03:41.730 155 00:03:41.730 --> 00:03:43.670 could have been the case but but you 156 00:03:43.670 --> 00:03:43.680 157 00:03:43.680 --> 00:03:46.970 know if I wouldn't be surprised if if I 158 00:03:46.970 --> 00:03:46.980 159 00:03:46.980 --> 00:03:50.380 still got you know multiple multiple 160 00:03:50.380 --> 00:03:50.390 161 00:03:50.390 --> 00:03:53.630 layers of the word value coming in I 162 00:03:53.630 --> 00:03:53.640 163 00:03:53.640 --> 00:03:57.590 mean even if you just look at the the 164 00:03:57.590 --> 00:03:57.600 165 00:03:57.600 --> 00:03:59.990 the definition that I got sure and on 166 00:03:59.990 --> 00:04:00.000 167 00:04:00.000 --> 00:04:01.970 the screen you know I love I love 168 00:04:01.970 --> 00:04:01.980 169 00:04:01.980 --> 00:04:03.920 definitions of one and five 170 00:04:03.920 --> 00:04:03.930 171 00:04:03.930 --> 00:04:06.080 you know the monetary worth of something 172 00:04:06.080 --> 00:04:06.090 173 00:04:06.090 --> 00:04:09.050 or the market price or a numerical 174 00:04:09.050 --> 00:04:09.060 175 00:04:09.060 --> 00:04:10.850 quantity that is assigned or is 176 00:04:10.850 --> 00:04:10.860 177 00:04:10.860 --> 00:04:12.500 determined by calculation or a 178 00:04:12.500 --> 00:04:12.510 179 00:04:12.510 --> 00:04:14.390 measurement I mean I love those because 180 00:04:14.390 --> 00:04:14.400 181 00:04:14.400 --> 00:04:16.880 you know you know as project managers by 182 00:04:16.880 --> 00:04:16.890 183 00:04:16.890 --> 00:04:19.640 heart they're they're amazing they're 184 00:04:19.640 --> 00:04:19.650 185 00:04:19.650 --> 00:04:21.470 black and white you know you either you 186 00:04:21.470 --> 00:04:21.480 187 00:04:21.480 --> 00:04:23.630 know something's either $3 worth or $10 188 00:04:23.630 --> 00:04:23.640 189 00:04:23.640 --> 00:04:25.790 worth or 100 million dollars worth you 190 00:04:25.790 --> 00:04:25.800 191 00:04:25.800 --> 00:04:27.520 understand it you can eat 192 00:04:27.520 --> 00:04:27.530 193 00:04:27.530 --> 00:04:29.470 the quantified you can easily 194 00:04:29.470 --> 00:04:29.480 195 00:04:29.480 --> 00:04:32.080 communicate it you can easily defend it 196 00:04:32.080 --> 00:04:32.090 197 00:04:32.090 --> 00:04:36.640 you can easily measure it right but then 198 00:04:36.640 --> 00:04:36.650 199 00:04:36.650 --> 00:04:37.750 when you start looking at all these 200 00:04:37.750 --> 00:04:37.760 201 00:04:37.760 --> 00:04:39.850 other definitions and they're like 202 00:04:39.850 --> 00:04:39.860 203 00:04:39.860 --> 00:04:41.950 definition to a fair return or 204 00:04:41.950 --> 00:04:41.960 205 00:04:41.960 --> 00:04:45.280 equivalent in goods or services or or 206 00:04:45.280 --> 00:04:45.290 207 00:04:45.290 --> 00:04:47.170 item number three which is relative 208 00:04:47.170 --> 00:04:47.180 209 00:04:47.180 --> 00:04:50.110 worth or utility but number four really 210 00:04:50.110 --> 00:04:50.120 211 00:04:50.120 --> 00:04:52.630 just takes the cake you know something 212 00:04:52.630 --> 00:04:52.640 213 00:04:52.640 --> 00:04:54.990 such as a principle or quality 214 00:04:54.990 --> 00:04:55.000 215 00:04:55.000 --> 00:04:57.970 intrinsically valuable or desirable I 216 00:04:57.970 --> 00:04:57.980 217 00:04:57.980 --> 00:04:59.470 mean it doesn't really get much more 218 00:04:59.470 --> 00:04:59.480 219 00:04:59.480 --> 00:05:03.340 mature than right right but that's 220 00:05:03.340 --> 00:05:03.350 221 00:05:03.350 --> 00:05:05.590 that's what the reality is I mean you 222 00:05:05.590 --> 00:05:05.600 223 00:05:05.600 --> 00:05:11.159 know value is so relative and subjective 224 00:05:11.159 --> 00:05:11.169 225 00:05:11.169 --> 00:05:15.159 to where you are I mean just the other 226 00:05:15.159 --> 00:05:15.169 227 00:05:15.169 --> 00:05:17.409 day I was having a conversation with a 228 00:05:17.409 --> 00:05:17.419 229 00:05:17.419 --> 00:05:20.880 with a PMO leader in a very established 230 00:05:20.880 --> 00:05:20.890 231 00:05:20.890 --> 00:05:23.530 organization here in Toronto where I am 232 00:05:23.530 --> 00:05:23.540 233 00:05:23.540 --> 00:05:25.540 and and she was telling you said you 234 00:05:25.540 --> 00:05:25.550 235 00:05:25.550 --> 00:05:26.770 know what I will take the PMO to the 236 00:05:26.770 --> 00:05:26.780 237 00:05:26.780 --> 00:05:28.090 next level I'm like what do you mean by 238 00:05:28.090 --> 00:05:28.100 239 00:05:28.100 --> 00:05:30.190 that she like well you know I'm I'm 240 00:05:30.190 --> 00:05:30.200 241 00:05:30.200 --> 00:05:31.920 really trying to bring in a lot of 242 00:05:31.920 --> 00:05:31.930 243 00:05:31.930 --> 00:05:36.340 quantifiable measurements here for the 244 00:05:36.340 --> 00:05:36.350 245 00:05:36.350 --> 00:05:38.980 PMO and its performance but nobody 246 00:05:38.980 --> 00:05:38.990 247 00:05:38.990 --> 00:05:41.350 really cares I mean you know did they 248 00:05:41.350 --> 00:05:41.360 249 00:05:41.360 --> 00:05:43.690 all really care about you know that 250 00:05:43.690 --> 00:05:43.700 251 00:05:43.700 --> 00:05:45.640 things are happening they care about you 252 00:05:45.640 --> 00:05:45.650 253 00:05:45.650 --> 00:05:48.370 know a certain qualitative I you know 254 00:05:48.370 --> 00:05:48.380 255 00:05:48.380 --> 00:05:51.280 items in there but you know things if 256 00:05:51.280 --> 00:05:51.290 257 00:05:51.290 --> 00:05:54.040 they're like a very lovable sports team 258 00:05:54.040 --> 00:05:54.050 259 00:05:54.050 --> 00:05:56.680 you know that's course team you know 260 00:05:56.680 --> 00:05:56.690 261 00:05:56.690 --> 00:05:57.820 takes you to the playoffs 262 00:05:57.820 --> 00:05:57.830 263 00:05:57.830 --> 00:05:59.409 you go to the playoffs they're 264 00:05:59.409 --> 00:05:59.419 265 00:05:59.419 --> 00:06:01.240 everybody's rallying around you but then 266 00:06:01.240 --> 00:06:01.250 267 00:06:01.250 --> 00:06:04.240 you lose but next year around we will 268 00:06:04.240 --> 00:06:04.250 269 00:06:04.250 --> 00:06:08.110 still love you right so you know things 270 00:06:08.110 --> 00:06:08.120 271 00:06:08.120 --> 00:06:10.380 for that specific company were very 272 00:06:10.380 --> 00:06:10.390 273 00:06:10.390 --> 00:06:13.960 qualitative in nature and so they're you 274 00:06:13.960 --> 00:06:13.970 275 00:06:13.970 --> 00:06:15.730 know that that was a reality of that and 276 00:06:15.730 --> 00:06:15.740 277 00:06:15.740 --> 00:06:19.270 and and it wasn't and I told I told her 278 00:06:19.270 --> 00:06:19.280 279 00:06:19.280 --> 00:06:23.380 is it's it's not really about what you 280 00:06:23.380 --> 00:06:23.390 281 00:06:23.390 --> 00:06:25.330 know how you want to communicate the 282 00:06:25.330 --> 00:06:25.340 283 00:06:25.340 --> 00:06:27.190 value just take understand what they 284 00:06:27.190 --> 00:06:27.200 285 00:06:27.200 --> 00:06:28.810 find as valuable and and measure 286 00:06:28.810 --> 00:06:28.820 287 00:06:28.820 --> 00:06:31.570 yourself against that right so for 288 00:06:31.570 --> 00:06:31.580 289 00:06:31.580 --> 00:06:34.719 instance I'm you know as an individual 290 00:06:34.719 --> 00:06:34.729 291 00:06:34.729 --> 00:06:37.480 you know Stewart if you come to me and 292 00:06:37.480 --> 00:06:37.490 293 00:06:37.490 --> 00:06:39.909 you know you want me to really perform 294 00:06:39.909 --> 00:06:39.919 295 00:06:39.919 --> 00:06:41.320 well on something 296 00:06:41.320 --> 00:06:41.330 297 00:06:41.330 --> 00:06:43.119 on a specific project and you know that 298 00:06:43.119 --> 00:06:43.129 299 00:06:43.129 --> 00:06:47.770 I value recognition and appreciation the 300 00:06:47.770 --> 00:06:47.780 301 00:06:47.780 --> 00:06:49.210 conversation that you're gonna have with 302 00:06:49.210 --> 00:06:49.220 303 00:06:49.220 --> 00:06:50.950 me is more going to be around here 304 00:06:50.950 --> 00:06:50.960 305 00:06:50.960 --> 00:06:52.749 saying you could do an amazing job 306 00:06:52.749 --> 00:06:52.759 307 00:06:52.759 --> 00:06:54.339 I think you do you knock this out of the 308 00:06:54.339 --> 00:06:54.349 309 00:06:54.349 --> 00:06:56.200 park you know have a bit of a pep talk 310 00:06:56.200 --> 00:06:56.210 311 00:06:56.210 --> 00:06:58.689 maybe even send out an email with me and 312 00:06:58.689 --> 00:06:58.699 313 00:06:58.699 --> 00:06:59.379 my boss 314 00:06:59.379 --> 00:06:59.389 315 00:06:59.389 --> 00:07:00.969 you know CC Donna's saying how amazing 316 00:07:00.969 --> 00:07:00.979 317 00:07:00.979 --> 00:07:03.550 I'm doing to really really really get me 318 00:07:03.550 --> 00:07:03.560 319 00:07:03.560 --> 00:07:04.959 to a point of all right you know what 320 00:07:04.959 --> 00:07:04.969 321 00:07:04.969 --> 00:07:06.730 this guy's ready he's gonna fire on all 322 00:07:06.730 --> 00:07:06.740 323 00:07:06.740 --> 00:07:09.100 cylinders and he's gonna really do a 324 00:07:09.100 --> 00:07:09.110 325 00:07:09.110 --> 00:07:12.279 bang-up job on this project but if I'm 326 00:07:12.279 --> 00:07:12.289 327 00:07:12.289 --> 00:07:15.689 someone who you know values you know 328 00:07:15.689 --> 00:07:15.699 329 00:07:15.699 --> 00:07:19.420 monetary of games for instance and you 330 00:07:19.420 --> 00:07:19.430 331 00:07:19.430 --> 00:07:21.159 know that about me then maybe a bonus is 332 00:07:21.159 --> 00:07:21.169 333 00:07:21.169 --> 00:07:23.350 gonna probably rally me up versus you 334 00:07:23.350 --> 00:07:23.360 335 00:07:23.360 --> 00:07:25.420 know any softs any sort of pep talk or 336 00:07:25.420 --> 00:07:25.430 337 00:07:25.430 --> 00:07:27.730 whatsoever and so you know that's 338 00:07:27.730 --> 00:07:27.740 339 00:07:27.740 --> 00:07:28.839 something that you really have to 340 00:07:28.839 --> 00:07:28.849 341 00:07:28.849 --> 00:07:33.700 understand from you know just getting to 342 00:07:33.700 --> 00:07:33.710 343 00:07:33.710 --> 00:07:36.279 understand you know what that really 344 00:07:36.279 --> 00:07:36.289 345 00:07:36.289 --> 00:07:38.649 means for you and your organization but 346 00:07:38.649 --> 00:07:38.659 347 00:07:38.659 --> 00:07:40.570 you really know simplify all of this 348 00:07:40.570 --> 00:07:40.580 349 00:07:40.580 --> 00:07:43.570 Stuart to really bring it down to the 350 00:07:43.570 --> 00:07:43.580 351 00:07:43.580 --> 00:07:47.019 level of PMO's for me it's very very 352 00:07:47.019 --> 00:07:47.029 353 00:07:47.029 --> 00:07:50.980 simple and that is for a PMO to be 354 00:07:50.980 --> 00:07:50.990 355 00:07:50.990 --> 00:07:53.860 valuable it should just answer one 356 00:07:53.860 --> 00:07:53.870 357 00:07:53.870 --> 00:07:58.600 question and that question is why does 358 00:07:58.600 --> 00:07:58.610 359 00:07:58.610 --> 00:08:02.439 or should it exist if you can answer 360 00:08:02.439 --> 00:08:02.449 361 00:08:02.449 --> 00:08:06.309 that good one okay then you have sort of 362 00:08:06.309 --> 00:08:06.319 363 00:08:06.319 --> 00:08:07.930 nailed a hit you know hit the nail on 364 00:08:07.930 --> 00:08:07.940 365 00:08:07.940 --> 00:08:09.820 the head in terms of identifying its 366 00:08:09.820 --> 00:08:09.830 367 00:08:09.830 --> 00:08:12.519 value well so this is this is really 368 00:08:12.519 --> 00:08:12.529 369 00:08:12.529 --> 00:08:15.879 interesting because I mean first of all 370 00:08:15.879 --> 00:08:15.889 371 00:08:15.889 --> 00:08:18.700 thank is listening to this and you've 372 00:08:18.700 --> 00:08:18.710 373 00:08:18.710 --> 00:08:22.119 just taken on a PMO leadership role you 374 00:08:22.119 --> 00:08:22.129 375 00:08:22.129 --> 00:08:23.969 should be very scared right now 376 00:08:23.969 --> 00:08:23.979 377 00:08:23.979 --> 00:08:27.249 QQ is 50% of PMO's fail in the first 378 00:08:27.249 --> 00:08:27.259 379 00:08:27.259 --> 00:08:29.409 couple of years all right so this is 380 00:08:29.409 --> 00:08:29.419 381 00:08:29.419 --> 00:08:32.019 this is an existential question for 382 00:08:32.019 --> 00:08:32.029 383 00:08:32.029 --> 00:08:34.509 PMO's but the only way to ensure right 384 00:08:34.509 --> 00:08:34.519 385 00:08:34.519 --> 00:08:36.880 let's let's forget failure what we want 386 00:08:36.880 --> 00:08:36.890 387 00:08:36.890 --> 00:08:39.219 is to thrive right we want to take off 388 00:08:39.219 --> 00:08:39.229 389 00:08:39.229 --> 00:08:42.790 and just knock it out the park and so 390 00:08:42.790 --> 00:08:42.800 391 00:08:42.800 --> 00:08:43.810 the only way you're going to do that is 392 00:08:43.810 --> 00:08:43.820 393 00:08:43.820 --> 00:08:45.579 by delivering value to the organization 394 00:08:45.579 --> 00:08:45.589 395 00:08:45.589 --> 00:08:48.180 now here's the interesting thing is that 396 00:08:48.180 --> 00:08:48.190 397 00:08:48.190 --> 00:08:51.970 that the week so one of the things we 398 00:08:51.970 --> 00:08:51.980 399 00:08:51.980 --> 00:08:54.650 talk a lot about is value 400 00:08:54.650 --> 00:08:54.660 401 00:08:54.660 --> 00:08:56.960 and we talked about the fact that the 402 00:08:56.960 --> 00:08:56.970 403 00:08:56.970 --> 00:08:59.300 only reason for portfolio projects to 404 00:08:59.300 --> 00:08:59.310 405 00:08:59.310 --> 00:09:00.260 exist at all 406 00:09:00.260 --> 00:09:00.270 407 00:09:00.270 --> 00:09:02.720 is to live to deliver strategic value to 408 00:09:02.720 --> 00:09:02.730 409 00:09:02.730 --> 00:09:05.330 the organization now you're asking a 410 00:09:05.330 --> 00:09:05.340 411 00:09:05.340 --> 00:09:07.160 slightly different question you're 412 00:09:07.160 --> 00:09:07.170 413 00:09:07.170 --> 00:09:09.560 asking the question more within that 414 00:09:09.560 --> 00:09:09.570 415 00:09:09.570 --> 00:09:13.100 context what is the unique value that 416 00:09:13.100 --> 00:09:13.110 417 00:09:13.110 --> 00:09:17.450 the PMO can bring for this organization 418 00:09:17.450 --> 00:09:17.460 419 00:09:17.460 --> 00:09:19.730 right it's context specific it depends 420 00:09:19.730 --> 00:09:19.740 421 00:09:19.740 --> 00:09:21.260 on your organization its culture its 422 00:09:21.260 --> 00:09:21.270 423 00:09:21.270 --> 00:09:23.000 data maturity and everything else is 424 00:09:23.000 --> 00:09:23.010 425 00:09:23.010 --> 00:09:25.370 that is that and I got the right the 426 00:09:25.370 --> 00:09:25.380 427 00:09:25.380 --> 00:09:28.430 right end of that yeah absolutely 428 00:09:28.430 --> 00:09:28.440 429 00:09:28.440 --> 00:09:34.480 Stewart absolutely and you know for me 430 00:09:34.480 --> 00:09:34.490 431 00:09:34.490 --> 00:09:37.600 whether its strategic value whether it's 432 00:09:37.600 --> 00:09:37.610 433 00:09:37.610 --> 00:09:40.850 you know this the the services value 434 00:09:40.850 --> 00:09:40.860 435 00:09:40.860 --> 00:09:44.060 that you provide it it all really 436 00:09:44.060 --> 00:09:44.070 437 00:09:44.070 --> 00:09:46.580 depends on the needs of your 438 00:09:46.580 --> 00:09:46.590 439 00:09:46.590 --> 00:09:49.160 organization at that specific point and 440 00:09:49.160 --> 00:09:49.170 441 00:09:49.170 --> 00:09:52.190 when I say at that specific point in 442 00:09:52.190 --> 00:09:52.200 443 00:09:52.200 --> 00:09:54.440 time that's extremely important because 444 00:09:54.440 --> 00:09:54.450 445 00:09:54.450 --> 00:09:58.040 I have seen and I believe wholeheartedly 446 00:09:58.040 --> 00:09:58.050 447 00:09:58.050 --> 00:10:02.420 in this is that if you have a PMO that 448 00:10:02.420 --> 00:10:02.430 449 00:10:02.430 --> 00:10:06.110 is either more valuable sorry more 450 00:10:06.110 --> 00:10:06.120 451 00:10:06.120 --> 00:10:08.990 mature than the organization or less 452 00:10:08.990 --> 00:10:09.000 453 00:10:09.000 --> 00:10:11.630 mature than the organization your PMO 454 00:10:11.630 --> 00:10:11.640 455 00:10:11.640 --> 00:10:15.620 will not be able to be digested within 456 00:10:15.620 --> 00:10:15.630 457 00:10:15.630 --> 00:10:17.480 the organization it won't be accepted 458 00:10:17.480 --> 00:10:17.490 459 00:10:17.490 --> 00:10:19.460 and therefore you know even if you're 460 00:10:19.460 --> 00:10:19.470 461 00:10:19.470 --> 00:10:22.340 doing wonderful things you know it's not 462 00:10:22.340 --> 00:10:22.350 463 00:10:22.350 --> 00:10:24.380 going to be accepted and it will fail as 464 00:10:24.380 --> 00:10:24.390 465 00:10:24.390 --> 00:10:28.340 a result got it so so that leads us to 466 00:10:28.340 --> 00:10:28.350 467 00:10:28.350 --> 00:10:31.100 the next logical question which is how 468 00:10:31.100 --> 00:10:31.110 469 00:10:31.110 --> 00:10:33.500 do you figure out in your context in 470 00:10:33.500 --> 00:10:33.510 471 00:10:33.510 --> 00:10:38.480 your organization what value means you 472 00:10:38.480 --> 00:10:38.490 473 00:10:38.490 --> 00:10:40.730 know what value the PMO needs to bring 474 00:10:40.730 --> 00:10:40.740 475 00:10:40.740 --> 00:10:43.610 to that organization to help the PMO and 476 00:10:43.610 --> 00:10:43.620 477 00:10:43.620 --> 00:10:45.560 the organization be successful how do 478 00:10:45.560 --> 00:10:45.570 479 00:10:45.570 --> 00:10:48.200 how do you figure that out yeah so 480 00:10:48.200 --> 00:10:48.210 481 00:10:48.210 --> 00:10:50.660 that's a great question Stuart and you 482 00:10:50.660 --> 00:10:50.670 483 00:10:50.670 --> 00:10:52.160 know for that I want to go ahead and 484 00:10:52.160 --> 00:10:52.170 485 00:10:52.170 --> 00:10:56.870 tell everyone about you know this funnel 486 00:10:56.870 --> 00:10:56.880 487 00:10:56.880 --> 00:10:58.670 that I've created called the discovery 488 00:10:58.670 --> 00:10:58.680 489 00:10:58.680 --> 00:11:00.680 funnel and I should have maybe call it 490 00:11:00.680 --> 00:11:00.690 491 00:11:00.690 --> 00:11:03.260 the PMO value discovery funnel but then 492 00:11:03.260 --> 00:11:03.270 493 00:11:03.270 --> 00:11:04.820 it wouldn't have sounded as sexy as it 494 00:11:04.820 --> 00:11:04.830 495 00:11:04.830 --> 00:11:06.470 does now or at least that's what I think 496 00:11:06.470 --> 00:11:06.480 497 00:11:06.480 --> 00:11:06.850 it 498 00:11:06.850 --> 00:11:06.860 499 00:11:06.860 --> 00:11:11.630 [Laughter] 500 00:11:12.180 --> NaN:NaN:NaN.NaN 501 00:11:12.190 --> 00:11:14.829 really what the idea is that you know 502 00:11:14.829 --> 00:11:14.839 503 00:11:14.839 --> 00:11:16.510 you go in from one end and you come up 504 00:11:16.510 --> 00:11:16.520 505 00:11:16.520 --> 00:11:18.790 with the other and voila you know you 506 00:11:18.790 --> 00:11:18.800 507 00:11:18.800 --> 00:11:21.460 have your PMO's value but but really 508 00:11:21.460 --> 00:11:21.470 509 00:11:21.470 --> 00:11:24.840 truly truly it's a discovery right and 510 00:11:24.840 --> 00:11:24.850 511 00:11:24.850 --> 00:11:28.360 you know even if you know you've if it's 512 00:11:28.360 --> 00:11:28.370 513 00:11:28.370 --> 00:11:29.829 your first time setting up a p.m. on an 514 00:11:29.829 --> 00:11:29.839 515 00:11:29.839 --> 00:11:32.590 organization or if you set up you know 516 00:11:32.590 --> 00:11:32.600 517 00:11:32.600 --> 00:11:35.470 PMO's in multiple organizations still 518 00:11:35.470 --> 00:11:35.480 519 00:11:35.480 --> 00:11:39.910 need to treat this set up as a discovery 520 00:11:39.910 --> 00:11:39.920 521 00:11:39.920 --> 00:11:43.780 because as you know you know PMO's you 522 00:11:43.780 --> 00:11:43.790 523 00:11:43.790 --> 00:11:45.639 know are all unique nor two PMO's are 524 00:11:45.639 --> 00:11:45.649 525 00:11:45.649 --> 00:11:49.780 the same you know you go ahead and find 526 00:11:49.780 --> 00:11:49.790 527 00:11:49.790 --> 00:11:51.790 differences from 1 p.m. or to the other 528 00:11:51.790 --> 00:11:51.800 529 00:11:51.800 --> 00:11:53.620 and I think that's one of the reasons 530 00:11:53.620 --> 00:11:53.630 531 00:11:53.630 --> 00:11:56.079 why you know PMO's fail is that that you 532 00:11:56.079 --> 00:11:56.089 533 00:11:56.089 --> 00:11:58.570 refer to about the failure rate of PMO's 534 00:11:58.570 --> 00:11:58.580 535 00:11:58.580 --> 00:12:01.210 it's primarily because a lot of PMO 536 00:12:01.210 --> 00:12:01.220 537 00:12:01.220 --> 00:12:02.620 leaders try to go ahead and you know 538 00:12:02.620 --> 00:12:02.630 539 00:12:02.630 --> 00:12:04.240 identify one of those existing 540 00:12:04.240 --> 00:12:04.250 541 00:12:04.250 --> 00:12:05.860 constructs that are out there in the 542 00:12:05.860 --> 00:12:05.870 543 00:12:05.870 --> 00:12:08.079 market and then try to fit them and you 544 00:12:08.079 --> 00:12:08.089 545 00:12:08.089 --> 00:12:09.790 know whether it's a supportive or a 546 00:12:09.790 --> 00:12:09.800 547 00:12:09.800 --> 00:12:11.920 holding or a director p.m. or you know 548 00:12:11.920 --> 00:12:11.930 549 00:12:11.930 --> 00:12:14.829 if it's an industry specific PMO they 550 00:12:14.829 --> 00:12:14.839 551 00:12:14.839 --> 00:12:16.810 try to cut an intake you know what is 552 00:12:16.810 --> 00:12:16.820 553 00:12:16.820 --> 00:12:19.300 around that and try to fit that in the 554 00:12:19.300 --> 00:12:19.310 555 00:12:19.310 --> 00:12:21.280 organization or even worse you know I've 556 00:12:21.280 --> 00:12:21.290 557 00:12:21.290 --> 00:12:24.880 seen where executives are telling PMO 558 00:12:24.880 --> 00:12:24.890 559 00:12:24.890 --> 00:12:26.800 leaders hey you know what I I was 560 00:12:26.800 --> 00:12:26.810 561 00:12:26.810 --> 00:12:29.019 actually an event the other day and you 562 00:12:29.019 --> 00:12:29.029 563 00:12:29.029 --> 00:12:31.269 know one of my peers there PMO is doing 564 00:12:31.269 --> 00:12:31.279 565 00:12:31.279 --> 00:12:33.160 amazingly well he this guy couldn't stop 566 00:12:33.160 --> 00:12:33.170 567 00:12:33.170 --> 00:12:35.860 talking about the PMO and all the 568 00:12:35.860 --> 00:12:35.870 569 00:12:35.870 --> 00:12:37.600 amazing things that I was doing for the 570 00:12:37.600 --> 00:12:37.610 571 00:12:37.610 --> 00:12:39.670 organization and I want a PMO just like 572 00:12:39.670 --> 00:12:39.680 573 00:12:39.680 --> 00:12:40.960 that so can you go ahead and please 574 00:12:40.960 --> 00:12:40.970 575 00:12:40.970 --> 00:12:44.019 create a PMO for me in our organization 576 00:12:44.019 --> 00:12:44.029 577 00:12:44.029 --> 00:12:46.480 that looks exactly like that and the PMO 578 00:12:46.480 --> 00:12:46.490 579 00:12:46.490 --> 00:12:48.370 leaders in the racial you know let me go 580 00:12:48.370 --> 00:12:48.380 581 00:12:48.380 --> 00:12:49.630 ahead and roll up my sleeves and go 582 00:12:49.630 --> 00:12:49.640 583 00:12:49.640 --> 00:12:53.710 ahead and do that you know it may 584 00:12:53.710 --> 00:12:53.720 585 00:12:53.720 --> 00:12:56.290 structurally look exactly like that in 586 00:12:56.290 --> 00:12:56.300 587 00:12:56.300 --> 00:12:57.880 terms of the value that is bringing to 588 00:12:57.880 --> 00:12:57.890 589 00:12:57.890 --> 00:13:00.220 that organization it may not look even 590 00:13:00.220 --> 00:13:00.230 591 00:13:00.230 --> 00:13:02.650 remotely close to it and so I think 592 00:13:02.650 --> 00:13:02.660 593 00:13:02.660 --> 00:13:06.430 where these executives where you know us 594 00:13:06.430 --> 00:13:06.440 595 00:13:06.440 --> 00:13:10.180 as leaders in the industry where we sort 596 00:13:10.180 --> 00:13:10.190 597 00:13:10.190 --> 00:13:11.860 of get it wrong is we try to copy the 598 00:13:11.860 --> 00:13:11.870 599 00:13:11.870 --> 00:13:13.750 constructs that are out there what we 600 00:13:13.750 --> 00:13:13.760 601 00:13:13.760 --> 00:13:16.600 should try to be emulating instead is 602 00:13:16.600 --> 00:13:16.610 603 00:13:16.610 --> 00:13:19.420 the process they took to get to where 604 00:13:19.420 --> 00:13:19.430 605 00:13:19.430 --> 00:13:21.680 they were and to where the PM was 606 00:13:21.680 --> 00:13:21.690 607 00:13:21.690 --> 00:13:23.960 which has resulted in that structure if 608 00:13:23.960 --> 00:13:23.970 609 00:13:23.970 --> 00:13:27.400 you try to regulate that process then 610 00:13:27.400 --> 00:13:27.410 611 00:13:27.410 --> 00:13:29.600 you know the structure you may not be 612 00:13:29.600 --> 00:13:29.610 613 00:13:29.610 --> 00:13:31.460 close to the structure of you know the 614 00:13:31.460 --> 00:13:31.470 615 00:13:31.470 --> 00:13:33.530 other PMO's but you might be very close 616 00:13:33.530 --> 00:13:33.540 617 00:13:33.540 --> 00:13:37.010 to in what your value or your perceived 618 00:13:37.010 --> 00:13:37.020 619 00:13:37.020 --> 00:13:39.080 value and your reputation of your PMO is 620 00:13:39.080 --> 00:13:39.090 621 00:13:39.090 --> 00:13:43.430 within the organization so if I'm 622 00:13:43.430 --> 00:13:43.440 623 00:13:43.440 --> 00:13:45.290 understanding correctly this is a this 624 00:13:45.290 --> 00:13:45.300 625 00:13:45.300 --> 00:13:46.640 is a structured way of asking that 626 00:13:46.640 --> 00:13:46.650 627 00:13:46.650 --> 00:13:48.980 question of what is it that this 628 00:13:48.980 --> 00:13:48.990 629 00:13:48.990 --> 00:13:51.430 organization needs at this point in time 630 00:13:51.430 --> 00:13:51.440 631 00:13:51.440 --> 00:13:57.380 right exactly exactly and you know I 632 00:13:58.090 --> NaN:NaN:NaN.NaN 633 00:13:58.100 --> 00:14:00.320 don't know I think I think you're going 634 00:14:00.320 --> 00:14:00.330 635 00:14:00.330 --> 00:14:01.400 there so what so why don't we go through 636 00:14:01.400 --> 00:14:01.410 637 00:14:01.410 --> 00:14:03.020 these just really really quickly at a 638 00:14:03.020 --> 00:14:03.030 639 00:14:03.030 --> 00:14:07.000 high level to see what's in there 640 00:14:07.000 --> 00:14:07.010 641 00:14:07.010 --> 00:14:09.920 absolutely so you know here's a seven 642 00:14:09.920 --> 00:14:09.930 643 00:14:09.930 --> 00:14:12.470 step process and you know the first step 644 00:14:12.470 --> 00:14:12.480 645 00:14:12.480 --> 00:14:14.540 here is is identifying your stakeholders 646 00:14:14.540 --> 00:14:14.550 647 00:14:14.550 --> 00:14:17.030 why I define your stakeholders it's 648 00:14:17.030 --> 00:14:17.040 649 00:14:17.040 --> 00:14:18.680 because you know you want to go straight 650 00:14:18.680 --> 00:14:18.690 651 00:14:18.690 --> 00:14:20.030 to the horse's mouth to really 652 00:14:20.030 --> 00:14:20.040 653 00:14:20.040 --> 00:14:23.330 understand what challenges your 654 00:14:23.330 --> 00:14:23.340 655 00:14:23.340 --> 00:14:26.330 organization is facing right now you may 656 00:14:26.330 --> 00:14:26.340 657 00:14:26.340 --> 00:14:27.860 have some sort of a sense of you know 658 00:14:27.860 --> 00:14:27.870 659 00:14:27.870 --> 00:14:29.990 what were the periphery where the 660 00:14:29.990 --> 00:14:30.000 661 00:14:30.000 --> 00:14:31.850 boundary area of your PMO might be 662 00:14:31.850 --> 00:14:31.860 663 00:14:31.860 --> 00:14:33.740 whether it's a functional PMO whether 664 00:14:33.740 --> 00:14:33.750 665 00:14:33.750 --> 00:14:35.510 it's folks with specific geography but 666 00:14:35.510 --> 00:14:35.520 667 00:14:35.520 --> 00:14:38.480 this organization wide or specific 668 00:14:38.480 --> 00:14:38.490 669 00:14:38.490 --> 00:14:40.970 region you have a sense of that and 670 00:14:40.970 --> 00:14:40.980 671 00:14:40.980 --> 00:14:42.350 based on that you need to go ahead and 672 00:14:42.350 --> 00:14:42.360 673 00:14:42.360 --> 00:14:44.330 understand you know who your 674 00:14:44.330 --> 00:14:44.340 675 00:14:44.340 --> 00:14:46.640 stakeholders are and those stakeholders 676 00:14:46.640 --> 00:14:46.650 677 00:14:46.650 --> 00:14:49.190 could be either you know people who the 678 00:14:49.190 --> 00:14:49.200 679 00:14:49.200 --> 00:14:52.970 PMO is reporting to you know who the PMO 680 00:14:52.970 --> 00:14:52.980 681 00:14:52.980 --> 00:14:54.920 is going to be working with and who are 682 00:14:54.920 --> 00:14:54.930 683 00:14:54.930 --> 00:14:57.110 reporting into the PMO and they could be 684 00:14:57.110 --> 00:14:57.120 685 00:14:57.120 --> 00:14:58.850 both we then add outside the 686 00:14:58.850 --> 00:14:58.860 687 00:14:58.860 --> 00:15:01.250 organization as well primarily within 688 00:15:01.250 --> 00:15:01.260 689 00:15:01.260 --> 00:15:02.660 the organization but you know you might 690 00:15:02.660 --> 00:15:02.670 691 00:15:02.670 --> 00:15:04.880 have some extra vendors as well as you 692 00:15:04.880 --> 00:15:04.890 693 00:15:04.890 --> 00:15:07.430 can diverse and diversity is good here 694 00:15:07.430 --> 00:15:07.440 695 00:15:07.440 --> 00:15:08.900 right you know we don't just want to 696 00:15:08.900 --> 00:15:08.910 697 00:15:08.910 --> 00:15:11.210 talk to two people and think we know it 698 00:15:11.210 --> 00:15:11.220 699 00:15:11.220 --> 00:15:13.640 all diversity controls different levels 700 00:15:13.640 --> 00:15:13.650 701 00:15:13.650 --> 00:15:16.460 in the organization different parts of 702 00:15:16.460 --> 00:15:16.470 703 00:15:16.470 --> 00:15:18.620 the organization that's kind of the key 704 00:15:18.620 --> 00:15:18.630 705 00:15:18.630 --> 00:15:21.350 okay exactly exactly so you get a 706 00:15:21.350 --> 00:15:21.360 707 00:15:21.360 --> 00:15:25.430 complete holistic view of what what 708 00:15:25.430 --> 00:15:25.440 709 00:15:25.440 --> 00:15:29.150 challenges exist really absolutely you 710 00:15:29.150 --> 00:15:29.160 711 00:15:29.160 --> 00:15:32.480 know so you know those examples of that 712 00:15:32.480 --> 00:15:32.490 713 00:15:32.490 --> 00:15:34.190 could be you know your CIO it could be 714 00:15:34.190 --> 00:15:34.200 715 00:15:34.200 --> 00:15:35.390 the VP of resource man 716 00:15:35.390 --> 00:15:35.400 717 00:15:35.400 --> 00:15:37.910 it could be project manager it could be 718 00:15:37.910 --> 00:15:37.920 719 00:15:37.920 --> 00:15:42.020 you know a line operator if you will you 720 00:15:42.020 --> 00:15:42.030 721 00:15:42.030 --> 00:15:43.700 know it could be you know that depth and 722 00:15:43.700 --> 00:15:43.710 723 00:15:43.710 --> 00:15:46.010 breadth should be there but you should 724 00:15:46.010 --> 00:15:46.020 725 00:15:46.020 --> 00:15:47.660 go ahead and identify that list of 726 00:15:47.660 --> 00:15:47.670 727 00:15:47.670 --> 00:15:50.300 stakeholders first uh you know make sure 728 00:15:50.300 --> 00:15:50.310 729 00:15:50.310 --> 00:15:51.920 that you have a km plan associated with 730 00:15:51.920 --> 00:15:51.930 731 00:15:51.930 --> 00:15:55.940 that and then you go about go about 732 00:15:55.940 --> 00:15:55.950 733 00:15:55.950 --> 00:15:58.280 moving and and me and and and meeting 734 00:15:58.280 --> 00:15:58.290 735 00:15:58.290 --> 00:15:59.690 them right versus is going about 736 00:15:59.690 --> 00:15:59.700 737 00:15:59.700 --> 00:16:01.610 randomly picking people up you know 738 00:16:01.610 --> 00:16:01.620 739 00:16:01.620 --> 00:16:03.230 think through about you know what you 740 00:16:03.230 --> 00:16:03.240 741 00:16:03.240 --> 00:16:04.910 have what areas you want to cover and 742 00:16:04.910 --> 00:16:04.920 743 00:16:04.920 --> 00:16:06.710 then identify your stakeholders that you 744 00:16:06.710 --> 00:16:06.720 745 00:16:06.720 --> 00:16:08.960 want to speak with accordingly the next 746 00:16:08.960 --> 00:16:08.970 747 00:16:08.970 --> 00:16:11.150 piece is your you know you're preparing 748 00:16:11.150 --> 00:16:11.160 749 00:16:11.160 --> 00:16:12.740 your questionnaire so when you meet 750 00:16:12.740 --> 00:16:12.750 751 00:16:12.750 --> 00:16:15.170 these people what are you going to be 752 00:16:15.170 --> 00:16:15.180 753 00:16:15.180 --> 00:16:18.020 asking them right so there will be 754 00:16:18.020 --> 00:16:18.030 755 00:16:18.030 --> 00:16:20.960 different elements and facets that you 756 00:16:20.960 --> 00:16:20.970 757 00:16:20.970 --> 00:16:22.580 want to address with different 758 00:16:22.580 --> 00:16:22.590 759 00:16:22.590 --> 00:16:25.460 stakeholders now primarily you know 760 00:16:25.460 --> 00:16:25.470 761 00:16:25.470 --> 00:16:28.160 there are there's a strategic element of 762 00:16:28.160 --> 00:16:28.170 763 00:16:28.170 --> 00:16:30.080 the PMO's and the project management 764 00:16:30.080 --> 00:16:30.090 765 00:16:30.090 --> 00:16:32.240 related areas of the PMO's that you want 766 00:16:32.240 --> 00:16:32.250 767 00:16:32.250 --> 00:16:33.620 to address the project management 768 00:16:33.620 --> 00:16:33.630 769 00:16:33.630 --> 00:16:35.570 obviously as you know has multiple 770 00:16:35.570 --> 00:16:35.580 771 00:16:35.580 --> 00:16:37.310 disciplines schedule management budget 772 00:16:37.310 --> 00:16:37.320 773 00:16:37.320 --> 00:16:39.650 management resource management vendor 774 00:16:39.650 --> 00:16:39.660 775 00:16:39.660 --> 00:16:41.570 management asset management and the list 776 00:16:41.570 --> 00:16:41.580 777 00:16:41.580 --> 00:16:44.540 goes on right now you don't want to be 778 00:16:44.540 --> 00:16:44.550 779 00:16:44.550 --> 00:16:47.090 in done dating all just stakeholders 780 00:16:47.090 --> 00:16:47.100 781 00:16:47.100 --> 00:16:49.190 with all of these things right but you 782 00:16:49.190 --> 00:16:49.200 783 00:16:49.200 --> 00:16:51.350 which it should be focusing on is what 784 00:16:51.350 --> 00:16:51.360 785 00:16:51.360 --> 00:16:54.650 are which stakeholders will be the best 786 00:16:54.650 --> 00:16:54.660 787 00:16:54.660 --> 00:16:57.320 suited to up to answer you know those 788 00:16:57.320 --> 00:16:57.330 789 00:16:57.330 --> 00:17:00.740 areas of questions and you know based on 790 00:17:00.740 --> 00:17:00.750 791 00:17:00.750 --> 00:17:02.930 that when you come up with your list of 792 00:17:02.930 --> 00:17:02.940 793 00:17:02.940 --> 00:17:06.620 questions tie to which question which 794 00:17:06.620 --> 00:17:06.630 795 00:17:06.630 --> 00:17:08.570 questions need to be asked from this 796 00:17:08.570 --> 00:17:08.580 797 00:17:08.580 --> 00:17:09.980 stakeholder so for instance if you're 798 00:17:09.980 --> 00:17:09.990 799 00:17:09.990 --> 00:17:11.780 talking to the CIO you most likely going 800 00:17:11.780 --> 00:17:11.790 801 00:17:11.790 --> 00:17:13.730 to be talking about prioritization you 802 00:17:13.730 --> 00:17:13.740 803 00:17:13.740 --> 00:17:15.980 know high-level strategy you know the 804 00:17:15.980 --> 00:17:15.990 805 00:17:15.990 --> 00:17:17.600 the the goal and vision of the 806 00:17:17.600 --> 00:17:17.610 807 00:17:17.610 --> 00:17:19.220 organization or the department if you 808 00:17:19.220 --> 00:17:19.230 809 00:17:19.230 --> 00:17:20.810 will if you talk to the project managers 810 00:17:20.810 --> 00:17:20.820 811 00:17:20.820 --> 00:17:22.310 you're gonna be talking more about you 812 00:17:22.310 --> 00:17:22.320 813 00:17:22.320 --> 00:17:25.070 know processes and the challenges that 814 00:17:25.070 --> 00:17:25.080 815 00:17:25.080 --> 00:17:27.890 they're facing with in the execution and 816 00:17:27.890 --> 00:17:27.900 817 00:17:27.900 --> 00:17:30.890 delivery some stuff about the tools you 818 00:17:30.890 --> 00:17:30.900 819 00:17:30.900 --> 00:17:32.780 know one question that I usually like to 820 00:17:32.780 --> 00:17:32.790 821 00:17:32.790 --> 00:17:35.990 ask all stakeholders is if you had a 822 00:17:35.990 --> 00:17:36.000 823 00:17:36.000 --> 00:17:39.170 magic wand what problem would you would 824 00:17:39.170 --> 00:17:39.180 825 00:17:39.180 --> 00:17:43.360 like to go away and why right right so 826 00:17:43.360 --> 00:17:43.370 827 00:17:43.370 --> 00:17:47.030 that is something that opens up you know 828 00:17:47.030 --> 00:17:47.040 829 00:17:47.040 --> 00:17:49.310 people's minds it allows them to be 830 00:17:49.310 --> 00:17:49.320 831 00:17:49.320 --> 00:17:51.620 creative it doesn't you know box them 832 00:17:51.620 --> 00:17:51.630 833 00:17:51.630 --> 00:17:54.019 within any sort of construct so you know 834 00:17:54.019 --> 00:17:54.029 835 00:17:54.029 --> 00:17:56.210 and and and it can it can sort of lead 836 00:17:56.210 --> 00:17:56.220 837 00:17:56.220 --> 00:17:58.820 to you know as a an area of conversation 838 00:17:58.820 --> 00:17:58.830 839 00:17:58.830 --> 00:18:01.580 that you uh you actually hadn't have had 840 00:18:01.580 --> 00:18:01.590 841 00:18:01.590 --> 00:18:03.560 thought about because you know yes the 842 00:18:03.560 --> 00:18:03.570 843 00:18:03.570 --> 00:18:05.299 PMO is primarily focused on you know 844 00:18:05.299 --> 00:18:05.309 845 00:18:05.309 --> 00:18:07.310 strategy and and value related 846 00:18:07.310 --> 00:18:07.320 847 00:18:07.320 --> 00:18:09.649 initiatives but over time it can help 848 00:18:09.649 --> 00:18:09.659 849 00:18:09.659 --> 00:18:11.659 out with other areas of the organization 850 00:18:11.659 --> 00:18:11.669 851 00:18:11.669 --> 00:18:15.200 as well which this can you know help you 852 00:18:15.200 --> 00:18:15.210 853 00:18:15.210 --> 00:18:18.499 you know tab into so that's Stewart is 854 00:18:18.499 --> 00:18:18.509 855 00:18:18.509 --> 00:18:20.299 our second part of the funnel preparing 856 00:18:20.299 --> 00:18:20.309 857 00:18:20.309 --> 00:18:22.070 our questionnaires the third is 858 00:18:22.070 --> 00:18:22.080 859 00:18:22.080 --> 00:18:24.200 obviously meeting in and including this 860 00:18:24.200 --> 00:18:24.210 861 00:18:24.210 --> 00:18:26.029 something that you know as as project 862 00:18:26.029 --> 00:18:26.039 863 00:18:26.039 --> 00:18:27.470 managers we love doing we love meeting 864 00:18:27.470 --> 00:18:27.480 865 00:18:27.480 --> 00:18:29.899 people that one thing that I would just 866 00:18:29.899 --> 00:18:29.909 867 00:18:29.909 --> 00:18:36.430 talk about here is it becomes very very 868 00:18:36.430 --> 00:18:36.440 869 00:18:36.440 --> 00:18:39.529 tempting to make sure to to sort of you 870 00:18:39.529 --> 00:18:39.539 871 00:18:39.539 --> 00:18:41.299 know have some sort of group meeting so 872 00:18:41.299 --> 00:18:41.309 873 00:18:41.309 --> 00:18:42.830 you can go through this process very 874 00:18:42.830 --> 00:18:42.840 875 00:18:42.840 --> 00:18:45.860 quickly and I would caution people from 876 00:18:45.860 --> 00:18:45.870 877 00:18:45.870 --> 00:18:47.389 doing that I would actually advocate 878 00:18:47.389 --> 00:18:47.399 879 00:18:47.399 --> 00:18:48.889 that they go ahead and meet all 880 00:18:48.889 --> 00:18:48.899 881 00:18:48.899 --> 00:18:52.519 stakeholders individually in person if 882 00:18:52.519 --> 00:18:52.529 883 00:18:52.529 --> 00:18:55.070 possible if they're doing virtually then 884 00:18:55.070 --> 00:18:55.080 885 00:18:55.080 --> 00:18:57.560 by a video chat if possible 886 00:18:57.560 --> 00:18:57.570 887 00:18:57.570 --> 00:18:59.990 and you know the phone conversation is 888 00:18:59.990 --> 00:19:00.000 889 00:19:00.000 --> 00:19:03.019 the very last resort and forth and the 890 00:19:03.019 --> 00:19:03.029 891 00:19:03.029 --> 00:19:08.210 reason for this is much is I have a 892 00:19:08.210 --> 00:19:08.220 893 00:19:08.220 --> 00:19:10.159 various reasons for this you know the 894 00:19:10.159 --> 00:19:10.169 895 00:19:10.169 --> 00:19:12.470 first is when you get people together in 896 00:19:12.470 --> 00:19:12.480 897 00:19:12.480 --> 00:19:14.480 a group it's the the worker people 898 00:19:14.480 --> 00:19:14.490 899 00:19:14.490 --> 00:19:16.549 usually speak up the quiet people they 900 00:19:16.549 --> 00:19:16.559 901 00:19:16.559 --> 00:19:19.039 usually don't and all the challenges 902 00:19:19.039 --> 00:19:19.049 903 00:19:19.049 --> 00:19:21.200 that those quiet people are having you 904 00:19:21.200 --> 00:19:21.210 905 00:19:21.210 --> 00:19:23.840 usually don't get to hear that that's 906 00:19:23.840 --> 00:19:23.850 907 00:19:23.850 --> 00:19:27.950 number one number two when you are you 908 00:19:27.950 --> 00:19:27.960 909 00:19:27.960 --> 00:19:30.200 know meeting with people in person or or 910 00:19:30.200 --> 00:19:30.210 911 00:19:30.210 --> 00:19:33.350 even you know by a video chat you're 912 00:19:33.350 --> 00:19:33.360 913 00:19:33.360 --> 00:19:36.110 able to not only hear what they're 914 00:19:36.110 --> 00:19:36.120 915 00:19:36.120 --> 00:19:38.029 saying but see how they respond how 916 00:19:38.029 --> 00:19:38.039 917 00:19:38.039 --> 00:19:39.799 they're responding with their body 918 00:19:39.799 --> 00:19:39.809 919 00:19:39.809 --> 00:19:42.019 languages and that can really give you a 920 00:19:42.019 --> 00:19:42.029 921 00:19:42.029 --> 00:19:44.600 good sense of you know are these people 922 00:19:44.600 --> 00:19:44.610 923 00:19:44.610 --> 00:19:45.980 really excited about you actually 924 00:19:45.980 --> 00:19:45.990 925 00:19:45.990 --> 00:19:47.480 chatting with them are they excited 926 00:19:47.480 --> 00:19:47.490 927 00:19:47.490 --> 00:19:49.249 about the notion of people coming up are 928 00:19:49.249 --> 00:19:49.259 929 00:19:49.259 --> 00:19:50.869 they on the bench or are they're 930 00:19:50.869 --> 00:19:50.879 931 00:19:50.879 --> 00:19:53.600 extremely on the naysayer sort of a 932 00:19:53.600 --> 00:19:53.610 933 00:19:53.610 --> 00:19:57.169 situation and that's where may not help 934 00:19:57.169 --> 00:19:57.179 935 00:19:57.179 --> 00:19:59.389 you now at this point but when you were 936 00:19:59.389 --> 00:19:59.399 937 00:19:59.399 --> 00:20:02.670 actually rolling out the PMO you 938 00:20:02.670 --> 00:20:02.680 939 00:20:02.680 --> 00:20:06.210 know who's an energy is to tap into you 940 00:20:06.210 --> 00:20:06.220 941 00:20:06.220 --> 00:20:07.850 know who can be your you know 942 00:20:07.850 --> 00:20:07.860 943 00:20:07.860 --> 00:20:10.050 evangelists and supporters you know who 944 00:20:10.050 --> 00:20:10.060 945 00:20:10.060 --> 00:20:11.700 you should address and focus and 946 00:20:11.700 --> 00:20:11.710 947 00:20:11.710 --> 00:20:14.640 prioritize on on ball first and then use 948 00:20:14.640 --> 00:20:14.650 949 00:20:14.650 --> 00:20:17.280 the benefits that they have received you 950 00:20:17.280 --> 00:20:17.290 951 00:20:17.290 --> 00:20:20.310 you know use their energy to then help 952 00:20:20.310 --> 00:20:20.320 953 00:20:20.320 --> 00:20:22.080 convert the people who are on defense 954 00:20:22.080 --> 00:20:22.090 955 00:20:22.090 --> 00:20:24.660 and people who are naysayers and you 956 00:20:24.660 --> 00:20:24.670 957 00:20:24.670 --> 00:20:26.640 know developing that relationship right 958 00:20:26.640 --> 00:20:26.650 959 00:20:26.650 --> 00:20:30.390 on you know right off the bat this is 960 00:20:30.390 --> 00:20:30.400 961 00:20:30.400 --> 00:20:32.160 your first time when you're meeting them 962 00:20:32.160 --> 00:20:32.170 963 00:20:32.170 --> 00:20:36.300 as a potential PMO leader and so you 964 00:20:36.300 --> 00:20:36.310 965 00:20:36.310 --> 00:20:38.990 know getting this third step right is 966 00:20:38.990 --> 00:20:39.000 967 00:20:39.000 --> 00:20:43.230 extremely crucial and then you know once 968 00:20:43.230 --> 00:20:43.240 969 00:20:43.240 --> 00:20:45.000 you've met with everyone Stuart then you 970 00:20:45.000 --> 00:20:45.010 971 00:20:45.010 --> 00:20:47.280 move on to step four which is assessing 972 00:20:47.280 --> 00:20:47.290 973 00:20:47.290 --> 00:20:49.920 an ID ating and now this is a this is 974 00:20:49.920 --> 00:20:49.930 975 00:20:49.930 --> 00:20:51.930 this is where you know you take a step 976 00:20:51.930 --> 00:20:51.940 977 00:20:51.940 --> 00:20:53.790 back see all that all the things that 978 00:20:53.790 --> 00:20:53.800 979 00:20:53.800 --> 00:20:56.040 you heard try to categorize them into 980 00:20:56.040 --> 00:20:56.050 981 00:20:56.050 --> 00:20:59.220 things and and and see how you can 982 00:20:59.220 --> 00:20:59.230 983 00:20:59.230 --> 00:21:03.450 prioritize all the challenges that you 984 00:21:03.450 --> 00:21:03.460 985 00:21:03.460 --> 00:21:05.850 heard right because you might have some 986 00:21:05.850 --> 00:21:05.860 987 00:21:05.860 --> 00:21:08.130 situations around schedule management 988 00:21:08.130 --> 00:21:08.140 989 00:21:08.140 --> 00:21:09.710 some situations around budget management 990 00:21:09.710 --> 00:21:09.720 991 00:21:09.720 --> 00:21:13.770 and it's very very crucial that we go 992 00:21:13.770 --> 00:21:13.780 993 00:21:13.780 --> 00:21:15.060 ahead and and and prioritize things 994 00:21:15.060 --> 00:21:15.070 995 00:21:15.070 --> 00:21:16.320 accordingly now one thing that I 996 00:21:16.320 --> 00:21:16.330 997 00:21:16.330 --> 00:21:17.970 actually forgot to mention steward about 998 00:21:17.970 --> 00:21:17.980 999 00:21:17.980 --> 00:21:19.980 step number three which is meeting and 1000 00:21:19.980 --> 00:21:19.990 1001 00:21:19.990 --> 00:21:24.620 questioning these stakeholders is not 1002 00:21:24.620 --> 00:21:24.630 1003 00:21:24.630 --> 00:21:27.350 asking questions that are yes-or-no 1004 00:21:27.350 --> 00:21:27.360 1005 00:21:27.360 --> 00:21:30.090 drive a conversation as far as much as 1006 00:21:30.090 --> 00:21:30.100 1007 00:21:30.100 --> 00:21:32.820 possible but beyond the conversation try 1008 00:21:32.820 --> 00:21:32.830 1009 00:21:32.830 --> 00:21:35.040 to go deep into the root causes of those 1010 00:21:35.040 --> 00:21:35.050 1011 00:21:35.050 --> 00:21:37.290 challenges so for instance you know if 1012 00:21:37.290 --> 00:21:37.300 1013 00:21:37.300 --> 00:21:39.210 one of the challenges that you're 1014 00:21:39.210 --> 00:21:39.220 1015 00:21:39.220 --> 00:21:40.500 hearing is hey you know what 1016 00:21:40.500 --> 00:21:40.510 1017 00:21:40.510 --> 00:21:42.360 Stuart none of the projects are getting 1018 00:21:42.360 --> 00:21:42.370 1019 00:21:42.370 --> 00:21:44.910 done getting done okay let's talk about 1020 00:21:44.910 --> 00:21:44.920 1021 00:21:44.920 --> 00:21:49.110 that now because of the conversations 1022 00:21:49.110 --> 00:21:49.120 1023 00:21:49.120 --> 00:21:51.020 that you might have you know it might 1024 00:21:51.020 --> 00:21:51.030 1025 00:21:51.030 --> 00:21:54.870 become apparent to you is either either 1026 00:21:54.870 --> 00:21:54.880 1027 00:21:54.880 --> 00:21:56.640 the project managers aren't doing a 1028 00:21:56.640 --> 00:21:56.650 1029 00:21:56.650 --> 00:21:57.960 great job and they may need some 1030 00:21:57.960 --> 00:21:57.970 1031 00:21:57.970 --> 00:22:03.300 training or you know because there is no 1032 00:22:03.300 --> 00:22:03.310 1033 00:22:03.310 --> 00:22:06.150 sort of discipline around management of 1034 00:22:06.150 --> 00:22:06.160 1035 00:22:06.160 --> 00:22:08.010 resources so as soon as new products 1036 00:22:08.010 --> 00:22:08.020 1037 00:22:08.020 --> 00:22:10.350 come up resource shifted from your 1038 00:22:10.350 --> 00:22:10.360 1039 00:22:10.360 --> 00:22:11.940 existing projects to their new projects 1040 00:22:11.940 --> 00:22:11.950 1041 00:22:11.950 --> 00:22:13.410 and therefore your old projects just 1042 00:22:13.410 --> 00:22:13.420 1043 00:22:13.420 --> 00:22:16.470 don't get done or is it because you know 1044 00:22:16.470 --> 00:22:16.480 1045 00:22:16.480 --> 00:22:18.180 the processes that you have in place are 1046 00:22:18.180 --> 00:22:18.190 1047 00:22:18.190 --> 00:22:20.580 just not efficient or it might be 1048 00:22:20.580 --> 00:22:20.590 1049 00:22:20.590 --> 00:22:22.409 because that you know the turnaround 1050 00:22:22.409 --> 00:22:22.419 1051 00:22:22.419 --> 00:22:25.110 time for her decision-making by the 1052 00:22:25.110 --> 00:22:25.120 1053 00:22:25.120 --> 00:22:27.450 leadership is extremely long which 1054 00:22:27.450 --> 00:22:27.460 1055 00:22:27.460 --> 00:22:30.180 really you know elongates the the 1056 00:22:30.180 --> 00:22:30.190 1057 00:22:30.190 --> 00:22:32.520 project schedule so you know there could 1058 00:22:32.520 --> 00:22:32.530 1059 00:22:32.530 --> 00:22:35.850 be multiple reasons or you know for that 1060 00:22:35.850 --> 00:22:35.860 1061 00:22:35.860 --> 00:22:39.090 and so when you leave that meeting with 1062 00:22:39.090 --> 00:22:39.100 1063 00:22:39.100 --> 00:22:40.770 that stakeholder whatever challenge is 1064 00:22:40.770 --> 00:22:40.780 1065 00:22:40.780 --> 00:22:41.430 that yep 1066 00:22:41.430 --> 00:22:41.440 1067 00:22:41.440 --> 00:22:43.980 I'm defied you want to make sure that 1068 00:22:43.980 --> 00:22:43.990 1069 00:22:43.990 --> 00:22:45.960 you know why and that there are no 1070 00:22:45.960 --> 00:22:45.970 1071 00:22:45.970 --> 00:22:47.850 assumptions that you're making around 1072 00:22:47.850 --> 00:22:47.860 1073 00:22:47.860 --> 00:22:50.280 why those challenges exist because when 1074 00:22:50.280 --> 00:22:50.290 1075 00:22:50.290 --> 00:22:51.990 you're coming down to step four and when 1076 00:22:51.990 --> 00:22:52.000 1077 00:22:52.000 --> 00:22:54.659 you're figuring out okay what does all 1078 00:22:54.659 --> 00:22:54.669 1079 00:22:54.669 --> 00:22:57.659 of this mean and what can the PMO do to 1080 00:22:57.659 --> 00:22:57.669 1081 00:22:57.669 --> 00:22:59.760 help resolve those challenges you're not 1082 00:22:59.760 --> 00:22:59.770 1083 00:22:59.770 --> 00:23:01.890 guessing you know exactly why you're 1084 00:23:01.890 --> 00:23:01.900 1085 00:23:01.900 --> 00:23:04.080 gonna be doing something because you've 1086 00:23:04.080 --> 00:23:04.090 1087 00:23:04.090 --> 00:23:08.520 heard from someone that you know that is 1088 00:23:08.520 --> 00:23:08.530 1089 00:23:08.530 --> 00:23:12.060 the reason for the they're their 1090 00:23:12.060 --> 00:23:12.070 1091 00:23:12.070 --> 00:23:15.180 challenges that do that you know those 1092 00:23:15.180 --> 00:23:15.190 1093 00:23:15.190 --> 00:23:16.650 are the reasons why are the challenges 1094 00:23:16.650 --> 00:23:16.660 1095 00:23:16.660 --> 00:23:19.770 exist for the stakeholders and so when 1096 00:23:19.770 --> 00:23:19.780 1097 00:23:19.780 --> 00:23:21.630 you're figuring out all of this you were 1098 00:23:21.630 --> 00:23:21.640 1099 00:23:21.640 --> 00:23:25.440 literally you know implicitly developing 1100 00:23:25.440 --> 00:23:25.450 1101 00:23:25.450 --> 00:23:27.659 the roles and responsibilities of your 1102 00:23:27.659 --> 00:23:27.669 1103 00:23:27.669 --> 00:23:32.190 PMO and when they will be ruled out to 1104 00:23:32.190 --> 00:23:32.200 1105 00:23:32.200 --> 00:23:35.130 your organization based on the 1106 00:23:35.130 --> 00:23:35.140 1107 00:23:35.140 --> 00:23:37.169 categorization of the challenges based 1108 00:23:37.169 --> 00:23:37.179 1109 00:23:37.179 --> 00:23:38.730 on how many times they've occurred based 1110 00:23:38.730 --> 00:23:38.740 1111 00:23:38.740 --> 00:23:40.770 with the prioritization that you felt 1112 00:23:40.770 --> 00:23:40.780 1113 00:23:40.780 --> 00:23:42.690 that that's happened but again if you've 1114 00:23:42.690 --> 00:23:42.700 1115 00:23:42.700 --> 00:23:44.280 done this multiple time you're even if 1116 00:23:44.280 --> 00:23:44.290 1117 00:23:44.290 --> 00:23:46.320 you manage project steward and you know 1118 00:23:46.320 --> 00:23:46.330 1119 00:23:46.330 --> 00:23:48.780 in in various organizations this is an 1120 00:23:48.780 --> 00:23:48.790 1121 00:23:48.790 --> 00:23:52.590 opportunity for you as a PMO leader as 1122 00:23:52.590 --> 00:23:52.600 1123 00:23:52.600 --> 00:23:55.110 an expert in the field to say okay you 1124 00:23:55.110 --> 00:23:55.120 1125 00:23:55.120 --> 00:23:56.580 know what this is what the organization 1126 00:23:56.580 --> 00:23:56.590 1127 00:23:56.590 --> 00:23:59.880 really needs this is what it wants but 1128 00:23:59.880 --> 00:23:59.890 1129 00:23:59.890 --> 00:24:02.570 based on what my experiences have been 1130 00:24:02.570 --> 00:24:02.580 1131 00:24:02.580 --> 00:24:06.330 by I really want to make sure that we're 1132 00:24:06.330 --> 00:24:06.340 1133 00:24:06.340 --> 00:24:08.730 focusing on these one or two things 1134 00:24:08.730 --> 00:24:08.740 1135 00:24:08.740 --> 00:24:12.000 first and then you know bringing out all 1136 00:24:12.000 --> 00:24:12.010 1137 00:24:12.010 --> 00:24:13.980 the other things later and that is 1138 00:24:13.980 --> 00:24:13.990 1139 00:24:13.990 --> 00:24:16.380 there's an element so there's an element 1140 00:24:16.380 --> 00:24:16.390 1141 00:24:16.390 --> 00:24:18.539 sorry there's an element there of the 1142 00:24:18.539 --> 00:24:18.549 1143 00:24:18.549 --> 00:24:21.450 PMO being the grown-up in the room right 1144 00:24:21.450 --> 00:24:21.460 1145 00:24:21.460 --> 00:24:25.200 so so you know I mean I kind of draw the 1146 00:24:25.200 --> 00:24:25.210 1147 00:24:25.210 --> 00:24:27.000 analogy with my kids but if I ask them 1148 00:24:27.000 --> 00:24:27.010 1149 00:24:27.010 --> 00:24:28.960 what they want for dinner 1150 00:24:28.960 --> 00:24:28.970 1151 00:24:28.970 --> 00:24:30.640 and they're going to tell me they want 1152 00:24:30.640 --> 00:24:30.650 1153 00:24:30.650 --> 00:24:33.400 some chicken and some pasta and then a 1154 00:24:33.400 --> 00:24:33.410 1155 00:24:33.410 --> 00:24:35.110 nice chocolate pudding or something and 1156 00:24:35.110 --> 00:24:35.120 1157 00:24:35.120 --> 00:24:38.410 right as a grown up in the room I've got 1158 00:24:38.410 --> 00:24:38.420 1159 00:24:38.420 --> 00:24:40.000 to say yeah but you've actually you know 1160 00:24:40.000 --> 00:24:40.010 1161 00:24:40.010 --> 00:24:41.680 what we're going to skip the pudding and 1162 00:24:41.680 --> 00:24:41.690 1163 00:24:41.690 --> 00:24:42.910 we're going to focus on some vegetables 1164 00:24:42.910 --> 00:24:42.920 1165 00:24:42.920 --> 00:24:47.890 and some fruit there's an element of 1166 00:24:47.890 --> 00:24:47.900 1167 00:24:47.900 --> 00:24:49.000 that here you're going through the 1168 00:24:49.000 --> 00:24:49.010 1169 00:24:49.010 --> 00:24:51.190 diagnostic or you're going through the 1170 00:24:51.190 --> 00:24:51.200 1171 00:24:51.200 --> 00:24:53.890 diagnostic you're figuring out what you 1172 00:24:53.890 --> 00:24:53.900 1173 00:24:53.900 --> 00:24:55.720 by looking at the root causes you're 1174 00:24:55.720 --> 00:24:55.730 1175 00:24:55.730 --> 00:24:59.860 figuring out what actually needs to 1176 00:24:59.860 --> 00:24:59.870 1177 00:24:59.870 --> 00:25:03.610 change and then you're and so it's not 1178 00:25:03.610 --> 00:25:03.620 1179 00:25:03.620 --> 00:25:05.890 so much asking the organization what do 1180 00:25:05.890 --> 00:25:05.900 1181 00:25:05.900 --> 00:25:07.720 you think the role should be you're 1182 00:25:07.720 --> 00:25:07.730 1183 00:25:07.730 --> 00:25:09.760 asking and what results do you want 1184 00:25:09.760 --> 00:25:09.770 1185 00:25:09.770 --> 00:25:12.090 right and then you're figuring out and 1186 00:25:12.090 --> 00:25:12.100 1187 00:25:12.100 --> 00:25:14.110 recommending what the role should be is 1188 00:25:14.110 --> 00:25:14.120 1189 00:25:14.120 --> 00:25:15.640 that is that the way it should it should 1190 00:25:15.640 --> 00:25:15.650 1191 00:25:15.650 --> 00:25:18.670 flow exactly that's exactly a habit 1192 00:25:18.670 --> 00:25:18.680 1193 00:25:18.680 --> 00:25:27.670 should flow right I mean sorry stupid I 1194 00:25:27.670 --> 00:25:27.680 1195 00:25:27.680 --> 00:25:29.170 mean what you just said was you know it 1196 00:25:29.170 --> 00:25:29.180 1197 00:25:29.180 --> 00:25:31.900 sort of hit me hey one when one of my 1198 00:25:31.900 --> 00:25:31.910 1199 00:25:31.910 --> 00:25:33.340 thoughts were which is was you know 1200 00:25:33.340 --> 00:25:33.350 1201 00:25:33.350 --> 00:25:34.690 Steve Jobs or something along lines of 1202 00:25:34.690 --> 00:25:34.700 1203 00:25:34.700 --> 00:25:36.460 you know it doesn't really make sense of 1204 00:25:36.460 --> 00:25:36.470 1205 00:25:36.470 --> 00:25:38.770 bringing smart people and then telling 1206 00:25:38.770 --> 00:25:38.780 1207 00:25:38.780 --> 00:25:41.020 them what do you know it's you know you 1208 00:25:41.020 --> 00:25:41.030 1209 00:25:41.030 --> 00:25:42.490 bring in this more people and then you 1210 00:25:42.490 --> 00:25:42.500 1211 00:25:42.500 --> 00:25:46.060 you hear listen to them about what they 1212 00:25:46.060 --> 00:25:46.070 1213 00:25:46.070 --> 00:25:48.850 want you to do and that's where you know 1214 00:25:48.850 --> 00:25:48.860 1215 00:25:48.860 --> 00:25:51.010 this is a time for the PMO leader to be 1216 00:25:51.010 --> 00:25:51.020 1217 00:25:51.020 --> 00:25:53.590 that smart person and shine and really 1218 00:25:53.590 --> 00:25:53.600 1219 00:25:53.600 --> 00:25:57.730 show why you know why they are where 1220 00:25:57.730 --> 00:25:57.740 1221 00:25:57.740 --> 00:26:05.080 they are and and and and what right so I 1222 00:26:05.080 --> 00:26:05.090 1223 00:26:05.090 --> 00:26:07.660 I have one bit of advice then for people 1224 00:26:07.660 --> 00:26:07.670 1225 00:26:07.670 --> 00:26:09.700 who are considering a career in PMO 1226 00:26:09.700 --> 00:26:09.710 1227 00:26:09.710 --> 00:26:14.140 leadership before you accept any job as 1228 00:26:14.140 --> 00:26:14.150 1229 00:26:14.150 --> 00:26:16.960 a PMO leader you need to have the 1230 00:26:16.960 --> 00:26:16.970 1231 00:26:16.970 --> 00:26:18.880 conversation with your boss and a few of 1232 00:26:18.880 --> 00:26:18.890 1233 00:26:18.890 --> 00:26:21.790 the other stakeholders and establish 1234 00:26:21.790 --> 00:26:21.800 1235 00:26:21.800 --> 00:26:23.140 whether or not they're happy for you to 1236 00:26:23.140 --> 00:26:23.150 1237 00:26:23.150 --> 00:26:26.560 do that because and if not you're going 1238 00:26:26.560 --> 00:26:26.570 1239 00:26:26.570 --> 00:26:27.790 to decide whether or not you've got the 1240 00:26:27.790 --> 00:26:27.800 1241 00:26:27.800 --> 00:26:30.010 backbone to stand up and and make them 1242 00:26:30.010 --> 00:26:30.020 1243 00:26:30.020 --> 00:26:33.520 listen to you because we see this again 1244 00:26:33.520 --> 00:26:33.530 1245 00:26:33.530 --> 00:26:36.880 and again and again we're family piano 1246 00:26:36.880 --> 00:26:36.890 1247 00:26:36.890 --> 00:26:39.040 struggling and fundamentalists because 1248 00:26:39.040 --> 00:26:39.050 1249 00:26:39.050 --> 00:26:41.470 they're because the executives said I 1250 00:26:41.470 --> 00:26:41.480 1251 00:26:41.480 --> 00:26:42.730 want you to do the 1252 00:26:42.730 --> 00:26:42.740 1253 00:26:42.740 --> 00:26:44.650 three things and there's a wrong three 1254 00:26:44.650 --> 00:26:44.660 1255 00:26:44.660 --> 00:26:47.410 things because they haven't been through 1256 00:26:47.410 --> 00:26:47.420 1257 00:26:47.420 --> 00:26:49.930 this process so so there's an element 1258 00:26:49.930 --> 00:26:49.940 1259 00:26:49.940 --> 00:26:51.790 were from from what you're saying a 1260 00:26:51.790 --> 00:26:51.800 1261 00:26:51.800 --> 00:26:53.620 logical conclusion is that the PMO needs 1262 00:26:53.620 --> 00:26:53.630 1263 00:26:53.630 --> 00:26:56.440 to for the want of a better phrase grow 1264 00:26:56.440 --> 00:26:56.450 1265 00:26:56.450 --> 00:26:58.770 a backbone and be able to stand up and 1266 00:26:58.770 --> 00:26:58.780 1267 00:26:58.780 --> 00:27:01.750 take those senior stakeholders with them 1268 00:27:01.750 --> 00:27:01.760 1269 00:27:01.760 --> 00:27:05.260 on this journey and and get 1270 00:27:05.260 --> 00:27:05.270 1271 00:27:05.270 --> 00:27:07.600 acknowledgement and I would recommend 1272 00:27:07.600 --> 00:27:07.610 1273 00:27:07.610 --> 00:27:08.980 you do it before you take the job 1274 00:27:08.980 --> 00:27:08.990 1275 00:27:08.990 --> 00:27:10.720 they get acknowledgement from the PMO 1276 00:27:10.720 --> 00:27:10.730 1277 00:27:10.730 --> 00:27:13.510 leaders that you are the expert and they 1278 00:27:13.510 --> 00:27:13.520 1279 00:27:13.520 --> 00:27:16.510 are the customer and that you know 1280 00:27:16.510 --> 00:27:16.520 1281 00:27:16.520 --> 00:27:19.660 you're the one who is going to make the 1282 00:27:19.660 --> 00:27:19.670 1283 00:27:19.670 --> 00:27:22.660 diagnosis and and prescribe some 1284 00:27:22.660 --> 00:27:22.670 1285 00:27:22.670 --> 00:27:25.990 treatment to address the illness that 1286 00:27:25.990 --> 00:27:26.000 1287 00:27:26.000 --> 00:27:28.510 they have is that a reason I mean would 1288 00:27:28.510 --> 00:27:28.520 1289 00:27:28.520 --> 00:27:30.250 you agree with that or have I got this 1290 00:27:30.250 --> 00:27:30.260 1291 00:27:30.260 --> 00:27:30.880 wrong 1292 00:27:30.880 --> 00:27:30.890 1293 00:27:30.890 --> 00:27:32.950 I would I would a hundred percent agree 1294 00:27:32.950 --> 00:27:32.960 1295 00:27:32.960 --> 00:27:36.400 with that and stupid I would say that in 1296 00:27:36.400 --> 00:27:36.410 1297 00:27:36.410 --> 00:27:39.580 in certain situations they may not be 1298 00:27:39.580 --> 00:27:39.590 1299 00:27:39.590 --> 00:27:42.220 able to do that before with all the 1300 00:27:42.220 --> 00:27:42.230 1301 00:27:42.230 --> 00:27:43.360 stakeholders but at least they might 1302 00:27:43.360 --> 00:27:43.370 1303 00:27:43.370 --> 00:27:44.890 they would be able to definitely that 1304 00:27:44.890 --> 00:27:44.900 1305 00:27:44.900 --> 00:27:47.110 with their you know to be bosses before 1306 00:27:47.110 --> 00:27:47.120 1307 00:27:47.120 --> 00:27:50.340 they go and accept them and to that 1308 00:27:50.340 --> 00:27:50.350 1309 00:27:50.350 --> 00:27:53.710 trying this specific opportunity you 1310 00:27:53.710 --> 00:27:53.720 1311 00:27:53.720 --> 00:27:54.910 know through the interview processes you 1312 00:27:54.910 --> 00:27:54.920 1313 00:27:54.920 --> 00:27:57.549 probably have a good sense of you know 1314 00:27:57.549 --> 00:27:57.559 1315 00:27:57.559 --> 00:27:58.810 through your interviews in terms of 1316 00:27:58.810 --> 00:27:58.820 1317 00:27:58.820 --> 00:28:01.870 understanding you know what the culture 1318 00:28:01.870 --> 00:28:01.880 1319 00:28:01.880 --> 00:28:03.370 of the organization is and how much of 1320 00:28:03.370 --> 00:28:03.380 1321 00:28:03.380 --> 00:28:06.250 an impact you can have through this and 1322 00:28:06.250 --> 00:28:06.260 1323 00:28:06.260 --> 00:28:09.070 I think that can weigh a lot on your way 1324 00:28:09.070 --> 00:28:09.080 1325 00:28:09.080 --> 00:28:11.320 a lot on your decision for accepting as 1326 00:28:11.320 --> 00:28:11.330 1327 00:28:11.330 --> 00:28:12.640 well and I think one thing that you 1328 00:28:12.640 --> 00:28:12.650 1329 00:28:12.650 --> 00:28:15.310 mentioned Stewart was you know you know 1330 00:28:15.310 --> 00:28:15.320 1331 00:28:15.320 --> 00:28:17.380 allowing them to believe or rather 1332 00:28:17.380 --> 00:28:17.390 1333 00:28:17.390 --> 00:28:18.910 telling them that you are the PM 1334 00:28:18.910 --> 00:28:18.920 1335 00:28:18.920 --> 00:28:21.430 exponent they need to hear you out in in 1336 00:28:21.430 --> 00:28:21.440 1337 00:28:21.440 --> 00:28:23.890 some situation and some of our our 1338 00:28:23.890 --> 00:28:23.900 1339 00:28:23.900 --> 00:28:26.410 listeners might actually be first time 1340 00:28:26.410 --> 00:28:26.420 1341 00:28:26.420 --> 00:28:29.530 PMO leaders and I think it's important 1342 00:28:29.530 --> 00:28:29.540 1343 00:28:29.540 --> 00:28:31.900 for you to to state that claim you 1344 00:28:31.900 --> 00:28:31.910 1345 00:28:31.910 --> 00:28:35.020 weren't then because even if you're 1346 00:28:35.020 --> 00:28:35.030 1347 00:28:35.030 --> 00:28:38.620 doing it for the first time when you go 1348 00:28:38.620 --> 00:28:38.630 1349 00:28:38.630 --> 00:28:42.360 about start setting up a PMO your 1350 00:28:42.360 --> 00:28:42.370 1351 00:28:42.370 --> 00:28:47.160 stakeholders your team will leave will 1352 00:28:47.160 --> 00:28:47.170 1353 00:28:47.170 --> 00:28:50.650 perceive will assume that you are an 1354 00:28:50.650 --> 00:28:50.660 1355 00:28:50.660 --> 00:28:52.240 expert even though you're setting it up 1356 00:28:52.240 --> 00:28:52.250 1357 00:28:52.250 --> 00:28:55.330 for the first time so make sure that at 1358 00:28:55.330 --> 00:28:55.340 1359 00:28:55.340 --> 00:28:56.740 that conference 1360 00:28:56.740 --> 00:28:56.750 1361 00:28:56.750 --> 00:29:01.770 or relate that out is is is extremely 1362 00:29:01.770 --> 00:29:01.780 1363 00:29:01.780 --> 00:29:04.570 important for you as you take up that 1364 00:29:04.570 --> 00:29:04.580 1365 00:29:04.580 --> 00:29:09.220 role cool thank you for that so let's 1366 00:29:09.220 --> 00:29:09.230 1367 00:29:09.230 --> 00:29:10.720 finish off the last few of these because 1368 00:29:10.720 --> 00:29:10.730 1369 00:29:10.730 --> 00:29:12.250 I've got one or two other questions I 1370 00:29:12.250 --> 00:29:12.260 1371 00:29:12.260 --> 00:29:13.870 want to get to them we're starting to 1372 00:29:13.870 --> 00:29:13.880 1373 00:29:13.880 --> 00:29:15.760 run out of time so let's let's run 1374 00:29:15.760 --> 00:29:15.770 1375 00:29:15.770 --> 00:29:18.880 through the next few items yep so the 1376 00:29:18.880 --> 00:29:18.890 1377 00:29:18.890 --> 00:29:19.870 next steps 1378 00:29:19.870 --> 00:29:19.880 1379 00:29:19.880 --> 00:29:22.120 Stewart is is determining metrics now 1380 00:29:22.120 --> 00:29:22.130 1381 00:29:22.130 --> 00:29:24.640 you know this is this once you get to 1382 00:29:24.640 --> 00:29:24.650 1383 00:29:24.650 --> 00:29:29.140 step five it becomes super important or 1384 00:29:29.140 --> 00:29:29.150 1385 00:29:29.150 --> 00:29:30.610 rather I would say sorry super easy for 1386 00:29:30.610 --> 00:29:30.620 1387 00:29:30.620 --> 00:29:33.310 us now a lot of people when you talk 1388 00:29:33.310 --> 00:29:33.320 1389 00:29:33.320 --> 00:29:35.230 about PMO values or the jump straight to 1390 00:29:35.230 --> 00:29:35.240 1391 00:29:35.240 --> 00:29:37.779 do step five versus doing these steps 1392 00:29:37.779 --> 00:29:37.789 1393 00:29:37.789 --> 00:29:40.240 one through four you know this work they 1394 00:29:40.240 --> 00:29:40.250 1395 00:29:40.250 --> 00:29:42.250 use their handy-dandy Google tool and 1396 00:29:42.250 --> 00:29:42.260 1397 00:29:42.260 --> 00:29:43.960 say all right you know what let's look 1398 00:29:43.960 --> 00:29:43.970 1399 00:29:43.970 --> 00:29:45.549 at the API metrics a Google that out 1400 00:29:45.549 --> 00:29:45.559 1401 00:29:45.559 --> 00:29:47.850 whatever metrics come in they figure out 1402 00:29:47.850 --> 00:29:47.860 1403 00:29:47.860 --> 00:29:50.799 mostly about how to present those 1404 00:29:50.799 --> 00:29:50.809 1405 00:29:50.809 --> 00:29:52.750 metrics what kind of reports should look 1406 00:29:52.750 --> 00:29:52.760 1407 00:29:52.760 --> 00:29:53.220 like 1408 00:29:53.220 --> 00:29:53.230 1409 00:29:53.230 --> 00:29:55.750 instead of determining what metrics 1410 00:29:55.750 --> 00:29:55.760 1411 00:29:55.760 --> 00:29:57.520 should you be really measuring but here 1412 00:29:57.520 --> 00:29:57.530 1413 00:29:57.530 --> 00:29:59.529 because you forward through this funnel 1414 00:29:59.529 --> 00:29:59.539 1415 00:29:59.539 --> 00:30:01.510 you already know what roles and 1416 00:30:01.510 --> 00:30:01.520 1417 00:30:01.520 --> 00:30:04.960 responsibilities you need to you need to 1418 00:30:04.960 --> 00:30:04.970 1419 00:30:04.970 --> 00:30:07.419 focus on as a PMO and therefore the 1420 00:30:07.419 --> 00:30:07.429 1421 00:30:07.429 --> 00:30:09.279 metric that you have are should only we 1422 00:30:09.279 --> 00:30:09.289 1423 00:30:09.289 --> 00:30:12.310 focus on the performance of those roles 1424 00:30:12.310 --> 00:30:12.320 1425 00:30:12.320 --> 00:30:14.320 and responsibilities and even for those 1426 00:30:14.320 --> 00:30:14.330 1427 00:30:14.330 --> 00:30:15.610 roles and responsibilities you might 1428 00:30:15.610 --> 00:30:15.620 1429 00:30:15.620 --> 00:30:18.250 have multiple metrics pick one or two 1430 00:30:18.250 --> 00:30:18.260 1431 00:30:18.260 --> 00:30:20.919 that might or might work well or might 1432 00:30:20.919 --> 00:30:20.929 1433 00:30:20.929 --> 00:30:22.810 be easy for you to produce web based on 1434 00:30:22.810 --> 00:30:22.820 1435 00:30:22.820 --> 00:30:24.159 beta based on availability of 1436 00:30:24.159 --> 00:30:24.169 1437 00:30:24.169 --> 00:30:26.590 information or based on easiness for the 1438 00:30:26.590 --> 00:30:26.600 1439 00:30:26.600 --> 00:30:29.649 audience to accept and digest and 1440 00:30:29.649 --> 00:30:29.659 1441 00:30:29.659 --> 00:30:32.260 consume the metrics I mean we're not in 1442 00:30:32.260 --> 00:30:32.270 1443 00:30:32.270 --> 00:30:33.940 a race to figure out how many metrics 1444 00:30:33.940 --> 00:30:33.950 1445 00:30:33.950 --> 00:30:35.980 you can produce rather you know which 1446 00:30:35.980 --> 00:30:35.990 1447 00:30:35.990 --> 00:30:39.430 metrics are able to most strongly tell 1448 00:30:39.430 --> 00:30:39.440 1449 00:30:39.440 --> 00:30:41.680 the story or you know paint a picture or 1450 00:30:41.680 --> 00:30:41.690 1451 00:30:41.690 --> 00:30:44.710 what's going on how you're doing and and 1452 00:30:44.710 --> 00:30:44.720 1453 00:30:44.720 --> 00:30:47.590 what can the stakeholder in the 1454 00:30:47.590 --> 00:30:47.600 1455 00:30:47.600 --> 00:30:50.770 leadership do to help you get to your 1456 00:30:50.770 --> 00:30:50.780 1457 00:30:50.780 --> 00:30:56.169 success and and and I think generally 1458 00:30:56.169 --> 00:30:56.179 1459 00:30:56.179 --> 00:30:58.600 that's key thing with metrics is to not 1460 00:30:58.600 --> 00:30:58.610 1461 00:30:58.610 --> 00:31:00.640 create metrics for their own sake but to 1462 00:31:00.640 --> 00:31:00.650 1463 00:31:00.650 --> 00:31:02.830 create the metrics are going to help you 1464 00:31:02.830 --> 00:31:02.840 1465 00:31:02.840 --> 00:31:04.690 make the decisions and to remove the 1466 00:31:04.690 --> 00:31:04.700 1467 00:31:04.700 --> 00:31:08.830 bottlenecks and if you focus there 1468 00:31:08.830 --> 00:31:08.840 1469 00:31:08.840 --> 00:31:10.220 you're in good shape 1470 00:31:10.220 --> 00:31:10.230 1471 00:31:10.230 --> 00:31:13.550 yep and then store the first setting up 1472 00:31:13.550 --> 00:31:13.560 1473 00:31:13.560 --> 00:31:14.900 a PMO for the first and then you 1474 00:31:14.900 --> 00:31:14.910 1475 00:31:14.910 --> 00:31:16.220 definitely need to have a business case 1476 00:31:16.220 --> 00:31:16.230 1477 00:31:16.230 --> 00:31:17.900 so all of this work that you've done 1478 00:31:17.900 --> 00:31:17.910 1479 00:31:17.910 --> 00:31:20.030 you know from steps one through five 1480 00:31:20.030 --> 00:31:20.040 1481 00:31:20.040 --> 00:31:22.580 sort of then just needs to get assembled 1482 00:31:22.580 --> 00:31:22.590 1483 00:31:22.590 --> 00:31:23.780 within the business case where you are 1484 00:31:23.780 --> 00:31:23.790 1485 00:31:23.790 --> 00:31:27.140 defined you know the you know the reason 1486 00:31:27.140 --> 00:31:27.150 1487 00:31:27.150 --> 00:31:29.180 and rationale for the PMO to be there 1488 00:31:29.180 --> 00:31:29.190 1489 00:31:29.190 --> 00:31:31.130 how we came about with all of this what 1490 00:31:31.130 --> 00:31:31.140 1491 00:31:31.140 --> 00:31:33.440 the methodology was that you used to be 1492 00:31:33.440 --> 00:31:33.450 1493 00:31:33.450 --> 00:31:35.300 come up with all of your findings and 1494 00:31:35.300 --> 00:31:35.310 1495 00:31:35.310 --> 00:31:38.240 what the roadmaps gonna look like what 1496 00:31:38.240 --> 00:31:38.250 1497 00:31:38.250 --> 00:31:40.490 you're promising them and and really 1498 00:31:40.490 --> 00:31:40.500 1499 00:31:40.500 --> 00:31:43.580 capturing in essence the value if you 1500 00:31:43.580 --> 00:31:43.590 1501 00:31:43.590 --> 00:31:46.760 will of all that you've heard and and 1502 00:31:46.760 --> 00:31:46.770 1503 00:31:46.770 --> 00:31:49.760 are advocating for the PMO to do in the 1504 00:31:49.760 --> 00:31:49.770 1505 00:31:49.770 --> 00:31:51.470 next few months and then the plan for 1506 00:31:51.470 --> 00:31:51.480 1507 00:31:51.480 --> 00:31:53.090 the rollout that's not gonna be boiled 1508 00:31:53.090 --> 00:31:53.100 1509 00:31:53.100 --> 00:31:56.300 down in your business case and then if 1510 00:31:56.300 --> 00:31:56.310 1511 00:31:56.310 --> 00:31:58.880 you're setting up a PMO for you know and 1512 00:31:58.880 --> 00:31:58.890 1513 00:31:58.890 --> 00:32:00.710 this is not a PMO where you with actual 1514 00:32:00.710 --> 00:32:00.720 1515 00:32:00.720 --> 00:32:03.290 resurrecting or PMO that exists that you 1516 00:32:03.290 --> 00:32:03.300 1517 00:32:03.300 --> 00:32:05.330 just need to refresh the value of then 1518 00:32:05.330 --> 00:32:05.340 1519 00:32:05.340 --> 00:32:07.610 between six and step six and seven you 1520 00:32:07.610 --> 00:32:07.620 1521 00:32:07.620 --> 00:32:09.080 actually have the PMO rollout which 1522 00:32:09.080 --> 00:32:09.090 1523 00:32:09.090 --> 00:32:10.820 we're not gonna be talking about because 1524 00:32:10.820 --> 00:32:10.830 1525 00:32:10.830 --> 00:32:13.160 we're just focused on the funnel right 1526 00:32:13.160 --> 00:32:13.170 1527 00:32:13.170 --> 00:32:15.320 now but once the PMO's ruled out then 1528 00:32:15.320 --> 00:32:15.330 1529 00:32:15.330 --> 00:32:19.820 monitoring and communicating though you 1530 00:32:19.820 --> 00:32:19.830 1531 00:32:19.830 --> 00:32:21.500 know your performance the value that 1532 00:32:21.500 --> 00:32:21.510 1533 00:32:21.510 --> 00:32:23.780 you're providing whether it's for status 1534 00:32:23.780 --> 00:32:23.790 1535 00:32:23.790 --> 00:32:26.060 reports with it through meetings whether 1536 00:32:26.060 --> 00:32:26.070 1537 00:32:26.070 --> 00:32:29.060 it's through you know an internal portal 1538 00:32:29.060 --> 00:32:29.070 1539 00:32:29.070 --> 00:32:31.310 whether it's through posters next to 1540 00:32:31.310 --> 00:32:31.320 1541 00:32:31.320 --> 00:32:35.210 elevators in your office you know make 1542 00:32:35.210 --> 00:32:35.220 1543 00:32:35.220 --> 00:32:39.200 sure that you are sharing the message of 1544 00:32:39.200 --> 00:32:39.210 1545 00:32:39.210 --> 00:32:41.740 success sharing the message of progress 1546 00:32:41.740 --> 00:32:41.750 1547 00:32:41.750 --> 00:32:46.700 as you go about but also step seven also 1548 00:32:46.700 --> 00:32:46.710 1549 00:32:46.710 --> 00:32:49.520 includes the fact that where there is 1550 00:32:49.520 --> 00:32:49.530 1551 00:32:49.530 --> 00:32:51.650 three months six months twelve months 18 1552 00:32:51.650 --> 00:32:51.660 1553 00:32:51.660 --> 00:32:54.380 months down the line you go through this 1554 00:32:54.380 --> 00:32:54.390 1555 00:32:54.390 --> 00:32:58.580 process again because any organization 1556 00:32:58.580 --> 00:32:58.590 1557 00:32:58.590 --> 00:33:01.070 that wants to die just stay stagnant 1558 00:33:01.070 --> 00:33:01.080 1559 00:33:01.080 --> 00:33:04.420 therefore all organizations keep on 1560 00:33:04.420 --> 00:33:04.430 1561 00:33:04.430 --> 00:33:07.310 evaluating and re-evaluating what 1562 00:33:07.310 --> 00:33:07.320 1563 00:33:07.320 --> 00:33:10.460 strategies they need to you know take to 1564 00:33:10.460 --> 00:33:10.470 1565 00:33:10.470 --> 00:33:12.580 to counter any sort of competition 1566 00:33:12.580 --> 00:33:12.590 1567 00:33:12.590 --> 00:33:16.070 market movements you know intrinsic 1568 00:33:16.070 --> 00:33:16.080 1569 00:33:16.080 --> 00:33:19.640 movements and intrinsic growth organic 1570 00:33:19.640 --> 00:33:19.650 1571 00:33:19.650 --> 00:33:21.620 expansion whatever it is that your 1572 00:33:21.620 --> 00:33:21.630 1573 00:33:21.630 --> 00:33:23.690 organization is doing 1574 00:33:23.690 --> 00:33:23.700 1575 00:33:23.700 --> 00:33:27.890 your PMO needs to match that toe-to-toe 1576 00:33:27.890 --> 00:33:27.900 1577 00:33:27.900 --> 00:33:30.590 to make sure that it's still relevant 1578 00:33:30.590 --> 00:33:30.600 1579 00:33:30.600 --> 00:33:33.820 for your company it's still adding value 1580 00:33:33.820 --> 00:33:33.830 1581 00:33:33.830 --> 00:33:37.010 to your organization and so with all of 1582 00:33:37.010 --> 00:33:37.020 1583 00:33:37.020 --> 00:33:39.260 these things you know making sure that 1584 00:33:39.260 --> 00:33:39.270 1585 00:33:39.270 --> 00:33:40.970 you're monitoring and communicating the 1586 00:33:40.970 --> 00:33:40.980 1587 00:33:40.980 --> 00:33:42.980 right message across for performance is 1588 00:33:42.980 --> 00:33:42.990 1589 00:33:42.990 --> 00:33:46.790 extremely wide load so there you have it 1590 00:33:46.790 --> 00:33:46.800 1591 00:33:46.800 --> 00:33:49.000 you know I defined your stakeholders 1592 00:33:49.000 --> 00:33:49.010 1593 00:33:49.010 --> 00:33:51.920 questionnaires meeting and greeting and 1594 00:33:51.920 --> 00:33:51.930 1595 00:33:51.930 --> 00:33:55.070 understanding what what challenges your 1596 00:33:55.070 --> 00:33:55.080 1597 00:33:55.080 --> 00:33:57.620 stakeholders have assessing it I da ting 1598 00:33:57.620 --> 00:33:57.630 1599 00:33:57.630 --> 00:33:58.970 it being the grown-up in the room 1600 00:33:58.970 --> 00:33:58.980 1601 00:33:58.980 --> 00:34:01.010 preparing you know providing a proposal 1602 00:34:01.010 --> 00:34:01.020 1603 00:34:01.020 --> 00:34:02.780 for the rules in responsibilities of 1604 00:34:02.780 --> 00:34:02.790 1605 00:34:02.790 --> 00:34:05.750 your PMO measuring that performance 1606 00:34:05.750 --> 00:34:05.760 1607 00:34:05.760 --> 00:34:08.060 right metrics delivering a solid 1608 00:34:08.060 --> 00:34:08.070 1609 00:34:08.070 --> 00:34:10.190 business case and then monitoring your 1610 00:34:10.190 --> 00:34:10.200 1611 00:34:10.200 --> 00:34:11.600 performance and communicating it 1612 00:34:11.600 --> 00:34:11.610 1613 00:34:11.610 --> 00:34:14.990 regularly that is the discovery funnel 1614 00:34:14.990 --> 00:34:15.000 1615 00:34:15.000 --> 00:34:17.270 for you cool 1616 00:34:17.270 --> 00:34:17.280 1617 00:34:17.280 --> 00:34:19.040 I'm sorry to go through this process you 1618 00:34:19.040 --> 00:34:19.050 1619 00:34:19.050 --> 00:34:21.290 get to the point where you can now 1620 00:34:21.290 --> 00:34:21.300 1621 00:34:21.300 --> 00:34:23.450 answer that question 1622 00:34:23.450 --> 00:34:23.460 1623 00:34:23.460 --> 00:34:25.430 you know why should i why does this 1624 00:34:25.430 --> 00:34:25.440 1625 00:34:25.440 --> 00:34:28.610 organization exist exactly which is kind 1626 00:34:28.610 --> 00:34:28.620 1627 00:34:28.620 --> 00:34:31.130 of cool so and it's specific to your 1628 00:34:31.130 --> 00:34:31.140 1629 00:34:31.140 --> 00:34:32.750 organization so it's a last question 1630 00:34:32.750 --> 00:34:32.760 1631 00:34:32.760 --> 00:34:36.680 they say other other two or three things 1632 00:34:36.680 --> 00:34:36.690 1633 00:34:36.690 --> 00:34:41.300 that are always on that list yes 1634 00:34:41.300 --> 00:34:41.310 1635 00:34:41.310 --> 00:34:44.240 based on my experience Stuart I would 1636 00:34:44.240 --> 00:34:44.250 1637 00:34:44.250 --> 00:34:47.320 say that I have come across a few teams 1638 00:34:47.320 --> 00:34:47.330 1639 00:34:47.330 --> 00:34:50.450 which you know any any organization 1640 00:34:50.450 --> 00:34:50.460 1641 00:34:50.460 --> 00:34:53.000 that's setting up a PMO usually feels 1642 00:34:53.000 --> 00:34:53.010 1643 00:34:53.010 --> 00:34:55.310 the need to just make sure that projects 1644 00:34:55.310 --> 00:34:55.320 1645 00:34:55.320 --> 00:34:58.370 are getting done right so that's basic 1646 00:34:58.370 --> 00:34:58.380 1647 00:34:58.380 --> 00:34:59.660 essentially means that they're getting 1648 00:34:59.660 --> 00:34:59.670 1649 00:34:59.670 --> 00:35:02.090 done on time so that's a lot of schedule 1650 00:35:02.090 --> 00:35:02.100 1651 00:35:02.100 --> 00:35:03.890 management and deliverables management a 1652 00:35:03.890 --> 00:35:03.900 1653 00:35:03.900 --> 00:35:07.490 lot of focus on that and and the reason 1654 00:35:07.490 --> 00:35:07.500 1655 00:35:07.500 --> 00:35:10.250 why a lot of these projects aren't 1656 00:35:10.250 --> 00:35:10.260 1657 00:35:10.260 --> 00:35:12.830 getting done is is because of these this 1658 00:35:12.830 --> 00:35:12.840 1659 00:35:12.840 --> 00:35:15.020 element but also that a ton of projects 1660 00:35:15.020 --> 00:35:15.030 1661 00:35:15.030 --> 00:35:16.340 are just happening all at the same time 1662 00:35:16.340 --> 00:35:16.350 1663 00:35:16.350 --> 00:35:18.800 so you know just making sure that the 1664 00:35:18.800 --> 00:35:18.810 1665 00:35:18.810 --> 00:35:20.300 right projects are happening at the 1666 00:35:20.300 --> 00:35:20.310 1667 00:35:20.310 --> 00:35:22.850 right time that needs to be put in place 1668 00:35:22.850 --> 00:35:22.860 1669 00:35:22.860 --> 00:35:24.920 and that's through you know your work 1670 00:35:24.920 --> 00:35:24.930 1671 00:35:24.930 --> 00:35:29.450 and take model improvement and you know 1672 00:35:29.450 --> 00:35:29.460 1673 00:35:29.460 --> 00:35:31.850 making a setting up a any sort of 1674 00:35:31.850 --> 00:35:31.860 1675 00:35:31.860 --> 00:35:35.060 prioritization model for projects it can 1676 00:35:35.060 --> 00:35:35.070 1677 00:35:35.070 --> 00:35:37.170 be extremely rudimentary but a lot 1678 00:35:37.170 --> 00:35:37.180 1679 00:35:37.180 --> 00:35:39.329 these organizations don't have any or 1680 00:35:39.329 --> 00:35:39.339 1681 00:35:39.339 --> 00:35:42.380 have one but it's just not followed so 1682 00:35:42.380 --> 00:35:42.390 1683 00:35:42.390 --> 00:35:44.670 you know schedule management piece as 1684 00:35:44.670 --> 00:35:44.680 1685 00:35:44.680 --> 00:35:46.349 well as the work can take these are two 1686 00:35:46.349 --> 00:35:46.359 1687 00:35:46.359 --> 00:35:50.299 things that are I find very very common 1688 00:35:50.299 --> 00:35:50.309 1689 00:35:50.309 --> 00:35:53.700 and often come up as as the LMS that 1690 00:35:53.700 --> 00:35:53.710 1691 00:35:53.710 --> 00:35:55.260 need to be addressed and because of 1692 00:35:55.260 --> 00:35:55.270 1693 00:35:55.270 --> 00:35:56.130 these two things 1694 00:35:56.130 --> 00:35:56.140 1695 00:35:56.140 --> 00:35:58.319 you know the management of resources you 1696 00:35:58.319 --> 00:35:58.329 1697 00:35:58.329 --> 00:35:59.819 know there's usually not enough 1698 00:35:59.819 --> 00:35:59.829 1699 00:35:59.829 --> 00:36:01.770 visibility into who's doing what why and 1700 00:36:01.770 --> 00:36:01.780 1701 00:36:01.780 --> 00:36:05.220 how and we the management really wants 1702 00:36:05.220 --> 00:36:05.230 1703 00:36:05.230 --> 00:36:07.470 to get a good sense of that so I would 1704 00:36:07.470 --> 00:36:07.480 1705 00:36:07.480 --> 00:36:09.270 say that you know these three things are 1706 00:36:09.270 --> 00:36:09.280 1707 00:36:09.280 --> 00:36:11.520 are usually things that usually come up 1708 00:36:11.520 --> 00:36:11.530 1709 00:36:11.530 --> 00:36:13.770 on the radar no matter what situation 1710 00:36:13.770 --> 00:36:13.780 1711 00:36:13.780 --> 00:36:15.660 you're in and there's its first few 1712 00:36:15.660 --> 00:36:15.670 1713 00:36:15.670 --> 00:36:18.390 things that usually require you to be 1714 00:36:18.390 --> 00:36:18.400 1715 00:36:18.400 --> 00:36:20.190 addressed not saying that you shouldn't 1716 00:36:20.190 --> 00:36:20.200 1717 00:36:20.200 --> 00:36:21.930 go through this funnel when you're going 1718 00:36:21.930 --> 00:36:21.940 1719 00:36:21.940 --> 00:36:24.390 about you know figuring out what the PMO 1720 00:36:24.390 --> 00:36:24.400 1721 00:36:24.400 --> 00:36:26.280 needs new but chances are that you are 1722 00:36:26.280 --> 00:36:26.290 1723 00:36:26.290 --> 00:36:28.440 those three things will show up on your 1724 00:36:28.440 --> 00:36:28.450 1725 00:36:28.450 --> 00:36:31.950 radar that's only good news for us 1726 00:36:31.950 --> 00:36:31.960 1727 00:36:31.960 --> 00:36:34.109 because as you know we're all about 1728 00:36:34.109 --> 00:36:34.119 1729 00:36:34.119 --> 00:36:36.630 project prioritization and our tools 1730 00:36:36.630 --> 00:36:36.640 1731 00:36:36.640 --> 00:36:39.530 help organizations do that in a way that 1732 00:36:39.530 --> 00:36:39.540 1733 00:36:39.540 --> 00:36:43.859 that they do stick to it 1734 00:36:43.859 --> 00:36:43.869 1735 00:36:43.869 --> 00:36:46.260 the way the way you do it actually 1736 00:36:46.260 --> 00:36:46.270 1737 00:36:46.270 --> 00:36:49.380 matters believe it I know but that's not 1738 00:36:49.380 --> 00:36:49.390 1739 00:36:49.390 --> 00:36:51.930 what we're here to talk about today we I 1740 00:36:51.930 --> 00:36:51.940 1741 00:36:51.940 --> 00:36:53.730 think we've we've pretty much covered 1742 00:36:53.730 --> 00:36:53.740 1743 00:36:53.740 --> 00:36:56.579 this whole topic of what's PMO value and 1744 00:36:56.579 --> 00:36:56.589 1745 00:36:56.589 --> 00:36:59.130 how do you identify what the right value 1746 00:36:59.130 --> 00:36:59.140 1747 00:36:59.140 --> 00:37:02.789 is for your PMO to be delivering so on 1748 00:37:02.789 --> 00:37:02.799 1749 00:37:02.799 --> 00:37:05.640 that note I want to thank you thank you 1750 00:37:05.640 --> 00:37:05.650 1751 00:37:05.650 --> 00:37:06.930 for sharing thank you for coming today 1752 00:37:06.930 --> 00:37:06.940 1753 00:37:06.940 --> 00:37:09.240 thank you for sharing your wisdom and 1754 00:37:09.240 --> 00:37:09.250 1755 00:37:09.250 --> 00:37:12.000 knowledge now obviously we've only gone 1756 00:37:12.000 --> 00:37:12.010 1757 00:37:12.010 --> 00:37:13.950 through this discovery funnel framework 1758 00:37:13.950 --> 00:37:13.960 1759 00:37:13.960 --> 00:37:16.380 at a really high level where should 1760 00:37:16.380 --> 00:37:16.390 1761 00:37:16.390 --> 00:37:19.130 people go if they want to learn more oh 1762 00:37:19.130 --> 00:37:19.140 1763 00:37:19.140 --> 00:37:21.660 that's a great great questions to work 1764 00:37:21.660 --> 00:37:21.670 1765 00:37:21.670 --> 00:37:24.750 so I provide workshops and training 1766 00:37:24.750 --> 00:37:24.760 1767 00:37:24.760 --> 00:37:27.390 around you know going through all of 1768 00:37:27.390 --> 00:37:27.400 1769 00:37:27.400 --> 00:37:28.020 this 1770 00:37:28.020 --> 00:37:28.030 1771 00:37:28.030 --> 00:37:30.510 this entire funnel you know I that this 1772 00:37:30.510 --> 00:37:30.520 1773 00:37:30.520 --> 00:37:32.640 comes with you know the necessary to the 1774 00:37:32.640 --> 00:37:32.650 1775 00:37:32.650 --> 00:37:34.829 templates frameworks thing is that you 1776 00:37:34.829 --> 00:37:34.839 1777 00:37:34.839 --> 00:37:37.440 can usually take and and really 1778 00:37:37.440 --> 00:37:37.450 1779 00:37:37.450 --> 00:37:40.220 facilitate sure you know that entire 1780 00:37:40.220 --> 00:37:40.230 1781 00:37:40.230 --> 00:37:44.520 this entire process so if anybody who is 1782 00:37:44.520 --> 00:37:44.530 1783 00:37:44.530 --> 00:37:46.620 interested in learning more about how to 1784 00:37:46.620 --> 00:37:46.630 1785 00:37:46.630 --> 00:37:48.329 go about doing this you know they can 1786 00:37:48.329 --> 00:37:48.339 1787 00:37:48.339 --> 00:37:50.280 certainly go ahead and get in touch with 1788 00:37:50.280 --> 00:37:50.290 1789 00:37:50.290 --> 00:37:51.300 me 1790 00:37:51.300 --> 00:37:51.310 1791 00:37:51.310 --> 00:37:53.640 which is you know my email address right 1792 00:37:53.640 --> 00:37:53.650 1793 00:37:53.650 --> 00:37:57.930 here at the bottom Hussein at Feroz Sisi 1794 00:37:57.930 --> 00:37:57.940 1795 00:37:57.940 --> 00:38:00.480 calm and I'm more than happy to provide 1796 00:38:00.480 --> 00:38:00.490 1797 00:38:00.490 --> 00:38:01.950 more information about how to sign up 1798 00:38:01.950 --> 00:38:01.960 1799 00:38:01.960 --> 00:38:05.030 for my workshops and training but also 1800 00:38:05.030 --> 00:38:05.040 1801 00:38:05.040 --> 00:38:07.650 Stewart in addition to all of this I do 1802 00:38:07.650 --> 00:38:07.660 1803 00:38:07.660 --> 00:38:09.210 want to go ahead and thank everyone for 1804 00:38:09.210 --> 00:38:09.220 1805 00:38:09.220 --> 00:38:13.320 being a part of this webinar and I want 1806 00:38:13.320 --> 00:38:13.330 1807 00:38:13.330 --> 00:38:15.920 to go ahead and give away the 1808 00:38:15.920 --> 00:38:15.930 1809 00:38:15.930 --> 00:38:18.570 stakeholder identification guide which 1810 00:38:18.570 --> 00:38:18.580 1811 00:38:18.580 --> 00:38:20.550 is one of the tools that you need to use 1812 00:38:20.550 --> 00:38:20.560 1813 00:38:20.560 --> 00:38:22.230 for step number one i define 1814 00:38:22.230 --> 00:38:22.240 1815 00:38:22.240 --> 00:38:24.600 stakeholders how to go about doing that 1816 00:38:24.600 --> 00:38:24.610 1817 00:38:24.610 --> 00:38:26.460 in a systematic way so that you can go 1818 00:38:26.460 --> 00:38:26.470 1819 00:38:26.470 --> 00:38:27.990 ahead and make sure that you've covered 1820 00:38:27.990 --> 00:38:28.000 1821 00:38:28.000 --> 00:38:29.940 the ground with identifying all the 1822 00:38:29.940 --> 00:38:29.950 1823 00:38:29.950 --> 00:38:31.620 stakeholders and figuring out who you 1824 00:38:31.620 --> 00:38:31.630 1825 00:38:31.630 --> 00:38:36.030 need to really work with so yeah happy 1826 00:38:36.030 --> 00:38:36.040 1827 00:38:36.040 --> 00:38:38.250 to go ahead and share that as well and I 1828 00:38:38.250 --> 00:38:38.260 1829 00:38:38.260 --> 00:38:40.140 hope you can go ahead and share that out 1830 00:38:40.140 --> 00:38:40.150 1831 00:38:40.150 --> 00:38:43.740 with its audience Stewart yeah we will 1832 00:38:43.740 --> 00:38:43.750 1833 00:38:43.750 --> 00:38:45.810 certainly send that out to anybody 1834 00:38:45.810 --> 00:38:45.820 1835 00:38:45.820 --> 00:38:47.910 that's that's registered for this this 1836 00:38:47.910 --> 00:38:47.920 1837 00:38:47.920 --> 00:38:51.720 webinar so thank you for that so it just 1838 00:38:51.720 --> 00:38:51.730 1839 00:38:51.730 --> 00:38:54.900 remains to thank - thank you again it's 1840 00:38:54.900 --> 00:38:54.910 1841 00:38:54.910 --> 00:38:56.340 been really interesting I thoroughly 1842 00:38:56.340 --> 00:38:56.350 1843 00:38:56.350 --> 00:38:57.150 enjoyed it 1844 00:38:57.150 --> 00:38:57.160 1845 00:38:57.160 --> 00:38:58.770 it's always a pleasure to speak with you 1846 00:38:58.770 --> 00:38:58.780 1847 00:38:58.780 --> 00:39:01.820 and I hope we get to do this again soon 1848 00:39:01.820 --> 00:39:01.830 1849 00:39:01.830 --> 00:39:03.950 anybody that would like to learn more 1850 00:39:03.950 --> 00:39:03.960 1851 00:39:03.960 --> 00:39:06.900 yeah and then we didn't like to learn 1852 00:39:06.900 --> 00:39:06.910 1853 00:39:06.910 --> 00:39:09.900 more about the project prioritization 1854 00:39:09.900 --> 00:39:09.910 1855 00:39:09.910 --> 00:39:12.360 part of the discussion here I was a very 1856 00:39:12.360 --> 00:39:12.370 1857 00:39:12.370 --> 00:39:14.010 small part of it but obviously our 1858 00:39:14.010 --> 00:39:14.020 1859 00:39:14.020 --> 00:39:16.680 website is chock-a-block full of best 1860 00:39:16.680 --> 00:39:16.690 1861 00:39:16.690 --> 00:39:19.830 practices and tools and blogs and all 1862 00:39:19.830 --> 00:39:19.840 1863 00:39:19.840 --> 00:39:21.210 kinds of things to help you get that 1864 00:39:21.210 --> 00:39:21.220 1865 00:39:21.220 --> 00:39:23.850 right so thank you again 1866 00:39:23.850 --> 00:39:23.860 1867 00:39:23.860 --> 00:39:25.560 Hussain thank you for joining us 1868 00:39:25.560 --> 00:39:25.570 1869 00:39:25.570 --> 00:39:29.880 everybody and and goodbye