WEBVTT Kind: captions Language: en 00:00:00.840 --> 00:00:04.010 align:start position:0% um my<00:00:01.140> name<00:00:01.260> is<00:00:01.319> Stuart<00:00:01.680> Easton<00:00:02.100> I'm<00:00:02.520> the<00:00:03.020> CEO 00:00:04.010 --> 00:00:04.020 align:start position:0% um my name is Stuart Easton I'm the CEO 00:00:04.020 --> 00:00:05.630 align:start position:0% um my name is Stuart Easton I'm the CEO one<00:00:04.259> of<00:00:04.380> the<00:00:04.440> founders<00:00:04.860> at<00:00:05.100> transparent 00:00:05.630 --> 00:00:05.640 align:start position:0% one of the founders at transparent 00:00:05.640 --> 00:00:06.889 align:start position:0% one of the founders at transparent Choice 00:00:06.889 --> 00:00:06.899 align:start position:0% Choice 00:00:06.899 --> 00:00:08.509 align:start position:0% Choice um<00:00:07.020> and<00:00:07.319> it's<00:00:07.500> it's<00:00:07.740> great<00:00:07.980> to<00:00:08.099> see<00:00:08.220> so<00:00:08.400> many 00:00:08.509 --> 00:00:08.519 align:start position:0% um and it's it's great to see so many 00:00:08.519 --> 00:00:11.629 align:start position:0% um and it's it's great to see so many people<00:00:08.700> joining<00:00:09.179> us<00:00:09.320> and<00:00:10.320> uh<00:00:10.920> people<00:00:11.340> coming 00:00:11.629 --> 00:00:11.639 align:start position:0% people joining us and uh people coming 00:00:11.639 --> 00:00:13.430 align:start position:0% people joining us and uh people coming from<00:00:11.940> all<00:00:12.120> around<00:00:12.300> the<00:00:12.540> world<00:00:12.599> Austin<00:00:13.019> Texas 00:00:13.430 --> 00:00:13.440 align:start position:0% from all around the world Austin Texas 00:00:13.440 --> 00:00:16.129 align:start position:0% from all around the world Austin Texas very<00:00:13.860> welcome<00:00:14.099> and<00:00:15.420> um<00:00:15.420> I've<00:00:15.660> got<00:00:15.839> with<00:00:16.020> me 00:00:16.129 --> 00:00:16.139 align:start position:0% very welcome and um I've got with me 00:00:16.139 --> 00:00:18.050 align:start position:0% very welcome and um I've got with me today<00:00:16.320> a<00:00:16.619> couple<00:00:16.800> of<00:00:17.039> guests<00:00:17.520> that<00:00:17.699> I'm<00:00:17.880> I'm 00:00:18.050 --> 00:00:18.060 align:start position:0% today a couple of guests that I'm I'm 00:00:18.060 --> 00:00:20.510 align:start position:0% today a couple of guests that I'm I'm just<00:00:18.359> really<00:00:18.720> really<00:00:18.900> excited<00:00:19.440> about 00:00:20.510 --> 00:00:20.520 align:start position:0% just really really excited about 00:00:20.520 --> 00:00:21.769 align:start position:0% just really really excited about um<00:00:20.580> you<00:00:21.060> know<00:00:21.180> the<00:00:21.300> topic<00:00:21.539> is<00:00:21.600> about 00:00:21.769 --> 00:00:21.779 align:start position:0% um you know the topic is about 00:00:21.779 --> 00:00:23.510 align:start position:0% um you know the topic is about governance<00:00:22.260> right<00:00:22.500> so<00:00:22.740> it's<00:00:22.920> what<00:00:23.220> is<00:00:23.340> this 00:00:23.510 --> 00:00:23.520 align:start position:0% governance right so it's what is this 00:00:23.520 --> 00:00:26.750 align:start position:0% governance right so it's what is this crazy<00:00:23.699> governance<00:00:24.300> stuff<00:00:24.800> and<00:00:25.800> uh<00:00:26.160> so<00:00:26.400> the<00:00:26.580> two 00:00:26.750 --> 00:00:26.760 align:start position:0% crazy governance stuff and uh so the two 00:00:26.760 --> 00:00:28.730 align:start position:0% crazy governance stuff and uh so the two speakers<00:00:27.000> uh<00:00:27.660> Ross<00:00:28.019> Garland<00:00:28.320> and<00:00:28.439> Amanda 00:00:28.730 --> 00:00:28.740 align:start position:0% speakers uh Ross Garland and Amanda 00:00:28.740 --> 00:00:30.109 align:start position:0% speakers uh Ross Garland and Amanda Oakenfold 00:00:30.109 --> 00:00:30.119 align:start position:0% Oakenfold 00:00:30.119 --> 00:00:33.470 align:start position:0% Oakenfold um Ross<00:00:30.779> is<00:00:31.679> an<00:00:32.099> author<00:00:32.460> he's<00:00:32.640> done<00:00:32.880> work<00:00:33.120> with 00:00:33.470 --> 00:00:33.480 align:start position:0% um Ross is an author he's done work with 00:00:33.480 --> 00:00:35.810 align:start position:0% um Ross is an author he's done work with the<00:00:33.660> the<00:00:33.899> British<00:00:34.260> government 00:00:35.810 --> 00:00:35.820 align:start position:0% the the British government 00:00:35.820 --> 00:00:38.870 align:start position:0% the the British government um<00:00:36.140> and<00:00:37.140> and<00:00:37.320> help<00:00:37.620> craft<00:00:37.920> various<00:00:38.340> standards 00:00:38.870 --> 00:00:38.880 align:start position:0% um and and help craft various standards 00:00:38.880 --> 00:00:41.630 align:start position:0% um and and help craft various standards all<00:00:39.540> around<00:00:39.719> ideas<00:00:40.379> and<00:00:40.739> topics<00:00:41.100> of<00:00:41.340> of 00:00:41.630 --> 00:00:41.640 align:start position:0% all around ideas and topics of of 00:00:41.640 --> 00:00:43.069 align:start position:0% all around ideas and topics of of governance 00:00:43.069 --> 00:00:43.079 align:start position:0% governance 00:00:43.079 --> 00:00:44.869 align:start position:0% governance um<00:00:43.200> Amanda 00:00:44.869 --> 00:00:44.879 align:start position:0% um Amanda 00:00:44.879 --> 00:00:46.069 align:start position:0% um Amanda um<00:00:44.940> I've<00:00:45.059> known<00:00:45.300> Amanda<00:00:45.600> we<00:00:45.840> were<00:00:45.960> just 00:00:46.069 --> 00:00:46.079 align:start position:0% um I've known Amanda we were just 00:00:46.079 --> 00:00:47.750 align:start position:0% um I've known Amanda we were just working<00:00:46.200> it<00:00:46.500> out<00:00:46.620> and<00:00:46.860> you<00:00:47.340> know<00:00:47.399> we've<00:00:47.579> known 00:00:47.750 --> 00:00:47.760 align:start position:0% working it out and you know we've known 00:00:47.760 --> 00:00:51.650 align:start position:0% working it out and you know we've known each<00:00:47.940> other<00:00:48.059> on<00:00:48.780> a<00:00:49.079> few<00:00:49.260> years<00:00:49.440> right<00:00:49.800> and 00:00:51.650 --> 00:00:51.660 align:start position:0% each other on a few years right and 00:00:51.660 --> 00:00:53.990 align:start position:0% each other on a few years right and um Amanda<00:00:52.379> is<00:00:52.739> is 00:00:53.990 --> 00:00:54.000 align:start position:0% um Amanda is is 00:00:54.000 --> 00:00:56.510 align:start position:0% um Amanda is is um<00:00:54.120> a<00:00:54.780> passionate<00:00:55.260> advocate<00:00:55.739> for<00:00:56.039> governance 00:00:56.510 --> 00:00:56.520 align:start position:0% um a passionate advocate for governance 00:00:56.520 --> 00:00:59.450 align:start position:0% um a passionate advocate for governance and<00:00:57.300> on<00:00:57.539> the<00:00:57.780> first<00:00:58.079> ever 00:00:59.450 --> 00:00:59.460 align:start position:0% and on the first ever 00:00:59.460 --> 00:01:00.950 align:start position:0% and on the first ever I<00:00:59.879> was<00:01:00.059> going<00:01:00.120> to<00:01:00.180> say<00:01:00.239> webinar<00:01:00.660> it<00:01:00.840> was 00:01:00.950 --> 00:01:00.960 align:start position:0% I was going to say webinar it was 00:01:00.960 --> 00:01:02.930 align:start position:0% I was going to say webinar it was actually<00:01:01.079> a<00:01:01.320> podcast<00:01:01.500> that<00:01:01.920> we<00:01:02.039> did<00:01:02.160> together 00:01:02.930 --> 00:01:02.940 align:start position:0% actually a podcast that we did together 00:01:02.940 --> 00:01:05.929 align:start position:0% actually a podcast that we did together I<00:01:03.539> said<00:01:03.660> something<00:01:04.019> like<00:01:04.619> you<00:01:05.460> know<00:01:05.519> we've<00:01:05.820> got 00:01:05.929 --> 00:01:05.939 align:start position:0% I said something like you know we've got 00:01:05.939 --> 00:01:07.730 align:start position:0% I said something like you know we've got a<00:01:06.060> theory<00:01:06.360> over<00:01:06.540> here<00:01:06.780> that<00:01:07.020> prioritization 00:01:07.730 --> 00:01:07.740 align:start position:0% a theory over here that prioritization 00:01:07.740 --> 00:01:09.170 align:start position:0% a theory over here that prioritization is<00:01:08.040> at<00:01:08.220> the<00:01:08.400> heart<00:01:08.520> of<00:01:08.700> a<00:01:08.880> lot<00:01:08.939> of<00:01:09.000> project 00:01:09.170 --> 00:01:09.180 align:start position:0% is at the heart of a lot of project 00:01:09.180 --> 00:01:11.810 align:start position:0% is at the heart of a lot of project failure<00:01:09.840> and<00:01:10.380> Amanda<00:01:10.680> case<00:01:10.979> shot<00:01:11.400> right<00:01:11.640> back 00:01:11.810 --> 00:01:11.820 align:start position:0% failure and Amanda case shot right back 00:01:11.820 --> 00:01:14.230 align:start position:0% failure and Amanda case shot right back at<00:01:11.939> me<00:01:12.119> said<00:01:12.299> no<00:01:12.479> look<00:01:12.780> governance<00:01:13.500> in<00:01:13.979> general 00:01:14.230 --> 00:01:14.240 align:start position:0% at me said no look governance in general 00:01:14.240 --> 00:01:17.330 align:start position:0% at me said no look governance in general is<00:01:15.240> the<00:01:15.420> cause<00:01:15.540> of<00:01:15.840> all<00:01:16.260> project<00:01:16.680> failure 00:01:17.330 --> 00:01:17.340 align:start position:0% is the cause of all project failure 00:01:17.340 --> 00:01:21.050 align:start position:0% is the cause of all project failure right<00:01:17.960> and<00:01:18.960> so<00:01:19.380> you<00:01:19.680> know<00:01:19.799> at<00:01:20.520> that<00:01:20.700> point<00:01:20.880> I 00:01:21.050 --> 00:01:21.060 align:start position:0% right and so you know at that point I 00:01:21.060 --> 00:01:23.330 align:start position:0% right and so you know at that point I fell<00:01:21.240> in<00:01:21.420> love<00:01:21.600> and<00:01:22.439> you<00:01:22.799> know<00:01:22.860> we've<00:01:23.159> been 00:01:23.330 --> 00:01:23.340 align:start position:0% fell in love and you know we've been 00:01:23.340 --> 00:01:26.149 align:start position:0% fell in love and you know we've been we've<00:01:23.700> been<00:01:23.820> governance<00:01:24.299> buddies<00:01:24.720> ever<00:01:24.900> since 00:01:26.149 --> 00:01:26.159 align:start position:0% we've been governance buddies ever since 00:01:26.159 --> 00:01:28.609 align:start position:0% we've been governance buddies ever since um<00:01:26.220> and<00:01:26.460> so<00:01:26.580> Amanda<00:01:26.939> works<00:01:27.420> at<00:01:27.540> IBM<00:01:28.080> where<00:01:28.380> she 00:01:28.609 --> 00:01:28.619 align:start position:0% um and so Amanda works at IBM where she 00:01:28.619 --> 00:01:31.910 align:start position:0% um and so Amanda works at IBM where she she<00:01:29.040> basically<00:01:29.640> runs<00:01:30.060> everything<00:01:30.560> and<00:01:31.560> at 00:01:31.910 --> 00:01:31.920 align:start position:0% she basically runs everything and at 00:01:31.920 --> 00:01:34.370 align:start position:0% she basically runs everything and at least<00:01:32.040> on<00:01:32.340> the<00:01:32.580> delivery<00:01:33.000> side<00:01:33.180> you<00:01:34.140> know 00:01:34.370 --> 00:01:34.380 align:start position:0% least on the delivery side you know 00:01:34.380 --> 00:01:36.410 align:start position:0% least on the delivery side you know she's<00:01:34.799> she's<00:01:35.280> gonna<00:01:35.640> correct<00:01:35.939> me<00:01:36.060> in<00:01:36.240> a<00:01:36.360> minute 00:01:36.410 --> 00:01:36.420 align:start position:0% she's she's gonna correct me in a minute 00:01:36.420 --> 00:01:40.010 align:start position:0% she's she's gonna correct me in a minute but<00:01:37.439> um<00:01:37.500> you<00:01:37.740> know<00:01:37.799> she<00:01:38.040> she<00:01:38.420> she's<00:01:39.420> an 00:01:40.010 --> 00:01:40.020 align:start position:0% but um you know she she she's an 00:01:40.020 --> 00:01:42.530 align:start position:0% but um you know she she she's an incredibly<00:01:40.439> accomplished 00:01:42.530 --> 00:01:42.540 align:start position:0% incredibly accomplished 00:01:42.540 --> 00:01:46.510 align:start position:0% incredibly accomplished um<00:01:42.600> uh<00:01:43.920> major<00:01:44.759> program<00:01:45.119> large<00:01:45.659> program 00:01:46.510 --> 00:01:46.520 align:start position:0% um uh major program large program 00:01:46.520 --> 00:01:50.569 align:start position:0% um uh major program large program manager<00:01:47.520> portfolio<00:01:48.240> manager<00:01:48.979> and<00:01:49.979> uh<00:01:50.399> her 00:01:50.569 --> 00:01:50.579 align:start position:0% manager portfolio manager and uh her 00:01:50.579 --> 00:01:52.730 align:start position:0% manager portfolio manager and uh her nickname<00:01:50.939> is<00:01:51.060> the<00:01:51.240> mechanic<00:01:51.720> because<00:01:52.380> her 00:01:52.730 --> 00:01:52.740 align:start position:0% nickname is the mechanic because her 00:01:52.740 --> 00:01:55.190 align:start position:0% nickname is the mechanic because her specialty<00:01:53.460> is<00:01:53.700> uh<00:01:54.420> sort<00:01:54.600> of<00:01:54.659> coming<00:01:54.780> in<00:01:55.020> and 00:01:55.190 --> 00:01:55.200 align:start position:0% specialty is uh sort of coming in and 00:01:55.200 --> 00:01:56.990 align:start position:0% specialty is uh sort of coming in and fixing<00:01:55.560> things<00:01:55.740> that<00:01:55.979> are<00:01:56.100> broken 00:01:56.990 --> 00:01:57.000 align:start position:0% fixing things that are broken 00:01:57.000 --> 00:01:59.030 align:start position:0% fixing things that are broken and<00:01:57.720> that's<00:01:58.200> really<00:01:58.380> where<00:01:58.619> she's<00:01:58.860> coming 00:01:59.030 --> 00:01:59.040 align:start position:0% and that's really where she's coming 00:01:59.040 --> 00:02:00.649 align:start position:0% and that's really where she's coming from<00:01:59.280> with<00:01:59.640> us<00:01:59.820> this<00:02:00.119> comment<00:02:00.479> about 00:02:00.649 --> 00:02:00.659 align:start position:0% from with us this comment about 00:02:00.659 --> 00:02:03.710 align:start position:0% from with us this comment about governance<00:02:01.200> and<00:02:01.380> why<00:02:01.560> it's<00:02:01.740> so<00:02:01.920> important<00:02:02.759> so 00:02:03.710 --> 00:02:03.720 align:start position:0% governance and why it's so important so 00:02:03.720 --> 00:02:05.450 align:start position:0% governance and why it's so important so um<00:02:03.780> uh<00:02:04.500> guys<00:02:04.619> is<00:02:04.860> there<00:02:05.040> anything<00:02:05.100> that<00:02:05.340> I've 00:02:05.450 --> 00:02:05.460 align:start position:0% um uh guys is there anything that I've 00:02:05.460 --> 00:02:06.950 align:start position:0% um uh guys is there anything that I've missed<00:02:05.759> in<00:02:05.880> the<00:02:06.000> the<00:02:06.119> intro<00:02:06.479> that<00:02:06.719> you<00:02:06.780> would 00:02:06.950 --> 00:02:06.960 align:start position:0% missed in the the intro that you would 00:02:06.960 --> 00:02:09.949 align:start position:0% missed in the the intro that you would like<00:02:07.200> like<00:02:07.920> to<00:02:08.280> share<00:02:08.520> okay<00:02:09.119> and<00:02:09.479> and<00:02:09.660> if<00:02:09.840> not 00:02:09.949 --> 00:02:09.959 align:start position:0% like like to share okay and and if not 00:02:09.959 --> 00:02:12.770 align:start position:0% like like to share okay and and if not we're<00:02:10.140> gonna<00:02:10.259> we're<00:02:10.560> gonna<00:02:10.679> jump<00:02:10.979> in<00:02:11.220> and 00:02:12.770 --> 00:02:12.780 align:start position:0% we're gonna we're gonna jump in and 00:02:12.780 --> 00:02:14.510 align:start position:0% we're gonna we're gonna jump in and um and<00:02:13.140> get<00:02:13.319> started 00:02:14.510 --> 00:02:14.520 align:start position:0% um and get started 00:02:14.520 --> 00:02:16.970 align:start position:0% um and get started no<00:02:15.180> but<00:02:15.420> I'm<00:02:15.599> just<00:02:15.720> looking<00:02:15.900> at<00:02:16.140> Katie<00:02:16.680> hi 00:02:16.970 --> 00:02:16.980 align:start position:0% no but I'm just looking at Katie hi 00:02:16.980 --> 00:02:18.229 align:start position:0% no but I'm just looking at Katie hi Katie 00:02:18.229 --> 00:02:18.239 align:start position:0% Katie 00:02:18.239 --> 00:02:19.790 align:start position:0% Katie um he's<00:02:18.480> Keen<00:02:18.840> to<00:02:18.959> look<00:02:19.140> at<00:02:19.260> implementing 00:02:19.790 --> 00:02:19.800 align:start position:0% um he's Keen to look at implementing 00:02:19.800 --> 00:02:21.229 align:start position:0% um he's Keen to look at implementing portfolio<00:02:20.340> governance<00:02:20.760> in<00:02:20.940> a<00:02:21.120> large 00:02:21.229 --> 00:02:21.239 align:start position:0% portfolio governance in a large 00:02:21.239 --> 00:02:23.030 align:start position:0% portfolio governance in a large organization<00:02:21.900> so<00:02:22.200> I<00:02:22.319> think<00:02:22.440> this<00:02:22.620> is<00:02:22.739> going<00:02:22.920> to 00:02:23.030 --> 00:02:23.040 align:start position:0% organization so I think this is going to 00:02:23.040 --> 00:02:24.589 align:start position:0% organization so I think this is going to get<00:02:23.220> really<00:02:23.520> exciting 00:02:24.589 --> 00:02:24.599 align:start position:0% get really exciting 00:02:24.599 --> 00:02:27.229 align:start position:0% get really exciting um<00:02:25.140> personal<00:02:25.800> personal<00:02:26.340> thoughts<00:02:26.940> on<00:02:27.060> that 00:02:27.229 --> 00:02:27.239 align:start position:0% um personal personal thoughts on that 00:02:27.239 --> 00:02:29.869 align:start position:0% um personal personal thoughts on that just<00:02:27.480> kicking<00:02:27.900> off<00:02:28.020> is<00:02:28.260> is<00:02:28.680> a<00:02:29.520> governance 00:02:29.869 --> 00:02:29.879 align:start position:0% just kicking off is is a governance 00:02:29.879 --> 00:02:31.309 align:start position:0% just kicking off is is a governance artisan 00:02:31.309 --> 00:02:31.319 align:start position:0% artisan 00:02:31.319 --> 00:02:34.070 align:start position:0% artisan so<00:02:32.040> there's<00:02:32.400> not<00:02:32.580> a<00:02:32.760> one<00:02:33.000> solution<00:02:33.360> that<00:02:33.780> will 00:02:34.070 --> 00:02:34.080 align:start position:0% so there's not a one solution that will 00:02:34.080 --> 00:02:35.570 align:start position:0% so there's not a one solution that will fit<00:02:34.260> everybody<00:02:34.500> so<00:02:34.980> I'm<00:02:35.160> going<00:02:35.280> to<00:02:35.459> really 00:02:35.570 --> 00:02:35.580 align:start position:0% fit everybody so I'm going to really 00:02:35.580 --> 00:02:37.430 align:start position:0% fit everybody so I'm going to really love<00:02:35.819> to<00:02:36.000> unpack 00:02:37.430 --> 00:02:37.440 align:start position:0% love to unpack 00:02:37.440 --> 00:02:39.890 align:start position:0% love to unpack um<00:02:37.940> background<00:02:38.940> if<00:02:39.180> she's<00:02:39.300> got<00:02:39.480> a<00:02:39.599> chat 00:02:39.890 --> 00:02:39.900 align:start position:0% um background if she's got a chat 00:02:39.900 --> 00:02:41.570 align:start position:0% um background if she's got a chat actions 00:02:41.570 --> 00:02:41.580 align:start position:0% actions 00:02:41.580 --> 00:02:44.509 align:start position:0% actions brilliant<00:02:42.420> well<00:02:42.959> so<00:02:43.319> so<00:02:43.379> I've<00:02:43.800> got<00:02:43.920> a<00:02:44.099> few<00:02:44.220> I've 00:02:44.509 --> 00:02:44.519 align:start position:0% brilliant well so so I've got a few I've 00:02:44.519 --> 00:02:45.890 align:start position:0% brilliant well so so I've got a few I've got<00:02:44.640> a<00:02:44.819> few<00:02:44.940> questions<00:02:45.120> that<00:02:45.420> I<00:02:45.599> want<00:02:45.660> to<00:02:45.780> throw 00:02:45.890 --> 00:02:45.900 align:start position:0% got a few questions that I want to throw 00:02:45.900 --> 00:02:48.170 align:start position:0% got a few questions that I want to throw at<00:02:46.080> you<00:02:46.260> you<00:02:46.500> guys<00:02:46.680> but<00:02:47.040> again 00:02:48.170 --> 00:02:48.180 align:start position:0% at you you guys but again 00:02:48.180 --> 00:02:50.750 align:start position:0% at you you guys but again um<00:02:48.300> uh<00:02:49.260> knowing<00:02:49.620> knowing<00:02:50.040> the<00:02:50.160> knowing<00:02:50.640> the 00:02:50.750 --> 00:02:50.760 align:start position:0% um uh knowing knowing the knowing the 00:02:50.760 --> 00:02:52.729 align:start position:0% um uh knowing knowing the knowing the rest<00:02:50.879> of<00:02:51.000> the<00:02:51.060> panel<00:02:51.360> I<00:02:51.660> I<00:02:51.840> I<00:02:52.080> assume<00:02:52.680> that 00:02:52.729 --> 00:02:52.739 align:start position:0% rest of the panel I I I assume that 00:02:52.739 --> 00:02:53.630 align:start position:0% rest of the panel I I I assume that we're<00:02:52.860> not<00:02:52.980> going<00:02:53.099> to<00:02:53.160> get<00:02:53.220> through<00:02:53.400> all<00:02:53.519> the 00:02:53.630 --> 00:02:53.640 align:start position:0% we're not going to get through all the 00:02:53.640 --> 00:02:54.830 align:start position:0% we're not going to get through all the questions<00:02:53.760> we're<00:02:54.120> going<00:02:54.239> to<00:02:54.300> go<00:02:54.420> off<00:02:54.599> down 00:02:54.830 --> 00:02:54.840 align:start position:0% questions we're going to go off down 00:02:54.840 --> 00:02:56.089 align:start position:0% questions we're going to go off down various<00:02:55.200> little<00:02:55.379> rabbit<00:02:55.680> holes<00:02:55.920> I'm<00:02:56.040> gonna 00:02:56.089 --> 00:02:56.099 align:start position:0% various little rabbit holes I'm gonna 00:02:56.099 --> 00:02:57.949 align:start position:0% various little rabbit holes I'm gonna have<00:02:56.280> some<00:02:56.459> fun 00:02:57.949 --> 00:02:57.959 align:start position:0% have some fun 00:02:57.959 --> 00:03:00.650 align:start position:0% have some fun um<00:02:58.080> so<00:02:58.440> let's<00:02:58.800> let's<00:02:59.099> kick<00:02:59.519> off<00:02:59.640> with 00:03:00.650 --> 00:03:00.660 align:start position:0% um so let's let's kick off with 00:03:00.660 --> 00:03:03.350 align:start position:0% um so let's let's kick off with um<00:03:00.720> you<00:03:01.319> know<00:03:01.440> to<00:03:01.620> start<00:03:01.980> with<00:03:02.160> you<00:03:02.459> know<00:03:02.580> why 00:03:03.350 --> 00:03:03.360 align:start position:0% um you know to start with you know why 00:03:03.360 --> 00:03:05.809 align:start position:0% um you know to start with you know why should<00:03:03.720> we<00:03:03.900> care<00:03:04.260> about<00:03:04.620> governance<00:03:05.400> and<00:03:05.640> and 00:03:05.809 --> 00:03:05.819 align:start position:0% should we care about governance and and 00:03:05.819 --> 00:03:08.030 align:start position:0% should we care about governance and and what<00:03:06.120> even<00:03:06.300> is<00:03:06.599> this<00:03:06.840> this<00:03:07.140> crazy<00:03:07.440> governance 00:03:08.030 --> 00:03:08.040 align:start position:0% what even is this this crazy governance 00:03:08.040 --> 00:03:10.430 align:start position:0% what even is this this crazy governance thing<00:03:08.340> and<00:03:09.120> and<00:03:09.239> Ross<00:03:09.660> you've<00:03:09.900> you've<00:03:10.140> kind<00:03:10.319> of 00:03:10.430 --> 00:03:10.440 align:start position:0% thing and and Ross you've you've kind of 00:03:10.440 --> 00:03:11.869 align:start position:0% thing and and Ross you've you've kind of literally<00:03:10.800> written<00:03:11.159> the<00:03:11.280> book<00:03:11.400> on<00:03:11.580> this<00:03:11.700> so 00:03:11.869 --> 00:03:11.879 align:start position:0% literally written the book on this so 00:03:11.879 --> 00:03:13.970 align:start position:0% literally written the book on this so why<00:03:12.060> don't<00:03:12.239> you<00:03:12.420> why<00:03:12.720> do<00:03:12.900> you<00:03:13.019> kick<00:03:13.260> off 00:03:13.970 --> 00:03:13.980 align:start position:0% why don't you why do you kick off 00:03:13.980 --> 00:03:16.250 align:start position:0% why don't you why do you kick off yes<00:03:14.760> sure 00:03:16.250 --> 00:03:16.260 align:start position:0% yes sure 00:03:16.260 --> 00:03:18.770 align:start position:0% yes sure um<00:03:16.739> it's<00:03:17.819> it's<00:03:17.879> such<00:03:18.180> a<00:03:18.360> good<00:03:18.480> question 00:03:18.770 --> 00:03:18.780 align:start position:0% um it's it's such a good question 00:03:18.780 --> 00:03:20.149 align:start position:0% um it's it's such a good question actually<00:03:19.140> because 00:03:20.149 --> 00:03:20.159 align:start position:0% actually because 00:03:20.159 --> 00:03:20.770 align:start position:0% actually because um 00:03:20.770 --> 00:03:20.780 align:start position:0% um 00:03:20.780 --> 00:03:22.729 align:start position:0% um interestingly<00:03:21.780> if<00:03:21.959> you<00:03:22.140> had<00:03:22.260> a<00:03:22.440> group<00:03:22.560> of 00:03:22.729 --> 00:03:22.739 align:start position:0% interestingly if you had a group of 00:03:22.739 --> 00:03:24.290 align:start position:0% interestingly if you had a group of people<00:03:22.920> in<00:03:23.159> a<00:03:23.280> room<00:03:23.400> which<00:03:23.700> we<00:03:23.879> more<00:03:24.120> or<00:03:24.239> less 00:03:24.290 --> 00:03:24.300 align:start position:0% people in a room which we more or less 00:03:24.300 --> 00:03:26.509 align:start position:0% people in a room which we more or less do<00:03:24.659> and<00:03:25.080> ask<00:03:25.260> them<00:03:25.500> all<00:03:25.680> to<00:03:25.860> describe<00:03:26.280> what 00:03:26.509 --> 00:03:26.519 align:start position:0% do and ask them all to describe what 00:03:26.519 --> 00:03:28.970 align:start position:0% do and ask them all to describe what project<00:03:26.760> management<00:03:27.180> was<00:03:27.659> you'd<00:03:28.620> basically 00:03:28.970 --> 00:03:28.980 align:start position:0% project management was you'd basically 00:03:28.980 --> 00:03:31.970 align:start position:0% project management was you'd basically get<00:03:29.400> the<00:03:29.700> same<00:03:29.940> answer<00:03:30.300> from<00:03:31.200> most<00:03:31.680> people 00:03:31.970 --> 00:03:31.980 align:start position:0% get the same answer from most people 00:03:31.980 --> 00:03:33.710 align:start position:0% get the same answer from most people everyone<00:03:32.580> knows<00:03:33.060> what<00:03:33.180> project<00:03:33.360> management 00:03:33.710 --> 00:03:33.720 align:start position:0% everyone knows what project management 00:03:33.720 --> 00:03:35.930 align:start position:0% everyone knows what project management is<00:03:34.140> but<00:03:34.620> if<00:03:34.800> you<00:03:34.920> ask<00:03:35.159> them<00:03:35.340> about<00:03:35.519> project 00:03:35.930 --> 00:03:35.940 align:start position:0% is but if you ask them about project 00:03:35.940 --> 00:03:38.270 align:start position:0% is but if you ask them about project governance<00:03:36.599> that's<00:03:37.319> one<00:03:37.500> of<00:03:37.620> the<00:03:37.739> issues<00:03:38.040> we 00:03:38.270 --> 00:03:38.280 align:start position:0% governance that's one of the issues we 00:03:38.280 --> 00:03:40.070 align:start position:0% governance that's one of the issues we Face<00:03:38.519> everyone<00:03:38.940> comes<00:03:39.420> up<00:03:39.540> with<00:03:39.720> a<00:03:39.840> different 00:03:40.070 --> 00:03:40.080 align:start position:0% Face everyone comes up with a different 00:03:40.080 --> 00:03:42.589 align:start position:0% Face everyone comes up with a different view<00:03:40.319> of<00:03:40.560> what<00:03:40.799> it<00:03:40.980> actually<00:03:41.159> looks<00:03:41.580> like 00:03:42.589 --> 00:03:42.599 align:start position:0% view of what it actually looks like 00:03:42.599 --> 00:03:44.570 align:start position:0% view of what it actually looks like so<00:03:43.140> when<00:03:43.319> I<00:03:43.500> first<00:03:43.680> started<00:03:43.980> working<00:03:44.159> in<00:03:44.459> this 00:03:44.570 --> 00:03:44.580 align:start position:0% so when I first started working in this 00:03:44.580 --> 00:03:47.809 align:start position:0% so when I first started working in this area<00:03:44.760> which<00:03:45.180> was<00:03:45.540> well<00:03:46.440> at<00:03:47.040> least<00:03:47.159> 15<00:03:47.459> years 00:03:47.809 --> 00:03:47.819 align:start position:0% area which was well at least 15 years 00:03:47.819 --> 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is<00:03:57.780> that<00:03:58.019> project<00:03:58.379> governance<00:03:59.099> or<00:03:59.700> P3 00:04:00.589 --> 00:04:00.599 align:start position:0% um is that project governance or P3 00:04:00.599 --> 00:04:04.070 align:start position:0% um is that project governance or P3 governance<00:04:01.340> is<00:04:02.340> about 00:04:04.070 --> 00:04:04.080 align:start position:0% governance is about 00:04:04.080 --> 00:04:06.830 align:start position:0% governance is about um the<00:04:04.799> framework<00:04:05.220> that<00:04:05.580> enables<00:04:06.120> efficient 00:04:06.830 --> 00:04:06.840 align:start position:0% um the framework that enables efficient 00:04:06.840 --> 00:04:09.589 align:start position:0% um the framework that enables efficient and<00:04:07.260> effective<00:04:07.879> decision<00:04:08.879> making<00:04:09.120> on 00:04:09.589 --> 00:04:09.599 align:start position:0% and effective decision making on 00:04:09.599 --> 00:04:12.830 align:start position:0% and effective decision making on projects<00:04:10.140> programs<00:04:10.680> and<00:04:10.920> portfolios<00:04:11.840> and 00:04:12.830 --> 00:04:12.840 align:start position:0% projects programs and portfolios and 00:04:12.840 --> 00:04:14.990 align:start position:0% projects programs and portfolios and when<00:04:13.019> I<00:04:13.200> say<00:04:13.319> A<00:04:13.560> framework 00:04:14.990 --> 00:04:15.000 align:start position:0% when I say A framework 00:04:15.000 --> 00:04:18.289 align:start position:0% when I say A framework um<00:04:15.560> it's<00:04:16.560> the<00:04:17.160> the<00:04:17.340> framework's<00:04:18.000> basically 00:04:18.289 --> 00:04:18.299 align:start position:0% um it's the the framework's basically 00:04:18.299 --> 00:04:20.930 align:start position:0% um it's the the framework's basically got<00:04:18.540> three<00:04:18.840> components<00:04:19.560> the<00:04:20.280> first<00:04:20.459> component 00:04:20.930 --> 00:04:20.940 align:start position:0% got three components the first component 00:04:20.940 --> 00:04:22.610 align:start position:0% got three components the first component is<00:04:21.180> the<00:04:21.359> structure<00:04:21.780> that<00:04:21.959> you<00:04:22.079> put<00:04:22.260> in<00:04:22.440> place 00:04:22.610 --> 00:04:22.620 align:start position:0% is the structure that you put in place 00:04:22.620 --> 00:04:24.590 align:start position:0% is the structure that you put in place the<00:04:22.979> Committees<00:04:23.460> and<00:04:23.699> so<00:04:23.880> forth<00:04:24.240> how<00:04:24.479> they 00:04:24.590 --> 00:04:24.600 align:start position:0% the Committees and so forth how they 00:04:24.600 --> 00:04:26.270 align:start position:0% the Committees and so forth how they relate<00:04:24.960> to<00:04:25.080> one<00:04:25.259> another<00:04:25.380> what<00:04:25.740> their<00:04:25.979> terms 00:04:26.270 --> 00:04:26.280 align:start position:0% relate to one another what their terms 00:04:26.280 --> 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and<00:04:36.120> importantly<00:04:36.600> how 00:04:36.950 --> 00:04:36.960 align:start position:0% accountabilities are and importantly how 00:04:36.960 --> 00:04:38.450 align:start position:0% accountabilities are and importantly how you<00:04:37.139> choose<00:04:37.380> and<00:04:37.680> how<00:04:37.919> you<00:04:37.979> get<00:04:38.100> the<00:04:38.280> right 00:04:38.450 --> 00:04:38.460 align:start position:0% you choose and how you get the right 00:04:38.460 --> 00:04:41.030 align:start position:0% you choose and how you get the right people<00:04:38.699> in<00:04:39.000> the<00:04:39.120> right<00:04:39.300> positions<00:04:39.960> and<00:04:40.860> the 00:04:41.030 --> 00:04:41.040 align:start position:0% people in the right positions and the 00:04:41.040 --> 00:04:42.170 align:start position:0% people in the right positions and the third<00:04:41.160> component<00:04:41.699> of<00:04:41.820> course<00:04:42.000> is 00:04:42.170 --> 00:04:42.180 align:start position:0% third component of course is 00:04:42.180 --> 00:04:44.749 align:start position:0% third component of course is documentation<00:04:42.900> because<00:04:43.620> if<00:04:43.919> you<00:04:44.100> put<00:04:44.340> rubbish 00:04:44.749 --> 00:04:44.759 align:start position:0% documentation because if you put rubbish 00:04:44.759 --> 00:04:46.730 align:start position:0% documentation because if you put rubbish in<00:04:44.940> you<00:04:45.300> get<00:04:45.419> rubbish<00:04:45.840> out<00:04:46.020> so<00:04:46.259> what's<00:04:46.500> the 00:04:46.730 --> 00:04:46.740 align:start position:0% in you get rubbish out so what's the 00:04:46.740 --> 00:04:48.830 align:start position:0% in you get rubbish out so what's the documentation<00:04:47.280> they<00:04:47.699> need<00:04:47.940> to<00:04:48.419> be<00:04:48.540> able<00:04:48.720> to 00:04:48.830 --> 00:04:48.840 align:start position:0% documentation they need to be able to 00:04:48.840 --> 00:04:50.749 align:start position:0% documentation they need to be able to make<00:04:49.080> the<00:04:49.320> right<00:04:49.500> decisions<00:04:50.040> in<00:04:50.580> that 00:04:50.749 --> 00:04:50.759 align:start position:0% make the right decisions in that 00:04:50.759 --> 00:04:52.850 align:start position:0% make the right decisions in that framework<00:04:51.180> so<00:04:51.840> that's<00:04:52.020> how<00:04:52.199> I<00:04:52.380> look<00:04:52.500> at<00:04:52.680> it 00:04:52.850 --> 00:04:52.860 align:start position:0% framework so that's how I look at it 00:04:52.860 --> 00:04:55.189 align:start position:0% framework so that's how I look at it it's<00:04:53.220> just<00:04:53.520> the<00:04:53.940> framework<00:04:54.360> for<00:04:54.660> Effective 00:04:55.189 --> 00:04:55.199 align:start position:0% it's just the framework for Effective 00:04:55.199 --> 00:04:57.350 align:start position:0% it's just the framework for Effective decision<00:04:55.500> making 00:04:57.350 --> 00:04:57.360 align:start position:0% decision making 00:04:57.360 --> 00:04:59.990 align:start position:0% decision making and<00:04:57.960> Amanda<00:04:58.440> why<00:04:58.860> why<00:04:59.100> does<00:04:59.340> that<00:04:59.460> even<00:04:59.639> matter 00:04:59.990 --> 00:05:00.000 align:start position:0% and Amanda why why does that even matter 00:05:00.000 --> 00:05:02.570 align:start position:0% and Amanda why why does that even matter right<00:05:00.600> I<00:05:00.840> mean<00:05:00.960> it<00:05:01.080> all<00:05:01.320> sounds<00:05:01.560> no<00:05:01.979> offense 00:05:02.570 --> 00:05:02.580 align:start position:0% right I mean it all sounds no offense 00:05:02.580 --> 00:05:05.150 align:start position:0% right I mean it all sounds no offense Ross<00:05:03.360> but<00:05:03.780> it<00:05:03.900> all<00:05:04.020> sounds<00:05:04.199> a<00:05:04.500> little<00:05:04.560> bit<00:05:04.740> dry 00:05:05.150 --> 00:05:05.160 align:start position:0% Ross but it all sounds a little bit dry 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align:start position:0% o'clock at night here yeah I'm not even gonna<00:05:12.900> argue<00:05:13.320> he's<00:05:13.620> I<00:05:14.040> complete<00:05:14.580> agreeance 00:05:15.530 --> 00:05:15.540 align:start position:0% gonna argue he's I complete agreeance 00:05:15.540 --> 00:05:19.550 align:start position:0% gonna argue he's I complete agreeance um<00:05:15.660> I<00:05:16.320> I<00:05:16.500> often<00:05:16.919> see<00:05:17.240> uh<00:05:18.240> one<00:05:18.419> thing<00:05:18.540> I<00:05:18.720> I<00:05:18.900> just 00:05:19.550 --> 00:05:19.560 align:start position:0% um I I often see uh one thing I I just 00:05:19.560 --> 00:05:21.890 align:start position:0% um I I often see uh one thing I I just dislike<00:05:20.040> a<00:05:20.220> lot<00:05:20.280> is<00:05:20.639> and<00:05:21.000> I'll<00:05:21.180> get<00:05:21.360> to<00:05:21.540> the<00:05:21.720> the 00:05:21.890 --> 00:05:21.900 align:start position:0% dislike a lot is and I'll get to the the 00:05:21.900 --> 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I<00:05:29.160> I<00:05:29.220> jump<00:05:29.520> up<00:05:29.699> and<00:05:29.880> down<00:05:30.060> uh<00:05:30.600> it<00:05:30.720> is<00:05:30.900> decision 00:05:31.189 --> 00:05:31.199 align:start position:0% I I jump up and down uh it is decision 00:05:31.199 --> 00:05:32.870 align:start position:0% I I jump up and down uh it is decision making<00:05:31.440> it<00:05:31.919> is<00:05:32.039> how<00:05:32.220> you<00:05:32.340> structure<00:05:32.759> your 00:05:32.870 --> 00:05:32.880 align:start position:0% making it is how you structure your 00:05:32.880 --> 00:05:34.850 align:start position:0% making it is how you structure your decision<00:05:33.180> making<00:05:33.479> the<00:05:34.199> strength<00:05:34.500> of<00:05:34.620> that 00:05:34.850 --> 00:05:34.860 align:start position:0% decision making the strength of that 00:05:34.860 --> 00:05:36.350 align:start position:0% decision making the strength of that decision<00:05:35.100> making<00:05:35.280> you<00:05:35.520> simply<00:05:35.820> just<00:05:36.060> say<00:05:36.120> to 00:05:36.350 --> 00:05:36.360 align:start position:0% decision making you simply just say to 00:05:36.360 --> 00:05:39.650 align:start position:0% decision making you simply just say to Ash<00:05:36.600> uh<00:05:37.440> in<00:05:37.620> the<00:05:37.740> chat<00:05:38.039> uh<00:05:38.699> who<00:05:38.820> he<00:05:39.060> he's<00:05:39.539> he's 00:05:39.650 --> 00:05:39.660 align:start position:0% Ash uh in the chat uh who he he's he's 00:05:39.660 --> 00:05:42.170 align:start position:0% Ash uh in the chat uh who he he's he's just<00:05:40.320> uh<00:05:40.620> I<00:05:40.860> love<00:05:40.979> it<00:05:41.160> Ash<00:05:41.400> thank<00:05:41.820> you<00:05:41.940> he's 00:05:42.170 --> 00:05:42.180 align:start position:0% just uh I love it Ash thank you he's 00:05:42.180 --> 00:05:44.629 align:start position:0% just uh I love it Ash thank you he's saying<00:05:42.780> it's<00:05:42.960> one<00:05:43.199> fact<00:05:43.440> of<00:05:43.680> what<00:05:43.919> about<00:05:44.580> um 00:05:44.629 --> 00:05:44.639 align:start position:0% saying it's one fact of what about um 00:05:44.639 --> 00:05:45.890 align:start position:0% saying it's one fact of what about um planning<00:05:45.060> well<00:05:45.240> how<00:05:45.419> do<00:05:45.539> you<00:05:45.600> make<00:05:45.720> the 00:05:45.890 --> 00:05:45.900 align:start position:0% planning well how do you make the 00:05:45.900 --> 00:05:48.110 align:start position:0% planning well how do you make the decisions<00:05:46.199> in<00:05:46.500> planning<00:05:46.860> governance<00:05:47.820> is<00:05:47.940> how 00:05:48.110 --> 00:05:48.120 align:start position:0% decisions in planning governance is how 00:05:48.120 --> 00:05:50.150 align:start position:0% decisions in planning governance is how you<00:05:48.180> make<00:05:48.360> those<00:05:48.600> decisions 00:05:50.150 --> 00:05:50.160 align:start position:0% you make those decisions 00:05:50.160 --> 00:05:52.730 align:start position:0% you make those decisions um anyone<00:05:50.820> who<00:05:51.240> who<00:05:51.479> knows<00:05:51.960> me<00:05:52.080> sort<00:05:52.440> of<00:05:52.620> in 00:05:52.730 --> 00:05:52.740 align:start position:0% um anyone who who knows me sort of in 00:05:52.740 --> 00:05:54.710 align:start position:0% um anyone who who knows me sort of in the<00:05:52.919> ANZ<00:05:53.280> area 00:05:54.710 --> 00:05:54.720 align:start position:0% the ANZ area 00:05:54.720 --> 00:05:58.850 align:start position:0% the ANZ area sorry<00:05:55.380> I'm<00:05:55.740> I'm<00:05:56.100> a<00:05:56.520> program<00:05:56.759> recovery<00:05:57.720> person 00:05:58.850 --> 00:05:58.860 align:start position:0% sorry I'm I'm a program recovery person 00:05:58.860 --> 00:06:01.189 align:start position:0% sorry I'm I'm a program recovery person um<00:05:58.979> at<00:05:59.220> the<00:05:59.580> heartbeat<00:06:00.120> so<00:06:00.360> I<00:06:00.600> come<00:06:00.960> in<00:06:01.080> and 00:06:01.189 --> 00:06:01.199 align:start position:0% um at the heartbeat so I come in and 00:06:01.199 --> 00:06:03.890 align:start position:0% um at the heartbeat so I come in and recover<00:06:01.560> people's<00:06:02.460> disasters 00:06:03.890 --> 00:06:03.900 align:start position:0% recover people's disasters 00:06:03.900 --> 00:06:05.409 align:start position:0% recover people's disasters um<00:06:03.960> from<00:06:04.199> project<00:06:04.380> management<00:06:04.680> perspective 00:06:05.409 --> 00:06:05.419 align:start position:0% um from project management perspective 00:06:05.419 --> 00:06:08.930 align:start position:0% um from project management perspective and<00:06:06.419> the<00:06:06.720> way<00:06:06.780> you<00:06:06.960> always<00:06:07.139> recover<00:06:07.560> is<00:06:08.220> uh 00:06:08.930 --> 00:06:08.940 align:start position:0% and the way you always recover is uh 00:06:08.940 --> 00:06:11.469 align:start position:0% and the way you always recover is uh leadership<00:06:09.539> first<00:06:10.340> governance 00:06:11.469 --> 00:06:11.479 align:start position:0% leadership first governance 00:06:11.479 --> 00:06:14.270 align:start position:0% leadership first governance Communications<00:06:12.479> including<00:06:13.080> reporting 00:06:14.270 --> 00:06:14.280 align:start position:0% Communications including reporting 00:06:14.280 --> 00:06:16.670 align:start position:0% Communications including reporting and<00:06:14.820> after<00:06:15.000> that<00:06:15.240> it's<00:06:15.419> tools<00:06:15.900> and<00:06:16.440> this<00:06:16.560> is 00:06:16.670 --> 00:06:16.680 align:start position:0% and after that it's tools and this is 00:06:16.680 --> 00:06:18.950 align:start position:0% and after that it's tools and this is how<00:06:16.800> I'm<00:06:16.919> getting<00:06:17.039> to<00:06:17.280> why<00:06:17.520> it's<00:06:17.699> so<00:06:17.880> important 00:06:18.950 --> 00:06:18.960 align:start position:0% how I'm getting to why it's so important 00:06:18.960 --> 00:06:20.870 align:start position:0% how I'm getting to why it's so important um<00:06:19.020> most<00:06:19.560> people<00:06:19.740> come<00:06:19.979> in<00:06:20.100> and<00:06:20.220> look<00:06:20.400> at<00:06:20.520> tools 00:06:20.870 --> 00:06:20.880 align:start position:0% um most people come in and look at tools 00:06:20.880 --> 00:06:23.029 align:start position:0% um most people come in and look at tools they<00:06:21.120> think<00:06:21.240> they<00:06:21.479> can<00:06:21.660> they<00:06:22.139> can<00:06:22.319> fix<00:06:22.620> this 00:06:23.029 --> 00:06:23.039 align:start position:0% they think they can they can fix this 00:06:23.039 --> 00:06:26.809 align:start position:0% they think they can they can fix this this<00:06:23.340> this<00:06:23.460> one<00:06:24.240> the<00:06:24.660> the<00:06:24.780> schedules<00:06:25.259> the<00:06:25.560> logs 00:06:26.809 --> 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um<00:06:33.479> the<00:06:33.780> way<00:06:33.900> we<00:06:34.259> which<00:06:34.620> we<00:06:35.160> engage<00:06:35.539> uh<00:06:36.539> and<00:06:36.780> and 00:06:36.890 --> 00:06:36.900 align:start position:0% um the way we which we engage uh and and 00:06:36.900 --> 00:06:39.050 align:start position:0% um the way we which we engage uh and and they<00:06:37.139> try<00:06:37.259> to<00:06:37.380> push<00:06:37.500> it<00:06:37.680> up<00:06:37.800> bottom<00:06:38.220> up<00:06:38.340> and 00:06:39.050 --> 00:06:39.060 align:start position:0% they try to push it up bottom up and 00:06:39.060 --> 00:06:42.290 align:start position:0% they try to push it up bottom up and that's<00:06:39.479> just<00:06:39.720> not<00:06:39.960> true<00:06:40.280> uh<00:06:41.280> logic<00:06:41.759> is<00:06:41.940> already 00:06:42.290 --> 00:06:42.300 align:start position:0% that's just not true uh logic is already 00:06:42.300 --> 00:06:44.570 align:start position:0% that's just not true uh logic is already saying<00:06:42.900> that<00:06:43.440> if<00:06:43.740> if<00:06:43.919> you're<00:06:44.160> trying<00:06:44.400> to 00:06:44.570 --> 00:06:44.580 align:start position:0% saying that if if you're trying to 00:06:44.580 --> 00:06:47.330 align:start position:0% saying that if if you're trying to leverage<00:06:45.000> tools<00:06:45.660> yet<00:06:46.440> your<00:06:47.039> information 00:06:47.330 --> 00:06:47.340 align:start position:0% leverage tools yet your information 00:06:47.340 --> 00:06:49.370 align:start position:0% leverage tools yet your information that's<00:06:48.000> feeding<00:06:48.419> those<00:06:48.600> tools<00:06:48.960> and<00:06:49.259> the 00:06:49.370 --> 00:06:49.380 align:start position:0% that's feeding those tools and the 00:06:49.380 --> 00:06:50.809 align:start position:0% that's feeding those tools and the decisions<00:06:49.680> feeding<00:06:50.100> the<00:06:50.280> information<00:06:50.460> that's 00:06:50.809 --> 00:06:50.819 align:start position:0% decisions feeding the information that's 00:06:50.819 --> 00:06:52.850 align:start position:0% decisions feeding the information that's feeding<00:06:51.180> those<00:06:51.300> tools<00:06:51.660> down<00:06:51.900> this<00:06:52.080> side<00:06:52.259> is 00:06:52.850 --> 00:06:52.860 align:start position:0% feeding those tools down this side is 00:06:52.860 --> 00:06:54.590 align:start position:0% feeding those tools down this side is wrong<00:06:53.280> if<00:06:53.699> you<00:06:53.759> try<00:06:53.880> to<00:06:54.000> push<00:06:54.120> it<00:06:54.300> from<00:06:54.479> the 00:06:54.590 --> 00:06:54.600 align:start position:0% wrong if you try to push it from the 00:06:54.600 --> 00:06:56.809 align:start position:0% wrong if you try to push it from the bottom<00:06:54.900> up<00:06:55.080> and<00:06:55.620> you<00:06:55.740> go<00:06:55.919> tools<00:06:56.400> to 00:06:56.809 --> 00:06:56.819 align:start position:0% bottom up and you go tools to 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data<00:07:06.419> for<00:07:06.600> dirty<00:07:06.960> decisions<00:07:07.319> and<00:07:08.039> then<00:07:08.160> it 00:07:08.330 --> 00:07:08.340 align:start position:0% data for dirty decisions and then it 00:07:08.340 --> 00:07:11.450 align:start position:0% data for dirty decisions and then it becomes<00:07:08.699> circular<00:07:09.120> so<00:07:10.080> and<00:07:10.800> then<00:07:10.979> we'll<00:07:11.220> push 00:07:11.450 --> 00:07:11.460 align:start position:0% becomes circular so and then we'll push 00:07:11.460 --> 00:07:13.969 align:start position:0% becomes circular so and then we'll push up<00:07:11.639> and<00:07:11.880> if<00:07:12.120> you<00:07:12.300> have<00:07:12.479> and<00:07:12.960> look<00:07:13.440> we<00:07:13.860> can't 00:07:13.969 --> 00:07:13.979 align:start position:0% up and if you have and look we can't 00:07:13.979 --> 00:07:16.070 align:start position:0% up and if you have and look we can't really<00:07:14.220> really<00:07:14.759> changing<00:07:15.539> your<00:07:15.720> leadership 00:07:16.070 --> 00:07:16.080 align:start position:0% really really changing your leadership 00:07:16.080 --> 00:07:18.590 align:start position:0% really really changing your leadership can<00:07:16.620> be<00:07:16.860> difficult<00:07:17.160> particularly<00:07:18.000> if<00:07:18.479> you're 00:07:18.590 --> 00:07:18.600 align:start position:0% can be difficult particularly if you're 00:07:18.600 --> 00:07:20.210 align:start position:0% can be difficult particularly if you're in<00:07:18.780> a<00:07:19.020> perspective<00:07:19.319> in<00:07:19.620> a<00:07:19.680> position<00:07:19.860> of 00:07:20.210 --> 00:07:20.220 align:start position:0% in a perspective in a position of 00:07:20.220 --> 00:07:23.270 align:start position:0% in a perspective in a position of recovery<00:07:20.639> because<00:07:20.940> sometimes<00:07:21.560> I<00:07:22.560> I'll<00:07:22.860> call 00:07:23.270 --> 00:07:23.280 align:start position:0% recovery because sometimes I I'll call 00:07:23.280 --> 00:07:25.070 align:start position:0% recovery because sometimes I I'll call it<00:07:23.460> sometimes<00:07:23.819> that<00:07:24.060> people<00:07:24.360> are<00:07:24.780> in<00:07:24.900> the 00:07:25.070 --> 00:07:25.080 align:start position:0% it sometimes that people are in the 00:07:25.080 --> 00:07:27.950 align:start position:0% it sometimes that people are in the wrong<00:07:25.199> place<00:07:25.500> and<00:07:26.400> the<00:07:26.580> leadership 00:07:27.950 --> 00:07:27.960 align:start position:0% wrong place and the leadership 00:07:27.960 --> 00:07:29.930 align:start position:0% wrong place and the leadership um<00:07:28.020> I<00:07:28.740> was<00:07:28.800> going<00:07:28.919> to<00:07:29.039> go<00:07:29.160> back<00:07:29.280> to<00:07:29.460> our<00:07:29.639> great 00:07:29.930 --> 00:07:29.940 align:start position:0% um I was going to go back to our great 00:07:29.940 --> 00:07:32.689 align:start position:0% um I was going to go back to our great topic<00:07:30.720> of<00:07:31.020> choice<00:07:31.259> on<00:07:31.500> on<00:07:31.740> times<00:07:32.039> there<00:07:32.340> the 00:07:32.689 --> 00:07:32.699 align:start position:0% topic of choice on on times there the 00:07:32.699 --> 00:07:34.490 align:start position:0% topic of choice on on times there the Trump<00:07:33.060> analogy 00:07:34.490 --> 00:07:34.500 align:start position:0% Trump analogy 00:07:34.500 --> 00:07:36.290 align:start position:0% Trump analogy um<00:07:34.620> but<00:07:34.860> sometimes<00:07:35.280> people<00:07:35.580> are<00:07:35.819> just<00:07:36.000> in<00:07:36.180> the 00:07:36.290 --> 00:07:36.300 align:start position:0% um but sometimes people are just in the 00:07:36.300 --> 00:07:38.570 align:start position:0% um but sometimes people are just in the wrong<00:07:36.419> roles<00:07:36.780> and<00:07:37.560> sometimes<00:07:38.160> you<00:07:38.400> can't 00:07:38.570 --> 00:07:38.580 align:start position:0% wrong roles and sometimes you can't 00:07:38.580 --> 00:07:41.689 align:start position:0% wrong roles and sometimes you can't change<00:07:38.819> that<00:07:39.120> leadership<00:07:39.560> so<00:07:40.560> that<00:07:40.979> means<00:07:41.340> we 00:07:41.689 --> 00:07:41.699 align:start position:0% change that leadership so that means we 00:07:41.699 --> 00:07:43.550 align:start position:0% change that leadership so that means we come<00:07:41.880> back<00:07:42.060> down<00:07:42.240> to<00:07:42.419> governance<00:07:42.840> and<00:07:43.380> like 00:07:43.550 --> 00:07:43.560 align:start position:0% come back down to governance and like 00:07:43.560 --> 00:07:45.170 align:start position:0% come back down to governance and like Ross<00:07:43.919> said<00:07:44.039> putting<00:07:44.340> that<00:07:44.460> framework<00:07:44.880> around 00:07:45.170 --> 00:07:45.180 align:start position:0% Ross said putting that framework around 00:07:45.180 --> 00:07:46.969 align:start position:0% Ross said putting that framework around the<00:07:45.419> decision-making<00:07:45.960> process<00:07:46.440> to<00:07:46.680> give<00:07:46.800> the 00:07:46.969 --> 00:07:46.979 align:start position:0% the decision-making process to give the 00:07:46.979 --> 00:07:49.189 align:start position:0% the decision-making process to give the guard<00:07:47.160> rails<00:07:47.639> and<00:07:47.880> the<00:07:48.000> bumpers<00:07:48.360> by<00:07:48.720> which<00:07:48.960> to 00:07:49.189 --> 00:07:49.199 align:start position:0% guard rails and the bumpers by which to 00:07:49.199 --> 00:07:52.129 align:start position:0% guard rails and the bumpers by which to support<00:07:49.560> those<00:07:49.979> decisions<00:07:50.780> and<00:07:51.780> then<00:07:51.900> move 00:07:52.129 --> 00:07:52.139 align:start position:0% support those decisions and then move 00:07:52.139 --> 00:07:54.469 align:start position:0% support those decisions and then move from<00:07:52.380> there<00:07:52.620> but<00:07:53.220> you<00:07:53.580> certainly<00:07:53.880> that's<00:07:54.240> why 00:07:54.469 --> 00:07:54.479 align:start position:0% from there but you certainly that's why 00:07:54.479 --> 00:07:58.610 align:start position:0% from there but you certainly that's why it<00:07:54.660> comes<00:07:54.900> back<00:07:55.020> being<00:07:55.319> important 00:07:58.610 --> 00:07:58.620 align:start position:0% 00:07:58.620 --> 00:08:00.170 align:start position:0% yeah<00:07:59.280> and 00:08:00.170 --> 00:08:00.180 align:start position:0% yeah and 00:08:00.180 --> 00:08:02.689 align:start position:0% yeah and and and<00:08:00.300> so<00:08:01.199> one<00:08:01.440> of<00:08:01.560> the<00:08:01.680> things<00:08:01.860> that<00:08:02.280> that<00:08:02.460> I 00:08:02.689 --> 00:08:02.699 align:start position:0% and and so one of the things that that I 00:08:02.699 --> 00:08:04.309 align:start position:0% and and so one of the things that that I find<00:08:02.819> really<00:08:03.060> interesting<00:08:03.300> is<00:08:03.479> if<00:08:03.660> you<00:08:04.080> look 00:08:04.309 --> 00:08:04.319 align:start position:0% find really interesting is if you look 00:08:04.319 --> 00:08:05.330 align:start position:0% find really interesting is if you look at 00:08:05.330 --> 00:08:05.340 align:start position:0% at 00:08:05.340 --> 00:08:09.050 align:start position:0% at um<00:08:05.400> so<00:08:05.819> I<00:08:06.000> I<00:08:06.240> so<00:08:06.539> if<00:08:07.099> anybody's<00:08:08.099> here<00:08:08.220> in<00:08:08.639> the<00:08:08.759> UK 00:08:09.050 --> 00:08:09.060 align:start position:0% um so I I so if anybody's here in the UK 00:08:09.060 --> 00:08:11.870 align:start position:0% um so I I so if anybody's here in the UK on<00:08:09.840> on<00:08:10.080> in<00:08:10.319> the<00:08:10.440> UK 00:08:11.870 --> 00:08:11.880 align:start position:0% on on in the UK 00:08:11.880 --> 00:08:13.370 align:start position:0% on on in the UK um<00:08:12.060> tomorrow's<00:08:12.539> project<00:08:12.780> challenge<00:08:13.139> in 00:08:13.370 --> 00:08:13.380 align:start position:0% um tomorrow's project challenge in 00:08:13.380 --> 00:08:15.950 align:start position:0% um tomorrow's project challenge in London<00:08:13.740> the<00:08:14.280> the<00:08:14.460> conference<00:08:15.120> in<00:08:15.240> London<00:08:15.599> uh 00:08:15.950 --> 00:08:15.960 align:start position:0% London the the conference in London uh 00:08:15.960 --> 00:08:17.330 align:start position:0% London the the conference in London uh Ross<00:08:16.319> are<00:08:16.380> you<00:08:16.500> going<00:08:16.560> to<00:08:16.680> be<00:08:16.740> there<00:08:16.860> am<00:08:17.160> I 00:08:17.330 --> 00:08:17.340 align:start position:0% Ross are you going to be there am I 00:08:17.340 --> 00:08:19.610 align:start position:0% Ross are you going to be there am I going<00:08:17.400> to<00:08:17.460> see<00:08:17.580> you<00:08:17.699> there<00:08:17.880> no<00:08:18.720> I'm<00:08:19.080> not<00:08:19.319> I'm 00:08:19.610 --> 00:08:19.620 align:start position:0% going to see you there no I'm not I'm 00:08:19.620 --> 00:08:21.469 align:start position:0% going to see you there no I'm not I'm I'm<00:08:19.860> getting<00:08:20.160> conferenced<00:08:20.879> out<00:08:21.060> at<00:08:21.300> the 00:08:21.469 --> 00:08:21.479 align:start position:0% I'm getting conferenced out at the 00:08:21.479 --> 00:08:22.490 align:start position:0% I'm getting conferenced out at the moment 00:08:22.490 --> 00:08:22.500 align:start position:0% moment 00:08:22.500 --> 00:08:26.110 align:start position:0% moment um 00:08:26.110 --> 00:08:26.120 align:start position:0% 00:08:26.120 --> 00:08:28.369 align:start position:0% it<00:08:27.120> is<00:08:27.300> yeah 00:08:28.369 --> 00:08:28.379 align:start position:0% it is yeah 00:08:28.379 --> 00:08:31.850 align:start position:0% it is yeah yeah<00:08:28.860> no<00:08:29.160> no<00:08:29.220> not<00:08:29.580> feeling<00:08:29.759> so<00:08:30.360> so<00:08:30.780> so<00:08:30.900> I'm<00:08:31.620> I'm 00:08:31.850 --> 00:08:31.860 align:start position:0% yeah no no not feeling so so so I'm I'm 00:08:31.860 --> 00:08:33.769 align:start position:0% yeah no no not feeling so so so I'm I'm talking<00:08:32.339> tomorrow<00:08:32.640> and<00:08:32.940> this<00:08:33.300> is<00:08:33.419> one<00:08:33.599> of<00:08:33.659> the 00:08:33.769 --> 00:08:33.779 align:start position:0% talking tomorrow and this is one of the 00:08:33.779 --> 00:08:35.029 align:start position:0% talking tomorrow and this is one of the slides<00:08:34.080> I'm<00:08:34.260> just<00:08:34.380> going<00:08:34.500> to<00:08:34.620> share<00:08:34.740> one<00:08:34.919> of 00:08:35.029 --> 00:08:35.039 align:start position:0% slides I'm just going to share one of 00:08:35.039 --> 00:08:36.350 align:start position:0% slides I'm just going to share one of the<00:08:35.159> slides<00:08:35.520> that 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align:start position:0% this is this is kind of a chat this is 00:08:44.760 --> 00:08:47.150 align:start position:0% this is this is kind of a chat this is PMI<00:08:45.360> also<00:08:46.200> the<00:08:46.320> pulse<00:08:46.680> of<00:08:46.800> the<00:08:46.920> profession 00:08:47.150 --> 00:08:47.160 align:start position:0% PMI also the pulse of the profession 00:08:47.160 --> 00:08:49.610 align:start position:0% PMI also the pulse of the profession every<00:08:47.459> year<00:08:47.760> and<00:08:48.600> everyone<00:08:48.839> has<00:08:49.140> a<00:08:49.260> version<00:08:49.380> of 00:08:49.610 --> 00:08:49.620 align:start position:0% every year and everyone has a version of 00:08:49.620 --> 00:08:52.490 align:start position:0% every year and everyone has a version of this<00:08:49.740> chart<00:08:49.980> right<00:08:50.640> yeah<00:08:51.360> well<00:08:51.720> and<00:08:51.959> the 00:08:52.490 --> 00:08:52.500 align:start position:0% this chart right yeah well and the 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because<00:09:00.240> at<00:09:00.420> the<00:09:00.540> end<00:09:00.600> of<00:09:00.660> the<00:09:00.720> day 00:09:00.829 --> 00:09:00.839 align:start position:0% result because at the end of the day 00:09:00.839 --> 00:09:02.210 align:start position:0% result because at the end of the day that's<00:09:01.080> that's<00:09:01.320> actually<00:09:01.560> what<00:09:01.920> matters 00:09:02.210 --> 00:09:02.220 align:start position:0% that's that's actually what matters 00:09:02.220 --> 00:09:03.710 align:start position:0% that's that's actually what matters that's<00:09:02.459> all<00:09:02.640> that<00:09:02.820> matters 00:09:03.710 --> 00:09:03.720 align:start position:0% that's all that matters 00:09:03.720 --> 00:09:06.290 align:start position:0% that's all that matters and<00:09:04.440> yeah<00:09:04.740> it's<00:09:05.040> it<00:09:05.339> sort<00:09:05.640> of<00:09:05.700> floats<00:09:06.180> around 00:09:06.290 --> 00:09:06.300 align:start position:0% and yeah it's it sort of floats around 00:09:06.300 --> 00:09:09.410 align:start position:0% and yeah it's it sort of floats around between<00:09:06.660> sort<00:09:07.019> of<00:09:07.140> 60<00:09:07.380> and<00:09:07.620> 70<00:09:07.940> and<00:09:08.940> it<00:09:09.060> hasn't 00:09:09.410 --> 00:09:09.420 align:start position:0% between sort of 60 and 70 and it hasn't 00:09:09.420 --> 00:09:11.090 align:start position:0% between sort of 60 and 70 and it hasn't really<00:09:09.600> moved 00:09:11.090 --> 00:09:11.100 align:start position:0% really moved 00:09:11.100 --> 00:09:13.610 align:start position:0% really moved right<00:09:11.580> and<00:09:11.940> and<00:09:12.120> this<00:09:12.720> is<00:09:12.839> this<00:09:13.200> is<00:09:13.320> why 00:09:13.610 --> 00:09:13.620 align:start position:0% right and and this is this is why 00:09:13.620 --> 00:09:16.130 align:start position:0% right and and this is this is why governance<00:09:14.399> matters<00:09:14.880> actually<00:09:15.240> because<00:09:15.540> if 00:09:16.130 --> 00:09:16.140 align:start position:0% governance matters actually because if 00:09:16.140 --> 00:09:17.570 align:start position:0% governance matters actually because if you<00:09:16.260> if<00:09:16.380> you<00:09:16.560> imagine<00:09:16.620> you<00:09:16.920> got<00:09:17.040> into<00:09:17.220> your<00:09:17.459> car 00:09:17.570 --> 00:09:17.580 align:start position:0% you if you imagine you got into your car 00:09:17.580 --> 00:09:19.970 align:start position:0% you if you imagine you got into your car in<00:09:17.760> the<00:09:17.880> morning<00:09:18.000> and<00:09:18.300> and<00:09:18.779> it<00:09:19.440> only<00:09:19.560> got<00:09:19.800> you 00:09:19.970 --> 00:09:19.980 align:start position:0% in the morning and and it only got you 00:09:19.980 --> 00:09:23.090 align:start position:0% in the morning and and it only got you to<00:09:20.160> work<00:09:20.399> 70<00:09:20.880> of<00:09:21.420> the<00:09:21.540> time<00:09:21.779> you<00:09:22.740> would<00:09:22.860> do 00:09:23.090 --> 00:09:23.100 align:start position:0% to work 70 of the time you would do 00:09:23.100 --> 00:09:25.130 align:start position:0% to work 70 of the time you would do something<00:09:23.279> about<00:09:23.519> that<00:09:23.760> 70<00:09:24.120> isn't<00:09:24.959> good 00:09:25.130 --> 00:09:25.140 align:start position:0% something about that 70 isn't good 00:09:25.140 --> 00:09:28.070 align:start position:0% something about that 70 isn't good enough<00:09:25.399> and<00:09:26.399> the<00:09:26.580> the<00:09:27.000> PMI<00:09:27.480> did<00:09:27.720> a<00:09:27.899> little<00:09:27.959> bit 00:09:28.070 --> 00:09:28.080 align:start position:0% enough and the the PMI did a little bit 00:09:28.080 --> 00:09:30.470 align:start position:0% enough and the the PMI did a little bit of<00:09:28.200> research<00:09:28.620> into<00:09:29.000> sort<00:09:30.000> of<00:09:30.060> the<00:09:30.240> top 00:09:30.470 --> 00:09:30.480 align:start position:0% of research into sort of the top 00:09:30.480 --> 00:09:31.730 align:start position:0% of research into sort of the top performing 00:09:31.730 --> 00:09:31.740 align:start position:0% performing 00:09:31.740 --> 00:09:36.470 align:start position:0% performing pmos<00:09:32.839> and<00:09:33.839> they<00:09:34.200> they<00:09:34.380> achieve<00:09:34.980> 90<00:09:35.399> right<00:09:36.240> so 00:09:36.470 --> 00:09:36.480 align:start position:0% pmos and they they achieve 90 right so 00:09:36.480 --> 00:09:38.930 align:start position:0% pmos and they they achieve 90 right so that<00:09:36.600> that's<00:09:36.839> about<00:09:37.019> it<00:09:37.640> 30-ish<00:09:38.640> percent 00:09:38.930 --> 00:09:38.940 align:start position:0% that that's about it 30-ish percent 00:09:38.940 --> 00:09:41.930 align:start position:0% that that's about it 30-ish percent Improvement<00:09:39.660> in<00:09:40.080> performance<00:09:40.500> right<00:09:41.339> and<00:09:41.760> the 00:09:41.930 --> 00:09:41.940 align:start position:0% Improvement in performance right and the 00:09:41.940 --> 00:09:44.329 align:start position:0% Improvement in performance right and the difference<00:09:42.180> between<00:09:42.839> the<00:09:43.740> best<00:09:43.860> and<00:09:44.040> the<00:09:44.220> rest 00:09:44.329 --> 00:09:44.339 align:start position:0% difference between the best and the rest 00:09:44.339 --> 00:09:47.810 align:start position:0% difference between the best and the rest is<00:09:45.300> is<00:09:45.540> that<00:09:45.779> the<00:09:46.019> best<00:09:46.260> do<00:09:46.920> they<00:09:47.399> do<00:09:47.580> project 00:09:47.810 --> 00:09:47.820 align:start position:0% is is that the best do they do project 00:09:47.820 --> 00:09:51.590 align:start position:0% is is that the best do they do project management<00:09:48.180> sure<00:09:48.959> but<00:09:49.800> they<00:09:50.040> also<00:09:50.339> focus<00:09:50.820> on 00:09:51.590 --> 00:09:51.600 align:start position:0% management sure but they also focus on 00:09:51.600 --> 00:09:54.410 align:start position:0% management sure but they also focus on all<00:09:52.080> of<00:09:52.200> that<00:09:52.380> portfolio<00:09:52.980> level<00:09:53.420> decision 00:09:54.410 --> 00:09:54.420 align:start position:0% all of that portfolio level decision 00:09:54.420 --> 00:09:57.590 align:start position:0% all of that portfolio level decision making<00:09:54.720> and<00:09:55.320> and<00:09:55.500> the<00:09:55.740> governance<00:09:56.160> layer<00:09:57.000> can 00:09:57.590 --> 00:09:57.600 align:start position:0% making and and the governance layer can 00:09:57.600 --> 00:09:59.389 align:start position:0% making and and the governance layer can I<00:09:57.779> I<00:09:58.019> think<00:09:58.260> Ash<00:09:58.500> and<00:09:58.740> I<00:09:58.920> are<00:09:58.980> going<00:09:59.100> to<00:09:59.220> become 00:09:59.389 --> 00:09:59.399 align:start position:0% I I think Ash and I are going to become 00:09:59.399 --> 00:10:00.650 align:start position:0% I I think Ash and I are going to become the<00:09:59.519> best<00:09:59.700> friends<00:09:59.880> because<00:10:00.180> you<00:10:00.360> can<00:10:00.480> if 00:10:00.650 --> 00:10:00.660 align:start position:0% the best friends because you can if 00:10:00.660 --> 00:10:02.690 align:start position:0% the best friends because you can if you're<00:10:00.779> watching<00:10:01.080> this<00:10:01.200> in<00:10:01.380> the<00:10:01.560> chat 00:10:02.690 --> 00:10:02.700 align:start position:0% you're watching this in the chat 00:10:02.700 --> 00:10:05.630 align:start position:0% you're watching this in the chat um<00:10:02.760> that's<00:10:03.060> your<00:10:03.300> Legend<00:10:04.040> uh<00:10:05.040> governing<00:10:05.519> body 00:10:05.630 --> 00:10:05.640 align:start position:0% um that's your Legend uh governing body 00:10:05.640 --> 00:10:07.670 align:start position:0% um that's your Legend uh governing body often<00:10:06.120> responding<00:10:06.600> late<00:10:06.720> ignoring<00:10:07.200> PM's 00:10:07.670 --> 00:10:07.680 align:start position:0% often responding late ignoring PM's 00:10:07.680 --> 00:10:09.710 align:start position:0% often responding late ignoring PM's options<00:10:07.920> to<00:10:08.100> fix<00:10:08.279> and<00:10:08.459> move<00:10:08.640> forward<00:10:08.820> so<00:10:09.180> this 00:10:09.710 --> 00:10:09.720 align:start position:0% options to fix and move forward so this 00:10:09.720 --> 00:10:11.630 align:start position:0% options to fix and move forward so this is<00:10:09.839> this<00:10:10.200> is<00:10:10.320> like<00:10:11.040> when<00:10:11.220> I<00:10:11.339> was<00:10:11.459> thinking 00:10:11.630 --> 00:10:11.640 align:start position:0% is this is like when I was thinking 00:10:11.640 --> 00:10:13.910 align:start position:0% is this is like when I was thinking about<00:10:11.820> this<00:10:12.120> topic<00:10:12.480> today 00:10:13.910 --> 00:10:13.920 align:start position:0% about this topic today 00:10:13.920 --> 00:10:17.150 align:start position:0% about this topic today um<00:10:14.339> it<00:10:15.060> really<00:10:15.240> yes<00:10:15.959> we<00:10:16.200> can<00:10:16.260> put<00:10:16.380> free<00:10:16.620> you're 00:10:17.150 --> 00:10:17.160 align:start position:0% um it really yes we can put free you're 00:10:17.160 --> 00:10:18.710 align:start position:0% um it really yes we can put free you're right<00:10:17.339> Ash<00:10:17.519> we<00:10:17.760> can<00:10:17.880> put<00:10:18.000> Frameworks<00:10:18.480> in<00:10:18.540> place 00:10:18.710 --> 00:10:18.720 align:start position:0% right Ash we can put Frameworks in place 00:10:18.720 --> 00:10:21.530 align:start position:0% right Ash we can put Frameworks in place we<00:10:19.019> can<00:10:19.140> put<00:10:19.260> processes<00:10:19.860> in<00:10:20.040> place<00:10:20.220> we<00:10:20.580> can<00:10:20.760> but 00:10:21.530 --> 00:10:21.540 align:start position:0% we can put processes in place we can but 00:10:21.540 --> 00:10:23.389 align:start position:0% we can put processes in place we can but we've<00:10:22.200> still<00:10:22.320> got<00:10:22.500> to<00:10:22.800> work<00:10:22.920> as<00:10:23.160> project 00:10:23.389 --> 00:10:23.399 align:start position:0% we've still got to work as project 00:10:23.399 --> 00:10:25.070 align:start position:0% we've still got to work as project managers<00:10:24.000> and<00:10:24.240> I<00:10:24.300> don't<00:10:24.420> think<00:10:24.540> we<00:10:24.720> talk<00:10:24.899> about 00:10:25.070 --> 00:10:25.080 align:start position:0% managers and I don't think we talk about 00:10:25.080 --> 00:10:28.250 align:start position:0% managers and I don't think we talk about it<00:10:25.320> enough<00:10:25.500> our<00:10:25.980> soft<00:10:26.220> management<00:10:26.519> skills 00:10:28.250 --> 00:10:28.260 align:start position:0% it enough our soft management skills 00:10:28.260 --> 00:10:30.530 align:start position:0% it enough our soft management skills um<00:10:28.380> the<00:10:28.800> because<00:10:29.279> we're<00:10:29.880> still<00:10:30.060> working<00:10:30.240> with 00:10:30.530 --> 00:10:30.540 align:start position:0% um the because we're still working with 00:10:30.540 --> 00:10:35.449 align:start position:0% um the because we're still working with humans<00:10:30.959> and<00:10:31.920> they<00:10:32.339> have<00:10:32.580> innate<00:10:33.000> uh<00:10:33.959> drivers 00:10:35.449 --> 00:10:35.459 align:start position:0% humans and they have innate uh drivers 00:10:35.459 --> 00:10:39.650 align:start position:0% humans and they have innate uh drivers um things<00:10:36.000> like<00:10:36.380> greed<00:10:37.380> power<00:10:38.120> influence<00:10:39.120> and 00:10:39.650 --> 00:10:39.660 align:start position:0% um things like greed power influence and 00:10:39.660 --> 00:10:43.610 align:start position:0% um things like greed power influence and these<00:10:40.019> things<00:10:40.220> are<00:10:41.220> aspects<00:10:42.000> that<00:10:42.720> you<00:10:43.380> can't 00:10:43.610 --> 00:10:43.620 align:start position:0% these things are aspects that you can't 00:10:43.620 --> 00:10:47.329 align:start position:0% these things are aspects that you can't mechanize<00:10:44.839> you<00:10:45.839> can't<00:10:46.019> process<00:10:46.500> at<00:10:46.920> your<00:10:47.040> way 00:10:47.329 --> 00:10:47.339 align:start position:0% mechanize you can't process at your way 00:10:47.339 --> 00:10:50.630 align:start position:0% mechanize you can't process at your way out<00:10:47.459> of<00:10:48.019> you<00:10:49.019> have<00:10:49.140> to<00:10:49.320> start<00:10:49.680> thinking<00:10:50.459> about 00:10:50.630 --> 00:10:50.640 align:start position:0% out of you have to start thinking about 00:10:50.640 --> 00:10:53.449 align:start position:0% out of you have to start thinking about the<00:10:50.940> politics<00:10:51.420> thinking<00:10:52.320> about<00:10:52.500> how<00:10:53.220> someone 00:10:53.449 --> 00:10:53.459 align:start position:0% the politics thinking about how someone 00:10:53.459 --> 00:10:55.910 align:start position:0% the politics thinking about how someone Works<00:10:53.940> how<00:10:54.300> someone<00:10:54.540> responds<00:10:55.200> what<00:10:55.680> their 00:10:55.910 --> 00:10:55.920 align:start position:0% Works how someone responds what their 00:10:55.920 --> 00:10:57.710 align:start position:0% Works how someone responds what their personal<00:10:56.100> drivers<00:10:56.700> are 00:10:57.710 --> 00:10:57.720 align:start position:0% personal drivers are 00:10:57.720 --> 00:10:59.269 align:start position:0% personal drivers are um<00:10:57.839> so<00:10:58.019> you're<00:10:58.260> on<00:10:58.380> the<00:10:58.560> money<00:10:58.680> Ash<00:10:58.860> I<00:10:59.160> actually 00:10:59.269 --> 00:10:59.279 align:start position:0% um so you're on the money Ash I actually 00:10:59.279 --> 00:11:02.750 align:start position:0% um so you're on the money Ash I actually agree<00:10:59.820> with<00:11:00.000> you<00:11:00.120> there<00:11:00.360> that<00:11:00.839> is<00:11:01.079> a<00:11:01.320> difficult 00:11:02.750 --> 00:11:02.760 align:start position:0% agree with you there that is a difficult 00:11:02.760 --> 00:11:06.949 align:start position:0% agree with you there that is a difficult um<00:11:02.820> part<00:11:03.600> of<00:11:03.779> our<00:11:03.959> job<00:11:04.200> but<00:11:04.680> it's<00:11:04.860> our<00:11:05.100> job 00:11:06.949 --> 00:11:06.959 align:start position:0% um part of our job but it's our job 00:11:06.959 --> 00:11:09.910 align:start position:0% um part of our job but it's our job um I<00:11:07.260> I<00:11:07.620> often<00:11:07.920> flippantly<00:11:08.399> say<00:11:08.760> use<00:11:09.360> muffins 00:11:09.910 --> 00:11:09.920 align:start position:0% um I I often flippantly say use muffins 00:11:09.920 --> 00:11:12.949 align:start position:0% um I I often flippantly say use muffins uh<00:11:10.920> Foods<00:11:11.399> at<00:11:11.579> the<00:11:11.700> heart<00:11:11.880> of<00:11:12.360> every<00:11:12.660> meeting 00:11:12.949 --> 00:11:12.959 align:start position:0% uh Foods at the heart of every meeting 00:11:12.959 --> 00:11:15.050 align:start position:0% uh Foods at the heart of every meeting and<00:11:13.560> it's<00:11:13.740> amazing<00:11:14.100> how<00:11:14.339> quickly<00:11:14.640> you<00:11:14.820> can<00:11:14.940> get 00:11:15.050 --> 00:11:15.060 align:start position:0% and it's amazing how quickly you can get 00:11:15.060 --> 00:11:17.090 align:start position:0% and it's amazing how quickly you can get them<00:11:15.240> there<00:11:15.420> I<00:11:15.720> have<00:11:15.899> at<00:11:16.140> times<00:11:16.380> locked<00:11:16.860> almost 00:11:17.090 --> 00:11:17.100 align:start position:0% them there I have at times locked almost 00:11:17.100 --> 00:11:19.069 align:start position:0% them there I have at times locked almost locked<00:11:17.579> people<00:11:17.760> in<00:11:18.060> a<00:11:18.180> meeting<00:11:18.300> until<00:11:18.660> we<00:11:18.959> get 00:11:19.069 --> 00:11:19.079 align:start position:0% locked people in a meeting until we get 00:11:19.079 --> 00:11:21.350 align:start position:0% locked people in a meeting until we get a<00:11:19.260> decision<00:11:19.500> to<00:11:19.740> leave<00:11:19.920> and<00:11:20.579> had<00:11:20.880> to<00:11:21.000> be<00:11:21.180> quite 00:11:21.350 --> 00:11:21.360 align:start position:0% a decision to leave and had to be quite 00:11:21.360 --> 00:11:22.970 align:start position:0% a decision to leave and had to be quite brutal 00:11:22.970 --> 00:11:22.980 align:start position:0% brutal 00:11:22.980 --> 00:11:25.310 align:start position:0% brutal um<00:11:23.100> in<00:11:23.700> regard<00:11:24.060> to<00:11:24.480> being<00:11:24.839> able<00:11:25.019> to<00:11:25.200> move 00:11:25.310 --> 00:11:25.320 align:start position:0% um in regard to being able to move 00:11:25.320 --> 00:11:27.769 align:start position:0% um in regard to being able to move forward<00:11:25.500> within<00:11:25.920> time<00:11:26.160> frames 00:11:27.769 --> 00:11:27.779 align:start position:0% forward within time frames 00:11:27.779 --> 00:11:28.430 align:start position:0% forward within time frames um 00:11:28.430 --> 00:11:28.440 align:start position:0% um 00:11:28.440 --> 00:11:30.550 align:start position:0% um has<00:11:29.040> anyone<00:11:29.399> I<00:11:29.579> can<00:11:29.700> put<00:11:29.820> it<00:11:29.940> out<00:11:30.060> I'm<00:11:30.300> gonna 00:11:30.550 --> 00:11:30.560 align:start position:0% has anyone I can put it out I'm gonna 00:11:30.560 --> 00:11:34.130 align:start position:0% has anyone I can put it out I'm gonna I'm<00:11:31.560> taking<00:11:31.740> over<00:11:31.980> your<00:11:32.459> old<00:11:32.700> too<00:11:32.880> Stuart<00:11:33.300> have 00:11:34.130 --> 00:11:34.140 align:start position:0% I'm taking over your old too Stuart have 00:11:34.140 --> 00:11:37.850 align:start position:0% I'm taking over your old too Stuart have either<00:11:34.380> of<00:11:34.620> you<00:11:34.800> have<00:11:35.160> any<00:11:36.260> experiences<00:11:37.260> where 00:11:37.850 --> 00:11:37.860 align:start position:0% either of you have any experiences where 00:11:37.860 --> 00:11:39.350 align:start position:0% either of you have any experiences where you're<00:11:38.220> actually<00:11:38.339> working<00:11:38.640> with<00:11:38.940> the<00:11:39.120> people 00:11:39.350 --> 00:11:39.360 align:start position:0% you're actually working with the people 00:11:39.360 --> 00:11:41.389 align:start position:0% you're actually working with the people within<00:11:40.019> that<00:11:40.260> framework 00:11:41.389 --> 00:11:41.399 align:start position:0% within that framework 00:11:41.399 --> 00:11:44.509 align:start position:0% within that framework how<00:11:42.060> how<00:11:42.120> do<00:11:42.540> you<00:11:42.660> get<00:11:42.779> the<00:11:42.959> Rogue<00:11:43.380> leader<00:11:43.740> to 00:11:44.509 --> 00:11:44.519 align:start position:0% how how do you get the Rogue leader to 00:11:44.519 --> 00:11:46.670 align:start position:0% how how do you get the Rogue leader to turn<00:11:44.700> up<00:11:44.880> make<00:11:45.120> the<00:11:45.300> decision<00:11:46.260> that<00:11:46.560> you 00:11:46.670 --> 00:11:46.680 align:start position:0% turn up make the decision that you 00:11:46.680 --> 00:11:49.090 align:start position:0% turn up make the decision that you require<00:11:46.860> them<00:11:47.160> to<00:11:47.399> make 00:11:49.090 --> 00:11:49.100 align:start position:0% require them to make 00:11:49.100 --> 00:11:52.610 align:start position:0% require them to make yeah<00:11:50.100> so<00:11:50.459> sometimes<00:11:51.060> I<00:11:51.300> find<00:11:51.480> though<00:11:51.720> that<00:11:52.620> um 00:11:52.610 --> 00:11:52.620 align:start position:0% yeah so sometimes I find though that um 00:11:52.620 --> 00:11:54.949 align:start position:0% yeah so sometimes I find though that um there's<00:11:53.579> Rogue<00:11:53.940> leaders<00:11:54.180> and<00:11:54.300> Rogue<00:11:54.660> leaders 00:11:54.949 --> 00:11:54.959 align:start position:0% there's Rogue leaders and Rogue leaders 00:11:54.959 --> 00:11:56.329 align:start position:0% there's Rogue leaders and Rogue leaders like<00:11:55.140> there's<00:11:55.320> always<00:11:55.500> bad<00:11:55.860> eggs<00:11:56.100> around 00:11:56.329 --> 00:11:56.339 align:start position:0% like there's always bad eggs around 00:11:56.339 --> 00:11:59.090 align:start position:0% like there's always bad eggs around which<00:11:56.640> make<00:11:56.880> life<00:11:57.120> for<00:11:57.839> everyone 00:11:59.090 --> 00:11:59.100 align:start position:0% which make life for everyone 00:11:59.100 --> 00:12:01.690 align:start position:0% which make life for everyone um<00:11:59.180> sometimes<00:12:00.180> I<00:12:00.660> think<00:12:00.839> in<00:12:01.140> governance 00:12:01.690 --> 00:12:01.700 align:start position:0% um sometimes I think in governance 00:12:01.700 --> 00:12:04.370 align:start position:0% um sometimes I think in governance structures<00:12:02.700> people<00:12:03.120> just<00:12:03.720> don't<00:12:03.959> understand 00:12:04.370 --> 00:12:04.380 align:start position:0% structures people just don't understand 00:12:04.380 --> 00:12:07.130 align:start position:0% structures people just don't understand what<00:12:05.160> is<00:12:05.279> expected<00:12:05.760> of<00:12:06.000> them<00:12:06.180> uh<00:12:06.899> the 00:12:07.130 --> 00:12:07.140 align:start position:0% what is expected of them uh the 00:12:07.140 --> 00:12:08.930 align:start position:0% what is expected of them uh the organization's<00:12:07.980> not<00:12:08.160> clear<00:12:08.339> about<00:12:08.579> the 00:12:08.930 --> 00:12:08.940 align:start position:0% organization's not clear about the 00:12:08.940 --> 00:12:10.130 align:start position:0% organization's not clear about the accountabilities<00:12:09.600> or<00:12:09.959> their 00:12:10.130 --> 00:12:10.140 align:start position:0% accountabilities or their 00:12:10.140 --> 00:12:11.990 align:start position:0% accountabilities or their responsibilities<00:12:10.800> in<00:12:11.160> respect<00:12:11.519> of<00:12:11.640> a<00:12:11.820> project 00:12:11.990 --> 00:12:12.000 align:start position:0% responsibilities in respect of a project 00:12:12.000 --> 00:12:14.329 align:start position:0% responsibilities in respect of a project so<00:12:12.899> like<00:12:13.380> sometimes<00:12:13.680> you'll<00:12:13.920> get<00:12:14.100> project 00:12:14.329 --> 00:12:14.339 align:start position:0% so like sometimes you'll get project 00:12:14.339 --> 00:12:15.590 align:start position:0% so like sometimes you'll get project sponsors 00:12:15.590 --> 00:12:15.600 align:start position:0% sponsors 00:12:15.600 --> 00:12:18.110 align:start position:0% sponsors and<00:12:16.200> they<00:12:16.440> don't<00:12:16.680> really<00:12:17.040> understand<00:12:17.519> that 00:12:18.110 --> 00:12:18.120 align:start position:0% and they don't really understand that 00:12:18.120 --> 00:12:19.610 align:start position:0% and they don't really understand that they're<00:12:18.300> supposed<00:12:18.540> to<00:12:18.720> be<00:12:18.959> there<00:12:19.200> with<00:12:19.380> the 00:12:19.610 --> 00:12:19.620 align:start position:0% they're supposed to be there with the 00:12:19.620 --> 00:12:21.230 align:start position:0% they're supposed to be there with the hand<00:12:19.740> on<00:12:19.980> the<00:12:20.160> tiller<00:12:20.519> for<00:12:20.820> the<00:12:21.000> entire 00:12:21.230 --> 00:12:21.240 align:start position:0% hand on the tiller for the entire 00:12:21.240 --> 00:12:23.690 align:start position:0% hand on the tiller for the entire project<00:12:21.600> from<00:12:22.019> start<00:12:22.260> to<00:12:22.500> finish<00:12:22.620> they<00:12:23.399> simply 00:12:23.690 --> 00:12:23.700 align:start position:0% project from start to finish they simply 00:12:23.700 --> 00:12:30.250 align:start position:0% project from start to finish they simply don't<00:12:23.820> get<00:12:24.060> that<00:12:24.300> and<00:12:25.740> um 00:12:30.250 --> 00:12:30.260 align:start position:0% 00:12:30.260 --> 00:12:32.329 align:start position:0% Amanda<00:12:31.260> I<00:12:31.500> think<00:12:31.620> there's<00:12:31.680> another<00:12:31.860> side<00:12:32.160> to 00:12:32.329 --> 00:12:32.339 align:start position:0% Amanda I think there's another side to 00:12:32.339 --> 00:12:34.430 align:start position:0% Amanda I think there's another side to this<00:12:32.519> as<00:12:32.700> well<00:12:32.880> right<00:12:33.540> because<00:12:33.779> there's<00:12:34.200> the 00:12:34.430 --> 00:12:34.440 align:start position:0% this as well right because there's the 00:12:34.440 --> 00:12:35.690 align:start position:0% this as well right because there's the motivation 00:12:35.690 --> 00:12:35.700 align:start position:0% motivation 00:12:35.700 --> 00:12:38.930 align:start position:0% motivation right<00:12:36.180> so<00:12:36.480> so<00:12:36.720> if<00:12:37.620> you<00:12:37.800> if<00:12:38.220> you<00:12:38.459> I'm<00:12:38.760> going<00:12:38.880> to 00:12:38.930 --> 00:12:38.940 align:start position:0% right so so if you if you I'm going to 00:12:38.940 --> 00:12:41.030 align:start position:0% right so so if you if you I'm going to use<00:12:39.120> a<00:12:39.300> really<00:12:39.420> horrible<00:12:39.779> metaphor<00:12:40.500> right<00:12:40.800> but 00:12:41.030 --> 00:12:41.040 align:start position:0% use a really horrible metaphor right but 00:12:41.040 --> 00:12:43.430 align:start position:0% use a really horrible metaphor right but if<00:12:41.700> you<00:12:41.820> if<00:12:42.000> you<00:12:42.300> whip<00:12:42.600> a<00:12:42.720> dog<00:12:42.839> often<00:12:43.260> enough 00:12:43.430 --> 00:12:43.440 align:start position:0% if you if you whip a dog often enough 00:12:43.440 --> 00:12:46.129 align:start position:0% if you if you whip a dog often enough right<00:12:44.399> that<00:12:44.820> dog's<00:12:45.120> gonna<00:12:45.240> shy<00:12:45.600> away<00:12:45.720> from<00:12:46.019> you 00:12:46.129 --> 00:12:46.139 align:start position:0% right that dog's gonna shy away from you 00:12:46.139 --> 00:12:49.490 align:start position:0% right that dog's gonna shy away from you all<00:12:46.380> the<00:12:46.500> time<00:12:46.680> yeah<00:12:47.220> and<00:12:47.880> and<00:12:48.420> the<00:12:49.139> problem<00:12:49.260> is 00:12:49.490 --> 00:12:49.500 align:start position:0% all the time yeah and and the problem is 00:12:49.500 --> 00:12:51.410 align:start position:0% all the time yeah and and the problem is that<00:12:49.740> historically<00:12:50.399> you<00:12:50.760> know<00:12:50.880> the 00:12:51.410 --> 00:12:51.420 align:start position:0% that historically you know the 00:12:51.420 --> 00:12:53.449 align:start position:0% that historically you know the executives<00:12:51.959> experience<00:12:52.800> of<00:12:53.220> project 00:12:53.449 --> 00:12:53.459 align:start position:0% executives experience of project 00:12:53.459 --> 00:12:55.790 align:start position:0% executives experience of project delivery<00:12:54.120> is<00:12:54.540> appalling<00:12:55.079> right<00:12:55.260> that<00:12:55.500> dog's 00:12:55.790 --> 00:12:55.800 align:start position:0% delivery is appalling right that dog's 00:12:55.800 --> 00:12:57.590 align:start position:0% delivery is appalling right that dog's been<00:12:55.920> whipped<00:12:56.339> again<00:12:56.519> and<00:12:56.880> again<00:12:57.060> and<00:12:57.360> again 00:12:57.590 --> 00:12:57.600 align:start position:0% been whipped again and again and again 00:12:57.600 --> 00:13:00.290 align:start position:0% been whipped again and again and again and<00:12:58.440> and<00:12:58.500> I<00:12:58.800> saw<00:12:58.920> I<00:12:59.220> I<00:12:59.399> forget<00:12:59.579> exactly<00:13:00.120> where 00:13:00.290 --> 00:13:00.300 align:start position:0% and and I saw I I forget exactly where 00:13:00.300 --> 00:13:02.449 align:start position:0% and and I saw I I forget exactly where it<00:13:00.420> was<00:13:00.600> I'll<00:13:01.079> try<00:13:01.320> and<00:13:01.440> dig<00:13:01.620> it<00:13:01.800> out<00:13:01.980> after 00:13:02.449 --> 00:13:02.459 align:start position:0% it was I'll try and dig it out after 00:13:02.459 --> 00:13:04.670 align:start position:0% it was I'll try and dig it out after this<00:13:02.700> after<00:13:03.000> the<00:13:03.240> session<00:13:03.480> at<00:13:03.720> some<00:13:03.899> point<00:13:04.019> and 00:13:04.670 --> 00:13:04.680 align:start position:0% this after the session at some point and 00:13:04.680 --> 00:13:05.990 align:start position:0% this after the session at some point and share<00:13:04.860> it<00:13:05.040> with<00:13:05.160> everyone<00:13:05.279> but<00:13:05.579> I<00:13:05.700> saw<00:13:05.820> a 00:13:05.990 --> 00:13:06.000 align:start position:0% share it with everyone but I saw a 00:13:06.000 --> 00:13:07.610 align:start position:0% share it with everyone but I saw a report<00:13:06.180> recently<00:13:06.660> and<00:13:06.779> it<00:13:06.959> was<00:13:07.079> it<00:13:07.440> was 00:13:07.610 --> 00:13:07.620 align:start position:0% report recently and it was it was 00:13:07.620 --> 00:13:11.870 align:start position:0% report recently and it was it was something<00:13:07.680> like<00:13:07.920> 70<00:13:08.399> percent<00:13:08.820> of<00:13:09.360> of<00:13:09.980> execs<00:13:10.980> uh 00:13:11.870 --> 00:13:11.880 align:start position:0% something like 70 percent of of execs uh 00:13:11.880 --> 00:13:13.850 align:start position:0% something like 70 percent of of execs uh this<00:13:12.120> was<00:13:12.240> specifically<00:13:12.660> about<00:13:12.839> it<00:13:13.139> projects 00:13:13.850 --> 00:13:13.860 align:start position:0% this was specifically about it projects 00:13:13.860 --> 00:13:16.190 align:start position:0% this was specifically about it projects assumed<00:13:14.820> that<00:13:14.940> the<00:13:15.180> project<00:13:15.300> was<00:13:15.720> doomed 00:13:16.190 --> 00:13:16.200 align:start position:0% assumed that the project was doomed 00:13:16.200 --> 00:13:20.090 align:start position:0% assumed that the project was doomed before<00:13:16.500> it<00:13:16.740> even<00:13:16.920> began<00:13:17.360> right<00:13:18.360> so<00:13:19.019> so<00:13:19.200> so<00:13:19.440> why 00:13:20.090 --> 00:13:20.100 align:start position:0% before it even began right so so so why 00:13:20.100 --> 00:13:21.470 align:start position:0% before it even began right so so so why are<00:13:20.220> they<00:13:20.339> going<00:13:20.459> to<00:13:20.519> turn<00:13:20.639> if<00:13:21.000> the<00:13:21.180> Project's 00:13:21.470 --> 00:13:21.480 align:start position:0% are they going to turn if the Project's 00:13:21.480 --> 00:13:22.970 align:start position:0% are they going to turn if the Project's doomed<00:13:21.839> why<00:13:22.019> why<00:13:22.260> are<00:13:22.440> they<00:13:22.500> going<00:13:22.620> to<00:13:22.740> turn<00:13:22.800> up 00:13:22.970 --> 00:13:22.980 align:start position:0% doomed why why are they going to turn up 00:13:22.980 --> 00:13:24.829 align:start position:0% doomed why why are they going to turn up to<00:13:23.160> your<00:13:23.279> meeting<00:13:23.519> so<00:13:24.420> I<00:13:24.540> think<00:13:24.660> there's 00:13:24.829 --> 00:13:24.839 align:start position:0% to your meeting so I think there's 00:13:24.839 --> 00:13:26.629 align:start position:0% to your meeting so I think there's there's<00:13:25.079> something<00:13:25.380> there<00:13:25.620> about<00:13:25.860> it's<00:13:26.459> not 00:13:26.629 --> 00:13:26.639 align:start position:0% there's something there about it's not 00:13:26.639 --> 00:13:29.530 align:start position:0% there's something there about it's not just<00:13:26.820> knowledge<00:13:27.420> and<00:13:27.839> and 00:13:29.530 --> 00:13:29.540 align:start position:0% just knowledge and and 00:13:29.540 --> 00:13:31.910 align:start position:0% just knowledge and and awareness<00:13:30.540> I<00:13:30.779> think<00:13:30.899> there's<00:13:31.079> just<00:13:31.440> a<00:13:31.620> trust 00:13:31.910 --> 00:13:31.920 align:start position:0% awareness I think there's just a trust 00:13:31.920 --> 00:13:34.310 align:start position:0% awareness I think there's just a trust issue<00:13:32.279> uh<00:13:33.060> there's<00:13:33.300> a<00:13:33.480> there's<00:13:33.839> an<00:13:34.019> issue 00:13:34.310 --> 00:13:34.320 align:start position:0% issue uh there's a there's an issue 00:13:34.320 --> 00:13:39.170 align:start position:0% issue uh there's a there's an issue around<00:13:34.500> accountability<00:13:35.639> and 00:13:39.170 --> 00:13:39.180 align:start position:0% 00:13:39.180 --> 00:13:41.629 align:start position:0% um<00:13:39.240> organizations<00:13:40.079> quite<00:13:40.800> often<00:13:41.100> especially 00:13:41.629 --> 00:13:41.639 align:start position:0% um organizations quite often especially 00:13:41.639 --> 00:13:43.850 align:start position:0% um organizations quite often especially if<00:13:41.940> they're<00:13:42.180> not<00:13:42.360> delivering<00:13:42.899> projects<00:13:43.560> on 00:13:43.850 --> 00:13:43.860 align:start position:0% if they're not delivering projects on 00:13:43.860 --> 00:13:47.210 align:start position:0% if they're not delivering projects on you<00:13:44.339> know<00:13:44.820> um<00:13:45.300> um<00:13:45.420> constantly<00:13:46.380> on<00:13:46.620> time<00:13:46.800> and<00:13:47.040> on 00:13:47.210 --> 00:13:47.220 align:start position:0% you know um um constantly on time and on 00:13:47.220 --> 00:13:48.769 align:start position:0% you know um um constantly on time and on budget<00:13:47.579> and<00:13:47.760> so<00:13:47.940> forth 00:13:48.769 --> 00:13:48.779 align:start position:0% budget and so forth 00:13:48.779 --> 00:13:52.370 align:start position:0% budget and so forth they<00:13:49.500> often<00:13:50.040> take<00:13:50.540> a<00:13:51.540> very<00:13:51.660> negative<00:13:51.959> view<00:13:52.200> of 00:13:52.370 --> 00:13:52.380 align:start position:0% they often take a very negative view of 00:13:52.380 --> 00:13:54.590 align:start position:0% they often take a very negative view of accountability<00:13:52.980> and<00:13:53.579> that<00:13:53.760> that<00:13:54.060> view<00:13:54.300> is 00:13:54.590 --> 00:13:54.600 align:start position:0% accountability and that that view is 00:13:54.600 --> 00:13:57.230 align:start position:0% accountability and that that view is blame<00:13:55.019> making<00:13:55.980> somebody<00:13:56.279> accountable<00:13:56.880> is 00:13:57.230 --> 00:13:57.240 align:start position:0% blame making somebody accountable is 00:13:57.240 --> 00:13:59.569 align:start position:0% blame making somebody accountable is knowing<00:13:57.600> who<00:13:57.779> to<00:13:57.959> blame<00:13:58.260> if<00:13:58.740> and<00:13:58.920> when<00:13:59.100> it<00:13:59.279> goes 00:13:59.569 --> 00:13:59.579 align:start position:0% knowing who to blame if and when it goes 00:13:59.579 --> 00:14:02.030 align:start position:0% knowing who to blame if and when it goes wrong<00:13:59.820> they<00:14:00.779> have<00:14:01.019> the<00:14:01.260> completely<00:14:01.680> wrong 00:14:02.030 --> 00:14:02.040 align:start position:0% wrong they have the completely wrong 00:14:02.040 --> 00:14:04.190 align:start position:0% wrong they have the completely wrong approach<00:14:02.459> to<00:14:02.700> accountability<00:14:03.360> because<00:14:03.839> the 00:14:04.190 --> 00:14:04.200 align:start position:0% approach to accountability because the 00:14:04.200 --> 00:14:06.610 align:start position:0% approach to accountability because the concept<00:14:04.620> of<00:14:04.800> accountability<00:14:05.579> is<00:14:06.420> about 00:14:06.610 --> 00:14:06.620 align:start position:0% concept of accountability is about 00:14:06.620 --> 00:14:09.110 align:start position:0% concept of accountability is about empowering<00:14:07.620> somebody<00:14:07.920> so<00:14:08.639> if<00:14:08.820> you<00:14:08.940> make 00:14:09.110 --> 00:14:09.120 align:start position:0% empowering somebody so if you make 00:14:09.120 --> 00:14:11.269 align:start position:0% empowering somebody so if you make somebody<00:14:09.420> accountable<00:14:10.200> what<00:14:10.800> it<00:14:10.920> means<00:14:11.160> in 00:14:11.269 --> 00:14:11.279 align:start position:0% somebody accountable what it means in 00:14:11.279 --> 00:14:14.509 align:start position:0% somebody accountable what it means in the<00:14:11.459> organization<00:14:12.120> is<00:14:13.019> that<00:14:13.380> everybody<00:14:13.800> knows 00:14:14.509 --> 00:14:14.519 align:start position:0% the organization is that everybody knows 00:14:14.519 --> 00:14:16.970 align:start position:0% the organization is that everybody knows who's<00:14:15.180> accountable<00:14:15.660> for<00:14:15.959> the<00:14:16.139> project<00:14:16.380> and 00:14:16.970 --> 00:14:16.980 align:start position:0% who's accountable for the project and 00:14:16.980 --> 00:14:18.650 align:start position:0% who's accountable for the project and therefore<00:14:17.279> when<00:14:17.519> that<00:14:17.760> person<00:14:17.940> starts<00:14:18.480> making 00:14:18.650 --> 00:14:18.660 align:start position:0% therefore when that person starts making 00:14:18.660 --> 00:14:20.930 align:start position:0% therefore when that person starts making decisions<00:14:19.260> they're<00:14:19.680> expecting<00:14:20.279> it<00:14:20.459> they're 00:14:20.930 --> 00:14:20.940 align:start position:0% decisions they're expecting it they're 00:14:20.940 --> 00:14:22.670 align:start position:0% decisions they're expecting it they're expecting<00:14:21.540> them<00:14:21.720> to<00:14:21.959> go<00:14:22.079> forward<00:14:22.260> and<00:14:22.560> make 00:14:22.670 --> 00:14:22.680 align:start position:0% expecting them to go forward and make 00:14:22.680 --> 00:14:24.650 align:start position:0% expecting them to go forward and make decisions<00:14:23.100> they're<00:14:23.700> expecting<00:14:24.240> them<00:14:24.420> to 00:14:24.650 --> 00:14:24.660 align:start position:0% decisions they're expecting them to 00:14:24.660 --> 00:14:26.509 align:start position:0% decisions they're expecting them to shake<00:14:24.839> things<00:14:25.200> up 00:14:26.509 --> 00:14:26.519 align:start position:0% shake things up 00:14:26.519 --> 00:14:28.730 align:start position:0% shake things up um<00:14:26.639> but<00:14:27.180> too<00:14:27.360> often<00:14:27.600> you<00:14:27.779> get<00:14:27.959> organizations 00:14:28.730 --> 00:14:28.740 align:start position:0% um but too often you get organizations 00:14:28.740 --> 00:14:30.769 align:start position:0% um but too often you get organizations that<00:14:29.279> don't<00:14:29.639> have<00:14:29.820> a<00:14:30.060> mature<00:14:30.360> view<00:14:30.600> of 00:14:30.769 --> 00:14:30.779 align:start position:0% that don't have a mature view of 00:14:30.779 --> 00:14:32.449 align:start position:0% that don't have a mature view of accountability<00:14:31.380> and<00:14:31.740> so<00:14:31.860> you<00:14:32.040> end<00:14:32.160> up<00:14:32.279> with 00:14:32.449 --> 00:14:32.459 align:start position:0% accountability and so you end up with 00:14:32.459 --> 00:14:34.730 align:start position:0% accountability and so you end up with this<00:14:32.760> terrible<00:14:33.540> blame<00:14:34.019> game<00:14:34.200> and<00:14:34.380> it<00:14:34.500> comes 00:14:34.730 --> 00:14:34.740 align:start position:0% this terrible blame game and it comes 00:14:34.740 --> 00:14:36.530 align:start position:0% this terrible blame game and it comes back<00:14:34.860> to<00:14:34.980> what<00:14:35.160> you're<00:14:35.339> saying<00:14:35.760> Amanda<00:14:36.060> which 00:14:36.530 --> 00:14:36.540 align:start position:0% back to what you're saying Amanda which 00:14:36.540 --> 00:14:40.750 align:start position:0% back to what you're saying Amanda which is<00:14:36.660> that<00:14:36.839> they're<00:14:37.019> just<00:14:37.260> whipped 00:14:40.750 --> 00:14:40.760 align:start position:0% 00:14:40.760 --> 00:14:44.150 align:start position:0% so<00:14:41.760> I<00:14:42.000> often<00:14:42.360> for<00:14:42.600> Recovery<00:14:43.079> I<00:14:43.440> often<00:14:43.740> walk<00:14:43.920> in 00:14:44.150 --> 00:14:44.160 align:start position:0% so I often for Recovery I often walk in 00:14:44.160 --> 00:14:46.370 align:start position:0% so I often for Recovery I often walk in and<00:14:44.699> articulate<00:14:45.300> very<00:14:45.540> clearly<00:14:45.779> we<00:14:46.019> have<00:14:46.139> a<00:14:46.199> no 00:14:46.370 --> 00:14:46.380 align:start position:0% and articulate very clearly we have a no 00:14:46.380 --> 00:14:50.629 align:start position:0% and articulate very clearly we have a no blame<00:14:46.620> culture<00:14:47.180> in<00:14:48.180> any<00:14:48.420> recovery<00:14:48.899> process 00:14:50.629 --> 00:14:50.639 align:start position:0% blame culture in any recovery process 00:14:50.639 --> 00:14:52.910 align:start position:0% blame culture in any recovery process um I<00:14:50.940> want<00:14:51.120> red<00:14:51.420> I<00:14:52.139> want<00:14:52.320> someone<00:14:52.500> to<00:14:52.740> feel 00:14:52.910 --> 00:14:52.920 align:start position:0% um I want red I want someone to feel 00:14:52.920 --> 00:14:54.590 align:start position:0% um I want red I want someone to feel empowered<00:14:53.399> to<00:14:53.519> come<00:14:53.639> up<00:14:53.760> and<00:14:54.000> say<00:14:54.120> we<00:14:54.300> have<00:14:54.420> a 00:14:54.590 --> 00:14:54.600 align:start position:0% empowered to come up and say we have a 00:14:54.600 --> 00:14:56.110 align:start position:0% empowered to come up and say we have a problem 00:14:56.110 --> 00:14:56.120 align:start position:0% problem 00:14:56.120 --> 00:14:57.710 align:start position:0% problem and 00:14:57.710 --> 00:14:57.720 align:start position:0% and 00:14:57.720 --> 00:15:00.949 align:start position:0% and setting<00:14:58.680> that<00:14:58.860> tone<00:14:59.040> at<00:14:59.639> the<00:14:59.760> very<00:14:59.940> top<00:15:00.240> which 00:15:00.949 --> 00:15:00.959 align:start position:0% setting that tone at the very top which 00:15:00.959 --> 00:15:03.290 align:start position:0% setting that tone at the very top which does<00:15:01.320> come<00:15:01.740> back<00:15:01.980> to<00:15:02.100> your<00:15:02.279> leadership 00:15:03.290 --> 00:15:03.300 align:start position:0% does come back to your leadership 00:15:03.300 --> 00:15:05.389 align:start position:0% does come back to your leadership um<00:15:03.360> pre-governance<00:15:04.199> I'm<00:15:04.620> trying<00:15:04.860> to<00:15:05.040> make 00:15:05.389 --> 00:15:05.399 align:start position:0% um pre-governance I'm trying to make 00:15:05.399 --> 00:15:08.810 align:start position:0% um pre-governance I'm trying to make sure<00:15:05.579> we<00:15:05.940> we<00:15:06.560> articulate<00:15:07.560> that<00:15:07.740> setting<00:15:08.699> that 00:15:08.810 --> 00:15:08.820 align:start position:0% sure we we articulate that setting that 00:15:08.820 --> 00:15:11.810 align:start position:0% sure we we articulate that setting that tone<00:15:09.000> at<00:15:09.300> the<00:15:09.420> top<00:15:09.600> uh<00:15:10.380> that<00:15:10.740> everyone<00:15:11.160> feels 00:15:11.810 --> 00:15:11.820 align:start position:0% tone at the top uh that everyone feels 00:15:11.820 --> 00:15:14.389 align:start position:0% tone at the top uh that everyone feels safe<00:15:12.360> uh<00:15:13.139> to<00:15:13.380> come<00:15:13.500> up<00:15:13.680> and<00:15:13.800> say<00:15:13.980> when<00:15:14.220> things 00:15:14.389 --> 00:15:14.399 align:start position:0% safe uh to come up and say when things 00:15:14.399 --> 00:15:17.090 align:start position:0% safe uh to come up and say when things are<00:15:14.639> wrong<00:15:14.820> that<00:15:15.540> red<00:15:15.720> is<00:15:16.019> great<00:15:16.199> we<00:15:16.740> want<00:15:16.860> red 00:15:17.090 --> 00:15:17.100 align:start position:0% are wrong that red is great we want red 00:15:17.100 --> 00:15:19.069 align:start position:0% are wrong that red is great we want red and<00:15:17.639> that<00:15:17.820> was<00:15:18.000> a<00:15:18.180> really<00:15:18.300> difficult<00:15:18.600> thing<00:15:18.899> in 00:15:19.069 --> 00:15:19.079 align:start position:0% and that was a really difficult thing in 00:15:19.079 --> 00:15:21.170 align:start position:0% and that was a really difficult thing in one<00:15:19.260> of<00:15:19.380> the<00:15:19.440> last<00:15:19.620> projects<00:15:20.160> they<00:15:20.459> they<00:15:20.760> shied 00:15:21.170 --> 00:15:21.180 align:start position:0% one of the last projects they they shied 00:15:21.180 --> 00:15:23.389 align:start position:0% one of the last projects they they shied away<00:15:21.420> from<00:15:21.660> actually<00:15:21.959> I'm<00:15:22.740> not<00:15:22.980> sure<00:15:23.100> if 00:15:23.389 --> 00:15:23.399 align:start position:0% away from actually I'm not sure if 00:15:23.399 --> 00:15:25.790 align:start position:0% away from actually I'm not sure if there's<00:15:24.000> anyone<00:15:24.360> on<00:15:24.540> this<00:15:24.720> thought<00:15:25.320> um<00:15:25.440> call 00:15:25.790 --> 00:15:25.800 align:start position:0% there's anyone on this thought um call 00:15:25.800 --> 00:15:27.290 align:start position:0% there's anyone on this thought um call who's<00:15:26.100> heard<00:15:26.399> the<00:15:26.519> story<00:15:26.699> before<00:15:26.940> and<00:15:27.180> I 00:15:27.290 --> 00:15:27.300 align:start position:0% who's heard the story before and I 00:15:27.300 --> 00:15:30.250 align:start position:0% who's heard the story before and I apologize<00:15:27.660> but<00:15:28.019> we<00:15:28.199> were<00:15:28.380> running<00:15:28.620> a<00:15:29.220> Telco 00:15:30.250 --> 00:15:30.260 align:start position:0% apologize but we were running a Telco 00:15:30.260 --> 00:15:32.269 align:start position:0% apologize but we were running a Telco CRM<00:15:31.260> upgrade 00:15:32.269 --> 00:15:32.279 align:start position:0% CRM upgrade 00:15:32.279 --> 00:15:34.730 align:start position:0% CRM upgrade because<00:15:33.240> we<00:15:33.839> were<00:15:33.959> actually<00:15:34.079> it<00:15:34.320> was<00:15:34.500> for<00:15:34.620> the 00:15:34.730 --> 00:15:34.740 align:start position:0% because we were actually it was for the 00:15:34.740 --> 00:15:36.470 align:start position:0% because we were actually it was for the white<00:15:34.920> and<00:15:35.220> yellow<00:15:35.399> pages<00:15:35.699> back<00:15:36.060> in<00:15:36.240> the<00:15:36.360> day 00:15:36.470 --> 00:15:36.480 align:start position:0% white and yellow pages back in the day 00:15:36.480 --> 00:15:39.530 align:start position:0% white and yellow pages back in the day for<00:15:36.959> Australia<00:15:37.560> and<00:15:38.459> we<00:15:38.880> because<00:15:39.120> of<00:15:39.420> the 00:15:39.530 --> 00:15:39.540 align:start position:0% for Australia and we because of the 00:15:39.540 --> 00:15:41.389 align:start position:0% for Australia and we because of the print<00:15:39.720> Cycles<00:15:40.199> we<00:15:40.440> only<00:15:40.560> had<00:15:40.800> a<00:15:40.920> two-week 00:15:41.389 --> 00:15:41.399 align:start position:0% print Cycles we only had a two-week 00:15:41.399 --> 00:15:43.490 align:start position:0% print Cycles we only had a two-week window<00:15:41.579> to<00:15:42.060> go<00:15:42.180> live 00:15:43.490 --> 00:15:43.500 align:start position:0% window to go live 00:15:43.500 --> 00:15:46.670 align:start position:0% window to go live um<00:15:43.560> in<00:15:43.860> the<00:15:43.980> year<00:15:44.160> so<00:15:44.760> any<00:15:45.300> any<00:15:45.720> delay<00:15:46.260> outside 00:15:46.670 --> 00:15:46.680 align:start position:0% um in the year so any any delay outside 00:15:46.680 --> 00:15:49.250 align:start position:0% um in the year so any any delay outside that<00:15:47.100> that<00:15:47.279> window<00:15:47.639> uh<00:15:48.480> would<00:15:48.720> would<00:15:48.899> put<00:15:49.139> us 00:15:49.250 --> 00:15:49.260 align:start position:0% that that window uh would would put us 00:15:49.260 --> 00:15:52.970 align:start position:0% that that window uh would would put us back<00:15:49.440> a<00:15:49.800> year<00:15:50.000> now<00:15:51.000> we<00:15:51.540> found<00:15:51.720> out<00:15:52.019> that<00:15:52.500> for 00:15:52.970 --> 00:15:52.980 align:start position:0% back a year now we found out that for 00:15:52.980 --> 00:15:55.430 align:start position:0% back a year now we found out that for some<00:15:53.160> reason<00:15:53.540> uh<00:15:54.540> through<00:15:54.899> the<00:15:55.079> reporting 00:15:55.430 --> 00:15:55.440 align:start position:0% some reason uh through the reporting 00:15:55.440 --> 00:15:58.310 align:start position:0% some reason uh through the reporting system<00:15:55.620> we<00:15:56.220> were<00:15:56.399> seeing<00:15:56.820> green<00:15:57.240> things<00:15:58.139> are 00:15:58.310 --> 00:15:58.320 align:start position:0% system we were seeing green things are 00:15:58.320 --> 00:16:00.170 align:start position:0% system we were seeing green things are going<00:15:58.500> great<00:15:58.740> testing<00:15:59.220> was<00:15:59.459> fine<00:15:59.639> it's<00:15:59.940> on 00:16:00.170 --> 00:16:00.180 align:start position:0% going great testing was fine it's on 00:16:00.180 --> 00:16:01.850 align:start position:0% going great testing was fine it's on track<00:16:00.300> but<00:16:00.899> if<00:16:01.019> you<00:16:01.139> went<00:16:01.320> down<00:16:01.500> and<00:16:01.620> actually 00:16:01.850 --> 00:16:01.860 align:start position:0% track but if you went down and actually 00:16:01.860 --> 00:16:04.189 align:start position:0% track but if you went down and actually spoke<00:16:02.160> to<00:16:02.339> the<00:16:02.519> guys<00:16:02.639> like<00:16:03.120> this<00:16:03.660> poor<00:16:04.079> the 00:16:04.189 --> 00:16:04.199 align:start position:0% spoke to the guys like this poor the 00:16:04.199 --> 00:16:05.810 align:start position:0% spoke to the guys like this poor the Elite<00:16:04.500> Test<00:16:04.620> lead<00:16:04.860> was<00:16:05.100> out<00:16:05.279> the<00:16:05.399> front<00:16:05.519> having 00:16:05.810 --> 00:16:05.820 align:start position:0% Elite Test lead was out the front having 00:16:05.820 --> 00:16:08.150 align:start position:0% Elite Test lead was out the front having a<00:16:06.000> smoke<00:16:06.240> about<00:16:06.480> 30<00:16:06.779> times<00:16:07.079> a<00:16:07.380> day<00:16:07.500> like 00:16:08.150 --> 00:16:08.160 align:start position:0% a smoke about 30 times a day like 00:16:08.160 --> 00:16:10.910 align:start position:0% a smoke about 30 times a day like stressed<00:16:08.760> beyond<00:16:09.600> outside<00:16:09.959> when<00:16:10.620> when 00:16:10.910 --> 00:16:10.920 align:start position:0% stressed beyond outside when when 00:16:10.920 --> 00:16:12.710 align:start position:0% stressed beyond outside when when smoking<00:16:11.279> was<00:16:11.399> fashionable 00:16:12.710 --> 00:16:12.720 align:start position:0% smoking was fashionable 00:16:12.720 --> 00:16:13.310 align:start position:0% smoking was fashionable um 00:16:13.310 --> 00:16:13.320 align:start position:0% um 00:16:13.320 --> 00:16:16.129 align:start position:0% um outside<00:16:14.100> looked<00:16:14.880> like<00:16:15.000> a<00:16:15.180> drowned<00:16:15.540> rat<00:16:15.779> just 00:16:16.129 --> 00:16:16.139 align:start position:0% outside looked like a drowned rat just 00:16:16.139 --> 00:16:20.030 align:start position:0% outside looked like a drowned rat just uh<00:16:16.980> he<00:16:17.160> said<00:16:17.339> you<00:16:17.699> know<00:16:17.820> our<00:16:18.180> our<00:16:18.920> defects<00:16:19.920> are 00:16:20.030 --> 00:16:20.040 align:start position:0% uh he said you know our our defects are 00:16:20.040 --> 00:16:21.829 align:start position:0% uh he said you know our our defects are high<00:16:20.339> we're<00:16:20.820> not<00:16:21.000> getting<00:16:21.180> the<00:16:21.360> pastor<00:16:21.720> and 00:16:21.829 --> 00:16:21.839 align:start position:0% high we're not getting the pastor and 00:16:21.839 --> 00:16:23.030 align:start position:0% high we're not getting the pastor and I'm<00:16:21.959> saying<00:16:22.139> well<00:16:22.260> hold<00:16:22.500> it<00:16:22.680> there's<00:16:22.860> a 00:16:23.030 --> 00:16:23.040 align:start position:0% I'm saying well hold it there's a 00:16:23.040 --> 00:16:25.490 align:start position:0% I'm saying well hold it there's a disconnect<00:16:23.160> what's<00:16:23.880> going<00:16:24.120> on 00:16:25.490 --> 00:16:25.500 align:start position:0% disconnect what's going on 00:16:25.500 --> 00:16:29.569 align:start position:0% disconnect what's going on um<00:16:25.620> it<00:16:25.980> actually<00:16:26.160> came<00:16:26.639> down<00:16:27.079> to<00:16:28.079> uh<00:16:28.980> a 00:16:29.569 --> 00:16:29.579 align:start position:0% um it actually came down to uh a 00:16:29.579 --> 00:16:32.269 align:start position:0% um it actually came down to uh a romantic<00:16:30.060> Affair<00:16:30.420> between<00:16:30.779> the<00:16:31.260> one<00:16:31.680> of<00:16:31.860> the 00:16:32.269 --> 00:16:32.279 align:start position:0% romantic Affair between the one of the 00:16:32.279 --> 00:16:34.670 align:start position:0% romantic Affair between the one of the test<00:16:32.699> leads<00:16:33.240> and<00:16:33.720> the<00:16:33.959> person<00:16:34.079> doing<00:16:34.380> the 00:16:34.670 --> 00:16:34.680 align:start position:0% test leads and the person doing the 00:16:34.680 --> 00:16:37.129 align:start position:0% test leads and the person doing the reporting<00:16:35.100> who<00:16:35.820> wanted<00:16:36.000> who<00:16:36.420> changed<00:16:36.779> it<00:16:36.899> to 00:16:37.129 --> 00:16:37.139 align:start position:0% reporting who wanted who changed it to 00:16:37.139 --> 00:16:39.110 align:start position:0% reporting who wanted who changed it to Green<00:16:37.320> because<00:16:37.740> they<00:16:38.160> she<00:16:38.399> didn't<00:16:38.579> want<00:16:38.880> the 00:16:39.110 --> 00:16:39.120 align:start position:0% Green because they she didn't want the 00:16:39.120 --> 00:16:41.150 align:start position:0% Green because they she didn't want the romance<00:16:39.540> person 00:16:41.150 --> 00:16:41.160 align:start position:0% romance person 00:16:41.160 --> 00:16:43.850 align:start position:0% romance person um<00:16:41.279> in<00:16:41.699> in<00:16:41.940> you<00:16:42.199> the<00:16:43.199> boyfriend<00:16:43.320> could<00:16:43.800> always 00:16:43.850 --> 00:16:43.860 align:start position:0% um in in you the boyfriend could always 00:16:43.860 --> 00:16:44.930 align:start position:0% um in in you the boyfriend could always say 00:16:44.930 --> 00:16:44.940 align:start position:0% say 00:16:44.940 --> 00:16:48.110 align:start position:0% say um<00:16:45.060> to<00:16:45.839> be<00:16:45.959> rolled<00:16:46.380> off<00:16:46.500> the<00:16:46.680> program<00:16:47.120> so 00:16:48.110 --> 00:16:48.120 align:start position:0% um to be rolled off the program so 00:16:48.120 --> 00:16:51.889 align:start position:0% um to be rolled off the program so thought<00:16:48.660> that<00:16:48.959> was<00:16:49.139> the<00:16:49.380> way<00:16:49.560> by<00:16:50.040> which<00:16:50.339> to 00:16:51.889 --> 00:16:51.899 align:start position:0% thought that was the way by which to 00:16:51.899 --> 00:16:55.490 align:start position:0% thought that was the way by which to um<00:16:51.920> not<00:16:52.920> show<00:16:53.160> red<00:16:53.399> because<00:16:53.820> red<00:16:54.360> was<00:16:55.019> deemed 00:16:55.490 --> 00:16:55.500 align:start position:0% um not show red because red was deemed 00:16:55.500 --> 00:16:58.310 align:start position:0% um not show red because red was deemed as<00:16:55.620> bad<00:16:55.940> and<00:16:56.940> we<00:16:57.060> had<00:16:57.180> to<00:16:57.360> very<00:16:57.540> quickly<00:16:57.839> unpack 00:16:58.310 --> 00:16:58.320 align:start position:0% as bad and we had to very quickly unpack 00:16:58.320 --> 00:17:00.290 align:start position:0% as bad and we had to very quickly unpack that<00:16:58.620> and<00:16:58.860> lean<00:16:59.220> into<00:16:59.339> testing<00:16:59.820> to<00:17:00.000> get<00:17:00.120> those 00:17:00.290 --> 00:17:00.300 align:start position:0% that and lean into testing to get those 00:17:00.300 --> 00:17:02.930 align:start position:0% that and lean into testing to get those defects<00:17:00.839> passed<00:17:01.079> through<00:17:01.199> before<00:17:01.380> we<00:17:01.620> made<00:17:02.100> it 00:17:02.930 --> 00:17:02.940 align:start position:0% defects passed through before we made it 00:17:02.940 --> 00:17:04.970 align:start position:0% defects passed through before we made it um<00:17:03.060> but<00:17:03.360> it's<00:17:03.660> very<00:17:03.899> interesting<00:17:04.559> the 00:17:04.970 --> 00:17:04.980 align:start position:0% um but it's very interesting the 00:17:04.980 --> 00:17:09.710 align:start position:0% um but it's very interesting the perception<00:17:05.459> red<00:17:06.360> is<00:17:06.660> not<00:17:06.900> bad<00:17:07.699> and<00:17:08.699> the<00:17:09.120> way<00:17:09.299> we 00:17:09.710 --> 00:17:09.720 align:start position:0% perception red is not bad and the way we 00:17:09.720 --> 00:17:12.409 align:start position:0% perception red is not bad and the way we use<00:17:10.140> our<00:17:10.380> governance<00:17:10.799> structure<00:17:11.280> to<00:17:12.000> approach 00:17:12.409 --> 00:17:12.419 align:start position:0% use our governance structure to approach 00:17:12.419 --> 00:17:16.309 align:start position:0% use our governance structure to approach those<00:17:13.380> um<00:17:13.380> problems<00:17:13.980> is<00:17:14.640> really<00:17:15.480> important<00:17:15.900> so 00:17:16.309 --> 00:17:16.319 align:start position:0% those um problems is really important so 00:17:16.319 --> 00:17:19.669 align:start position:0% those um problems is really important so like<00:17:17.240> trying<00:17:18.240> to<00:17:18.419> articulate<00:17:18.959> that's<00:17:19.380> why<00:17:19.559> I'm 00:17:19.669 --> 00:17:19.679 align:start position:0% like trying to articulate that's why I'm 00:17:19.679 --> 00:17:21.470 align:start position:0% like trying to articulate that's why I'm saying<00:17:19.919> when<00:17:20.100> it<00:17:20.220> comes<00:17:20.459> to<00:17:20.579> governance<00:17:21.000> it's 00:17:21.470 --> 00:17:21.480 align:start position:0% saying when it comes to governance it's 00:17:21.480 --> 00:17:24.770 align:start position:0% saying when it comes to governance it's not<00:17:21.780> a<00:17:23.000> one-size-fits<00:17:24.000> all<00:17:24.059> we<00:17:24.419> can't<00:17:24.480> roll 00:17:24.770 --> 00:17:24.780 align:start position:0% not a one-size-fits all we can't roll 00:17:24.780 --> 00:17:27.350 align:start position:0% not a one-size-fits all we can't roll outer<00:17:25.500> framework<00:17:25.860> for<00:17:26.280> everybody<00:17:26.520> across 00:17:27.350 --> 00:17:27.360 align:start position:0% outer framework for everybody across 00:17:27.360 --> 00:17:29.390 align:start position:0% outer framework for everybody across project<00:17:27.780> management<00:17:28.079> globally<00:17:28.799> that<00:17:29.100> says 00:17:29.390 --> 00:17:29.400 align:start position:0% project management globally that says 00:17:29.400 --> 00:17:32.630 align:start position:0% project management globally that says this<00:17:30.000> is<00:17:30.059> what<00:17:30.360> will<00:17:30.480> work<00:17:30.720> for<00:17:30.960> you<00:17:31.280> it<00:17:32.280> has<00:17:32.460> to 00:17:32.630 --> 00:17:32.640 align:start position:0% this is what will work for you it has to 00:17:32.640 --> 00:17:34.850 align:start position:0% this is what will work for you it has to be<00:17:32.760> an<00:17:32.940> artisan<00:17:33.480> approach<00:17:33.840> and<00:17:34.380> you<00:17:34.559> have<00:17:34.740> to 00:17:34.850 --> 00:17:34.860 align:start position:0% be an artisan approach and you have to 00:17:34.860 --> 00:17:37.430 align:start position:0% be an artisan approach and you have to call<00:17:35.280> in<00:17:35.460> on<00:17:35.700> people<00:17:36.080> across<00:17:37.080> our<00:17:37.260> community 00:17:37.430 --> 00:17:37.440 align:start position:0% call in on people across our community 00:17:37.440 --> 00:17:39.590 align:start position:0% call in on people across our community our<00:17:37.860> PM<00:17:38.160> Community<00:17:38.400> to<00:17:38.820> help<00:17:38.940> develop<00:17:39.299> a<00:17:39.539> lot 00:17:39.590 --> 00:17:39.600 align:start position:0% our PM Community to help develop a lot 00:17:39.600 --> 00:17:41.870 align:start position:0% our PM Community to help develop a lot of<00:17:39.720> the<00:17:39.840> time<00:17:40.080> to<00:17:40.679> look<00:17:40.740> at<00:17:40.919> what<00:17:41.160> works<00:17:41.520> and 00:17:41.870 --> 00:17:41.880 align:start position:0% of the time to look at what works and 00:17:41.880 --> 00:17:43.549 align:start position:0% of the time to look at what works and what<00:17:42.059> doesn't 00:17:43.549 --> 00:17:43.559 align:start position:0% what doesn't 00:17:43.559 --> 00:17:44.990 align:start position:0% what doesn't um 00:17:44.990 --> 00:17:45.000 align:start position:0% um 00:17:45.000 --> 00:17:47.630 align:start position:0% um thanks<00:17:45.419> Alberto<00:17:46.140> I'm<00:17:46.559> going<00:17:46.919> to<00:17:46.980> say<00:17:47.100> hi<00:17:47.340> and 00:17:47.630 --> 00:17:47.640 align:start position:0% thanks Alberto I'm going to say hi and 00:17:47.640 --> 00:17:50.990 align:start position:0% thanks Alberto I'm going to say hi and just<00:17:47.820> watching<00:17:48.179> the<00:17:48.419> the<00:17:48.780> chat<00:17:49.380> there 00:17:50.990 --> 00:17:51.000 align:start position:0% just watching the the chat there 00:17:51.000 --> 00:17:53.210 align:start position:0% just watching the the chat there um<00:17:51.120> and<00:17:51.539> it<00:17:52.200> depends<00:17:52.500> on<00:17:52.679> what<00:17:52.919> type<00:17:53.100> of 00:17:53.210 --> 00:17:53.220 align:start position:0% um and it depends on what type of 00:17:53.220 --> 00:17:56.029 align:start position:0% um and it depends on what type of projects<00:17:53.640> you've<00:17:53.820> got<00:17:53.940> going<00:17:54.240> as<00:17:55.140> well<00:17:55.320> so 00:17:56.029 --> 00:17:56.039 align:start position:0% projects you've got going as well so 00:17:56.039 --> 00:17:58.310 align:start position:0% projects you've got going as well so very<00:17:57.000> important<00:17:57.240> to<00:17:57.480> look<00:17:57.600> at<00:17:57.780> it<00:17:57.960> it 00:17:58.310 --> 00:17:58.320 align:start position:0% very important to look at it it 00:17:58.320 --> 00:17:59.810 align:start position:0% very important to look at it it governance<00:17:58.740> more<00:17:58.980> from<00:17:59.160> that<00:17:59.340> Artisan 00:17:59.810 --> 00:17:59.820 align:start position:0% governance more from that Artisan 00:17:59.820 --> 00:18:02.330 align:start position:0% governance more from that Artisan approach<00:18:00.179> than<00:18:00.419> just<00:18:00.660> a<00:18:01.020> solid 00:18:02.330 --> 00:18:02.340 align:start position:0% approach than just a solid 00:18:02.340 --> 00:18:04.789 align:start position:0% approach than just a solid and<00:18:02.940> and<00:18:03.000> so<00:18:03.900> I<00:18:04.080> want<00:18:04.200> to<00:18:04.260> pick<00:18:04.380> up<00:18:04.500> on<00:18:04.620> that 00:18:04.789 --> 00:18:04.799 align:start position:0% and and so I want to pick up on that 00:18:04.799 --> 00:18:07.490 align:start position:0% and and so I want to pick up on that idea<00:18:05.039> that<00:18:05.280> it's<00:18:05.460> not<00:18:05.700> one<00:18:06.000> size<00:18:06.179> fits<00:18:06.720> all<00:18:06.840> and 00:18:07.490 --> 00:18:07.500 align:start position:0% idea that it's not one size fits all and 00:18:07.500 --> 00:18:09.289 align:start position:0% idea that it's not one size fits all and try<00:18:07.620> and<00:18:07.799> tie<00:18:07.980> it<00:18:08.160> back<00:18:08.340> to<00:18:08.580> I'm<00:18:08.820> not<00:18:09.120> quite 00:18:09.289 --> 00:18:09.299 align:start position:0% try and tie it back to I'm not quite 00:18:09.299 --> 00:18:12.070 align:start position:0% try and tie it back to I'm not quite sure<00:18:09.539> we're<00:18:10.080> quite<00:18:10.380> bottomed<00:18:10.799> out<00:18:10.919> what<00:18:11.700> it<00:18:11.880> is 00:18:12.070 --> 00:18:12.080 align:start position:0% sure we're quite bottomed out what it is 00:18:12.080 --> 00:18:15.470 align:start position:0% sure we're quite bottomed out what it is right<00:18:13.080> so<00:18:13.799> so<00:18:14.039> Ross<00:18:14.580> I<00:18:14.760> want<00:18:14.880> to<00:18:15.000> come<00:18:15.179> across 00:18:15.470 --> 00:18:15.480 align:start position:0% right so so Ross I want to come across 00:18:15.480 --> 00:18:17.630 align:start position:0% right so so Ross I want to come across to<00:18:15.539> you<00:18:15.720> because<00:18:15.900> up<00:18:16.440> above<00:18:16.980> your<00:18:17.220> right 00:18:17.630 --> 00:18:17.640 align:start position:0% to you because up above your right 00:18:17.640 --> 00:18:21.650 align:start position:0% to you because up above your right shoulder<00:18:18.179> on<00:18:18.780> my<00:18:19.080> left<00:18:19.280> is<00:18:20.280> is<00:18:20.640> the<00:18:21.000> other<00:18:21.480> shot 00:18:21.650 --> 00:18:21.660 align:start position:0% shoulder on my left is is the other shot 00:18:21.660 --> 00:18:24.350 align:start position:0% shoulder on my left is is the other shot there<00:18:21.900> you<00:18:22.020> go<00:18:22.140> up<00:18:22.320> there<00:18:22.500> is<00:18:23.160> the<00:18:23.520> book<00:18:23.880> right 00:18:24.350 --> 00:18:24.360 align:start position:0% there you go up there is the book right 00:18:24.360 --> 00:18:26.750 align:start position:0% there you go up there is the book right this<00:18:24.720> is<00:18:24.900> the<00:18:25.320> textbook<00:18:25.799> for<00:18:26.160> the<00:18:26.340> for<00:18:26.580> the 00:18:26.750 --> 00:18:26.760 align:start position:0% this is the textbook for the for the 00:18:26.760 --> 00:18:28.450 align:start position:0% this is the textbook for the for the certification<00:18:27.240> right 00:18:28.450 --> 00:18:28.460 align:start position:0% certification right 00:18:28.460 --> 00:18:30.730 align:start position:0% certification right uh<00:18:29.460> yeah 00:18:30.730 --> 00:18:30.740 align:start position:0% uh yeah 00:18:30.740 --> 00:18:34.130 align:start position:0% uh yeah you're<00:18:31.740> an<00:18:31.919> agent<00:18:32.220> put<00:18:32.640> together<00:18:32.820> and<00:18:33.660> in<00:18:33.840> in 00:18:34.130 --> 00:18:34.140 align:start position:0% you're an agent put together and in in 00:18:34.140 --> 00:18:36.470 align:start position:0% you're an agent put together and in in there<00:18:34.320> so<00:18:34.500> so<00:18:34.799> you<00:18:35.460> know<00:18:35.580> I<00:18:35.700> have<00:18:36.000> a<00:18:36.120> reputation 00:18:36.470 --> 00:18:36.480 align:start position:0% there so so you know I have a reputation 00:18:36.480 --> 00:18:38.150 align:start position:0% there so so you know I have a reputation for<00:18:36.720> being<00:18:36.960> the<00:18:37.140> guy<00:18:37.320> that<00:18:37.620> reads<00:18:38.039> the 00:18:38.150 --> 00:18:38.160 align:start position:0% for being the guy that reads the 00:18:38.160 --> 00:18:39.770 align:start position:0% for being the guy that reads the executive<00:18:38.520> summary<00:18:38.880> of<00:18:39.059> a<00:18:39.179> book<00:18:39.240> and<00:18:39.480> thinks 00:18:39.770 --> 00:18:39.780 align:start position:0% executive summary of a book and thinks 00:18:39.780 --> 00:18:41.930 align:start position:0% executive summary of a book and thinks I've<00:18:39.840> read<00:18:40.020> the<00:18:40.200> whole<00:18:40.320> book<00:18:40.500> but<00:18:41.460> but<00:18:41.640> I've 00:18:41.930 --> 00:18:41.940 align:start position:0% I've read the whole book but but I've 00:18:41.940 --> 00:18:43.370 align:start position:0% I've read the whole book but but I've actually<00:18:42.120> read<00:18:42.419> the<00:18:42.660> book 00:18:43.370 --> 00:18:43.380 align:start position:0% actually read the book 00:18:43.380 --> 00:18:46.190 align:start position:0% actually read the book and<00:18:44.340> there<00:18:45.000> was<00:18:45.179> no<00:18:45.299> executive<00:18:45.780> summary 00:18:46.190 --> 00:18:46.200 align:start position:0% and there was no executive summary 00:18:46.200 --> 00:18:48.650 align:start position:0% and there was no executive summary Stewarts<00:18:46.740> yeah<00:18:47.039> I<00:18:47.160> know<00:18:47.340> you<00:18:48.000> tricked<00:18:48.299> me<00:18:48.419> you 00:18:48.650 --> 00:18:48.660 align:start position:0% Stewarts yeah I know you tricked me you 00:18:48.660 --> 00:18:50.510 align:start position:0% Stewarts yeah I know you tricked me you treat<00:18:48.960> me<00:18:49.080> I<00:18:49.200> was<00:18:49.320> I<00:18:49.679> kept<00:18:49.919> reading<00:18:50.100> going<00:18:50.220> is 00:18:50.510 --> 00:18:50.520 align:start position:0% treat me I was I kept reading going is 00:18:50.520 --> 00:18:52.390 align:start position:0% treat me I was I kept reading going is this<00:18:50.820> the<00:18:50.940> end<00:18:51.059> of<00:18:51.179> the<00:18:51.299> exact<00:18:51.539> summary<00:18:51.900> yeah 00:18:52.390 --> 00:18:52.400 align:start position:0% this the end of the exact summary yeah 00:18:52.400 --> 00:18:55.430 align:start position:0% this the end of the exact summary yeah uh<00:18:53.400> the<00:18:53.640> uh<00:18:53.940> the<00:18:54.480> um<00:18:54.480> so<00:18:54.720> one<00:18:55.140> of<00:18:55.260> the<00:18:55.320> things 00:18:55.430 --> 00:18:55.440 align:start position:0% uh the uh the um so one of the things 00:18:55.440 --> 00:18:56.630 align:start position:0% uh the uh the um so one of the things that<00:18:55.620> you<00:18:55.740> did<00:18:55.860> in<00:18:55.980> the<00:18:56.100> book<00:18:56.160> that<00:18:56.340> I<00:18:56.520> really 00:18:56.630 --> 00:18:56.640 align:start position:0% that you did in the book that I really 00:18:56.640 --> 00:18:58.730 align:start position:0% that you did in the book that I really liked<00:18:56.880> was<00:18:57.120> that<00:18:57.419> you<00:18:57.660> you<00:18:57.960> don't<00:18:58.320> kind<00:18:58.500> of<00:18:58.620> say 00:18:58.730 --> 00:18:58.740 align:start position:0% liked was that you you don't kind of say 00:18:58.740 --> 00:19:00.230 align:start position:0% liked was that you you don't kind of say this<00:18:59.160> is<00:18:59.220> how<00:18:59.340> you<00:18:59.460> do<00:18:59.580> it<00:18:59.700> you<00:18:59.820> say<00:18:59.940> here<00:19:00.059> are 00:19:00.230 --> 00:19:00.240 align:start position:0% this is how you do it you say here are 00:19:00.240 --> 00:19:02.330 align:start position:0% this is how you do it you say here are some<00:19:00.360> principles<00:19:00.840> so<00:19:01.440> so<00:19:01.620> talk<00:19:01.980> us<00:19:02.160> through 00:19:02.330 --> 00:19:02.340 align:start position:0% some principles so so talk us through 00:19:02.340 --> 00:19:04.070 align:start position:0% some principles so so talk us through what<00:19:02.580> some<00:19:02.760> of<00:19:02.880> those<00:19:03.000> principles<00:19:03.360> are<00:19:03.600> and 00:19:04.070 --> 00:19:04.080 align:start position:0% what some of those principles are and 00:19:04.080 --> 00:19:06.350 align:start position:0% what some of those principles are and maybe<00:19:04.320> that'll<00:19:04.679> help<00:19:04.860> us<00:19:04.980> understand<00:19:05.240> kind<00:19:06.240> of 00:19:06.350 --> 00:19:06.360 align:start position:0% maybe that'll help us understand kind of 00:19:06.360 --> 00:19:09.409 align:start position:0% maybe that'll help us understand kind of what<00:19:06.840> what<00:19:07.320> governance<00:19:07.980> is<00:19:08.640> or<00:19:08.880> what<00:19:09.059> it<00:19:09.240> could 00:19:09.409 --> 00:19:09.419 align:start position:0% what what governance is or what it could 00:19:09.419 --> 00:19:10.370 align:start position:0% what what governance is or what it could be 00:19:10.370 --> 00:19:10.380 align:start position:0% be 00:19:10.380 --> 00:19:12.049 align:start position:0% be yeah<00:19:11.100> sure 00:19:12.049 --> 00:19:12.059 align:start position:0% yeah sure 00:19:12.059 --> 00:19:13.570 align:start position:0% yeah sure um 00:19:13.570 --> 00:19:13.580 align:start position:0% um 00:19:13.580 --> 00:19:16.190 align:start position:0% um in<00:19:14.580> terms<00:19:14.760> of<00:19:14.880> the<00:19:15.120> principles 00:19:16.190 --> 00:19:16.200 align:start position:0% in terms of the principles 00:19:16.200 --> 00:19:17.810 align:start position:0% in terms of the principles um<00:19:16.260> I<00:19:16.500> should<00:19:16.620> point<00:19:16.860> out<00:19:17.039> that<00:19:17.280> both<00:19:17.520> myself 00:19:17.810 --> 00:19:17.820 align:start position:0% um I should point out that both myself 00:19:17.820 --> 00:19:20.270 align:start position:0% um I should point out that both myself and<00:19:18.299> my<00:19:18.660> co-author<00:19:19.200> Adrian 00:19:20.270 --> 00:19:20.280 align:start position:0% and my co-author Adrian 00:19:20.280 --> 00:19:22.310 align:start position:0% and my co-author Adrian Adrian<00:19:20.940> Maury 00:19:22.310 --> 00:19:22.320 align:start position:0% Adrian Maury 00:19:22.320 --> 00:19:24.169 align:start position:0% Adrian Maury um we<00:19:22.620> come<00:19:22.799> from<00:19:22.980> a<00:19:23.160> consultancy<00:19:23.700> background 00:19:24.169 --> 00:19:24.179 align:start position:0% um we come from a consultancy background 00:19:24.179 --> 00:19:25.970 align:start position:0% um we come from a consultancy background so<00:19:24.780> when<00:19:24.900> you<00:19:25.020> come<00:19:25.200> from<00:19:25.320> a<00:19:25.500> consultancy 00:19:25.970 --> 00:19:25.980 align:start position:0% so when you come from a consultancy 00:19:25.980 --> 00:19:27.650 align:start position:0% so when you come from a consultancy background<00:19:26.400> and<00:19:26.640> it<00:19:26.820> sounds<00:19:27.000> very<00:19:27.240> much<00:19:27.360> like 00:19:27.650 --> 00:19:27.660 align:start position:0% background and it sounds very much like 00:19:27.660 --> 00:19:29.930 align:start position:0% background and it sounds very much like your<00:19:27.900> background<00:19:28.260> as<00:19:28.500> well<00:19:28.679> Amanda<00:19:29.100> when<00:19:29.760> you 00:19:29.930 --> 00:19:29.940 align:start position:0% your background as well Amanda when you 00:19:29.940 --> 00:19:31.850 align:start position:0% your background as well Amanda when you walk<00:19:30.120> into<00:19:30.299> a<00:19:30.600> client<00:19:30.900> you<00:19:31.260> can't<00:19:31.380> go<00:19:31.620> in 00:19:31.850 --> 00:19:31.860 align:start position:0% walk into a client you can't go in 00:19:31.860 --> 00:19:34.549 align:start position:0% walk into a client you can't go in spouting<00:19:32.640> the<00:19:33.419> philosophy<00:19:33.900> of<00:19:34.140> governance 00:19:34.549 --> 00:19:34.559 align:start position:0% spouting the philosophy of governance 00:19:34.559 --> 00:19:36.950 align:start position:0% spouting the philosophy of governance you<00:19:34.860> have<00:19:35.039> to<00:19:35.220> go<00:19:35.400> in<00:19:35.640> and<00:19:35.880> say<00:19:36.120> these<00:19:36.660> are<00:19:36.780> the 00:19:36.950 --> 00:19:36.960 align:start position:0% you have to go in and say these are the 00:19:36.960 --> 00:19:38.990 align:start position:0% you have to go in and say these are the changes<00:19:37.380> you<00:19:37.559> need<00:19:37.740> to<00:19:37.919> make<00:19:38.100> and<00:19:38.340> this<00:19:38.580> is<00:19:38.700> why 00:19:38.990 --> 00:19:39.000 align:start position:0% changes you need to make and this is why 00:19:39.000 --> 00:19:41.029 align:start position:0% changes you need to make and this is why you<00:19:39.299> have<00:19:39.480> to<00:19:39.600> be<00:19:39.660> able<00:19:39.780> to<00:19:39.900> support<00:19:40.140> it 00:19:41.029 --> 00:19:41.039 align:start position:0% you have to be able to support it 00:19:41.039 --> 00:19:43.850 align:start position:0% you have to be able to support it and<00:19:41.700> so<00:19:42.000> when<00:19:42.419> we<00:19:42.539> wrote<00:19:42.720> the<00:19:42.960> book 00:19:43.850 --> 00:19:43.860 align:start position:0% and so when we wrote the book 00:19:43.860 --> 00:19:45.830 align:start position:0% and so when we wrote the book we<00:19:44.340> knew<00:19:44.460> it<00:19:44.640> had<00:19:44.820> to<00:19:44.880> be<00:19:45.000> practical<00:19:45.419> but<00:19:45.720> we 00:19:45.830 --> 00:19:45.840 align:start position:0% we knew it had to be practical but we 00:19:45.840 --> 00:19:47.510 align:start position:0% we knew it had to be practical but we weren't<00:19:46.020> capable<00:19:46.380> of<00:19:46.559> writing<00:19:46.980> anything<00:19:47.160> but 00:19:47.510 --> 00:19:47.520 align:start position:0% weren't capable of writing anything but 00:19:47.520 --> 00:19:49.430 align:start position:0% weren't capable of writing anything but a<00:19:47.760> practical<00:19:48.059> book<00:19:48.360> anyway<00:19:48.600> because<00:19:49.080> that 00:19:49.430 --> 00:19:49.440 align:start position:0% a practical book anyway because that 00:19:49.440 --> 00:19:52.010 align:start position:0% a practical book anyway because that that's<00:19:49.740> the<00:19:49.980> type<00:19:50.160> of<00:19:50.280> business<00:19:50.460> we're<00:19:50.820> in 00:19:52.010 --> 00:19:52.020 align:start position:0% that's the type of business we're in 00:19:52.020 --> 00:19:54.049 align:start position:0% that's the type of business we're in but<00:19:52.440> we<00:19:52.620> also<00:19:52.860> knew<00:19:53.220> it<00:19:53.580> couldn't<00:19:53.700> be 00:19:54.049 --> 00:19:54.059 align:start position:0% but we also knew it couldn't be 00:19:54.059 --> 00:19:56.210 align:start position:0% but we also knew it couldn't be prescriptive<00:19:54.720> and<00:19:55.260> the<00:19:55.440> way<00:19:55.620> to<00:19:55.799> not<00:19:55.980> be 00:19:56.210 --> 00:19:56.220 align:start position:0% prescriptive and the way to not be 00:19:56.220 --> 00:19:59.930 align:start position:0% prescriptive and the way to not be prescriptive<00:19:56.900> is<00:19:57.900> to<00:19:58.440> have<00:19:59.220> it<00:19:59.400> principles 00:19:59.930 --> 00:19:59.940 align:start position:0% prescriptive is to have it principles 00:19:59.940 --> 00:20:02.090 align:start position:0% prescriptive is to have it principles based<00:20:00.600> and<00:20:01.080> so<00:20:01.260> we<00:20:01.380> headed<00:20:01.740> down<00:20:01.860> the 00:20:02.090 --> 00:20:02.100 align:start position:0% based and so we headed down the 00:20:02.100 --> 00:20:03.650 align:start position:0% based and so we headed down the principal's<00:20:02.640> route<00:20:02.820> but<00:20:03.059> we<00:20:03.240> wanted<00:20:03.419> the 00:20:03.650 --> 00:20:03.660 align:start position:0% principal's route but we wanted the 00:20:03.660 --> 00:20:07.130 align:start position:0% principal's route but we wanted the principles<00:20:04.140> to<00:20:04.500> be<00:20:04.620> sufficiently 00:20:07.130 --> 00:20:07.140 align:start position:0% principles to be sufficiently 00:20:07.140 --> 00:20:09.770 align:start position:0% principles to be sufficiently um<00:20:07.220> specific<00:20:08.220> if<00:20:08.640> you<00:20:08.820> like<00:20:08.940> so<00:20:09.360> that<00:20:09.600> people 00:20:09.770 --> 00:20:09.780 align:start position:0% um specific if you like so that people 00:20:09.780 --> 00:20:11.510 align:start position:0% um specific if you like so that people could<00:20:10.200> use<00:20:10.500> them<00:20:10.740> to<00:20:11.039> build<00:20:11.160> their<00:20:11.400> own 00:20:11.510 --> 00:20:11.520 align:start position:0% could use them to build their own 00:20:11.520 --> 00:20:13.490 align:start position:0% could use them to build their own governance<00:20:12.000> Frameworks<00:20:12.660> so<00:20:12.960> having<00:20:13.140> said 00:20:13.490 --> 00:20:13.500 align:start position:0% governance Frameworks so having said 00:20:13.500 --> 00:20:14.330 align:start position:0% governance Frameworks so having said that 00:20:14.330 --> 00:20:14.340 align:start position:0% that 00:20:14.340 --> 00:20:16.610 align:start position:0% that so<00:20:14.880> I'll<00:20:15.120> just<00:20:15.539> give<00:20:15.660> you<00:20:15.780> a<00:20:15.900> flavor<00:20:16.200> of<00:20:16.380> some 00:20:16.610 --> 00:20:16.620 align:start position:0% so I'll just give you a flavor of some 00:20:16.620 --> 00:20:18.230 align:start position:0% so I'll just give you a flavor of some of<00:20:16.740> the<00:20:16.860> principles 00:20:18.230 --> 00:20:18.240 align:start position:0% of the principles 00:20:18.240 --> 00:20:20.210 align:start position:0% of the principles um we<00:20:18.539> start<00:20:18.720> with<00:20:19.020> really<00:20:19.440> basic<00:20:19.980> things 00:20:20.210 --> 00:20:20.220 align:start position:0% um we start with really basic things 00:20:20.220 --> 00:20:22.730 align:start position:0% um we start with really basic things like<00:20:20.640> treat<00:20:21.059> change<00:20:21.539> differently<00:20:22.320> from 00:20:22.730 --> 00:20:22.740 align:start position:0% like treat change differently from 00:20:22.740 --> 00:20:25.190 align:start position:0% like treat change differently from business<00:20:23.039> as<00:20:23.460> usual<00:20:23.820> so<00:20:24.720> when<00:20:24.900> you've<00:20:25.080> got 00:20:25.190 --> 00:20:25.200 align:start position:0% business as usual so when you've got 00:20:25.200 --> 00:20:27.890 align:start position:0% business as usual so when you've got governance<00:20:25.740> Arrangements<00:20:26.580> the<00:20:27.419> reason<00:20:27.600> you 00:20:27.890 --> 00:20:27.900 align:start position:0% governance Arrangements the reason you 00:20:27.900 --> 00:20:30.110 align:start position:0% governance Arrangements the reason you have<00:20:28.080> a<00:20:28.260> project<00:20:28.440> board<00:20:28.919> is<00:20:29.700> that<00:20:29.880> everybody 00:20:30.110 --> 00:20:30.120 align:start position:0% have a project board is that everybody 00:20:30.120 --> 00:20:32.750 align:start position:0% have a project board is that everybody knows<00:20:30.840> that<00:20:31.200> while<00:20:31.559> the<00:20:31.799> org<00:20:32.100> chart<00:20:32.280> can<00:20:32.580> do 00:20:32.750 --> 00:20:32.760 align:start position:0% knows that while the org chart can do 00:20:32.760 --> 00:20:34.730 align:start position:0% knows that while the org chart can do all<00:20:33.000> sorts<00:20:33.299> of<00:20:33.419> good<00:20:33.600> things<00:20:33.960> you<00:20:34.500> know<00:20:34.620> it's 00:20:34.730 --> 00:20:34.740 align:start position:0% all sorts of good things you know it's 00:20:34.740 --> 00:20:36.890 align:start position:0% all sorts of good things you know it's the<00:20:34.980> way<00:20:35.100> businesses<00:20:35.760> organize<00:20:36.360> themselves 00:20:36.890 --> 00:20:36.900 align:start position:0% the way businesses organize themselves 00:20:36.900 --> 00:20:40.010 align:start position:0% the way businesses organize themselves business<00:20:37.440> as<00:20:37.860> usual<00:20:38.160> it's<00:20:39.059> no<00:20:39.299> good<00:20:39.539> when<00:20:39.900> it 00:20:40.010 --> 00:20:40.020 align:start position:0% business as usual it's no good when it 00:20:40.020 --> 00:20:42.350 align:start position:0% business as usual it's no good when it comes<00:20:40.320> to<00:20:40.440> a<00:20:40.679> project<00:20:40.980> because<00:20:41.700> it<00:20:42.120> hits 00:20:42.350 --> 00:20:42.360 align:start position:0% comes to a project because it hits 00:20:42.360 --> 00:20:45.110 align:start position:0% comes to a project because it hits people<00:20:42.720> a<00:20:43.200> project<00:20:43.460> impacts<00:20:44.460> people<00:20:44.640> across 00:20:45.110 --> 00:20:45.120 align:start position:0% people a project impacts people across 00:20:45.120 --> 00:20:47.450 align:start position:0% people a project impacts people across the<00:20:45.240> organization<00:20:45.840> so<00:20:46.260> consequently<00:20:46.919> you 00:20:47.450 --> 00:20:47.460 align:start position:0% the organization so consequently you 00:20:47.460 --> 00:20:49.070 align:start position:0% the organization so consequently you have<00:20:47.580> to<00:20:47.700> bring<00:20:47.880> them<00:20:48.120> together<00:20:48.299> in<00:20:48.660> a<00:20:48.900> board 00:20:49.070 --> 00:20:49.080 align:start position:0% have to bring them together in a board 00:20:49.080 --> 00:20:53.090 align:start position:0% have to bring them together in a board and<00:20:49.980> yet<00:20:50.520> you'll<00:20:51.179> still<00:20:51.360> see<00:20:51.660> everyone<00:20:52.140> I'm 00:20:53.090 --> 00:20:53.100 align:start position:0% and yet you'll still see everyone I'm 00:20:53.100 --> 00:20:54.470 align:start position:0% and yet you'll still see everyone I'm sure<00:20:53.280> the<00:20:53.460> people<00:20:53.640> out<00:20:53.940> there<00:20:54.059> are<00:20:54.179> thinking 00:20:54.470 --> 00:20:54.480 align:start position:0% sure the people out there are thinking 00:20:54.480 --> 00:20:56.930 align:start position:0% sure the people out there are thinking yeah<00:20:54.720> we<00:20:54.960> all<00:20:55.140> know<00:20:55.320> this<00:20:55.620> but<00:20:56.340> you<00:20:56.580> have<00:20:56.700> no 00:20:56.930 --> 00:20:56.940 align:start position:0% yeah we all know this but you have no 00:20:56.940 --> 00:20:58.850 align:start position:0% yeah we all know this but you have no idea<00:20:57.240> the<00:20:57.480> number<00:20:57.660> of<00:20:57.840> times<00:20:58.020> I've<00:20:58.380> seen<00:20:58.620> the 00:20:58.850 --> 00:20:58.860 align:start position:0% idea the number of times I've seen the 00:20:58.860 --> 00:21:01.070 align:start position:0% idea the number of times I've seen the project<00:20:59.039> board<00:20:59.580> then<00:20:59.940> which<00:21:00.480> is<00:21:00.660> supposed<00:21:00.900> to 00:21:01.070 --> 00:21:01.080 align:start position:0% project board then which is supposed to 00:21:01.080 --> 00:21:03.770 align:start position:0% project board then which is supposed to be<00:21:01.380> the<00:21:01.980> decision-making<00:21:02.700> body 00:21:03.770 --> 00:21:03.780 align:start position:0% be the decision-making body 00:21:03.780 --> 00:21:06.470 align:start position:0% be the decision-making body a<00:21:04.380> decision<00:21:04.679> is<00:21:04.980> made<00:21:05.160> and<00:21:05.400> you<00:21:05.580> say<00:21:05.820> right 00:21:06.470 --> 00:21:06.480 align:start position:0% a decision is made and you say right 00:21:06.480 --> 00:21:08.810 align:start position:0% a decision is made and you say right that's<00:21:06.960> great<00:21:07.200> the<00:21:07.500> decisions<00:21:07.860> made<00:21:08.160> and<00:21:08.640> the 00:21:08.810 --> 00:21:08.820 align:start position:0% that's great the decisions made and the 00:21:08.820 --> 00:21:10.730 align:start position:0% that's great the decisions made and the project<00:21:08.940> sponsor<00:21:09.539> says<00:21:09.840> to<00:21:09.960> you<00:21:10.140> now<00:21:10.620> I've 00:21:10.730 --> 00:21:10.740 align:start position:0% project sponsor says to you now I've 00:21:10.740 --> 00:21:12.529 align:start position:0% project sponsor says to you now I've just<00:21:10.919> got<00:21:11.039> to<00:21:11.160> get<00:21:11.220> it<00:21:11.340> ratified<00:21:11.760> by<00:21:12.120> my<00:21:12.360> boss 00:21:12.529 --> 00:21:12.539 align:start position:0% just got to get it ratified by my boss 00:21:12.539 --> 00:21:15.590 align:start position:0% just got to get it ratified by my boss it's<00:21:13.080> got<00:21:13.260> to<00:21:13.380> go<00:21:13.500> off<00:21:13.620> to<00:21:13.799> the<00:21:13.919> boss<00:21:14.360> so<00:21:15.360> all 00:21:15.590 --> 00:21:15.600 align:start position:0% it's got to go off to the boss so all 00:21:15.600 --> 00:21:17.330 align:start position:0% it's got to go off to the boss so all decisions<00:21:15.900> go<00:21:16.200> the<00:21:16.440> boss<00:21:16.559> no<00:21:16.860> not<00:21:17.160> all 00:21:17.330 --> 00:21:17.340 align:start position:0% decisions go the boss no not all 00:21:17.340 --> 00:21:19.610 align:start position:0% decisions go the boss no not all decisions<00:21:17.760> the<00:21:18.419> financial<00:21:18.660> decisions<00:21:19.320> have 00:21:19.610 --> 00:21:19.620 align:start position:0% decisions the financial decisions have 00:21:19.620 --> 00:21:21.830 align:start position:0% decisions the financial decisions have to<00:21:19.740> go<00:21:19.860> to<00:21:19.980> the<00:21:20.160> CFO<00:21:20.640> so<00:21:21.240> what<00:21:21.360> they've<00:21:21.600> done<00:21:21.720> is 00:21:21.830 --> 00:21:21.840 align:start position:0% to go to the CFO so what they've done is 00:21:21.840 --> 00:21:23.510 align:start position:0% to go to the CFO so what they've done is they've<00:21:22.020> taken<00:21:22.320> a<00:21:22.440> project<00:21:22.559> board<00:21:22.919> and 00:21:23.510 --> 00:21:23.520 align:start position:0% they've taken a project board and 00:21:23.520 --> 00:21:25.430 align:start position:0% they've taken a project board and slotted<00:21:24.000> it<00:21:24.179> back<00:21:24.299> into<00:21:24.480> the<00:21:24.720> old<00:21:24.900> chart<00:21:25.200> the 00:21:25.430 --> 00:21:25.440 align:start position:0% slotted it back into the old chart the 00:21:25.440 --> 00:21:27.230 align:start position:0% slotted it back into the old chart the very<00:21:25.559> thing<00:21:25.740> they're<00:21:25.919> trying<00:21:26.220> to<00:21:26.400> avoid 00:21:27.230 --> 00:21:27.240 align:start position:0% very thing they're trying to avoid 00:21:27.240 --> 00:21:29.930 align:start position:0% very thing they're trying to avoid so<00:21:27.900> that's<00:21:28.080> one<00:21:28.380> principle<00:21:28.799> single<00:21:29.580> point<00:21:29.700> of 00:21:29.930 --> 00:21:29.940 align:start position:0% so that's one principle single point of 00:21:29.940 --> 00:21:32.149 align:start position:0% so that's one principle single point of accountability<00:21:30.419> for<00:21:30.900> projects<00:21:31.440> and<00:21:31.620> programs 00:21:32.149 --> 00:21:32.159 align:start position:0% accountability for projects and programs 00:21:32.159 --> 00:21:35.330 align:start position:0% accountability for projects and programs one<00:21:32.820> person<00:21:33.080> accountable<00:21:34.080> and<00:21:34.980> then<00:21:35.159> the 00:21:35.330 --> 00:21:35.340 align:start position:0% one person accountable and then the 00:21:35.340 --> 00:21:38.510 align:start position:0% one person accountable and then the third<00:21:35.520> principle<00:21:36.000> is<00:21:36.419> how<00:21:37.140> do<00:21:37.559> you<00:21:37.740> choose<00:21:38.100> who 00:21:38.510 --> 00:21:38.520 align:start position:0% third principle is how do you choose who 00:21:38.520 --> 00:21:41.090 align:start position:0% third principle is how do you choose who that<00:21:38.760> person<00:21:38.940> should<00:21:39.360> be<00:21:39.480> and<00:21:40.320> that's<00:21:40.740> about 00:21:41.090 --> 00:21:41.100 align:start position:0% that person should be and that's about 00:21:41.100 --> 00:21:45.409 align:start position:0% that person should be and that's about focusing<00:21:41.820> on<00:21:42.179> the<00:21:42.419> business<00:21:43.159> your<00:21:44.159> treat<00:21:45.059> your 00:21:45.409 --> 00:21:45.419 align:start position:0% focusing on the business your treat your 00:21:45.419 --> 00:21:49.010 align:start position:0% focusing on the business your treat your projects<00:21:45.840> and<00:21:46.080> programs<00:21:46.620> as<00:21:46.860> Investments<00:21:48.020> and 00:21:49.010 --> 00:21:49.020 align:start position:0% projects and programs as Investments and 00:21:49.020 --> 00:21:51.110 align:start position:0% projects and programs as Investments and therefore<00:21:49.559> their<00:21:50.100> investments<00:21:50.700> in<00:21:50.940> the 00:21:51.110 --> 00:21:51.120 align:start position:0% therefore their investments in the 00:21:51.120 --> 00:21:53.029 align:start position:0% therefore their investments in the business<00:21:51.299> the<00:21:51.900> business<00:21:52.140> has<00:21:52.500> to<00:21:52.679> be<00:21:52.799> the 00:21:53.029 --> 00:21:53.039 align:start position:0% business the business has to be the 00:21:53.039 --> 00:21:55.149 align:start position:0% business the business has to be the people<00:21:53.220> who<00:21:53.520> own<00:21:53.700> the<00:21:53.880> projects<00:21:54.360> and<00:21:54.480> programs 00:21:55.149 --> 00:21:55.159 align:start position:0% people who own the projects and programs 00:21:55.159 --> 00:21:57.590 align:start position:0% people who own the projects and programs supported<00:21:56.159> of<00:21:56.460> course<00:21:56.580> by<00:21:57.000> the<00:21:57.179> delivery 00:21:57.590 --> 00:21:57.600 align:start position:0% supported of course by the delivery 00:21:57.600 --> 00:22:00.350 align:start position:0% supported of course by the delivery people<00:21:57.980> you've<00:21:58.980> mentioned<00:21:59.340> earlier 00:22:00.350 --> 00:22:00.360 align:start position:0% people you've mentioned earlier 00:22:00.360 --> 00:22:02.450 align:start position:0% people you've mentioned earlier um<00:22:00.419> Stuart<00:22:00.960> about 00:22:02.450 --> 00:22:02.460 align:start position:0% um Stuart about 00:22:02.460 --> 00:22:04.970 align:start position:0% um Stuart about um when<00:22:02.820> you<00:22:03.000> come<00:22:03.179> up<00:22:03.360> against<00:22:03.600> people<00:22:04.440> who 00:22:04.970 --> 00:22:04.980 align:start position:0% um when you come up against people who 00:22:04.980 --> 00:22:07.850 align:start position:0% um when you come up against people who act<00:22:05.280> badly<00:22:05.760> in<00:22:06.059> the<00:22:06.179> governance<00:22:06.600> space<00:22:06.960> and 00:22:07.850 --> 00:22:07.860 align:start position:0% act badly in the governance space and 00:22:07.860 --> 00:22:10.669 align:start position:0% act badly in the governance space and there's<00:22:08.100> a<00:22:08.400> classic<00:22:08.640> situation<00:22:09.539> that<00:22:10.260> I've 00:22:10.669 --> 00:22:10.679 align:start position:0% there's a classic situation that I've 00:22:10.679 --> 00:22:13.549 align:start position:0% there's a classic situation that I've bumped<00:22:11.280> into<00:22:11.400> many<00:22:11.880> many<00:22:12.120> times 00:22:13.549 --> 00:22:13.559 align:start position:0% bumped into many many times 00:22:13.559 --> 00:22:16.250 align:start position:0% bumped into many many times which<00:22:14.280> is<00:22:14.460> that<00:22:14.880> when<00:22:15.720> you<00:22:15.840> talk<00:22:16.080> about 00:22:16.250 --> 00:22:16.260 align:start position:0% which is that when you talk about 00:22:16.260 --> 00:22:18.890 align:start position:0% which is that when you talk about governance<00:22:17.039> you<00:22:17.520> automatic<00:22:18.120> automatically 00:22:18.890 --> 00:22:18.900 align:start position:0% governance you automatic automatically 00:22:18.900 --> 00:22:21.230 align:start position:0% governance you automatic automatically start<00:22:19.200> talking<00:22:19.500> about<00:22:19.740> accountability 00:22:21.230 --> 00:22:21.240 align:start position:0% start talking about accountability 00:22:21.240 --> 00:22:23.210 align:start position:0% start talking about accountability and<00:22:21.780> when<00:22:21.900> you<00:22:22.080> talk<00:22:22.260> about<00:22:22.380> accountability 00:22:23.210 --> 00:22:23.220 align:start position:0% and when you talk about accountability 00:22:23.220 --> 00:22:26.090 align:start position:0% and when you talk about accountability you're<00:22:23.880> talking<00:22:24.120> about<00:22:24.419> ownership<00:22:25.140> and<00:22:25.919> when 00:22:26.090 --> 00:22:26.100 align:start position:0% you're talking about ownership and when 00:22:26.100 --> 00:22:28.070 align:start position:0% you're talking about ownership and when you<00:22:26.220> talk<00:22:26.400> about<00:22:26.580> ownership<00:22:27.240> you're<00:22:27.840> talking 00:22:28.070 --> 00:22:28.080 align:start position:0% you talk about ownership you're talking 00:22:28.080 --> 00:22:31.190 align:start position:0% you talk about ownership you're talking about<00:22:28.320> Turf<00:22:28.919> protection<00:22:29.480> and<00:22:30.480> so<00:22:30.720> when<00:22:31.020> you 00:22:31.190 --> 00:22:31.200 align:start position:0% about Turf protection and so when you 00:22:31.200 --> 00:22:33.950 align:start position:0% about Turf protection and so when you come<00:22:31.380> in<00:22:31.679> and<00:22:32.400> the<00:22:32.640> delivery<00:22:33.059> group<00:22:33.299> in<00:22:33.600> the<00:22:33.780> in 00:22:33.950 --> 00:22:33.960 align:start position:0% come in and the delivery group in the in 00:22:33.960 --> 00:22:36.649 align:start position:0% come in and the delivery group in the in the<00:22:34.200> organization<00:22:34.860> is<00:22:35.520> owning<00:22:35.940> businesses 00:22:36.649 --> 00:22:36.659 align:start position:0% the organization is owning businesses 00:22:36.659 --> 00:22:38.870 align:start position:0% the organization is owning businesses owning<00:22:37.320> projects<00:22:37.919> rather<00:22:38.220> projects<00:22:38.760> and 00:22:38.870 --> 00:22:38.880 align:start position:0% owning projects rather projects and 00:22:38.880 --> 00:22:41.330 align:start position:0% owning projects rather projects and programs<00:22:39.559> when<00:22:40.559> they<00:22:40.799> should<00:22:40.919> be<00:22:41.100> the 00:22:41.330 --> 00:22:41.340 align:start position:0% programs when they should be the 00:22:41.340 --> 00:22:43.430 align:start position:0% programs when they should be the Delivery<00:22:41.880> Agent<00:22:42.240> you<00:22:42.600> know<00:22:42.659> the<00:22:42.960> supplier 00:22:43.430 --> 00:22:43.440 align:start position:0% Delivery Agent you know the supplier 00:22:43.440 --> 00:22:45.350 align:start position:0% Delivery Agent you know the supplier representative<00:22:44.039> and<00:22:44.820> you're<00:22:45.000> trying<00:22:45.179> to 00:22:45.350 --> 00:22:45.360 align:start position:0% representative and you're trying to 00:22:45.360 --> 00:22:47.630 align:start position:0% representative and you're trying to explain<00:22:45.659> to<00:22:46.080> them<00:22:46.200> no<00:22:46.559> the<00:22:46.980> business<00:22:47.220> should 00:22:47.630 --> 00:22:47.640 align:start position:0% explain to them no the business should 00:22:47.640 --> 00:22:49.549 align:start position:0% explain to them no the business should own<00:22:47.940> it<00:22:48.120> and<00:22:48.480> you<00:22:48.659> support<00:22:48.960> the<00:22:49.380> business 00:22:49.549 --> 00:22:49.559 align:start position:0% own it and you support the business 00:22:49.559 --> 00:22:51.770 align:start position:0% own it and you support the business you're<00:22:50.100> enabling<00:22:50.700> you're<00:22:51.179> enabling<00:22:51.600> the 00:22:51.770 --> 00:22:51.780 align:start position:0% you're enabling you're enabling the 00:22:51.780 --> 00:22:53.810 align:start position:0% you're enabling you're enabling the business<00:22:52.020> you<00:22:52.740> can<00:22:52.860> end<00:22:52.980> up<00:22:53.159> in<00:22:53.340> all<00:22:53.520> sorts<00:22:53.760> of 00:22:53.810 --> 00:22:53.820 align:start position:0% business you can end up in all sorts of 00:22:53.820 --> 00:22:56.090 align:start position:0% business you can end up in all sorts of turf<00:22:54.179> protection<00:22:54.419> issues<00:22:55.020> and<00:22:55.380> that's<00:22:55.559> one<00:22:55.919> of 00:22:56.090 --> 00:22:56.100 align:start position:0% turf protection issues and that's one of 00:22:56.100 --> 00:22:58.430 align:start position:0% turf protection issues and that's one of the<00:22:56.159> major<00:22:56.460> reasons<00:22:57.059> you<00:22:57.360> get<00:22:57.539> pushback<00:22:58.140> when 00:22:58.430 --> 00:22:58.440 align:start position:0% the major reasons you get pushback when 00:22:58.440 --> 00:22:59.690 align:start position:0% the major reasons you get pushback when you're<00:22:58.620> trying<00:22:58.799> to<00:22:58.980> put<00:22:59.100> new<00:22:59.280> governance 00:22:59.690 --> 00:22:59.700 align:start position:0% you're trying to put new governance 00:22:59.700 --> 00:23:01.850 align:start position:0% you're trying to put new governance Arrangements<00:23:00.419> in<00:23:00.539> places<00:23:00.720> Amanda<00:23:01.559> do<00:23:01.799> you 00:23:01.850 --> 00:23:01.860 align:start position:0% Arrangements in places Amanda do you 00:23:01.860 --> 00:23:03.289 align:start position:0% Arrangements in places Amanda do you have<00:23:01.980> any<00:23:02.039> thoughts<00:23:02.340> on<00:23:02.460> that<00:23:02.640> because<00:23:02.940> yeah 00:23:03.289 --> 00:23:03.299 align:start position:0% have any thoughts on that because yeah 00:23:03.299 --> 00:23:04.909 align:start position:0% have any thoughts on that because yeah that's<00:23:03.600> something<00:23:04.140> you<00:23:04.380> and<00:23:04.500> I<00:23:04.559> have<00:23:04.679> talked 00:23:04.909 --> 00:23:04.919 align:start position:0% that's something you and I have talked 00:23:04.919 --> 00:23:06.409 align:start position:0% that's something you and I have talked about<00:23:04.980> before<00:23:05.280> right<00:23:05.640> that's<00:23:06.000> what<00:23:06.179> I<00:23:06.360> was 00:23:06.409 --> 00:23:06.419 align:start position:0% about before right that's what I was 00:23:06.419 --> 00:23:08.029 align:start position:0% about before right that's what I was talking<00:23:06.600> about<00:23:06.720> but<00:23:07.020> we<00:23:07.380> still<00:23:07.559> work<00:23:07.799> with 00:23:08.029 --> 00:23:08.039 align:start position:0% talking about but we still work with 00:23:08.039 --> 00:23:10.970 align:start position:0% talking about but we still work with people<00:23:08.419> they've<00:23:09.419> still<00:23:09.539> got<00:23:09.840> politics<00:23:10.620> we've 00:23:10.970 --> 00:23:10.980 align:start position:0% people they've still got politics we've 00:23:10.980 --> 00:23:12.049 align:start position:0% people they've still got politics we've still<00:23:11.220> got 00:23:12.049 --> 00:23:12.059 align:start position:0% still got 00:23:12.059 --> 00:23:15.409 align:start position:0% still got the<00:23:12.900> the<00:23:12.900> the<00:23:13.260> the<00:23:13.760> thought<00:23:14.760> of<00:23:15.000> power<00:23:15.179> or 00:23:15.409 --> 00:23:15.419 align:start position:0% the the the the thought of power or 00:23:15.419 --> 00:23:18.169 align:start position:0% the the the the thought of power or influence<00:23:16.020> still<00:23:16.559> plays 00:23:18.169 --> 00:23:18.179 align:start position:0% influence still plays 00:23:18.179 --> 00:23:20.870 align:start position:0% influence still plays um<00:23:18.299> at<00:23:18.780> the<00:23:18.960> table<00:23:19.140> and<00:23:19.919> that<00:23:20.159> is<00:23:20.340> something<00:23:20.520> we 00:23:20.870 --> 00:23:20.880 align:start position:0% um at the table and that is something we 00:23:20.880 --> 00:23:23.330 align:start position:0% um at the table and that is something we can't<00:23:21.000> avoid<00:23:21.299> but<00:23:21.600> we<00:23:21.840> very<00:23:22.080> rarely<00:23:22.620> talk 00:23:23.330 --> 00:23:23.340 align:start position:0% can't avoid but we very rarely talk 00:23:23.340 --> 00:23:25.789 align:start position:0% can't avoid but we very rarely talk about<00:23:23.640> how<00:23:23.940> to<00:23:24.059> manage<00:23:24.360> that 00:23:25.789 --> 00:23:25.799 align:start position:0% about how to manage that 00:23:25.799 --> 00:23:26.690 align:start position:0% about how to manage that um 00:23:26.690 --> 00:23:26.700 align:start position:0% um 00:23:26.700 --> 00:23:29.210 align:start position:0% um and<00:23:27.360> I've<00:23:27.539> just<00:23:27.780> I<00:23:28.020> was<00:23:28.320> about<00:23:28.500> to<00:23:28.679> Ping<00:23:28.860> but<00:23:29.039> I 00:23:29.210 --> 00:23:29.220 align:start position:0% and I've just I was about to Ping but I 00:23:29.220 --> 00:23:30.529 align:start position:0% and I've just I was about to Ping but I can<00:23:29.280> say<00:23:29.400> it<00:23:29.580> out<00:23:29.640> loud<00:23:29.820> the<00:23:30.120> other<00:23:30.179> thing<00:23:30.360> I 00:23:30.529 --> 00:23:30.539 align:start position:0% can say it out loud the other thing I 00:23:30.539 --> 00:23:33.110 align:start position:0% can say it out loud the other thing I haven't<00:23:30.659> seen<00:23:31.020> in<00:23:31.200> a<00:23:31.380> long<00:23:31.500> time<00:23:31.760> uh<00:23:32.760> when<00:23:32.940> I 00:23:33.110 --> 00:23:33.120 align:start position:0% haven't seen in a long time uh when I 00:23:33.120 --> 00:23:35.330 align:start position:0% haven't seen in a long time uh when I walk<00:23:33.240> into<00:23:33.419> projects<00:23:34.080> is<00:23:34.380> the<00:23:34.679> old<00:23:34.799> terms<00:23:35.220> of 00:23:35.330 --> 00:23:35.340 align:start position:0% walk into projects is the old terms of 00:23:35.340 --> 00:23:37.730 align:start position:0% walk into projects is the old terms of reference<00:23:35.760> that<00:23:36.179> we<00:23:36.299> used<00:23:36.480> to<00:23:36.720> come<00:23:36.840> out<00:23:37.020> with 00:23:37.730 --> 00:23:37.740 align:start position:0% reference that we used to come out with 00:23:37.740 --> 00:23:39.770 align:start position:0% reference that we used to come out with a<00:23:38.100> solid<00:23:38.580> term<00:23:38.760> of<00:23:38.940> reference<00:23:39.299> for<00:23:39.600> each 00:23:39.770 --> 00:23:39.780 align:start position:0% a solid term of reference for each 00:23:39.780 --> 00:23:42.830 align:start position:0% a solid term of reference for each governance<00:23:40.679> Forum<00:23:41.100> that<00:23:41.700> articulates<00:23:42.360> the 00:23:42.830 --> 00:23:42.840 align:start position:0% governance Forum that articulates the 00:23:42.840 --> 00:23:46.070 align:start position:0% governance Forum that articulates the the<00:23:43.260> clear<00:23:43.919> accountabilities<00:23:44.780> I'm<00:23:45.780> going<00:23:45.960> to 00:23:46.070 --> 00:23:46.080 align:start position:0% the clear accountabilities I'm going to 00:23:46.080 --> 00:23:48.289 align:start position:0% the clear accountabilities I'm going to be<00:23:46.200> a<00:23:46.559> bit<00:23:46.679> flippant<00:23:47.159> and<00:23:47.460> say<00:23:47.580> that<00:23:47.940> seems<00:23:48.240> to 00:23:48.289 --> 00:23:48.299 align:start position:0% be a bit flippant and say that seems to 00:23:48.299 --> 00:23:50.390 align:start position:0% be a bit flippant and say that seems to have<00:23:48.480> passed<00:23:48.960> away<00:23:49.080> when<00:23:49.500> we<00:23:49.620> started<00:23:49.919> to<00:23:50.100> lean 00:23:50.390 --> 00:23:50.400 align:start position:0% have passed away when we started to lean 00:23:50.400 --> 00:23:52.750 align:start position:0% have passed away when we started to lean in<00:23:50.520> more<00:23:50.760> to<00:23:50.940> our<00:23:51.179> agile 00:23:52.750 --> 00:23:52.760 align:start position:0% in more to our agile 00:23:52.760 --> 00:23:57.669 align:start position:0% in more to our agile uh<00:23:53.960> desires<00:23:54.960> of<00:23:55.260> of<00:23:55.620> and<00:23:56.220> agile<00:23:56.580> in<00:23:56.820> the<00:23:57.000> in<00:23:57.299> the 00:23:57.669 --> 00:23:57.679 align:start position:0% uh desires of of and agile in the in the 00:23:57.679 --> 00:24:00.970 align:start position:0% uh desires of of and agile in the in the messed<00:23:58.679> up<00:23:58.740> version<00:23:59.039> which<00:23:59.580> is<00:23:59.820> more<00:24:00.299> flexible 00:24:00.970 --> 00:24:00.980 align:start position:0% messed up version which is more flexible 00:24:00.980 --> 00:24:04.970 align:start position:0% messed up version which is more flexible not<00:24:01.980> really<00:24:02.280> pure<00:24:02.640> agile 00:24:04.970 --> 00:24:04.980 align:start position:0% not really pure agile 00:24:04.980 --> 00:24:07.370 align:start position:0% not really pure agile um<00:24:05.100> so<00:24:05.460> that<00:24:05.820> that<00:24:06.059> same<00:24:06.299> that<00:24:06.720> they<00:24:07.140> want<00:24:07.260> to 00:24:07.370 --> 00:24:07.380 align:start position:0% um so that that same that they want to 00:24:07.380 --> 00:24:09.710 align:start position:0% um so that that same that they want to do<00:24:07.500> away<00:24:07.679> with<00:24:08.100> some<00:24:08.280> of<00:24:08.400> these<00:24:08.640> structures 00:24:09.710 --> 00:24:09.720 align:start position:0% do away with some of these structures 00:24:09.720 --> 00:24:11.930 align:start position:0% do away with some of these structures um<00:24:09.780> which<00:24:10.020> we<00:24:10.200> have<00:24:10.320> to<00:24:10.500> lean<00:24:10.860> on<00:24:10.980> because 00:24:11.930 --> 00:24:11.940 align:start position:0% um which we have to lean on because 00:24:11.940 --> 00:24:13.909 align:start position:0% um which we have to lean on because ultimately<00:24:12.539> when<00:24:12.900> it<00:24:13.020> comes<00:24:13.260> down<00:24:13.320> to<00:24:13.500> it<00:24:13.620> if 00:24:13.909 --> 00:24:13.919 align:start position:0% ultimately when it comes down to it if 00:24:13.919 --> 00:24:15.529 align:start position:0% ultimately when it comes down to it if someone<00:24:14.100> isn't<00:24:14.460> performing<00:24:14.880> against<00:24:15.120> their 00:24:15.529 --> 00:24:15.539 align:start position:0% someone isn't performing against their 00:24:15.539 --> 00:24:17.810 align:start position:0% someone isn't performing against their against<00:24:16.020> their<00:24:16.440> role<00:24:16.860> well<00:24:17.280> then<00:24:17.520> you've<00:24:17.700> got 00:24:17.810 --> 00:24:17.820 align:start position:0% against their role well then you've got 00:24:17.820 --> 00:24:20.149 align:start position:0% against their role well then you've got to<00:24:17.880> escalate<00:24:18.360> yeah<00:24:19.380> um<00:24:19.440> because<00:24:19.620> it's<00:24:19.860> in<00:24:20.039> the 00:24:20.149 --> 00:24:20.159 align:start position:0% to escalate yeah um because it's in the 00:24:20.159 --> 00:24:23.210 align:start position:0% to escalate yeah um because it's in the best<00:24:20.280> interest<00:24:20.580> of<00:24:20.940> the<00:24:21.480> project<00:24:21.600> delivery 00:24:23.210 --> 00:24:23.220 align:start position:0% best interest of the project delivery 00:24:23.220 --> 00:24:25.310 align:start position:0% best interest of the project delivery um<00:24:23.280> and<00:24:23.580> everyone<00:24:23.760> always<00:24:24.059> has<00:24:24.299> a<00:24:24.480> boss 00:24:25.310 --> 00:24:25.320 align:start position:0% um and everyone always has a boss 00:24:25.320 --> 00:24:27.710 align:start position:0% um and everyone always has a boss but<00:24:26.039> you<00:24:26.220> do<00:24:26.340> have<00:24:26.520> to<00:24:26.700> escalate<00:24:27.179> that<00:24:27.419> role 00:24:27.710 --> 00:24:27.720 align:start position:0% but you do have to escalate that role 00:24:27.720 --> 00:24:30.230 align:start position:0% but you do have to escalate that role and<00:24:28.080> and<00:24:28.380> I<00:24:28.799> do<00:24:28.919> find<00:24:29.159> a<00:24:29.400> lot<00:24:29.520> of<00:24:29.820> the<00:24:30.059> time 00:24:30.230 --> 00:24:30.240 align:start position:0% and and I do find a lot of the time 00:24:30.240 --> 00:24:33.110 align:start position:0% and and I do find a lot of the time whether<00:24:30.720> it's<00:24:31.080> pmo<00:24:31.860> leaders 00:24:33.110 --> 00:24:33.120 align:start position:0% whether it's pmo leaders 00:24:33.120 --> 00:24:35.210 align:start position:0% whether it's pmo leaders um even<00:24:33.480> program<00:24:33.840> directors<00:24:34.440> they<00:24:34.799> do<00:24:34.980> find 00:24:35.210 --> 00:24:35.220 align:start position:0% um even program directors they do find 00:24:35.220 --> 00:24:37.730 align:start position:0% um even program directors they do find it<00:24:35.400> difficult<00:24:35.760> to<00:24:36.120> navigate<00:24:36.299> how<00:24:36.960> to<00:24:37.140> escalate 00:24:37.730 --> 00:24:37.740 align:start position:0% it difficult to navigate how to escalate 00:24:37.740 --> 00:24:40.250 align:start position:0% it difficult to navigate how to escalate a<00:24:38.039> steering<00:24:38.340> committee<00:24:38.760> role 00:24:40.250 --> 00:24:40.260 align:start position:0% a steering committee role 00:24:40.260 --> 00:24:42.830 align:start position:0% a steering committee role um<00:24:40.320> and<00:24:40.559> how<00:24:40.740> that<00:24:40.980> influences<00:24:41.520> that<00:24:41.880> all<00:24:42.240> you 00:24:42.830 --> 00:24:42.840 align:start position:0% um and how that influences that all you 00:24:42.840 --> 00:24:45.350 align:start position:0% um and how that influences that all you know<00:24:42.900> it<00:24:43.080> will<00:24:43.260> influence<00:24:43.679> my<00:24:43.860> career 00:24:45.350 --> 00:24:45.360 align:start position:0% know it will influence my career 00:24:45.360 --> 00:24:47.930 align:start position:0% know it will influence my career um<00:24:45.480> no<00:24:46.020> poor<00:24:46.740> delivery<00:24:47.100> will<00:24:47.280> influence<00:24:47.760> your 00:24:47.930 --> 00:24:47.940 align:start position:0% um no poor delivery will influence your 00:24:47.940 --> 00:24:50.450 align:start position:0% um no poor delivery will influence your career<00:24:48.299> uh<00:24:49.080> keep<00:24:49.380> keep<00:24:49.440> the<00:24:49.799> eye<00:24:49.919> on<00:24:50.100> the<00:24:50.220> prize 00:24:50.450 --> 00:24:50.460 align:start position:0% career uh keep keep the eye on the prize 00:24:50.460 --> 00:24:53.870 align:start position:0% career uh keep keep the eye on the prize not<00:24:50.940> not<00:24:51.860> personalities<00:24:52.860> and<00:24:53.280> and<00:24:53.460> in<00:24:53.760> the 00:24:53.870 --> 00:24:53.880 align:start position:0% not not personalities and and in the 00:24:53.880 --> 00:24:56.270 align:start position:0% not not personalities and and in the best<00:24:54.000> interest<00:24:54.179> of<00:24:54.539> how<00:24:54.960> you<00:24:55.080> deliver<00:24:55.320> some<00:24:56.159> of 00:24:56.270 --> 00:24:56.280 align:start position:0% best interest of how you deliver some of 00:24:56.280 --> 00:24:58.789 align:start position:0% best interest of how you deliver some of those<00:24:56.520> hard<00:24:57.120> decisions<00:24:57.600> we<00:24:58.320> just<00:24:58.440> have<00:24:58.559> to<00:24:58.679> do 00:24:58.789 --> 00:24:58.799 align:start position:0% those hard decisions we just have to do 00:24:58.799 --> 00:25:01.070 align:start position:0% those hard decisions we just have to do we<00:24:59.159> have<00:24:59.340> to<00:24:59.520> do<00:24:59.700> as<00:25:00.419> project<00:25:00.780> management 00:25:01.070 --> 00:25:01.080 align:start position:0% we have to do as project management 00:25:01.080 --> 00:25:02.510 align:start position:0% we have to do as project management professionals 00:25:02.510 --> 00:25:02.520 align:start position:0% professionals 00:25:02.520 --> 00:25:04.549 align:start position:0% professionals I<00:25:03.059> think 00:25:04.549 --> 00:25:04.559 align:start position:0% I think 00:25:04.559 --> 00:25:07.010 align:start position:0% I think yeah<00:25:05.460> and<00:25:05.640> it's<00:25:05.820> all<00:25:06.240> and<00:25:06.419> it's<00:25:06.659> always<00:25:06.780> about 00:25:07.010 --> 00:25:07.020 align:start position:0% yeah and it's all and it's always about 00:25:07.020 --> 00:25:08.810 align:start position:0% yeah and it's all and it's always about people<00:25:07.679> at<00:25:07.919> the<00:25:08.039> end<00:25:08.100> of<00:25:08.220> the<00:25:08.280> day<00:25:08.400> right<00:25:08.640> so 00:25:08.810 --> 00:25:08.820 align:start position:0% people at the end of the day right so 00:25:08.820 --> 00:25:10.310 align:start position:0% people at the end of the day right so you<00:25:09.000> could<00:25:09.179> have<00:25:09.360> Clarity<00:25:09.720> but<00:25:09.960> you've<00:25:10.140> got<00:25:10.200> to 00:25:10.310 --> 00:25:10.320 align:start position:0% you could have Clarity but you've got to 00:25:10.320 --> 00:25:13.730 align:start position:0% you could have Clarity but you've got to have<00:25:10.500> uh<00:25:11.400> people<00:25:11.700> taking<00:25:12.179> part<00:25:12.720> in<00:25:12.960> that<00:25:13.200> and 00:25:13.730 --> 00:25:13.740 align:start position:0% have uh people taking part in that and 00:25:13.740 --> 00:25:15.350 align:start position:0% have uh people taking part in that and and<00:25:13.799> again<00:25:14.100> coming<00:25:14.400> back<00:25:14.580> to<00:25:14.760> this<00:25:15.000> trust 00:25:15.350 --> 00:25:15.360 align:start position:0% and again coming back to this trust 00:25:15.360 --> 00:25:18.890 align:start position:0% and again coming back to this trust issue<00:25:15.720> you<00:25:16.080> know<00:25:16.140> if<00:25:16.500> oddly<00:25:17.280> enough<00:25:17.780> rush<00:25:18.780> you 00:25:18.890 --> 00:25:18.900 align:start position:0% issue you know if oddly enough rush you 00:25:18.900 --> 00:25:20.090 align:start position:0% issue you know if oddly enough rush you were<00:25:19.020> talking<00:25:19.140> about<00:25:19.200> the<00:25:19.380> turf<00:25:19.679> battles 00:25:20.090 --> 00:25:20.100 align:start position:0% were talking about the turf battles 00:25:20.100 --> 00:25:21.890 align:start position:0% were talking about the turf battles where<00:25:20.460> you<00:25:20.940> know<00:25:21.000> the<00:25:21.179> business<00:25:21.360> is<00:25:21.600> kind<00:25:21.840> of 00:25:21.890 --> 00:25:21.900 align:start position:0% where you know the business is kind of 00:25:21.900 --> 00:25:23.690 align:start position:0% where you know the business is kind of feeling<00:25:22.020> a<00:25:22.320> little<00:25:22.440> bit<00:25:22.559> like<00:25:22.919> the<00:25:23.340> delivery 00:25:23.690 --> 00:25:23.700 align:start position:0% feeling a little bit like the delivery 00:25:23.700 --> 00:25:25.730 align:start position:0% feeling a little bit like the delivery team's<00:25:24.000> trying<00:25:24.179> to<00:25:24.299> take<00:25:24.480> over 00:25:25.730 --> 00:25:25.740 align:start position:0% team's trying to take over 00:25:25.740 --> 00:25:27.169 align:start position:0% team's trying to take over um<00:25:25.860> sometimes<00:25:26.220> we<00:25:26.400> we<00:25:26.580> see<00:25:26.760> it<00:25:26.880> the<00:25:27.000> other<00:25:27.120> way 00:25:27.169 --> 00:25:27.179 align:start position:0% um sometimes we we see it the other way 00:25:27.179 --> 00:25:29.269 align:start position:0% um sometimes we we see it the other way around<00:25:27.299> as<00:25:27.659> well<00:25:27.840> where<00:25:28.380> you<00:25:28.860> know<00:25:28.919> if<00:25:29.159> the 00:25:29.269 --> 00:25:29.279 align:start position:0% around as well where you know if the 00:25:29.279 --> 00:25:30.710 align:start position:0% around as well where you know if the delivery<00:25:29.640> team<00:25:29.760> doesn't<00:25:30.059> have<00:25:30.240> a<00:25:30.419> good<00:25:30.480> track 00:25:30.710 --> 00:25:30.720 align:start position:0% delivery team doesn't have a good track 00:25:30.720 --> 00:25:32.990 align:start position:0% delivery team doesn't have a good track record<00:25:31.020> where<00:25:31.919> the<00:25:32.100> executive<00:25:32.520> is<00:25:32.640> keeping 00:25:32.990 --> 00:25:33.000 align:start position:0% record where the executive is keeping 00:25:33.000 --> 00:25:35.390 align:start position:0% record where the executive is keeping the<00:25:33.120> distance<00:25:33.620> because<00:25:34.620> they<00:25:34.980> don't<00:25:35.100> want<00:25:35.279> to 00:25:35.390 --> 00:25:35.400 align:start position:0% the distance because they don't want to 00:25:35.400 --> 00:25:37.190 align:start position:0% the distance because they don't want to be<00:25:35.460> associated<00:25:35.940> with<00:25:36.299> a<00:25:36.480> project<00:25:36.720> that<00:25:37.020> they 00:25:37.190 --> 00:25:37.200 align:start position:0% be associated with a project that they 00:25:37.200 --> 00:25:39.169 align:start position:0% be associated with a project that they think<00:25:37.320> is<00:25:37.500> going<00:25:37.679> to<00:25:37.799> die<00:25:37.980> right<00:25:38.820> and<00:25:39.059> it's 00:25:39.169 --> 00:25:39.179 align:start position:0% think is going to die right and it's 00:25:39.179 --> 00:25:41.210 align:start position:0% think is going to die right and it's going<00:25:39.360> to<00:25:39.480> get<00:25:39.600> and<00:25:39.960> it's<00:25:40.080> going<00:25:40.260> to<00:25:40.320> tank<00:25:40.500> so 00:25:41.210 --> 00:25:41.220 align:start position:0% going to get and it's going to tank so 00:25:41.220 --> 00:25:43.190 align:start position:0% going to get and it's going to tank so it's<00:25:41.400> it's<00:25:41.700> a<00:25:42.000> it<00:25:42.179> which<00:25:42.659> becomes<00:25:43.020> a 00:25:43.190 --> 00:25:43.200 align:start position:0% it's it's a it which becomes a 00:25:43.200 --> 00:25:46.549 align:start position:0% it's it's a it which becomes a self-fulfilling<00:25:43.799> prophecy<00:25:44.220> yeah<00:25:44.640> it's<00:25:44.760> mad<00:25:45.559> I 00:25:46.549 --> 00:25:46.559 align:start position:0% self-fulfilling prophecy yeah it's mad I 00:25:46.559 --> 00:25:48.230 align:start position:0% self-fulfilling prophecy yeah it's mad I mean<00:25:46.620> it's<00:25:46.740> a<00:25:47.159> completely<00:25:47.460> mad<00:25:47.760> point<00:25:48.000> of<00:25:48.120> view 00:25:48.230 --> 00:25:48.240 align:start position:0% mean it's a completely mad point of view 00:25:48.240 --> 00:25:50.870 align:start position:0% mean it's a completely mad point of view but<00:25:48.539> they're<00:25:48.720> human<00:25:48.960> right<00:25:49.500> and<00:25:49.919> and<00:25:50.220> you<00:25:50.820> know 00:25:50.870 --> 00:25:50.880 align:start position:0% but they're human right and and you know 00:25:50.880 --> 00:25:53.090 align:start position:0% but they're human right and and you know it's<00:25:51.059> quite<00:25:51.480> a<00:25:51.659> natural<00:25:51.840> thing<00:25:52.200> to<00:25:52.500> to<00:25:52.679> try<00:25:52.980> and 00:25:53.090 --> 00:25:53.100 align:start position:0% it's quite a natural thing to to try and 00:25:53.100 --> 00:25:54.529 align:start position:0% it's quite a natural thing to to try and distance<00:25:53.279> yourself<00:25:53.640> from<00:25:54.000> something<00:25:54.240> that 00:25:54.529 --> 00:25:54.539 align:start position:0% distance yourself from something that 00:25:54.539 --> 00:25:56.210 align:start position:0% distance yourself from something that you<00:25:54.960> think<00:25:55.140> is<00:25:55.260> doomed<00:25:55.620> you<00:25:55.740> don't<00:25:55.799> want<00:25:55.919> to<00:25:56.100> be 00:25:56.210 --> 00:25:56.220 align:start position:0% you think is doomed you don't want to be 00:25:56.220 --> 00:25:59.390 align:start position:0% you think is doomed you don't want to be part<00:25:56.640> of<00:25:56.820> that<00:25:56.940> so<00:25:57.840> so<00:25:58.080> you<00:25:58.620> know<00:25:58.679> how<00:25:58.919> do<00:25:59.279> you 00:25:59.390 --> 00:25:59.400 align:start position:0% part of that so so you know how do you 00:25:59.400 --> 00:26:00.649 align:start position:0% part of that so so you know how do you how<00:25:59.760> do<00:25:59.940> you 00:26:00.649 --> 00:26:00.659 align:start position:0% how do you 00:26:00.659 --> 00:26:04.310 align:start position:0% how do you recommend<00:26:01.559> people<00:26:01.880> approach<00:26:02.880> getting<00:26:03.419> buy-in 00:26:04.310 --> 00:26:04.320 align:start position:0% recommend people approach getting buy-in 00:26:04.320 --> 00:26:08.570 align:start position:0% recommend people approach getting buy-in to<00:26:05.220> putting<00:26:05.760> good<00:26:06.179> governance<00:26:06.720> in<00:26:07.559> place<00:26:07.740> Ash 00:26:08.570 --> 00:26:08.580 align:start position:0% to putting good governance in place Ash 00:26:08.580 --> 00:26:11.510 align:start position:0% to putting good governance in place Ash was<00:26:09.360> sort<00:26:09.600> of<00:26:09.720> floating<00:26:10.440> an<00:26:10.679> idea<00:26:10.980> earlier<00:26:11.340> in 00:26:11.510 --> 00:26:11.520 align:start position:0% was sort of floating an idea earlier in 00:26:11.520 --> 00:26:13.070 align:start position:0% was sort of floating an idea earlier in the<00:26:11.700> chat<00:26:11.880> where<00:26:12.120> he<00:26:12.240> was<00:26:12.419> saying<00:26:12.659> yeah<00:26:12.779> you 00:26:13.070 --> 00:26:13.080 align:start position:0% the chat where he was saying yeah you 00:26:13.080 --> 00:26:14.690 align:start position:0% the chat where he was saying yeah you know<00:26:13.200> just<00:26:13.440> go<00:26:13.919> in<00:26:14.039> and<00:26:14.159> tell<00:26:14.279> them<00:26:14.400> that<00:26:14.580> if 00:26:14.690 --> 00:26:14.700 align:start position:0% know just go in and tell them that if 00:26:14.700 --> 00:26:16.250 align:start position:0% know just go in and tell them that if you<00:26:14.880> know<00:26:15.000> every<00:26:15.120> every<00:26:15.360> minute<00:26:15.659> you<00:26:15.960> delay 00:26:16.250 --> 00:26:16.260 align:start position:0% you know every every minute you delay 00:26:16.260 --> 00:26:18.049 align:start position:0% you know every every minute you delay this<00:26:16.500> decision<00:26:16.799> it's<00:26:17.039> costing<00:26:17.460> you<00:26:17.520> 40<00:26:17.700> Grand 00:26:18.049 --> 00:26:18.059 align:start position:0% this decision it's costing you 40 Grand 00:26:18.059 --> 00:26:19.970 align:start position:0% this decision it's costing you 40 Grand or<00:26:18.360> something<00:26:18.539> right 00:26:19.970 --> 00:26:19.980 align:start position:0% or something right 00:26:19.980 --> 00:26:22.149 align:start position:0% or something right um<00:26:20.100> so<00:26:20.580> so<00:26:20.760> how<00:26:21.000> would<00:26:21.179> how<00:26:21.480> would<00:26:21.659> you<00:26:21.840> guys 00:26:22.149 --> 00:26:22.159 align:start position:0% um so so how would how would you guys 00:26:22.159 --> 00:26:25.010 align:start position:0% um so so how would how would you guys recommend<00:26:23.299> approaching<00:26:24.299> that<00:26:24.480> discussion 00:26:25.010 --> 00:26:25.020 align:start position:0% recommend approaching that discussion 00:26:25.020 --> 00:26:27.769 align:start position:0% recommend approaching that discussion both<00:26:25.740> at<00:26:25.980> the<00:26:26.159> and<00:26:26.700> and<00:26:26.880> it's<00:26:27.240> sort<00:26:27.419> of<00:26:27.480> at<00:26:27.600> two 00:26:27.769 --> 00:26:27.779 align:start position:0% both at the and and it's sort of at two 00:26:27.779 --> 00:26:29.529 align:start position:0% both at the and and it's sort of at two levels<00:26:28.020> one<00:26:28.260> level<00:26:28.440> is<00:26:28.740> sort<00:26:28.919> of<00:26:29.039> at<00:26:29.220> the 00:26:29.529 --> 00:26:29.539 align:start position:0% levels one level is sort of at the 00:26:29.539 --> 00:26:33.230 align:start position:0% levels one level is sort of at the individual<00:26:30.539> project<00:26:31.220> and<00:26:32.220> project<00:26:32.580> sponsor 00:26:33.230 --> 00:26:33.240 align:start position:0% individual project and project sponsor 00:26:33.240 --> 00:26:35.029 align:start position:0% individual project and project sponsor kind<00:26:33.419> of<00:26:33.600> level<00:26:33.720> and<00:26:34.380> then<00:26:34.440> the<00:26:34.620> other<00:26:34.679> is<00:26:34.860> sort 00:26:35.029 --> 00:26:35.039 align:start position:0% kind of level and then the other is sort 00:26:35.039 --> 00:26:37.250 align:start position:0% kind of level and then the other is sort of<00:26:35.100> at<00:26:35.220> the<00:26:35.400> organizational<00:26:35.820> level<00:26:36.240> how<00:26:37.080> do<00:26:37.140> we 00:26:37.250 --> 00:26:37.260 align:start position:0% of at the organizational level how do we 00:26:37.260 --> 00:26:38.690 align:start position:0% of at the organizational level how do we get<00:26:37.440> it<00:26:37.679> sorted<00:26:38.100> out<00:26:38.220> across<00:26:38.640> the 00:26:38.690 --> 00:26:38.700 align:start position:0% get it sorted out across the 00:26:38.700 --> 00:26:45.130 align:start position:0% get it sorted out across the organization<00:26:39.380> change<00:26:40.380> the<00:26:40.679> culture 00:26:45.130 --> 00:26:45.140 align:start position:0% 00:26:45.140 --> 00:26:48.110 align:start position:0% I<00:26:46.140> knew<00:26:46.320> you<00:26:46.620> were<00:26:46.799> a<00:26:46.919> fairy<00:26:47.279> with<00:26:47.760> a<00:26:47.940> magic 00:26:48.110 --> 00:26:48.120 align:start position:0% I knew you were a fairy with a magic 00:26:48.120 --> 00:26:49.850 align:start position:0% I knew you were a fairy with a magic wand<00:26:48.480> so<00:26:48.840> how<00:26:49.020> do<00:26:49.140> you<00:26:49.260> do<00:26:49.380> that<00:26:49.559> with<00:26:49.740> your 00:26:49.850 --> 00:26:49.860 align:start position:0% wand so how do you do that with your 00:26:49.860 --> 00:26:51.710 align:start position:0% wand so how do you do that with your magic<00:26:50.039> wand<00:26:50.279> then<00:26:50.460> Amanda<00:26:50.760> yeah<00:26:51.059> okay<00:26:51.360> I<00:26:51.659> can 00:26:51.710 --> 00:26:51.720 align:start position:0% magic wand then Amanda yeah okay I can 00:26:51.720 --> 00:26:54.830 align:start position:0% magic wand then Amanda yeah okay I can tell<00:26:51.840> you<00:26:51.960> lollies<00:26:52.500> and<00:26:52.740> food<00:26:52.980> like<00:26:53.840> muffins 00:26:54.830 --> 00:26:54.840 align:start position:0% tell you lollies and food like muffins 00:26:54.840 --> 00:26:58.190 align:start position:0% tell you lollies and food like muffins food 00:26:58.190 --> 00:26:58.200 align:start position:0% 00:26:58.200 --> 00:27:01.789 align:start position:0% it<00:26:58.679> is<00:26:59.100> in<00:26:59.940> the<00:27:00.059> in<00:27:00.299> the<00:27:00.480> heart<00:27:00.600> of<00:27:00.840> this<00:27:00.960> in<00:27:01.679> our 00:27:01.789 --> 00:27:01.799 align:start position:0% it is in the in the heart of this in our 00:27:01.799 --> 00:27:03.529 align:start position:0% it is in the in the heart of this in our as<00:27:02.220> much<00:27:02.400> as<00:27:02.520> we<00:27:02.700> like<00:27:02.880> to<00:27:03.000> Pretend<00:27:03.360> We're 00:27:03.529 --> 00:27:03.539 align:start position:0% as much as we like to Pretend We're 00:27:03.539 --> 00:27:05.390 align:start position:0% as much as we like to Pretend We're grown-ups<00:27:04.080> at<00:27:04.260> the<00:27:04.380> very<00:27:04.559> heart<00:27:04.799> of<00:27:04.980> who<00:27:05.159> we 00:27:05.390 --> 00:27:05.400 align:start position:0% grown-ups at the very heart of who we 00:27:05.400 --> 00:27:07.250 align:start position:0% grown-ups at the very heart of who we are<00:27:05.580> we<00:27:05.880> are<00:27:06.059> big<00:27:06.299> kids<00:27:06.480> I<00:27:06.900> think<00:27:07.080> everyone 00:27:07.250 --> 00:27:07.260 align:start position:0% are we are big kids I think everyone 00:27:07.260 --> 00:27:09.289 align:start position:0% are we are big kids I think everyone stops<00:27:07.799> growing<00:27:08.100> up<00:27:08.220> in<00:27:08.400> their<00:27:08.580> brain<00:27:08.820> at<00:27:09.059> about 00:27:09.289 --> 00:27:09.299 align:start position:0% stops growing up in their brain at about 00:27:09.299 --> 00:27:12.590 align:start position:0% stops growing up in their brain at about 20.<00:27:09.960> I<00:27:10.260> can<00:27:10.440> tell<00:27:10.620> you<00:27:10.740> I<00:27:11.220> I<00:27:11.400> rang<00:27:11.820> My<00:27:12.059> Side 00:27:12.590 --> 00:27:12.600 align:start position:0% 20. I can tell you I I rang My Side 00:27:12.600 --> 00:27:15.289 align:start position:0% 20. I can tell you I I rang My Side Story<00:27:12.840> I<00:27:13.200> rang<00:27:13.440> my<00:27:14.100> um<00:27:14.159> grandmother<00:27:14.700> who<00:27:15.000> turns 00:27:15.289 --> 00:27:15.299 align:start position:0% Story I rang my um grandmother who turns 00:27:15.299 --> 00:27:17.630 align:start position:0% Story I rang my um grandmother who turns 100<00:27:15.419> this<00:27:15.840> year<00:27:16.500> this<00:27:17.039> is<00:27:17.220> a<00:27:17.279> couple<00:27:17.400> of<00:27:17.520> years 00:27:17.630 --> 00:27:17.640 align:start position:0% 100 this year this is a couple of years 00:27:17.640 --> 00:27:20.090 align:start position:0% 100 this year this is a couple of years ago<00:27:18.000> and<00:27:18.659> I<00:27:18.779> just<00:27:18.900> said<00:27:19.080> to<00:27:19.260> her<00:27:19.440> how<00:27:19.799> old<00:27:19.980> are 00:27:20.090 --> 00:27:20.100 align:start position:0% ago and I just said to her how old are 00:27:20.100 --> 00:27:22.730 align:start position:0% ago and I just said to her how old are you<00:27:20.220> in<00:27:20.340> your<00:27:20.520> head<00:27:20.700> and<00:27:21.240> she<00:27:21.419> said<00:27:21.600> 23.<00:27:22.320> I<00:27:22.620> said 00:27:22.730 --> 00:27:22.740 align:start position:0% you in your head and she said 23. I said 00:27:22.740 --> 00:27:26.029 align:start position:0% you in your head and she said 23. I said yes<00:27:22.919> am<00:27:23.279> I<00:27:23.880> so<00:27:24.299> we<00:27:24.480> we<00:27:24.720> all<00:27:24.900> stop<00:27:25.080> our<00:27:25.320> brains<00:27:25.799> at 00:27:26.029 --> 00:27:26.039 align:start position:0% yes am I so we we all stop our brains at 00:27:26.039 --> 00:27:28.250 align:start position:0% yes am I so we we all stop our brains at about<00:27:26.700> 20<00:27:27.120> something 00:27:28.250 --> 00:27:28.260 align:start position:0% about 20 something 00:27:28.260 --> 00:27:29.810 align:start position:0% about 20 something um<00:27:28.320> I'm<00:27:28.500> sure<00:27:28.679> this<00:27:28.799> will<00:27:28.980> resonate<00:27:29.400> with<00:27:29.520> most 00:27:29.810 --> 00:27:29.820 align:start position:0% um I'm sure this will resonate with most 00:27:29.820 --> 00:27:30.710 align:start position:0% um I'm sure this will resonate with most people 00:27:30.710 --> 00:27:30.720 align:start position:0% people 00:27:30.720 --> 00:27:33.350 align:start position:0% people everyone<00:27:31.380> else<00:27:31.679> around<00:27:32.100> you<00:27:32.400> also<00:27:32.880> stops<00:27:33.240> at 00:27:33.350 --> 00:27:33.360 align:start position:0% everyone else around you also stops at 00:27:33.360 --> 00:27:36.110 align:start position:0% everyone else around you also stops at about<00:27:33.480> 20<00:27:33.720> something<00:27:34.020> and<00:27:34.799> at<00:27:35.400> the<00:27:35.640> heart<00:27:35.880> of 00:27:36.110 --> 00:27:36.120 align:start position:0% about 20 something and at the heart of 00:27:36.120 --> 00:27:37.010 align:start position:0% about 20 something and at the heart of it 00:27:37.010 --> 00:27:37.020 align:start position:0% it 00:27:37.020 --> 00:27:38.029 align:start position:0% it um<00:27:37.080> and 00:27:38.029 --> 00:27:38.039 align:start position:0% um and 00:27:38.039 --> 00:27:40.490 align:start position:0% um and um leaning<00:27:38.580> back<00:27:38.820> on 00:27:40.490 --> 00:27:40.500 align:start position:0% um leaning back on 00:27:40.500 --> 00:27:43.850 align:start position:0% um leaning back on um<00:27:40.620> just<00:27:41.100> I'm<00:27:41.580> thinking<00:27:41.940> of<00:27:42.179> a<00:27:42.779> recent<00:27:43.440> Energy 00:27:43.850 --> 00:27:43.860 align:start position:0% um just I'm thinking of a recent Energy 00:27:43.860 --> 00:27:45.890 align:start position:0% um just I'm thinking of a recent Energy company<00:27:44.340> we<00:27:44.700> just<00:27:44.880> did<00:27:45.059> an<00:27:45.179> sap<00:27:45.480> program 00:27:45.890 --> 00:27:45.900 align:start position:0% company we just did an sap program 00:27:45.900 --> 00:27:48.830 align:start position:0% company we just did an sap program recovery<00:27:46.500> for<00:27:46.820> uh<00:27:47.820> you<00:27:48.059> turned<00:27:48.360> up<00:27:48.480> and 00:27:48.830 --> 00:27:48.840 align:start position:0% recovery for uh you turned up and 00:27:48.840 --> 00:27:50.510 align:start position:0% recovery for uh you turned up and everyone<00:27:48.960> was<00:27:49.260> biting<00:27:49.740> everyone<00:27:50.039> it's<00:27:50.400> like 00:27:50.510 --> 00:27:50.520 align:start position:0% everyone was biting everyone it's like 00:27:50.520 --> 00:27:52.909 align:start position:0% everyone was biting everyone it's like the<00:27:50.640> brothers<00:27:50.820> and<00:27:51.120> sisters<00:27:51.480> would<00:27:51.779> we<00:27:52.380> were 00:27:52.909 --> 00:27:52.919 align:start position:0% the brothers and sisters would we were 00:27:52.919 --> 00:27:54.529 align:start position:0% the brothers and sisters would we were snapping<00:27:53.580> at<00:27:53.700> each<00:27:53.820> other<00:27:53.940> it<00:27:54.120> was<00:27:54.299> highly 00:27:54.529 --> 00:27:54.539 align:start position:0% snapping at each other it was highly 00:27:54.539 --> 00:27:57.110 align:start position:0% snapping at each other it was highly stressful<00:27:54.960> they'd<00:27:55.679> been<00:27:55.799> in<00:27:56.039> his<00:27:56.220> design<00:27:56.580> for 00:27:57.110 --> 00:27:57.120 align:start position:0% stressful they'd been in his design for 00:27:57.120 --> 00:27:58.669 align:start position:0% stressful they'd been in his design for well<00:27:57.240> over<00:27:57.419> 12<00:27:57.659> months<00:27:58.020> couldn't<00:27:58.200> get<00:27:58.440> out<00:27:58.559> of 00:27:58.669 --> 00:27:58.679 align:start position:0% well over 12 months couldn't get out of 00:27:58.679 --> 00:27:59.810 align:start position:0% well over 12 months couldn't get out of it 00:27:59.810 --> 00:27:59.820 align:start position:0% it 00:27:59.820 --> 00:28:04.190 align:start position:0% it um<00:28:00.360> and<00:28:01.080> so<00:28:01.380> I<00:28:01.980> came<00:28:02.520> in<00:28:02.700> with<00:28:03.240> Bowl<00:28:03.480> I've<00:28:03.960> never 00:28:04.190 --> 00:28:04.200 align:start position:0% um and so I came in with Bowl I've never 00:28:04.200 --> 00:28:07.190 align:start position:0% um and so I came in with Bowl I've never bought<00:28:04.620> so<00:28:04.919> many<00:28:05.100> lollies<00:28:05.580> from<00:28:06.240> Kmart<00:28:06.659> in<00:28:07.020> my 00:28:07.190 --> 00:28:07.200 align:start position:0% bought so many lollies from Kmart in my 00:28:07.200 --> 00:28:09.529 align:start position:0% bought so many lollies from Kmart in my life<00:28:07.500> like<00:28:07.980> I<00:28:08.159> I<00:28:08.400> would<00:28:08.580> fly<00:28:08.880> from<00:28:09.179> Melbourne 00:28:09.529 --> 00:28:09.539 align:start position:0% life like I I would fly from Melbourne 00:28:09.539 --> 00:28:13.310 align:start position:0% life like I I would fly from Melbourne to<00:28:09.659> Sydney<00:28:10.020> uh<00:28:10.860> with<00:28:11.039> half<00:28:11.279> my<00:28:11.520> bag<00:28:11.940> full<00:28:12.720> of 00:28:13.310 --> 00:28:13.320 align:start position:0% to Sydney uh with half my bag full of 00:28:13.320 --> 00:28:16.669 align:start position:0% to Sydney uh with half my bag full of those<00:28:13.799> juby<00:28:14.340> snake<00:28:14.640> lollies<00:28:15.059> and 00:28:16.669 --> 00:28:16.679 align:start position:0% those juby snake lollies and 00:28:16.679 --> 00:28:18.830 align:start position:0% those juby snake lollies and um<00:28:16.799> and<00:28:17.340> what<00:28:17.520> it<00:28:17.640> does<00:28:17.880> is<00:28:18.120> it<00:28:18.360> brings 00:28:18.830 --> 00:28:18.840 align:start position:0% um and what it does is it brings 00:28:18.840 --> 00:28:21.769 align:start position:0% um and what it does is it brings everybody<00:28:19.140> around<00:28:19.679> a<00:28:20.520> table<00:28:20.940> and<00:28:21.539> people 00:28:21.769 --> 00:28:21.779 align:start position:0% everybody around a table and people 00:28:21.779 --> 00:28:24.409 align:start position:0% everybody around a table and people start<00:28:22.020> to<00:28:22.260> talk<00:28:22.500> and<00:28:22.980> communicate 00:28:24.409 --> 00:28:24.419 align:start position:0% start to talk and communicate 00:28:24.419 --> 00:28:25.970 align:start position:0% start to talk and communicate um I<00:28:24.659> particularly<00:28:25.020> like<00:28:25.260> you<00:28:25.440> you<00:28:25.620> can<00:28:25.799> leave 00:28:25.970 --> 00:28:25.980 align:start position:0% um I particularly like you you can leave 00:28:25.980 --> 00:28:28.310 align:start position:0% um I particularly like you you can leave them<00:28:26.220> at<00:28:26.400> your<00:28:26.580> desk<00:28:26.760> because<00:28:27.299> you<00:28:27.840> know<00:28:28.020> you 00:28:28.310 --> 00:28:28.320 align:start position:0% them at your desk because you know you 00:28:28.320 --> 00:28:30.529 align:start position:0% them at your desk because you know you you<00:28:28.500> start<00:28:28.740> to<00:28:28.919> get<00:28:28.980> a<00:28:29.159> buzz<00:28:29.520> and<00:28:29.640> you<00:28:30.179> start<00:28:30.360> to 00:28:30.529 --> 00:28:30.539 align:start position:0% you start to get a buzz and you start to 00:28:30.539 --> 00:28:33.049 align:start position:0% you start to get a buzz and you start to hear<00:28:30.840> what's<00:28:31.320> going<00:28:31.559> wrong<00:28:31.919> uh<00:28:32.640> what's<00:28:32.880> going 00:28:33.049 --> 00:28:33.059 align:start position:0% hear what's going wrong uh what's going 00:28:33.059 --> 00:28:35.990 align:start position:0% hear what's going wrong uh what's going right<00:28:33.440> who<00:28:34.440> who's<00:28:34.679> struggling 00:28:35.990 --> 00:28:36.000 align:start position:0% right who who's struggling 00:28:36.000 --> 00:28:38.930 align:start position:0% right who who's struggling um<00:28:36.120> where<00:28:36.900> where<00:28:37.380> the<00:28:37.860> like<00:28:38.340> stream<00:28:38.520> we<00:28:38.820> had 00:28:38.930 --> 00:28:38.940 align:start position:0% um where where the like stream we had 00:28:38.940 --> 00:28:41.149 align:start position:0% um where where the like stream we had three<00:28:39.179> streams<00:28:39.600> of<00:28:39.720> sap<00:28:40.140> implementation<00:28:40.860> over 00:28:41.149 --> 00:28:41.159 align:start position:0% three streams of sap implementation over 00:28:41.159 --> 00:28:43.730 align:start position:0% three streams of sap implementation over three<00:28:41.460> products<00:28:41.940> with<00:28:42.779> streams<00:28:43.320> struggling 00:28:43.730 --> 00:28:43.740 align:start position:0% three products with streams struggling 00:28:43.740 --> 00:28:46.789 align:start position:0% three products with streams struggling where<00:28:44.580> the<00:28:44.820> touch<00:28:45.059> points<00:28:45.600> are 00:28:46.789 --> 00:28:46.799 align:start position:0% where the touch points are 00:28:46.799 --> 00:28:48.350 align:start position:0% where the touch points are um<00:28:46.919> and<00:28:47.279> I<00:28:47.400> know<00:28:47.520> I'm<00:28:47.640> being<00:28:47.760> flippant<00:28:48.179> bring 00:28:48.350 --> 00:28:48.360 align:start position:0% um and I know I'm being flippant bring 00:28:48.360 --> 00:28:51.649 align:start position:0% um and I know I'm being flippant bring food<00:28:48.679> it<00:28:49.679> changes<00:28:49.980> though<00:28:50.279> dynamic<00:28:50.880> in<00:28:51.360> in 00:28:51.649 --> 00:28:51.659 align:start position:0% food it changes though dynamic in in 00:28:51.659 --> 00:28:54.590 align:start position:0% food it changes though dynamic in in meetings<00:28:52.140> in<00:28:52.500> in<00:28:52.740> terse<00:28:53.220> meetings 00:28:54.590 --> 00:28:54.600 align:start position:0% meetings in in terse meetings 00:28:54.600 --> 00:28:57.649 align:start position:0% meetings in in terse meetings um really<00:28:55.440> feed<00:28:55.740> the<00:28:55.980> bear<00:28:56.220> you<00:28:56.700> know<00:28:56.880> it<00:28:57.360> it 00:28:57.649 --> 00:28:57.659 align:start position:0% um really feed the bear you know it it 00:28:57.659 --> 00:28:59.930 align:start position:0% um really feed the bear you know it it tones<00:28:58.140> them<00:28:58.440> down<00:28:58.620> then<00:28:58.919> you<00:28:59.100> can<00:28:59.279> start<00:28:59.640> to 00:28:59.930 --> 00:28:59.940 align:start position:0% tones them down then you can start to 00:28:59.940 --> 00:29:02.149 align:start position:0% tones them down then you can start to actually<00:29:00.360> bring<00:29:00.900> out<00:29:01.020> the<00:29:01.260> little<00:29:01.380> tricks<00:29:01.860> you 00:29:02.149 --> 00:29:02.159 align:start position:0% actually bring out the little tricks you 00:29:02.159 --> 00:29:04.850 align:start position:0% actually bring out the little tricks you know<00:29:02.340> guys<00:29:02.760> this<00:29:03.179> is<00:29:03.360> you<00:29:04.260> know<00:29:04.380> we're<00:29:04.740> going 00:29:04.850 --> 00:29:04.860 align:start position:0% know guys this is you know we're going 00:29:04.860 --> 00:29:07.310 align:start position:0% know guys this is you know we're going to<00:29:04.980> lean<00:29:05.220> in<00:29:05.340> red<00:29:05.580> is<00:29:05.820> not<00:29:06.059> bad<00:29:06.360> we<00:29:06.900> no<00:29:07.080> longer 00:29:07.310 --> 00:29:07.320 align:start position:0% to lean in red is not bad we no longer 00:29:07.320 --> 00:29:09.470 align:start position:0% to lean in red is not bad we no longer have<00:29:07.440> a<00:29:07.620> blame<00:29:07.919> culture<00:29:08.340> we<00:29:08.700> walk<00:29:08.940> into<00:29:09.120> these 00:29:09.470 --> 00:29:09.480 align:start position:0% have a blame culture we walk into these 00:29:09.480 --> 00:29:11.390 align:start position:0% have a blame culture we walk into these meetings<00:29:09.840> and<00:29:10.140> but<00:29:10.320> be<00:29:10.620> prepared<00:29:10.980> to<00:29:11.159> back 00:29:11.390 --> 00:29:11.400 align:start position:0% meetings and but be prepared to back 00:29:11.400 --> 00:29:13.730 align:start position:0% meetings and but be prepared to back people<00:29:11.640> up<00:29:12.000> so<00:29:12.720> if<00:29:12.840> someone<00:29:13.080> starts<00:29:13.559> getting 00:29:13.730 --> 00:29:13.740 align:start position:0% people up so if someone starts getting 00:29:13.740 --> 00:29:15.890 align:start position:0% people up so if someone starts getting really<00:29:14.039> passionate<00:29:14.580> you<00:29:15.120> can<00:29:15.179> tone<00:29:15.419> them<00:29:15.720> down 00:29:15.890 --> 00:29:15.900 align:start position:0% really passionate you can tone them down 00:29:15.900 --> 00:29:19.970 align:start position:0% really passionate you can tone them down you<00:29:16.200> start<00:29:16.740> becoming<00:29:17.279> the<00:29:17.880> the<00:29:18.000> mediator 00:29:19.970 --> 00:29:19.980 align:start position:0% you start becoming the the mediator 00:29:19.980 --> 00:29:23.029 align:start position:0% you start becoming the the mediator um<00:29:20.039> but<00:29:20.520> also<00:29:20.880> in<00:29:21.240> a<00:29:21.419> way<00:29:21.539> that<00:29:21.840> it<00:29:22.080> allows<00:29:22.860> them 00:29:23.029 --> 00:29:23.039 align:start position:0% um but also in a way that it allows them 00:29:23.039 --> 00:29:24.710 align:start position:0% um but also in a way that it allows them to<00:29:23.399> have<00:29:23.520> their<00:29:23.760> frustration<00:29:24.120> because<00:29:24.419> it's 00:29:24.710 --> 00:29:24.720 align:start position:0% to have their frustration because it's 00:29:24.720 --> 00:29:27.470 align:start position:0% to have their frustration because it's usually<00:29:25.080> a<00:29:25.380> bit<00:29:26.279> of<00:29:26.460> hot 00:29:27.470 --> 00:29:27.480 align:start position:0% usually a bit of hot 00:29:27.480 --> 00:29:29.450 align:start position:0% usually a bit of hot passionate<00:29:28.260> frustration<00:29:29.100> that<00:29:29.340> you're 00:29:29.450 --> 00:29:29.460 align:start position:0% passionate frustration that you're 00:29:29.460 --> 00:29:32.149 align:start position:0% passionate frustration that you're walking<00:29:29.640> into<00:29:29.960> but<00:29:30.960> my<00:29:31.260> my<00:29:31.440> first<00:29:31.740> trick<00:29:32.039> is 00:29:32.149 --> 00:29:32.159 align:start position:0% walking into but my my first trick is 00:29:32.159 --> 00:29:34.010 align:start position:0% walking into but my my first trick is bring<00:29:32.399> food 00:29:34.010 --> 00:29:34.020 align:start position:0% bring food 00:29:34.020 --> 00:29:36.769 align:start position:0% bring food um<00:29:34.140> phenomenal<00:29:35.100> what<00:29:35.700> it<00:29:35.940> does<00:29:36.240> to<00:29:36.600> the 00:29:36.769 --> 00:29:36.779 align:start position:0% um phenomenal what it does to the 00:29:36.779 --> 00:29:40.610 align:start position:0% um phenomenal what it does to the dynamic<00:29:37.260> of<00:29:37.440> the<00:29:37.620> team<00:29:38.000> and<00:29:39.000> that<00:29:39.620> yeah 00:29:40.610 --> 00:29:40.620 align:start position:0% dynamic of the team and that yeah 00:29:40.620 --> 00:29:43.010 align:start position:0% dynamic of the team and that yeah Candy's<00:29:41.279> awesome 00:29:43.010 --> 00:29:43.020 align:start position:0% Candy's awesome 00:29:43.020 --> 00:29:44.230 align:start position:0% Candy's awesome um 00:29:44.230 --> 00:29:44.240 align:start position:0% um 00:29:44.240 --> 00:29:47.510 align:start position:0% um and<00:29:45.240> then<00:29:45.360> I<00:29:45.600> actually<00:29:45.779> had<00:29:46.140> at<00:29:46.380> one<00:29:46.559> point<00:29:46.799> a 00:29:47.510 --> 00:29:47.520 align:start position:0% and then I actually had at one point a 00:29:47.520 --> 00:29:49.669 align:start position:0% and then I actually had at one point a ugly<00:29:47.640> mug<00:29:47.940> competition<00:29:48.500> and<00:29:49.500> because 00:29:49.669 --> 00:29:49.679 align:start position:0% ugly mug competition and because 00:29:49.679 --> 00:29:51.350 align:start position:0% ugly mug competition and because everyone<00:29:50.039> knows<00:29:50.399> me<00:29:50.520> I've<00:29:50.640> usually<00:29:50.940> got<00:29:51.120> a<00:29:51.240> cup 00:29:51.350 --> 00:29:51.360 align:start position:0% everyone knows me I've usually got a cup 00:29:51.360 --> 00:29:52.490 align:start position:0% everyone knows me I've usually got a cup of<00:29:51.480> coffee 00:29:52.490 --> 00:29:52.500 align:start position:0% of coffee 00:29:52.500 --> 00:29:54.950 align:start position:0% of coffee what<00:29:53.100> we<00:29:53.279> started<00:29:53.700> little<00:29:53.940> games<00:29:54.240> like<00:29:54.480> that<00:29:54.659> I 00:29:54.950 --> 00:29:54.960 align:start position:0% what we started little games like that I 00:29:54.960 --> 00:29:57.889 align:start position:0% what we started little games like that I had<00:29:55.140> the<00:29:55.740> ugly<00:29:55.799> mug<00:29:56.100> of<00:29:56.220> the<00:29:56.399> week<00:29:56.720> coming<00:29:57.720> into 00:29:57.889 --> 00:29:57.899 align:start position:0% had the ugly mug of the week coming into 00:29:57.899 --> 00:29:59.750 align:start position:0% had the ugly mug of the week coming into governance<00:29:58.380> forums<00:29:58.919> and<00:29:59.159> people<00:29:59.340> would<00:29:59.580> turn 00:29:59.750 --> 00:29:59.760 align:start position:0% governance forums and people would turn 00:29:59.760 --> 00:30:03.830 align:start position:0% governance forums and people would turn up<00:30:00.000> we<00:30:00.419> went<00:30:00.659> shopping<00:30:01.020> at<00:30:01.940> uh<00:30:02.940> like<00:30:03.539> um<00:30:03.600> I 00:30:03.830 --> 00:30:03.840 align:start position:0% up we went shopping at uh like um I 00:30:03.840 --> 00:30:06.350 align:start position:0% up we went shopping at uh like um I don't<00:30:03.960> know<00:30:04.080> if<00:30:04.679> this<00:30:04.860> relates<00:30:05.220> like<00:30:05.640> so<00:30:05.880> since 00:30:06.350 --> 00:30:06.360 align:start position:0% don't know if this relates like so since 00:30:06.360 --> 00:30:07.490 align:start position:0% don't know if this relates like so since Vinnie's 00:30:07.490 --> 00:30:07.500 align:start position:0% Vinnie's 00:30:07.500 --> 00:30:11.269 align:start position:0% Vinnie's um<00:30:07.620> shots<00:30:08.340> like<00:30:08.700> seconds<00:30:09.059> shops<00:30:09.779> to<00:30:10.440> find<00:30:10.679> the 00:30:11.269 --> 00:30:11.279 align:start position:0% um shots like seconds shops to find the 00:30:11.279 --> 00:30:15.950 align:start position:0% um shots like seconds shops to find the ugliest<00:30:11.899> mug<00:30:12.899> jug<00:30:13.320> looking<00:30:13.620> thing<00:30:14.779> but<00:30:15.779> people 00:30:15.950 --> 00:30:15.960 align:start position:0% ugliest mug jug looking thing but people 00:30:15.960 --> 00:30:17.810 align:start position:0% ugliest mug jug looking thing but people would<00:30:16.260> come<00:30:16.440> to<00:30:16.679> the<00:30:16.799> governance<00:30:17.159> meetings<00:30:17.580> to 00:30:17.810 --> 00:30:17.820 align:start position:0% would come to the governance meetings to 00:30:17.820 --> 00:30:20.210 align:start position:0% would come to the governance meetings to compete<00:30:18.179> about<00:30:18.419> who<00:30:18.659> had<00:30:18.840> the<00:30:19.200> ugliest<00:30:19.440> mug 00:30:20.210 --> 00:30:20.220 align:start position:0% compete about who had the ugliest mug 00:30:20.220 --> 00:30:22.250 align:start position:0% compete about who had the ugliest mug and<00:30:20.700> I<00:30:20.880> didn't<00:30:21.000> mind<00:30:21.179> what<00:30:21.419> got<00:30:21.659> them<00:30:21.899> in<00:30:22.080> there 00:30:22.250 --> 00:30:22.260 align:start position:0% and I didn't mind what got them in there 00:30:22.260 --> 00:30:24.769 align:start position:0% and I didn't mind what got them in there I<00:30:22.620> I<00:30:22.799> don't<00:30:23.279> care<00:30:23.460> which<00:30:23.760> game<00:30:24.059> I<00:30:24.299> use<00:30:24.480> to<00:30:24.659> get 00:30:24.769 --> 00:30:24.779 align:start position:0% I I don't care which game I use to get 00:30:24.779 --> 00:30:26.870 align:start position:0% I I don't care which game I use to get them<00:30:24.960> in<00:30:25.140> there<00:30:25.320> the<00:30:25.980> minute<00:30:26.100> they<00:30:26.460> turn<00:30:26.700> up 00:30:26.870 --> 00:30:26.880 align:start position:0% them in there the minute they turn up 00:30:26.880 --> 00:30:30.049 align:start position:0% them in there the minute they turn up I've<00:30:27.299> got<00:30:27.480> them<00:30:27.659> in<00:30:27.840> there<00:30:28.020> right<00:30:28.559> and<00:30:29.520> it<00:30:29.700> does 00:30:30.049 --> 00:30:30.059 align:start position:0% I've got them in there right and it does 00:30:30.059 --> 00:30:34.190 align:start position:0% I've got them in there right and it does change<00:30:30.480> so<00:30:31.320> I<00:30:31.620> use<00:30:31.799> games<00:30:32.159> I<00:30:32.820> use 00:30:34.190 --> 00:30:34.200 align:start position:0% change so I use games I use 00:30:34.200 --> 00:30:36.649 align:start position:0% change so I use games I use um<00:30:34.279> I'm<00:30:35.279> not<00:30:35.460> allowed<00:30:35.700> to<00:30:35.820> I<00:30:36.000> got<00:30:36.120> told<00:30:36.240> off<00:30:36.480> by 00:30:36.649 --> 00:30:36.659 align:start position:0% um I'm not allowed to I got told off by 00:30:36.659 --> 00:30:40.090 align:start position:0% um I'm not allowed to I got told off by HR<00:30:37.080> about<00:30:37.260> bringing<00:30:37.620> Nerf<00:30:38.039> guns<00:30:38.399> in<00:30:38.820> uh<00:30:39.659> just 00:30:40.090 --> 00:30:40.100 align:start position:0% HR about bringing Nerf guns in uh just 00:30:40.100 --> 00:30:42.529 align:start position:0% HR about bringing Nerf guns in uh just someone<00:30:41.100> will<00:30:41.340> take<00:30:41.520> an<00:30:41.700> eye<00:30:41.760> out<00:30:41.940> but<00:30:42.179> at<00:30:42.419> one 00:30:42.529 --> 00:30:42.539 align:start position:0% someone will take an eye out but at one 00:30:42.539 --> 00:30:46.730 align:start position:0% someone will take an eye out but at one point<00:30:42.659> we<00:30:42.899> had<00:30:43.020> Nerf<00:30:43.440> guns<00:30:43.760> in<00:30:44.760> in<00:30:45.539> the<00:30:45.779> office 00:30:46.730 --> 00:30:46.740 align:start position:0% point we had Nerf guns in in the office 00:30:46.740 --> 00:30:47.389 align:start position:0% point we had Nerf guns in in the office um 00:30:47.389 --> 00:30:47.399 align:start position:0% um 00:30:47.399 --> 00:30:51.110 align:start position:0% um anything<00:30:48.299> that<00:30:48.899> you<00:30:49.020> can<00:30:49.140> gamify<00:30:49.880> will<00:30:50.880> change 00:30:51.110 --> 00:30:51.120 align:start position:0% anything that you can gamify will change 00:30:51.120 --> 00:30:53.750 align:start position:0% anything that you can gamify will change the<00:30:51.299> dynamic<00:30:52.140> of<00:30:52.260> the<00:30:52.380> culture<00:30:52.740> which<00:30:53.399> will 00:30:53.750 --> 00:30:53.760 align:start position:0% the dynamic of the culture which will 00:30:53.760 --> 00:30:56.149 align:start position:0% the dynamic of the culture which will feed<00:30:54.059> into<00:30:54.600> getting<00:30:55.500> them<00:30:55.740> in<00:30:56.039> those 00:30:56.149 --> 00:30:56.159 align:start position:0% feed into getting them in those 00:30:56.159 --> 00:30:58.070 align:start position:0% feed into getting them in those governance<00:30:56.640> forums<00:30:57.120> and<00:30:57.659> getting<00:30:57.840> them 00:30:58.070 --> 00:30:58.080 align:start position:0% governance forums and getting them 00:30:58.080 --> 00:30:58.970 align:start position:0% governance forums and getting them talking 00:30:58.970 --> 00:30:58.980 align:start position:0% talking 00:30:58.980 --> 00:31:00.470 align:start position:0% talking and<00:30:59.460> from<00:30:59.640> there<00:30:59.820> that's<00:31:00.059> where<00:31:00.240> you<00:31:00.419> start 00:31:00.470 --> 00:31:00.480 align:start position:0% and from there that's where you start 00:31:00.480 --> 00:31:02.090 align:start position:0% and from there that's where you start setting<00:31:00.840> up<00:31:00.960> those<00:31:01.080> guardrails<00:31:01.679> Ross<00:31:01.980> was 00:31:02.090 --> 00:31:02.100 align:start position:0% setting up those guardrails Ross was 00:31:02.100 --> 00:31:04.010 align:start position:0% setting up those guardrails Ross was talking<00:31:02.340> about<00:31:02.580> so<00:31:03.000> there<00:31:03.179> is<00:31:03.299> a<00:31:03.480> serious<00:31:03.779> side 00:31:04.010 --> 00:31:04.020 align:start position:0% talking about so there is a serious side 00:31:04.020 --> 00:31:05.870 align:start position:0% talking about so there is a serious side but<00:31:04.500> don't<00:31:04.740> be 00:31:05.870 --> 00:31:05.880 align:start position:0% but don't be 00:31:05.880 --> 00:31:08.990 align:start position:0% but don't be don't<00:31:06.299> be<00:31:06.480> hesitant<00:31:06.960> to<00:31:07.080> use<00:31:07.260> play<00:31:07.880> we<00:31:08.880> are 00:31:08.990 --> 00:31:09.000 align:start position:0% don't be hesitant to use play we are 00:31:09.000 --> 00:31:12.169 align:start position:0% don't be hesitant to use play we are still<00:31:09.179> all<00:31:09.360> human<00:31:09.600> we<00:31:09.899> just<00:31:10.020> want<00:31:10.200> to<00:31:10.320> have<00:31:10.440> fun 00:31:12.169 --> 00:31:12.179 align:start position:0% still all human we just want to have fun 00:31:12.179 --> 00:31:15.289 align:start position:0% still all human we just want to have fun to<00:31:12.539> question<00:31:12.840> I<00:31:13.380> I<00:31:13.500> I<00:31:13.740> always<00:31:14.399> when<00:31:14.880> I<00:31:15.000> lived<00:31:15.179> in 00:31:15.289 --> 00:31:15.299 align:start position:0% to question I I I always when I lived in 00:31:15.299 --> 00:31:17.570 align:start position:0% to question I I I always when I lived in the<00:31:15.360> states<00:31:15.539> I<00:31:15.779> would<00:31:15.899> always<00:31:16.080> uh<00:31:16.980> every<00:31:17.399> time 00:31:17.570 --> 00:31:17.580 align:start position:0% the states I would always uh every time 00:31:17.580 --> 00:31:19.450 align:start position:0% the states I would always uh every time I<00:31:17.760> came<00:31:17.940> back<00:31:18.059> to<00:31:18.179> the<00:31:18.240> UK<00:31:18.480> I<00:31:18.720> would<00:31:18.899> just<00:31:19.080> bring 00:31:19.450 --> 00:31:19.460 align:start position:0% I came back to the UK I would just bring 00:31:19.460 --> 00:31:21.830 align:start position:0% I came back to the UK I would just bring literally<00:31:20.460> suitcases<00:31:21.120> for<00:31:21.299> Cadbury's 00:31:21.830 --> 00:31:21.840 align:start position:0% literally suitcases for Cadbury's 00:31:21.840 --> 00:31:24.350 align:start position:0% literally suitcases for Cadbury's chocolate<00:31:22.080> back<00:31:22.799> to<00:31:22.980> the<00:31:23.159> states<00:31:23.279> with<00:31:23.580> me<00:31:23.760> and 00:31:24.350 --> 00:31:24.360 align:start position:0% chocolate back to the states with me and 00:31:24.360 --> 00:31:26.269 align:start position:0% chocolate back to the states with me and and<00:31:24.539> I<00:31:24.840> would<00:31:24.960> just<00:31:25.200> do<00:31:25.500> the<00:31:25.679> exact<00:31:25.919> same<00:31:26.100> thing 00:31:26.269 --> 00:31:26.279 align:start position:0% and I would just do the exact same thing 00:31:26.279 --> 00:31:28.490 align:start position:0% and I would just do the exact same thing with<00:31:26.520> Cadbury's<00:31:27.000> chocolate<00:31:27.179> I<00:31:27.600> walk<00:31:27.779> in<00:31:27.960> I'd 00:31:28.490 --> 00:31:28.500 align:start position:0% with Cadbury's chocolate I walk in I'd 00:31:28.500 --> 00:31:30.649 align:start position:0% with Cadbury's chocolate I walk in I'd walk<00:31:28.740> into<00:31:28.919> the<00:31:29.279> into<00:31:29.520> the<00:31:29.820> developers<00:31:30.299> Zone 00:31:30.649 --> 00:31:30.659 align:start position:0% walk into the into the developers Zone 00:31:30.659 --> 00:31:33.409 align:start position:0% walk into the into the developers Zone and<00:31:31.140> just<00:31:31.320> start<00:31:31.500> literally<00:31:31.980> start<00:31:32.279> throwing 00:31:33.409 --> 00:31:33.419 align:start position:0% and just start literally start throwing 00:31:33.419 --> 00:31:36.529 align:start position:0% and just start literally start throwing flowers<00:31:34.020> of<00:31:34.380> chocolate<00:31:34.500> around<00:31:35.120> and<00:31:36.120> next 00:31:36.529 --> 00:31:36.539 align:start position:0% flowers of chocolate around and next 00:31:36.539 --> 00:31:39.049 align:start position:0% flowers of chocolate around and next thing<00:31:36.659> everybody's<00:31:37.320> heads<00:31:37.559> up<00:31:37.880> Easton's<00:31:38.880> back 00:31:39.049 --> 00:31:39.059 align:start position:0% thing everybody's heads up Easton's back 00:31:39.059 --> 00:31:41.630 align:start position:0% thing everybody's heads up Easton's back right<00:31:39.840> and<00:31:40.260> and<00:31:40.559> then<00:31:41.100> you've<00:31:41.279> got<00:31:41.460> their 00:31:41.630 --> 00:31:41.640 align:start position:0% right and and then you've got their 00:31:41.640 --> 00:31:43.909 align:start position:0% right and and then you've got their attention<00:31:42.000> and<00:31:42.659> you<00:31:43.080> can<00:31:43.140> have<00:31:43.380> good 00:31:43.909 --> 00:31:43.919 align:start position:0% attention and you can have good 00:31:43.919 --> 00:31:45.649 align:start position:0% attention and you can have good conversations 00:31:45.649 --> 00:31:45.659 align:start position:0% conversations 00:31:45.659 --> 00:31:48.049 align:start position:0% conversations um so<00:31:46.380> so<00:31:46.559> Ross<00:31:46.919> there's<00:31:47.100> a<00:31:47.520> question<00:31:47.700> here 00:31:48.049 --> 00:31:48.059 align:start position:0% um so so Ross there's a question here 00:31:48.059 --> 00:31:49.789 align:start position:0% um so so Ross there's a question here actually<00:31:48.299> which<00:31:48.720> is<00:31:48.899> perfectly<00:31:49.440> timed 00:31:49.789 --> 00:31:49.799 align:start position:0% actually which is perfectly timed 00:31:49.799 --> 00:31:51.889 align:start position:0% actually which is perfectly timed actually<00:31:49.919> Malcolm<00:31:50.460> thank<00:31:50.580> you<00:31:50.700> for<00:31:50.880> that 00:31:51.889 --> 00:31:51.899 align:start position:0% actually Malcolm thank you for that 00:31:51.899 --> 00:31:54.289 align:start position:0% actually Malcolm thank you for that um<00:31:52.020> because<00:31:52.440> you<00:31:53.279> know<00:31:53.399> it<00:31:53.580> feels<00:31:53.940> like<00:31:54.059> we've 00:31:54.289 --> 00:31:54.299 align:start position:0% um because you know it feels like we've 00:31:54.299 --> 00:31:56.389 align:start position:0% um because you know it feels like we've been<00:31:54.480> talking<00:31:54.779> a<00:31:55.080> lot<00:31:55.200> about 00:31:56.389 --> 00:31:56.399 align:start position:0% been talking a lot about 00:31:56.399 --> 00:31:59.029 align:start position:0% been talking a lot about project<00:31:56.940> governance<00:31:57.600> and<00:31:57.960> how<00:31:58.200> to<00:31:58.380> get<00:31:58.559> you 00:31:59.029 --> 00:31:59.039 align:start position:0% project governance and how to get you 00:31:59.039 --> 00:32:01.010 align:start position:0% project governance and how to get you know<00:31:59.159> project<00:31:59.640> leaders<00:32:00.360> and<00:32:00.600> that<00:32:00.779> project 00:32:01.010 --> 00:32:01.020 align:start position:0% know project leaders and that project 00:32:01.020 --> 00:32:03.830 align:start position:0% know project leaders and that project cultural<00:32:01.740> turnaround<00:32:02.179> so<00:32:03.179> what<00:32:03.419> you<00:32:03.720> know 00:32:03.830 --> 00:32:03.840 align:start position:0% cultural turnaround so what you know 00:32:03.840 --> 00:32:05.769 align:start position:0% cultural turnaround so what you know what's<00:32:04.140> the<00:32:04.260> difference<00:32:04.380> between<00:32:04.559> that<00:32:05.039> and 00:32:05.769 --> 00:32:05.779 align:start position:0% what's the difference between that and 00:32:05.779 --> 00:32:08.450 align:start position:0% what's the difference between that and portfolio<00:32:06.779> governance<00:32:07.260> and<00:32:08.039> program 00:32:08.450 --> 00:32:08.460 align:start position:0% portfolio governance and program 00:32:08.460 --> 00:32:10.850 align:start position:0% portfolio governance and program governments<00:32:09.240> and<00:32:09.840> and<00:32:10.140> what's<00:32:10.559> the 00:32:10.850 --> 00:32:10.860 align:start position:0% governments and and what's the 00:32:10.860 --> 00:32:13.789 align:start position:0% governments and and what's the relationship<00:32:11.279> between<00:32:11.640> them 00:32:13.789 --> 00:32:13.799 align:start position:0% relationship between them 00:32:13.799 --> 00:32:16.549 align:start position:0% relationship between them oh<00:32:14.640> I<00:32:15.360> I<00:32:15.539> love<00:32:15.779> the<00:32:15.960> fact<00:32:16.080> that<00:32:16.200> you<00:32:16.320> give<00:32:16.440> me 00:32:16.549 --> 00:32:16.559 align:start position:0% oh I I love the fact that you give me 00:32:16.559 --> 00:32:18.230 align:start position:0% oh I I love the fact that you give me the<00:32:16.679> easy<00:32:16.799> ones<00:32:17.159> Stuart<00:32:17.520> really<00:32:17.820> yeah<00:32:18.000> yeah 00:32:18.230 --> 00:32:18.240 align:start position:0% the easy ones Stuart really yeah yeah 00:32:18.240 --> 00:32:20.690 align:start position:0% the easy ones Stuart really yeah yeah I've<00:32:18.840> given<00:32:19.020> you<00:32:19.140> a<00:32:19.260> chance<00:32:19.380> to<00:32:19.559> shine<00:32:19.799> Ross 00:32:20.690 --> 00:32:20.700 align:start position:0% I've given you a chance to shine Ross 00:32:20.700 --> 00:32:24.470 align:start position:0% I've given you a chance to shine Ross okay<00:32:21.120> well<00:32:21.419> look<00:32:21.659> it's<00:32:22.559> um 00:32:24.470 --> 00:32:24.480 align:start position:0% okay well look it's um 00:32:24.480 --> 00:32:26.649 align:start position:0% okay well look it's um presumably<00:32:25.260> you<00:32:25.980> know<00:32:26.039> we're<00:32:26.279> we're 00:32:26.649 --> 00:32:26.659 align:start position:0% presumably you know we're we're 00:32:26.659 --> 00:32:28.730 align:start position:0% presumably you know we're we're understanding<00:32:27.659> what<00:32:28.200> the<00:32:28.380> difference<00:32:28.500> is 00:32:28.730 --> 00:32:28.740 align:start position:0% understanding what the difference is 00:32:28.740 --> 00:32:31.070 align:start position:0% understanding what the difference is between<00:32:29.039> a<00:32:29.340> project<00:32:29.460> and<00:32:29.820> a<00:32:29.940> program 00:32:31.070 --> 00:32:31.080 align:start position:0% between a project and a program 00:32:31.080 --> 00:32:34.430 align:start position:0% between a project and a program yeah<00:32:31.140> that<00:32:31.799> are<00:32:32.279> we<00:32:33.059> or<00:32:33.539> is<00:32:33.899> that<00:32:34.080> something 00:32:34.430 --> 00:32:34.440 align:start position:0% yeah that are we or is that something 00:32:34.440 --> 00:32:37.430 align:start position:0% yeah that are we or is that something that<00:32:34.919> uh<00:32:35.279> is<00:32:35.520> still<00:32:35.640> up<00:32:35.820> for<00:32:36.059> grabs<00:32:36.480> like<00:32:37.140> the 00:32:37.430 --> 00:32:37.440 align:start position:0% that uh is still up for grabs like the 00:32:37.440 --> 00:32:39.470 align:start position:0% that uh is still up for grabs like the concept<00:32:38.100> is 00:32:39.470 --> 00:32:39.480 align:start position:0% concept is 00:32:39.480 --> 00:32:41.570 align:start position:0% concept is um<00:32:39.539> with<00:32:39.779> the<00:32:39.960> programs<00:32:40.559> that<00:32:40.919> it's 00:32:41.570 --> 00:32:41.580 align:start position:0% um with the programs that it's 00:32:41.580 --> 00:32:44.269 align:start position:0% um with the programs that it's sufficiently<00:32:42.240> large<00:32:42.899> and<00:32:43.200> complex<00:32:43.679> that<00:32:44.100> it 00:32:44.269 --> 00:32:44.279 align:start position:0% sufficiently large and complex that it 00:32:44.279 --> 00:32:47.210 align:start position:0% sufficiently large and complex that it has<00:32:44.520> a<00:32:44.760> number<00:32:45.000> of<00:32:45.720> um<00:32:45.860> constituent<00:32:46.860> Parts 00:32:47.210 --> 00:32:47.220 align:start position:0% has a number of um constituent Parts 00:32:47.220 --> 00:32:49.789 align:start position:0% has a number of um constituent Parts which<00:32:47.640> are<00:32:47.820> best<00:32:48.000> Runners<00:32:48.419> projects<00:32:49.080> and<00:32:49.559> it's 00:32:49.789 --> 00:32:49.799 align:start position:0% which are best Runners projects and it's 00:32:49.799 --> 00:32:53.210 align:start position:0% which are best Runners projects and it's only<00:32:50.039> by<00:32:50.640> the<00:32:51.240> coordinated 00:32:53.210 --> 00:32:53.220 align:start position:0% only by the coordinated 00:32:53.220 --> 00:32:55.970 align:start position:0% only by the coordinated um<00:32:53.360> delivery<00:32:54.360> of<00:32:54.840> those<00:32:55.140> projects<00:32:55.679> together 00:32:55.970 --> 00:32:55.980 align:start position:0% um delivery of those projects together 00:32:55.980 --> 00:32:57.710 align:start position:0% um delivery of those projects together that<00:32:56.520> you're<00:32:56.640> going<00:32:56.820> to<00:32:56.940> get<00:32:57.059> the<00:32:57.299> benefits 00:32:57.710 --> 00:32:57.720 align:start position:0% that you're going to get the benefits 00:32:57.720 --> 00:32:59.750 align:start position:0% that you're going to get the benefits and<00:32:57.840> outcomes<00:32:58.320> that<00:32:58.559> the<00:32:58.740> overall<00:32:59.039> program<00:32:59.399> is 00:32:59.750 --> 00:32:59.760 align:start position:0% and outcomes that the overall program is 00:32:59.760 --> 00:33:01.730 align:start position:0% and outcomes that the overall program is seeking<00:33:00.240> so<00:33:00.840> that's<00:33:01.020> the<00:33:01.260> relationship 00:33:01.730 --> 00:33:01.740 align:start position:0% seeking so that's the relationship 00:33:01.740 --> 00:33:03.830 align:start position:0% seeking so that's the relationship between<00:33:02.100> program<00:33:02.640> and<00:33:02.940> projects<00:33:03.480> and<00:33:03.659> of 00:33:03.830 --> 00:33:03.840 align:start position:0% between program and projects and of 00:33:03.840 --> 00:33:06.110 align:start position:0% between program and projects and of course<00:33:03.960> you<00:33:04.500> need<00:33:04.679> governance<00:33:05.279> at<00:33:05.880> the 00:33:06.110 --> 00:33:06.120 align:start position:0% course you need governance at the 00:33:06.120 --> 00:33:07.669 align:start position:0% course you need governance at the project<00:33:06.240> level<00:33:06.600> if<00:33:07.020> the<00:33:07.200> projects<00:33:07.559> are 00:33:07.669 --> 00:33:07.679 align:start position:0% project level if the projects are 00:33:07.679 --> 00:33:10.370 align:start position:0% project level if the projects are sufficiently<00:33:08.220> large<00:33:08.520> but<00:33:09.000> in<00:33:09.480> any<00:33:09.600> respect<00:33:10.080> if 00:33:10.370 --> 00:33:10.380 align:start position:0% sufficiently large but in any respect if 00:33:10.380 --> 00:33:12.049 align:start position:0% sufficiently large but in any respect if it's<00:33:10.559> a<00:33:10.799> project<00:33:10.919> it<00:33:11.340> certainly<00:33:11.640> needs<00:33:11.940> an 00:33:12.049 --> 00:33:12.059 align:start position:0% it's a project it certainly needs an 00:33:12.059 --> 00:33:13.250 align:start position:0% it's a project it certainly needs an owner 00:33:13.250 --> 00:33:13.260 align:start position:0% owner 00:33:13.260 --> 00:33:15.409 align:start position:0% owner um<00:33:13.320> you<00:33:13.440> know<00:33:13.620> project<00:33:13.919> sponsor<00:33:14.519> so<00:33:15.059> you<00:33:15.240> need 00:33:15.409 --> 00:33:15.419 align:start position:0% um you know project sponsor so you need 00:33:15.419 --> 00:33:17.210 align:start position:0% um you know project sponsor so you need governance<00:33:15.899> at<00:33:16.080> that<00:33:16.320> level<00:33:16.440> and<00:33:16.860> then<00:33:17.039> you 00:33:17.210 --> 00:33:17.220 align:start position:0% governance at that level and then you 00:33:17.220 --> 00:33:19.070 align:start position:0% governance at that level and then you need<00:33:17.399> to<00:33:17.580> have<00:33:17.760> integrated<00:33:18.419> governance 00:33:19.070 --> 00:33:19.080 align:start position:0% need to have integrated governance 00:33:19.080 --> 00:33:21.289 align:start position:0% need to have integrated governance between<00:33:19.440> your<00:33:19.799> project<00:33:20.100> level<00:33:20.460> and<00:33:21.120> your 00:33:21.289 --> 00:33:21.299 align:start position:0% between your project level and your 00:33:21.299 --> 00:33:23.509 align:start position:0% between your project level and your program<00:33:21.600> level 00:33:23.509 --> 00:33:23.519 align:start position:0% program level 00:33:23.519 --> 00:33:26.389 align:start position:0% program level um and<00:33:23.880> by<00:33:24.000> that<00:33:24.299> I<00:33:24.600> mean<00:33:24.840> everybody<00:33:25.559> knows 00:33:26.389 --> 00:33:26.399 align:start position:0% um and by that I mean everybody knows 00:33:26.399 --> 00:33:28.549 align:start position:0% um and by that I mean everybody knows what<00:33:27.000> decisions<00:33:27.480> are<00:33:27.779> made<00:33:27.960> at<00:33:28.200> the<00:33:28.440> program 00:33:28.549 --> 00:33:28.559 align:start position:0% what decisions are made at the program 00:33:28.559 --> 00:33:30.649 align:start position:0% what decisions are made at the program level<00:33:28.980> compared<00:33:29.640> to<00:33:29.820> what's<00:33:30.120> made<00:33:30.360> of<00:33:30.539> the 00:33:30.649 --> 00:33:30.659 align:start position:0% level compared to what's made of the 00:33:30.659 --> 00:33:32.509 align:start position:0% level compared to what's made of the project<00:33:30.840> level<00:33:31.200> there's<00:33:31.620> a<00:33:31.799> very<00:33:31.919> easy<00:33:32.100> way<00:33:32.399> of 00:33:32.509 --> 00:33:32.519 align:start position:0% project level there's a very easy way of 00:33:32.519 --> 00:33:34.669 align:start position:0% project level there's a very easy way of working<00:33:32.700> that<00:33:33.000> out 00:33:34.669 --> 00:33:34.679 align:start position:0% working that out 00:33:34.679 --> 00:33:36.409 align:start position:0% working that out um<00:33:34.799> and<00:33:35.039> then<00:33:35.159> you've<00:33:35.279> got<00:33:35.460> the<00:33:35.580> portfolio<00:33:36.179> and 00:33:36.409 --> 00:33:36.419 align:start position:0% um and then you've got the portfolio and 00:33:36.419 --> 00:33:39.950 align:start position:0% um and then you've got the portfolio and the<00:33:36.620> portfolio<00:33:37.620> is<00:33:38.279> the<00:33:38.640> sum<00:33:38.820> it's<00:33:39.419> in<00:33:39.779> the 00:33:39.950 --> 00:33:39.960 align:start position:0% the portfolio is the sum it's in the 00:33:39.960 --> 00:33:41.750 align:start position:0% the portfolio is the sum it's in the management<00:33:40.200> of<00:33:40.620> portfolios<00:33:41.100> book<00:33:41.399> isn't<00:33:41.700> it 00:33:41.750 --> 00:33:41.760 align:start position:0% management of portfolios book isn't it 00:33:41.760 --> 00:33:43.850 align:start position:0% management of portfolios book isn't it it's<00:33:41.940> the<00:33:42.059> sum<00:33:42.240> of<00:33:42.480> all<00:33:42.840> the<00:33:43.019> organization's 00:33:43.850 --> 00:33:43.860 align:start position:0% it's the sum of all the organization's 00:33:43.860 --> 00:33:47.090 align:start position:0% it's the sum of all the organization's investments<00:33:44.700> in<00:33:45.059> change<00:33:45.299> meaning<00:33:46.200> all<00:33:46.740> its 00:33:47.090 --> 00:33:47.100 align:start position:0% investments in change meaning all its 00:33:47.100 --> 00:33:49.250 align:start position:0% investments in change meaning all its projects<00:33:47.460> and<00:33:47.640> programs 00:33:49.250 --> 00:33:49.260 align:start position:0% projects and programs 00:33:49.260 --> 00:33:51.409 align:start position:0% projects and programs um<00:33:49.380> the<00:33:49.860> thing<00:33:49.980> I<00:33:50.220> Like<00:33:50.340> About<00:33:50.580> Management<00:33:51.000> of 00:33:51.409 --> 00:33:51.419 align:start position:0% um the thing I Like About Management of 00:33:51.419 --> 00:33:54.590 align:start position:0% um the thing I Like About Management of portfolios<00:33:52.140> is<00:33:52.620> as<00:33:52.860> it<00:33:53.100> does<00:33:53.340> talk<00:33:53.640> it<00:33:54.240> uses 00:33:54.590 --> 00:33:54.600 align:start position:0% portfolios is as it does talk it uses 00:33:54.600 --> 00:33:57.529 align:start position:0% portfolios is as it does talk it uses the<00:33:54.899> word<00:33:55.159> Investments<00:33:56.159> and<00:33:56.940> that's<00:33:57.120> one<00:33:57.360> of 00:33:57.529 --> 00:33:57.539 align:start position:0% the word Investments and that's one of 00:33:57.539 --> 00:33:59.509 align:start position:0% the word Investments and that's one of the<00:33:57.659> key<00:33:58.200> things<00:33:58.380> and<00:33:58.679> you<00:33:58.860> you<00:33:58.980> alluded<00:33:59.399> to 00:33:59.509 --> 00:33:59.519 align:start position:0% the key things and you you alluded to 00:33:59.519 --> 00:34:01.370 align:start position:0% the key things and you you alluded to this<00:33:59.640> earlier<00:34:00.000> Amanda<00:34:00.299> when<00:34:00.600> you<00:34:00.779> said<00:34:00.960> you 00:34:01.370 --> 00:34:01.380 align:start position:0% this earlier Amanda when you said you 00:34:01.380 --> 00:34:03.230 align:start position:0% this earlier Amanda when you said you know<00:34:01.500> that<00:34:01.799> conflation<00:34:02.460> between<00:34:02.820> project 00:34:03.230 --> 00:34:03.240 align:start position:0% know that conflation between project 00:34:03.240 --> 00:34:05.690 align:start position:0% know that conflation between project governance<00:34:03.840> and<00:34:04.080> project<00:34:04.320> management<00:34:04.799> and 00:34:05.690 --> 00:34:05.700 align:start position:0% governance and project management and 00:34:05.700 --> 00:34:08.389 align:start position:0% governance and project management and there<00:34:06.120> isn't<00:34:06.659> that<00:34:07.559> there<00:34:07.799> shouldn't<00:34:08.040> be<00:34:08.159> a 00:34:08.389 --> 00:34:08.399 align:start position:0% there isn't that there shouldn't be a 00:34:08.399 --> 00:34:10.609 align:start position:0% there isn't that there shouldn't be a completion<00:34:08.879> there<00:34:09.119> because<00:34:09.780> what<00:34:10.440> you're 00:34:10.609 --> 00:34:10.619 align:start position:0% completion there because what you're 00:34:10.619 --> 00:34:13.070 align:start position:0% completion there because what you're talking<00:34:10.859> about<00:34:11.159> is 00:34:13.070 --> 00:34:13.080 align:start position:0% talking about is 00:34:13.080 --> 00:34:16.030 align:start position:0% talking about is project<00:34:13.679> management<00:34:14.220> manages<00:34:15.179> your<00:34:15.780> project 00:34:16.030 --> 00:34:16.040 align:start position:0% project management manages your project 00:34:16.040 --> 00:34:18.889 align:start position:0% project management manages your project project<00:34:17.040> governance<00:34:17.879> manages<00:34:18.419> your 00:34:18.889 --> 00:34:18.899 align:start position:0% project governance manages your 00:34:18.899 --> 00:34:21.050 align:start position:0% project governance manages your investment<00:34:19.379> you're<00:34:20.040> making<00:34:20.280> an<00:34:20.580> investment 00:34:21.050 --> 00:34:21.060 align:start position:0% investment you're making an investment 00:34:21.060 --> 00:34:23.389 align:start position:0% investment you're making an investment in<00:34:21.300> your<00:34:21.540> business<00:34:21.720> and<00:34:22.500> what<00:34:22.740> you're<00:34:22.919> seeking 00:34:23.389 --> 00:34:23.399 align:start position:0% in your business and what you're seeking 00:34:23.399 --> 00:34:25.190 align:start position:0% in your business and what you're seeking is<00:34:23.700> for<00:34:23.940> that<00:34:24.119> investment<00:34:24.599> to<00:34:24.960> deliver 00:34:25.190 --> 00:34:25.200 align:start position:0% is for that investment to deliver 00:34:25.200 --> 00:34:27.109 align:start position:0% is for that investment to deliver outcomes<00:34:26.040> and<00:34:26.399> benefits<00:34:26.760> for<00:34:27.000> the 00:34:27.109 --> 00:34:27.119 align:start position:0% outcomes and benefits for the 00:34:27.119 --> 00:34:30.470 align:start position:0% outcomes and benefits for the organization<00:34:27.780> that's<00:34:28.619> a<00:34:28.859> very<00:34:29.040> different 00:34:30.470 --> 00:34:30.480 align:start position:0% organization that's a very different 00:34:30.480 --> 00:34:33.169 align:start position:0% organization that's a very different um<00:34:30.540> perspective<00:34:31.440> that<00:34:31.859> you<00:34:31.980> take<00:34:32.220> and<00:34:32.760> it<00:34:32.879> also 00:34:33.169 --> 00:34:33.179 align:start position:0% um perspective that you take and it also 00:34:33.179 --> 00:34:34.310 align:start position:0% um perspective that you take and it also has<00:34:33.359> a<00:34:33.540> very<00:34:33.659> different<00:34:33.780> perspective 00:34:34.310 --> 00:34:34.320 align:start position:0% has a very different perspective 00:34:34.320 --> 00:34:36.889 align:start position:0% has a very different perspective therefore<00:34:34.740> that<00:34:35.040> you<00:34:35.280> take<00:34:35.460> on<00:34:36.119> the<00:34:36.480> decisions 00:34:36.889 --> 00:34:36.899 align:start position:0% therefore that you take on the decisions 00:34:36.899 --> 00:34:39.829 align:start position:0% therefore that you take on the decisions that<00:34:37.200> the<00:34:37.379> government's<00:34:37.859> bodies<00:34:38.159> make 00:34:39.829 --> 00:34:39.839 align:start position:0% that the government's bodies make 00:34:39.839 --> 00:34:42.290 align:start position:0% that the government's bodies make um you<00:34:40.320> know<00:34:40.440> I<00:34:40.560> often<00:34:41.399> see<00:34:41.580> the<00:34:41.820> situation 00:34:42.290 --> 00:34:42.300 align:start position:0% um you know I often see the situation 00:34:42.300 --> 00:34:44.570 align:start position:0% um you know I often see the situation where 00:34:44.570 --> 00:34:44.580 align:start position:0% where 00:34:44.580 --> 00:34:47.329 align:start position:0% where um you<00:34:44.940> ask<00:34:45.300> for<00:34:46.139> the<00:34:46.379> governance<00:34:46.740> framework 00:34:47.329 --> 00:34:47.339 align:start position:0% um you ask for the governance framework 00:34:47.339 --> 00:34:49.669 align:start position:0% um you ask for the governance framework for<00:34:47.639> either<00:34:47.879> an<00:34:48.179> organization<00:34:48.720> or<00:34:49.080> a<00:34:49.320> complex 00:34:49.669 --> 00:34:49.679 align:start position:0% for either an organization or a complex 00:34:49.679 --> 00:34:52.129 align:start position:0% for either an organization or a complex program 00:34:52.129 --> 00:34:52.139 align:start position:0% 00:34:52.139 --> 00:34:55.070 align:start position:0% and<00:34:52.619> there's<00:34:52.980> committees<00:34:53.639> everywhere<00:34:54.419> which 00:34:55.070 --> 00:34:55.080 align:start position:0% and there's committees everywhere which 00:34:55.080 --> 00:34:57.829 align:start position:0% and there's committees everywhere which is<00:34:55.260> fine<00:34:55.619> because<00:34:56.040> in<00:34:56.580> some<00:34:56.760> cases<00:34:57.180> you<00:34:57.780> know 00:34:57.829 --> 00:34:57.839 align:start position:0% is fine because in some cases you know 00:34:57.839 --> 00:34:59.870 align:start position:0% is fine because in some cases you know in<00:34:58.140> in<00:34:58.380> complex<00:34:58.740> like<00:34:59.040> tertiary<00:34:59.580> Hospital 00:34:59.870 --> 00:34:59.880 align:start position:0% in in complex like tertiary Hospital 00:34:59.880 --> 00:35:01.609 align:start position:0% in in complex like tertiary Hospital developments<00:35:00.720> for<00:35:00.960> instance<00:35:01.140> I've<00:35:01.380> never 00:35:01.609 --> 00:35:01.619 align:start position:0% developments for instance I've never 00:35:01.619 --> 00:35:03.770 align:start position:0% developments for instance I've never seen<00:35:02.160> so<00:35:02.400> many<00:35:02.520> committees<00:35:03.000> in<00:35:03.119> my<00:35:03.300> life<00:35:03.480> but 00:35:03.770 --> 00:35:03.780 align:start position:0% seen so many committees in my life but 00:35:03.780 --> 00:35:06.170 align:start position:0% seen so many committees in my life but they're<00:35:03.960> probably<00:35:04.260> all<00:35:04.560> necessary 00:35:06.170 --> 00:35:06.180 align:start position:0% they're probably all necessary 00:35:06.180 --> 00:35:08.870 align:start position:0% they're probably all necessary it's<00:35:06.300> the<00:35:06.660> decision<00:35:07.080> making<00:35:07.500> that<00:35:08.339> gets 00:35:08.870 --> 00:35:08.880 align:start position:0% it's the decision making that gets 00:35:08.880 --> 00:35:10.910 align:start position:0% it's the decision making that gets confused<00:35:09.660> because<00:35:09.960> the<00:35:10.320> decision<00:35:10.619> making 00:35:10.910 --> 00:35:10.920 align:start position:0% confused because the decision making 00:35:10.920 --> 00:35:12.829 align:start position:0% confused because the decision making should<00:35:11.339> be<00:35:11.520> very<00:35:11.820> simple<00:35:12.180> the<00:35:12.540> decision 00:35:12.829 --> 00:35:12.839 align:start position:0% should be very simple the decision 00:35:12.839 --> 00:35:15.589 align:start position:0% should be very simple the decision making<00:35:13.079> should<00:35:13.500> be<00:35:13.680> straight<00:35:13.920> line<00:35:14.599> informed 00:35:15.589 --> 00:35:15.599 align:start position:0% making should be straight line informed 00:35:15.599 --> 00:35:18.109 align:start position:0% making should be straight line informed by<00:35:16.020> all<00:35:16.260> these<00:35:16.440> other<00:35:16.619> committees<00:35:17.160> because<00:35:17.820> if 00:35:18.109 --> 00:35:18.119 align:start position:0% by all these other committees because if 00:35:18.119 --> 00:35:20.510 align:start position:0% by all these other committees because if you<00:35:18.300> have<00:35:18.480> too<00:35:18.720> many<00:35:18.900> routes<00:35:19.440> for<00:35:20.160> decision 00:35:20.510 --> 00:35:20.520 align:start position:0% you have too many routes for decision 00:35:20.520 --> 00:35:22.970 align:start position:0% you have too many routes for decision making<00:35:20.760> you're<00:35:21.300> going<00:35:21.480> to<00:35:21.660> end<00:35:21.839> up<00:35:22.079> in<00:35:22.560> a<00:35:22.800> world 00:35:22.970 --> 00:35:22.980 align:start position:0% making you're going to end up in a world 00:35:22.980 --> 00:35:24.829 align:start position:0% making you're going to end up in a world full<00:35:23.220> of<00:35:23.400> hurt<00:35:23.520> and<00:35:23.940> so<00:35:24.119> I've<00:35:24.359> gone<00:35:24.480> way<00:35:24.660> off 00:35:24.829 --> 00:35:24.839 align:start position:0% full of hurt and so I've gone way off 00:35:24.839 --> 00:35:27.170 align:start position:0% full of hurt and so I've gone way off soon<00:35:25.079> so<00:35:25.859> well<00:35:26.040> no<00:35:26.220> so<00:35:26.460> let<00:35:26.640> me<00:35:26.760> let<00:35:26.880> me<00:35:27.060> just 00:35:27.170 --> 00:35:27.180 align:start position:0% soon so well no so let me let me just 00:35:27.180 --> 00:35:29.750 align:start position:0% soon so well no so let me let me just dive<00:35:27.540> in<00:35:27.720> then<00:35:27.839> so<00:35:28.140> so<00:35:28.320> yeah<00:35:29.160> we're<00:35:29.400> talking 00:35:29.750 --> 00:35:29.760 align:start position:0% dive in then so so yeah we're talking 00:35:29.760 --> 00:35:32.510 align:start position:0% dive in then so so yeah we're talking about<00:35:30.000> so<00:35:30.300> the<00:35:30.720> the<00:35:30.900> common<00:35:31.440> theme<00:35:31.740> here<00:35:32.040> right 00:35:32.510 --> 00:35:32.520 align:start position:0% about so the the common theme here right 00:35:32.520 --> 00:35:35.390 align:start position:0% about so the the common theme here right the<00:35:32.700> way<00:35:32.820> through<00:35:33.060> is<00:35:33.960> and<00:35:34.320> and<00:35:34.560> hopefully 00:35:35.390 --> 00:35:35.400 align:start position:0% the way through is and and hopefully 00:35:35.400 --> 00:35:36.950 align:start position:0% the way through is and and hopefully this<00:35:35.640> isn't<00:35:35.880> a<00:35:36.000> big<00:35:36.119> surprise<00:35:36.420> to<00:35:36.599> everyone<00:35:36.720> is 00:35:36.950 --> 00:35:36.960 align:start position:0% this isn't a big surprise to everyone is 00:35:36.960 --> 00:35:38.270 align:start position:0% this isn't a big surprise to everyone is that<00:35:37.140> it's<00:35:37.320> it's<00:35:37.619> actually<00:35:37.859> all<00:35:38.099> about 00:35:38.270 --> 00:35:38.280 align:start position:0% that it's it's actually all about 00:35:38.280 --> 00:35:41.089 align:start position:0% that it's it's actually all about decision<00:35:39.060> making<00:35:39.300> right<00:35:39.960> and<00:35:40.260> and<00:35:40.500> having 00:35:41.089 --> 00:35:41.099 align:start position:0% decision making right and and having 00:35:41.099 --> 00:35:43.490 align:start position:0% decision making right and and having timely<00:35:41.579> decisions<00:35:42.000> and<00:35:42.900> and<00:35:43.079> knowing<00:35:43.380> when 00:35:43.490 --> 00:35:43.500 align:start position:0% timely decisions and and knowing when 00:35:43.500 --> 00:35:44.750 align:start position:0% timely decisions and and knowing when you're<00:35:43.619> bumping<00:35:43.980> up<00:35:44.099> against<00:35:44.339> the<00:35:44.579> guard 00:35:44.750 --> 00:35:44.760 align:start position:0% you're bumping up against the guard 00:35:44.760 --> 00:35:47.089 align:start position:0% you're bumping up against the guard rails<00:35:45.240> and<00:35:45.900> trying<00:35:46.200> to<00:35:46.380> avoid<00:35:46.619> hopping<00:35:46.980> over 00:35:47.089 --> 00:35:47.099 align:start position:0% rails and trying to avoid hopping over 00:35:47.099 --> 00:35:48.829 align:start position:0% rails and trying to avoid hopping over the<00:35:47.339> guardrails<00:35:47.880> right<00:35:48.060> that's<00:35:48.359> that's<00:35:48.540> what 00:35:48.829 --> 00:35:48.839 align:start position:0% the guardrails right that's that's what 00:35:48.839 --> 00:35:51.710 align:start position:0% the guardrails right that's that's what we're<00:35:48.960> kind<00:35:49.440> of<00:35:49.500> trying<00:35:49.680> to<00:35:49.800> do<00:35:50.119> so<00:35:51.119> so<00:35:51.359> are 00:35:51.710 --> 00:35:51.720 align:start position:0% we're kind of trying to do so so are 00:35:51.720 --> 00:35:53.810 align:start position:0% we're kind of trying to do so so are those<00:35:51.960> decisions<00:35:52.500> the<00:35:52.859> same<00:35:53.040> at<00:35:53.220> the<00:35:53.460> at<00:35:53.700> the 00:35:53.810 --> 00:35:53.820 align:start position:0% those decisions the same at the at the 00:35:53.820 --> 00:35:56.510 align:start position:0% those decisions the same at the at the project<00:35:54.000> level<00:35:54.359> program<00:35:55.020> level<00:35:55.520> portfolio 00:35:56.510 --> 00:35:56.520 align:start position:0% project level program level portfolio 00:35:56.520 --> 00:35:58.670 align:start position:0% project level program level portfolio level<00:35:56.820> so<00:35:57.359> yeah<00:35:58.079> what<00:35:58.260> what<00:35:58.380> are<00:35:58.619> your 00:35:58.670 --> 00:35:58.680 align:start position:0% level so yeah what what are your 00:35:58.680 --> 00:36:00.589 align:start position:0% level so yeah what what are your thoughts<00:35:58.980> in<00:35:59.160> terms<00:35:59.339> of<00:35:59.460> what<00:35:59.880> what<00:36:00.240> are<00:36:00.480> the 00:36:00.589 --> 00:36:00.599 align:start position:0% thoughts in terms of what what are the 00:36:00.599 --> 00:36:02.210 align:start position:0% thoughts in terms of what what are the appropriate<00:36:01.020> kinds<00:36:01.500> of<00:36:01.560> decisions<00:36:01.920> people 00:36:02.210 --> 00:36:02.220 align:start position:0% appropriate kinds of decisions people 00:36:02.220 --> 00:36:04.010 align:start position:0% appropriate kinds of decisions people should<00:36:02.460> be<00:36:02.640> making<00:36:02.760> at<00:36:03.180> the<00:36:03.420> in<00:36:03.660> those<00:36:03.780> three 00:36:04.010 --> 00:36:04.020 align:start position:0% should be making at the in those three 00:36:04.020 --> 00:36:07.190 align:start position:0% should be making at the in those three different<00:36:04.380> forums<00:36:05.280> okay<00:36:05.460> okay<00:36:06.119> you<00:36:06.720> if<00:36:07.020> you 00:36:07.190 --> 00:36:07.200 align:start position:0% different forums okay okay you if you 00:36:07.200 --> 00:36:08.170 align:start position:0% different forums okay okay you if you think<00:36:07.440> about 00:36:08.170 --> 00:36:08.180 align:start position:0% think about 00:36:08.180 --> 00:36:10.970 align:start position:0% think about a<00:36:09.180> typical<00:36:09.420> organization<00:36:10.320> that's<00:36:10.619> got<00:36:10.800> a 00:36:10.970 --> 00:36:10.980 align:start position:0% a typical organization that's got a 00:36:10.980 --> 00:36:13.490 align:start position:0% a typical organization that's got a reasonably<00:36:11.339> sized<00:36:11.760> Capital<00:36:11.940> portfolio<00:36:12.780> you 00:36:13.490 --> 00:36:13.500 align:start position:0% reasonably sized Capital portfolio you 00:36:13.500 --> 00:36:15.530 align:start position:0% reasonably sized Capital portfolio you would<00:36:13.619> have<00:36:13.859> a<00:36:14.220> portfolio<00:36:14.640> committee<00:36:15.119> sitting 00:36:15.530 --> 00:36:15.540 align:start position:0% would have a portfolio committee sitting 00:36:15.540 --> 00:36:17.750 align:start position:0% would have a portfolio committee sitting at<00:36:15.720> the<00:36:15.839> top<00:36:16.020> in<00:36:16.560> a<00:36:16.680> perfect<00:36:16.800> world<00:36:17.040> portfolio 00:36:17.750 --> 00:36:17.760 align:start position:0% at the top in a perfect world portfolio 00:36:17.760 --> 00:36:19.670 align:start position:0% at the top in a perfect world portfolio committee<00:36:18.119> at<00:36:18.240> the<00:36:18.359> top<00:36:18.480> you'd<00:36:19.140> have<00:36:19.320> various 00:36:19.670 --> 00:36:19.680 align:start position:0% committee at the top you'd have various 00:36:19.680 --> 00:36:22.130 align:start position:0% committee at the top you'd have various program<00:36:20.040> boards<00:36:20.760> underneath<00:36:21.119> it<00:36:21.420> maybe<00:36:21.720> some 00:36:22.130 --> 00:36:22.140 align:start position:0% program boards underneath it maybe some 00:36:22.140 --> 00:36:24.589 align:start position:0% program boards underneath it maybe some projects<00:36:23.040> underneath<00:36:23.460> it<00:36:23.700> and<00:36:24.060> then<00:36:24.240> below 00:36:24.589 --> 00:36:24.599 align:start position:0% projects underneath it and then below 00:36:24.599 --> 00:36:27.829 align:start position:0% projects underneath it and then below that<00:36:24.780> you've<00:36:25.200> got<00:36:25.320> projects<00:36:26.040> comprising<00:36:26.760> the 00:36:27.829 --> 00:36:27.839 align:start position:0% that you've got projects comprising the 00:36:27.839 --> 00:36:30.710 align:start position:0% that you've got projects comprising the um<00:36:27.900> programs<00:36:28.859> yeah<00:36:28.980> and<00:36:29.760> the<00:36:30.000> question<00:36:30.240> you've 00:36:30.710 --> 00:36:30.720 align:start position:0% um programs yeah and the question you've 00:36:30.720 --> 00:36:33.349 align:start position:0% um programs yeah and the question you've just<00:36:30.900> asked<00:36:31.260> is<00:36:31.440> who<00:36:32.099> makes<00:36:32.400> what<00:36:32.940> decisions 00:36:33.349 --> 00:36:33.359 align:start position:0% just asked is who makes what decisions 00:36:33.359 --> 00:36:35.150 align:start position:0% just asked is who makes what decisions how<00:36:33.780> do<00:36:33.900> you<00:36:34.079> how<00:36:34.380> do<00:36:34.560> you<00:36:34.619> determine<00:36:34.980> who's 00:36:35.150 --> 00:36:35.160 align:start position:0% how do you how do you determine who's 00:36:35.160 --> 00:36:37.250 align:start position:0% how do you how do you determine who's making<00:36:35.400> what<00:36:35.700> decisions<00:36:36.119> which<00:36:36.780> is<00:36:36.900> hugely 00:36:37.250 --> 00:36:37.260 align:start position:0% making what decisions which is hugely 00:36:37.260 --> 00:36:39.050 align:start position:0% making what decisions which is hugely important<00:36:37.680> isn't<00:36:37.980> it<00:36:38.099> because<00:36:38.220> if<00:36:38.640> you<00:36:38.820> don't 00:36:39.050 --> 00:36:39.060 align:start position:0% important isn't it because if you don't 00:36:39.060 --> 00:36:41.329 align:start position:0% important isn't it because if you don't know<00:36:39.359> what<00:36:39.720> the<00:36:39.900> answer<00:36:40.140> is<00:36:40.380> you're<00:36:41.099> either 00:36:41.329 --> 00:36:41.339 align:start position:0% know what the answer is you're either 00:36:41.339 --> 00:36:44.210 align:start position:0% know what the answer is you're either going<00:36:41.579> to<00:36:41.700> end<00:36:41.880> up<00:36:42.060> with<00:36:42.300> gaps<00:36:42.720> or<00:36:42.900> overlaps<00:36:43.619> if 00:36:44.210 --> 00:36:44.220 align:start position:0% going to end up with gaps or overlaps if 00:36:44.220 --> 00:36:46.010 align:start position:0% going to end up with gaps or overlaps if you<00:36:44.339> get<00:36:44.520> overlaps<00:36:45.300> the<00:36:45.540> people<00:36:45.660> at<00:36:45.900> the 00:36:46.010 --> 00:36:46.020 align:start position:0% you get overlaps the people at the 00:36:46.020 --> 00:36:47.450 align:start position:0% you get overlaps the people at the bottom<00:36:46.260> will<00:36:46.440> tell<00:36:46.619> you<00:36:46.740> this<00:36:46.920> happens<00:36:47.099> the 00:36:47.450 --> 00:36:47.460 align:start position:0% bottom will tell you this happens the 00:36:47.460 --> 00:36:48.710 align:start position:0% bottom will tell you this happens the people<00:36:47.640> at<00:36:47.820> the<00:36:47.940> bottom<00:36:48.180> won't<00:36:48.540> make 00:36:48.710 --> 00:36:48.720 align:start position:0% people at the bottom won't make 00:36:48.720 --> 00:36:50.450 align:start position:0% people at the bottom won't make decisions<00:36:49.200> they<00:36:49.560> keep<00:36:49.680> escalating<00:36:50.220> them 00:36:50.450 --> 00:36:50.460 align:start position:0% decisions they keep escalating them 00:36:50.460 --> 00:36:51.530 align:start position:0% decisions they keep escalating them because<00:36:50.640> they<00:36:50.820> know<00:36:51.000> the<00:36:51.119> people<00:36:51.240> upstairs 00:36:51.530 --> 00:36:51.540 align:start position:0% because they know the people upstairs 00:36:51.540 --> 00:36:54.109 align:start position:0% because they know the people upstairs will<00:36:52.079> make<00:36:52.260> them<00:36:52.500> and<00:36:53.160> if<00:36:53.339> you've<00:36:53.520> got<00:36:53.640> gaps 00:36:54.109 --> 00:36:54.119 align:start position:0% will make them and if you've got gaps 00:36:54.119 --> 00:36:55.849 align:start position:0% will make them and if you've got gaps then<00:36:54.660> you<00:36:55.020> know<00:36:55.079> you've<00:36:55.320> got<00:36:55.440> things<00:36:55.680> that 00:36:55.849 --> 00:36:55.859 align:start position:0% then you know you've got things that 00:36:55.859 --> 00:36:59.750 align:start position:0% then you know you've got things that should<00:36:56.040> be<00:36:56.160> decided<00:36:56.579> on<00:36:56.700> but<00:36:57.000> on<00:36:57.599> and<00:36:58.760> the 00:36:59.750 --> 00:36:59.760 align:start position:0% should be decided on but on and the 00:36:59.760 --> 00:37:02.569 align:start position:0% should be decided on but on and the situations<00:37:00.300> fairly<00:37:01.200> basic<00:37:01.680> really 00:37:02.569 --> 00:37:02.579 align:start position:0% situations fairly basic really 00:37:02.579 --> 00:37:04.250 align:start position:0% situations fairly basic really if<00:37:03.060> you<00:37:03.180> take<00:37:03.300> if<00:37:03.540> you<00:37:03.660> look<00:37:03.780> at<00:37:03.960> the<00:37:04.079> project 00:37:04.250 --> 00:37:04.260 align:start position:0% if you take if you look at the project 00:37:04.260 --> 00:37:07.670 align:start position:0% if you take if you look at the project level<00:37:04.680> first<00:37:05.480> consider<00:37:06.480> that<00:37:06.720> you've<00:37:06.960> got<00:37:07.200> a 00:37:07.670 --> 00:37:07.680 align:start position:0% level first consider that you've got a 00:37:07.680 --> 00:37:09.170 align:start position:0% level first consider that you've got a business<00:37:07.800> case<00:37:08.220> for<00:37:08.579> that<00:37:08.820> particular 00:37:09.170 --> 00:37:09.180 align:start position:0% business case for that particular 00:37:09.180 --> 00:37:12.650 align:start position:0% business case for that particular project<00:37:09.660> now<00:37:10.560> the<00:37:10.800> project<00:37:11.040> sponsor<00:37:11.880> owns<00:37:12.480> the 00:37:12.650 --> 00:37:12.660 align:start position:0% project now the project sponsor owns the 00:37:12.660 --> 00:37:15.530 align:start position:0% project now the project sponsor owns the project<00:37:12.980> they<00:37:13.980> also<00:37:14.460> therefore<00:37:14.940> have<00:37:15.240> to<00:37:15.359> own 00:37:15.530 --> 00:37:15.540 align:start position:0% project they also therefore have to own 00:37:15.540 --> 00:37:17.089 align:start position:0% project they also therefore have to own the<00:37:15.720> business<00:37:15.900> case<00:37:16.260> because<00:37:16.619> the<00:37:16.859> business 00:37:17.089 --> 00:37:17.099 align:start position:0% the business case because the business 00:37:17.099 --> 00:37:19.069 align:start position:0% the business case because the business case<00:37:17.339> describes<00:37:18.000> the<00:37:18.240> project 00:37:19.069 --> 00:37:19.079 align:start position:0% case describes the project 00:37:19.079 --> 00:37:22.370 align:start position:0% case describes the project so<00:37:19.740> what<00:37:20.160> decisions<00:37:20.579> do<00:37:20.940> they<00:37:21.119> make<00:37:21.359> they<00:37:22.140> make 00:37:22.370 --> 00:37:22.380 align:start position:0% so what decisions do they make they make 00:37:22.380 --> 00:37:25.069 align:start position:0% so what decisions do they make they make any<00:37:22.740> decision<00:37:23.160> that<00:37:23.700> can<00:37:24.000> have<00:37:24.240> a<00:37:24.660> material 00:37:25.069 --> 00:37:25.079 align:start position:0% any decision that can have a material 00:37:25.079 --> 00:37:27.589 align:start position:0% any decision that can have a material impact<00:37:25.740> on<00:37:26.280> that<00:37:26.460> business<00:37:26.700> case<00:37:27.060> in<00:37:27.480> other 00:37:27.589 --> 00:37:27.599 align:start position:0% impact on that business case in other 00:37:27.599 --> 00:37:29.329 align:start position:0% impact on that business case in other words<00:37:27.780> on<00:37:28.260> the<00:37:28.380> project 00:37:29.329 --> 00:37:29.339 align:start position:0% words on the project 00:37:29.339 --> 00:37:31.490 align:start position:0% words on the project that's<00:37:29.940> the<00:37:30.240> decisions<00:37:30.599> made<00:37:30.960> by<00:37:31.200> the<00:37:31.320> project 00:37:31.490 --> 00:37:31.500 align:start position:0% that's the decisions made by the project 00:37:31.500 --> 00:37:33.770 align:start position:0% that's the decisions made by the project sponsor<00:37:32.220> and<00:37:32.520> project<00:37:32.700> board 00:37:33.770 --> 00:37:33.780 align:start position:0% sponsor and project board 00:37:33.780 --> 00:37:35.390 align:start position:0% sponsor and project board now<00:37:34.140> what<00:37:34.380> that<00:37:34.560> means<00:37:34.800> for<00:37:34.980> the<00:37:35.220> project 00:37:35.390 --> 00:37:35.400 align:start position:0% now what that means for the project 00:37:35.400 --> 00:37:38.870 align:start position:0% now what that means for the project manager<00:37:36.240> is<00:37:37.079> that<00:37:37.440> they<00:37:37.980> sit<00:37:38.160> beneath<00:37:38.700> that 00:37:38.870 --> 00:37:38.880 align:start position:0% manager is that they sit beneath that 00:37:38.880 --> 00:37:41.810 align:start position:0% manager is that they sit beneath that they<00:37:39.780> make<00:37:39.960> any<00:37:40.260> decisions<00:37:40.740> that<00:37:41.400> don't<00:37:41.640> have 00:37:41.810 --> 00:37:41.820 align:start position:0% they make any decisions that don't have 00:37:41.820 --> 00:37:43.670 align:start position:0% they make any decisions that don't have a<00:37:42.060> material<00:37:42.420> impact<00:37:42.839> on<00:37:43.079> the<00:37:43.200> business<00:37:43.380> case 00:37:43.670 --> 00:37:43.680 align:start position:0% a material impact on the business case 00:37:43.680 --> 00:37:45.950 align:start position:0% a material impact on the business case so<00:37:43.920> if<00:37:44.099> it's<00:37:44.280> not<00:37:44.579> changing<00:37:45.119> things<00:37:45.359> like<00:37:45.660> the 00:37:45.950 --> 00:37:45.960 align:start position:0% so if it's not changing things like the 00:37:45.960 --> 00:37:49.490 align:start position:0% so if it's not changing things like the outcomes<00:37:46.500> the<00:37:46.740> benefits<00:37:47.280> the<00:37:47.579> budget<00:37:48.500> the 00:37:49.490 --> 00:37:49.500 align:start position:0% outcomes the benefits the budget the 00:37:49.500 --> 00:37:52.310 align:start position:0% outcomes the benefits the budget the core<00:37:49.680> assumptions<00:37:50.460> the<00:37:51.359> interdependencies 00:37:52.310 --> 00:37:52.320 align:start position:0% core assumptions the interdependencies 00:37:52.320 --> 00:37:55.690 align:start position:0% core assumptions the interdependencies and<00:37:52.680> so<00:37:52.859> forth<00:37:53.339> if<00:37:54.000> it's<00:37:54.119> not<00:37:54.480> making<00:37:54.780> those 00:37:55.690 --> 00:37:55.700 align:start position:0% and so forth if it's not making those 00:37:55.700 --> 00:37:58.790 align:start position:0% and so forth if it's not making those impacts<00:37:56.700> on<00:37:57.060> the<00:37:57.240> business<00:37:57.420> case<00:37:57.839> then<00:37:58.560> it's 00:37:58.790 --> 00:37:58.800 align:start position:0% impacts on the business case then it's 00:37:58.800 --> 00:38:01.310 align:start position:0% impacts on the business case then it's uh<00:37:59.160> the<00:37:59.760> project<00:37:59.940> manager<00:38:00.540> can<00:38:00.720> just<00:38:00.960> get<00:38:01.140> on 00:38:01.310 --> 00:38:01.320 align:start position:0% uh the project manager can just get on 00:38:01.320 --> 00:38:04.609 align:start position:0% uh the project manager can just get on and<00:38:02.099> get<00:38:02.460> on<00:38:02.640> with<00:38:02.820> their<00:38:03.060> work<00:38:03.240> if<00:38:04.020> it<00:38:04.320> does 00:38:04.609 --> 00:38:04.619 align:start position:0% and get on with their work if it does 00:38:04.619 --> 00:38:07.130 align:start position:0% and get on with their work if it does change<00:38:05.160> the<00:38:05.579> shape<00:38:05.820> of<00:38:06.180> that<00:38:06.420> project<00:38:06.660> change 00:38:07.130 --> 00:38:07.140 align:start position:0% change the shape of that project change 00:38:07.140 --> 00:38:09.530 align:start position:0% change the shape of that project change the<00:38:07.380> shape<00:38:07.619> of<00:38:07.800> that<00:38:07.980> business<00:38:08.220> case<00:38:08.640> then<00:38:09.300> it 00:38:09.530 --> 00:38:09.540 align:start position:0% the shape of that business case then it 00:38:09.540 --> 00:38:10.910 align:start position:0% the shape of that business case then it needs<00:38:09.720> to<00:38:09.839> be<00:38:09.960> decided<00:38:10.440> by<00:38:10.560> the<00:38:10.800> project 00:38:10.910 --> 00:38:10.920 align:start position:0% needs to be decided by the project 00:38:10.920 --> 00:38:12.170 align:start position:0% needs to be decided by the project sponsor 00:38:12.170 --> 00:38:12.180 align:start position:0% sponsor 00:38:12.180 --> 00:38:14.030 align:start position:0% sponsor and<00:38:12.720> and<00:38:12.839> then<00:38:13.079> presumably<00:38:13.560> at<00:38:13.740> the<00:38:13.859> program 00:38:14.030 --> 00:38:14.040 align:start position:0% and and then presumably at the program 00:38:14.040 --> 00:38:16.130 align:start position:0% and and then presumably at the program level<00:38:14.339> you<00:38:14.760> have<00:38:14.940> the<00:38:15.119> analogous<00:38:15.599> situation 00:38:16.130 --> 00:38:16.140 align:start position:0% level you have the analogous situation 00:38:16.140 --> 00:38:19.130 align:start position:0% level you have the analogous situation so<00:38:16.619> if<00:38:16.800> it's<00:38:17.040> yeah<00:38:17.700> if<00:38:18.060> if<00:38:18.240> it<00:38:18.480> has<00:38:18.780> an<00:38:18.960> impact 00:38:19.130 --> 00:38:19.140 align:start position:0% so if it's yeah if if it has an impact 00:38:19.140 --> 00:38:20.750 align:start position:0% so if it's yeah if if it has an impact on<00:38:19.320> the<00:38:19.440> overall<00:38:19.740> program<00:38:19.980> you<00:38:20.339> would<00:38:20.460> bump<00:38:20.640> it 00:38:20.750 --> 00:38:20.760 align:start position:0% on the overall program you would bump it 00:38:20.760 --> 00:38:23.510 align:start position:0% on the overall program you would bump it up<00:38:21.300> yes<00:38:21.900> and<00:38:22.140> and<00:38:22.380> and<00:38:22.440> then<00:38:23.099> the<00:38:23.280> same<00:38:23.400> thing 00:38:23.510 --> 00:38:23.520 align:start position:0% up yes and and and then the same thing 00:38:23.520 --> 00:38:25.430 align:start position:0% up yes and and and then the same thing at<00:38:23.700> the<00:38:23.820> portfolio<00:38:24.300> level<00:38:24.540> but<00:38:25.140> at<00:38:25.260> the 00:38:25.430 --> 00:38:25.440 align:start position:0% at the portfolio level but at the 00:38:25.440 --> 00:38:27.050 align:start position:0% at the portfolio level but at the portfolio<00:38:25.800> level<00:38:25.980> is<00:38:26.339> there's<00:38:26.700> a<00:38:26.820> there's 00:38:27.050 --> 00:38:27.060 align:start position:0% portfolio level is there's a there's 00:38:27.060 --> 00:38:28.970 align:start position:0% portfolio level is there's a there's kind<00:38:27.180> of<00:38:27.240> an<00:38:27.359> extra<00:38:27.540> layer<00:38:27.900> of<00:38:28.020> of<00:38:28.560> decision 00:38:28.970 --> 00:38:28.980 align:start position:0% kind of an extra layer of of decision 00:38:28.980 --> 00:38:30.530 align:start position:0% kind of an extra layer of of decision making<00:38:29.220> there<00:38:29.579> as<00:38:29.760> well<00:38:29.880> I<00:38:30.119> think<00:38:30.240> because 00:38:30.530 --> 00:38:30.540 align:start position:0% making there as well I think because 00:38:30.540 --> 00:38:32.390 align:start position:0% making there as well I think because because<00:38:31.200> that's<00:38:31.680> where<00:38:31.800> your<00:38:31.980> author<00:38:32.220> just 00:38:32.390 --> 00:38:32.400 align:start position:0% because that's where your author just 00:38:32.400 --> 00:38:35.270 align:start position:0% because that's where your author just you're<00:38:32.880> also<00:38:33.119> deciding<00:38:33.540> what<00:38:34.500> you<00:38:34.619> invest<00:38:35.040> in 00:38:35.270 --> 00:38:35.280 align:start position:0% you're also deciding what you invest in 00:38:35.280 --> 00:38:37.310 align:start position:0% you're also deciding what you invest in right<00:38:35.880> when<00:38:36.119> you're<00:38:36.300> at<00:38:36.480> the<00:38:36.599> when<00:38:37.140> you're 00:38:37.310 --> 00:38:37.320 align:start position:0% right when you're at the when you're 00:38:37.320 --> 00:38:39.890 align:start position:0% right when you're at the when you're sorry<00:38:38.099> go<00:38:38.280> ahead<00:38:38.400> Amanda<00:38:38.700> no<00:38:39.420> I<00:38:39.660> was<00:38:39.720> going<00:38:39.839> to 00:38:39.890 --> 00:38:39.900 align:start position:0% sorry go ahead Amanda no I was going to 00:38:39.900 --> 00:38:42.829 align:start position:0% sorry go ahead Amanda no I was going to say<00:38:40.020> it's<00:38:40.140> not<00:38:40.320> even<00:38:40.500> if<00:38:41.040> as<00:38:41.520> for<00:38:42.119> me<00:38:42.240> at<00:38:42.720> the 00:38:42.829 --> 00:38:42.839 align:start position:0% say it's not even if as for me at the 00:38:42.839 --> 00:38:44.569 align:start position:0% say it's not even if as for me at the portfolio<00:38:43.320> level<00:38:43.560> you're<00:38:43.859> about<00:38:44.040> return<00:38:44.280> on 00:38:44.569 --> 00:38:44.579 align:start position:0% portfolio level you're about return on 00:38:44.579 --> 00:38:47.930 align:start position:0% portfolio level you're about return on investment<00:38:45.060> from<00:38:45.480> a<00:38:45.599> business<00:38:45.780> strategy 00:38:47.930 --> 00:38:47.940 align:start position:0% investment from a business strategy 00:38:47.940 --> 00:38:50.690 align:start position:0% investment from a business strategy um it's<00:38:48.420> a<00:38:48.599> it's<00:38:48.960> the<00:38:49.320> the<00:38:49.380> portfolio<00:38:50.160> has<00:38:50.460> a 00:38:50.690 --> 00:38:50.700 align:start position:0% um it's a it's the the portfolio has a 00:38:50.700 --> 00:38:52.970 align:start position:0% um it's a it's the the portfolio has a completely<00:38:51.060> different<00:38:51.300> function 00:38:52.970 --> 00:38:52.980 align:start position:0% completely different function 00:38:52.980 --> 00:38:54.890 align:start position:0% completely different function um<00:38:53.040> from<00:38:53.520> what<00:38:53.940> program<00:38:54.119> programs<00:38:54.660> are<00:38:54.780> here 00:38:54.890 --> 00:38:54.900 align:start position:0% um from what program programs are here 00:38:54.900 --> 00:38:56.569 align:start position:0% um from what program programs are here for<00:38:55.079> delivery 00:38:56.569 --> 00:38:56.579 align:start position:0% for delivery 00:38:56.579 --> 00:38:58.370 align:start position:0% for delivery um<00:38:56.640> portfolios<00:38:57.300> a<00:38:57.540> hero<00:38:57.780> for<00:38:57.960> a<00:38:58.079> return<00:38:58.140> on 00:38:58.370 --> 00:38:58.380 align:start position:0% um portfolios a hero for a return on 00:38:58.380 --> 00:39:00.170 align:start position:0% um portfolios a hero for a return on investment<00:38:58.800> for<00:38:58.980> the<00:38:59.160> business<00:38:59.339> if<00:39:00.119> you're 00:39:00.170 --> 00:39:00.180 align:start position:0% investment for the business if you're 00:39:00.180 --> 00:39:02.750 align:start position:0% investment for the business if you're not<00:39:00.359> answering<00:39:00.660> return<00:39:00.900> on<00:39:01.200> investment 00:39:02.750 --> 00:39:02.760 align:start position:0% not answering return on investment 00:39:02.760 --> 00:39:04.910 align:start position:0% not answering return on investment um<00:39:02.820> you<00:39:03.480> know<00:39:03.599> front<00:39:03.839> from<00:39:04.200> the<00:39:04.440> from<00:39:04.740> the 00:39:04.910 --> 00:39:04.920 align:start position:0% um you know front from the from the 00:39:04.920 --> 00:39:07.910 align:start position:0% um you know front from the from the portfolio<00:39:05.579> decision<00:39:06.420> making<00:39:06.780> follows<00:39:07.740> the 00:39:07.910 --> 00:39:07.920 align:start position:0% portfolio decision making follows the 00:39:07.920 --> 00:39:10.130 align:start position:0% portfolio decision making follows the programs<00:39:08.400> and<00:39:09.180> the<00:39:09.359> timing<00:39:09.599> in<00:39:09.720> which<00:39:09.900> those 00:39:10.130 --> 00:39:10.140 align:start position:0% programs and the timing in which those 00:39:10.140 --> 00:39:12.230 align:start position:0% programs and the timing in which those programs<00:39:10.619> have<00:39:10.800> to<00:39:10.980> be<00:39:11.160> affected 00:39:12.230 --> 00:39:12.240 align:start position:0% programs have to be affected 00:39:12.240 --> 00:39:15.349 align:start position:0% programs have to be affected so<00:39:13.140> distinctly<00:39:14.040> different<00:39:14.339> jobs<00:39:14.640> in<00:39:14.940> my<00:39:15.119> my 00:39:15.349 --> 00:39:15.359 align:start position:0% so distinctly different jobs in my my 00:39:15.359 --> 00:39:18.829 align:start position:0% so distinctly different jobs in my my brain<00:39:15.720> like<00:39:16.500> a<00:39:16.680> portfolio<00:39:17.520> management<00:39:17.820> is<00:39:18.480> is 00:39:18.829 --> 00:39:18.839 align:start position:0% brain like a portfolio management is is 00:39:18.839 --> 00:39:22.130 align:start position:0% brain like a portfolio management is is it's<00:39:19.680> not<00:39:19.920> about<00:39:20.160> delivery<00:39:21.000> it's<00:39:21.480> it's<00:39:21.780> about 00:39:22.130 --> 00:39:22.140 align:start position:0% it's not about delivery it's it's about 00:39:22.140 --> 00:39:24.829 align:start position:0% it's not about delivery it's it's about commercial<00:39:22.500> decisions<00:39:23.160> your<00:39:23.760> uh<00:39:24.599> commercial 00:39:24.829 --> 00:39:24.839 align:start position:0% commercial decisions your uh commercial 00:39:24.839 --> 00:39:26.270 align:start position:0% commercial decisions your uh commercial impact<00:39:25.260> to<00:39:25.380> the<00:39:25.560> business<00:39:25.740> when<00:39:26.160> you're 00:39:26.270 --> 00:39:26.280 align:start position:0% impact to the business when you're 00:39:26.280 --> 00:39:28.130 align:start position:0% impact to the business when you're looking<00:39:26.400> over<00:39:26.700> the<00:39:26.880> horizons<00:39:27.359> of<00:39:27.660> of<00:39:27.839> where 00:39:28.130 --> 00:39:28.140 align:start position:0% looking over the horizons of of where 00:39:28.140 --> 00:39:29.569 align:start position:0% looking over the horizons of of where you<00:39:28.260> need<00:39:28.380> to<00:39:28.500> go<00:39:28.619> when<00:39:28.920> you<00:39:29.040> need<00:39:29.160> to<00:39:29.339> do<00:39:29.460> it 00:39:29.569 --> 00:39:29.579 align:start position:0% you need to go when you need to do it 00:39:29.579 --> 00:39:32.210 align:start position:0% you need to go when you need to do it whether<00:39:30.420> something's<00:39:30.839> regulatory<00:39:31.440> uh<00:39:32.040> what 00:39:32.210 --> 00:39:32.220 align:start position:0% whether something's regulatory uh what 00:39:32.220 --> 00:39:35.150 align:start position:0% whether something's regulatory uh what is<00:39:32.400> the<00:39:32.640> prioritization<00:39:33.619> you<00:39:34.619> just<00:39:34.800> have<00:39:34.980> to 00:39:35.150 --> 00:39:35.160 align:start position:0% is the prioritization you just have to 00:39:35.160 --> 00:39:38.210 align:start position:0% is the prioritization you just have to do<00:39:35.339> it<00:39:35.460> because<00:39:35.640> it's<00:39:36.000> regulatory<00:39:36.560> or<00:39:37.560> do<00:39:38.040> we 00:39:38.210 --> 00:39:38.220 align:start position:0% do it because it's regulatory or do we 00:39:38.220 --> 00:39:40.370 align:start position:0% do it because it's regulatory or do we do<00:39:38.400> it<00:39:38.579> because<00:39:38.940> you<00:39:39.660> know<00:39:39.720> the<00:39:39.960> business<00:39:40.140> is 00:39:40.370 --> 00:39:40.380 align:start position:0% do it because you know the business is 00:39:40.380 --> 00:39:41.950 align:start position:0% do it because you know the business is about<00:39:40.500> to<00:39:40.740> fall<00:39:40.859> apart 00:39:41.950 --> 00:39:41.960 align:start position:0% about to fall apart 00:39:41.960 --> 00:39:44.750 align:start position:0% about to fall apart and<00:39:42.960> without<00:39:43.320> without<00:39:43.740> that<00:39:44.280> particular 00:39:44.750 --> 00:39:44.760 align:start position:0% and without without that particular 00:39:44.760 --> 00:39:47.810 align:start position:0% and without without that particular change<00:39:45.240> the<00:39:46.020> other<00:39:46.140> thing<00:39:46.380> I<00:39:46.619> I<00:39:46.920> find<00:39:47.280> people 00:39:47.810 --> 00:39:47.820 align:start position:0% change the other thing I I find people 00:39:47.820 --> 00:39:51.890 align:start position:0% change the other thing I I find people forget<00:39:48.420> is<00:39:48.900> a<00:39:49.200> project<00:39:49.440> uh<00:39:50.160> should<00:39:50.400> be<00:39:50.700> and<00:39:51.480> and 00:39:51.890 --> 00:39:51.900 align:start position:0% forget is a project uh should be and and 00:39:51.900 --> 00:39:54.530 align:start position:0% forget is a project uh should be and and I<00:39:52.260> I<00:39:52.500> say<00:39:52.680> this<00:39:53.160> is<00:39:53.280> going<00:39:53.400> to<00:39:53.460> come<00:39:53.640> out<00:39:53.820> like<00:39:54.359> a 00:39:54.530 --> 00:39:54.540 align:start position:0% I I say this is going to come out like a 00:39:54.540 --> 00:39:56.750 align:start position:0% I I say this is going to come out like a very<00:39:54.660> bad<00:39:54.839> analogy<00:39:55.320> but<00:39:55.440> like<00:39:55.680> a<00:39:55.800> virus<00:39:56.099> it<00:39:56.520> it 00:39:56.750 --> 00:39:56.760 align:start position:0% very bad analogy but like a virus it it 00:39:56.760 --> 00:39:59.990 align:start position:0% very bad analogy but like a virus it it connects<00:39:57.540> to<00:39:57.660> a<00:39:57.960> a<00:39:58.260> business<00:39:58.680> entity<00:39:59.160> it<00:39:59.820> makes 00:39:59.990 --> 00:40:00.000 align:start position:0% connects to a a business entity it makes 00:40:00.000 --> 00:40:03.650 align:start position:0% connects to a a business entity it makes a<00:40:00.300> fundamental<00:40:00.839> change<00:40:01.200> and<00:40:01.560> then<00:40:01.740> Falls<00:40:01.920> away 00:40:03.650 --> 00:40:03.660 align:start position:0% a fundamental change and then Falls away 00:40:03.660 --> 00:40:06.589 align:start position:0% a fundamental change and then Falls away um<00:40:03.800> you<00:40:04.800> know<00:40:04.859> we<00:40:05.099> don't<00:40:05.579> run 00:40:06.589 --> 00:40:06.599 align:start position:0% um you know we don't run 00:40:06.599 --> 00:40:10.430 align:start position:0% um you know we don't run I<00:40:07.320> think<00:40:07.560> I<00:40:07.859> think<00:40:08.040> people<00:40:08.520> confuse<00:40:09.440> projects 00:40:10.430 --> 00:40:10.440 align:start position:0% I think I think people confuse projects 00:40:10.440 --> 00:40:12.829 align:start position:0% I think I think people confuse projects and<00:40:10.560> operations<00:40:11.040> as<00:40:11.460> well 00:40:12.829 --> 00:40:12.839 align:start position:0% and operations as well 00:40:12.839 --> 00:40:16.910 align:start position:0% and operations as well um<00:40:12.960> you<00:40:13.380> don't<00:40:13.680> just<00:40:13.980> run<00:40:14.280> a<00:40:14.579> project<00:40:14.760> as<00:40:15.680> as<00:40:16.680> an 00:40:16.910 --> 00:40:16.920 align:start position:0% um you don't just run a project as as an 00:40:16.920 --> 00:40:18.109 align:start position:0% um you don't just run a project as as an operation 00:40:18.109 --> 00:40:18.119 align:start position:0% operation 00:40:18.119 --> 00:40:21.010 align:start position:0% operation um<00:40:18.180> that's<00:40:18.480> often<00:40:18.839> just<00:40:19.020> a<00:40:19.260> small 00:40:21.010 --> 00:40:21.020 align:start position:0% um that's often just a small 00:40:21.020 --> 00:40:24.770 align:start position:0% um that's often just a small program<00:40:22.020> of<00:40:22.500> it<00:40:23.280> it's<00:40:23.640> it's<00:40:23.940> not<00:40:24.359> a 00:40:24.770 --> 00:40:24.780 align:start position:0% program of it it's it's not a 00:40:24.780 --> 00:40:26.690 align:start position:0% program of it it's it's not a operational 00:40:26.690 --> 00:40:26.700 align:start position:0% operational 00:40:26.700 --> 00:40:30.530 align:start position:0% operational running<00:40:27.240> is<00:40:27.839> people<00:40:28.320> who<00:40:28.560> run<00:40:28.800> that<00:40:29.160> as<00:40:29.760> I<00:40:30.420> call 00:40:30.530 --> 00:40:30.540 align:start position:0% running is people who run that as I call 00:40:30.540 --> 00:40:32.450 align:start position:0% running is people who run that as I call them<00:40:30.720> initiatives<00:40:31.200> when<00:40:31.740> I<00:40:31.920> walk<00:40:32.099> in<00:40:32.280> and 00:40:32.450 --> 00:40:32.460 align:start position:0% them initiatives when I walk in and 00:40:32.460 --> 00:40:33.890 align:start position:0% them initiatives when I walk in and start<00:40:32.820> to 00:40:33.890 --> 00:40:33.900 align:start position:0% start to 00:40:33.900 --> 00:40:36.589 align:start position:0% start to um<00:40:33.960> break<00:40:34.200> open<00:40:34.880> what<00:40:35.880> people<00:40:36.000> have<00:40:36.240> in<00:40:36.480> their 00:40:36.589 --> 00:40:36.599 align:start position:0% um break open what people have in their 00:40:36.599 --> 00:40:38.329 align:start position:0% um break open what people have in their program<00:40:36.839> portfolio<00:40:37.500> because<00:40:37.740> you<00:40:37.920> see<00:40:38.099> a<00:40:38.280> lot 00:40:38.329 --> 00:40:38.339 align:start position:0% program portfolio because you see a lot 00:40:38.339 --> 00:40:39.770 align:start position:0% program portfolio because you see a lot of<00:40:38.460> initiatives<00:40:38.820> not<00:40:39.119> a<00:40:39.300> lot<00:40:39.359> of<00:40:39.420> and<00:40:39.599> they're 00:40:39.770 --> 00:40:39.780 align:start position:0% of initiatives not a lot of and they're 00:40:39.780 --> 00:40:41.750 align:start position:0% of initiatives not a lot of and they're called<00:40:39.960> programs<00:40:40.560> and<00:40:40.980> we<00:40:41.099> mix<00:40:41.339> up<00:40:41.520> the 00:40:41.750 --> 00:40:41.760 align:start position:0% called programs and we mix up the 00:40:41.760 --> 00:40:43.430 align:start position:0% called programs and we mix up the governance<00:40:42.119> because<00:40:42.480> we<00:40:42.720> haven't<00:40:42.900> been<00:40:43.200> clear 00:40:43.430 --> 00:40:43.440 align:start position:0% governance because we haven't been clear 00:40:43.440 --> 00:40:45.710 align:start position:0% governance because we haven't been clear about<00:40:44.160> what<00:40:44.460> an<00:40:44.640> initiative<00:40:45.000> is<00:40:45.240> what<00:40:45.540> a 00:40:45.710 --> 00:40:45.720 align:start position:0% about what an initiative is what a 00:40:45.720 --> 00:40:47.930 align:start position:0% about what an initiative is what a project<00:40:45.839> is<00:40:46.200> what<00:40:46.560> a<00:40:46.740> program<00:40:46.920> is<00:40:47.220> and<00:40:47.520> what<00:40:47.700> a 00:40:47.930 --> 00:40:47.940 align:start position:0% project is what a program is and what a 00:40:47.940 --> 00:40:50.870 align:start position:0% project is what a program is and what a portfolio<00:40:48.359> is<00:40:48.540> without<00:40:48.780> that<00:40:49.079> clarity 00:40:50.870 --> 00:40:50.880 align:start position:0% portfolio is without that clarity 00:40:50.880 --> 00:40:53.150 align:start position:0% portfolio is without that clarity um<00:40:51.000> you<00:40:51.420> will<00:40:51.660> drive<00:40:52.020> the<00:40:52.380> business<00:40:52.619> to<00:40:52.980> the 00:40:53.150 --> 00:40:53.160 align:start position:0% um you will drive the business to the 00:40:53.160 --> 00:40:55.130 align:start position:0% um you will drive the business to the ground<00:40:53.339> and<00:40:53.940> and<00:40:54.180> you'll<00:40:54.480> start<00:40:54.660> seeing<00:40:54.839> a<00:40:55.020> lot 00:40:55.130 --> 00:40:55.140 align:start position:0% ground and and you'll start seeing a lot 00:40:55.140 --> 00:40:56.690 align:start position:0% ground and and you'll start seeing a lot of<00:40:55.260> cost<00:40:55.500> overrun 00:40:56.690 --> 00:40:56.700 align:start position:0% of cost overrun 00:40:56.700 --> 00:40:58.970 align:start position:0% of cost overrun um<00:40:56.820> because<00:40:57.119> it's<00:40:57.420> not<00:40:57.599> managed<00:40:58.079> well 00:40:58.970 --> 00:40:58.980 align:start position:0% um because it's not managed well 00:40:58.980 --> 00:41:01.609 align:start position:0% um because it's not managed well so<00:40:59.400> in<00:40:59.820> my<00:40:59.940> head<00:41:00.119> they're<00:41:00.599> very<00:41:00.839> very<00:41:01.020> clear 00:41:01.609 --> 00:41:01.619 align:start position:0% so in my head they're very very clear 00:41:01.619 --> 00:41:03.589 align:start position:0% so in my head they're very very clear and<00:41:01.859> I<00:41:01.980> guess<00:41:02.099> we<00:41:02.339> we've<00:41:02.700> got<00:41:02.760> another<00:41:02.940> webinar 00:41:03.589 --> 00:41:03.599 align:start position:0% and I guess we we've got another webinar 00:41:03.599 --> 00:41:06.109 align:start position:0% and I guess we we've got another webinar to<00:41:03.780> unpack<00:41:04.140> exactly<00:41:04.619> what<00:41:04.980> that<00:41:05.460> is<00:41:05.700> for<00:41:05.940> some 00:41:06.109 --> 00:41:06.119 align:start position:0% to unpack exactly what that is for some 00:41:06.119 --> 00:41:09.600 align:start position:0% to unpack exactly what that is for some people<00:41:06.300> yeah<00:41:07.160> portfolios<00:41:08.160> about<00:41:08.400> your 00:41:09.600 --> 00:41:09.610 align:start position:0% people yeah portfolios about your 00:41:09.610 --> 00:41:12.430 align:start position:0% people yeah portfolios about your [Music] 00:41:12.430 --> 00:41:12.440 align:start position:0% [Music] 00:41:12.440 --> 00:41:15.050 align:start position:0% [Music] I<00:41:13.440> would<00:41:13.619> add<00:41:13.800> to<00:41:13.980> that<00:41:14.160> that<00:41:14.339> there's<00:41:14.640> sort<00:41:14.880> of 00:41:15.050 --> 00:41:15.060 align:start position:0% I would add to that that there's sort of 00:41:15.060 --> 00:41:16.910 align:start position:0% I would add to that that there's sort of I<00:41:15.839> don't<00:41:16.140> know<00:41:16.200> whether<00:41:16.320> you<00:41:16.440> put<00:41:16.619> it<00:41:16.680> in<00:41:16.800> the 00:41:16.910 --> 00:41:16.920 align:start position:0% I don't know whether you put it in the 00:41:16.920 --> 00:41:19.430 align:start position:0% I don't know whether you put it in the portfolio<00:41:17.400> or<00:41:17.640> at<00:41:17.880> the<00:41:18.240> uh<00:41:18.359> more<00:41:19.079> into<00:41:19.200> the 00:41:19.430 --> 00:41:19.440 align:start position:0% portfolio or at the uh more into the 00:41:19.440 --> 00:41:20.750 align:start position:0% portfolio or at the uh more into the execution<00:41:19.800> level<00:41:20.099> but<00:41:20.339> there's<00:41:20.520> something 00:41:20.750 --> 00:41:20.760 align:start position:0% execution level but there's something 00:41:20.760 --> 00:41:23.510 align:start position:0% execution level but there's something that<00:41:21.300> connects<00:41:21.960> the<00:41:22.680> prioritization<00:41:23.339> and 00:41:23.510 --> 00:41:23.520 align:start position:0% that connects the prioritization and 00:41:23.520 --> 00:41:26.270 align:start position:0% that connects the prioritization and selection<00:41:23.880> with<00:41:24.480> with<00:41:24.960> the<00:41:25.260> scheduling<00:41:25.740> right 00:41:26.270 --> 00:41:26.280 align:start position:0% selection with with the scheduling right 00:41:26.280 --> 00:41:29.150 align:start position:0% selection with with the scheduling right because<00:41:26.579> if<00:41:26.940> you<00:41:27.359> if<00:41:27.660> you<00:41:27.960> end<00:41:28.260> up<00:41:28.500> and<00:41:28.859> the 00:41:29.150 --> 00:41:29.160 align:start position:0% because if you if you end up and the 00:41:29.160 --> 00:41:31.190 align:start position:0% because if you if you end up and the resource<00:41:29.579> availability<00:41:30.060> because<00:41:30.660> if<00:41:30.900> you<00:41:31.020> if 00:41:31.190 --> 00:41:31.200 align:start position:0% resource availability because if you if 00:41:31.200 --> 00:41:33.349 align:start position:0% resource availability because if you if you<00:41:31.380> end<00:41:31.560> up<00:41:31.740> saying<00:41:32.400> yeah<00:41:32.520> these<00:41:32.940> are<00:41:33.060> the<00:41:33.119> top 00:41:33.349 --> 00:41:33.359 align:start position:0% you end up saying yeah these are the top 00:41:33.359 --> 00:41:35.210 align:start position:0% you end up saying yeah these are the top 30<00:41:33.660> projects<00:41:34.200> but<00:41:34.440> you've<00:41:34.619> actually<00:41:34.800> got 00:41:35.210 --> 00:41:35.220 align:start position:0% 30 projects but you've actually got 00:41:35.220 --> 00:41:37.730 align:start position:0% 30 projects but you've actually got space<00:41:35.460> for<00:41:35.640> 20.<00:41:36.180> then<00:41:36.900> then<00:41:37.079> you've<00:41:37.440> you've 00:41:37.730 --> 00:41:37.740 align:start position:0% space for 20. then then you've you've 00:41:37.740 --> 00:41:39.349 align:start position:0% space for 20. then then you've you've killed<00:41:38.040> your<00:41:38.099> project<00:41:38.339> execution<00:41:38.880> before<00:41:39.119> you 00:41:39.349 --> 00:41:39.359 align:start position:0% killed your project execution before you 00:41:39.359 --> 00:41:41.930 align:start position:0% killed your project execution before you even<00:41:39.420> begin<00:41:39.900> right<00:41:40.560> so<00:41:40.859> it's<00:41:40.980> so<00:41:41.520> it's<00:41:41.760> it's 00:41:41.930 --> 00:41:41.940 align:start position:0% even begin right so it's so it's it's 00:41:41.940 --> 00:41:44.990 align:start position:0% even begin right so it's so it's it's not<00:41:42.300> just<00:41:42.660> about<00:41:42.839> the<00:41:43.260> the<00:41:43.619> ROI<00:41:44.520> it's<00:41:44.700> also 00:41:44.990 --> 00:41:45.000 align:start position:0% not just about the the ROI it's also 00:41:45.000 --> 00:41:47.930 align:start position:0% not just about the the ROI it's also about<00:41:45.119> deliverability<00:41:46.220> and<00:41:47.220> you<00:41:47.579> know<00:41:47.640> right 00:41:47.930 --> 00:41:47.940 align:start position:0% about deliverability and you know right 00:41:47.940 --> 00:41:49.910 align:start position:0% about deliverability and you know right sizing<00:41:48.420> everything<00:41:48.599> and<00:41:48.960> making<00:41:49.200> sure<00:41:49.500> that 00:41:49.910 --> 00:41:49.920 align:start position:0% sizing everything and making sure that 00:41:49.920 --> 00:41:52.490 align:start position:0% sizing everything and making sure that there's<00:41:50.640> communication<00:41:51.500> communication 00:41:52.490 --> 00:41:52.500 align:start position:0% there's communication communication 00:41:52.500 --> 00:41:55.310 align:start position:0% there's communication communication between<00:41:53.040> execution<00:41:53.820> and<00:41:54.599> that<00:41:54.839> strategic 00:41:55.310 --> 00:41:55.320 align:start position:0% between execution and that strategic 00:41:55.320 --> 00:41:57.050 align:start position:0% between execution and that strategic level<00:41:55.560> right 00:41:57.050 --> 00:41:57.060 align:start position:0% level right 00:41:57.060 --> 00:41:58.970 align:start position:0% level right um<00:41:57.119> so<00:41:57.359> that<00:41:57.480> so<00:41:57.780> that<00:41:57.960> what<00:41:58.320> the<00:41:58.560> stuff<00:41:58.800> you're 00:41:58.970 --> 00:41:58.980 align:start position:0% um so that so that what the stuff you're 00:41:58.980 --> 00:42:01.490 align:start position:0% um so that so that what the stuff you're selecting<00:41:59.460> is<00:41:59.700> actually<00:42:00.000> deliverable<00:42:00.960> if 00:42:01.490 --> 00:42:01.500 align:start position:0% selecting is actually deliverable if 00:42:01.500 --> 00:42:04.190 align:start position:0% selecting is actually deliverable if that<00:42:01.619> if<00:42:01.920> that<00:42:02.160> makes<00:42:02.280> sense<00:42:02.520> but<00:42:03.420> I'd<00:42:03.720> like<00:42:03.839> I 00:42:04.190 --> 00:42:04.200 align:start position:0% that if that makes sense but I'd like I 00:42:04.200 --> 00:42:06.050 align:start position:0% that if that makes sense but I'd like I like<00:42:04.380> what<00:42:04.560> Amanda<00:42:04.920> said<00:42:05.280> before<00:42:05.520> though<00:42:05.880> the 00:42:06.050 --> 00:42:06.060 align:start position:0% like what Amanda said before though the 00:42:06.060 --> 00:42:09.109 align:start position:0% like what Amanda said before though the fact<00:42:06.300> that<00:42:06.420> the<00:42:06.599> portfolio<00:42:07.280> committee<00:42:08.280> needs 00:42:09.109 --> 00:42:09.119 align:start position:0% fact that the portfolio committee needs 00:42:09.119 --> 00:42:13.490 align:start position:0% fact that the portfolio committee needs to<00:42:09.240> focus<00:42:09.960> on<00:42:10.380> return<00:42:10.619> on<00:42:10.980> investment<00:42:11.520> and<00:42:12.500> not 00:42:13.490 --> 00:42:13.500 align:start position:0% to focus on return on investment and not 00:42:13.500 --> 00:42:15.770 align:start position:0% to focus on return on investment and not execution<00:42:14.040> and<00:42:14.339> I'd<00:42:14.579> I'd<00:42:14.820> go<00:42:15.119> further<00:42:15.420> and<00:42:15.540> say 00:42:15.770 --> 00:42:15.780 align:start position:0% execution and I'd I'd go further and say 00:42:15.780 --> 00:42:17.630 align:start position:0% execution and I'd I'd go further and say as<00:42:15.960> soon<00:42:16.140> as<00:42:16.200> you<00:42:16.320> see<00:42:16.500> a<00:42:16.680> portfolio<00:42:17.160> committee 00:42:17.630 --> 00:42:17.640 align:start position:0% as soon as you see a portfolio committee 00:42:17.640 --> 00:42:20.089 align:start position:0% as soon as you see a portfolio committee dealing<00:42:18.240> with<00:42:18.480> execution<00:42:19.079> matters<00:42:19.619> at<00:42:19.920> the 00:42:20.089 --> 00:42:20.099 align:start position:0% dealing with execution matters at the 00:42:20.099 --> 00:42:22.550 align:start position:0% dealing with execution matters at the program<00:42:20.280> or<00:42:20.640> project<00:42:20.880> level<00:42:21.240> it's<00:42:22.020> a<00:42:22.200> red<00:42:22.320> flag 00:42:22.550 --> 00:42:22.560 align:start position:0% program or project level it's a red flag 00:42:22.560 --> 00:42:25.790 align:start position:0% program or project level it's a red flag it's<00:42:23.460> an<00:42:23.700> immediately<00:42:24.180> red<00:42:24.720> flag<00:42:25.079> because 00:42:25.790 --> 00:42:25.800 align:start position:0% it's an immediately red flag because 00:42:25.800 --> 00:42:28.010 align:start position:0% it's an immediately red flag because what<00:42:26.280> they're<00:42:26.520> doing<00:42:26.760> is<00:42:27.180> they're<00:42:27.540> not<00:42:27.720> doing 00:42:28.010 --> 00:42:28.020 align:start position:0% what they're doing is they're not doing 00:42:28.020 --> 00:42:30.290 align:start position:0% what they're doing is they're not doing their<00:42:28.380> proper<00:42:28.800> job<00:42:28.980> they're<00:42:29.460> diving<00:42:30.000> down 00:42:30.290 --> 00:42:30.300 align:start position:0% their proper job they're diving down 00:42:30.300 --> 00:42:32.329 align:start position:0% their proper job they're diving down into<00:42:30.599> the<00:42:30.839> detail<00:42:31.200> and<00:42:31.800> that's<00:42:31.920> not<00:42:32.160> what 00:42:32.329 --> 00:42:32.339 align:start position:0% into the detail and that's not what 00:42:32.339 --> 00:42:35.690 align:start position:0% into the detail and that's not what they're<00:42:32.460> there<00:42:32.700> for<00:42:33.079> different<00:42:34.079> role<00:42:34.800> it's<00:42:35.579> a 00:42:35.690 --> 00:42:35.700 align:start position:0% they're there for different role it's a 00:42:35.700 --> 00:42:38.089 align:start position:0% they're there for different role it's a strength<00:42:36.060> and<00:42:36.420> portfolio<00:42:37.200> manager<00:42:37.740> to<00:42:37.920> cut 00:42:38.089 --> 00:42:38.099 align:start position:0% strength and portfolio manager to cut 00:42:38.099 --> 00:42:40.430 align:start position:0% strength and portfolio manager to cut that<00:42:38.280> conversation<00:42:38.880> so<00:42:39.480> that's<00:42:39.780> outside<00:42:40.020> of 00:42:40.430 --> 00:42:40.440 align:start position:0% that conversation so that's outside of 00:42:40.440 --> 00:42:42.290 align:start position:0% that conversation so that's outside of scope<00:42:40.680> for<00:42:40.859> you<00:42:41.040> because<00:42:41.400> what<00:42:41.700> what<00:42:41.880> we<00:42:42.119> have 00:42:42.290 --> 00:42:42.300 align:start position:0% scope for you because what what we have 00:42:42.300 --> 00:42:46.130 align:start position:0% scope for you because what what we have a<00:42:42.420> tendency<00:42:42.780> to<00:42:43.079> do<00:42:43.400> is<00:42:44.400> is<00:42:44.880> let<00:42:45.300> people<00:42:45.540> like 00:42:46.130 --> 00:42:46.140 align:start position:0% a tendency to do is is let people like 00:42:46.140 --> 00:42:48.230 align:start position:0% a tendency to do is is let people like continue<00:42:46.440> to<00:42:46.920> dive<00:42:47.160> down<00:42:47.400> and<00:42:47.700> go<00:42:47.820> into<00:42:48.000> that 00:42:48.230 --> 00:42:48.240 align:start position:0% continue to dive down and go into that 00:42:48.240 --> 00:42:50.390 align:start position:0% continue to dive down and go into that rabbit<00:42:48.660> warrant<00:42:48.900> and<00:42:49.560> that<00:42:49.680> and<00:42:49.859> we<00:42:50.280> forget 00:42:50.390 --> 00:42:50.400 align:start position:0% rabbit warrant and that and we forget 00:42:50.400 --> 00:42:52.849 align:start position:0% rabbit warrant and that and we forget project<00:42:50.760> managers<00:42:51.480> still<00:42:51.780> and<00:42:52.140> portfolio 00:42:52.849 --> 00:42:52.859 align:start position:0% project managers still and portfolio 00:42:52.859 --> 00:42:56.470 align:start position:0% project managers still and portfolio managers<00:42:53.339> still<00:42:53.640> the<00:42:53.820> manager<00:42:54.240> of<00:42:55.160> those 00:42:56.470 --> 00:42:56.480 align:start position:0% managers still the manager of those 00:42:56.480 --> 00:42:59.750 align:start position:0% managers still the manager of those outcomes<00:42:57.480> so<00:42:58.079> to<00:42:59.040> be<00:42:59.160> able<00:42:59.220> to<00:42:59.400> have<00:42:59.520> that 00:42:59.750 --> 00:42:59.760 align:start position:0% outcomes so to be able to have that 00:42:59.760 --> 00:43:02.690 align:start position:0% outcomes so to be able to have that strength<00:43:00.180> and<00:43:00.420> and<00:43:00.839> dig<00:43:01.380> in<00:43:01.619> and<00:43:01.800> push<00:43:02.280> back<00:43:02.460> on 00:43:02.690 --> 00:43:02.700 align:start position:0% strength and and dig in and push back on 00:43:02.700 --> 00:43:04.730 align:start position:0% strength and and dig in and push back on the<00:43:02.819> Committees<00:43:03.180> to<00:43:03.420> say<00:43:03.540> okay<00:43:03.780> that's<00:43:04.319> out<00:43:04.560> of 00:43:04.730 --> 00:43:04.740 align:start position:0% the Committees to say okay that's out of 00:43:04.740 --> 00:43:06.770 align:start position:0% the Committees to say okay that's out of the scope<00:43:04.980> that's<00:43:05.220> not<00:43:05.339> your<00:43:05.579> job<00:43:05.760> the<00:43:06.599> the 00:43:06.770 --> 00:43:06.780 align:start position:0% the scope that's not your job the the 00:43:06.780 --> 00:43:09.650 align:start position:0% the scope that's not your job the the other<00:43:07.020> thing<00:43:07.260> you<00:43:07.619> find<00:43:07.859> yeah<00:43:08.760> that's<00:43:09.180> one 00:43:09.650 --> 00:43:09.660 align:start position:0% other thing you find yeah that's one 00:43:09.660 --> 00:43:12.050 align:start position:0% other thing you find yeah that's one issue<00:43:10.020> the<00:43:10.200> other<00:43:10.380> the<00:43:11.040> the<00:43:11.040> other<00:43:11.640> thing<00:43:11.880> you 00:43:12.050 --> 00:43:12.060 align:start position:0% issue the other the the other thing you 00:43:12.060 --> 00:43:15.609 align:start position:0% issue the other the the other thing you find<00:43:12.300> particularly<00:43:12.839> in<00:43:13.020> organizations 00:43:15.609 --> 00:43:15.619 align:start position:0% find particularly in organizations 00:43:15.619 --> 00:43:19.069 align:start position:0% find particularly in organizations that<00:43:16.619> don't<00:43:16.859> have<00:43:17.160> a<00:43:17.400> mature<00:43:18.000> project<00:43:18.720> and 00:43:19.069 --> 00:43:19.079 align:start position:0% that don't have a mature project and 00:43:19.079 --> 00:43:19.930 align:start position:0% that don't have a mature project and program 00:43:19.930 --> 00:43:19.940 align:start position:0% program 00:43:19.940 --> 00:43:22.490 align:start position:0% program delivery<00:43:20.940> Arrangement<00:43:21.480> you<00:43:22.020> know<00:43:22.140> they're 00:43:22.490 --> 00:43:22.500 align:start position:0% delivery Arrangement you know they're 00:43:22.500 --> 00:43:25.670 align:start position:0% delivery Arrangement you know they're quite<00:43:23.280> often<00:43:23.520> in<00:43:23.700> in<00:43:24.060> soft<00:43:24.359> areas<00:43:24.900> like<00:43:25.319> Health 00:43:25.670 --> 00:43:25.680 align:start position:0% quite often in in soft areas like Health 00:43:25.680 --> 00:43:28.609 align:start position:0% quite often in in soft areas like Health and<00:43:26.099> Social<00:43:26.579> Services 00:43:28.609 --> 00:43:28.619 align:start position:0% and Social Services 00:43:28.619 --> 00:43:30.650 align:start position:0% and Social Services um one<00:43:28.920> of<00:43:29.040> my<00:43:29.099> babies<00:43:29.339> health<00:43:30.000> is<00:43:30.180> fun<00:43:30.359> yes 00:43:30.650 --> 00:43:30.660 align:start position:0% um one of my babies health is fun yes 00:43:30.660 --> 00:43:32.809 align:start position:0% um one of my babies health is fun yes yes<00:43:30.839> but<00:43:31.440> one<00:43:31.800> of<00:43:31.980> the<00:43:32.040> things<00:43:32.160> you<00:43:32.400> find<00:43:32.579> at 00:43:32.809 --> 00:43:32.819 align:start position:0% yes but one of the things you find at 00:43:32.819 --> 00:43:34.550 align:start position:0% yes but one of the things you find at the<00:43:33.000> portfolio<00:43:33.420> level<00:43:33.660> is<00:43:34.020> they<00:43:34.260> still 00:43:34.550 --> 00:43:34.560 align:start position:0% the portfolio level is they still 00:43:34.560 --> 00:43:36.349 align:start position:0% the portfolio level is they still haven't<00:43:34.740> got<00:43:35.040> it<00:43:35.280> in<00:43:35.460> their<00:43:35.579> mind<00:43:35.760> remember<00:43:36.060> I 00:43:36.349 --> 00:43:36.359 align:start position:0% haven't got it in their mind remember I 00:43:36.359 --> 00:43:39.050 align:start position:0% haven't got it in their mind remember I said<00:43:36.540> earlier<00:43:36.839> about<00:43:37.020> separating<00:43:37.980> BAU<00:43:38.640> and 00:43:39.050 --> 00:43:39.060 align:start position:0% said earlier about separating BAU and 00:43:39.060 --> 00:43:41.329 align:start position:0% said earlier about separating BAU and change<00:43:39.440> suddenly<00:43:40.440> they're<00:43:40.800> talking<00:43:41.040> about 00:43:41.329 --> 00:43:41.339 align:start position:0% change suddenly they're talking about 00:43:41.339 --> 00:43:44.170 align:start position:0% change suddenly they're talking about their<00:43:42.180> BAU<00:43:42.599> activities<00:43:43.260> and<00:43:43.619> you're<00:43:43.800> saying 00:43:44.170 --> 00:43:44.180 align:start position:0% their BAU activities and you're saying 00:43:44.180 --> 00:43:46.970 align:start position:0% their BAU activities and you're saying you're<00:43:45.180> folk<00:43:45.480> you've<00:43:45.839> got<00:43:45.960> to<00:43:46.140> focus<00:43:46.500> on 00:43:46.970 --> 00:43:46.980 align:start position:0% you're folk you've got to focus on 00:43:46.980 --> 00:43:49.730 align:start position:0% you're folk you've got to focus on change<00:43:47.339> and<00:43:47.819> just<00:43:48.000> keep<00:43:48.240> one<00:43:48.660> eye<00:43:48.900> on<00:43:49.200> the<00:43:49.319> BAU 00:43:49.730 --> 00:43:49.740 align:start position:0% change and just keep one eye on the BAU 00:43:49.740 --> 00:43:52.069 align:start position:0% change and just keep one eye on the BAU because<00:43:50.099> the<00:43:50.400> change<00:43:50.640> will<00:43:50.880> impact<00:43:51.300> it<00:43:51.480> but 00:43:52.069 --> 00:43:52.079 align:start position:0% because the change will impact it but 00:43:52.079 --> 00:43:54.950 align:start position:0% because the change will impact it but don't<00:43:52.319> start<00:43:52.619> talking<00:43:52.920> about<00:43:53.220> the<00:43:53.819> BAU<00:43:54.240> for 00:43:54.950 --> 00:43:54.960 align:start position:0% don't start talking about the BAU for 00:43:54.960 --> 00:43:57.710 align:start position:0% don't start talking about the BAU for its<00:43:55.260> own<00:43:55.319> sake<00:43:55.619> and<00:43:56.099> they<00:43:56.400> can't<00:43:56.640> they<00:43:57.480> can't 00:43:57.710 --> 00:43:57.720 align:start position:0% its own sake and they can't they can't 00:43:57.720 --> 00:44:00.349 align:start position:0% its own sake and they can't they can't pull<00:43:58.140> themselves<00:43:58.619> out<00:43:58.920> of<00:43:59.099> that<00:43:59.339> mindset<00:43:59.880> and 00:44:00.349 --> 00:44:00.359 align:start position:0% pull themselves out of that mindset and 00:44:00.359 --> 00:44:01.730 align:start position:0% pull themselves out of that mindset and I<00:44:00.540> was<00:44:00.660> going<00:44:00.780> to<00:44:00.900> say<00:44:00.960> it<00:44:01.079> comes<00:44:01.319> back<00:44:01.440> to 00:44:01.730 --> 00:44:01.740 align:start position:0% I was going to say it comes back to 00:44:01.740 --> 00:44:04.309 align:start position:0% I was going to say it comes back to health<00:44:02.220> health<00:44:02.460> is<00:44:02.700> a<00:44:02.940> fun<00:44:03.060> place<00:44:03.420> for<00:44:03.720> me<00:44:04.260> um 00:44:04.309 --> 00:44:04.319 align:start position:0% health health is a fun place for me um 00:44:04.319 --> 00:44:05.930 align:start position:0% health health is a fun place for me um purely<00:44:04.619> because<00:44:04.859> it's<00:44:05.099> the<00:44:05.280> only<00:44:05.400> industry 00:44:05.930 --> 00:44:05.940 align:start position:0% purely because it's the only industry 00:44:05.940 --> 00:44:07.910 align:start position:0% purely because it's the only industry I've<00:44:06.119> found<00:44:06.359> that's<00:44:06.660> actually<00:44:06.960> different<00:44:07.380> a 00:44:07.910 --> 00:44:07.920 align:start position:0% I've found that's actually different a 00:44:07.920 --> 00:44:10.130 align:start position:0% I've found that's actually different a lot<00:44:08.040> of<00:44:08.220> all<00:44:08.520> the<00:44:08.640> other<00:44:08.760> industry<00:44:09.240> is<00:44:09.720> they 00:44:10.130 --> 00:44:10.140 align:start position:0% lot of all the other industry is they 00:44:10.140 --> 00:44:11.630 align:start position:0% lot of all the other industry is they make<00:44:10.319> something<00:44:10.619> they<00:44:10.920> have<00:44:11.040> a<00:44:11.220> commodity 00:44:11.630 --> 00:44:11.640 align:start position:0% make something they have a commodity 00:44:11.640 --> 00:44:13.670 align:start position:0% make something they have a commodity they<00:44:12.119> sell<00:44:12.300> it<00:44:12.480> they<00:44:12.660> have<00:44:12.900> a<00:44:13.020> commodity<00:44:13.380> they 00:44:13.670 --> 00:44:13.680 align:start position:0% they sell it they have a commodity they 00:44:13.680 --> 00:44:14.930 align:start position:0% they sell it they have a commodity they sell<00:44:13.800> it<00:44:13.920> they<00:44:14.040> make<00:44:14.220> profit<00:44:14.520> comes<00:44:14.819> around 00:44:14.930 --> 00:44:14.940 align:start position:0% sell it they make profit comes around 00:44:14.940 --> 00:44:17.170 align:start position:0% sell it they make profit comes around Health<00:44:15.780> actually<00:44:16.020> works<00:44:16.380> in<00:44:16.500> a<00:44:16.619> backwards<00:44:17.040> way 00:44:17.170 --> 00:44:17.180 align:start position:0% Health actually works in a backwards way 00:44:17.180 --> 00:44:19.790 align:start position:0% Health actually works in a backwards way and<00:44:18.180> again<00:44:18.660> we'll<00:44:18.900> unpack<00:44:19.260> that<00:44:19.440> one<00:44:19.619> another 00:44:19.790 --> 00:44:19.800 align:start position:0% and again we'll unpack that one another 00:44:19.800 --> 00:44:20.930 align:start position:0% and again we'll unpack that one another day 00:44:20.930 --> 00:44:20.940 align:start position:0% day 00:44:20.940 --> 00:44:23.870 align:start position:0% day um<00:44:21.000> but<00:44:21.359> I<00:44:21.960> find<00:44:22.200> uh<00:44:22.920> this<00:44:23.160> is<00:44:23.280> a<00:44:23.460> cultural 00:44:23.870 --> 00:44:23.880 align:start position:0% um but I find uh this is a cultural 00:44:23.880 --> 00:44:25.430 align:start position:0% um but I find uh this is a cultural thing<00:44:24.119> predominantly<00:44:24.900> in<00:44:25.200> the<00:44:25.319> health 00:44:25.430 --> 00:44:25.440 align:start position:0% thing predominantly in the health 00:44:25.440 --> 00:44:27.050 align:start position:0% thing predominantly in the health industry<00:44:25.920> but<00:44:26.160> it<00:44:26.280> happens<00:44:26.460> across<00:44:26.880> other 00:44:27.050 --> 00:44:27.060 align:start position:0% industry but it happens across other 00:44:27.060 --> 00:44:31.510 align:start position:0% industry but it happens across other Industries<00:44:27.540> decision<00:44:28.200> by<00:44:28.440> committee 00:44:31.510 --> 00:44:31.520 align:start position:0% 00:44:31.520 --> 00:44:34.069 align:start position:0% no<00:44:32.520> Siri<00:44:32.880> doesn't<00:44:33.240> understand<00:44:33.480> that<00:44:33.900> either 00:44:34.069 --> 00:44:34.079 align:start position:0% no Siri doesn't understand that either 00:44:34.079 --> 00:44:35.569 align:start position:0% no Siri doesn't understand that either if<00:44:34.440> you<00:44:34.619> heard<00:44:34.740> that 00:44:35.569 --> 00:44:35.579 align:start position:0% if you heard that 00:44:35.579 --> 00:44:38.450 align:start position:0% if you heard that um decision<00:44:36.420> by<00:44:36.660> committee<00:44:37.140> is<00:44:37.500> is<00:44:37.920> something 00:44:38.450 --> 00:44:38.460 align:start position:0% um decision by committee is is something 00:44:38.460 --> 00:44:42.470 align:start position:0% um decision by committee is is something I<00:44:38.819> find<00:44:39.000> is<00:44:39.480> is<00:44:39.900> uh<00:44:40.619> probably<00:44:41.119> very<00:44:42.119> Pro 00:44:42.470 --> 00:44:42.480 align:start position:0% I find is is uh probably very Pro 00:44:42.480 --> 00:44:45.050 align:start position:0% I find is is uh probably very Pro prevalent<00:44:43.079> in<00:44:43.560> in<00:44:43.800> health<00:44:44.099> industry<00:44:44.579> but<00:44:44.940> I 00:44:45.050 --> 00:44:45.060 align:start position:0% prevalent in in health industry but I 00:44:45.060 --> 00:44:47.150 align:start position:0% prevalent in in health industry but I think<00:44:45.180> we've<00:44:45.420> stumbled<00:44:45.780> across<00:44:46.140> it<00:44:46.319> a<00:44:46.920> lot<00:44:47.040> of 00:44:47.150 --> 00:44:47.160 align:start position:0% think we've stumbled across it a lot of 00:44:47.160 --> 00:44:50.109 align:start position:0% think we've stumbled across it a lot of times<00:44:47.280> breaking<00:44:48.119> that<00:44:48.480> is<00:44:48.960> actually<00:44:49.200> I<00:44:49.740> find 00:44:50.109 --> 00:44:50.119 align:start position:0% times breaking that is actually I find 00:44:50.119 --> 00:44:53.150 align:start position:0% times breaking that is actually I find uh<00:44:51.119> even<00:44:51.300> harder<00:44:51.780> work<00:44:51.960> and<00:44:52.500> lollies<00:44:52.980> don't 00:44:53.150 --> 00:44:53.160 align:start position:0% uh even harder work and lollies don't 00:44:53.160 --> 00:44:55.329 align:start position:0% uh even harder work and lollies don't help<00:44:53.339> in<00:44:53.520> that<00:44:53.700> in<00:44:54.119> that<00:44:54.359> industry 00:44:55.329 --> 00:44:55.339 align:start position:0% help in that in that industry 00:44:55.339 --> 00:44:59.270 align:start position:0% help in that in that industry no<00:44:56.339> that<00:44:56.700> just<00:44:56.880> encourages<00:44:57.420> more<00:44:57.780> people<00:44:58.280> yeah 00:44:59.270 --> 00:44:59.280 align:start position:0% no that just encourages more people yeah 00:44:59.280 --> 00:45:01.849 align:start position:0% no that just encourages more people yeah so<00:44:59.640> you've<00:45:00.300> actually<00:45:00.480> got<00:45:00.839> to<00:45:01.020> really<00:45:01.440> manage 00:45:01.849 --> 00:45:01.859 align:start position:0% so you've actually got to really manage 00:45:01.859 --> 00:45:04.250 align:start position:0% so you've actually got to really manage your<00:45:01.980> stakeholders<00:45:02.579> closely<00:45:03.000> it's<00:45:03.480> a<00:45:03.780> heavy 00:45:04.250 --> 00:45:04.260 align:start position:0% your stakeholders closely it's a heavy 00:45:04.260 --> 00:45:06.890 align:start position:0% your stakeholders closely it's a heavy effort<00:45:04.680> on<00:45:04.859> the<00:45:04.980> PM<00:45:05.339> for<00:45:05.760> engagement<00:45:06.300> into 00:45:06.890 --> 00:45:06.900 align:start position:0% effort on the PM for engagement into 00:45:06.900 --> 00:45:08.870 align:start position:0% effort on the PM for engagement into those<00:45:07.260> stakeholders 00:45:08.870 --> 00:45:08.880 align:start position:0% those stakeholders 00:45:08.880 --> 00:45:10.490 align:start position:0% those stakeholders um<00:45:09.000> prepping<00:45:09.540> people<00:45:09.720> getting<00:45:10.020> them<00:45:10.260> to 00:45:10.490 --> 00:45:10.500 align:start position:0% um prepping people getting them to 00:45:10.500 --> 00:45:12.410 align:start position:0% um prepping people getting them to understand<00:45:10.680> that<00:45:11.099> they<00:45:11.339> might<00:45:11.460> may<00:45:11.760> not<00:45:12.000> be<00:45:12.180> in 00:45:12.410 --> 00:45:12.420 align:start position:0% understand that they might may not be in 00:45:12.420 --> 00:45:13.550 align:start position:0% understand that they might may not be in that<00:45:12.599> decision 00:45:13.550 --> 00:45:13.560 align:start position:0% that decision 00:45:13.560 --> 00:45:14.809 align:start position:0% that decision um<00:45:13.619> even<00:45:13.859> if<00:45:14.040> they<00:45:14.220> want<00:45:14.339> to<00:45:14.460> be<00:45:14.640> because 00:45:14.809 --> 00:45:14.819 align:start position:0% um even if they want to be because 00:45:14.819 --> 00:45:17.329 align:start position:0% um even if they want to be because everyone<00:45:15.060> likes<00:45:15.540> to<00:45:15.599> have<00:45:15.780> an<00:45:15.900> opinion<00:45:16.339> so 00:45:17.329 --> 00:45:17.339 align:start position:0% everyone likes to have an opinion so 00:45:17.339 --> 00:45:19.970 align:start position:0% everyone likes to have an opinion so that<00:45:18.000> that's<00:45:18.359> probably<00:45:18.720> in<00:45:19.500> a<00:45:19.619> governance 00:45:19.970 --> 00:45:19.980 align:start position:0% that that's probably in a governance 00:45:19.980 --> 00:45:22.550 align:start position:0% that that's probably in a governance context<00:45:20.460> one<00:45:20.880> of<00:45:21.000> the<00:45:21.119> harder 00:45:22.550 --> 00:45:22.560 align:start position:0% context one of the harder 00:45:22.560 --> 00:45:26.089 align:start position:0% context one of the harder um<00:45:22.700> you<00:45:23.700> know<00:45:24.020> sort<00:45:25.020> of<00:45:25.140> thing<00:45:25.260> things<00:45:25.619> to 00:45:26.089 --> 00:45:26.099 align:start position:0% um you know sort of thing things to 00:45:26.099 --> 00:45:30.230 align:start position:0% um you know sort of thing things to break<00:45:26.339> is<00:45:26.940> that<00:45:27.380> psyche<00:45:28.380> of<00:45:28.500> decision<00:45:28.859> by<00:45:29.339> and 00:45:30.230 --> 00:45:30.240 align:start position:0% break is that psyche of decision by and 00:45:30.240 --> 00:45:33.410 align:start position:0% break is that psyche of decision by and sticking<00:45:30.599> to<00:45:30.960> hard<00:45:31.319> racy<00:45:32.220> hard<00:45:32.819> terms<00:45:33.300> of 00:45:33.410 --> 00:45:33.420 align:start position:0% sticking to hard racy hard terms of 00:45:33.420 --> 00:45:36.890 align:start position:0% sticking to hard racy hard terms of reference<00:45:33.780> and<00:45:34.440> sorry<00:45:34.680> not<00:45:35.099> not<00:45:35.579> your<00:45:35.880> job<00:45:36.180> we 00:45:36.890 --> 00:45:36.900 align:start position:0% reference and sorry not not your job we 00:45:36.900 --> 00:45:38.089 align:start position:0% reference and sorry not not your job we love<00:45:37.020> your<00:45:37.200> input<00:45:37.500> but<00:45:37.680> you're<00:45:37.800> not<00:45:37.920> going<00:45:38.040> to 00:45:38.089 --> 00:45:38.099 align:start position:0% love your input but you're not going to 00:45:38.099 --> 00:45:41.030 align:start position:0% love your input but you're not going to be<00:45:38.160> a<00:45:38.280> decision<00:45:38.520> maker<00:45:39.000> is<00:45:39.540> is<00:45:39.839> often<00:45:40.380> a<00:45:40.619> a 00:45:41.030 --> 00:45:41.040 align:start position:0% be a decision maker is is often a a 00:45:41.040 --> 00:45:42.530 align:start position:0% be a decision maker is is often a a difficult<00:45:41.400> conversation<00:45:42.000> that<00:45:42.300> you<00:45:42.420> just 00:45:42.530 --> 00:45:42.540 align:start position:0% difficult conversation that you just 00:45:42.540 --> 00:45:44.030 align:start position:0% difficult conversation that you just have<00:45:42.660> to<00:45:42.839> have<00:45:42.960> we're<00:45:43.500> talking<00:45:43.680> about<00:45:43.800> a<00:45:43.980> lot 00:45:44.030 --> 00:45:44.040 align:start position:0% have to have we're talking about a lot 00:45:44.040 --> 00:45:45.550 align:start position:0% have to have we're talking about a lot of<00:45:44.160> difficulties 00:45:45.550 --> 00:45:45.560 align:start position:0% of difficulties 00:45:45.560 --> 00:45:47.450 align:start position:0% of difficulties so<00:45:46.560> so<00:45:46.740> speaking<00:45:47.099> of<00:45:47.220> difficult 00:45:47.450 --> 00:45:47.460 align:start position:0% so so speaking of difficult 00:45:47.460 --> 00:45:49.130 align:start position:0% so so speaking of difficult conversations<00:45:48.000> there's<00:45:48.660> a<00:45:48.839> little<00:45:48.900> bit<00:45:49.079> of 00:45:49.130 --> 00:45:49.140 align:start position:0% conversations there's a little bit of 00:45:49.140 --> 00:45:51.589 align:start position:0% conversations there's a little bit of chat<00:45:49.380> going<00:45:49.560> on<00:45:49.740> in<00:45:50.040> the<00:45:50.220> uh<00:45:50.400> off<00:45:51.119> to<00:45:51.300> the<00:45:51.420> side 00:45:51.589 --> 00:45:51.599 align:start position:0% chat going on in the uh off to the side 00:45:51.599 --> 00:45:53.270 align:start position:0% chat going on in the uh off to the side here<00:45:51.839> about 00:45:53.270 --> 00:45:53.280 align:start position:0% here about 00:45:53.280 --> 00:45:55.430 align:start position:0% here about um<00:45:53.339> about<00:45:53.819> things<00:45:54.119> like<00:45:54.300> you<00:45:54.599> know<00:45:54.660> when<00:45:55.020> when 00:45:55.430 --> 00:45:55.440 align:start position:0% um about things like you know when when 00:45:55.440 --> 00:45:58.910 align:start position:0% um about things like you know when when projects<00:45:56.640> you<00:45:57.240> know<00:45:57.359> stuff<00:45:57.900> changes<00:45:58.440> the 00:45:58.910 --> 00:45:58.920 align:start position:0% projects you know stuff changes the 00:45:58.920 --> 00:46:01.430 align:start position:0% projects you know stuff changes the business<00:45:59.160> case<00:45:59.880> changes<00:46:00.359> the<00:46:00.599> costs<00:46:01.020> go<00:46:01.260> up 00:46:01.430 --> 00:46:01.440 align:start position:0% business case changes the costs go up 00:46:01.440 --> 00:46:04.730 align:start position:0% business case changes the costs go up the<00:46:02.400> benefits<00:46:02.880> go<00:46:03.119> down<00:46:03.300> sometimes<00:46:03.839> uh<00:46:04.619> the 00:46:04.730 --> 00:46:04.740 align:start position:0% the benefits go down sometimes uh the 00:46:04.740 --> 00:46:06.950 align:start position:0% the benefits go down sometimes uh the business<00:46:04.920> case<00:46:05.220> changes<00:46:05.760> right 00:46:06.950 --> 00:46:06.960 align:start position:0% business case changes right 00:46:06.960 --> 00:46:08.809 align:start position:0% business case changes right happens<00:46:07.380> in<00:46:07.740> the<00:46:07.980> government<00:46:08.099> and<00:46:08.460> stack 00:46:08.809 --> 00:46:08.819 align:start position:0% happens in the government and stack 00:46:08.819 --> 00:46:10.970 align:start position:0% happens in the government and stack right<00:46:09.119> at<00:46:09.540> these<00:46:10.079> three<00:46:10.200> levels<00:46:10.619> and<00:46:10.800> let's 00:46:10.970 --> 00:46:10.980 align:start position:0% right at these three levels and let's 00:46:10.980 --> 00:46:12.770 align:start position:0% right at these three levels and let's keep<00:46:11.220> it<00:46:11.400> nice<00:46:11.700> and<00:46:11.880> simple<00:46:12.119> at<00:46:12.420> those<00:46:12.599> three 00:46:12.770 --> 00:46:12.780 align:start position:0% keep it nice and simple at those three 00:46:12.780 --> 00:46:16.190 align:start position:0% keep it nice and simple at those three levels<00:46:13.200> project<00:46:13.500> program<00:46:14.099> and<00:46:14.520> and<00:46:15.200> strategic 00:46:16.190 --> 00:46:16.200 align:start position:0% levels project program and and strategic 00:46:16.200 --> 00:46:19.490 align:start position:0% levels project program and and strategic portfolio<00:46:16.680> right<00:46:17.460> so<00:46:18.300> so<00:46:18.420> the<00:46:18.900> business<00:46:19.020> cases 00:46:19.490 --> 00:46:19.500 align:start position:0% portfolio right so so the business cases 00:46:19.500 --> 00:46:21.050 align:start position:0% portfolio right so so the business cases suddenly<00:46:19.859> changed<00:46:20.220> we've<00:46:20.460> discovered<00:46:20.819> that 00:46:21.050 --> 00:46:21.060 align:start position:0% suddenly changed we've discovered that 00:46:21.060 --> 00:46:22.790 align:start position:0% suddenly changed we've discovered that it's<00:46:21.240> going<00:46:21.420> to<00:46:21.540> be<00:46:21.599> two<00:46:21.900> three<00:46:22.200> times<00:46:22.440> more 00:46:22.790 --> 00:46:22.800 align:start position:0% it's going to be two three times more 00:46:22.800 --> 00:46:24.650 align:start position:0% it's going to be two three times more expensive<00:46:23.280> than<00:46:23.520> we<00:46:23.700> thought 00:46:24.650 --> 00:46:24.660 align:start position:0% expensive than we thought 00:46:24.660 --> 00:46:27.890 align:start position:0% expensive than we thought what<00:46:25.319> happens 00:46:27.890 --> 00:46:27.900 align:start position:0% 00:46:27.900 --> 00:46:29.750 align:start position:0% well<00:46:28.380> you've<00:46:28.619> had<00:46:28.740> I've<00:46:29.099> gone<00:46:29.400> straight<00:46:29.579> to 00:46:29.750 --> 00:46:29.760 align:start position:0% well you've had I've gone straight to 00:46:29.760 --> 00:46:31.609 align:start position:0% well you've had I've gone straight to scope 00:46:31.609 --> 00:46:31.619 align:start position:0% scope 00:46:31.619 --> 00:46:33.050 align:start position:0% scope you're<00:46:32.040> not<00:46:32.220> going<00:46:32.339> to<00:46:32.460> get<00:46:32.520> a<00:46:32.640> fundamental 00:46:33.050 --> 00:46:33.060 align:start position:0% you're not going to get a fundamental 00:46:33.060 --> 00:46:34.910 align:start position:0% you're not going to get a fundamental change<00:46:33.240> in<00:46:33.420> a<00:46:33.599> business<00:46:33.720> case<00:46:34.020> have<00:46:34.440> there<00:46:34.800> not 00:46:34.910 --> 00:46:34.920 align:start position:0% change in a business case have there not 00:46:34.920 --> 00:46:36.829 align:start position:0% change in a business case have there not been<00:46:35.099> a<00:46:35.220> fundamental<00:46:35.760> change<00:46:36.000> in 00:46:36.829 --> 00:46:36.839 align:start position:0% been a fundamental change in 00:46:36.839 --> 00:46:40.130 align:start position:0% been a fundamental change in in<00:46:36.980> something<00:46:37.980> else<00:46:38.220> I<00:46:38.640> so 00:46:40.130 --> 00:46:40.140 align:start position:0% in something else I so 00:46:40.140 --> 00:46:43.790 align:start position:0% in something else I so when<00:46:40.740> you're<00:46:40.920> saying<00:46:41.339> what<00:46:41.760> happens<00:46:42.560> well<00:46:43.560> I 00:46:43.790 --> 00:46:43.800 align:start position:0% when you're saying what happens well I 00:46:43.800 --> 00:46:45.109 align:start position:0% when you're saying what happens well I mean<00:46:43.859> I<00:46:44.099> mean<00:46:44.160> from<00:46:44.339> a<00:46:44.460> governance<00:46:44.819> point<00:46:45.000> of 00:46:45.109 --> 00:46:45.119 align:start position:0% mean I mean from a governance point of 00:46:45.119 --> 00:46:47.210 align:start position:0% mean I mean from a governance point of view<00:46:45.240> so<00:46:45.420> so<00:46:45.599> let's<00:46:45.900> let's<00:46:46.200> not<00:46:46.859> worry<00:46:47.040> about 00:46:47.210 --> 00:46:47.220 align:start position:0% view so so let's let's not worry about 00:46:47.220 --> 00:46:49.010 align:start position:0% view so so let's let's not worry about why<00:46:47.579> there's<00:46:47.760> a<00:46:47.940> change<00:46:48.060> let's<00:46:48.540> just<00:46:48.720> you<00:46:48.900> know 00:46:49.010 --> 00:46:49.020 align:start position:0% why there's a change let's just you know 00:46:49.020 --> 00:46:50.950 align:start position:0% why there's a change let's just you know there's<00:46:49.140> a<00:46:49.440> little<00:46:49.619> hypothetical<00:46:50.099> situation 00:46:50.950 --> 00:46:50.960 align:start position:0% there's a little hypothetical situation 00:46:50.960 --> 00:46:53.809 align:start position:0% there's a little hypothetical situation where<00:46:51.960> where<00:46:52.560> the<00:46:52.800> where<00:46:53.160> the<00:46:53.339> business<00:46:53.520> case 00:46:53.809 --> 00:46:53.819 align:start position:0% where where the where the business case 00:46:53.819 --> 00:46:55.309 align:start position:0% where where the where the business case you<00:46:54.119> know<00:46:54.240> there's<00:46:54.359> material<00:46:54.780> change<00:46:54.960> in<00:46:55.200> the 00:46:55.309 --> 00:46:55.319 align:start position:0% you know there's material change in the 00:46:55.319 --> 00:46:58.190 align:start position:0% you know there's material change in the business<00:46:55.500> case<00:46:56.240> who<00:46:57.240> makes<00:46:57.480> what<00:46:57.839> decisions 00:46:58.190 --> 00:46:58.200 align:start position:0% business case who makes what decisions 00:46:58.200 --> 00:47:01.309 align:start position:0% business case who makes what decisions and<00:46:58.440> where<00:46:58.859> does<00:46:59.040> it<00:46:59.160> get<00:46:59.339> escalated<00:47:00.000> to<00:47:00.480> okay 00:47:01.309 --> 00:47:01.319 align:start position:0% and where does it get escalated to okay 00:47:01.319 --> 00:47:02.990 align:start position:0% and where does it get escalated to okay so 00:47:02.990 --> 00:47:03.000 align:start position:0% so 00:47:03.000 --> 00:47:05.510 align:start position:0% so um<00:47:03.060> my<00:47:03.720> opinion<00:47:04.020> there<00:47:04.260> that<00:47:04.619> let's<00:47:04.980> say<00:47:05.160> it's 00:47:05.510 --> 00:47:05.520 align:start position:0% um my opinion there that let's say it's 00:47:05.520 --> 00:47:07.849 align:start position:0% um my opinion there that let's say it's a<00:47:05.760> program<00:47:06.300> business<00:47:06.660> case<00:47:07.020> yeah<00:47:07.380> does<00:47:07.680> that 00:47:07.849 --> 00:47:07.859 align:start position:0% a program business case yeah does that 00:47:07.859 --> 00:47:09.650 align:start position:0% a program business case yeah does that work<00:47:07.980> for<00:47:08.220> you<00:47:08.339> let's<00:47:08.819> say<00:47:09.000> it's<00:47:09.180> a<00:47:09.300> program 00:47:09.650 --> 00:47:09.660 align:start position:0% work for you let's say it's a program 00:47:09.660 --> 00:47:12.530 align:start position:0% work for you let's say it's a program business<00:47:10.079> case<00:47:10.760> and<00:47:11.760> for<00:47:12.000> whatever<00:47:12.180> reason 00:47:12.530 --> 00:47:12.540 align:start position:0% business case and for whatever reason 00:47:12.540 --> 00:47:15.349 align:start position:0% business case and for whatever reason there<00:47:13.140> needs<00:47:13.380> to<00:47:13.500> be<00:47:13.619> a<00:47:13.859> fundamental<00:47:14.339> change 00:47:15.349 --> 00:47:15.359 align:start position:0% there needs to be a fundamental change 00:47:15.359 --> 00:47:17.809 align:start position:0% there needs to be a fundamental change so<00:47:15.960> to<00:47:16.140> start<00:47:16.319> with<00:47:16.560> it<00:47:16.980> doesn't<00:47:17.160> come<00:47:17.520> out<00:47:17.700> of 00:47:17.809 --> 00:47:17.819 align:start position:0% so to start with it doesn't come out of 00:47:17.819 --> 00:47:19.670 align:start position:0% so to start with it doesn't come out of the<00:47:18.000> blue<00:47:18.119> doesn't<00:47:18.480> it<00:47:18.720> it<00:47:18.839> doesn't<00:47:19.440> just 00:47:19.670 --> 00:47:19.680 align:start position:0% the blue doesn't it it doesn't just 00:47:19.680 --> 00:47:21.829 align:start position:0% the blue doesn't it it doesn't just happen<00:47:19.920> out<00:47:20.220> of<00:47:20.339> the<00:47:20.460> blue<00:47:20.579> so<00:47:21.240> there's<00:47:21.540> all 00:47:21.829 --> 00:47:21.839 align:start position:0% happen out of the blue so there's all 00:47:21.839 --> 00:47:24.050 align:start position:0% happen out of the blue so there's all sorts<00:47:22.200> of<00:47:22.260> conversations<00:47:22.920> going<00:47:23.460> on<00:47:23.760> that 00:47:24.050 --> 00:47:24.060 align:start position:0% sorts of conversations going on that 00:47:24.060 --> 00:47:26.150 align:start position:0% sorts of conversations going on that involve<00:47:24.540> the<00:47:24.720> SRO<00:47:25.140> because<00:47:25.800> they're 00:47:26.150 --> 00:47:26.160 align:start position:0% involve the SRO because they're 00:47:26.160 --> 00:47:28.250 align:start position:0% involve the SRO because they're accountable<00:47:26.700> for<00:47:27.060> that<00:47:27.300> program<00:47:27.599> and<00:47:28.140> they're 00:47:28.250 --> 00:47:28.260 align:start position:0% accountable for that program and they're 00:47:28.260 --> 00:47:30.530 align:start position:0% accountable for that program and they're accountable<00:47:28.680> for<00:47:28.920> that<00:47:29.099> business<00:47:29.280> case<00:47:29.700> so<00:47:30.359> if 00:47:30.530 --> 00:47:30.540 align:start position:0% accountable for that business case so if 00:47:30.540 --> 00:47:32.630 align:start position:0% accountable for that business case so if there's<00:47:30.720> a<00:47:30.960> fundamental<00:47:31.440> change<00:47:31.800> the<00:47:32.520> first 00:47:32.630 --> 00:47:32.640 align:start position:0% there's a fundamental change the first 00:47:32.640 --> 00:47:34.609 align:start position:0% there's a fundamental change the first thing<00:47:32.880> they<00:47:33.119> need<00:47:33.359> to<00:47:33.480> do<00:47:33.660> is<00:47:33.960> advise<00:47:34.440> the 00:47:34.609 --> 00:47:34.619 align:start position:0% thing they need to do is advise the 00:47:34.619 --> 00:47:37.609 align:start position:0% thing they need to do is advise the portfolio<00:47:35.160> committee<00:47:35.700> that<00:47:36.300> there<00:47:36.599> is<00:47:36.900> a 00:47:37.609 --> 00:47:37.619 align:start position:0% portfolio committee that there is a 00:47:37.619 --> 00:47:38.990 align:start position:0% portfolio committee that there is a major<00:47:37.740> issue<00:47:38.160> here<00:47:38.460> and<00:47:38.579> they're<00:47:38.760> working 00:47:38.990 --> 00:47:39.000 align:start position:0% major issue here and they're working 00:47:39.000 --> 00:47:40.130 align:start position:0% major issue here and they're working through<00:47:39.359> it 00:47:40.130 --> 00:47:40.140 align:start position:0% through it 00:47:40.140 --> 00:47:42.230 align:start position:0% through it and<00:47:40.740> the<00:47:40.920> next<00:47:41.040> thing<00:47:41.220> they<00:47:41.400> need<00:47:41.640> to<00:47:41.700> do<00:47:41.880> is 00:47:42.230 --> 00:47:42.240 align:start position:0% and the next thing they need to do is 00:47:42.240 --> 00:47:44.089 align:start position:0% and the next thing they need to do is work<00:47:42.540> out<00:47:42.720> and<00:47:43.079> the<00:47:43.319> portfolio<00:47:43.800> office 00:47:44.089 --> 00:47:44.099 align:start position:0% work out and the portfolio office 00:47:44.099 --> 00:47:47.089 align:start position:0% work out and the portfolio office presumably<00:47:45.060> you<00:47:45.660> know<00:47:45.780> depending<00:47:46.680> upon<00:47:46.920> the 00:47:47.089 --> 00:47:47.099 align:start position:0% presumably you know depending upon the 00:47:47.099 --> 00:47:49.910 align:start position:0% presumably you know depending upon the nature<00:47:47.400> of<00:47:47.579> the<00:47:47.700> issue<00:47:48.060> it's<00:47:48.960> either<00:47:49.200> we<00:47:49.740> have 00:47:49.910 --> 00:47:49.920 align:start position:0% nature of the issue it's either we have 00:47:49.920 --> 00:47:52.730 align:start position:0% nature of the issue it's either we have to<00:47:50.040> end<00:47:50.220> the<00:47:50.460> program<00:47:50.700> or<00:47:51.180> we<00:47:51.420> have<00:47:51.599> to<00:47:51.780> do 00:47:52.730 --> 00:47:52.740 align:start position:0% to end the program or we have to do 00:47:52.740 --> 00:47:54.710 align:start position:0% to end the program or we have to do but<00:47:53.220> you<00:47:53.460> have<00:47:53.640> to<00:47:53.760> then<00:47:53.940> go<00:47:54.240> back<00:47:54.420> to<00:47:54.599> the 00:47:54.710 --> 00:47:54.720 align:start position:0% but you have to then go back to the 00:47:54.720 --> 00:47:57.050 align:start position:0% but you have to then go back to the business<00:47:54.900> case<00:47:55.260> and<00:47:55.980> work<00:47:56.220> out<00:47:56.400> whether<00:47:56.940> or 00:47:57.050 --> 00:47:57.060 align:start position:0% business case and work out whether or 00:47:57.060 --> 00:47:59.690 align:start position:0% business case and work out whether or not<00:47:57.180> there<00:47:57.660> is<00:47:57.839> a<00:47:58.079> viable<00:47:58.440> outcome 00:47:59.690 --> 00:47:59.700 align:start position:0% not there is a viable outcome 00:47:59.700 --> 00:48:01.690 align:start position:0% not there is a viable outcome still<00:48:00.300> achievable 00:48:01.690 --> 00:48:01.700 align:start position:0% still achievable 00:48:01.700 --> 00:48:04.430 align:start position:0% still achievable given<00:48:02.700> the<00:48:03.119> money<00:48:03.359> that<00:48:03.720> has<00:48:03.960> already<00:48:04.200> been 00:48:04.430 --> 00:48:04.440 align:start position:0% given the money that has already been 00:48:04.440 --> 00:48:06.890 align:start position:0% given the money that has already been spent<00:48:04.800> you've<00:48:05.220> burnt<00:48:05.640> a<00:48:06.119> certain<00:48:06.480> amount<00:48:06.660> of 00:48:06.890 --> 00:48:06.900 align:start position:0% spent you've burnt a certain amount of 00:48:06.900 --> 00:48:08.030 align:start position:0% spent you've burnt a certain amount of money 00:48:08.030 --> 00:48:08.040 align:start position:0% money 00:48:08.040 --> 00:48:11.150 align:start position:0% money um can<00:48:08.400> we<00:48:08.640> get<00:48:08.940> a<00:48:09.240> viable<00:48:09.599> outcome<00:48:10.140> there<00:48:10.440> and 00:48:11.150 --> 00:48:11.160 align:start position:0% um can we get a viable outcome there and 00:48:11.160 --> 00:48:13.790 align:start position:0% um can we get a viable outcome there and then<00:48:11.400> the<00:48:11.760> portfolio<00:48:12.300> committee<00:48:12.780> has<00:48:13.440> to<00:48:13.619> come 00:48:13.790 --> 00:48:13.800 align:start position:0% then the portfolio committee has to come 00:48:13.800 --> 00:48:16.730 align:start position:0% then the portfolio committee has to come in<00:48:13.980> and<00:48:14.520> if<00:48:15.359> there's<00:48:15.540> a<00:48:15.780> need<00:48:15.960> for<00:48:16.319> further 00:48:16.730 --> 00:48:16.740 align:start position:0% in and if there's a need for further 00:48:16.740 --> 00:48:19.430 align:start position:0% in and if there's a need for further funds<00:48:17.220> that<00:48:17.880> becomes<00:48:18.240> a<00:48:18.420> portfolio<00:48:18.960> committee 00:48:19.430 --> 00:48:19.440 align:start position:0% funds that becomes a portfolio committee 00:48:19.440 --> 00:48:22.130 align:start position:0% funds that becomes a portfolio committee issue<00:48:19.859> so<00:48:20.339> the<00:48:20.520> SRO<00:48:20.880> would<00:48:21.300> go<00:48:21.540> forward<00:48:21.780> and 00:48:22.130 --> 00:48:22.140 align:start position:0% issue so the SRO would go forward and 00:48:22.140 --> 00:48:23.089 align:start position:0% issue so the SRO would go forward and say 00:48:23.089 --> 00:48:23.099 align:start position:0% say 00:48:23.099 --> 00:48:26.450 align:start position:0% say we've<00:48:23.760> redone<00:48:24.180> the<00:48:24.359> business<00:48:24.540> case<00:48:24.920> we<00:48:25.920> feel 00:48:26.450 --> 00:48:26.460 align:start position:0% we've redone the business case we feel 00:48:26.460 --> 00:48:29.450 align:start position:0% we've redone the business case we feel that<00:48:26.700> for<00:48:26.880> another<00:48:27.060> 25<00:48:27.560> on<00:48:28.560> top<00:48:28.740> of<00:48:28.920> what<00:48:29.099> we've 00:48:29.450 --> 00:48:29.460 align:start position:0% that for another 25 on top of what we've 00:48:29.460 --> 00:48:31.490 align:start position:0% that for another 25 on top of what we've already<00:48:29.579> spent<00:48:30.060> we're<00:48:30.780> still<00:48:31.020> going<00:48:31.200> to<00:48:31.319> get 00:48:31.490 --> 00:48:31.500 align:start position:0% already spent we're still going to get 00:48:31.500 --> 00:48:34.490 align:start position:0% already spent we're still going to get the<00:48:31.800> outcomes<00:48:32.280> and<00:48:32.520> benefits<00:48:33.060> we<00:48:33.300> want<00:48:33.540> and<00:48:34.260> we 00:48:34.490 --> 00:48:34.500 align:start position:0% the outcomes and benefits we want and we 00:48:34.500 --> 00:48:36.589 align:start position:0% the outcomes and benefits we want and we still<00:48:34.680> think<00:48:34.920> the<00:48:35.220> business<00:48:35.460> case<00:48:35.819> Stacks<00:48:36.480> up 00:48:36.589 --> 00:48:36.599 align:start position:0% still think the business case Stacks up 00:48:36.599 --> 00:48:38.569 align:start position:0% still think the business case Stacks up and<00:48:37.319> then<00:48:37.440> you<00:48:37.619> go<00:48:37.800> to<00:48:37.859> the<00:48:37.980> portfolio 00:48:38.569 --> 00:48:38.579 align:start position:0% and then you go to the portfolio 00:48:38.579 --> 00:48:40.250 align:start position:0% and then you go to the portfolio committee<00:48:39.060> and<00:48:39.420> it's<00:48:39.540> not<00:48:39.720> a<00:48:39.900> question<00:48:40.020> of 00:48:40.250 --> 00:48:40.260 align:start position:0% committee and it's not a question of 00:48:40.260 --> 00:48:42.050 align:start position:0% committee and it's not a question of whether<00:48:40.380> the<00:48:40.619> business<00:48:40.859> case<00:48:41.220> Stacks<00:48:41.940> up 00:48:42.050 --> 00:48:42.060 align:start position:0% whether the business case Stacks up 00:48:42.060 --> 00:48:44.510 align:start position:0% whether the business case Stacks up that's<00:48:42.300> the<00:48:42.540> sro's<00:48:43.200> job<00:48:43.440> it's<00:48:44.040> a<00:48:44.220> question<00:48:44.339> of 00:48:44.510 --> 00:48:44.520 align:start position:0% that's the sro's job it's a question of 00:48:44.520 --> 00:48:46.970 align:start position:0% that's the sro's job it's a question of where<00:48:44.700> the<00:48:44.880> money<00:48:45.000> comes<00:48:45.420> from<00:48:45.599> because<00:48:46.500> what 00:48:46.970 --> 00:48:46.980 align:start position:0% where the money comes from because what 00:48:46.980 --> 00:48:48.770 align:start position:0% where the money comes from because what they're<00:48:47.160> going<00:48:47.339> to<00:48:47.520> do<00:48:47.640> is<00:48:48.000> pull<00:48:48.240> money<00:48:48.480> from 00:48:48.770 --> 00:48:48.780 align:start position:0% they're going to do is pull money from 00:48:48.780 --> 00:48:51.730 align:start position:0% they're going to do is pull money from other<00:48:48.960> parts<00:48:49.140> of<00:48:49.319> the<00:48:49.500> portfolio 00:48:51.730 --> 00:48:51.740 align:start position:0% other parts of the portfolio 00:48:51.740 --> 00:48:56.470 align:start position:0% other parts of the portfolio has<00:48:52.740> anyone<00:48:53.040> ever<00:48:53.280> seen<00:48:53.579> a<00:48:53.819> program<00:48:53.940> stop 00:48:56.470 --> 00:48:56.480 align:start position:0% has anyone ever seen a program stop 00:48:56.480 --> 00:48:59.329 align:start position:0% has anyone ever seen a program stop exactly<00:48:57.480> that's<00:48:57.900> what<00:48:58.140> I<00:48:58.260> was<00:48:58.380> gonna<00:48:58.619> say<00:48:58.859> it's 00:48:59.329 --> 00:48:59.339 align:start position:0% exactly that's what I was gonna say it's 00:48:59.339 --> 00:49:02.210 align:start position:0% exactly that's what I was gonna say it's it's<00:48:59.760> I<00:49:00.240> was<00:49:00.359> gonna<00:49:00.599> write<00:49:01.040> stopping<00:49:02.040> a 00:49:02.210 --> 00:49:02.220 align:start position:0% it's I was gonna write stopping a 00:49:02.220 --> 00:49:04.730 align:start position:0% it's I was gonna write stopping a program<00:49:02.400> or<00:49:02.819> report<00:49:03.000> like<00:49:03.480> a<00:49:03.839> or<00:49:04.079> a<00:49:04.200> project<00:49:04.380> is 00:49:04.730 --> 00:49:04.740 align:start position:0% program or report like a or a project is 00:49:04.740 --> 00:49:07.370 align:start position:0% program or report like a or a project is still<00:49:04.980> on<00:49:05.280> the<00:49:05.400> table<00:49:05.579> but<00:49:06.180> I<00:49:06.480> have<00:49:06.720> never<00:49:07.020> seen 00:49:07.370 --> 00:49:07.380 align:start position:0% still on the table but I have never seen 00:49:07.380 --> 00:49:11.589 align:start position:0% still on the table but I have never seen anyone<00:49:07.920> uh<00:49:08.819> executive<00:49:09.359> 10<00:49:09.839> optimism<00:49:10.800> price 00:49:11.589 --> 00:49:11.599 align:start position:0% anyone uh executive 10 optimism price 00:49:11.599 --> 00:49:14.930 align:start position:0% anyone uh executive 10 optimism price but<00:49:12.599> I<00:49:13.079> said<00:49:13.200> I've<00:49:13.560> not<00:49:13.859> seen<00:49:14.220> an<00:49:14.400> executive 00:49:14.930 --> 00:49:14.940 align:start position:0% but I said I've not seen an executive 00:49:14.940 --> 00:49:17.329 align:start position:0% but I said I've not seen an executive ever<00:49:15.420> stand<00:49:15.780> by 00:49:17.329 --> 00:49:17.339 align:start position:0% ever stand by 00:49:17.339 --> 00:49:20.390 align:start position:0% ever stand by um walking<00:49:17.700> away<00:49:18.060> from<00:49:19.020> you<00:49:19.560> know<00:49:19.619> sunk<00:49:20.099> Punk 00:49:20.390 --> 00:49:20.400 align:start position:0% um walking away from you know sunk Punk 00:49:20.400 --> 00:49:23.450 align:start position:0% um walking away from you know sunk Punk cost<00:49:20.660> it's<00:49:21.660> it's<00:49:21.720> it's<00:49:22.079> a<00:49:22.680> strong<00:49:22.859> executive 00:49:23.450 --> 00:49:23.460 align:start position:0% cost it's it's it's a strong executive 00:49:23.460 --> 00:49:26.450 align:start position:0% cost it's it's it's a strong executive that<00:49:23.819> will<00:49:24.060> and<00:49:24.900> we've<00:49:25.380> all<00:49:25.560> been<00:49:25.680> in<00:49:25.920> programs 00:49:26.450 --> 00:49:26.460 align:start position:0% that will and we've all been in programs 00:49:26.460 --> 00:49:28.430 align:start position:0% that will and we've all been in programs and<00:49:26.819> we've<00:49:27.000> all<00:49:27.180> been<00:49:27.300> in<00:49:27.480> projects<00:49:28.020> that 00:49:28.430 --> 00:49:28.440 align:start position:0% and we've all been in projects that 00:49:28.440 --> 00:49:30.770 align:start position:0% and we've all been in projects that should<00:49:28.619> have<00:49:28.800> been<00:49:28.980> closed<00:49:29.460> and<00:49:30.359> they<00:49:30.599> are 00:49:30.770 --> 00:49:30.780 align:start position:0% should have been closed and they are 00:49:30.780 --> 00:49:33.050 align:start position:0% should have been closed and they are still<00:49:30.960> whipping<00:49:31.560> the<00:49:31.680> dead<00:49:31.859> horse<00:49:32.160> to<00:49:32.700> get<00:49:32.880> the 00:49:33.050 --> 00:49:33.060 align:start position:0% still whipping the dead horse to get the 00:49:33.060 --> 00:49:34.910 align:start position:0% still whipping the dead horse to get the thing<00:49:33.300> over 00:49:34.910 --> 00:49:34.920 align:start position:0% thing over 00:49:34.920 --> 00:49:38.210 align:start position:0% thing over um<00:49:35.040> they<00:49:35.760> run<00:49:36.000> over<00:49:36.300> the<00:49:37.079> you<00:49:37.319> know<00:49:37.500> those 00:49:38.210 --> 00:49:38.220 align:start position:0% um they run over the you know those 00:49:38.220 --> 00:49:40.609 align:start position:0% um they run over the you know those decisions<00:49:38.640> it's<00:49:39.540> I<00:49:39.900> find<00:49:40.020> it<00:49:40.260> really 00:49:40.609 --> 00:49:40.619 align:start position:0% decisions it's I find it really 00:49:40.619 --> 00:49:42.710 align:start position:0% decisions it's I find it really interesting<00:49:41.160> I<00:49:41.520> am<00:49:41.700> yet<00:49:41.880> to<00:49:42.119> find<00:49:42.300> anyone 00:49:42.710 --> 00:49:42.720 align:start position:0% interesting I am yet to find anyone 00:49:42.720 --> 00:49:45.490 align:start position:0% interesting I am yet to find anyone who's<00:49:43.079> who's<00:49:43.859> there 00:49:45.490 --> 00:49:45.500 align:start position:0% who's who's there 00:49:45.500 --> 00:49:48.290 align:start position:0% who's who's there oddly<00:49:46.500> enough<00:49:46.619> Amanda<00:49:46.980> as<00:49:47.160> you<00:49:47.339> know<00:49:47.460> our<00:49:47.819> key 00:49:48.290 --> 00:49:48.300 align:start position:0% oddly enough Amanda as you know our key 00:49:48.300 --> 00:49:50.150 align:start position:0% oddly enough Amanda as you know our key focus<00:49:48.599> is<00:49:48.720> around<00:49:48.900> project<00:49:49.319> prioritization 00:49:50.150 --> 00:49:50.160 align:start position:0% focus is around project prioritization 00:49:50.160 --> 00:49:52.910 align:start position:0% focus is around project prioritization so<00:49:50.520> that<00:49:50.700> strategic<00:49:51.180> level<00:49:51.359> and<00:49:52.020> so<00:49:52.380> we<00:49:52.500> see<00:49:52.740> it 00:49:52.910 --> 00:49:52.920 align:start position:0% so that strategic level and so we see it 00:49:52.920 --> 00:49:54.890 align:start position:0% so that strategic level and so we see it we<00:49:53.099> we<00:49:53.220> see<00:49:53.460> it<00:49:53.579> all<00:49:53.700> the<00:49:53.880> time<00:49:54.000> because<00:49:54.300> when 00:49:54.890 --> 00:49:54.900 align:start position:0% we we see it all the time because when 00:49:54.900 --> 00:49:56.510 align:start position:0% we we see it all the time because when people<00:49:55.020> go<00:49:55.380> through<00:49:55.680> our<00:49:55.920> process<00:49:56.220> and<00:49:56.400> you 00:49:56.510 --> 00:49:56.520 align:start position:0% people go through our process and you 00:49:56.520 --> 00:49:58.430 align:start position:0% people go through our process and you get<00:49:56.760> these<00:49:57.119> things<00:49:57.300> that<00:49:57.599> that<00:49:57.960> just<00:49:58.260> people 00:49:58.430 --> 00:49:58.440 align:start position:0% get these things that that just people 00:49:58.440 --> 00:49:59.990 align:start position:0% get these things that that just people look<00:49:58.680> at<00:49:58.800> them<00:49:58.920> they<00:49:59.040> go<00:49:59.220> we<00:49:59.640> shouldn't<00:49:59.880> be 00:49:59.990 --> 00:50:00.000 align:start position:0% look at them they go we shouldn't be 00:50:00.000 --> 00:50:01.370 align:start position:0% look at them they go we shouldn't be doing<00:50:00.180> that<00:50:00.420> should<00:50:00.599> we<00:50:00.780> and<00:50:00.900> they<00:50:01.020> they<00:50:01.200> do 00:50:01.370 --> 00:50:01.380 align:start position:0% doing that should we and they they do 00:50:01.380 --> 00:50:03.290 align:start position:0% doing that should we and they they do they<00:50:01.740> kill<00:50:01.920> them<00:50:02.099> right<00:50:02.579> but<00:50:02.819> you've<00:50:03.060> got<00:50:03.180> to 00:50:03.290 --> 00:50:03.300 align:start position:0% they kill them right but you've got to 00:50:03.300 --> 00:50:05.569 align:start position:0% they kill them right but you've got to have<00:50:03.420> a<00:50:03.540> you've<00:50:03.960> got<00:50:04.020> to<00:50:04.140> have<00:50:04.319> a<00:50:04.619> a<00:50:05.220> strong 00:50:05.569 --> 00:50:05.579 align:start position:0% have a you've got to have a a strong 00:50:05.579 --> 00:50:07.910 align:start position:0% have a you've got to have a a strong process<00:50:06.180> or<00:50:06.900> as<00:50:07.079> you<00:50:07.260> say 00:50:07.910 --> 00:50:07.920 align:start position:0% process or as you say 00:50:07.920 --> 00:50:11.450 align:start position:0% process or as you say and<00:50:08.700> or<00:50:08.940> a<00:50:09.599> very<00:50:09.720> strong<00:50:09.900> executive<00:50:10.440> to<00:50:11.160> make 00:50:11.450 --> 00:50:11.460 align:start position:0% and or a very strong executive to make 00:50:11.460 --> 00:50:12.950 align:start position:0% and or a very strong executive to make that<00:50:11.700> decision<00:50:12.000> to<00:50:12.240> drive<00:50:12.359> that<00:50:12.660> decision 00:50:12.950 --> 00:50:12.960 align:start position:0% that decision to drive that decision 00:50:12.960 --> 00:50:15.890 align:start position:0% that decision to drive that decision yeah<00:50:13.560> so<00:50:14.040> so<00:50:14.339> a<00:50:14.579> strong<00:50:14.880> process<00:50:15.300> can<00:50:15.540> help<00:50:15.720> you 00:50:15.890 --> 00:50:15.900 align:start position:0% yeah so so a strong process can help you 00:50:15.900 --> 00:50:18.230 align:start position:0% yeah so so a strong process can help you because<00:50:16.140> then<00:50:16.500> it<00:50:16.680> it<00:50:17.040> removes<00:50:17.520> that<00:50:17.700> blame 00:50:18.230 --> 00:50:18.240 align:start position:0% because then it it removes that blame 00:50:18.240 --> 00:50:20.329 align:start position:0% because then it it removes that blame culture<00:50:18.780> it<00:50:19.020> changes<00:50:19.440> that<00:50:19.619> blame<00:50:19.920> culture<00:50:20.220> to 00:50:20.329 --> 00:50:20.339 align:start position:0% culture it changes that blame culture to 00:50:20.339 --> 00:50:22.490 align:start position:0% culture it changes that blame culture to being<00:50:20.520> just<00:50:20.819> data<00:50:21.240> driven 00:50:22.490 --> 00:50:22.500 align:start position:0% being just data driven 00:50:22.500 --> 00:50:24.950 align:start position:0% being just data driven um<00:50:22.560> it's<00:50:22.980> interesting<00:50:23.460> isn't<00:50:23.819> it<00:50:23.880> because 00:50:24.950 --> 00:50:24.960 align:start position:0% um it's interesting isn't it because 00:50:24.960 --> 00:50:27.170 align:start position:0% um it's interesting isn't it because stopping<00:50:25.619> the<00:50:25.800> program<00:50:26.099> is<00:50:26.460> seen<00:50:26.760> by<00:50:26.940> most 00:50:27.170 --> 00:50:27.180 align:start position:0% stopping the program is seen by most 00:50:27.180 --> 00:50:30.349 align:start position:0% stopping the program is seen by most Executives<00:50:27.900> as<00:50:28.380> being<00:50:28.619> career<00:50:29.099> limiting<00:50:29.579> yeah 00:50:30.349 --> 00:50:30.359 align:start position:0% Executives as being career limiting yeah 00:50:30.359 --> 00:50:33.170 align:start position:0% Executives as being career limiting yeah we're<00:50:31.140> sitting<00:50:31.440> here<00:50:31.619> and<00:50:31.920> if<00:50:32.099> I<00:50:32.280> ever<00:50:32.460> saw<00:50:32.760> an 00:50:33.170 --> 00:50:33.180 align:start position:0% we're sitting here and if I ever saw an 00:50:33.180 --> 00:50:36.109 align:start position:0% we're sitting here and if I ever saw an SRO<00:50:33.660> who<00:50:34.319> said<00:50:34.500> this<00:50:35.160> business<00:50:35.339> case<00:50:35.640> is<00:50:35.880> no 00:50:36.109 --> 00:50:36.119 align:start position:0% SRO who said this business case is no 00:50:36.119 --> 00:50:37.670 align:start position:0% SRO who said this business case is no longer<00:50:36.359> viable<00:50:36.720> we're<00:50:36.960> pulling<00:50:37.319> the<00:50:37.440> pin 00:50:37.670 --> 00:50:37.680 align:start position:0% longer viable we're pulling the pin 00:50:37.680 --> 00:50:40.130 align:start position:0% longer viable we're pulling the pin you'd<00:50:38.460> think<00:50:38.579> promoting<00:50:39.240> this<00:50:39.720> this<00:50:39.960> person 00:50:40.130 --> 00:50:40.140 align:start position:0% you'd think promoting this this person 00:50:40.140 --> 00:50:43.010 align:start position:0% you'd think promoting this this person knows<00:50:40.560> what<00:50:40.680> they're<00:50:40.859> talking<00:50:41.099> about<00:50:41.280> so<00:50:42.060> Ross 00:50:43.010 --> 00:50:43.020 align:start position:0% knows what they're talking about so Ross 00:50:43.020 --> 00:50:45.829 align:start position:0% knows what they're talking about so Ross you<00:50:43.140> just<00:50:43.380> you<00:50:43.619> unwittingly<00:50:44.280> you<00:50:44.640> just<00:50:45.000> kicked 00:50:45.829 --> 00:50:45.839 align:start position:0% you just you unwittingly you just kicked 00:50:45.839 --> 00:50:48.890 align:start position:0% you just you unwittingly you just kicked off<00:50:45.960> one<00:50:46.200> of<00:50:46.319> my<00:50:46.440> little<00:50:46.680> pet<00:50:47.220> peeves<00:50:47.700> so<00:50:48.420> if 00:50:48.890 --> 00:50:48.900 align:start position:0% off one of my little pet peeves so if 00:50:48.900 --> 00:50:51.470 align:start position:0% off one of my little pet peeves so if there<00:50:49.020> are<00:50:49.200> any<00:50:49.260> CEOs<00:50:49.859> on<00:50:50.220> this<00:50:50.400> call 00:50:51.470 --> 00:50:51.480 align:start position:0% there are any CEOs on this call 00:50:51.480 --> 00:50:54.290 align:start position:0% there are any CEOs on this call or<00:50:52.260> if<00:50:52.800> any<00:50:52.980> of<00:50:53.160> you<00:50:53.220> feel<00:50:53.400> like<00:50:53.520> sharing<00:50:54.059> the 00:50:54.290 --> 00:50:54.300 align:start position:0% or if any of you feel like sharing the 00:50:54.300 --> 00:50:55.510 align:start position:0% or if any of you feel like sharing the recordings 00:50:55.510 --> 00:50:55.520 align:start position:0% recordings 00:50:55.520 --> 00:50:59.510 align:start position:0% recordings please<00:50:56.520> please<00:50:56.880> do<00:50:57.359> please<00:50:57.960> do<00:50:58.260> so<00:50:58.980> so<00:50:59.040> one<00:50:59.400> of 00:50:59.510 --> 00:50:59.520 align:start position:0% please please do please do so so one of 00:50:59.520 --> 00:51:01.190 align:start position:0% please please do please do so so one of the<00:50:59.640> challenges<00:50:59.940> in<00:51:00.180> most<00:51:00.359> organizations<00:51:00.900> is 00:51:01.190 --> 00:51:01.200 align:start position:0% the challenges in most organizations is 00:51:01.200 --> 00:51:04.010 align:start position:0% the challenges in most organizations is that<00:51:01.440> that<00:51:01.680> they<00:51:02.400> actually 00:51:04.010 --> 00:51:04.020 align:start position:0% that that they actually 00:51:04.020 --> 00:51:07.430 align:start position:0% that that they actually um often<00:51:04.619> will<00:51:04.980> set<00:51:05.540> the<00:51:06.540> goals<00:51:07.079> of 00:51:07.430 --> 00:51:07.440 align:start position:0% um often will set the goals of 00:51:07.440 --> 00:51:08.750 align:start position:0% um often will set the goals of executives 00:51:08.750 --> 00:51:08.760 align:start position:0% executives 00:51:08.760 --> 00:51:11.270 align:start position:0% executives right<00:51:09.180> and<00:51:09.420> they<00:51:09.599> will<00:51:09.720> confuse<00:51:10.140> goal<00:51:10.740> with 00:51:11.270 --> 00:51:11.280 align:start position:0% right and they will confuse goal with 00:51:11.280 --> 00:51:13.490 align:start position:0% right and they will confuse goal with projects<00:51:11.760> so<00:51:11.940> so<00:51:12.180> a<00:51:12.420> goal<00:51:12.780> will<00:51:12.900> be<00:51:13.140> deliver 00:51:13.490 --> 00:51:13.500 align:start position:0% projects so so a goal will be deliver 00:51:13.500 --> 00:51:14.690 align:start position:0% projects so so a goal will be deliver this<00:51:13.859> project 00:51:14.690 --> 00:51:14.700 align:start position:0% this project 00:51:14.700 --> 00:51:16.849 align:start position:0% this project that's<00:51:15.420> not<00:51:15.599> your<00:51:15.780> goal<00:51:16.140> that's<00:51:16.500> not<00:51:16.680> your 00:51:16.849 --> 00:51:16.859 align:start position:0% that's not your goal that's not your 00:51:16.859 --> 00:51:18.230 align:start position:0% that's not your goal that's not your business<00:51:17.040> goal 00:51:18.230 --> 00:51:18.240 align:start position:0% business goal 00:51:18.240 --> 00:51:20.089 align:start position:0% business goal that's<00:51:18.720> a<00:51:18.960> project<00:51:19.140> that's<00:51:19.559> a<00:51:19.740> deliverable 00:51:20.089 --> 00:51:20.099 align:start position:0% that's a project that's a deliverable 00:51:20.099 --> 00:51:22.670 align:start position:0% that's a project that's a deliverable right<00:51:20.760> so<00:51:21.119> stop<00:51:21.480> doing<00:51:21.720> that<00:51:21.900> because<00:51:22.079> as<00:51:22.500> soon 00:51:22.670 --> 00:51:22.680 align:start position:0% right so stop doing that because as soon 00:51:22.680 --> 00:51:24.410 align:start position:0% right so stop doing that because as soon as<00:51:22.800> you<00:51:22.920> write<00:51:23.099> deliver<00:51:23.460> that<00:51:23.760> object<00:51:24.000> into 00:51:24.410 --> 00:51:24.420 align:start position:0% as you write deliver that object into 00:51:24.420 --> 00:51:27.230 align:start position:0% as you write deliver that object into their<00:51:24.900> into<00:51:25.380> their<00:51:25.920> goals<00:51:26.400> and<00:51:26.579> measurables 00:51:27.230 --> 00:51:27.240 align:start position:0% their into their goals and measurables 00:51:27.240 --> 00:51:29.870 align:start position:0% their into their goals and measurables and<00:51:27.359> their<00:51:27.480> bonuses<00:51:27.960> as<00:51:28.559> soon<00:51:28.680> as<00:51:28.859> you<00:51:28.920> do<00:51:29.040> that 00:51:29.870 --> 00:51:29.880 align:start position:0% and their bonuses as soon as you do that 00:51:29.880 --> 00:51:32.870 align:start position:0% and their bonuses as soon as you do that then<00:51:30.540> they<00:51:30.839> have<00:51:31.020> no<00:51:31.500> incentive<00:51:31.920> at<00:51:32.099> all<00:51:32.280> to 00:51:32.870 --> 00:51:32.880 align:start position:0% then they have no incentive at all to 00:51:32.880 --> 00:51:35.270 align:start position:0% then they have no incentive at all to act<00:51:33.000> rationally<00:51:33.480> and<00:51:34.200> to<00:51:34.380> help<00:51:34.500> you<00:51:34.680> kill<00:51:34.980> that 00:51:35.270 --> 00:51:35.280 align:start position:0% act rationally and to help you kill that 00:51:35.280 --> 00:51:37.730 align:start position:0% act rationally and to help you kill that project<00:51:35.520> if<00:51:35.880> it's<00:51:36.000> a<00:51:36.119> stinker<00:51:36.599> yeah<00:51:37.440> right 00:51:37.730 --> 00:51:37.740 align:start position:0% project if it's a stinker yeah right 00:51:37.740 --> 00:51:39.890 align:start position:0% project if it's a stinker yeah right it's<00:51:38.040> true<00:51:38.220> so<00:51:38.520> if<00:51:38.700> you're<00:51:38.819> a<00:51:39.000> CEO<00:51:39.359> if<00:51:39.540> you're<00:51:39.720> a 00:51:39.890 --> 00:51:39.900 align:start position:0% it's true so if you're a CEO if you're a 00:51:39.900 --> 00:51:43.730 align:start position:0% it's true so if you're a CEO if you're a CEO<00:51:40.200> stop<00:51:40.859> it<00:51:41.099> stop<00:51:41.940> it<00:51:42.119> stop<00:51:42.720> it<00:51:42.900> I<00:51:43.140> say<00:51:43.319> it<00:51:43.500> one 00:51:43.730 --> 00:51:43.740 align:start position:0% CEO stop it stop it stop it I say it one 00:51:43.740 --> 00:51:45.829 align:start position:0% CEO stop it stop it stop it I say it one more<00:51:43.920> time<00:51:44.160> stop<00:51:44.819> it 00:51:45.829 --> 00:51:45.839 align:start position:0% more time stop it 00:51:45.839 --> 00:51:47.690 align:start position:0% more time stop it right<00:51:46.319> because<00:51:46.559> it's<00:51:46.800> it's<00:51:47.099> causing<00:51:47.579> all 00:51:47.690 --> 00:51:47.700 align:start position:0% right because it's it's causing all 00:51:47.700 --> 00:51:49.309 align:start position:0% right because it's it's causing all kinds<00:51:48.000> of<00:51:48.059> problems<00:51:48.420> all<00:51:48.780> right<00:51:48.900> listen<00:51:49.079> I 00:51:49.309 --> 00:51:49.319 align:start position:0% kinds of problems all right listen I 00:51:49.319 --> 00:51:50.630 align:start position:0% kinds of problems all right listen I want<00:51:49.440> to<00:51:49.559> move<00:51:49.680> this<00:51:49.920> there's<00:51:49.980> loads<00:51:50.579> of 00:51:50.630 --> 00:51:50.640 align:start position:0% want to move this there's loads of 00:51:50.640 --> 00:51:51.950 align:start position:0% want to move this there's loads of conversations<00:51:51.000> there's<00:51:51.359> loads<00:51:51.780> of<00:51:51.839> great 00:51:51.950 --> 00:51:51.960 align:start position:0% conversations there's loads of great 00:51:51.960 --> 00:51:53.630 align:start position:0% conversations there's loads of great questions<00:51:52.200> about<00:51:52.559> you<00:51:52.859> know<00:51:52.980> how<00:51:53.220> do<00:51:53.339> you<00:51:53.460> spot 00:51:53.630 --> 00:51:53.640 align:start position:0% questions about you know how do you spot 00:51:53.640 --> 00:51:55.250 align:start position:0% questions about you know how do you spot things<00:51:53.880> going<00:51:54.180> wrong<00:51:54.420> and<00:51:54.839> we<00:51:55.020> don't<00:51:55.140> have 00:51:55.250 --> 00:51:55.260 align:start position:0% things going wrong and we don't have 00:51:55.260 --> 00:51:56.630 align:start position:0% things going wrong and we don't have time<00:51:55.500> to<00:51:55.680> answer<00:51:55.800> them<00:51:55.980> all<00:51:56.099> and<00:51:56.280> I'm<00:51:56.460> really 00:51:56.630 --> 00:51:56.640 align:start position:0% time to answer them all and I'm really 00:51:56.640 --> 00:51:59.630 align:start position:0% time to answer them all and I'm really sorry<00:51:56.819> folks<00:51:57.359> but<00:51:57.839> here's<00:51:58.200> here's<00:51:58.619> one<00:51:58.800> the<00:51:59.339> uh 00:51:59.630 --> 00:51:59.640 align:start position:0% sorry folks but here's here's one the uh 00:51:59.640 --> 00:52:01.069 align:start position:0% sorry folks but here's here's one the uh here's<00:52:00.059> here's<00:52:00.359> where<00:52:00.480> I'd<00:52:00.540> like<00:52:00.720> to<00:52:00.780> go<00:52:00.900> so 00:52:01.069 --> 00:52:01.079 align:start position:0% here's here's where I'd like to go so 00:52:01.079 --> 00:52:03.770 align:start position:0% here's here's where I'd like to go so we've<00:52:01.260> got<00:52:01.319> about<00:52:01.440> five<00:52:01.800> six<00:52:02.099> minutes<00:52:02.280> left<00:52:02.780> is 00:52:03.770 --> 00:52:03.780 align:start position:0% we've got about five six minutes left is 00:52:03.780 --> 00:52:08.089 align:start position:0% we've got about five six minutes left is you<00:52:04.619> know<00:52:04.940> what<00:52:05.940> would<00:52:06.240> you<00:52:06.480> do<00:52:06.900> today<00:52:07.319> to<00:52:07.920> get 00:52:08.089 --> 00:52:08.099 align:start position:0% you know what would you do today to get 00:52:08.099 --> 00:52:09.890 align:start position:0% you know what would you do today to get the<00:52:08.280> ball<00:52:08.400> rolling<00:52:08.880> so<00:52:09.059> let's<00:52:09.420> assume<00:52:09.780> you've 00:52:09.890 --> 00:52:09.900 align:start position:0% the ball rolling so let's assume you've 00:52:09.900 --> 00:52:12.790 align:start position:0% the ball rolling so let's assume you've got<00:52:10.020> a<00:52:10.260> fairly<00:52:10.559> immature<00:52:11.280> governance<00:52:12.180> process 00:52:12.790 --> 00:52:12.800 align:start position:0% got a fairly immature governance process 00:52:12.800 --> 00:52:14.870 align:start position:0% got a fairly immature governance process what<00:52:13.800> would<00:52:13.920> you<00:52:14.099> do 00:52:14.870 --> 00:52:14.880 align:start position:0% what would you do 00:52:14.880 --> 00:52:17.630 align:start position:0% what would you do and<00:52:15.720> and<00:52:16.079> if<00:52:16.319> you<00:52:16.500> feel<00:52:16.680> like<00:52:16.920> sort<00:52:17.520> of 00:52:17.630 --> 00:52:17.640 align:start position:0% and and if you feel like sort of 00:52:17.640 --> 00:52:20.690 align:start position:0% and and if you feel like sort of throwing<00:52:18.240> in<00:52:18.680> how<00:52:19.680> you<00:52:19.920> might<00:52:20.220> be<00:52:20.400> able<00:52:20.520> to 00:52:20.690 --> 00:52:20.700 align:start position:0% throwing in how you might be able to 00:52:20.700 --> 00:52:23.030 align:start position:0% throwing in how you might be able to help<00:52:20.940> people<00:52:21.359> on<00:52:21.660> that<00:52:21.839> Journey<00:52:22.140> that<00:52:22.920> would 00:52:23.030 --> 00:52:23.040 align:start position:0% help people on that Journey that would 00:52:23.040 --> 00:52:25.250 align:start position:0% help people on that Journey that would be<00:52:23.099> a<00:52:23.280> good<00:52:23.400> thing<00:52:23.520> as<00:52:23.760> well<00:52:23.940> so<00:52:24.240> so<00:52:24.480> what<00:52:25.140> would 00:52:25.250 --> 00:52:25.260 align:start position:0% be a good thing as well so so what would 00:52:25.260 --> 00:52:27.950 align:start position:0% be a good thing as well so so what would you<00:52:25.440> do<00:52:25.559> to<00:52:25.859> get<00:52:26.040> it<00:52:26.220> started<00:52:26.700> and<00:52:27.540> you<00:52:27.900> know 00:52:27.950 --> 00:52:27.960 align:start position:0% you do to get it started and you know 00:52:27.960 --> 00:52:29.930 align:start position:0% you do to get it started and you know what<00:52:28.200> what<00:52:28.500> what<00:52:28.559> could<00:52:29.040> you<00:52:29.220> do<00:52:29.460> to<00:52:29.760> help 00:52:29.930 --> 00:52:29.940 align:start position:0% what what what could you do to help 00:52:29.940 --> 00:52:32.210 align:start position:0% what what what could you do to help people<00:52:30.359> get<00:52:30.720> it<00:52:30.839> started 00:52:32.210 --> 00:52:32.220 align:start position:0% people get it started 00:52:32.220 --> 00:52:33.829 align:start position:0% people get it started governance 00:52:33.829 --> 00:52:33.839 align:start position:0% governance 00:52:33.839 --> 00:52:36.589 align:start position:0% governance governance<00:52:34.680> yeah 00:52:36.589 --> 00:52:36.599 align:start position:0% governance yeah 00:52:36.599 --> 00:52:40.609 align:start position:0% governance yeah okay<00:52:37.260> before<00:52:37.680> Oh<00:52:38.520> Ross<00:52:38.880> you<00:52:39.119> start<00:52:39.359> okay<00:52:40.140> go<00:52:40.440> on 00:52:40.609 --> 00:52:40.619 align:start position:0% okay before Oh Ross you start okay go on 00:52:40.619 --> 00:52:41.990 align:start position:0% okay before Oh Ross you start okay go on if 00:52:41.990 --> 00:52:42.000 align:start position:0% if 00:52:42.000 --> 00:52:44.390 align:start position:0% if if<00:52:42.540> you're<00:52:42.660> in<00:52:42.900> a<00:52:43.020> pmo<00:52:43.440> let's<00:52:43.680> let's<00:52:43.740> take<00:52:44.220> the 00:52:44.390 --> 00:52:44.400 align:start position:0% if you're in a pmo let's let's take the 00:52:44.400 --> 00:52:46.910 align:start position:0% if you're in a pmo let's let's take the person<00:52:44.579> in<00:52:44.880> the<00:52:45.000> pmo<00:52:45.480> it<00:52:45.900> can<00:52:46.020> be<00:52:46.200> a<00:52:46.619> hellish 00:52:46.910 --> 00:52:46.920 align:start position:0% person in the pmo it can be a hellish 00:52:46.920 --> 00:52:48.890 align:start position:0% person in the pmo it can be a hellish place<00:52:47.220> to<00:52:47.460> be<00:52:47.640> sometimes<00:52:48.180> because<00:52:48.480> quite 00:52:48.890 --> 00:52:48.900 align:start position:0% place to be sometimes because quite 00:52:48.900 --> 00:52:51.049 align:start position:0% place to be sometimes because quite often<00:52:49.200> they<00:52:49.740> don't<00:52:49.859> have<00:52:50.160> that<00:52:50.520> strong<00:52:50.760> link 00:52:51.049 --> 00:52:51.059 align:start position:0% often they don't have that strong link 00:52:51.059 --> 00:52:53.150 align:start position:0% often they don't have that strong link to<00:52:51.359> the<00:52:51.660> top<00:52:51.960> Executives<00:52:52.559> to<00:52:52.859> get<00:52:52.980> things 00:52:53.150 --> 00:52:53.160 align:start position:0% to the top Executives to get things 00:52:53.160 --> 00:52:54.650 align:start position:0% to the top Executives to get things moving<00:52:53.579> and<00:52:53.760> that<00:52:53.880> can<00:52:54.059> be<00:52:54.180> very<00:52:54.359> difficult 00:52:54.650 --> 00:52:54.660 align:start position:0% moving and that can be very difficult 00:52:54.660 --> 00:52:57.290 align:start position:0% moving and that can be very difficult but<00:52:55.619> if<00:52:55.740> you're<00:52:55.800> on<00:52:55.980> a<00:52:56.099> pmo<00:52:56.520> and<00:52:56.819> you're<00:52:56.940> seeing 00:52:57.290 --> 00:52:57.300 align:start position:0% but if you're on a pmo and you're seeing 00:52:57.300 --> 00:52:59.089 align:start position:0% but if you're on a pmo and you're seeing projects<00:52:57.780> failing<00:52:58.200> and<00:52:58.500> you're<00:52:58.680> confident 00:52:59.089 --> 00:52:59.099 align:start position:0% projects failing and you're confident 00:52:59.099 --> 00:53:02.690 align:start position:0% projects failing and you're confident that<00:53:00.059> governance<00:53:00.540> is<00:53:00.720> one<00:53:00.960> of<00:53:01.079> the<00:53:01.200> issues<00:53:01.740> one 00:53:02.690 --> 00:53:02.700 align:start position:0% that governance is one of the issues one 00:53:02.700 --> 00:53:04.549 align:start position:0% that governance is one of the issues one of<00:53:02.880> the<00:53:03.000> fundamental<00:53:03.599> things<00:53:03.839> you<00:53:04.079> have<00:53:04.260> to<00:53:04.380> do 00:53:04.549 --> 00:53:04.559 align:start position:0% of the fundamental things you have to do 00:53:04.559 --> 00:53:08.030 align:start position:0% of the fundamental things you have to do is<00:53:05.040> prove<00:53:05.460> that<00:53:05.640> it's<00:53:05.819> an<00:53:06.059> issue<00:53:06.300> now<00:53:07.200> one<00:53:07.859> way 00:53:08.030 --> 00:53:08.040 align:start position:0% is prove that it's an issue now one way 00:53:08.040 --> 00:53:10.190 align:start position:0% is prove that it's an issue now one way of<00:53:08.280> doing<00:53:08.520> that<00:53:08.880> particularly<00:53:09.720> if<00:53:09.900> you've<00:53:10.079> got 00:53:10.190 --> 00:53:10.200 align:start position:0% of doing that particularly if you've got 00:53:10.200 --> 00:53:12.049 align:start position:0% of doing that particularly if you've got poor<00:53:10.559> governments<00:53:10.980> you<00:53:11.160> tend<00:53:11.400> not<00:53:11.579> to<00:53:11.819> get 00:53:12.049 --> 00:53:12.059 align:start position:0% poor governments you tend not to get 00:53:12.059 --> 00:53:14.870 align:start position:0% poor governments you tend not to get governance<00:53:12.660> that's<00:53:13.319> almost<00:53:13.740> right<00:53:14.160> but<00:53:14.579> not 00:53:14.870 --> 00:53:14.880 align:start position:0% governance that's almost right but not 00:53:14.880 --> 00:53:18.530 align:start position:0% governance that's almost right but not quite<00:53:15.240> to<00:53:15.960> me<00:53:16.220> the<00:53:17.220> organizations<00:53:17.760> I've<00:53:18.180> seen 00:53:18.530 --> 00:53:18.540 align:start position:0% quite to me the organizations I've seen 00:53:18.540 --> 00:53:20.870 align:start position:0% quite to me the organizations I've seen it's<00:53:19.079> not<00:53:19.380> that<00:53:19.740> they're<00:53:19.920> at<00:53:20.099> level<00:53:20.339> three 00:53:20.870 --> 00:53:20.880 align:start position:0% it's not that they're at level three 00:53:20.880 --> 00:53:23.809 align:start position:0% it's not that they're at level three maturity<00:53:21.540> or<00:53:21.780> level<00:53:21.960> four<00:53:22.380> maturity<00:53:23.040> they're 00:53:23.809 --> 00:53:23.819 align:start position:0% maturity or level four maturity they're 00:53:23.819 --> 00:53:26.210 align:start position:0% maturity or level four maturity they're either<00:53:24.059> at<00:53:24.300> level<00:53:24.480> one<00:53:24.900> with<00:53:25.200> governance<00:53:25.740> or 00:53:26.210 --> 00:53:26.220 align:start position:0% either at level one with governance or 00:53:26.220 --> 00:53:28.549 align:start position:0% either at level one with governance or they're<00:53:26.400> at<00:53:26.579> about<00:53:26.760> level<00:53:27.059> four<00:53:27.480> the<00:53:28.140> bit<00:53:28.319> in 00:53:28.549 --> 00:53:28.559 align:start position:0% they're at about level four the bit in 00:53:28.559 --> 00:53:30.770 align:start position:0% they're at about level four the bit in the<00:53:28.680> middle<00:53:28.800> seems<00:53:29.280> to<00:53:29.339> be<00:53:29.520> missed<00:53:30.000> out 00:53:30.770 --> 00:53:30.780 align:start position:0% the middle seems to be missed out 00:53:30.780 --> 00:53:34.250 align:start position:0% the middle seems to be missed out if<00:53:31.500> you<00:53:31.800> just<00:53:32.099> map<00:53:32.460> out<00:53:32.940> all<00:53:33.599> the<00:53:33.780> Committees 00:53:34.250 --> 00:53:34.260 align:start position:0% if you just map out all the Committees 00:53:34.260 --> 00:53:36.770 align:start position:0% if you just map out all the Committees that<00:53:34.680> are<00:53:34.859> involved<00:53:35.400> in<00:53:35.819> Project<00:53:36.119> decision 00:53:36.770 --> 00:53:36.780 align:start position:0% that are involved in Project decision 00:53:36.780 --> 00:53:40.190 align:start position:0% that are involved in Project decision making<00:53:37.160> put<00:53:38.160> it<00:53:38.280> on<00:53:38.460> an<00:53:38.640> A3<00:53:39.000> page<00:53:39.420> and<00:53:39.960> start 00:53:40.190 --> 00:53:40.200 align:start position:0% making put it on an A3 page and start 00:53:40.200 --> 00:53:42.530 align:start position:0% making put it on an A3 page and start drawing<00:53:40.680> lines<00:53:41.040> between<00:53:41.339> them<00:53:41.640> I<00:53:42.000> did<00:53:42.240> this 00:53:42.530 --> 00:53:42.540 align:start position:0% drawing lines between them I did this 00:53:42.540 --> 00:53:45.710 align:start position:0% drawing lines between them I did this for<00:53:43.319> a<00:53:43.680> council<00:53:44.160> in<00:53:44.640> Australia<00:53:45.119> a<00:53:45.480> rather 00:53:45.710 --> 00:53:45.720 align:start position:0% for a council in Australia a rather 00:53:45.720 --> 00:53:47.510 align:start position:0% for a council in Australia a rather large<00:53:46.140> Council 00:53:47.510 --> 00:53:47.520 align:start position:0% large Council 00:53:47.520 --> 00:53:49.490 align:start position:0% large Council and<00:53:47.940> I<00:53:48.119> mapped<00:53:48.480> it<00:53:48.599> I<00:53:48.900> just<00:53:48.960> went<00:53:49.140> through<00:53:49.319> and 00:53:49.490 --> 00:53:49.500 align:start position:0% and I mapped it I just went through and 00:53:49.500 --> 00:53:51.530 align:start position:0% and I mapped it I just went through and I<00:53:49.680> I<00:53:49.920> did<00:53:50.160> it<00:53:50.280> in<00:53:50.400> every<00:53:50.579> line<00:53:50.819> I<00:53:51.059> said<00:53:51.180> what<00:53:51.420> it 00:53:51.530 --> 00:53:51.540 align:start position:0% I I did it in every line I said what it 00:53:51.540 --> 00:53:54.710 align:start position:0% I I did it in every line I said what it did<00:53:51.720> and<00:53:51.960> so<00:53:52.140> forth<00:53:52.859> and<00:53:53.579> then<00:53:53.760> when<00:53:54.119> I<00:53:54.300> went<00:53:54.540> to 00:53:54.710 --> 00:53:54.720 align:start position:0% did and so forth and then when I went to 00:53:54.720 --> 00:53:56.930 align:start position:0% did and so forth and then when I went to the<00:53:54.900> executive<00:53:55.319> management<00:53:55.619> team<00:53:56.099> I<00:53:56.579> gave<00:53:56.760> him 00:53:56.930 --> 00:53:56.940 align:start position:0% the executive management team I gave him 00:53:56.940 --> 00:53:58.609 align:start position:0% the executive management team I gave him a<00:53:57.119> copy<00:53:57.359> of<00:53:57.480> this<00:53:57.599> and<00:53:57.780> I<00:53:57.900> said<00:53:58.020> now<00:53:58.200> I'd<00:53:58.440> like 00:53:58.609 --> 00:53:58.619 align:start position:0% a copy of this and I said now I'd like 00:53:58.619 --> 00:54:00.530 align:start position:0% a copy of this and I said now I'd like somebody<00:53:58.859> to<00:53:59.220> explain<00:53:59.400> how<00:53:59.940> this<00:54:00.180> works 00:54:00.530 --> 00:54:00.540 align:start position:0% somebody to explain how this works 00:54:00.540 --> 00:54:02.089 align:start position:0% somebody to explain how this works because<00:54:00.780> this<00:54:01.260> is<00:54:01.380> your<00:54:01.680> governance 00:54:02.089 --> 00:54:02.099 align:start position:0% because this is your governance 00:54:02.099 --> 00:54:03.230 align:start position:0% because this is your governance framework 00:54:03.230 --> 00:54:03.240 align:start position:0% framework 00:54:03.240 --> 00:54:06.109 align:start position:0% framework and<00:54:03.660> that<00:54:03.780> was<00:54:03.960> it<00:54:04.619> that<00:54:04.980> was<00:54:05.160> it<00:54:05.339> nobody<00:54:05.819> could 00:54:06.109 --> 00:54:06.119 align:start position:0% and that was it that was it nobody could 00:54:06.119 --> 00:54:08.930 align:start position:0% and that was it that was it nobody could explain<00:54:06.359> it<00:54:06.720> and<00:54:07.200> you<00:54:07.380> say<00:54:07.559> okay<00:54:07.859> there's<00:54:08.760> some 00:54:08.930 --> 00:54:08.940 align:start position:0% explain it and you say okay there's some 00:54:08.940 --> 00:54:10.910 align:start position:0% explain it and you say okay there's some changes<00:54:09.359> we<00:54:09.660> can<00:54:09.780> make<00:54:09.960> here<00:54:10.200> let's<00:54:10.559> start 00:54:10.910 --> 00:54:10.920 align:start position:0% changes we can make here let's start 00:54:10.920 --> 00:54:13.430 align:start position:0% changes we can make here let's start working<00:54:11.400> through<00:54:11.819> those<00:54:12.180> changes<00:54:12.720> and<00:54:13.319> if 00:54:13.430 --> 00:54:13.440 align:start position:0% working through those changes and if 00:54:13.440 --> 00:54:15.109 align:start position:0% working through those changes and if you've<00:54:13.680> got<00:54:13.859> good<00:54:14.160> governance<00:54:14.640> when<00:54:14.940> you 00:54:15.109 --> 00:54:15.119 align:start position:0% you've got good governance when you 00:54:15.119 --> 00:54:16.970 align:start position:0% you've got good governance when you start<00:54:15.359> talking<00:54:15.780> about<00:54:16.079> the<00:54:16.440> changes<00:54:16.800> you've 00:54:16.970 --> 00:54:16.980 align:start position:0% start talking about the changes you've 00:54:16.980 --> 00:54:19.490 align:start position:0% start talking about the changes you've got<00:54:17.160> in<00:54:17.339> mind<00:54:17.520> it's<00:54:18.240> almost<00:54:18.420> impossible<00:54:19.140> for 00:54:19.490 --> 00:54:19.500 align:start position:0% got in mind it's almost impossible for 00:54:19.500 --> 00:54:20.990 align:start position:0% got in mind it's almost impossible for anyone<00:54:19.740> to<00:54:19.980> disagree<00:54:20.400> with<00:54:20.520> them<00:54:20.700> because 00:54:20.990 --> 00:54:21.000 align:start position:0% anyone to disagree with them because 00:54:21.000 --> 00:54:23.150 align:start position:0% anyone to disagree with them because they're<00:54:21.300> based<00:54:21.720> on<00:54:21.839> logic<00:54:22.319> they're<00:54:22.559> based<00:54:23.040> on 00:54:23.150 --> 00:54:23.160 align:start position:0% they're based on logic they're based on 00:54:23.160 --> 00:54:24.950 align:start position:0% they're based on logic they're based on evidence 00:54:24.950 --> 00:54:24.960 align:start position:0% evidence 00:54:24.960 --> 00:54:27.589 align:start position:0% evidence so<00:54:25.440> that's<00:54:25.680> my<00:54:25.920> tokens<00:54:26.339> worth<00:54:26.579> I<00:54:27.000> got<00:54:27.180> it<00:54:27.300> I 00:54:27.589 --> 00:54:27.599 align:start position:0% so that's my tokens worth I got it I 00:54:27.599 --> 00:54:31.190 align:start position:0% so that's my tokens worth I got it I gotta<00:54:27.839> like<00:54:28.740> a<00:54:28.980> governance<00:54:29.940> um<00:54:30.000> timing<00:54:30.480> it's<00:54:31.020> a 00:54:31.190 --> 00:54:31.200 align:start position:0% gotta like a governance um timing it's a 00:54:31.200 --> 00:54:33.410 align:start position:0% gotta like a governance um timing it's a metronome<00:54:31.680> now<00:54:32.220> one<00:54:32.460> thing<00:54:32.579> we<00:54:32.760> get<00:54:32.940> caught<00:54:33.180> up 00:54:33.410 --> 00:54:33.420 align:start position:0% metronome now one thing we get caught up 00:54:33.420 --> 00:54:36.410 align:start position:0% metronome now one thing we get caught up in<00:54:33.660> and<00:54:34.020> we<00:54:34.319> all<00:54:34.440> know<00:54:34.680> this<00:54:34.920> so<00:54:35.700> when<00:54:36.119> when 00:54:36.410 --> 00:54:36.420 align:start position:0% in and we all know this so when when 00:54:36.420 --> 00:54:38.809 align:start position:0% in and we all know this so when when projects<00:54:37.200> start<00:54:37.319> going<00:54:37.619> off 00:54:38.809 --> 00:54:38.819 align:start position:0% projects start going off 00:54:38.819 --> 00:54:41.390 align:start position:0% projects start going off um<00:54:38.880> off<00:54:39.059> offline<00:54:39.660> or<00:54:40.020> or<00:54:40.260> off<00:54:40.500> kilter<00:54:40.980> that's 00:54:41.390 --> 00:54:41.400 align:start position:0% um off offline or or off kilter that's 00:54:41.400 --> 00:54:45.770 align:start position:0% um off offline or or off kilter that's that<00:54:41.760> veering<00:54:42.359> into<00:54:42.859> the<00:54:43.880> Dismal<00:54:44.880> depths<00:54:45.540> of 00:54:45.770 --> 00:54:45.780 align:start position:0% that veering into the Dismal depths of 00:54:45.780 --> 00:54:48.049 align:start position:0% that veering into the Dismal depths of not<00:54:46.440> delivering 00:54:48.049 --> 00:54:48.059 align:start position:0% not delivering 00:54:48.059 --> 00:54:51.109 align:start position:0% not delivering what<00:54:48.599> what<00:54:48.660> people<00:54:49.200> have<00:54:49.740> a<00:54:49.920> reaction<00:54:50.280> to<00:54:50.760> is 00:54:51.109 --> 00:54:51.119 align:start position:0% what what people have a reaction to is 00:54:51.119 --> 00:54:53.510 align:start position:0% what what people have a reaction to is they<00:54:51.300> try<00:54:51.540> and<00:54:51.720> control<00:54:51.960> they<00:54:52.740> try<00:54:52.920> and<00:54:53.099> lean 00:54:53.510 --> 00:54:53.520 align:start position:0% they try and control they try and lean 00:54:53.520 --> 00:54:56.690 align:start position:0% they try and control they try and lean in<00:54:53.640> and<00:54:53.940> they<00:54:54.119> try<00:54:54.300> and<00:54:54.420> clamp<00:54:54.839> down<00:54:55.339> and<00:54:56.339> I<00:54:56.460> I 00:54:56.690 --> 00:54:56.700 align:start position:0% in and they try and clamp down and I I 00:54:56.700 --> 00:55:00.170 align:start position:0% in and they try and clamp down and I I bring<00:54:56.940> the<00:54:57.119> analogy<00:54:57.599> to<00:54:57.720> you<00:54:57.900> of<00:54:58.559> uh<00:54:59.160> writing<00:54:59.700> a 00:55:00.170 --> 00:55:00.180 align:start position:0% bring the analogy to you of uh writing a 00:55:00.180 --> 00:55:02.329 align:start position:0% bring the analogy to you of uh writing a resource<00:55:00.839> to<00:55:01.020> the<00:55:01.140> finish<00:55:01.319> line 00:55:02.329 --> 00:55:02.339 align:start position:0% resource to the finish line 00:55:02.339 --> 00:55:04.970 align:start position:0% resource to the finish line if<00:55:02.940> you<00:55:03.180> pull<00:55:03.359> in<00:55:03.540> that<00:55:03.720> rain<00:55:04.020> really<00:55:04.680> tight 00:55:04.970 --> 00:55:04.980 align:start position:0% if you pull in that rain really tight 00:55:04.980 --> 00:55:06.710 align:start position:0% if you pull in that rain really tight you're<00:55:05.460> going<00:55:05.700> to<00:55:05.819> slow<00:55:06.000> down<00:55:06.240> your<00:55:06.540> horse 00:55:06.710 --> 00:55:06.720 align:start position:0% you're going to slow down your horse 00:55:06.720 --> 00:55:08.930 align:start position:0% you're going to slow down your horse you're<00:55:07.559> going<00:55:07.740> to<00:55:07.800> slow<00:55:07.980> it<00:55:08.220> right<00:55:08.400> down<00:55:08.640> and 00:55:08.930 --> 00:55:08.940 align:start position:0% you're going to slow it right down and 00:55:08.940 --> 00:55:10.910 align:start position:0% you're going to slow it right down and you're<00:55:09.059> going<00:55:09.180> to<00:55:09.300> lose<00:55:09.420> the<00:55:09.720> race<00:55:09.900> what<00:55:10.740> you 00:55:10.910 --> 00:55:10.920 align:start position:0% you're going to lose the race what you 00:55:10.920 --> 00:55:13.849 align:start position:0% you're going to lose the race what you have<00:55:11.099> to<00:55:11.220> do<00:55:11.400> is<00:55:11.640> actually<00:55:11.940> the<00:55:12.900> opposite<00:55:13.319> you 00:55:13.849 --> 00:55:13.859 align:start position:0% have to do is actually the opposite you 00:55:13.859 --> 00:55:15.530 align:start position:0% have to do is actually the opposite you have<00:55:13.980> to<00:55:14.099> let<00:55:14.280> go<00:55:14.460> of<00:55:14.640> the<00:55:14.819> reins<00:55:15.119> a<00:55:15.300> little<00:55:15.359> bit 00:55:15.530 --> 00:55:15.540 align:start position:0% have to let go of the reins a little bit 00:55:15.540 --> 00:55:18.230 align:start position:0% have to let go of the reins a little bit and<00:55:16.020> let<00:55:16.140> the<00:55:16.319> horse<00:55:16.500> ride<00:55:16.800> and<00:55:17.520> you<00:55:17.700> ride<00:55:18.000> the 00:55:18.230 --> 00:55:18.240 align:start position:0% and let the horse ride and you ride the 00:55:18.240 --> 00:55:21.170 align:start position:0% and let the horse ride and you ride the horse<00:55:18.359> to<00:55:18.660> the<00:55:18.780> Finish<00:55:18.900> Line<00:55:19.200> different<00:55:20.180> you 00:55:21.170 --> 00:55:21.180 align:start position:0% horse to the Finish Line different you 00:55:21.180 --> 00:55:22.730 align:start position:0% horse to the Finish Line different you don't<00:55:21.359> you<00:55:21.720> don't 00:55:22.730 --> 00:55:22.740 align:start position:0% don't you don't 00:55:22.740 --> 00:55:25.430 align:start position:0% don't you don't you're<00:55:23.520> not<00:55:23.819> the<00:55:24.180> horse<00:55:24.359> and<00:55:24.900> that's<00:55:25.079> what<00:55:25.319> I 00:55:25.430 --> 00:55:25.440 align:start position:0% you're not the horse and that's what I 00:55:25.440 --> 00:55:29.030 align:start position:0% you're not the horse and that's what I think<00:55:25.740> I<00:55:26.640> think<00:55:26.760> that<00:55:27.839> um<00:55:27.839> we<00:55:28.200> forget<00:55:28.380> when 00:55:29.030 --> 00:55:29.040 align:start position:0% think I think that um we forget when 00:55:29.040 --> 00:55:32.150 align:start position:0% think I think that um we forget when we're<00:55:29.280> in<00:55:29.760> recovery<00:55:30.420> you<00:55:31.020> you<00:55:31.260> there<00:55:31.740> is<00:55:31.920> a 00:55:32.150 --> 00:55:32.160 align:start position:0% we're in recovery you you there is a 00:55:32.160 --> 00:55:34.549 align:start position:0% we're in recovery you you there is a human<00:55:32.460> propensity<00:55:33.240> to<00:55:33.540> want<00:55:33.720> to<00:55:33.839> pull<00:55:34.140> in<00:55:34.380> and 00:55:34.549 --> 00:55:34.559 align:start position:0% human propensity to want to pull in and 00:55:34.559 --> 00:55:36.349 align:start position:0% human propensity to want to pull in and control<00:55:34.800> and<00:55:35.400> pull<00:55:35.579> that<00:55:35.760> Reign<00:55:36.059> right<00:55:36.180> in 00:55:36.349 --> 00:55:36.359 align:start position:0% control and pull that Reign right in 00:55:36.359 --> 00:55:38.569 align:start position:0% control and pull that Reign right in you've<00:55:36.660> got<00:55:36.780> to<00:55:36.839> let<00:55:36.960> it<00:55:37.079> go<00:55:37.260> now<00:55:37.980> what<00:55:38.220> I<00:55:38.400> say 00:55:38.569 --> 00:55:38.579 align:start position:0% you've got to let it go now what I say 00:55:38.579 --> 00:55:40.790 align:start position:0% you've got to let it go now what I say is<00:55:38.760> that<00:55:39.000> is<00:55:39.180> because<00:55:39.480> you've<00:55:40.020> always<00:55:40.200> seen 00:55:40.790 --> 00:55:40.800 align:start position:0% is that is because you've always seen 00:55:40.800 --> 00:55:43.250 align:start position:0% is that is because you've always seen things<00:55:41.520> where<00:55:41.819> we've<00:55:42.119> had<00:55:42.300> every<00:55:42.839> Fortnight 00:55:43.250 --> 00:55:43.260 align:start position:0% things where we've had every Fortnight 00:55:43.260 --> 00:55:45.530 align:start position:0% things where we've had every Fortnight we've<00:55:43.680> had<00:55:43.800> reporting<00:55:44.339> now<00:55:44.940> the<00:55:45.119> minute<00:55:45.240> a 00:55:45.530 --> 00:55:45.540 align:start position:0% we've had reporting now the minute a 00:55:45.540 --> 00:55:47.510 align:start position:0% we've had reporting now the minute a project<00:55:45.720> starts<00:55:46.319> to<00:55:46.440> go<00:55:46.680> off<00:55:46.980> the<00:55:47.160> rails 00:55:47.510 --> 00:55:47.520 align:start position:0% project starts to go off the rails 00:55:47.520 --> 00:55:50.030 align:start position:0% project starts to go off the rails someone<00:55:48.059> comes<00:55:48.480> up<00:55:48.540> with<00:55:48.720> a<00:55:48.900> genius<00:55:49.200> idea<00:55:49.619> I 00:55:50.030 --> 00:55:50.040 align:start position:0% someone comes up with a genius idea I 00:55:50.040 --> 00:55:52.190 align:start position:0% someone comes up with a genius idea I want<00:55:50.220> to<00:55:50.339> know<00:55:50.460> more<00:55:50.579> every<00:55:51.180> week<00:55:51.420> I<00:55:51.900> want<00:55:52.079> to 00:55:52.190 --> 00:55:52.200 align:start position:0% want to know more every week I want to 00:55:52.200 --> 00:55:54.530 align:start position:0% want to know more every week I want to see<00:55:52.380> weekly<00:55:52.680> reporting<00:55:53.099> yeah 00:55:54.530 --> 00:55:54.540 align:start position:0% see weekly reporting yeah 00:55:54.540 --> 00:55:56.870 align:start position:0% see weekly reporting yeah that<00:55:55.260> person<00:55:55.500> should<00:55:55.859> be<00:55:56.040> exited<00:55:56.520> from<00:55:56.640> the 00:55:56.870 --> 00:55:56.880 align:start position:0% that person should be exited from the 00:55:56.880 --> 00:55:58.490 align:start position:0% that person should be exited from the building<00:55:57.059> quicker<00:55:57.900> than<00:55:58.020> you<00:55:58.200> can<00:55:58.319> because 00:55:58.490 --> 00:55:58.500 align:start position:0% building quicker than you can because 00:55:58.500 --> 00:56:01.190 align:start position:0% building quicker than you can because they're<00:55:58.800> the<00:55:59.099> problem<00:55:59.339> so<00:56:00.300> what<00:56:00.540> happens<00:56:00.780> is 00:56:01.190 --> 00:56:01.200 align:start position:0% they're the problem so what happens is 00:56:01.200 --> 00:56:03.410 align:start position:0% they're the problem so what happens is that<00:56:01.619> you<00:56:01.980> wake<00:56:02.339> up<00:56:02.520> and<00:56:02.700> we've<00:56:02.940> all<00:56:03.059> done<00:56:03.240> it 00:56:03.410 --> 00:56:03.420 align:start position:0% that you wake up and we've all done it 00:56:03.420 --> 00:56:06.049 align:start position:0% that you wake up and we've all done it PM's<00:56:03.960> everywhere<00:56:04.500> and 00:56:06.049 --> 00:56:06.059 align:start position:0% PM's everywhere and 00:56:06.059 --> 00:56:08.329 align:start position:0% PM's everywhere and um<00:56:06.119> you<00:56:06.480> need<00:56:06.660> Friday<00:56:06.960> reports<00:56:07.680> in 00:56:08.329 --> 00:56:08.339 align:start position:0% um you need Friday reports in 00:56:08.339 --> 00:56:10.970 align:start position:0% um you need Friday reports in so<00:56:09.059> on<00:56:09.359> Monday<00:56:09.540> you<00:56:10.260> start<00:56:10.440> running<00:56:10.680> around 00:56:10.970 --> 00:56:10.980 align:start position:0% so on Monday you start running around 00:56:10.980 --> 00:56:13.130 align:start position:0% so on Monday you start running around trying<00:56:11.400> to<00:56:11.520> get<00:56:11.700> everybody<00:56:11.940> lined<00:56:12.720> up<00:56:12.839> to<00:56:12.960> get 00:56:13.130 --> 00:56:13.140 align:start position:0% trying to get everybody lined up to get 00:56:13.140 --> 00:56:14.990 align:start position:0% trying to get everybody lined up to get the<00:56:13.319> information<00:56:13.440> in<00:56:14.040> because<00:56:14.339> by<00:56:14.760> Wednesday 00:56:14.990 --> 00:56:15.000 align:start position:0% the information in because by Wednesday 00:56:15.000 --> 00:56:16.790 align:start position:0% the information in because by Wednesday you<00:56:15.480> need<00:56:15.599> all<00:56:15.780> the<00:56:15.960> information<00:56:16.079> in<00:56:16.559> that's 00:56:16.790 --> 00:56:16.800 align:start position:0% you need all the information in that's 00:56:16.800 --> 00:56:18.470 align:start position:0% you need all the information in that's already<00:56:17.040> predicting<00:56:17.579> what's<00:56:17.819> going<00:56:18.059> to<00:56:18.180> be<00:56:18.240> on 00:56:18.470 --> 00:56:18.480 align:start position:0% already predicting what's going to be on 00:56:18.480 --> 00:56:20.450 align:start position:0% already predicting what's going to be on Fridays<00:56:19.020> that<00:56:19.260> you<00:56:19.440> can<00:56:19.559> pull<00:56:19.740> a<00:56:19.920> meeting<00:56:20.099> to 00:56:20.450 --> 00:56:20.460 align:start position:0% Fridays that you can pull a meeting to 00:56:20.460 --> 00:56:22.730 align:start position:0% Fridays that you can pull a meeting to the<00:56:21.000> project<00:56:21.180> information<00:56:21.660> report<00:56:22.200> packing 00:56:22.730 --> 00:56:22.740 align:start position:0% the project information report packing 00:56:22.740 --> 00:56:24.589 align:start position:0% the project information report packing on<00:56:22.920> Thursday<00:56:23.220> so<00:56:23.700> you<00:56:23.940> can<00:56:24.119> at<00:56:24.240> least<00:56:24.359> give 00:56:24.589 --> 00:56:24.599 align:start position:0% on Thursday so you can at least give 00:56:24.599 --> 00:56:25.970 align:start position:0% on Thursday so you can at least give them<00:56:24.780> a<00:56:24.960> couple<00:56:25.020> hours<00:56:25.260> to<00:56:25.559> read<00:56:25.680> it<00:56:25.859> before 00:56:25.970 --> 00:56:25.980 align:start position:0% them a couple hours to read it before 00:56:25.980 --> 00:56:27.650 align:start position:0% them a couple hours to read it before they<00:56:26.220> have<00:56:26.400> a<00:56:26.520> Friday<00:56:26.700> meeting<00:56:27.119> to<00:56:27.359> have<00:56:27.540> a 00:56:27.650 --> 00:56:27.660 align:start position:0% they have a Friday meeting to have a 00:56:27.660 --> 00:56:30.530 align:start position:0% they have a Friday meeting to have a decision<00:56:28.099> on<00:56:29.099> the<00:56:29.339> information<00:56:29.579> that<00:56:30.359> they 00:56:30.530 --> 00:56:30.540 align:start position:0% decision on the information that they 00:56:30.540 --> 00:56:33.290 align:start position:0% decision on the information that they are<00:56:30.720> going<00:56:30.839> to<00:56:31.020> have<00:56:31.319> from<00:56:32.160> the<00:56:32.520> following<00:56:32.940> day 00:56:33.290 --> 00:56:33.300 align:start position:0% are going to have from the following day 00:56:33.300 --> 00:56:36.230 align:start position:0% are going to have from the following day because<00:56:34.220> on<00:56:35.220> the<00:56:35.339> Friday<00:56:35.520> they<00:56:35.940> have<00:56:36.059> the 00:56:36.230 --> 00:56:36.240 align:start position:0% because on the Friday they have the 00:56:36.240 --> 00:56:38.450 align:start position:0% because on the Friday they have the meeting<00:56:36.420> and<00:56:36.900> they<00:56:37.140> all<00:56:37.319> thunk<00:56:37.800> deep<00:56:38.040> thoughts 00:56:38.450 --> 00:56:38.460 align:start position:0% meeting and they all thunk deep thoughts 00:56:38.460 --> 00:56:41.329 align:start position:0% meeting and they all thunk deep thoughts and<00:56:38.640> make<00:56:38.819> big<00:56:39.119> fat<00:56:39.540> decisions<00:56:40.079> only<00:56:40.859> to<00:56:41.220> know 00:56:41.329 --> 00:56:41.339 align:start position:0% and make big fat decisions only to know 00:56:41.339 --> 00:56:44.030 align:start position:0% and make big fat decisions only to know that<00:56:41.579> on<00:56:41.880> Monday<00:56:42.200> where<00:56:43.200> no<00:56:43.440> work<00:56:43.619> has<00:56:43.859> ever 00:56:44.030 --> 00:56:44.040 align:start position:0% that on Monday where no work has ever 00:56:44.040 --> 00:56:46.309 align:start position:0% that on Monday where no work has ever happened<00:56:44.339> between<00:56:44.880> Friday<00:56:45.359> and<00:56:45.660> Monday<00:56:45.839> apart 00:56:46.309 --> 00:56:46.319 align:start position:0% happened between Friday and Monday apart 00:56:46.319 --> 00:56:49.069 align:start position:0% happened between Friday and Monday apart from<00:56:46.440> those<00:56:46.740> of<00:56:46.980> the<00:56:47.339> poor<00:56:47.700> tests<00:56:48.480> you<00:56:48.960> know 00:56:49.069 --> 00:56:49.079 align:start position:0% from those of the poor tests you know 00:56:49.079 --> 00:56:51.290 align:start position:0% from those of the poor tests you know people<00:56:49.319> or<00:56:49.680> the<00:56:49.920> the<00:56:50.099> developers<00:56:50.880> who<00:56:51.119> are 00:56:51.290 --> 00:56:51.300 align:start position:0% people or the the developers who are 00:56:51.300 --> 00:56:52.970 align:start position:0% people or the the developers who are actually<00:56:51.480> doing<00:56:51.720> work<00:56:51.960> on<00:56:52.140> the<00:56:52.260> weekend<00:56:52.380> but 00:56:52.970 --> 00:56:52.980 align:start position:0% actually doing work on the weekend but 00:56:52.980 --> 00:56:54.410 align:start position:0% actually doing work on the weekend but there's<00:56:53.160> been<00:56:53.339> no<00:56:53.579> fundamental<00:56:54.119> movement 00:56:54.410 --> 00:56:54.420 align:start position:0% there's been no fundamental movement 00:56:54.420 --> 00:56:56.390 align:start position:0% there's been no fundamental movement from<00:56:54.720> when<00:56:54.900> we<00:56:55.020> pick<00:56:55.200> up<00:56:55.319> our<00:56:55.500> data<00:56:55.859> so<00:56:56.220> you're 00:56:56.390 --> 00:56:56.400 align:start position:0% from when we pick up our data so you're 00:56:56.400 --> 00:56:58.609 align:start position:0% from when we pick up our data so you're boiling<00:56:56.880> the<00:56:57.000> Frog<00:56:57.359> you're<00:56:58.140> sitting<00:56:58.500> there 00:56:58.609 --> 00:56:58.619 align:start position:0% boiling the Frog you're sitting there 00:56:58.619 --> 00:57:00.890 align:start position:0% boiling the Frog you're sitting there having<00:56:58.859> such<00:56:59.160> small<00:56:59.520> incremental<00:57:00.300> change<00:57:00.540> and 00:57:00.890 --> 00:57:00.900 align:start position:0% having such small incremental change and 00:57:00.900 --> 00:57:03.069 align:start position:0% having such small incremental change and you're<00:57:01.079> making<00:57:01.319> decisions<00:57:01.980> based<00:57:02.760> over 00:57:03.069 --> 00:57:03.079 align:start position:0% you're making decisions based over 00:57:03.079 --> 00:57:05.510 align:start position:0% you're making decisions based over something<00:57:04.079> that<00:57:04.380> happened<00:57:04.500> in<00:57:04.800> a<00:57:04.980> 24-hour 00:57:05.510 --> 00:57:05.520 align:start position:0% something that happened in a 24-hour 00:57:05.520 --> 00:57:07.790 align:start position:0% something that happened in a 24-hour period<00:57:06.000> between<00:57:06.300> Friday<00:57:06.660> and<00:57:07.020> Monday 00:57:07.790 --> 00:57:07.800 align:start position:0% period between Friday and Monday 00:57:07.800 --> 00:57:11.030 align:start position:0% period between Friday and Monday so<00:57:08.520> what<00:57:09.240> you<00:57:09.359> actually<00:57:09.540> have<00:57:09.780> to<00:57:09.960> do<00:57:10.200> is<00:57:10.800> sit 00:57:11.030 --> 00:57:11.040 align:start position:0% so what you actually have to do is sit 00:57:11.040 --> 00:57:13.250 align:start position:0% so what you actually have to do is sit there<00:57:11.220> and<00:57:11.400> allow<00:57:11.880> a<00:57:12.180> week<00:57:12.300> of<00:57:12.660> people<00:57:12.839> to 00:57:13.250 --> 00:57:13.260 align:start position:0% there and allow a week of people to 00:57:13.260 --> 00:57:15.470 align:start position:0% there and allow a week of people to actually<00:57:13.500> do<00:57:13.859> some<00:57:14.099> Project<00:57:14.400> work<00:57:14.760> so<00:57:15.119> you<00:57:15.359> can 00:57:15.470 --> 00:57:15.480 align:start position:0% actually do some Project work so you can 00:57:15.480 --> 00:57:17.870 align:start position:0% actually do some Project work so you can see<00:57:15.660> the<00:57:15.900> incremental<00:57:16.440> changes<00:57:16.920> so<00:57:17.640> when 00:57:17.870 --> 00:57:17.880 align:start position:0% see the incremental changes so when 00:57:17.880 --> 00:57:19.910 align:start position:0% see the incremental changes so when you're<00:57:18.059> talking<00:57:18.240> about<00:57:18.540> your<00:57:19.020> your<00:57:19.319> metronome 00:57:19.910 --> 00:57:19.920 align:start position:0% you're talking about your your metronome 00:57:19.920 --> 00:57:21.710 align:start position:0% you're talking about your your metronome or<00:57:20.460> the<00:57:20.819> heartbeat<00:57:21.240> because<00:57:21.420> that's<00:57:21.540> what 00:57:21.710 --> 00:57:21.720 align:start position:0% or the heartbeat because that's what 00:57:21.720 --> 00:57:22.790 align:start position:0% or the heartbeat because that's what governance<00:57:22.079> is<00:57:22.200> when<00:57:22.500> you're<00:57:22.619> actually 00:57:22.790 --> 00:57:22.800 align:start position:0% governance is when you're actually 00:57:22.800 --> 00:57:24.650 align:start position:0% governance is when you're actually running<00:57:23.099> those<00:57:23.339> meetings<00:57:23.760> that<00:57:24.119> metronome 00:57:24.650 --> 00:57:24.660 align:start position:0% running those meetings that metronome 00:57:24.660 --> 00:57:26.390 align:start position:0% running those meetings that metronome and<00:57:24.900> heartbeat<00:57:25.260> of<00:57:25.440> how<00:57:25.619> you<00:57:25.800> were<00:57:25.920> delivering 00:57:26.390 --> 00:57:26.400 align:start position:0% and heartbeat of how you were delivering 00:57:26.400 --> 00:57:29.990 align:start position:0% and heartbeat of how you were delivering you<00:57:27.240> you<00:57:27.540> can<00:57:27.839> still<00:57:28.079> do<00:57:28.440> say<00:57:29.160> weekly 00:57:29.990 --> 00:57:30.000 align:start position:0% you you can still do say weekly 00:57:30.000 --> 00:57:31.849 align:start position:0% you you can still do say weekly reporting<00:57:30.420> if<00:57:30.599> you<00:57:30.780> really<00:57:30.960> want<00:57:31.260> to<00:57:31.380> but<00:57:31.680> you 00:57:31.849 --> 00:57:31.859 align:start position:0% reporting if you really want to but you 00:57:31.859 --> 00:57:35.089 align:start position:0% reporting if you really want to but you do<00:57:31.980> not<00:57:32.160> run<00:57:32.339> your<00:57:32.640> your<00:57:33.359> committees<00:57:34.200> any<00:57:34.680> in 00:57:35.089 --> 00:57:35.099 align:start position:0% do not run your your committees any in 00:57:35.099 --> 00:57:36.950 align:start position:0% do not run your your committees any in your<00:57:35.280> your<00:57:35.460> project<00:57:35.700> governance<00:57:36.180> forms<00:57:36.599> any 00:57:36.950 --> 00:57:36.960 align:start position:0% your your project governance forms any 00:57:36.960 --> 00:57:38.690 align:start position:0% your your project governance forms any smaller<00:57:37.380> than<00:57:37.500> that<00:57:37.680> two-week<00:57:38.160> time<00:57:38.400> frame 00:57:38.690 --> 00:57:38.700 align:start position:0% smaller than that two-week time frame 00:57:38.700 --> 00:57:41.569 align:start position:0% smaller than that two-week time frame otherwise<00:57:39.599> no<00:57:40.200> one's<00:57:40.500> got<00:57:40.619> a<00:57:40.800> goddamn<00:57:41.400> time 00:57:41.569 --> 00:57:41.579 align:start position:0% otherwise no one's got a goddamn time 00:57:41.579 --> 00:57:45.349 align:start position:0% otherwise no one's got a goddamn time and<00:57:41.819> day<00:57:42.059> to<00:57:42.540> do<00:57:42.720> any<00:57:43.140> work<00:57:43.500> so<00:57:44.460> and<00:57:45.059> the 00:57:45.349 --> 00:57:45.359 align:start position:0% and day to do any work so and the 00:57:45.359 --> 00:57:47.870 align:start position:0% and day to do any work so and the decisions<00:57:45.720> that<00:57:46.079> you're<00:57:46.260> making<00:57:46.559> will<00:57:47.400> not<00:57:47.579> be 00:57:47.870 --> 00:57:47.880 align:start position:0% decisions that you're making will not be 00:57:47.880 --> 00:57:50.329 align:start position:0% decisions that you're making will not be based<00:57:48.420> on<00:57:48.720> anything<00:57:48.960> that<00:57:49.319> is<00:57:49.500> effectively 00:57:50.329 --> 00:57:50.339 align:start position:0% based on anything that is effectively 00:57:50.339 --> 00:57:54.770 align:start position:0% based on anything that is effectively being<00:57:50.700> done<00:57:51.119> on<00:57:51.540> the<00:57:51.720> project<00:57:52.099> and<00:57:53.300> your<00:57:54.300> you 00:57:54.770 --> 00:57:54.780 align:start position:0% being done on the project and your you 00:57:54.780 --> 00:57:56.870 align:start position:0% being done on the project and your you will<00:57:54.960> the<00:57:55.260> project<00:57:55.380> will<00:57:55.740> die<00:57:55.920> you<00:57:56.220> will<00:57:56.400> boil 00:57:56.870 --> 00:57:56.880 align:start position:0% will the project will die you will boil 00:57:56.880 --> 00:58:00.890 align:start position:0% will the project will die you will boil the<00:57:57.240> Frog<00:57:57.599> I<00:57:58.440> am<00:57:58.619> happy<00:57:58.859> if<00:57:59.280> anyone<00:57:59.760> has<00:58:00.300> a 00:58:00.890 --> 00:58:00.900 align:start position:0% the Frog I am happy if anyone has a 00:58:00.900 --> 00:58:04.910 align:start position:0% the Frog I am happy if anyone has a sponsor<00:58:01.460> a<00:58:02.460> client<00:58:02.760> to<00:58:03.660> to<00:58:03.900> crawl<00:58:04.380> in<00:58:04.500> and<00:58:04.680> just 00:58:04.910 --> 00:58:04.920 align:start position:0% sponsor a client to to crawl in and just 00:58:04.920 --> 00:58:06.650 align:start position:0% sponsor a client to to crawl in and just save<00:58:05.220> that<00:58:05.520> project<00:58:05.760> by<00:58:06.180> having<00:58:06.359> that 00:58:06.650 --> 00:58:06.660 align:start position:0% save that project by having that 00:58:06.660 --> 00:58:09.770 align:start position:0% save that project by having that conversation<00:58:07.200> I<00:58:07.740> I<00:58:08.160> ended<00:58:08.460> up<00:58:08.579> should<00:58:08.819> wish<00:58:09.599> I 00:58:09.770 --> 00:58:09.780 align:start position:0% conversation I I ended up should wish I 00:58:09.780 --> 00:58:11.270 align:start position:0% conversation I I ended up should wish I had<00:58:09.839> a<00:58:09.960> way<00:58:10.079> to<00:58:10.200> share<00:58:10.380> with<00:58:10.559> you<00:58:10.680> all<00:58:10.859> I 00:58:11.270 --> 00:58:11.280 align:start position:0% had a way to share with you all I 00:58:11.280 --> 00:58:15.530 align:start position:0% had a way to share with you all I actually<00:58:11.460> much<00:58:12.420> like<00:58:13.020> Ross<00:58:13.500> I<00:58:13.920> drew<00:58:14.339> a 00:58:15.530 --> 00:58:15.540 align:start position:0% actually much like Ross I drew a 00:58:15.540 --> 00:58:16.190 align:start position:0% actually much like Ross I drew a um 00:58:16.190 --> 00:58:16.200 align:start position:0% um 00:58:16.200 --> 00:58:19.730 align:start position:0% um a<00:58:16.619> view<00:58:17.099> of<00:58:17.940> your<00:58:18.660> project 00:58:19.730 --> 00:58:19.740 align:start position:0% a view of your project 00:58:19.740 --> 00:58:22.250 align:start position:0% a view of your project um forums<00:58:20.339> how<00:58:21.059> they<00:58:21.240> feed<00:58:21.480> because<00:58:21.780> every 00:58:22.250 --> 00:58:22.260 align:start position:0% um forums how they feed because every 00:58:22.260 --> 00:58:24.890 align:start position:0% um forums how they feed because every single<00:58:22.619> escalation<00:58:23.520> path<00:58:23.880> should<00:58:24.359> feed<00:58:24.599> into 00:58:24.890 --> 00:58:24.900 align:start position:0% single escalation path should feed into 00:58:24.900 --> 00:58:28.130 align:start position:0% single escalation path should feed into your<00:58:25.319> next<00:58:25.619> line<00:58:25.920> up<00:58:26.099> on<00:58:26.339> your<00:58:26.460> governance 00:58:28.130 --> 00:58:28.140 align:start position:0% your next line up on your governance 00:58:28.140 --> 00:58:31.250 align:start position:0% your next line up on your governance um<00:58:28.200> even<00:58:28.680> your<00:58:28.920> risk<00:58:29.280> meetings<00:58:29.700> so<00:58:30.660> you<00:58:31.140> can 00:58:31.250 --> 00:58:31.260 align:start position:0% um even your risk meetings so you can 00:58:31.260 --> 00:58:33.530 align:start position:0% um even your risk meetings so you can actually<00:58:31.500> start<00:58:31.800> drawing<00:58:32.339> every<00:58:32.819> two<00:58:33.119> weeks 00:58:33.530 --> 00:58:33.540 align:start position:0% actually start drawing every two weeks 00:58:33.540 --> 00:58:36.349 align:start position:0% actually start drawing every two weeks for<00:58:34.079> your<00:58:34.200> projects<00:58:34.740> which<00:58:35.280> rolls<00:58:35.700> into<00:58:35.880> every 00:58:36.349 --> 00:58:36.359 align:start position:0% for your projects which rolls into every 00:58:36.359 --> 00:58:38.390 align:start position:0% for your projects which rolls into every four<00:58:36.660> weeks<00:58:37.140> which<00:58:37.619> comes<00:58:37.980> into<00:58:38.099> your 00:58:38.390 --> 00:58:38.400 align:start position:0% four weeks which comes into your 00:58:38.400 --> 00:58:40.430 align:start position:0% four weeks which comes into your quarterly<00:58:38.880> Cycles<00:58:39.420> so<00:58:40.020> if<00:58:40.140> you're<00:58:40.260> doing 00:58:40.430 --> 00:58:40.440 align:start position:0% quarterly Cycles so if you're doing 00:58:40.440 --> 00:58:42.170 align:start position:0% quarterly Cycles so if you're doing monthly<00:58:40.920> after<00:58:41.099> that<00:58:41.400> you<00:58:41.579> do<00:58:41.760> every<00:58:41.940> three 00:58:42.170 --> 00:58:42.180 align:start position:0% monthly after that you do every three 00:58:42.180 --> 00:58:43.910 align:start position:0% monthly after that you do every three weeks<00:58:42.540> or<00:58:42.720> three<00:58:42.960> months<00:58:43.200> on<00:58:43.319> your<00:58:43.500> quarterly 00:58:43.910 --> 00:58:43.920 align:start position:0% weeks or three months on your quarterly 00:58:43.920 --> 00:58:46.010 align:start position:0% weeks or three months on your quarterly cycles<00:58:44.400> and<00:58:44.940> then<00:58:45.059> every<00:58:45.240> six<00:58:45.540> months<00:58:45.839> for 00:58:46.010 --> 00:58:46.020 align:start position:0% cycles and then every six months for 00:58:46.020 --> 00:58:47.990 align:start position:0% cycles and then every six months for some<00:58:46.200> of<00:58:46.319> those<00:58:46.500> poor<00:58:46.859> larger<00:58:47.339> portfolio 00:58:47.990 --> 00:58:48.000 align:start position:0% some of those poor larger portfolio 00:58:48.000 --> 00:58:50.450 align:start position:0% some of those poor larger portfolio meetings<00:58:48.420> to<00:58:48.780> feed<00:58:48.960> that<00:58:49.319> reporting<00:58:49.799> line<00:58:50.040> in 00:58:50.450 --> 00:58:50.460 align:start position:0% meetings to feed that reporting line in 00:58:50.460 --> 00:58:53.630 align:start position:0% meetings to feed that reporting line in through<00:58:51.000> that<00:58:51.299> governance<00:58:51.799> that<00:58:52.799> don't<00:58:53.160> don't 00:58:53.630 --> 00:58:53.640 align:start position:0% through that governance that don't don't 00:58:53.640 --> 00:58:56.270 align:start position:0% through that governance that don't don't pull<00:58:53.940> those<00:58:54.180> reins<00:58:54.540> in<00:58:54.780> and<00:58:55.500> have<00:58:55.680> that<00:58:55.980> that 00:58:56.270 --> 00:58:56.280 align:start position:0% pull those reins in and have that that 00:58:56.280 --> 00:58:59.450 align:start position:0% pull those reins in and have that that conversation<00:58:57.140> with<00:58:58.140> the<00:58:58.619> executive<00:58:59.040> and<00:58:59.280> the 00:58:59.450 --> 00:58:59.460 align:start position:0% conversation with the executive and the 00:58:59.460 --> 00:59:03.589 align:start position:0% conversation with the executive and the leadership<00:58:59.760> that<00:59:00.180> explains<00:59:00.599> to<00:59:00.780> them<00:59:00.900> the<00:59:01.140> why 00:59:03.589 --> 00:59:03.599 align:start position:0% 00:59:03.599 --> 00:59:06.770 align:start position:0% fantastic<00:59:04.380> thank<00:59:04.859> you<00:59:04.980> so<00:59:05.520> so<00:59:05.819> much<00:59:06.299> as<00:59:06.480> I<00:59:06.660> hate 00:59:06.770 --> 00:59:06.780 align:start position:0% fantastic thank you so so much as I hate 00:59:06.780 --> 00:59:08.450 align:start position:0% fantastic thank you so so much as I hate right<00:59:07.020> I<00:59:07.200> think<00:59:07.440> we<00:59:07.619> could<00:59:07.740> go<00:59:07.920> for<00:59:08.099> another 00:59:08.450 --> 00:59:08.460 align:start position:0% right I think we could go for another 00:59:08.460 --> 00:59:10.730 align:start position:0% right I think we could go for another couple<00:59:08.760> of<00:59:08.940> hours<00:59:09.119> here<00:59:09.480> but<00:59:09.720> but<00:59:10.140> I<00:59:10.680> don't 00:59:10.730 --> 00:59:10.740 align:start position:0% couple of hours here but but I don't 00:59:10.740 --> 00:59:12.710 align:start position:0% couple of hours here but but I don't think<00:59:10.980> that<00:59:11.520> would<00:59:11.700> go<00:59:11.940> down<00:59:12.119> well<00:59:12.359> there's 00:59:12.710 --> 00:59:12.720 align:start position:0% think that would go down well there's 00:59:12.720 --> 00:59:15.890 align:start position:0% think that would go down well there's plenty<00:59:13.380> of<00:59:13.440> conversation<00:59:13.920> going<00:59:14.220> on<00:59:14.400> so<00:59:14.940> so<00:59:15.299> uh 00:59:15.890 --> 00:59:15.900 align:start position:0% plenty of conversation going on so so uh 00:59:15.900 --> 00:59:17.870 align:start position:0% plenty of conversation going on so so uh what<00:59:16.440> are<00:59:16.619> what<00:59:16.980> I'd<00:59:17.099> love<00:59:17.280> to<00:59:17.400> do<00:59:17.520> is<00:59:17.579> just 00:59:17.870 --> 00:59:17.880 align:start position:0% what are what I'd love to do is just 00:59:17.880 --> 00:59:20.630 align:start position:0% what are what I'd love to do is just give<00:59:18.240> you<00:59:18.420> just<00:59:18.900> very<00:59:19.200> quickly<00:59:19.500> Amanda<00:59:19.980> if 00:59:20.630 --> 00:59:20.640 align:start position:0% give you just very quickly Amanda if 00:59:20.640 --> 00:59:22.789 align:start position:0% give you just very quickly Amanda if someone<00:59:20.760> wants<00:59:21.119> to<00:59:21.180> learn<00:59:21.359> more<00:59:21.740> wants<00:59:22.740> to 00:59:22.789 --> 00:59:22.799 align:start position:0% someone wants to learn more wants to 00:59:22.799 --> 00:59:25.370 align:start position:0% someone wants to learn more wants to take<00:59:23.339> this<00:59:23.520> journey<00:59:23.819> they<00:59:24.059> want<00:59:24.240> to<00:59:24.480> talk<00:59:25.200> to 00:59:25.370 --> 00:59:25.380 align:start position:0% take this journey they want to talk to 00:59:25.380 --> 00:59:27.289 align:start position:0% take this journey they want to talk to you<00:59:25.619> they<00:59:25.799> want<00:59:25.920> to<00:59:26.099> see<00:59:26.220> how<00:59:26.400> IBM<00:59:26.880> might<00:59:27.119> help 00:59:27.289 --> 00:59:27.299 align:start position:0% you they want to see how IBM might help 00:59:27.299 --> 00:59:29.170 align:start position:0% you they want to see how IBM might help what<00:59:27.839> do<00:59:27.960> they<00:59:28.079> do 00:59:29.170 --> 00:59:29.180 align:start position:0% what do they do 00:59:29.180 --> 00:59:31.130 align:start position:0% what do they do LinkedIn 00:59:31.130 --> 00:59:31.140 align:start position:0% LinkedIn 00:59:31.140 --> 00:59:32.990 align:start position:0% LinkedIn um as<00:59:31.440> I<00:59:31.680> desperately<00:59:31.980> try<00:59:32.280> and<00:59:32.460> pull<00:59:32.640> my<00:59:32.880> link 00:59:32.990 --> 00:59:33.000 align:start position:0% um as I desperately try and pull my link 00:59:33.000 --> 00:59:36.349 align:start position:0% um as I desperately try and pull my link down<00:59:33.240> and<00:59:33.480> I'm<00:59:33.720> actually<00:59:34.160> openfool's<00:59:35.160> not<00:59:35.339> a<00:59:35.880> a 00:59:36.349 --> 00:59:36.359 align:start position:0% down and I'm actually openfool's not a a 00:59:36.359 --> 00:59:37.849 align:start position:0% down and I'm actually openfool's not a a common<00:59:36.900> name 00:59:37.849 --> 00:59:37.859 align:start position:0% common name 00:59:37.859 --> 00:59:39.470 align:start position:0% common name um<00:59:37.920> I<00:59:38.099> will<00:59:38.220> connect<00:59:38.400> with<00:59:38.700> anyone<00:59:39.119> please 00:59:39.470 --> 00:59:39.480 align:start position:0% um I will connect with anyone please 00:59:39.480 --> 00:59:41.510 align:start position:0% um I will connect with anyone please stay<00:59:39.839> connected 00:59:41.510 --> 00:59:41.520 align:start position:0% stay connected 00:59:41.520 --> 00:59:43.549 align:start position:0% stay connected um<00:59:41.640> I<00:59:41.880> can<00:59:42.059> reach<00:59:42.359> linkedin's<00:59:42.960> probably<00:59:43.140> the 00:59:43.549 --> 00:59:43.559 align:start position:0% um I can reach linkedin's probably the 00:59:43.559 --> 00:59:44.990 align:start position:0% um I can reach linkedin's probably the best<00:59:43.740> for<00:59:43.980> everybody 00:59:44.990 --> 00:59:45.000 align:start position:0% best for everybody 00:59:45.000 --> 00:59:46.970 align:start position:0% best for everybody um that<00:59:45.240> I<00:59:45.420> can<00:59:45.540> think<00:59:45.720> of 00:59:46.970 --> 00:59:46.980 align:start position:0% um that I can think of 00:59:46.980 --> 00:59:49.130 align:start position:0% um that I can think of um<00:59:47.400> generally<00:59:48.119> if<00:59:48.299> anyone<00:59:48.599> Rings<00:59:48.839> me<00:59:48.960> I 00:59:49.130 --> 00:59:49.140 align:start position:0% um generally if anyone Rings me I 00:59:49.140 --> 00:59:51.230 align:start position:0% um generally if anyone Rings me I probably<00:59:49.260> don't<00:59:49.500> answer<00:59:49.680> my<00:59:49.980> phone 00:59:51.230 --> 00:59:51.240 align:start position:0% probably don't answer my phone 00:59:51.240 --> 00:59:55.130 align:start position:0% probably don't answer my phone brilliant<00:59:51.960> and<00:59:52.740> Ross<00:59:53.460> Ross<00:59:53.940> where<00:59:54.660> can<00:59:54.839> people 00:59:55.130 --> 00:59:55.140 align:start position:0% brilliant and Ross Ross where can people 00:59:55.140 --> 00:59:58.069 align:start position:0% brilliant and Ross Ross where can people get<00:59:55.680> a<00:59:55.920> copy<00:59:56.220> of<00:59:56.339> the<00:59:56.460> book<00:59:56.640> and<00:59:57.480> where<00:59:57.839> do<00:59:57.960> they 00:59:58.069 --> 00:59:58.079 align:start position:0% get a copy of the book and where do they 00:59:58.079 --> 01:00:00.829 align:start position:0% get a copy of the book and where do they go<00:59:58.260> if<00:59:58.500> they're<00:59:58.740> interested<00:59:59.280> in<01:00:00.000> actually 01:00:00.829 --> 01:00:00.839 align:start position:0% go if they're interested in actually 01:00:00.839 --> 01:00:03.829 align:start position:0% go if they're interested in actually taking<01:00:01.319> the<01:00:01.740> the<01:00:01.920> certification<01:00:02.579> the<01:00:03.240> p3g 01:00:03.829 --> 01:00:03.839 align:start position:0% taking the the certification the p3g 01:00:03.839 --> 01:00:07.390 align:start position:0% taking the the certification the p3g certification<01:00:04.500> the<01:00:05.160> certification<01:00:05.880> is<01:00:06.720> the 01:00:07.390 --> 01:00:07.400 align:start position:0% certification the certification is the 01:00:07.400 --> 01:00:12.589 align:start position:0% certification the certification is the P3<01:00:08.900> gqa<01:00:09.900> is<01:00:10.559> the<01:00:10.859> company<01:00:11.040> P3<01:00:11.760> oh<01:00:12.119> that's<01:00:12.420> a 01:00:12.589 --> 01:00:12.599 align:start position:0% P3 gqa is the company P3 oh that's a 01:00:12.599 --> 01:00:15.349 align:start position:0% P3 gqa is the company P3 oh that's a sexy<01:00:13.140> name<01:00:13.520> oh<01:00:14.520> that<01:00:14.760> is<01:00:14.880> a<01:00:15.000> sexy 01:00:15.349 --> 01:00:15.359 align:start position:0% sexy name oh that is a sexy 01:00:15.359 --> 01:00:19.250 align:start position:0% sexy name oh that is a sexy qualification<01:00:16.400> Authority<01:00:17.400> yeah<01:00:18.059> and<01:00:18.839> uh 01:00:19.250 --> 01:00:19.260 align:start position:0% qualification Authority yeah and uh 01:00:19.260 --> 01:00:21.470 align:start position:0% qualification Authority yeah and uh Alberto<01:00:20.160> you're<01:00:20.460> on<01:00:20.640> the<01:00:20.819> line<01:00:20.940> there<01:00:21.240> why 01:00:21.470 --> 01:00:21.480 align:start position:0% Alberto you're on the line there why 01:00:21.480 --> 01:00:24.049 align:start position:0% Alberto you're on the line there why don't<01:00:21.660> you<01:00:21.839> drop<01:00:22.020> in<01:00:22.260> a<01:00:22.440> link<01:00:22.619> to<01:00:22.920> it 01:00:24.049 --> 01:00:24.059 align:start position:0% don't you drop in a link to it 01:00:24.059 --> 01:00:26.690 align:start position:0% don't you drop in a link to it um<01:00:24.180> and<01:00:24.599> doing<01:00:24.960> the<01:00:25.319> course<01:00:25.619> you<01:00:25.980> do<01:00:26.280> a<01:00:26.460> course 01:00:26.690 --> 01:00:26.700 align:start position:0% um and doing the course you do a course 01:00:26.700 --> 01:00:29.990 align:start position:0% um and doing the course you do a course uh<01:00:27.299> you<01:00:27.480> can<01:00:27.599> get<01:00:27.780> accredited<01:00:28.440> in<01:00:29.040> p3g<01:00:29.760> it's 01:00:29.990 --> 01:00:30.000 align:start position:0% uh you can get accredited in p3g it's 01:00:30.000 --> 01:00:31.970 align:start position:0% uh you can get accredited in p3g it's all<01:00:30.240> based<01:00:30.599> on<01:00:30.720> that<01:00:30.900> book<01:00:31.140> you<01:00:31.380> can<01:00:31.559> see<01:00:31.740> there 01:00:31.970 --> 01:00:31.980 align:start position:0% all based on that book you can see there 01:00:31.980 --> 01:00:35.870 align:start position:0% all based on that book you can see there uh<01:00:32.940> you<01:00:33.119> can<01:00:33.180> get<01:00:33.299> a<01:00:33.480> book<01:00:33.599> from<01:00:34.520> p3gqa<01:00:35.520> as<01:00:35.700> well 01:00:35.870 --> 01:00:35.880 align:start position:0% uh you can get a book from p3gqa as well 01:00:35.880 --> 01:00:38.530 align:start position:0% uh you can get a book from p3gqa as well you<01:00:36.180> can<01:00:36.299> get<01:00:36.420> a<01:00:36.540> book<01:00:36.660> from<01:00:36.839> the<01:00:37.020> TSO<01:00:37.619> the 01:00:38.530 --> 01:00:38.540 align:start position:0% you can get a book from the TSO the 01:00:38.540 --> 01:00:42.890 align:start position:0% you can get a book from the TSO the stationary<01:00:39.540> office<01:00:39.780> so<01:00:41.220> um<01:00:41.280> yeah<01:00:41.940> it's<01:00:42.359> easily 01:00:42.890 --> 01:00:42.900 align:start position:0% stationary office so um yeah it's easily 01:00:42.900 --> 01:00:44.630 align:start position:0% stationary office so um yeah it's easily available<01:00:43.079> just<01:00:43.559> Google<01:00:43.799> it<01:00:44.040> you'll<01:00:44.280> find<01:00:44.460> it 01:00:44.630 --> 01:00:44.640 align:start position:0% available just Google it you'll find it 01:00:44.640 --> 01:00:48.230 align:start position:0% available just Google it you'll find it the<01:00:45.500> p3g<01:00:46.500> QA<01:00:47.099> that's<01:00:47.579> where<01:00:47.819> you<01:00:47.940> want<01:00:48.059> to 01:00:48.230 --> 01:00:48.240 align:start position:0% the p3g QA that's where you want to 01:00:48.240 --> 01:00:51.170 align:start position:0% the p3g QA that's where you want to go.com<01:00:49.040> thanks<01:00:50.040> Alberta 01:00:51.170 --> 01:00:51.180 align:start position:0% go.com thanks Alberta 01:00:51.180 --> 01:00:52.609 align:start position:0% go.com thanks Alberta that's<01:00:51.540> perfect 01:00:52.609 --> 01:00:52.619 align:start position:0% that's perfect 01:00:52.619 --> 01:00:55.010 align:start position:0% that's perfect don't<01:00:53.220> go<01:00:53.460> anywhere<01:00:53.700> you<01:00:54.059> do<01:00:54.540> it<01:00:54.660> yeah<01:00:54.960> yeah 01:00:55.010 --> 01:00:55.020 align:start position:0% don't go anywhere you do it yeah yeah 01:00:55.020 --> 01:00:56.870 align:start position:0% don't go anywhere you do it yeah yeah just<01:00:55.380> drop<01:00:55.619> it<01:00:55.799> drop<01:00:55.980> your<01:00:56.160> link<01:00:56.339> into<01:00:56.579> the 01:00:56.870 --> 01:00:56.880 align:start position:0% just drop it drop your link into the 01:00:56.880 --> 01:01:00.130 align:start position:0% just drop it drop your link into the into<01:00:57.059> the<01:00:57.359> chat<01:00:57.599> Amanda<01:00:58.079> and<01:00:58.500> then<01:00:58.680> yeah<01:00:59.040> no<01:00:59.700> no 01:01:00.130 --> 01:01:00.140 align:start position:0% into the chat Amanda and then yeah no no 01:01:00.140 --> 01:01:02.150 align:start position:0% into the chat Amanda and then yeah no no you<01:01:01.140> just<01:01:01.260> popped<01:01:01.500> it<01:01:01.559> to<01:01:01.740> hosts<01:01:02.040> and 01:01:02.150 --> 01:01:02.160 align:start position:0% you just popped it to hosts and 01:01:02.160 --> 01:01:03.950 align:start position:0% you just popped it to hosts and panelists<01:01:02.640> so<01:01:02.940> I'm<01:01:03.119> I'm<01:01:03.420> just<01:01:03.660> making<01:01:03.780> sure 01:01:03.950 --> 01:01:03.960 align:start position:0% panelists so I'm I'm just making sure 01:01:03.960 --> 01:01:05.630 align:start position:0% panelists so I'm I'm just making sure that<01:01:04.140> goes<01:01:04.500> to<01:01:04.559> everybody 01:01:05.630 --> 01:01:05.640 align:start position:0% that goes to everybody 01:01:05.640 --> 01:01:08.150 align:start position:0% that goes to everybody perfect<01:01:06.000> and<01:01:06.599> and<01:01:06.839> then<01:01:07.380> um<01:01:07.380> you<01:01:07.680> know<01:01:07.740> I<01:01:07.920> it 01:01:08.150 --> 01:01:08.160 align:start position:0% perfect and and then um you know I it 01:01:08.160 --> 01:01:10.309 align:start position:0% perfect and and then um you know I it really<01:01:08.400> just<01:01:08.579> remains<01:01:09.059> to<01:01:09.240> to<01:01:09.540> thank<01:01:09.900> both<01:01:10.140> of 01:01:10.309 --> 01:01:10.319 align:start position:0% really just remains to to thank both of 01:01:10.319 --> 01:01:12.170 align:start position:0% really just remains to to thank both of you<01:01:10.440> for<01:01:10.799> your<01:01:10.920> time<01:01:11.099> and<01:01:11.579> sharing<01:01:12.000> your 01:01:12.170 --> 01:01:12.180 align:start position:0% you for your time and sharing your 01:01:12.180 --> 01:01:15.109 align:start position:0% you for your time and sharing your wisdom<01:01:12.540> and<01:01:12.960> expertise<01:01:13.559> it's<01:01:14.520> uh<01:01:14.760> it's<01:01:15.000> always 01:01:15.109 --> 01:01:15.119 align:start position:0% wisdom and expertise it's uh it's always 01:01:15.119 --> 01:01:16.789 align:start position:0% wisdom and expertise it's uh it's always great<01:01:15.359> you<01:01:15.540> can<01:01:15.660> tell<01:01:15.780> from<01:01:16.020> the<01:01:16.200> chat<01:01:16.380> that 01:01:16.789 --> 01:01:16.799 align:start position:0% great you can tell from the chat that 01:01:16.799 --> 01:01:19.370 align:start position:0% great you can tell from the chat that people<01:01:17.339> are<01:01:17.579> crying<01:01:17.880> out<01:01:18.059> for<01:01:18.299> this<01:01:18.480> right<01:01:19.079> so 01:01:19.370 --> 01:01:19.380 align:start position:0% people are crying out for this right so 01:01:19.380 --> 01:01:20.750 align:start position:0% people are crying out for this right so so 01:01:20.750 --> 01:01:20.760 align:start position:0% so 01:01:20.760 --> 01:01:22.670 align:start position:0% so um<01:01:20.819> a<01:01:21.420> great<01:01:21.540> session<01:01:21.839> we<01:01:22.200> should<01:01:22.319> do<01:01:22.500> this 01:01:22.670 --> 01:01:22.680 align:start position:0% um a great session we should do this 01:01:22.680 --> 01:01:24.230 align:start position:0% um a great session we should do this again 01:01:24.230 --> 01:01:24.240 align:start position:0% again 01:01:24.240 --> 01:01:28.130 align:start position:0% again um<01:01:24.299> and<01:01:25.319> um<01:01:25.319> you<01:01:25.680> know<01:01:25.799> again<01:01:26.460> uh 01:01:28.130 --> 01:01:28.140 align:start position:0% um and um you know again uh 01:01:28.140 --> 01:01:31.130 align:start position:0% um and um you know again uh the<01:01:28.859> my<01:01:29.339> role<01:01:29.520> in<01:01:29.760> this<01:01:29.940> is<01:01:30.119> really<01:01:30.359> just<01:01:30.599> as<01:01:30.839> a 01:01:31.130 --> 01:01:31.140 align:start position:0% the my role in this is really just as a 01:01:31.140 --> 01:01:32.870 align:start position:0% the my role in this is really just as a court<01:01:31.319> jester 01:01:32.870 --> 01:01:32.880 align:start position:0% court jester 01:01:32.880 --> 01:01:35.030 align:start position:0% court jester um<01:01:33.000> but<01:01:33.240> so<01:01:33.720> that<01:01:33.900> so<01:01:34.140> that<01:01:34.260> the<01:01:34.380> real<01:01:34.500> experts 01:01:35.030 --> 01:01:35.040 align:start position:0% um but so that so that the real experts 01:01:35.040 --> 01:01:36.589 align:start position:0% um but so that so that the real experts can<01:01:35.220> can<01:01:35.460> shine 01:01:36.589 --> 01:01:36.599 align:start position:0% can can shine 01:01:36.599 --> 01:01:38.089 align:start position:0% can can shine um<01:01:36.660> but<01:01:36.839> if<01:01:37.020> you're<01:01:37.140> if<01:01:37.440> you<01:01:37.619> are<01:01:37.740> interested 01:01:38.089 --> 01:01:38.099 align:start position:0% um but if you're if you are interested 01:01:38.099 --> 01:01:40.849 align:start position:0% um but if you're if you are interested in<01:01:38.220> the<01:01:38.819> portfolio<01:01:39.359> part<01:01:39.720> of<01:01:39.960> this<01:01:40.260> in 01:01:40.849 --> 01:01:40.859 align:start position:0% in the portfolio part of this in 01:01:40.859 --> 01:01:43.849 align:start position:0% in the portfolio part of this in particular<01:01:41.220> the<01:01:41.640> the<01:01:41.940> prioritization<01:01:42.839> and 01:01:43.849 --> 01:01:43.859 align:start position:0% particular the the prioritization and 01:01:43.859 --> 01:01:45.349 align:start position:0% particular the the prioritization and um<01:01:43.980> resource<01:01:44.700> planning<01:01:44.940> and<01:01:45.000> all<01:01:45.119> that<01:01:45.240> kind 01:01:45.349 --> 01:01:45.359 align:start position:0% um resource planning and all that kind 01:01:45.359 --> 01:01:46.970 align:start position:0% um resource planning and all that kind of<01:01:45.480> good<01:01:45.599> stuff 01:01:46.970 --> 01:01:46.980 align:start position:0% of good stuff 01:01:46.980 --> 01:01:49.430 align:start position:0% of good stuff um<01:01:47.099> we<01:01:47.400> have<01:01:47.520> another<01:01:47.700> webinar<01:01:48.119> in<01:01:48.359> same<01:01:49.140> same 01:01:49.430 --> 01:01:49.440 align:start position:0% um we have another webinar in same same 01:01:49.440 --> 01:01:52.730 align:start position:0% um we have another webinar in same same time<01:01:50.040> same<01:01:50.280> place<01:01:50.520> uh<01:01:50.940> in<01:01:51.059> two<01:01:51.180> weeks<01:01:51.420> time<01:01:51.740> uh 01:01:52.730 --> 01:01:52.740 align:start position:0% time same place uh in two weeks time uh 01:01:52.740 --> 01:01:54.770 align:start position:0% time same place uh in two weeks time uh uh<01:01:53.220> where<01:01:53.339> we're<01:01:53.579> going<01:01:53.700> to<01:01:53.880> be<01:01:54.000> demoing<01:01:54.660> the 01:01:54.770 --> 01:01:54.780 align:start position:0% uh where we're going to be demoing the 01:01:54.780 --> 01:01:58.010 align:start position:0% uh where we're going to be demoing the product<01:01:54.960> and<01:01:55.380> maybe<01:01:55.619> even<01:01:56.299> previewing<01:01:57.299> some 01:01:58.010 --> 01:01:58.020 align:start position:0% product and maybe even previewing some 01:01:58.020 --> 01:02:01.069 align:start position:0% product and maybe even previewing some really<01:01:58.200> exciting<01:01:58.799> AI<01:01:59.400> capabilities<01:02:00.119> that 01:02:01.069 --> 01:02:01.079 align:start position:0% really exciting AI capabilities that 01:02:01.079 --> 01:02:02.990 align:start position:0% really exciting AI capabilities that will<01:02:01.260> make<01:02:01.440> this<01:02:01.740> whole<01:02:02.099> strategic<01:02:02.640> planning 01:02:02.990 --> 01:02:03.000 align:start position:0% will make this whole strategic planning 01:02:03.000 --> 01:02:06.589 align:start position:0% will make this whole strategic planning thing<01:02:03.180> even<01:02:03.900> better<01:02:04.339> ooh<01:02:05.339> exciting<01:02:06.000> so<01:02:06.420> keep 01:02:06.589 --> 01:02:06.599 align:start position:0% thing even better ooh exciting so keep 01:02:06.599 --> 01:02:08.210 align:start position:0% thing even better ooh exciting so keep your<01:02:06.720> eyes<01:02:06.900> open<01:02:07.079> for<01:02:07.440> that<01:02:07.559> you'll<01:02:08.040> get 01:02:08.210 --> 01:02:08.220 align:start position:0% your eyes open for that you'll get 01:02:08.220 --> 01:02:09.589 align:start position:0% your eyes open for that you'll get invitations<01:02:08.640> over<01:02:08.940> the<01:02:09.119> next<01:02:09.240> couple<01:02:09.420> of 01:02:09.589 --> 01:02:09.599 align:start position:0% invitations over the next couple of 01:02:09.599 --> 01:02:11.569 align:start position:0% invitations over the next couple of weeks<01:02:09.900> and<01:02:10.440> I<01:02:10.680> hope<01:02:10.799> to<01:02:10.920> see<01:02:11.040> some<01:02:11.339> of<01:02:11.460> you 01:02:11.569 --> 01:02:11.579 align:start position:0% weeks and I hope to see some of you 01:02:11.579 --> 01:02:13.069 align:start position:0% weeks and I hope to see some of you there 01:02:13.069 --> 01:02:13.079 align:start position:0% there 01:02:13.079 --> 01:02:15.770 align:start position:0% there um<01:02:13.140> thank<01:02:13.500> you<01:02:13.619> everybody<01:02:13.740> for<01:02:14.220> joining<01:02:14.520> and 01:02:15.770 --> 01:02:15.780 align:start position:0% um thank you everybody for joining and 01:02:15.780 --> 01:02:17.390 align:start position:0% um thank you everybody for joining and um<01:02:15.839> yeah<01:02:16.079> I'm<01:02:16.260> sorry<01:02:16.440> we<01:02:16.680> only<01:02:16.799> did<01:02:17.040> it<01:02:17.160> for<01:02:17.280> an 01:02:17.390 --> 01:02:17.400 align:start position:0% um yeah I'm sorry we only did it for an 01:02:17.400 --> 01:02:19.250 align:start position:0% um yeah I'm sorry we only did it for an hour<01:02:17.520> uh<01:02:18.180> because<01:02:18.299> it<01:02:18.599> really<01:02:18.900> looks<01:02:19.200> like 01:02:19.250 --> 01:02:19.260 align:start position:0% hour uh because it really looks like 01:02:19.260 --> 01:02:21.470 align:start position:0% hour uh because it really looks like there's<01:02:19.500> a<01:02:19.740> huge<01:02:20.099> appetite<01:02:20.460> for<01:02:20.700> this 01:02:21.470 --> 01:02:21.480 align:start position:0% there's a huge appetite for this 01:02:21.480 --> 01:02:23.809 align:start position:0% there's a huge appetite for this um as<01:02:21.660> I<01:02:21.839> say<01:02:21.960> we'll<01:02:22.200> try<01:02:22.440> and<01:02:22.559> get<01:02:22.740> Ross<01:02:23.640> and 01:02:23.809 --> 01:02:23.819 align:start position:0% um as I say we'll try and get Ross and 01:02:23.819 --> 01:02:26.450 align:start position:0% um as I say we'll try and get Ross and or<01:02:24.000> Amanda<01:02:24.359> back<01:02:24.780> uh<01:02:25.559> to<01:02:25.740> carry<01:02:26.160> on<01:02:26.280> the 01:02:26.450 --> 01:02:26.460 align:start position:0% or Amanda back uh to carry on the 01:02:26.460 --> 01:02:28.609 align:start position:0% or Amanda back uh to carry on the conversation<01:02:26.880> at<01:02:27.180> some<01:02:27.359> point<01:02:27.480> in<01:02:27.720> the<01:02:28.140> in<01:02:28.440> the 01:02:28.609 --> 01:02:28.619 align:start position:0% conversation at some point in the in the 01:02:28.619 --> 01:02:31.760 align:start position:0% conversation at some point in the in the future<01:02:28.799> so<01:02:29.520> thank<01:02:29.700> you<01:02:29.760> very