WEBVTT Kind: captions Language: en 00:00:00.080 --> 00:00:01.470 align:start position:0% thank<00:00:00.240> you<00:00:00.359> for<00:00:00.599> having<00:00:00.840> me<00:00:01.000> always<00:00:01.240> love 00:00:01.470 --> 00:00:01.480 align:start position:0% thank you for having me always love 00:00:01.480 --> 00:00:03.389 align:start position:0% thank you for having me always love doing<00:00:01.760> these<00:00:02.200> uh<00:00:02.320> my<00:00:02.440> name<00:00:02.560> is<00:00:02.639> Louise<00:00:03.000> Gardner 00:00:03.389 --> 00:00:03.399 align:start position:0% doing these uh my name is Louise Gardner 00:00:03.399 --> 00:00:05.230 align:start position:0% doing these uh my name is Louise Gardner I'm<00:00:03.520> the<00:00:03.679> founder<00:00:04.040> and<00:00:04.200> managing<00:00:04.680> director<00:00:05.080> of 00:00:05.230 --> 00:00:05.240 align:start position:0% I'm the founder and managing director of 00:00:05.240 --> 00:00:09.030 align:start position:0% I'm the founder and managing director of pledge<00:00:05.600> Consulting<00:00:06.600> we<00:00:06.720> are<00:00:06.960> a<00:00:07.240> Sydney<00:00:08.040> based 00:00:09.030 --> 00:00:09.040 align:start position:0% pledge Consulting we are a Sydney based 00:00:09.040 --> 00:00:11.990 align:start position:0% pledge Consulting we are a Sydney based uh<00:00:09.599> specialist<00:00:10.480> consultancy<00:00:11.320> that 00:00:11.990 --> 00:00:12.000 align:start position:0% uh specialist consultancy that 00:00:12.000 --> 00:00:15.390 align:start position:0% uh specialist consultancy that predominantly<00:00:13.000> focuses<00:00:14.000> uh<00:00:14.160> on<00:00:14.559> helping 00:00:15.390 --> 00:00:15.400 align:start position:0% predominantly focuses uh on helping 00:00:15.400 --> 00:00:17.590 align:start position:0% predominantly focuses uh on helping organizations<00:00:16.400> uh<00:00:16.640> build<00:00:16.960> and<00:00:17.160> deliver 00:00:17.590 --> 00:00:17.600 align:start position:0% organizations uh build and deliver 00:00:17.600 --> 00:00:20.790 align:start position:0% organizations uh build and deliver better<00:00:18.000> pmos<00:00:18.680> pmo<00:00:19.119> related<00:00:19.640> services<00:00:20.640> and 00:00:20.790 --> 00:00:20.800 align:start position:0% better pmos pmo related services and 00:00:20.800 --> 00:00:23.470 align:start position:0% better pmos pmo related services and build<00:00:21.279> project<00:00:21.640> management<00:00:22.359> capability 00:00:23.470 --> 00:00:23.480 align:start position:0% build project management capability 00:00:23.480 --> 00:00:26.230 align:start position:0% build project management capability generally<00:00:24.480> um<00:00:24.720> we<00:00:24.880> work<00:00:25.279> nationally<00:00:25.840> across 00:00:26.230 --> 00:00:26.240 align:start position:0% generally um we work nationally across 00:00:26.240 --> 00:00:28.990 align:start position:0% generally um we work nationally across Australia<00:00:26.880> indeed<00:00:27.640> um<00:00:27.840> around<00:00:28.160> APAC<00:00:28.679> as<00:00:28.800> well 00:00:28.990 --> 00:00:29.000 align:start position:0% Australia indeed um around APAC as well 00:00:29.000 --> 00:00:30.910 align:start position:0% Australia indeed um around APAC as well actually<00:00:29.640> um 00:00:30.910 --> 00:00:30.920 align:start position:0% actually um 00:00:30.920 --> 00:00:33.470 align:start position:0% actually um uh<00:00:31.519> and<00:00:31.960> as<00:00:32.079> you<00:00:32.200> might<00:00:32.360> tell<00:00:32.599> from<00:00:32.800> the<00:00:33.040> accent 00:00:33.470 --> 00:00:33.480 align:start position:0% uh and as you might tell from the accent 00:00:33.480 --> 00:00:37.270 align:start position:0% uh and as you might tell from the accent I'm<00:00:33.640> not<00:00:33.840> a<00:00:34.000> native<00:00:35.120> Australian<00:00:36.120> uh<00:00:36.399> I<00:00:37.000> uh 00:00:37.270 --> 00:00:37.280 align:start position:0% I'm not a native Australian uh I uh 00:00:37.280 --> 00:00:39.910 align:start position:0% I'm not a native Australian uh I uh spent<00:00:37.600> the<00:00:37.719> first<00:00:38.120> 28<00:00:38.800> years<00:00:39.040> of<00:00:39.160> my<00:00:39.360> life<00:00:39.600> in 00:00:39.910 --> 00:00:39.920 align:start position:0% spent the first 28 years of my life in 00:00:39.920 --> 00:00:41.869 align:start position:0% spent the first 28 years of my life in in<00:00:40.399> the<00:00:40.559> northwest<00:00:41.000> of<00:00:41.160> England<00:00:41.600> I'm<00:00:41.719> from 00:00:41.869 --> 00:00:41.879 align:start position:0% in the northwest of England I'm from 00:00:41.879 --> 00:00:44.790 align:start position:0% in the northwest of England I'm from Liverpool<00:00:42.760> so<00:00:43.039> I'm<00:00:43.480> uh<00:00:43.719> very<00:00:43.920> keen<00:00:44.239> to<00:00:44.520> to<00:00:44.640> see 00:00:44.790 --> 00:00:44.800 align:start position:0% Liverpool so I'm uh very keen to to see 00:00:44.800 --> 00:00:47.630 align:start position:0% Liverpool so I'm uh very keen to to see some<00:00:44.960> Northerners<00:00:45.600> appear<00:00:46.000> in<00:00:46.160> that<00:00:46.719> chat<00:00:47.000> box 00:00:47.630 --> 00:00:47.640 align:start position:0% some Northerners appear in that chat box 00:00:47.640 --> 00:00:50.630 align:start position:0% some Northerners appear in that chat box as<00:00:47.800> well<00:00:48.000> as<00:00:48.239> the<00:00:48.800> antip<00:00:49.320> and<00:00:50.120> you<00:00:50.280> you<00:00:50.480> just 00:00:50.630 --> 00:00:50.640 align:start position:0% as well as the antip and you you just 00:00:50.640 --> 00:00:53.069 align:start position:0% as well as the antip and you you just happened<00:00:50.920> to<00:00:51.039> say<00:00:51.239> that<00:00:51.440> as<00:00:51.559> I<00:00:51.719> noticed<00:00:52.280> Helen 00:00:53.069 --> 00:00:53.079 align:start position:0% happened to say that as I noticed Helen 00:00:53.079 --> 00:00:55.590 align:start position:0% happened to say that as I noticed Helen who<00:00:53.239> is<00:00:53.359> from<00:00:53.559> Yorkshire<00:00:54.160> so<00:00:54.440> so<00:00:54.640> Helen<00:00:55.440> can 00:00:55.590 --> 00:00:55.600 align:start position:0% who is from Yorkshire so so Helen can 00:00:55.600 --> 00:00:57.549 align:start position:0% who is from Yorkshire so so Helen can you<00:00:55.840> can<00:00:55.960> you<00:00:56.120> give<00:00:56.239> us<00:00:56.359> a<00:00:56.600> thumbs<00:00:56.920> up<00:00:57.199> if<00:00:57.320> you 00:00:57.549 --> 00:00:57.559 align:start position:0% you can you give us a thumbs up if you 00:00:57.559 --> 00:00:59.509 align:start position:0% you can you give us a thumbs up if you think<00:00:57.879> that<00:00:58.079> Louise<00:00:58.480> grew<00:00:58.680> up<00:00:58.840> on<00:00:58.960> the<00:00:59.160> wrong 00:00:59.509 --> 00:00:59.519 align:start position:0% think that Louise grew up on the wrong 00:00:59.519 --> 00:01:02.910 align:start position:0% think that Louise grew up on the wrong side<00:01:00.079> of 00:01:02.910 --> 00:01:02.920 align:start position:0% 00:01:02.920 --> 00:01:05.270 align:start position:0% the<00:01:03.920> um<00:01:04.199> and<00:01:04.479> and<00:01:04.680> you<00:01:04.799> know<00:01:04.920> what<00:01:05.080> I'm 00:01:05.270 --> 00:01:05.280 align:start position:0% the um and and you know what I'm 00:01:05.280 --> 00:01:07.390 align:start position:0% the um and and you know what I'm inspired<00:01:05.920> now<00:01:06.520> because<00:01:06.680> we<00:01:06.840> got<00:01:07.000> people<00:01:07.200> from 00:01:07.390 --> 00:01:07.400 align:start position:0% inspired now because we got people from 00:01:07.400 --> 00:01:08.550 align:start position:0% inspired now because we got people from all<00:01:07.520> around<00:01:07.759> the<00:01:07.840> world<00:01:08.119> here<00:01:08.240> we've<00:01:08.400> got 00:01:08.550 --> 00:01:08.560 align:start position:0% all around the world here we've got 00:01:08.560 --> 00:01:12.030 align:start position:0% all around the world here we've got people<00:01:09.080> from<00:01:10.080> uh<00:01:10.280> from<00:01:10.520> Botswana<00:01:11.360> some<00:01:11.600> really 00:01:12.030 --> 00:01:12.040 align:start position:0% people from uh from Botswana some really 00:01:12.040 --> 00:01:14.870 align:start position:0% people from uh from Botswana some really exotic<00:01:12.560> places<00:01:13.280> from<00:01:13.520> Lagos<00:01:14.240> Lagos<00:01:14.640> and 00:01:14.870 --> 00:01:14.880 align:start position:0% exotic places from Lagos Lagos and 00:01:14.880 --> 00:01:17.710 align:start position:0% exotic places from Lagos Lagos and Nigeria<00:01:15.520> from<00:01:15.720> Botswana<00:01:16.720> Minnesota<00:01:17.560> right 00:01:17.710 --> 00:01:17.720 align:start position:0% Nigeria from Botswana Minnesota right 00:01:17.720 --> 00:01:19.310 align:start position:0% Nigeria from Botswana Minnesota right doesn't<00:01:17.960> get<00:01:18.119> more<00:01:18.479> more<00:01:18.720> exotic<00:01:19.159> than 00:01:19.310 --> 00:01:19.320 align:start position:0% doesn't get more more exotic than 00:01:19.320 --> 00:01:21.469 align:start position:0% doesn't get more more exotic than Minnesota<00:01:20.320> so<00:01:20.520> what<00:01:20.640> I'd<00:01:20.799> love<00:01:20.960> you<00:01:21.079> all<00:01:21.200> to<00:01:21.320> do 00:01:21.469 --> 00:01:21.479 align:start position:0% Minnesota so what I'd love you all to do 00:01:21.479 --> 00:01:24.550 align:start position:0% Minnesota so what I'd love you all to do in<00:01:21.600> the<00:01:21.720> chat<00:01:22.040> as<00:01:22.240> well<00:01:23.000> is<00:01:23.280> just<00:01:23.960> tell<00:01:24.159> us<00:01:24.360> how 00:01:24.550 --> 00:01:24.560 align:start position:0% in the chat as well is just tell us how 00:01:24.560 --> 00:01:27.910 align:start position:0% in the chat as well is just tell us how you<00:01:24.720> say<00:01:25.040> hello<00:01:25.759> locally<00:01:26.759> so<00:01:27.200> so<00:01:27.439> Helen<00:01:27.840> I'm 00:01:27.910 --> 00:01:27.920 align:start position:0% you say hello locally so so Helen I'm 00:01:27.920 --> 00:01:30.149 align:start position:0% you say hello locally so so Helen I'm going<00:01:28.040> to<00:01:28.159> say<00:01:28.360> a<00:01:28.600> up<00:01:28.960> for<00:01:29.159> as<00:01:29.360> your<00:01:29.680> I<00:01:29.920> I<00:01:30.000> grew 00:01:30.149 --> 00:01:30.159 align:start position:0% going to say a up for as your I I grew 00:01:30.159 --> 00:01:32.270 align:start position:0% going to say a up for as your I I grew up<00:01:30.240> in<00:01:30.320> Yorkshire<00:01:30.759> as<00:01:30.920> well<00:01:31.439> so<00:01:31.680> a<00:01:31.880> up<00:01:32.079> from 00:01:32.270 --> 00:01:32.280 align:start position:0% up in Yorkshire as well so a up from 00:01:32.280 --> 00:01:35.310 align:start position:0% up in Yorkshire as well so a up from Yorkshire<00:01:33.280> and<00:01:33.880> uh<00:01:34.240> let<00:01:34.399> us<00:01:34.560> know<00:01:34.759> how<00:01:34.920> you<00:01:35.040> say 00:01:35.310 --> 00:01:35.320 align:start position:0% Yorkshire and uh let us know how you say 00:01:35.320 --> 00:01:39.870 align:start position:0% Yorkshire and uh let us know how you say hello<00:01:36.280> locally<00:01:37.280> we<00:01:37.439> got<00:01:37.560> to<00:01:37.880> H 00:01:39.870 --> 00:01:39.880 align:start position:0% hello locally we got to H 00:01:39.880 --> 00:01:43.670 align:start position:0% hello locally we got to H got<00:01:40.880> I<00:01:41.040> remember<00:01:41.600> my<00:01:41.880> my<00:01:42.040> times<00:01:42.399> in<00:01:42.640> in<00:01:42.799> Texas 00:01:43.670 --> 00:01:43.680 align:start position:0% got I remember my my times in in Texas 00:01:43.680 --> 00:01:48.469 align:start position:0% got I remember my my times in in Texas howy<00:01:44.680> howy<00:01:45.119> there<00:01:45.200> you<00:01:45.439> go 00:01:48.469 --> 00:01:48.479 align:start position:0% 00:01:48.479 --> 00:01:50.590 align:start position:0% there<00:01:49.479> fantastic<00:01:50.119> there<00:01:50.200> you<00:01:50.320> go<00:01:50.439> we're 00:01:50.590 --> 00:01:50.600 align:start position:0% there fantastic there you go we're 00:01:50.600 --> 00:01:53.950 align:start position:0% there fantastic there you go we're getting<00:01:50.799> some<00:01:51.000> good<00:01:51.119> ones<00:01:51.399> in<00:01:51.759> here<00:01:52.759> um<00:01:53.479> so 00:01:53.950 --> 00:01:53.960 align:start position:0% getting some good ones in here um so 00:01:53.960 --> 00:01:56.749 align:start position:0% getting some good ones in here um so Pedro<00:01:54.520> would<00:01:54.680> you<00:01:55.000> would<00:01:55.280> you<00:01:56.280> I<00:01:56.680> I 00:01:56.749 --> 00:01:56.759 align:start position:0% Pedro would you would you I I 00:01:56.759 --> 00:01:58.350 align:start position:0% Pedro would you would you I I interrupted<00:01:57.240> you<00:01:57.360> Louise<00:01:57.680> were<00:01:57.799> you<00:01:57.960> finished 00:01:58.350 --> 00:01:58.360 align:start position:0% interrupted you Louise were you finished 00:01:58.360 --> 00:01:59.270 align:start position:0% interrupted you Louise were you finished no<00:01:58.479> I<00:01:58.520> was<00:01:58.640> just<00:01:58.719> goingon<00:01:58.799> to<00:01:58.880> say<00:01:59.000> it<00:01:59.079> looks 00:01:59.270 --> 00:01:59.280 align:start position:0% no I was just goingon to say it looks 00:01:59.280 --> 00:02:01.709 align:start position:0% no I was just goingon to say it looks like<00:01:59.439> Helen<00:02:00.000> with<00:02:00.159> me<00:02:00.799> um<00:02:01.000> on<00:02:01.159> the<00:02:01.280> Liverpool 00:02:01.709 --> 00:02:01.719 align:start position:0% like Helen with me um on the Liverpool 00:02:01.719 --> 00:02:03.190 align:start position:0% like Helen with me um on the Liverpool thing<00:02:01.960> as<00:02:02.079> she<00:02:02.200> worked<00:02:02.479> in<00:02:02.600> Liverpool<00:02:03.000> for 00:02:03.190 --> 00:02:03.200 align:start position:0% thing as she worked in Liverpool for 00:02:03.200 --> 00:02:05.469 align:start position:0% thing as she worked in Liverpool for several<00:02:03.560> years<00:02:03.799> so<00:02:04.280> our<00:02:04.680> greeting<00:02:05.119> would<00:02:05.280> be 00:02:05.469 --> 00:02:05.479 align:start position:0% several years so our greeting would be 00:02:05.479 --> 00:02:07.429 align:start position:0% several years so our greeting would be all<00:02:05.680> right<00:02:05.920> girl<00:02:06.360> all<00:02:06.560> right<00:02:06.799> girl<00:02:07.039> I'm<00:02:07.159> not 00:02:07.429 --> 00:02:07.439 align:start position:0% all right girl all right girl I'm not 00:02:07.439 --> 00:02:09.150 align:start position:0% all right girl all right girl I'm not I'm<00:02:07.560> back<00:02:07.719> in<00:02:07.880> Australia<00:02:08.360> I'm<00:02:08.479> not<00:02:08.679> quite 00:02:09.150 --> 00:02:09.160 align:start position:0% I'm back in Australia I'm not quite 00:02:09.160 --> 00:02:10.949 align:start position:0% I'm back in Australia I'm not quite sounding<00:02:09.520> quite<00:02:09.720> as<00:02:09.840> Scout<00:02:10.280> as<00:02:10.360> I<00:02:10.479> did<00:02:10.720> last 00:02:10.949 --> 00:02:10.959 align:start position:0% sounding quite as Scout as I did last 00:02:10.959 --> 00:02:12.110 align:start position:0% sounding quite as Scout as I did last week 00:02:12.110 --> 00:02:12.120 align:start position:0% week 00:02:12.120 --> 00:02:15.350 align:start position:0% week but<00:02:13.120> very<00:02:13.400> good<00:02:14.160> Pedro<00:02:14.519> would<00:02:14.640> you<00:02:14.800> like<00:02:14.959> to 00:02:15.350 --> 00:02:15.360 align:start position:0% but very good Pedro would you like to 00:02:15.360 --> 00:02:17.790 align:start position:0% but very good Pedro would you like to introduce<00:02:15.879> yourself 00:02:17.790 --> 00:02:17.800 align:start position:0% introduce yourself 00:02:17.800 --> 00:02:21.910 align:start position:0% introduce yourself sir<00:02:18.800> yes<00:02:19.280> thanks<00:02:19.760> to<00:02:19.959> for<00:02:20.519> invite<00:02:20.879> me<00:02:21.000> to<00:02:21.239> this 00:02:21.910 --> 00:02:21.920 align:start position:0% sir yes thanks to for invite me to this 00:02:21.920 --> 00:02:26.350 align:start position:0% sir yes thanks to for invite me to this meeting<00:02:22.920> and<00:02:23.560> to<00:02:24.319> joined<00:02:24.879> with<00:02:25.239> Lis<00:02:25.560> Garner<00:02:26.160> a 00:02:26.350 --> 00:02:26.360 align:start position:0% meeting and to joined with Lis Garner a 00:02:26.360 --> 00:02:29.309 align:start position:0% meeting and to joined with Lis Garner a relevant<00:02:26.840> expert<00:02:27.160> in<00:02:27.319> Australia<00:02:28.120> and<00:02:28.959> you 00:02:29.309 --> 00:02:29.319 align:start position:0% relevant expert in Australia and you 00:02:29.319 --> 00:02:33.390 align:start position:0% relevant expert in Australia and you with<00:02:29.519> a<00:02:30.040> long<00:02:30.360> career<00:02:30.720> in<00:02:30.879> UK<00:02:31.360> and<00:02:32.400> Australia 00:02:33.390 --> 00:02:33.400 align:start position:0% with a long career in UK and Australia 00:02:33.400 --> 00:02:36.630 align:start position:0% with a long career in UK and Australia I'm<00:02:33.959> Pedro<00:02:34.319> Balsa<00:02:34.840> I'm<00:02:35.280> the<00:02:35.720> managing<00:02:36.239> partner 00:02:36.630 --> 00:02:36.640 align:start position:0% I'm Pedro Balsa I'm the managing partner 00:02:36.640 --> 00:02:40.110 align:start position:0% I'm Pedro Balsa I'm the managing partner of<00:02:36.840> liman<00:02:37.319> liman<00:02:37.760> is<00:02:37.879> a<00:02:38.560> consultan<00:02:39.560> in<00:02:39.760> project 00:02:40.110 --> 00:02:40.120 align:start position:0% of liman liman is a consultan in project 00:02:40.120 --> 00:02:42.910 align:start position:0% of liman liman is a consultan in project management<00:02:40.800> our<00:02:41.280> speciality<00:02:42.000> is<00:02:42.200> the<00:02:42.400> full 00:02:42.910 --> 00:02:42.920 align:start position:0% management our speciality is the full 00:02:42.920 --> 00:02:45.990 align:start position:0% management our speciality is the full life<00:02:43.239> cycle<00:02:44.040> of<00:02:44.239> the<00:02:44.440> projects<00:02:44.959> from<00:02:45.560> so<00:02:45.760> we 00:02:45.990 --> 00:02:46.000 align:start position:0% life cycle of the projects from so we 00:02:46.000 --> 00:02:50.229 align:start position:0% life cycle of the projects from so we cover<00:02:46.400> the<00:02:47.239> proposal<00:02:47.879> phase<00:02:48.720> from<00:02:49.000> a<00:02:49.200> b<00:02:49.560> idea 00:02:50.229 --> 00:02:50.239 align:start position:0% cover the proposal phase from a b idea 00:02:50.239 --> 00:02:53.869 align:start position:0% cover the proposal phase from a b idea of<00:02:50.720> somebody<00:02:51.239> having<00:02:51.800> an<00:02:51.959> idea<00:02:52.319> to<00:02:52.519> make<00:02:52.840> maybe 00:02:53.869 --> 00:02:53.879 align:start position:0% of somebody having an idea to make maybe 00:02:53.879 --> 00:02:58.589 align:start position:0% of somebody having an idea to make maybe a<00:02:54.879> a<00:02:55.080> rway<00:02:55.920> Crossing<00:02:56.400> all<00:02:56.920> Australia<00:02:57.920> to<00:02:58.239> the 00:02:58.589 --> 00:02:58.599 align:start position:0% a a rway Crossing all Australia to the 00:02:58.599 --> 00:03:01.229 align:start position:0% a a rway Crossing all Australia to the end<00:02:58.959> of<00:02:59.840> final<00:03:00.200> execution<00:03:00.680> and<00:03:01.040> sometimes 00:03:01.229 --> 00:03:01.239 align:start position:0% end of final execution and sometimes 00:03:01.239 --> 00:03:04.430 align:start position:0% end of final execution and sometimes even<00:03:01.480> the<00:03:01.640> So-Cal<00:03:02.159> concession<00:03:03.200> so<00:03:04.200> sometimes 00:03:04.430 --> 00:03:04.440 align:start position:0% even the So-Cal concession so sometimes 00:03:04.440 --> 00:03:07.990 align:start position:0% even the So-Cal concession so sometimes the<00:03:04.840> project<00:03:05.840> span<00:03:06.120> beyond<00:03:07.000> the<00:03:07.280> completion 00:03:07.990 --> 00:03:08.000 align:start position:0% the project span beyond the completion 00:03:08.000 --> 00:03:11.270 align:start position:0% the project span beyond the completion of 00:03:11.270 --> 00:03:11.280 align:start position:0% 00:03:11.280 --> 00:03:12.910 align:start position:0% the 00:03:12.910 --> 00:03:12.920 align:start position:0% the 00:03:12.920 --> 00:03:17.750 align:start position:0% the project<00:03:13.920> I<00:03:14.040> have<00:03:14.239> been<00:03:14.519> working<00:03:14.959> in<00:03:15.400> maybe<00:03:16.080> 21 00:03:17.750 --> 00:03:17.760 align:start position:0% project I have been working in maybe 21 00:03:17.760 --> 00:03:21.589 align:start position:0% project I have been working in maybe 21 22<00:03:18.760> countries<00:03:19.360> now<00:03:20.000> maybe<00:03:20.319> more<00:03:20.760> and<00:03:21.360> at 00:03:21.589 --> 00:03:21.599 align:start position:0% 22 countries now maybe more and at 00:03:21.599 --> 00:03:23.430 align:start position:0% 22 countries now maybe more and at certain<00:03:21.920> point<00:03:22.120> in 00:03:23.430 --> 00:03:23.440 align:start position:0% certain point in 00:03:23.440 --> 00:03:25.789 align:start position:0% certain point in time<00:03:24.440> I<00:03:24.560> was<00:03:24.799> not<00:03:24.959> so 00:03:25.789 --> 00:03:25.799 align:start position:0% time I was not so 00:03:25.799 --> 00:03:28.750 align:start position:0% time I was not so proud<00:03:26.799> having<00:03:27.080> an<00:03:27.319> account<00:03:27.680> of<00:03:27.879> all<00:03:28.080> the 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the<00:03:39.920> value<00:03:40.159> is<00:03:40.319> achieved<00:03:41.000> with<00:03:41.159> the 00:03:41.309 --> 00:03:41.319 align:start position:0% people to the value is achieved with the 00:03:41.319 --> 00:03:42.630 align:start position:0% people to the value is achieved with the people<00:03:41.640> there<00:03:41.760> is 00:03:42.630 --> 00:03:42.640 align:start position:0% people there is 00:03:42.640 --> 00:03:47.229 align:start position:0% people there is no<00:03:43.640> no<00:03:43.920> other<00:03:44.319> way<00:03:45.319> so<00:03:45.920> the<00:03:46.080> social<00:03:46.599> aspects<00:03:47.000> of 00:03:47.229 --> 00:03:47.239 align:start position:0% no no other way so the social aspects of 00:03:47.239 --> 00:03:49.110 align:start position:0% no no other way so the social aspects of a<00:03:47.480> project 00:03:49.110 --> 00:03:49.120 align:start position:0% a project 00:03:49.120 --> 00:03:52.390 align:start position:0% a project management<00:03:50.120> cool<00:03:50.720> excellent<00:03:51.319> thank<00:03:51.519> you<00:03:52.040> so 00:03:52.390 --> 00:03:52.400 align:start position:0% management cool excellent thank you so 00:03:52.400 --> 00:03:54.550 align:start position:0% management cool excellent thank you so so<00:03:52.879> you<00:03:53.000> you<00:03:53.159> started<00:03:53.480> off<00:03:53.640> with<00:03:53.879> people<00:03:54.200> so 00:03:54.550 --> 00:03:54.560 align:start position:0% so you you started off with people so 00:03:54.560 --> 00:03:56.149 align:start position:0% so you you started off with people so again<00:03:54.840> get<00:03:55.000> ready<00:03:55.200> to<00:03:55.360> jump<00:03:55.560> into<00:03:55.840> chat 00:03:56.149 --> 00:03:56.159 align:start position:0% again get ready to jump into chat 00:03:56.159 --> 00:03:57.990 align:start position:0% again get ready to jump into chat because<00:03:56.319> I'm<00:03:56.439> going<00:03:56.519> to<00:03:56.680> throw<00:03:57.439> some<00:03:57.720> some 00:03:57.990 --> 00:03:58.000 align:start position:0% because I'm going to throw some some 00:03:58.000 --> 00:04:00.190 align:start position:0% because I'm going to throw some some stuff<00:03:58.280> at<00:03:58.439> you<00:03:58.920> so<00:03:59.159> the<00:03:59.400> the<00:03:59.560> the<00:03:59.879> topic 00:04:00.190 --> 00:04:00.200 align:start position:0% stuff at you so the the the topic 00:04:00.200 --> 00:04:02.670 align:start position:0% stuff at you so the the the topic tonight<00:04:00.840> is<00:04:01.439> change<00:04:01.760> is<00:04:01.879> not<00:04:02.000> a<00:04:02.120> choice<00:04:02.439> but<00:04:02.560> it 00:04:02.670 --> 00:04:02.680 align:start position:0% tonight is change is not a choice but it 00:04:02.680 --> 00:04:05.589 align:start position:0% tonight is change is not a choice but it is<00:04:02.799> a<00:04:03.280> challenge 00:04:05.589 --> 00:04:05.599 align:start position:0% is a challenge 00:04:05.599 --> 00:04:08.509 align:start position:0% is a challenge so<00:04:06.599> again<00:04:06.959> fingers<00:04:07.319> on<00:04:07.480> keyboards<00:04:08.120> if<00:04:08.239> you 00:04:08.509 --> 00:04:08.519 align:start position:0% so again fingers on keyboards if you 00:04:08.519 --> 00:04:13.830 align:start position:0% so again fingers on keyboards if you would<00:04:09.640> um<00:04:10.640> just<00:04:10.879> tell<00:04:11.079> me<00:04:11.640> are<00:04:11.799> you<00:04:12.640> happy<00:04:13.239> or 00:04:13.830 --> 00:04:13.840 align:start position:0% would um just tell me are you happy or 00:04:13.840 --> 00:04:16.870 align:start position:0% would um just tell me are you happy or sad<00:04:14.840> right<00:04:15.000> so<00:04:15.239> is<00:04:15.439> change<00:04:15.799> a<00:04:16.000> good<00:04:16.239> thing<00:04:16.639> that 00:04:16.870 --> 00:04:16.880 align:start position:0% sad right so is change a good thing that 00:04:16.880 --> 00:04:19.710 align:start position:0% sad right so is change a good thing that gets<00:04:17.120> you<00:04:17.720> excited<00:04:18.720> or<00:04:18.880> is<00:04:19.000> it<00:04:19.239> something<00:04:19.560> that 00:04:19.710 --> 00:04:19.720 align:start position:0% gets you excited or is it something that 00:04:19.720 --> 00:04:22.230 align:start position:0% gets you excited or is it something that you<00:04:19.919> think<00:04:20.519> is<00:04:21.000> just<00:04:21.239> a<00:04:21.440> pain<00:04:21.720> and<00:04:21.840> you<00:04:21.959> wish<00:04:22.120> it 00:04:22.230 --> 00:04:22.240 align:start position:0% you think is just a pain and you wish it 00:04:22.240 --> 00:04:24.710 align:start position:0% you think is just a pain and you wish it would<00:04:22.400> go<00:04:22.600> away<00:04:23.360> and<00:04:23.520> it's<00:04:23.759> making<00:04:24.040> your<00:04:24.240> life 00:04:24.710 --> 00:04:24.720 align:start position:0% would go away and it's making your life 00:04:24.720 --> 00:04:26.950 align:start position:0% would go away and it's making your life difficult<00:04:25.120> so<00:04:25.600> happy<00:04:25.840> or<00:04:26.040> sad<00:04:26.320> little<00:04:26.520> smiley 00:04:26.950 --> 00:04:26.960 align:start position:0% difficult so happy or sad little smiley 00:04:26.960 --> 00:04:30.350 align:start position:0% difficult so happy or sad little smiley faces<00:04:27.280> in<00:04:27.479> you<00:04:27.680> go<00:04:28.639> um<00:04:28.880> and<00:04:29.039> while<00:04:29.199> we<00:04:29.320> do<00:04:29.520> that 00:04:30.350 --> 00:04:30.360 align:start position:0% faces in you go um and while we do that 00:04:30.360 --> 00:04:32.189 align:start position:0% faces in you go um and while we do that uh<00:04:30.560> we<00:04:30.720> we've<00:04:30.880> got<00:04:31.000> some<00:04:31.199> nice<00:04:31.400> smiley<00:04:31.840> faces 00:04:32.189 --> 00:04:32.199 align:start position:0% uh we we've got some nice smiley faces 00:04:32.199 --> 00:04:33.990 align:start position:0% uh we we've got some nice smiley faces here<00:04:32.400> this<00:04:32.479> is<00:04:32.639> good<00:04:32.840> lots<00:04:33.039> of<00:04:33.160> smiley<00:04:33.600> faces 00:04:33.990 --> 00:04:34.000 align:start position:0% here this is good lots of smiley faces 00:04:34.000 --> 00:04:37.029 align:start position:0% here this is good lots of smiley faces loving<00:04:34.440> it<00:04:35.440> so<00:04:36.039> uh<00:04:36.160> so<00:04:36.320> we've<00:04:36.479> got<00:04:36.680> people<00:04:36.880> who 00:04:37.029 --> 00:04:37.039 align:start position:0% loving it so uh so we've got people who 00:04:37.039 --> 00:04:39.469 align:start position:0% loving it so uh so we've got people who are<00:04:37.240> enjoying<00:04:37.919> change<00:04:38.320> and<00:04:38.520> are<00:04:38.800> excited<00:04:39.280> by 00:04:39.469 --> 00:04:39.479 align:start position:0% are enjoying change and are excited by 00:04:39.479 --> 00:04:42.590 align:start position:0% are enjoying change and are excited by it<00:04:40.240> so<00:04:40.639> so<00:04:40.840> my<00:04:41.039> first<00:04:41.360> question<00:04:42.039> uh<00:04:42.160> Pedro 00:04:42.590 --> 00:04:42.600 align:start position:0% it so so my first question uh Pedro 00:04:42.600 --> 00:04:45.590 align:start position:0% it so so my first question uh Pedro let's<00:04:42.880> let's<00:04:43.120> start<00:04:43.400> with<00:04:43.600> you<00:04:44.199> is<00:04:45.039> is<00:04:45.240> about 00:04:45.590 --> 00:04:45.600 align:start position:0% let's let's start with you is is about 00:04:45.600 --> 00:04:47.230 align:start position:0% let's let's start with you is is about you<00:04:45.840> what<00:04:46.080> what's<00:04:46.320> driving<00:04:46.720> the<00:04:46.880> change 00:04:47.230 --> 00:04:47.240 align:start position:0% you what what's driving the change 00:04:47.240 --> 00:04:50.350 align:start position:0% you what what's driving the change because<00:04:47.560> it<00:04:47.759> does<00:04:48.240> feel<00:04:49.240> like<00:04:49.960> it's<00:04:50.160> just 00:04:50.350 --> 00:04:50.360 align:start position:0% because it does feel like it's just 00:04:50.360 --> 00:04:53.270 align:start position:0% because it does feel like it's just getting<00:04:50.759> faster<00:04:51.360> and<00:04:51.720> faster<00:04:52.199> and<00:04:52.440> faster<00:04:52.800> so 00:04:53.270 --> 00:04:53.280 align:start position:0% getting faster and faster and faster so 00:04:53.280 --> 00:04:54.390 align:start position:0% getting faster and faster and faster so what<00:04:53.400> are<00:04:53.560> some<00:04:53.720> of<00:04:53.840> the<00:04:53.960> things<00:04:54.120> that<00:04:54.240> are 00:04:54.390 --> 00:04:54.400 align:start position:0% what are some of the things that are 00:04:54.400 --> 00:04:55.870 align:start position:0% what are some of the things that are kind<00:04:54.520> of<00:04:54.680> driving<00:04:55.120> this<00:04:55.280> what's<00:04:55.479> some<00:04:55.560> of<00:04:55.680> the 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fostered by the project 00:05:06.120 --> 00:05:07.390 align:start position:0% not invited but fostered by the project management 00:05:07.390 --> 00:05:07.400 align:start position:0% management 00:05:07.400 --> 00:05:09.590 align:start position:0% management Institute<00:05:08.400> what<00:05:08.639> the<00:05:08.840> project<00:05:09.120> management 00:05:09.590 --> 00:05:09.600 align:start position:0% Institute what the project management 00:05:09.600 --> 00:05:12.350 align:start position:0% Institute what the project management means<00:05:10.360> or<00:05:10.600> project<00:05:10.919> economy<00:05:11.320> means<00:05:11.880> it's<00:05:12.120> very 00:05:12.350 --> 00:05:12.360 align:start position:0% means or project economy means it's very 00:05:12.360 --> 00:05:15.870 align:start position:0% means or project economy means it's very simple<00:05:13.320> in<00:05:13.479> the<00:05:13.759> past<00:05:14.320> it's<00:05:14.560> common<00:05:14.960> that<00:05:15.160> you 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the recipes are too 00:05:38.039 --> 00:05:41.469 align:start position:0% that the recipes are too fatty<00:05:39.039> so<00:05:39.400> we<00:05:39.520> need<00:05:39.720> to<00:05:39.919> change<00:05:40.319> from<00:05:40.680> vean<00:05:41.319> we 00:05:41.469 --> 00:05:41.479 align:start position:0% fatty so we need to change from vean we 00:05:41.479 --> 00:05:45.430 align:start position:0% fatty so we need to change from vean we need<00:05:42.160> do<00:05:42.319> you<00:05:42.520> have<00:05:43.160> any<00:05:44.160> a 00:05:45.430 --> 00:05:45.440 align:start position:0% need do you have any a 00:05:45.440 --> 00:05:47.230 align:start position:0% need do you have any a suer 00:05:47.230 --> 00:05:47.240 align:start position:0% suer 00:05:47.240 --> 00:05:50.629 align:start position:0% suer components<00:05:48.240> do<00:05:48.400> you<00:05:48.600> have<00:05:49.360> vegetarian<00:05:50.360> so<00:05:50.520> you 00:05:50.629 --> 00:05:50.639 align:start position:0% components do you have vegetarian so you 00:05:50.639 --> 00:05:55.230 align:start position:0% components do you have vegetarian so you need<00:05:50.800> to<00:05:50.919> change<00:05:51.639> even<00:05:52.360> even<00:05:53.080> very<00:05:53.960> very<00:05:54.960> let's 00:05:55.230 --> 00:05:55.240 align:start position:0% need to change even even very very let's 00:05:55.240 --> 00:06:00.110 align:start position:0% need to change even even very very let's say<00:05:56.039> a<00:05:56.600> old<00:05:57.319> fashion<00:05:58.319> business<00:05:59.120> need<00:05:59.360> to<00:05:59.680> ad<00:06:00.000> to 00:06:00.110 --> 00:06:00.120 align:start position:0% say a old fashion business need to ad to 00:06:00.120 --> 00:06:02.629 align:start position:0% say a old fashion business need to ad to the<00:06:00.400> change<00:06:01.400> what<00:06:01.600> this<00:06:01.759> change<00:06:02.080> means<00:06:02.400> or 00:06:02.629 --> 00:06:02.639 align:start position:0% the change what this change means or 00:06:02.639 --> 00:06:05.629 align:start position:0% the change what this change means or what<00:06:02.759> the<00:06:02.919> project<00:06:03.400> management<00:06:04.400> provide<00:06:05.360> and 00:06:05.629 --> 00:06:05.639 align:start position:0% what the project management provide and 00:06:05.639 --> 00:06:08.870 align:start position:0% what the project management provide and structure<00:06:06.120> for<00:06:06.319> the<00:06:06.759> change<00:06:07.759> and<00:06:08.440> something 00:06:08.870 --> 00:06:08.880 align:start position:0% structure for the change and something 00:06:08.880 --> 00:06:13.029 align:start position:0% structure for the change and something that<00:06:09.199> we<00:06:10.280> H<00:06:11.280> hear<00:06:11.680> very<00:06:11.919> often<00:06:12.240> in<00:06:12.440> Texas<00:06:12.960> if 00:06:13.029 --> 00:06:13.039 align:start position:0% that we H hear very often in Texas if 00:06:13.039 --> 00:06:15.749 align:start position:0% that we H hear very often in Texas if you<00:06:13.160> don't<00:06:13.400> put<00:06:13.560> a<00:06:13.800> deadline<00:06:14.520> will<00:06:14.759> never<00:06:15.039> ever 00:06:15.749 --> 00:06:15.759 align:start position:0% you don't put a deadline will never ever 00:06:15.759 --> 00:06:19.749 align:start position:0% you don't put a deadline will never ever happen<00:06:16.759> say<00:06:16.880> I<00:06:17.000> need<00:06:17.160> to<00:06:17.800> lose<00:06:18.440> weight<00:06:19.440> okay<00:06:19.680> I 00:06:19.749 --> 00:06:19.759 align:start position:0% happen say I need to lose weight okay I 00:06:19.759 --> 00:06:22.870 align:start position:0% happen say I need to lose weight okay I need<00:06:19.919> to<00:06:20.080> lose<00:06:20.440> 10<00:06:20.880> kilos<00:06:21.479> in<00:06:21.680> one<00:06:21.960> year<00:06:22.680> it's 00:06:22.870 --> 00:06:22.880 align:start position:0% need to lose 10 kilos in one year it's 00:06:22.880 --> 00:06:25.749 align:start position:0% need to lose 10 kilos in one year it's not<00:06:23.160> L<00:06:23.440> weight<00:06:23.759> in<00:06:23.919> general<00:06:24.319> thir<00:06:24.840> after<00:06:25.479> five 00:06:25.749 --> 00:06:25.759 align:start position:0% not L weight in general thir after five 00:06:25.759 --> 00:06:28.390 align:start position:0% not L weight in general thir after five years<00:06:26.440> you<00:06:26.639> know<00:06:26.919> not<00:06:27.120> only<00:06:27.599> have<00:06:27.800> not<00:06:28.039> lose 00:06:28.390 --> 00:06:28.400 align:start position:0% years you know not only have not lose 00:06:28.400 --> 00:06:31.550 align:start position:0% years you know not only have not lose any<00:06:28.680> kilo<00:06:28.960> but<00:06:29.080> you<00:06:29.160> are<00:06:29.319> five<00:06:29.680> Kos 00:06:31.550 --> 00:06:31.560 align:start position:0% any kilo but you are five Kos 00:06:31.560 --> 00:06:37.309 align:start position:0% any kilo but you are five Kos f<00:06:32.560> h<00:06:33.160> and<00:06:33.639> what<00:06:34.280> the<00:06:35.280> um<00:06:36.199> aspect<00:06:36.840> for<00:06:37.120> the 00:06:37.309 --> 00:06:37.319 align:start position:0% f h and what the um aspect for the 00:06:37.319 --> 00:06:39.589 align:start position:0% f h and what the um aspect for the people<00:06:37.919> of<00:06:38.160> the<00:06:38.440> the<00:06:38.800> difficulty<00:06:39.039> for<00:06:39.319> the 00:06:39.589 --> 00:06:39.599 align:start position:0% people of the the difficulty for the 00:06:39.599 --> 00:06:42.469 align:start position:0% people of the the difficulty for the people<00:06:40.599> people<00:06:40.919> has<00:06:41.240> puted<00:06:41.520> a<00:06:41.639> smiling<00:06:42.160> face 00:06:42.469 --> 00:06:42.479 align:start position:0% people people has puted a smiling face 00:06:42.479 --> 00:06:46.110 align:start position:0% people people has puted a smiling face but<00:06:42.919> if<00:06:43.039> you<00:06:43.240> go<00:06:43.400> to<00:06:43.639> the<00:06:44.280> studies<00:06:45.280> H<00:06:45.560> we<00:06:45.720> ran 00:06:46.110 --> 00:06:46.120 align:start position:0% but if you go to the studies H we ran 00:06:46.120 --> 00:06:48.110 align:start position:0% but if you go to the studies H we ran there<00:06:46.240> are<00:06:46.479> several<00:06:46.919> studies<00:06:47.400> about<00:06:47.880> if 00:06:48.110 --> 00:06:48.120 align:start position:0% there are several studies about if 00:06:48.120 --> 00:06:50.150 align:start position:0% there are several studies about if people<00:06:48.400> like<00:06:48.680> or<00:06:48.919> hate 00:06:50.150 --> 00:06:50.160 align:start position:0% people like or hate 00:06:50.160 --> 00:06:53.710 align:start position:0% people like or hate change<00:06:51.160> H<00:06:51.880> all<00:06:52.280> concour<00:06:52.919> that<00:06:53.120> the<00:06:53.280> people<00:06:53.599> in 00:06:53.710 --> 00:06:53.720 align:start position:0% change H all concour that the people in 00:06:53.720 --> 00:06:54.629 align:start position:0% change H all concour that the people in general 00:06:54.629 --> 00:06:54.639 align:start position:0% general 00:06:54.639 --> 00:06:57.950 align:start position:0% general terms<00:06:55.639> are<00:06:55.879> more<00:06:56.240> resistant<00:06:56.680> to<00:06:56.840> change 00:06:57.950 --> 00:06:57.960 align:start position:0% terms are more resistant to change 00:06:57.960 --> 00:07:00.270 align:start position:0% terms are more resistant to change than<00:06:58.960> um 00:07:00.270 --> 00:07:00.280 align:start position:0% than um 00:07:00.280 --> 00:07:03.589 align:start position:0% than um in<00:07:00.520> favor<00:07:00.960> of<00:07:01.160> the<00:07:01.319> change<00:07:02.160> so<00:07:02.400> in<00:07:03.120> in<00:07:03.240> general 00:07:03.589 --> 00:07:03.599 align:start position:0% in favor of the change so in in general 00:07:03.599 --> 00:07:07.309 align:start position:0% in favor of the change so in in general terms<00:07:03.960> people<00:07:04.199> suffer<00:07:04.639> with<00:07:04.759> the 00:07:07.309 --> 00:07:07.319 align:start position:0% 00:07:07.319 --> 00:07:09.950 align:start position:0% change<00:07:08.319> what<00:07:08.440> means<00:07:08.680> for<00:07:08.879> the<00:07:09.080> people<00:07:09.759> that 00:07:09.950 --> 00:07:09.960 align:start position:0% change what means for the people that 00:07:09.960 --> 00:07:13.070 align:start position:0% change what means for the people that they<00:07:10.080> are<00:07:10.759> a<00:07:11.280> instead<00:07:11.639> of<00:07:11.840> having<00:07:12.199> a<00:07:12.479> a<00:07:12.840> role 00:07:13.070 --> 00:07:13.080 align:start position:0% they are a instead of having a a role 00:07:13.080 --> 00:07:15.270 align:start position:0% they are a instead of having a a role for<00:07:13.319> all<00:07:13.479> your<00:07:13.720> life<00:07:14.240> you<00:07:14.400> need<00:07:14.599> to<00:07:14.759> go<00:07:14.960> to<00:07:15.080> a 00:07:15.270 --> 00:07:15.280 align:start position:0% for all your life you need to go to a 00:07:15.280 --> 00:07:16.790 align:start position:0% for all your life you need to go to a project<00:07:15.759> the<00:07:15.879> project<00:07:16.240> end<00:07:16.479> and<00:07:16.599> then<00:07:16.680> you 00:07:16.790 --> 00:07:16.800 align:start position:0% project the project end and then you 00:07:16.800 --> 00:07:18.270 align:start position:0% project the project end and then you need<00:07:16.919> to<00:07:17.080> go<00:07:17.199> to<00:07:17.400> the<00:07:17.639> project<00:07:18.000> and<00:07:18.120> the 00:07:18.270 --> 00:07:18.280 align:start position:0% need to go to the project and the 00:07:18.280 --> 00:07:20.790 align:start position:0% need to go to the project and the project<00:07:18.599> ends<00:07:19.199> and<00:07:19.360> this<00:07:19.479> is<00:07:19.680> a<00:07:20.120> significant 00:07:20.790 --> 00:07:20.800 align:start position:0% project ends and this is a significant 00:07:20.800 --> 00:07:25.550 align:start position:0% project ends and this is a significant change<00:07:21.479> in<00:07:21.759> how<00:07:22.520> the<00:07:22.720> people<00:07:23.479> a<00:07:23.759> work<00:07:24.039> in<00:07:24.199> the 00:07:25.550 --> 00:07:25.560 align:start position:0% change in how the people a work in the 00:07:25.560 --> 00:07:28.189 align:start position:0% change in how the people a work in the companies<00:07:26.560> so<00:07:26.800> so<00:07:27.000> Louise<00:07:27.440> are<00:07:27.560> you<00:07:27.800> a<00:07:28.000> are<00:07:28.120> you 00:07:28.189 --> 00:07:28.199 align:start position:0% companies so so Louise are you a are you 00:07:28.199 --> 00:07:31.150 align:start position:0% companies so so Louise are you a are you a<00:07:28.360> smiley<00:07:28.759> face<00:07:29.000> or<00:07:29.120> are<00:07:29.199> you<00:07:29.280> a<00:07:29.520> grumpy<00:07:30.160> face 00:07:31.150 --> 00:07:31.160 align:start position:0% a smiley face or are you a grumpy face 00:07:31.160 --> 00:07:33.589 align:start position:0% a smiley face or are you a grumpy face well<00:07:31.360> I'm<00:07:31.560> a<00:07:32.000> you<00:07:32.120> know<00:07:32.400> by<00:07:32.560> the<00:07:32.800> necessity<00:07:33.400> of 00:07:33.589 --> 00:07:33.599 align:start position:0% well I'm a you know by the necessity of 00:07:33.599 --> 00:07:35.670 align:start position:0% well I'm a you know by the necessity of what<00:07:33.759> we<00:07:33.919> do<00:07:34.360> I<00:07:34.479> think<00:07:34.840> we<00:07:34.960> can<00:07:35.120> only<00:07:35.360> be<00:07:35.520> a 00:07:35.670 --> 00:07:35.680 align:start position:0% what we do I think we can only be a 00:07:35.680 --> 00:07:39.749 align:start position:0% what we do I think we can only be a smiley<00:07:36.120> face<00:07:36.440> can't<00:07:36.800> we<00:07:37.919> um<00:07:38.919> yeah<00:07:39.080> look<00:07:39.319> I<00:07:39.639> I 00:07:39.749 --> 00:07:39.759 align:start position:0% smiley face can't we um yeah look I I 00:07:39.759 --> 00:07:42.909 align:start position:0% smiley face can't we um yeah look I I agree<00:07:40.080> with<00:07:40.440> Pedro<00:07:41.000> 100%<00:07:41.680> I<00:07:41.800> think<00:07:42.440> the<00:07:42.639> world 00:07:42.909 --> 00:07:42.919 align:start position:0% agree with Pedro 100% I think the world 00:07:42.919 --> 00:07:45.749 align:start position:0% agree with Pedro 100% I think the world has<00:07:43.240> never<00:07:43.599> changed<00:07:44.319> faster<00:07:44.840> than<00:07:45.039> it<00:07:45.199> does 00:07:45.749 --> 00:07:45.759 align:start position:0% has never changed faster than it does 00:07:45.759 --> 00:07:47.869 align:start position:0% has never changed faster than it does right<00:07:45.960> now<00:07:46.639> and<00:07:46.800> I'm<00:07:46.879> sure<00:07:47.120> I<00:07:47.240> used<00:07:47.479> to<00:07:47.599> say 00:07:47.869 --> 00:07:47.879 align:start position:0% right now and I'm sure I used to say 00:07:47.879 --> 00:07:49.869 align:start position:0% right now and I'm sure I used to say this<00:07:48.080> to<00:07:48.319> our<00:07:48.520> people<00:07:48.759> and<00:07:48.919> our<00:07:49.120> customers 00:07:49.869 --> 00:07:49.879 align:start position:0% this to our people and our customers 00:07:49.879 --> 00:07:52.629 align:start position:0% this to our people and our customers before<00:07:50.240> Co<00:07:51.120> I<00:07:51.240> feel<00:07:51.520> like<00:07:51.720> in<00:07:51.879> the 00:07:52.629 --> 00:07:52.639 align:start position:0% before Co I feel like in the 00:07:52.639 --> 00:07:54.830 align:start position:0% before Co I feel like in the last<00:07:53.639> you<00:07:53.759> know<00:07:54.159> I'm<00:07:54.240> going<00:07:54.360> to<00:07:54.479> talk<00:07:54.639> about 00:07:54.830 --> 00:07:54.840 align:start position:0% last you know I'm going to talk about 00:07:54.840 --> 00:07:56.510 align:start position:0% last you know I'm going to talk about the<00:07:55.000> before<00:07:55.400> times<00:07:55.720> a<00:07:55.840> little<00:07:56.039> bit<00:07:56.240> so 00:07:56.510 --> 00:07:56.520 align:start position:0% the before times a little bit so 00:07:56.520 --> 00:07:59.670 align:start position:0% the before times a little bit so pre-2020<00:07:57.440> I<00:07:57.879> think<00:07:58.639> you<00:07:58.759> know<00:07:58.919> the<00:07:59.039> rate<00:07:59.280> of 00:07:59.670 --> 00:07:59.680 align:start position:0% pre-2020 I think you know the rate of 00:07:59.680 --> 00:08:01.790 align:start position:0% pre-2020 I think you know the rate of organizational<00:08:00.520> change<00:08:00.919> was<00:08:01.240> greater<00:08:01.599> than 00:08:01.790 --> 00:08:01.800 align:start position:0% organizational change was greater than 00:08:01.800 --> 00:08:04.230 align:start position:0% organizational change was greater than we'd<00:08:02.159> ever<00:08:02.400> seen<00:08:02.680> it<00:08:02.919> before<00:08:03.400> up<00:08:03.560> to<00:08:03.800> that 00:08:04.230 --> 00:08:04.240 align:start position:0% we'd ever seen it before up to that 00:08:04.240 --> 00:08:09.550 align:start position:0% we'd ever seen it before up to that point<00:08:05.240> and<00:08:05.440> then<00:08:06.240> um<00:08:06.960> Co<00:08:07.720> happens<00:08:08.720> and<00:08:09.240> what<00:08:09.400> we 00:08:09.550 --> 00:08:09.560 align:start position:0% point and then um Co happens and what we 00:08:09.560 --> 00:08:12.270 align:start position:0% point and then um Co happens and what we see<00:08:09.919> since<00:08:10.240> then<00:08:10.400> is<00:08:10.560> it<00:08:10.759> going<00:08:11.240> even<00:08:11.639> faster 00:08:12.270 --> 00:08:12.280 align:start position:0% see since then is it going even faster 00:08:12.280 --> 00:08:14.510 align:start position:0% see since then is it going even faster if<00:08:12.479> that<00:08:12.639> was<00:08:12.919> possible<00:08:13.759> uh<00:08:13.879> and<00:08:14.039> it<00:08:14.199> it<00:08:14.280> seems 00:08:14.510 --> 00:08:14.520 align:start position:0% if that was possible uh and it it seems 00:08:14.520 --> 00:08:17.309 align:start position:0% if that was possible uh and it it seems it<00:08:14.680> is<00:08:14.960> possible<00:08:15.240> you<00:08:15.360> know<00:08:15.599> I<00:08:15.800> think<00:08:16.800> uh<00:08:17.199> you 00:08:17.309 --> 00:08:17.319 align:start position:0% it is possible you know I think uh you 00:08:17.319 --> 00:08:20.309 align:start position:0% it is possible you know I think uh you know<00:08:18.280> I<00:08:18.360> think<00:08:18.560> preco<00:08:19.280> I<00:08:19.479> I<00:08:19.639> I<00:08:19.720> used<00:08:19.919> to<00:08:20.080> say 00:08:20.309 --> 00:08:20.319 align:start position:0% know I think preco I I I used to say 00:08:20.319 --> 00:08:22.029 align:start position:0% know I think preco I I I used to say that<00:08:20.440> on<00:08:20.639> average<00:08:20.960> our<00:08:21.280> customers<00:08:21.680> were<00:08:21.840> going 00:08:22.029 --> 00:08:22.039 align:start position:0% that on average our customers were going 00:08:22.039 --> 00:08:23.909 align:start position:0% that on average our customers were going through<00:08:22.319> organizational<00:08:23.080> restructures 00:08:23.909 --> 00:08:23.919 align:start position:0% through organizational restructures 00:08:23.919 --> 00:08:26.189 align:start position:0% through organizational restructures about<00:08:24.639> you<00:08:24.759> know<00:08:24.960> every<00:08:25.319> two<00:08:25.520> and<00:08:25.639> a<00:08:25.800> half<00:08:26.000> to 00:08:26.189 --> 00:08:26.199 align:start position:0% about you know every two and a half to 00:08:26.199 --> 00:08:30.110 align:start position:0% about you know every two and a half to three<00:08:26.919> years<00:08:27.919> that's<00:08:28.240> 12<00:08:28.639> to<00:08:28.840> 18<00:08:29.240> months 00:08:30.110 --> 00:08:30.120 align:start position:0% three years that's 12 to 18 months 00:08:30.120 --> 00:08:32.870 align:start position:0% three years that's 12 to 18 months now<00:08:31.000> organ<00:08:31.520> large<00:08:31.879> organizations<00:08:32.680> and 00:08:32.870 --> 00:08:32.880 align:start position:0% now organ large organizations and 00:08:32.880 --> 00:08:34.110 align:start position:0% now organ large organizations and government<00:08:33.320> agencies<00:08:33.800> who<00:08:33.959> are 00:08:34.110 --> 00:08:34.120 align:start position:0% government agencies who are 00:08:34.120 --> 00:08:36.430 align:start position:0% government agencies who are predominantly<00:08:34.599> our<00:08:34.839> customer<00:08:35.240> base<00:08:36.080> what<00:08:36.240> we 00:08:36.430 --> 00:08:36.440 align:start position:0% predominantly our customer base what we 00:08:36.440 --> 00:08:38.509 align:start position:0% predominantly our customer base what we observe<00:08:36.919> is<00:08:37.039> that<00:08:37.200> they<00:08:37.320> are<00:08:37.519> in<00:08:37.640> a<00:08:37.919> almost 00:08:38.509 --> 00:08:38.519 align:start position:0% observe is that they are in a almost 00:08:38.519 --> 00:08:42.430 align:start position:0% observe is that they are in a almost continual<00:08:39.440> cycle<00:08:40.000> of<00:08:40.440> change<00:08:41.440> so 00:08:42.430 --> 00:08:42.440 align:start position:0% continual cycle of change so 00:08:42.440 --> 00:08:44.269 align:start position:0% continual cycle of change so unfortunately<00:08:43.080> the<00:08:43.240> grumpy<00:08:43.760> faed<00:08:44.080> people 00:08:44.269 --> 00:08:44.279 align:start position:0% unfortunately the grumpy faed people 00:08:44.279 --> 00:08:47.030 align:start position:0% unfortunately the grumpy faed people have<00:08:44.440> got<00:08:44.600> a<00:08:45.160> problem<00:08:46.160> um<00:08:46.440> because<00:08:46.720> this<00:08:46.839> is 00:08:47.030 --> 00:08:47.040 align:start position:0% have got a problem um because this is 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a really 00:08:55.600 --> 00:08:57.110 align:start position:0% world is now yeah that's that's a really good<00:08:55.880> that's<00:08:56.040> a<00:08:56.160> really<00:08:56.360> good<00:08:56.560> point<00:08:56.839> I<00:08:56.920> think 00:08:57.110 --> 00:08:57.120 align:start position:0% good that's a really good point I think 00:08:57.120 --> 00:08:59.750 align:start position:0% good that's a really good point I think it's<00:08:57.959> it's<00:08:58.200> it's<00:08:58.399> great<00:08:58.640> to<00:08:59.000> sort<00:08:59.200> of<00:08:59.519> be<00:08:59.680> a 00:08:59.750 --> 00:08:59.760 align:start position:0% it's it's it's great to sort of be a 00:08:59.760 --> 00:09:01.710 align:start position:0% it's it's it's great to sort of be a little<00:09:00.000> introspective<00:09:00.680> and<00:09:01.160> ask<00:09:01.360> yourself 00:09:01.710 --> 00:09:01.720 align:start position:0% little introspective and ask yourself 00:09:01.720 --> 00:09:03.150 align:start position:0% little introspective and ask yourself how<00:09:01.839> do<00:09:01.959> I<00:09:02.079> feel<00:09:02.320> about<00:09:02.560> this<00:09:02.720> but<00:09:02.839> at<00:09:02.959> the<00:09:03.040> end 00:09:03.150 --> 00:09:03.160 align:start position:0% how do I feel about this but at the end 00:09:03.160 --> 00:09:05.590 align:start position:0% how do I feel about this but at the end of<00:09:03.240> the<00:09:03.360> day<00:09:03.760> it's<00:09:03.959> happening<00:09:04.440> guys<00:09:05.120> whe 00:09:05.590 --> 00:09:05.600 align:start position:0% of the day it's happening guys whe 00:09:05.600 --> 00:09:07.310 align:start position:0% of the day it's happening guys whe whether<00:09:05.760> you<00:09:05.880> want<00:09:06.079> it<00:09:06.240> to<00:09:06.440> or<00:09:06.600> not<00:09:07.120> it's 00:09:07.310 --> 00:09:07.320 align:start position:0% whether you want it to or not it's 00:09:07.320 --> 00:09:11.590 align:start position:0% whether you want it to or not it's happening<00:09:07.720> so<00:09:08.040> so<00:09:08.480> you<00:09:08.680> can<00:09:09.360> um<00:09:10.160> my<00:09:10.399> my<00:09:10.800> my 00:09:11.590 --> 00:09:11.600 align:start position:0% happening so so you can um my my my 00:09:11.600 --> 00:09:15.430 align:start position:0% happening so so you can um my my my 16-year-old<00:09:12.600> son<00:09:12.920> I<00:09:13.040> have<00:09:13.279> twin<00:09:13.800> boys<00:09:14.800> and<00:09:15.279> uh 00:09:15.430 --> 00:09:15.440 align:start position:0% 16-year-old son I have twin boys and uh 00:09:15.440 --> 00:09:16.870 align:start position:0% 16-year-old son I have twin boys and uh he<00:09:15.560> came<00:09:15.720> to<00:09:15.800> me<00:09:15.959> the<00:09:16.040> other<00:09:16.200> day<00:09:16.360> Dad<00:09:16.600> he<00:09:16.680> said 00:09:16.870 --> 00:09:16.880 align:start position:0% he came to me the other day Dad he said 00:09:16.880 --> 00:09:18.790 align:start position:0% he came to me the other day Dad he said I've<00:09:17.279> discovered<00:09:17.600> this<00:09:17.839> amazing<00:09:18.360> Secret 00:09:18.790 --> 00:09:18.800 align:start position:0% I've discovered this amazing Secret 00:09:18.800 --> 00:09:21.550 align:start position:0% I've discovered this amazing Secret online<00:09:19.720> to<00:09:20.040> happiness<00:09:20.720> I<00:09:20.800> said<00:09:21.040> oh<00:09:21.200> what's 00:09:21.550 --> 00:09:21.560 align:start position:0% online to happiness I said oh what's 00:09:21.560 --> 00:09:23.910 align:start position:0% online to happiness I said oh what's what's<00:09:21.880> what's<00:09:22.200> that<00:09:23.160> and<00:09:23.440> and<00:09:23.560> then<00:09:23.760> and<00:09:23.839> it 00:09:23.910 --> 00:09:23.920 align:start position:0% what's what's that and and then and it 00:09:23.920 --> 00:09:27.150 align:start position:0% what's what's that and and then and it was<00:09:24.120> basically<00:09:24.600> you<00:09:24.880> know<00:09:25.880> uh<00:09:26.519> I<00:09:26.640> forget<00:09:26.920> who 00:09:27.150 --> 00:09:27.160 align:start position:0% was basically you know uh I forget who 00:09:27.160 --> 00:09:28.550 align:start position:0% was basically you know uh I forget who who<00:09:27.320> the<00:09:27.440> quote<00:09:27.680> was<00:09:27.800> from<00:09:28.040> but<00:09:28.279> it<00:09:28.360> was 00:09:28.550 --> 00:09:28.560 align:start position:0% who the quote was from but it was 00:09:28.560 --> 00:09:30.030 align:start position:0% who the quote was from but it was basically 00:09:30.030 --> 00:09:30.040 align:start position:0% basically 00:09:30.040 --> 00:09:34.069 align:start position:0% basically um<00:09:31.040> you<00:09:31.160> know<00:09:31.720> give<00:09:31.880> me<00:09:32.079> the<00:09:32.279> give<00:09:32.399> me<00:09:32.680> the<00:09:33.200> the 00:09:34.069 --> 00:09:34.079 align:start position:0% um you know give me the give me the the 00:09:34.079 --> 00:09:36.470 align:start position:0% um you know give me the give me the the the<00:09:34.279> patience<00:09:34.760> to<00:09:35.160> to<00:09:35.519> to<00:09:35.959> live<00:09:36.200> through 00:09:36.470 --> 00:09:36.480 align:start position:0% the patience to to to live through 00:09:36.480 --> 00:09:39.670 align:start position:0% the patience to to to live through things<00:09:36.720> I<00:09:36.880> can't<00:09:37.120> change<00:09:37.600> give<00:09:37.760> me<00:09:37.959> the<00:09:38.760> the<00:09:39.360> uh 00:09:39.670 --> 00:09:39.680 align:start position:0% things I can't change give me the the uh 00:09:39.680 --> 00:09:41.470 align:start position:0% things I can't change give me the the uh the<00:09:40.000> the<00:09:40.160> the<00:09:40.320> energy<00:09:40.640> to<00:09:40.800> change<00:09:41.120> the<00:09:41.240> things 00:09:41.470 --> 00:09:41.480 align:start position:0% the the the energy to change the things 00:09:41.480 --> 00:09:43.230 align:start position:0% the the the energy to change the things I<00:09:41.640> can<00:09:41.880> change<00:09:42.200> and<00:09:42.320> the<00:09:42.440> wisdom<00:09:42.760> to<00:09:42.920> know<00:09:43.120> the 00:09:43.230 --> 00:09:43.240 align:start position:0% I can change and the wisdom to know the 00:09:43.240 --> 00:09:45.670 align:start position:0% I can change and the wisdom to know the difference<00:09:43.560> between<00:09:43.880> the<00:09:44.079> two<00:09:45.079> right<00:09:45.360> so<00:09:45.560> the 00:09:45.670 --> 00:09:45.680 align:start position:0% difference between the two right so the 00:09:45.680 --> 00:09:48.790 align:start position:0% difference between the two right so the things<00:09:45.959> that<00:09:46.160> you<00:09:46.760> things<00:09:47.000> that<00:09:47.440> you<00:09:48.440> uh<00:09:48.640> that 00:09:48.790 --> 00:09:48.800 align:start position:0% things that you things that you uh that 00:09:48.800 --> 00:09:50.949 align:start position:0% things that you things that you uh that you<00:09:48.920> know<00:09:49.160> you<00:09:49.279> can<00:09:49.480> change<00:09:50.079> and<00:09:50.200> you<00:09:50.320> can<00:09:50.800> get 00:09:50.949 --> 00:09:50.959 align:start position:0% you know you can change and you can get 00:09:50.959 --> 00:09:53.030 align:start position:0% you know you can change and you can get out<00:09:51.160> there<00:09:51.279> and<00:09:51.440> do<00:09:51.600> it<00:09:52.000> go<00:09:52.200> go<00:09:52.360> change<00:09:52.640> it 00:09:53.030 --> 00:09:53.040 align:start position:0% out there and do it go go change it 00:09:53.040 --> 00:09:57.310 align:start position:0% out there and do it go go change it right<00:09:53.600> but<00:09:54.480> you<00:09:55.120> this<00:09:55.200> is<00:09:55.320> a<00:09:55.480> quote<00:09:55.959> from<00:09:56.959> San 00:09:57.310 --> 00:09:57.320 align:start position:0% right but you this is a quote from San 00:09:57.320 --> 00:10:00.190 align:start position:0% right but you this is a quote from San ignio<00:09:57.920> who<00:09:58.120> is<00:09:58.560> the<00:09:58.760> Spanish<00:09:59.079> f 00:10:00.190 --> 00:10:00.200 align:start position:0% ignio who is the Spanish f 00:10:00.200 --> 00:10:03.389 align:start position:0% ignio who is the Spanish f ofas<00:10:01.200> who<00:10:01.360> is<00:10:02.120> yeah<00:10:02.440> do<00:10:02.480> you<00:10:02.600> know<00:10:03.079> I've<00:10:03.200> seen 00:10:03.389 --> 00:10:03.399 align:start position:0% ofas who is yeah do you know I've seen 00:10:03.399 --> 00:10:05.710 align:start position:0% ofas who is yeah do you know I've seen it<00:10:03.600> attributed<00:10:04.120> to<00:10:04.399> several<00:10:04.800> people<00:10:05.160> Pedro<00:10:05.560> so 00:10:05.710 --> 00:10:05.720 align:start position:0% it attributed to several people Pedro so 00:10:05.720 --> 00:10:07.110 align:start position:0% it attributed to several people Pedro so I'm<00:10:05.839> not<00:10:05.959> going<00:10:06.040> to<00:10:06.200> get<00:10:06.320> into<00:10:06.480> a<00:10:06.640> fight<00:10:06.880> over 00:10:07.110 --> 00:10:07.120 align:start position:0% I'm not going to get into a fight over 00:10:07.120 --> 00:10:08.829 align:start position:0% I'm not going to get into a fight over that<00:10:07.480> you<00:10:07.600> can<00:10:07.800> have<00:10:07.959> that<00:10:08.120> for<00:10:08.279> the<00:10:08.440> span 00:10:08.829 --> 00:10:08.839 align:start position:0% that you can have that for the span 00:10:08.839 --> 00:10:11.590 align:start position:0% that you can have that for the span Spanish<00:10:09.560> for<00:10:09.680> the<00:10:09.800> Spanish<00:10:10.399> speakers<00:10:11.399> we'll 00:10:11.590 --> 00:10:11.600 align:start position:0% Spanish for the Spanish speakers we'll 00:10:11.600 --> 00:10:14.389 align:start position:0% Spanish for the Spanish speakers we'll give<00:10:11.720> you<00:10:11.880> that<00:10:12.000> one<00:10:12.160> one<00:10:12.360> nil<00:10:12.600> to<00:10:12.760> Spain<00:10:13.360> uh 00:10:14.389 --> 00:10:14.399 align:start position:0% give you that one one nil to Spain uh 00:10:14.399 --> 00:10:16.710 align:start position:0% give you that one one nil to Spain uh oh<00:10:15.399> we'll<00:10:15.560> see<00:10:15.720> what<00:10:15.839> the<00:10:15.920> score<00:10:16.240> is<00:10:16.440> by<00:10:16.600> the 00:10:16.710 --> 00:10:16.720 align:start position:0% oh we'll see what the score is by the 00:10:16.720 --> 00:10:22.030 align:start position:0% oh we'll see what the score is by the end<00:10:17.560> so<00:10:17.920> so<00:10:18.600> change<00:10:18.920> is<00:10:19.519> happening<00:10:20.800> and<00:10:21.800> here's 00:10:22.030 --> 00:10:22.040 align:start position:0% end so so change is happening and here's 00:10:22.040 --> 00:10:23.710 align:start position:0% end so so change is happening and here's sort<00:10:22.200> of<00:10:22.360> what<00:10:22.480> I'd<00:10:22.640> love<00:10:22.839> to<00:10:23.040> try<00:10:23.200> and 00:10:23.710 --> 00:10:23.720 align:start position:0% sort of what I'd love to try and 00:10:23.720 --> 00:10:26.550 align:start position:0% sort of what I'd love to try and understand<00:10:24.360> is<00:10:25.360> um<00:10:25.600> you<00:10:25.680> know<00:10:25.880> so<00:10:26.079> change<00:10:26.360> is 00:10:26.550 --> 00:10:26.560 align:start position:0% understand is um you know so change is 00:10:26.560 --> 00:10:29.110 align:start position:0% understand is um you know so change is happening<00:10:27.000> because<00:10:27.680> organizations<00:10:28.680> goals 00:10:29.110 --> 00:10:29.120 align:start position:0% happening because organizations goals 00:10:29.120 --> 00:10:31.230 align:start position:0% happening because organizations goals have<00:10:29.320> have<00:10:29.440> moved<00:10:30.160> right<00:10:30.519> they've<00:10:30.720> got<00:10:30.920> goals 00:10:31.230 --> 00:10:31.240 align:start position:0% have have moved right they've got goals 00:10:31.240 --> 00:10:33.750 align:start position:0% have have moved right they've got goals they're<00:10:31.360> trying<00:10:31.560> to<00:10:31.680> achieve<00:10:32.040> them<00:10:32.720> so<00:10:33.079> what 00:10:33.750 --> 00:10:33.760 align:start position:0% they're trying to achieve them so what 00:10:33.760 --> 00:10:35.790 align:start position:0% they're trying to achieve them so what what's<00:10:34.040> the<00:10:34.160> role<00:10:34.399> of<00:10:34.519> the<00:10:34.720> pmo<00:10:35.320> what<00:10:35.480> should 00:10:35.790 --> 00:10:35.800 align:start position:0% what's the role of the pmo what should 00:10:35.800 --> 00:10:39.509 align:start position:0% what's the role of the pmo what should the<00:10:35.920> role<00:10:36.120> of<00:10:36.240> the<00:10:36.639> pmo<00:10:37.639> be<00:10:38.440> in<00:10:38.920> in<00:10:39.120> making 00:10:39.509 --> 00:10:39.519 align:start position:0% the role of the pmo be in in making 00:10:39.519 --> 00:10:41.590 align:start position:0% the role of the pmo be in in making change 00:10:41.590 --> 00:10:41.600 align:start position:0% change 00:10:41.600 --> 00:10:44.069 align:start position:0% change happen 00:10:44.069 --> 00:10:44.079 align:start position:0% happen 00:10:44.079 --> 00:10:47.590 align:start position:0% happen Pedro<00:10:45.079> yeah<00:10:46.040> well<00:10:46.320> the<00:10:46.519> role<00:10:46.760> of<00:10:46.880> the<00:10:47.040> pmo<00:10:47.480> is 00:10:47.590 --> 00:10:47.600 align:start position:0% Pedro yeah well the role of the pmo is 00:10:47.600 --> 00:10:50.670 align:start position:0% Pedro yeah well the role of the pmo is to<00:10:48.000> join<00:10:48.399> the<00:10:48.600> business<00:10:49.040> with<00:10:49.240> the<00:10:49.480> projects 00:10:50.670 --> 00:10:50.680 align:start position:0% to join the business with the projects 00:10:50.680 --> 00:10:55.150 align:start position:0% to join the business with the projects since<00:10:51.680> uh<00:10:52.600> the<00:10:52.959> component<00:10:53.519> of<00:10:53.839> business<00:10:54.839> or 00:10:55.150 --> 00:10:55.160 align:start position:0% since uh the component of business or 00:10:55.160 --> 00:10:58.389 align:start position:0% since uh the component of business or investment<00:10:55.800> is<00:10:56.040> higher<00:10:56.920> and<00:10:57.240> the<00:10:57.880> component 00:10:58.389 --> 00:10:58.399 align:start position:0% investment is higher and the component 00:10:58.399 --> 00:10:59.910 align:start position:0% investment is higher and the component of<00:10:58.600> routinary 00:10:59.910 --> 00:10:59.920 align:start position:0% of routinary 00:10:59.920 --> 00:11:04.389 align:start position:0% of routinary keep<00:11:00.200> the<00:11:00.360> likes<00:11:01.160> on<00:11:02.160> a<00:11:02.880> part<00:11:03.279> of<00:11:03.440> the<00:11:03.639> company 00:11:04.389 --> 00:11:04.399 align:start position:0% keep the likes on a part of the company 00:11:04.399 --> 00:11:07.310 align:start position:0% keep the likes on a part of the company has<00:11:04.720> less<00:11:05.040> resources<00:11:05.920> has 00:11:07.310 --> 00:11:07.320 align:start position:0% has less resources has 00:11:07.320 --> 00:11:12.310 align:start position:0% has less resources has less<00:11:08.320> money<00:11:09.120> available<00:11:10.120> that<00:11:10.279> means<00:11:10.680> the<00:11:11.320> pmo 00:11:12.310 --> 00:11:12.320 align:start position:0% less money available that means the pmo 00:11:12.320 --> 00:11:14.389 align:start position:0% less money available that means the pmo play<00:11:12.600> a<00:11:12.720> central<00:11:13.079> role<00:11:13.279> in<00:11:13.399> the<00:11:13.560> change<00:11:14.120> if<00:11:14.240> you 00:11:14.389 --> 00:11:14.399 align:start position:0% play a central role in the change if you 00:11:14.399 --> 00:11:16.629 align:start position:0% play a central role in the change if you would<00:11:14.600> like<00:11:14.760> to<00:11:14.920> make<00:11:15.120> more<00:11:15.800> projects<00:11:16.320> if<00:11:16.440> you 00:11:16.629 --> 00:11:16.639 align:start position:0% would like to make more projects if you 00:11:16.639 --> 00:11:20.190 align:start position:0% would like to make more projects if you like<00:11:16.800> to<00:11:17.240> change<00:11:18.240> more<00:11:18.600> and<00:11:18.839> faster<00:11:19.440> as<00:11:19.839> we 00:11:20.190 --> 00:11:20.200 align:start position:0% like to change more and faster as we 00:11:20.200 --> 00:11:21.710 align:start position:0% like to change more and faster as we stated<00:11:20.839> very 00:11:21.710 --> 00:11:21.720 align:start position:0% stated very 00:11:21.720 --> 00:11:25.829 align:start position:0% stated very clearly<00:11:22.720> H<00:11:23.399> we<00:11:23.519> need<00:11:23.800> a<00:11:24.120> a<00:11:24.279> better<00:11:24.760> or<00:11:25.040> a<00:11:25.200> better 00:11:25.829 --> 00:11:25.839 align:start position:0% clearly H we need a a better or a better 00:11:25.839 --> 00:11:29.269 align:start position:0% clearly H we need a a better or a better connection<00:11:26.839> du<00:11:27.079> to<00:11:27.560> the<00:11:27.760> projects<00:11:28.160> are<00:11:28.920> EX 00:11:29.269 --> 00:11:29.279 align:start position:0% connection du to the projects are EX 00:11:29.279 --> 00:11:32.389 align:start position:0% connection du to the projects are EX uted<00:11:29.760> in<00:11:29.880> order<00:11:30.160> to<00:11:30.440> achieve<00:11:31.079> value<00:11:32.079> and<00:11:32.240> who 00:11:32.389 --> 00:11:32.399 align:start position:0% uted in order to achieve value and who 00:11:32.399 --> 00:11:34.949 align:start position:0% uted in order to achieve value and who knows<00:11:32.800> where<00:11:33.079> the<00:11:33.279> value<00:11:33.680> is<00:11:34.240> the 00:11:34.949 --> 00:11:34.959 align:start position:0% knows where the value is the 00:11:34.959 --> 00:11:38.870 align:start position:0% knows where the value is the business<00:11:35.959> in<00:11:36.880> unless<00:11:37.279> you<00:11:37.480> run<00:11:37.920> a 00:11:38.870 --> 00:11:38.880 align:start position:0% business in unless you run a 00:11:38.880 --> 00:11:40.829 align:start position:0% business in unless you run a construction<00:11:39.560> company<00:11:40.000> where<00:11:40.200> the<00:11:40.399> value<00:11:40.680> is 00:11:40.829 --> 00:11:40.839 align:start position:0% construction company where the value is 00:11:40.839 --> 00:11:42.629 align:start position:0% construction company where the value is to<00:11:41.440> to 00:11:42.629 --> 00:11:42.639 align:start position:0% to to 00:11:42.639 --> 00:11:45.710 align:start position:0% to to build<00:11:43.639> things<00:11:44.160> and<00:11:44.399> then<00:11:44.800> somebody<00:11:45.320> PID<00:11:45.560> you 00:11:45.710 --> 00:11:45.720 align:start position:0% build things and then somebody PID you 00:11:45.720 --> 00:11:48.949 align:start position:0% build things and then somebody PID you for<00:11:45.920> doing<00:11:46.440> that<00:11:47.440> okay<00:11:47.680> in<00:11:47.839> this<00:11:48.000> case<00:11:48.320> the<00:11:48.680> the 00:11:48.949 --> 00:11:48.959 align:start position:0% for doing that okay in this case the the 00:11:48.959 --> 00:11:51.550 align:start position:0% for doing that okay in this case the the the<00:11:49.120> value<00:11:49.440> is<00:11:49.600> in<00:11:49.839> the<00:11:50.519> deliverables<00:11:51.160> itself 00:11:51.550 --> 00:11:51.560 align:start position:0% the value is in the deliverables itself 00:11:51.560 --> 00:11:55.110 align:start position:0% the value is in the deliverables itself or<00:11:51.959> themselves<00:11:52.920> but<00:11:53.639> for<00:11:53.959> the<00:11:54.320> B<00:11:54.560> most<00:11:54.800> of<00:11:54.959> the 00:11:55.110 --> 00:11:55.120 align:start position:0% or themselves but for the B most of the 00:11:55.120 --> 00:11:56.870 align:start position:0% or themselves but for the B most of the companies<00:11:55.519> has<00:11:55.800> projects<00:11:56.200> in<00:11:56.320> order<00:11:56.600> to 00:11:56.870 --> 00:11:56.880 align:start position:0% companies has projects in order to 00:11:56.880 --> 00:11:58.670 align:start position:0% companies has projects in order to provide<00:11:57.240> certain<00:11:57.680> new<00:11:57.920> future<00:11:58.440> new 00:11:58.670 --> 00:11:58.680 align:start position:0% provide certain new future new 00:11:58.680 --> 00:12:01.629 align:start position:0% provide certain new future new characteristics<00:11:59.639> new<00:12:00.639> process<00:12:01.120> or<00:12:01.360> new 00:12:01.629 --> 00:12:01.639 align:start position:0% characteristics new process or new 00:12:01.639 --> 00:12:05.949 align:start position:0% characteristics new process or new Machinery<00:12:02.839> to<00:12:03.839> produce<00:12:04.320> chemicals<00:12:04.880> or<00:12:05.160> Pharma 00:12:05.949 --> 00:12:05.959 align:start position:0% Machinery to produce chemicals or Pharma 00:12:05.959 --> 00:12:09.710 align:start position:0% Machinery to produce chemicals or Pharma or<00:12:06.279> sell<00:12:06.639> more<00:12:07.600> or<00:12:08.600> so<00:12:08.800> in<00:12:08.920> order<00:12:09.200> to<00:12:09.360> do<00:12:09.560> that 00:12:09.710 --> 00:12:09.720 align:start position:0% or sell more or so in order to do that 00:12:09.720 --> 00:12:13.110 align:start position:0% or sell more or so in order to do that we<00:12:09.839> need<00:12:10.000> to<00:12:10.480> fully<00:12:11.279> understand<00:12:12.279> ER<00:12:12.920> the 00:12:13.110 --> 00:12:13.120 align:start position:0% we need to fully understand ER the 00:12:13.120 --> 00:12:15.629 align:start position:0% we need to fully understand ER the business<00:12:13.560> goals<00:12:14.399> that's<00:12:14.639> why<00:12:14.800> I<00:12:14.920> always<00:12:15.279> say 00:12:15.629 --> 00:12:15.639 align:start position:0% business goals that's why I always say 00:12:15.639 --> 00:12:18.750 align:start position:0% business goals that's why I always say that<00:12:16.279> I'm<00:12:16.440> being<00:12:16.680> a<00:12:16.839> pmo<00:12:17.199> Consultants<00:12:17.800> maybe 00:12:18.750 --> 00:12:18.760 align:start position:0% that I'm being a pmo Consultants maybe 00:12:18.760 --> 00:12:21.350 align:start position:0% that I'm being a pmo Consultants maybe something<00:12:19.639> which<00:12:19.839> is<00:12:20.440> could<00:12:20.639> be<00:12:20.800> pered 00:12:21.350 --> 00:12:21.360 align:start position:0% something which is could be pered 00:12:21.360 --> 00:12:23.750 align:start position:0% something which is could be pered against<00:12:21.639> my<00:12:21.839> business<00:12:22.839> but<00:12:23.000> I<00:12:23.199> always<00:12:23.519> say 00:12:23.750 --> 00:12:23.760 align:start position:0% against my business but I always say 00:12:23.760 --> 00:12:27.030 align:start position:0% against my business but I always say that<00:12:23.959> the<00:12:24.120> pmo<00:12:24.800> head<00:12:25.040> the<00:12:25.199> pmo<00:12:25.720> manager<00:12:26.720> should 00:12:27.030 --> 00:12:27.040 align:start position:0% that the pmo head the pmo manager should 00:12:27.040 --> 00:12:29.629 align:start position:0% that the pmo head the pmo manager should be<00:12:27.360> somebody<00:12:27.839> from<00:12:28.040> the<00:12:28.240> company<00:12:29.199> could<00:12:29.360> not 00:12:29.629 --> 00:12:29.639 align:start position:0% be somebody from the company could not 00:12:29.639 --> 00:12:33.470 align:start position:0% be somebody from the company could not this<00:12:29.800> Ro<00:12:30.120> could<00:12:30.320> not<00:12:31.000> be<00:12:32.000> assigned<00:12:32.440> to<00:12:32.600> an 00:12:33.470 --> 00:12:33.480 align:start position:0% this Ro could not be assigned to an 00:12:33.480 --> 00:12:35.710 align:start position:0% this Ro could not be assigned to an external<00:12:34.480> maybe<00:12:34.720> all<00:12:34.880> the<00:12:35.000> other<00:12:35.199> roles<00:12:35.519> could 00:12:35.710 --> 00:12:35.720 align:start position:0% external maybe all the other roles could 00:12:35.720 --> 00:12:40.430 align:start position:0% external maybe all the other roles could be<00:12:35.839> done<00:12:36.199> but<00:12:36.399> the<00:12:36.680> key<00:12:37.680> the<00:12:37.920> key<00:12:38.440> role<00:12:38.760> of<00:12:39.440> the 00:12:40.430 --> 00:12:40.440 align:start position:0% be done but the key the key role of the 00:12:40.440 --> 00:12:43.310 align:start position:0% be done but the key the key role of the of<00:12:40.639> the<00:12:41.000> pmo<00:12:41.480> manager<00:12:41.920> pmo<00:12:42.360> head<00:12:42.600> or<00:12:42.839> whoever 00:12:43.310 --> 00:12:43.320 align:start position:0% of the pmo manager pmo head or whoever 00:12:43.320 --> 00:12:45.910 align:start position:0% of the pmo manager pmo head or whoever or<00:12:43.440> whatever<00:12:43.760> you<00:12:43.880> would<00:12:44.040> like<00:12:44.199> to<00:12:44.959> name<00:12:45.320> it<00:12:45.760> is 00:12:45.910 --> 00:12:45.920 align:start position:0% or whatever you would like to name it is 00:12:45.920 --> 00:12:48.670 align:start position:0% or whatever you would like to name it is to<00:12:46.600> understand<00:12:47.079> the<00:12:47.279> company<00:12:47.880> and<00:12:48.120> how<00:12:48.360> it 00:12:48.670 --> 00:12:48.680 align:start position:0% to understand the company and how it 00:12:48.680 --> 00:12:51.790 align:start position:0% to understand the company and how it what<00:12:48.839> is<00:12:49.079> possible<00:12:49.519> what<00:12:49.639> is<00:12:49.800> not<00:12:50.000> so<00:12:50.800> possible 00:12:51.790 --> 00:12:51.800 align:start position:0% what is possible what is not so possible 00:12:51.800 --> 00:12:54.350 align:start position:0% what is possible what is not so possible what<00:12:52.040> this<00:12:52.519> cevel<00:12:53.199> executive<00:12:53.720> like<00:12:53.959> and<00:12:54.199> what 00:12:54.350 --> 00:12:54.360 align:start position:0% what this cevel executive like and what 00:12:54.360 --> 00:12:56.710 align:start position:0% what this cevel executive like and what is<00:12:54.480> other<00:12:54.959> like<00:12:55.680> what's<00:12:55.920> the 00:12:56.710 --> 00:12:56.720 align:start position:0% is other like what's the 00:12:56.720 --> 00:13:00.269 align:start position:0% is other like what's the mindset<00:12:57.720> and<00:12:58.199> this<00:12:58.320> is<00:12:58.680> very<00:12:59.399> to<00:12:59.519> achieve<00:13:00.040> for 00:13:00.269 --> 00:13:00.279 align:start position:0% mindset and this is very to achieve for 00:13:00.279 --> 00:13:02.189 align:start position:0% mindset and this is very to achieve for somebody<00:13:00.760> who<00:13:00.920> has<00:13:01.079> not<00:13:01.279> been<00:13:01.519> working<00:13:01.880> in<00:13:02.000> the 00:13:02.189 --> 00:13:02.199 align:start position:0% somebody who has not been working in the 00:13:02.199 --> 00:13:05.030 align:start position:0% somebody who has not been working in the company<00:13:02.560> for<00:13:02.800> a<00:13:03.040> relatively<00:13:03.760> long 00:13:05.030 --> 00:13:05.040 align:start position:0% company for a relatively long 00:13:05.040 --> 00:13:07.870 align:start position:0% company for a relatively long period<00:13:06.040> so<00:13:06.560> so<00:13:06.880> Lou<00:13:07.440> that<00:13:07.600> that's<00:13:07.760> an 00:13:07.870 --> 00:13:07.880 align:start position:0% period so so Lou that that's an 00:13:07.880 --> 00:13:09.910 align:start position:0% period so so Lou that that's an interesting<00:13:08.320> point<00:13:08.600> Pedro<00:13:08.920> so<00:13:09.040> Louise<00:13:09.600> I<00:13:09.639> mean 00:13:09.910 --> 00:13:09.920 align:start position:0% interesting point Pedro so Louise I mean 00:13:09.920 --> 00:13:12.949 align:start position:0% interesting point Pedro so Louise I mean the<00:13:10.199> part<00:13:10.360> of<00:13:10.560> that<00:13:10.959> is 00:13:12.949 --> 00:13:12.959 align:start position:0% the part of that is 00:13:12.959 --> 00:13:18.189 align:start position:0% the part of that is um<00:13:13.959> you<00:13:14.480> know<00:13:15.480> project<00:13:16.120> management<00:13:17.120> is<00:13:18.040> a 00:13:18.189 --> 00:13:18.199 align:start position:0% um you know project management is a 00:13:18.199 --> 00:13:22.389 align:start position:0% um you know project management is a fairly<00:13:18.959> technical<00:13:19.959> discipline<00:13:20.920> right<00:13:21.839> is<00:13:22.199> is 00:13:22.389 --> 00:13:22.399 align:start position:0% fairly technical discipline right is is 00:13:22.399 --> 00:13:25.910 align:start position:0% fairly technical discipline right is is that<00:13:22.639> the<00:13:22.839> same<00:13:23.600> uh<00:13:23.920> so<00:13:24.160> so<00:13:24.399> do<00:13:24.639> do<00:13:24.959> project 00:13:25.910 --> 00:13:25.920 align:start position:0% that the same uh so so do do project 00:13:25.920 --> 00:13:29.430 align:start position:0% that the same uh so so do do project managers<00:13:26.920> make<00:13:27.240> good<00:13:27.760> pmos<00:13:28.760> because<00:13:29.279> because 00:13:29.430 --> 00:13:29.440 align:start position:0% managers make good pmos because because 00:13:29.440 --> 00:13:30.949 align:start position:0% managers make good pmos because because Pedro's<00:13:29.839> kind<00:13:29.920> of<00:13:30.040> seems<00:13:30.240> to<00:13:30.320> be<00:13:30.440> saying<00:13:30.760> that 00:13:30.949 --> 00:13:30.959 align:start position:0% Pedro's kind of seems to be saying that 00:13:30.959 --> 00:13:33.110 align:start position:0% Pedro's kind of seems to be saying that you<00:13:31.079> know<00:13:32.079> it<00:13:32.199> helps<00:13:32.480> if<00:13:32.600> you<00:13:32.720> come<00:13:32.839> from<00:13:33.000> the 00:13:33.110 --> 00:13:33.120 align:start position:0% you know it helps if you come from the 00:13:33.120 --> 00:13:34.509 align:start position:0% you know it helps if you come from the business<00:13:33.360> and<00:13:33.800> understand<00:13:33.920> the<00:13:34.079> business<00:13:34.399> a 00:13:34.509 --> 00:13:34.519 align:start position:0% business and understand the business a 00:13:34.519 --> 00:13:37.550 align:start position:0% business and understand the business a little<00:13:34.720> bit<00:13:35.079> right<00:13:35.959> so<00:13:36.120> the 00:13:37.550 --> 00:13:37.560 align:start position:0% little bit right so the 00:13:37.560 --> 00:13:39.670 align:start position:0% little bit right so the surprised<00:13:38.560> you<00:13:38.680> won't<00:13:38.920> be<00:13:39.040> surprised<00:13:39.440> to<00:13:39.519> know 00:13:39.670 --> 00:13:39.680 align:start position:0% surprised you won't be surprised to know 00:13:39.680 --> 00:13:42.350 align:start position:0% surprised you won't be surprised to know I<00:13:39.839> have<00:13:39.920> a<00:13:40.079> view<00:13:40.279> on<00:13:40.440> that<00:13:41.000> um<00:13:41.399> good<00:13:41.800> uh<00:13:42.079> good 00:13:42.350 --> 00:13:42.360 align:start position:0% I have a view on that um good uh good 00:13:42.360 --> 00:13:44.470 align:start position:0% I have a view on that um good uh good comment<00:13:42.720> in<00:13:42.880> the<00:13:43.079> chat<00:13:43.360> from<00:13:43.639> Ashok<00:13:44.120> actually 00:13:44.470 --> 00:13:44.480 align:start position:0% comment in the chat from Ashok actually 00:13:44.480 --> 00:13:46.550 align:start position:0% comment in the chat from Ashok actually as<00:13:44.600> well<00:13:44.800> if<00:13:44.880> you<00:13:45.000> don't<00:13:45.199> mind<00:13:45.440> if<00:13:45.560> I<00:13:45.680> build<00:13:45.959> on 00:13:46.550 --> 00:13:46.560 align:start position:0% as well if you don't mind if I build on 00:13:46.560 --> 00:13:49.269 align:start position:0% as well if you don't mind if I build on uh<00:13:46.680> ashok's<00:13:47.240> Point<00:13:48.160> um<00:13:48.320> the<00:13:48.440> role<00:13:48.639> of<00:13:48.760> the<00:13:48.880> pmo 00:13:49.269 --> 00:13:49.279 align:start position:0% uh ashok's Point um the role of the pmo 00:13:49.279 --> 00:13:51.189 align:start position:0% uh ashok's Point um the role of the pmo is<00:13:49.399> to<00:13:49.560> facilitate<00:13:50.120> change<00:13:50.440> it's<00:13:50.720> the<00:13:50.800> oil<00:13:51.040> in 00:13:51.189 --> 00:13:51.199 align:start position:0% is to facilitate change it's the oil in 00:13:51.199 --> 00:13:53.069 align:start position:0% is to facilitate change it's the oil in the<00:13:51.320> engine<00:13:52.000> if<00:13:52.079> it<00:13:52.199> was<00:13:52.399> not<00:13:52.639> there<00:13:52.880> the 00:13:53.069 --> 00:13:53.079 align:start position:0% the engine if it was not there the 00:13:53.079 --> 00:13:55.230 align:start position:0% the engine if it was not there the engine<00:13:53.399> would<00:13:53.680> sound<00:13:54.040> like<00:13:54.160> a<00:13:54.360> tractor<00:13:54.959> and 00:13:55.230 --> 00:13:55.240 align:start position:0% engine would sound like a tractor and 00:13:55.240 --> 00:13:58.150 align:start position:0% engine would sound like a tractor and stop<00:13:56.120> even<00:13:56.480> projects<00:13:56.959> without<00:13:57.279> pmos<00:13:57.839> have<00:13:57.959> a 00:13:58.150 --> 00:13:58.160 align:start position:0% stop even projects without pmos have a 00:13:58.160 --> 00:13:59.670 align:start position:0% stop even projects without pmos have a virtual<00:13:58.639> pmo 00:13:59.670 --> 00:13:59.680 align:start position:0% virtual pmo 00:13:59.680 --> 00:14:01.710 align:start position:0% virtual pmo even<00:13:59.920> if<00:14:00.079> it's<00:14:00.240> only<00:14:00.519> the<00:14:00.720> project<00:14:01.079> manager<00:14:01.480> so 00:14:01.710 --> 00:14:01.720 align:start position:0% even if it's only the project manager so 00:14:01.720 --> 00:14:07.310 align:start position:0% even if it's only the project manager so similar<00:14:02.199> point<00:14:02.880> right<00:14:04.360> um<00:14:05.360> the<00:14:05.480> way<00:14:05.920> I<00:14:06.920> I<00:14:07.120> like 00:14:07.310 --> 00:14:07.320 align:start position:0% similar point right um the way I I like 00:14:07.320 --> 00:14:09.110 align:start position:0% similar point right um the way I I like to<00:14:07.639> so<00:14:07.800> I've<00:14:07.920> got<00:14:08.079> two<00:14:08.279> answers<00:14:08.600> to<00:14:08.800> this 00:14:09.110 --> 00:14:09.120 align:start position:0% to so I've got two answers to this 00:14:09.120 --> 00:14:12.949 align:start position:0% to so I've got two answers to this question<00:14:10.519> um<00:14:11.519> first<00:14:11.839> my<00:14:12.000> first<00:14:12.320> answer<00:14:12.560> to<00:14:12.720> it 00:14:12.949 --> 00:14:12.959 align:start position:0% question um first my first answer to it 00:14:12.959 --> 00:14:15.790 align:start position:0% question um first my first answer to it my<00:14:13.279> kind<00:14:13.399> of<00:14:13.560> reflex<00:14:14.079> answer<00:14:14.360> to<00:14:14.519> it<00:14:14.759> is<00:14:15.320> pmo 00:14:15.790 --> 00:14:15.800 align:start position:0% my kind of reflex answer to it is pmo 00:14:15.800 --> 00:14:17.990 align:start position:0% my kind of reflex answer to it is pmo and<00:14:16.000> project<00:14:16.320> management<00:14:17.279> I<00:14:17.399> believe 00:14:17.990 --> 00:14:18.000 align:start position:0% and project management I believe 00:14:18.000 --> 00:14:19.790 align:start position:0% and project management I believe certainly<00:14:18.320> the<00:14:18.399> role<00:14:18.600> of<00:14:18.720> the<00:14:18.880> pmo<00:14:19.360> manager 00:14:19.790 --> 00:14:19.800 align:start position:0% certainly the role of the pmo manager 00:14:19.800 --> 00:14:22.150 align:start position:0% certainly the role of the pmo manager and<00:14:19.880> the<00:14:20.000> role<00:14:20.160> of<00:14:20.240> the<00:14:20.360> project<00:14:21.000> manager<00:14:22.000> they 00:14:22.150 --> 00:14:22.160 align:start position:0% and the role of the project manager they 00:14:22.160 --> 00:14:24.910 align:start position:0% and the role of the project manager they tend<00:14:22.399> to<00:14:22.560> draw<00:14:23.079> different<00:14:23.639> types<00:14:23.920> of<00:14:24.160> people 00:14:24.910 --> 00:14:24.920 align:start position:0% tend to draw different types of people 00:14:24.920 --> 00:14:26.509 align:start position:0% tend to draw different types of people the<00:14:25.160> base 00:14:26.509 --> 00:14:26.519 align:start position:0% the base 00:14:26.519 --> 00:14:30.110 align:start position:0% the base discipline<00:14:27.519> is<00:14:27.720> undoubtedly<00:14:28.440> very<00:14:28.720> similar 00:14:30.110 --> 00:14:30.120 align:start position:0% discipline is undoubtedly very similar 00:14:30.120 --> 00:14:33.310 align:start position:0% discipline is undoubtedly very similar but<00:14:30.519> I<00:14:30.639> think<00:14:30.959> project<00:14:31.560> managers<00:14:32.560> um<00:14:32.839> and<00:14:33.120> and 00:14:33.310 --> 00:14:33.320 align:start position:0% but I think project managers um and and 00:14:33.320 --> 00:14:35.829 align:start position:0% but I think project managers um and and of<00:14:33.480> course<00:14:34.160> many<00:14:34.399> of<00:14:34.560> us<00:14:34.720> in<00:14:34.880> PML<00:14:35.320> have<00:14:35.480> started 00:14:35.829 --> 00:14:35.839 align:start position:0% of course many of us in PML have started 00:14:35.839 --> 00:14:37.269 align:start position:0% of course many of us in PML have started off<00:14:36.000> as<00:14:36.160> project<00:14:36.440> managers<00:14:36.839> so<00:14:36.959> I'm<00:14:37.120> not 00:14:37.269 --> 00:14:37.279 align:start position:0% off as project managers so I'm not 00:14:37.279 --> 00:14:39.030 align:start position:0% off as project managers so I'm not saying<00:14:37.560> never<00:14:37.880> the<00:14:38.040> twain<00:14:38.360> shall<00:14:38.600> meet<00:14:38.920> of 00:14:39.030 --> 00:14:39.040 align:start position:0% saying never the twain shall meet of 00:14:39.040 --> 00:14:41.829 align:start position:0% saying never the twain shall meet of course<00:14:39.399> they<00:14:39.519> do<00:14:40.399> but<00:14:40.680> project<00:14:41.079> managers 00:14:41.829 --> 00:14:41.839 align:start position:0% course they do but project managers 00:14:41.839 --> 00:14:44.350 align:start position:0% course they do but project managers those<00:14:42.040> who<00:14:42.639> continue<00:14:43.079> to<00:14:43.360> deliver<00:14:43.839> projects 00:14:44.350 --> 00:14:44.360 align:start position:0% those who continue to deliver projects 00:14:44.360 --> 00:14:46.710 align:start position:0% those who continue to deliver projects do<00:14:44.560> so<00:14:44.920> because<00:14:45.320> they<00:14:45.759> they<00:14:45.920> like<00:14:46.240> that<00:14:46.440> Thrill 00:14:46.710 --> 00:14:46.720 align:start position:0% do so because they they like that Thrill 00:14:46.720 --> 00:14:49.110 align:start position:0% do so because they they like that Thrill of<00:14:46.880> the<00:14:47.000> trace<00:14:47.560> that<00:14:48.040> Adrenaline<00:14:48.639> Rush<00:14:48.920> of 00:14:49.110 --> 00:14:49.120 align:start position:0% of the trace that Adrenaline Rush of 00:14:49.120 --> 00:14:51.430 align:start position:0% of the trace that Adrenaline Rush of bringing<00:14:49.519> something<00:14:49.959> home<00:14:50.800> and<00:14:51.000> and<00:14:51.120> all<00:14:51.279> the 00:14:51.430 --> 00:14:51.440 align:start position:0% bringing something home and and all the 00:14:51.440 --> 00:14:53.829 align:start position:0% bringing something home and and all the ups<00:14:51.639> and<00:14:51.839> downs<00:14:52.160> that<00:14:52.320> that<00:14:52.480> entails<00:14:53.480> often 00:14:53.829 --> 00:14:53.839 align:start position:0% ups and downs that that entails often 00:14:53.839 --> 00:14:55.670 align:start position:0% ups and downs that that entails often that<00:14:54.120> person<00:14:54.600> isn't<00:14:54.920> the<00:14:55.160> person<00:14:55.440> that's 00:14:55.670 --> 00:14:55.680 align:start position:0% that person isn't the person that's 00:14:55.680 --> 00:14:58.230 align:start position:0% that person isn't the person that's going<00:14:55.800> to<00:14:56.320> provide<00:14:57.240> oversight<00:14:57.880> to<00:14:58.040> a 00:14:58.230 --> 00:14:58.240 align:start position:0% going to provide oversight to a 00:14:58.240 --> 00:15:00.749 align:start position:0% going to provide oversight to a portfolio<00:14:59.399> and<00:14:59.560> not<00:14:59.759> be<00:14:59.959> involved<00:15:00.320> in<00:15:00.440> the<00:15:00.600> cut 00:15:00.749 --> 00:15:00.759 align:start position:0% portfolio and not be involved in the cut 00:15:00.759 --> 00:15:03.990 align:start position:0% portfolio and not be involved in the cut and<00:15:00.959> thrust<00:15:01.759> different<00:15:02.320> personality<00:15:03.199> types<00:15:03.720> I 00:15:03.990 --> 00:15:04.000 align:start position:0% and thrust different personality types I 00:15:04.000 --> 00:15:06.030 align:start position:0% and thrust different personality types I think<00:15:04.480> so<00:15:04.720> even<00:15:05.040> if<00:15:05.199> we<00:15:05.360> agree<00:15:05.680> that<00:15:05.839> the 00:15:06.030 --> 00:15:06.040 align:start position:0% think so even if we agree that the 00:15:06.040 --> 00:15:08.910 align:start position:0% think so even if we agree that the discipline<00:15:06.560> is<00:15:06.800> essentially<00:15:07.680> the<00:15:07.839> same<00:15:08.800> I 00:15:08.910 --> 00:15:08.920 align:start position:0% discipline is essentially the same I 00:15:08.920 --> 00:15:11.030 align:start position:0% discipline is essentially the same I think<00:15:09.079> the<00:15:09.360> personality<00:15:10.040> types<00:15:10.360> to<00:15:10.519> do<00:15:10.680> a<00:15:10.839> good 00:15:11.030 --> 00:15:11.040 align:start position:0% think the personality types to do a good 00:15:11.040 --> 00:15:13.590 align:start position:0% think the personality types to do a good job<00:15:11.360> here<00:15:11.720> can<00:15:11.920> be<00:15:12.279> quite 00:15:13.590 --> 00:15:13.600 align:start position:0% job here can be quite 00:15:13.600 --> 00:15:16.350 align:start position:0% job here can be quite different<00:15:14.600> um<00:15:15.199> yeah<00:15:15.759> it's<00:15:15.880> an<00:15:16.040> interesting 00:15:16.350 --> 00:15:16.360 align:start position:0% different um yeah it's an interesting 00:15:16.360 --> 00:15:17.949 align:start position:0% different um yeah it's an interesting point<00:15:16.519> so<00:15:16.680> the<00:15:16.759> way<00:15:16.920> I<00:15:17.040> think<00:15:17.199> of<00:15:17.320> it<00:15:17.519> is<00:15:17.720> that 00:15:17.949 --> 00:15:17.959 align:start position:0% point so the way I think of it is that 00:15:17.959 --> 00:15:20.629 align:start position:0% point so the way I think of it is that you<00:15:18.279> here<00:15:18.639> at<00:15:18.720> least<00:15:18.920> here<00:15:19.040> in<00:15:19.160> the<00:15:19.279> UK<00:15:19.759> right 00:15:20.629 --> 00:15:20.639 align:start position:0% you here at least here in the UK right 00:15:20.639 --> 00:15:23.749 align:start position:0% you here at least here in the UK right um<00:15:21.040> in<00:15:21.199> in<00:15:21.360> schools<00:15:22.360> head 00:15:23.749 --> 00:15:23.759 align:start position:0% um in in schools head 00:15:23.759 --> 00:15:26.509 align:start position:0% um in in schools head teachers<00:15:24.759> have<00:15:24.880> to<00:15:25.120> teach<00:15:25.480> some<00:15:25.759> lessons<00:15:26.360> one 00:15:26.509 --> 00:15:26.519 align:start position:0% teachers have to teach some lessons one 00:15:26.519 --> 00:15:28.269 align:start position:0% teachers have to teach some lessons one or<00:15:26.680> two<00:15:26.880> lessons<00:15:27.199> a<00:15:27.360> week<00:15:27.839> right<00:15:28.079> and<00:15:28.160> the 00:15:28.269 --> 00:15:28.279 align:start position:0% or two lessons a week right and the 00:15:28.279 --> 00:15:30.670 align:start position:0% or two lessons a week right and the reason<00:15:28.519> they<00:15:28.639> do<00:15:28.800> that<00:15:29.399> is<00:15:29.519> so<00:15:29.839> they<00:15:30.040> stay 00:15:30.670 --> 00:15:30.680 align:start position:0% reason they do that is so they stay 00:15:30.680 --> 00:15:33.629 align:start position:0% reason they do that is so they stay current<00:15:31.160> so<00:15:31.480> their<00:15:31.639> skills<00:15:32.079> stay<00:15:32.440> sharp<00:15:33.079> right 00:15:33.629 --> 00:15:33.639 align:start position:0% current so their skills stay sharp right 00:15:33.639 --> 00:15:35.990 align:start position:0% current so their skills stay sharp right but<00:15:33.839> being<00:15:34.040> a<00:15:34.240> head<00:15:34.440> teacher<00:15:35.279> is<00:15:35.519> actually<00:15:35.800> a 00:15:35.990 --> 00:15:36.000 align:start position:0% but being a head teacher is actually a 00:15:36.000 --> 00:15:38.389 align:start position:0% but being a head teacher is actually a different<00:15:36.519> role<00:15:37.079> it's<00:15:37.199> a<00:15:37.360> different<00:15:37.720> job<00:15:38.199> to 00:15:38.389 --> 00:15:38.399 align:start position:0% different role it's a different job to 00:15:38.399 --> 00:15:41.150 align:start position:0% different role it's a different job to being<00:15:38.560> a<00:15:39.079> teacher<00:15:40.079> right<00:15:40.360> it<00:15:40.560> it's<00:15:40.639> a<00:15:40.839> business 00:15:41.150 --> 00:15:41.160 align:start position:0% being a teacher right it it's a business 00:15:41.160 --> 00:15:43.629 align:start position:0% being a teacher right it it's a business role<00:15:42.120> really<00:15:42.839> and<00:15:43.000> and<00:15:43.120> it's<00:15:43.240> the<00:15:43.360> same<00:15:43.519> thing 00:15:43.629 --> 00:15:43.639 align:start position:0% role really and and it's the same thing 00:15:43.639 --> 00:15:45.829 align:start position:0% role really and and it's the same thing for<00:15:43.880> pmo<00:15:44.360> it's<00:15:44.560> it's<00:15:44.680> a<00:15:45.279> you<00:15:45.399> know<00:15:45.560> it's<00:15:45.680> a 00:15:45.829 --> 00:15:45.839 align:start position:0% for pmo it's it's a you know it's a 00:15:45.839 --> 00:15:46.949 align:start position:0% for pmo it's it's a you know it's a transition<00:15:46.240> from<00:15:46.399> being<00:15:46.560> a<00:15:46.680> project 00:15:46.949 --> 00:15:46.959 align:start position:0% transition from being a project 00:15:46.959 --> 00:15:48.309 align:start position:0% transition from being a project management<00:15:47.279> role<00:15:47.480> into<00:15:47.680> being<00:15:47.839> a<00:15:48.000> business 00:15:48.309 --> 00:15:48.319 align:start position:0% management role into being a business 00:15:48.319 --> 00:15:50.110 align:start position:0% management role into being a business role<00:15:48.639> and<00:15:48.800> you<00:15:49.000> you<00:15:49.399> you<00:15:49.519> know<00:15:49.680> I<00:15:49.759> think<00:15:50.040> I 00:15:50.110 --> 00:15:50.120 align:start position:0% role and you you you know I think I 00:15:50.120 --> 00:15:53.790 align:start position:0% role and you you you know I think I think<00:15:50.319> it's<00:15:50.639> it's<00:15:51.240> about<00:15:52.240> um<00:15:52.440> you<00:15:53.000> asok<00:15:53.639> great 00:15:53.790 --> 00:15:53.800 align:start position:0% think it's it's about um you asok great 00:15:53.800 --> 00:15:55.870 align:start position:0% think it's it's about um you asok great to<00:15:53.920> see<00:15:54.079> you<00:15:54.279> man<00:15:54.880> uh<00:15:55.160> I<00:15:55.240> don't<00:15:55.319> think<00:15:55.440> ashok's 00:15:55.870 --> 00:15:55.880 align:start position:0% to see you man uh I don't think ashok's 00:15:55.880 --> 00:15:57.389 align:start position:0% to see you man uh I don't think ashok's missed<00:15:56.079> one<00:15:56.199> of<00:15:56.279> our<00:15:56.399> webinars<00:15:56.800> for<00:15:56.920> about<00:15:57.199> six 00:15:57.389 --> 00:15:57.399 align:start position:0% missed one of our webinars for about six 00:15:57.399 --> 00:15:59.670 align:start position:0% missed one of our webinars for about six months<00:15:57.720> now<00:15:58.000> so<00:15:58.240> I<00:15:58.319> think<00:15:59.079> a<00:15:59.120> little<00:15:59.440> little 00:15:59.670 --> 00:15:59.680 align:start position:0% months now so I think a little little 00:15:59.680 --> 00:16:02.509 align:start position:0% months now so I think a little little gold<00:15:59.959> star<00:16:00.279> for<00:16:00.440> being<00:16:00.639> up<00:16:00.920> this<00:16:01.120> late<00:16:01.519> asok 00:16:02.509 --> 00:16:02.519 align:start position:0% gold star for being up this late asok 00:16:02.519 --> 00:16:04.509 align:start position:0% gold star for being up this late asok but<00:16:03.040> I<00:16:03.120> think<00:16:03.279> as<00:16:03.440> shock's<00:16:03.720> comment<00:16:04.079> is<00:16:04.279> is 00:16:04.509 --> 00:16:04.519 align:start position:0% but I think as shock's comment is is 00:16:04.519 --> 00:16:07.030 align:start position:0% but I think as shock's comment is is great<00:16:04.920> because<00:16:05.240> it's<00:16:05.519> it's<00:16:05.680> all 00:16:07.030 --> 00:16:07.040 align:start position:0% great because it's it's all 00:16:07.040 --> 00:16:09.389 align:start position:0% great because it's it's all about<00:16:08.040> delivering<00:16:08.639> the<00:16:08.759> change<00:16:09.120> that<00:16:09.279> the 00:16:09.389 --> 00:16:09.399 align:start position:0% about delivering the change that the 00:16:09.399 --> 00:16:11.230 align:start position:0% about delivering the change that the business<00:16:09.720> needs<00:16:09.959> and<00:16:10.160> wants<00:16:10.959> right 00:16:11.230 --> 00:16:11.240 align:start position:0% business needs and wants right 00:16:11.240 --> 00:16:13.230 align:start position:0% business needs and wants right increasing<00:16:11.759> the<00:16:11.959> the<00:16:12.240> return<00:16:12.839> you<00:16:12.959> know<00:16:13.120> the 00:16:13.230 --> 00:16:13.240 align:start position:0% increasing the the return you know the 00:16:13.240 --> 00:16:15.069 align:start position:0% increasing the the return you know the business<00:16:13.519> is<00:16:13.759> investing<00:16:14.199> in<00:16:14.360> these<00:16:14.600> projects 00:16:15.069 --> 00:16:15.079 align:start position:0% business is investing in these projects 00:16:15.079 --> 00:16:16.790 align:start position:0% business is investing in these projects to<00:16:15.279> try<00:16:15.440> and<00:16:15.639> Achieve<00:16:16.160> certain<00:16:16.480> business 00:16:16.790 --> 00:16:16.800 align:start position:0% to try and Achieve certain business 00:16:16.800 --> 00:16:18.870 align:start position:0% to try and Achieve certain business goals<00:16:17.480> so<00:16:17.639> how<00:16:17.759> do<00:16:17.880> we<00:16:18.040> increase<00:16:18.440> that<00:16:18.720> return 00:16:18.870 --> 00:16:18.880 align:start position:0% goals so how do we increase that return 00:16:18.880 --> 00:16:20.949 align:start position:0% goals so how do we increase that return on<00:16:19.040> the<00:16:19.199> investment<00:16:19.880> right<00:16:20.319> and<00:16:20.519> and<00:16:20.680> that's 00:16:20.949 --> 00:16:20.959 align:start position:0% on the investment right and and that's 00:16:20.959 --> 00:16:23.389 align:start position:0% on the investment right and and that's really<00:16:21.920> and<00:16:22.079> and<00:16:22.399> sometimes<00:16:22.720> that's<00:16:23.120> takes 00:16:23.389 --> 00:16:23.399 align:start position:0% really and and sometimes that's takes 00:16:23.399 --> 00:16:24.910 align:start position:0% really and and sometimes that's takes the<00:16:23.519> form<00:16:23.920> Pedro<00:16:24.199> you<00:16:24.279> were<00:16:24.440> talking<00:16:24.680> about 00:16:24.910 --> 00:16:24.920 align:start position:0% the form Pedro you were talking about 00:16:24.920 --> 00:16:27.389 align:start position:0% the form Pedro you were talking about alignment<00:16:25.480> and<00:16:25.720> which<00:16:26.079> projects<00:16:26.480> to<00:16:26.639> do 00:16:27.389 --> 00:16:27.399 align:start position:0% alignment and which projects to do 00:16:27.399 --> 00:16:29.550 align:start position:0% alignment and which projects to do you're<00:16:27.639> talking<00:16:27.880> about<00:16:28.120> rebalancing<00:16:29.079> between 00:16:29.550 --> 00:16:29.560 align:start position:0% you're talking about rebalancing between 00:16:29.560 --> 00:16:32.870 align:start position:0% you're talking about rebalancing between baau<00:16:30.519> and<00:16:30.959> and<00:16:31.519> your<00:16:31.839> strategic<00:16:32.399> projects<00:16:32.720> or 00:16:32.870 --> 00:16:32.880 align:start position:0% baau and and your strategic projects or 00:16:32.880 --> 00:16:35.749 align:start position:0% baau and and your strategic projects or your<00:16:33.120> move<00:16:33.399> the<00:16:33.519> business<00:16:33.800> forward<00:16:34.759> projects 00:16:35.749 --> 00:16:35.759 align:start position:0% your move the business forward projects 00:16:35.759 --> 00:16:37.749 align:start position:0% your move the business forward projects um<00:16:35.959> you<00:16:36.120> know<00:16:36.680> Louise<00:16:37.160> one<00:16:37.279> of<00:16:37.360> the<00:16:37.480> things<00:16:37.639> I 00:16:37.749 --> 00:16:37.759 align:start position:0% um you know Louise one of the things I 00:16:37.759 --> 00:16:39.790 align:start position:0% um you know Louise one of the things I know<00:16:37.920> you're<00:16:38.480> you're<00:16:38.800> good<00:16:38.959> at<00:16:39.279> is<00:16:39.519> really 00:16:39.790 --> 00:16:39.800 align:start position:0% know you're you're good at is really 00:16:39.800 --> 00:16:41.790 align:start position:0% know you're you're good at is really good<00:16:39.959> at<00:16:40.279> is<00:16:40.839> thinking<00:16:41.160> through<00:16:41.399> what<00:16:41.560> some<00:16:41.680> of 00:16:41.790 --> 00:16:41.800 align:start position:0% good at is thinking through what some of 00:16:41.800 --> 00:16:44.189 align:start position:0% good at is thinking through what some of the<00:16:42.000> processes<00:16:42.519> are<00:16:43.000> and<00:16:43.120> making<00:16:43.319> sure<00:16:43.600> that 00:16:44.189 --> 00:16:44.199 align:start position:0% the processes are and making sure that 00:16:44.199 --> 00:16:46.550 align:start position:0% the processes are and making sure that that<00:16:44.440> project<00:16:45.040> basic<00:16:45.399> project<00:16:45.759> hygiene<00:16:46.199> is<00:16:46.319> in 00:16:46.550 --> 00:16:46.560 align:start position:0% that project basic project hygiene is in 00:16:46.560 --> 00:16:48.749 align:start position:0% that project basic project hygiene is in place<00:16:46.880> that<00:16:47.040> kind<00:16:47.160> of<00:16:47.360> thing<00:16:48.000> you<00:16:48.120> know<00:16:48.319> so<00:16:48.560> so 00:16:48.749 --> 00:16:48.759 align:start position:0% place that kind of thing you know so so 00:16:48.759 --> 00:16:49.949 align:start position:0% place that kind of thing you know so so these<00:16:48.880> are<00:16:49.040> all<00:16:49.240> sort 00:16:49.949 --> 00:16:49.959 align:start position:0% these are all sort 00:16:49.959 --> 00:16:53.389 align:start position:0% these are all sort of<00:16:50.959> they're<00:16:51.160> not<00:16:51.480> there<00:16:51.880> because<00:16:52.880> because<00:16:53.240> we 00:16:53.389 --> 00:16:53.399 align:start position:0% of they're not there because because we 00:16:53.399 --> 00:16:56.749 align:start position:0% of they're not there because because we get<00:16:53.519> a<00:16:54.040> gold<00:16:54.399> badge<00:16:54.839> for<00:16:55.519> having<00:16:56.079> good<00:16:56.319> project 00:16:56.749 --> 00:16:56.759 align:start position:0% get a gold badge for having good project 00:16:56.759 --> 00:16:58.590 align:start position:0% get a gold badge for having good project hygiene<00:16:57.519> it's<00:16:57.720> there<00:16:57.959> because<00:16:58.319> that<00:16:58.440> will 00:16:58.590 --> 00:16:58.600 align:start position:0% hygiene it's there because that will 00:16:58.600 --> 00:17:01.710 align:start position:0% hygiene it's there because that will help<00:16:59.040> us<00:16:59.240> deliver<00:17:00.199> value<00:17:01.199> well<00:17:01.319> let<00:17:01.480> let<00:17:01.600> me 00:17:01.710 --> 00:17:01.720 align:start position:0% help us deliver value well let let me 00:17:01.720 --> 00:17:02.990 align:start position:0% help us deliver value well let let me give<00:17:01.800> you<00:17:01.920> the<00:17:02.079> second<00:17:02.399> answer<00:17:02.639> to<00:17:02.839> the 00:17:02.990 --> 00:17:03.000 align:start position:0% give you the second answer to the 00:17:03.000 --> 00:17:04.230 align:start position:0% give you the second answer to the question<00:17:03.279> if<00:17:03.360> I<00:17:03.480> may<00:17:03.720> because<00:17:03.839> I<00:17:03.920> did<00:17:04.039> say<00:17:04.199> it 00:17:04.230 --> 00:17:04.240 align:start position:0% question if I may because I did say it 00:17:04.240 --> 00:17:06.189 align:start position:0% question if I may because I did say it was<00:17:04.439> kind<00:17:04.559> of<00:17:04.640> a<00:17:04.760> two-pronged<00:17:05.640> answer<00:17:05.959> so 00:17:06.189 --> 00:17:06.199 align:start position:0% was kind of a two-pronged answer so 00:17:06.199 --> 00:17:08.909 align:start position:0% was kind of a two-pronged answer so first<00:17:06.400> of<00:17:06.520> all<00:17:07.039> different<00:17:07.360> types<00:17:07.600> of<00:17:07.919> people 00:17:08.909 --> 00:17:08.919 align:start position:0% first of all different types of people 00:17:08.919 --> 00:17:13.549 align:start position:0% first of all different types of people um<00:17:09.720> but<00:17:10.400> what<00:17:11.240> pmo<00:17:12.240> essentially<00:17:12.799> comes<00:17:13.360> down 00:17:13.549 --> 00:17:13.559 align:start position:0% um but what pmo essentially comes down 00:17:13.559 --> 00:17:16.270 align:start position:0% um but what pmo essentially comes down to<00:17:13.839> and<00:17:14.280> again<00:17:14.559> Pedro<00:17:14.959> touched<00:17:15.280> on<00:17:15.480> this<00:17:16.120> uh 00:17:16.270 --> 00:17:16.280 align:start position:0% to and again Pedro touched on this uh 00:17:16.280 --> 00:17:19.750 align:start position:0% to and again Pedro touched on this uh nicely<00:17:17.000> is<00:17:17.400> data<00:17:18.400> and<00:17:18.520> so<00:17:18.799> both<00:17:19.120> the<00:17:19.400> project 00:17:19.750 --> 00:17:19.760 align:start position:0% nicely is data and so both the project 00:17:19.760 --> 00:17:25.029 align:start position:0% nicely is data and so both the project managers<00:17:20.679> and<00:17:20.880> the<00:17:21.360> pmo<00:17:22.360> are<00:17:23.280> um<00:17:24.039> essentially 00:17:25.029 --> 00:17:25.039 align:start position:0% managers and the pmo are um essentially 00:17:25.039 --> 00:17:26.949 align:start position:0% managers and the pmo are um essentially if<00:17:25.160> everybody's<00:17:25.559> doing<00:17:25.799> their<00:17:26.039> job<00:17:26.439> properly 00:17:26.949 --> 00:17:26.959 align:start position:0% if everybody's doing their job properly 00:17:26.959 --> 00:17:31.270 align:start position:0% if everybody's doing their job properly following<00:17:27.640> processes<00:17:28.640> then<00:17:29.039> are<00:17:30.240> building 00:17:31.270 --> 00:17:31.280 align:start position:0% following processes then are building 00:17:31.280 --> 00:17:34.590 align:start position:0% following processes then are building catalog<00:17:32.360> cataloging<00:17:33.360> performance<00:17:34.000> data<00:17:34.360> on 00:17:34.590 --> 00:17:34.600 align:start position:0% catalog cataloging performance data on 00:17:34.600 --> 00:17:36.590 align:start position:0% catalog cataloging performance data on projects<00:17:35.000> and<00:17:35.080> it's<00:17:35.240> not<00:17:35.400> just<00:17:35.600> pmos<00:17:36.160> that<00:17:36.320> do 00:17:36.590 --> 00:17:36.600 align:start position:0% projects and it's not just pmos that do 00:17:36.600 --> 00:17:39.510 align:start position:0% projects and it's not just pmos that do this<00:17:37.400> project<00:17:37.799> managers<00:17:38.400> have<00:17:38.600> the<00:17:38.880> primary 00:17:39.510 --> 00:17:39.520 align:start position:0% this project managers have the primary 00:17:39.520 --> 00:17:41.990 align:start position:0% this project managers have the primary accountability<00:17:40.520> for<00:17:40.799> cost<00:17:41.080> forecasts 00:17:41.990 --> 00:17:42.000 align:start position:0% accountability for cost forecasts 00:17:42.000 --> 00:17:45.150 align:start position:0% accountability for cost forecasts schedule<00:17:42.720> data<00:17:43.520> risk<00:17:43.799> and<00:17:44.000> issue<00:17:44.440> data<00:17:45.039> and 00:17:45.150 --> 00:17:45.160 align:start position:0% schedule data risk and issue data and 00:17:45.160 --> 00:17:47.669 align:start position:0% schedule data risk and issue data and it's<00:17:45.320> the<00:17:45.520> pmo<00:17:46.039> that<00:17:46.280> typically<00:17:46.799> consolidates 00:17:47.669 --> 00:17:47.679 align:start position:0% it's the pmo that typically consolidates 00:17:47.679 --> 00:17:50.390 align:start position:0% it's the pmo that typically consolidates that<00:17:47.919> data<00:17:48.679> which<00:17:49.039> uh<00:17:49.160> enables<00:17:49.600> it<00:17:49.720> to<00:17:49.919> support 00:17:50.390 --> 00:17:50.400 align:start position:0% that data which uh enables it to support 00:17:50.400 --> 00:17:52.590 align:start position:0% that data which uh enables it to support decision<00:17:50.799> making<00:17:51.559> but<00:17:51.720> there<00:17:51.880> is<00:17:52.039> no<00:17:52.280> data 00:17:52.590 --> 00:17:52.600 align:start position:0% decision making but there is no data 00:17:52.600 --> 00:17:54.669 align:start position:0% decision making but there is no data without<00:17:52.880> the<00:17:53.039> project<00:17:53.360> managers<00:17:54.240> so<00:17:54.480> you 00:17:54.669 --> 00:17:54.679 align:start position:0% without the project managers so you 00:17:54.679 --> 00:17:57.470 align:start position:0% without the project managers so you can't<00:17:55.159> have<00:17:55.480> one<00:17:55.799> without<00:17:56.120> the<00:17:56.280> other<00:17:56.720> either 00:17:57.470 --> 00:17:57.480 align:start position:0% can't have one without the other either 00:17:57.480 --> 00:17:59.270 align:start position:0% can't have one without the other either everything<00:17:58.039> can<00:17:58.280> and<00:17:58.360> I'm<00:17:58.520> thinking<00:17:59.000> about 00:17:59.270 --> 00:17:59.280 align:start position:0% everything can and I'm thinking about 00:17:59.280 --> 00:18:02.710 align:start position:0% everything can and I'm thinking about this<00:18:00.039> more<00:18:00.280> and<00:18:00.480> more<00:18:00.880> at<00:18:01.000> the<00:18:01.360> moment<00:18:02.360> as<00:18:02.520> we 00:18:02.710 --> 00:18:02.720 align:start position:0% this more and more at the moment as we 00:18:02.720 --> 00:18:04.630 align:start position:0% this more and more at the moment as we have<00:18:02.880> more<00:18:03.200> conversations<00:18:04.039> about<00:18:04.360> how 00:18:04.630 --> 00:18:04.640 align:start position:0% have more conversations about how 00:18:04.640 --> 00:18:07.310 align:start position:0% have more conversations about how organizations<00:18:05.440> can<00:18:05.840> successfully<00:18:06.840> execute 00:18:07.310 --> 00:18:07.320 align:start position:0% organizations can successfully execute 00:18:07.320 --> 00:18:09.470 align:start position:0% organizations can successfully execute their<00:18:07.559> strategic<00:18:08.080> goals<00:18:08.440> to<00:18:08.799> to<00:18:09.080> to<00:18:09.200> show 00:18:09.470 --> 00:18:09.480 align:start position:0% their strategic goals to to to show 00:18:09.480 --> 00:18:11.310 align:start position:0% their strategic goals to to to show value<00:18:10.000> that's<00:18:10.159> what<00:18:10.320> it<00:18:10.440> always<00:18:10.799> comes<00:18:11.120> back 00:18:11.310 --> 00:18:11.320 align:start position:0% value that's what it always comes back 00:18:11.320 --> 00:18:15.070 align:start position:0% value that's what it always comes back to<00:18:12.120> and<00:18:12.640> you<00:18:12.760> know<00:18:13.000> my<00:18:13.320> go-to<00:18:13.880> on<00:18:14.080> this<00:18:14.320> is<00:18:14.840> show 00:18:15.070 --> 00:18:15.080 align:start position:0% to and you know my go-to on this is show 00:18:15.080 --> 00:18:17.310 align:start position:0% to and you know my go-to on this is show me<00:18:15.240> the<00:18:15.440> data<00:18:16.080> what<00:18:16.320> data<00:18:16.559> do<00:18:16.720> we<00:18:16.880> have<00:18:17.159> what 00:18:17.310 --> 00:18:17.320 align:start position:0% me the data what data do we have what 00:18:17.320 --> 00:18:18.950 align:start position:0% me the data what data do we have what data<00:18:17.559> do<00:18:17.720> we<00:18:17.880> want<00:18:18.200> how<00:18:18.320> are<00:18:18.400> we<00:18:18.520> going<00:18:18.640> to<00:18:18.799> get 00:18:18.950 --> 00:18:18.960 align:start position:0% data do we want how are we going to get 00:18:18.960 --> 00:18:20.830 align:start position:0% data do we want how are we going to get the<00:18:19.120> data<00:18:19.679> and<00:18:19.840> that<00:18:20.039> has<00:18:20.159> to<00:18:20.320> start<00:18:20.640> with 00:18:20.830 --> 00:18:20.840 align:start position:0% the data and that has to start with 00:18:20.840 --> 00:18:23.110 align:start position:0% the data and that has to start with project 00:18:23.110 --> 00:18:23.120 align:start position:0% project 00:18:23.120 --> 00:18:26.270 align:start position:0% project managers<00:18:24.120> Lis<00:18:24.559> this<00:18:24.640> is<00:18:24.799> a<00:18:25.400> fundamental<00:18:26.039> point 00:18:26.270 --> 00:18:26.280 align:start position:0% managers Lis this is a fundamental point 00:18:26.280 --> 00:18:30.789 align:start position:0% managers Lis this is a fundamental point in<00:18:26.480> my<00:18:27.159> opinion<00:18:28.159> or<00:18:28.440> any<00:18:29.080> pmo<00:18:29.799> should<00:18:30.159> have<00:18:30.559> at 00:18:30.789 --> 00:18:30.799 align:start position:0% in my opinion or any pmo should have at 00:18:30.799 --> 00:18:34.190 align:start position:0% in my opinion or any pmo should have at least<00:18:31.799> one<00:18:32.280> future<00:18:33.280> which<00:18:33.440> is<00:18:33.679> the<00:18:33.919> called 00:18:34.190 --> 00:18:34.200 align:start position:0% least one future which is the called 00:18:34.200 --> 00:18:36.950 align:start position:0% least one future which is the called single<00:18:34.679> point<00:18:34.919> of<00:18:35.120> Tru<00:18:35.880> so<00:18:36.080> if<00:18:36.200> the<00:18:36.360> pmo<00:18:36.760> show 00:18:36.950 --> 00:18:36.960 align:start position:0% single point of Tru so if the pmo show 00:18:36.960 --> 00:18:40.310 align:start position:0% single point of Tru so if the pmo show that<00:18:37.200> the<00:18:37.480> capital<00:18:37.880> budget<00:18:38.280> is<00:18:38.760> 20<00:18:39.320> million 00:18:40.310 --> 00:18:40.320 align:start position:0% that the capital budget is 20 million 00:18:40.320 --> 00:18:42.830 align:start position:0% that the capital budget is 20 million Australian<00:18:41.120> dollars<00:18:42.120> this<00:18:42.320> 20<00:18:42.600> million 00:18:42.830 --> 00:18:42.840 align:start position:0% Australian dollars this 20 million 00:18:42.840 --> 00:18:44.350 align:start position:0% Australian dollars this 20 million Australian<00:18:43.159> doar<00:18:43.559> Finance<00:18:43.960> could<00:18:44.159> not 00:18:44.350 --> 00:18:44.360 align:start position:0% Australian doar Finance could not 00:18:44.360 --> 00:18:47.149 align:start position:0% Australian doar Finance could not challenge<00:18:44.880> HR<00:18:45.280> could<00:18:45.440> not<00:18:45.640> challenge<00:18:46.440> the<00:18:46.640> C 00:18:47.149 --> 00:18:47.159 align:start position:0% challenge HR could not challenge the C 00:18:47.159 --> 00:18:49.590 align:start position:0% challenge HR could not challenge the C could<00:18:47.320> not<00:18:47.480> challenge<00:18:47.880> this<00:18:48.000> figure<00:18:48.280> is 00:18:49.590 --> 00:18:49.600 align:start position:0% could not challenge this figure is 00:18:49.600 --> 00:18:52.310 align:start position:0% could not challenge this figure is affected<00:18:50.600> if<00:18:50.919> if<00:18:51.159> we<00:18:51.320> are<00:18:51.480> not<00:18:51.679> in<00:18:51.840> this<00:18:52.000> space 00:18:52.310 --> 00:18:52.320 align:start position:0% affected if if we are not in this space 00:18:52.320 --> 00:18:53.870 align:start position:0% affected if if we are not in this space if<00:18:52.480> we<00:18:52.600> are<00:18:52.720> in<00:18:52.760> a<00:18:52.919> situation<00:18:53.360> that<00:18:53.520> Finance 00:18:53.870 --> 00:18:53.880 align:start position:0% if we are in a situation that Finance 00:18:53.880 --> 00:18:55.830 align:start position:0% if we are in a situation that Finance say<00:18:54.120> that<00:18:54.280> the<00:18:54.440> capital<00:18:54.840> investment<00:18:55.320> is<00:18:55.520> x 00:18:55.830 --> 00:18:55.840 align:start position:0% say that the capital investment is x 00:18:55.840 --> 00:18:59.669 align:start position:0% say that the capital investment is x million<00:18:56.840> but<00:18:57.360> in<00:18:57.559> my<00:18:58.480> Pro<00:18:59.039> budgets<00:18:59.400> is 00:18:59.669 --> 00:18:59.679 align:start position:0% million but in my Pro budgets is 00:18:59.679 --> 00:19:02.350 align:start position:0% million but in my Pro budgets is different<00:19:00.679> we<00:19:00.840> are<00:19:00.960> in<00:19:01.120> deep<00:19:01.400> trouble<00:19:01.840> so<00:19:02.200> a 00:19:02.350 --> 00:19:02.360 align:start position:0% different we are in deep trouble so a 00:19:02.360 --> 00:19:05.470 align:start position:0% different we are in deep trouble so a key<00:19:02.559> element<00:19:02.880> as<00:19:03.000> you<00:19:03.159> mention<00:19:03.480> is<00:19:03.720> data<00:19:04.039> so<00:19:04.480> to 00:19:05.470 --> 00:19:05.480 align:start position:0% key element as you mention is data so to 00:19:05.480 --> 00:19:08.549 align:start position:0% key element as you mention is data so to to<00:19:06.000> to<00:19:06.320> avoid<00:19:06.600> a<00:19:06.760> lot<00:19:06.919> of<00:19:07.400> discussions<00:19:08.400> I 00:19:08.549 --> 00:19:08.559 align:start position:0% to to avoid a lot of discussions I 00:19:08.559 --> 00:19:11.190 align:start position:0% to to avoid a lot of discussions I thought<00:19:08.919> no<00:19:09.320> you<00:19:10.320> we<00:19:10.480> could<00:19:10.640> have<00:19:10.840> thought<00:19:11.039> the 00:19:11.190 --> 00:19:11.200 align:start position:0% thought no you we could have thought the 00:19:11.200 --> 00:19:14.830 align:start position:0% thought no you we could have thought the data<00:19:11.440> is<00:19:11.760> at<00:19:12.080> Le 00:19:14.830 --> 00:19:14.840 align:start position:0% data is at Le 00:19:14.840 --> 00:19:16.750 align:start position:0% data is at Le 6,100 00:19:16.750 --> 00:19:16.760 align:start position:0% 6,100 00:19:16.760 --> 00:19:22.070 align:start position:0% 6,100 Euros<00:19:17.760> full<00:19:18.240> stop<00:19:18.640> no<00:19:19.159> discussion<00:19:20.640> so<00:19:21.640> but<00:19:21.919> the 00:19:22.070 --> 00:19:22.080 align:start position:0% Euros full stop no discussion so but the 00:19:22.080 --> 00:19:24.070 align:start position:0% Euros full stop no discussion so but the good<00:19:22.280> thing<00:19:22.440> is<00:19:22.559> that<00:19:22.760> you<00:19:22.919> could<00:19:23.400> relatively 00:19:24.070 --> 00:19:24.080 align:start position:0% good thing is that you could relatively 00:19:24.080 --> 00:19:27.110 align:start position:0% good thing is that you could relatively rapidly<00:19:24.480> reach<00:19:24.840> this<00:19:25.080> point<00:19:25.880> with<00:19:26.159> the 00:19:27.110 --> 00:19:27.120 align:start position:0% rapidly reach this point with the 00:19:27.120 --> 00:19:29.029 align:start position:0% rapidly reach this point with the available<00:19:27.919> if<00:19:28.039> you<00:19:28.200> make<00:19:28.520> a<00:19:28.840> good 00:19:29.029 --> 00:19:29.039 align:start position:0% available if you make a good 00:19:29.039 --> 00:19:31.830 align:start position:0% available if you make a good implementation<00:19:29.799> of<00:19:30.080> the<00:19:31.039> project<00:19:31.360> management 00:19:31.830 --> 00:19:31.840 align:start position:0% implementation of the project management 00:19:31.840 --> 00:19:33.110 align:start position:0% implementation of the project management tools 00:19:33.110 --> 00:19:33.120 align:start position:0% tools 00:19:33.120 --> 00:19:37.590 align:start position:0% tools and<00:19:34.120> find<00:19:34.480> a<00:19:34.640> way<00:19:34.840> to<00:19:35.039> export<00:19:36.120> the<00:19:37.120> cost 00:19:37.590 --> 00:19:37.600 align:start position:0% and find a way to export the cost 00:19:37.600 --> 00:19:40.590 align:start position:0% and find a way to export the cost fundamentally<00:19:38.400> the<00:19:38.600> cost<00:19:38.880> from<00:19:39.200> the 00:19:40.590 --> 00:19:40.600 align:start position:0% fundamentally the cost from the 00:19:40.600 --> 00:19:43.750 align:start position:0% fundamentally the cost from the financial<00:19:41.600> uh<00:19:41.760> systems<00:19:42.240> to 00:19:43.750 --> 00:19:43.760 align:start position:0% financial uh systems to 00:19:43.760 --> 00:19:47.669 align:start position:0% financial uh systems to the<00:19:44.760> project<00:19:45.080> management<00:19:45.880> systems<00:19:46.880> or 00:19:47.669 --> 00:19:47.679 align:start position:0% the project management systems or 00:19:47.679 --> 00:19:50.750 align:start position:0% the project management systems or merching<00:19:48.440> one<00:19:48.600> way<00:19:48.760> or<00:19:49.240> another<00:19:50.240> you<00:19:50.400> are<00:19:50.600> in 00:19:50.750 --> 00:19:50.760 align:start position:0% merching one way or another you are in 00:19:50.760 --> 00:19:55.230 align:start position:0% merching one way or another you are in good<00:19:51.200> sh<00:19:52.200> so<00:19:52.520> that's<00:19:52.960> the<00:19:53.880> that's<00:19:54.520> that's<00:19:54.760> key 00:19:55.230 --> 00:19:55.240 align:start position:0% good sh so that's the that's that's key 00:19:55.240 --> 00:19:58.710 align:start position:0% good sh so that's the that's that's key in<00:19:55.400> my<00:19:55.640> opinion<00:19:56.520> moving<00:19:56.880> to<00:19:57.200> the<00:19:57.559> soft<00:19:58.280> aspect 00:19:58.710 --> 00:19:58.720 align:start position:0% in my opinion moving to the soft aspect 00:19:58.720 --> 00:20:00.430 align:start position:0% in my opinion moving to the soft aspect the<00:19:58.840> soft<00:19:59.159> skill 00:20:00.430 --> 00:20:00.440 align:start position:0% the soft skill 00:20:00.440 --> 00:20:02.750 align:start position:0% the soft skill suspects<00:20:01.440> H<00:20:01.679> I<00:20:01.840> tend<00:20:02.039> to<00:20:02.200> think<00:20:02.440> that<00:20:02.640> the 00:20:02.750 --> 00:20:02.760 align:start position:0% suspects H I tend to think that the 00:20:02.760 --> 00:20:04.470 align:start position:0% suspects H I tend to think that the manager<00:20:03.159> is<00:20:03.280> more<00:20:03.559> the 00:20:04.470 --> 00:20:04.480 align:start position:0% manager is more the 00:20:04.480 --> 00:20:08.830 align:start position:0% manager is more the leaper<00:20:05.480> than<00:20:05.679> the<00:20:05.880> [ __ ]<00:20:06.480> manager<00:20:07.480> the 00:20:08.830 --> 00:20:08.840 align:start position:0% leaper than the [ __ ] manager the 00:20:08.840 --> 00:20:12.270 align:start position:0% leaper than the [ __ ] manager the the<00:20:09.840> it's<00:20:10.080> like<00:20:10.559> a 00:20:12.270 --> 00:20:12.280 align:start position:0% the it's like a 00:20:12.280 --> 00:20:15.830 align:start position:0% the it's like a well<00:20:13.280> this<00:20:13.480> metaphor<00:20:14.000> of<00:20:14.200> what<00:20:14.400> are<00:20:14.600> not 00:20:15.830 --> 00:20:15.840 align:start position:0% well this metaphor of what are not 00:20:15.840 --> 00:20:20.830 align:start position:0% well this metaphor of what are not very<00:20:16.840> ER<00:20:17.799> popular<00:20:18.360> with<00:20:18.559> the<00:20:18.760> Ukrainian<00:20:19.840> War 00:20:20.830 --> 00:20:20.840 align:start position:0% very ER popular with the Ukrainian War 00:20:20.840 --> 00:20:24.549 align:start position:0% very ER popular with the Ukrainian War but<00:20:21.240> I<00:20:21.400> tend<00:20:21.600> to<00:20:21.799> think<00:20:22.120> that<00:20:22.520> the<00:20:23.520> are<00:20:24.120> very 00:20:24.549 --> 00:20:24.559 align:start position:0% but I tend to think that the are very 00:20:24.559 --> 00:20:27.230 align:start position:0% but I tend to think that the are very illust<00:20:25.080> illustrative<00:20:25.720> for<00:20:25.960> this<00:20:26.240> purpose 00:20:27.230 --> 00:20:27.240 align:start position:0% illust illustrative for this purpose 00:20:27.240 --> 00:20:29.070 align:start position:0% illust illustrative for this purpose there<00:20:27.360> are<00:20:27.600> people<00:20:27.880> who<00:20:28.039> are<00:20:28.320> very<00:20:28.760> Happ<00:20:28.960> in 00:20:29.070 --> 00:20:29.080 align:start position:0% there are people who are very Happ in 00:20:29.080 --> 00:20:31.669 align:start position:0% there are people who are very Happ in the<00:20:29.640> trenches<00:20:30.640> and<00:20:30.799> there<00:20:30.919> are<00:20:31.159> people<00:20:31.520> who 00:20:31.669 --> 00:20:31.679 align:start position:0% the trenches and there are people who 00:20:31.679 --> 00:20:35.510 align:start position:0% the trenches and there are people who are<00:20:31.960> very<00:20:32.240> good<00:20:32.559> at<00:20:33.520> at<00:20:33.840> the<00:20:34.679> headquarters 00:20:35.510 --> 00:20:35.520 align:start position:0% are very good at at the headquarters 00:20:35.520 --> 00:20:36.669 align:start position:0% are very good at at the headquarters moving 00:20:36.669 --> 00:20:36.679 align:start position:0% moving 00:20:36.679 --> 00:20:41.549 align:start position:0% moving maps<00:20:38.080> and<00:20:39.080> so<00:20:39.720> both<00:20:40.720> and<00:20:40.919> I<00:20:41.039> tend<00:20:41.240> to<00:20:41.360> think 00:20:41.549 --> 00:20:41.559 align:start position:0% maps and so both and I tend to think 00:20:41.559 --> 00:20:44.230 align:start position:0% maps and so both and I tend to think that<00:20:41.720> the<00:20:41.880> pmo<00:20:42.240> manager<00:20:42.640> is<00:20:42.799> more<00:20:43.600> somebody 00:20:44.230 --> 00:20:44.240 align:start position:0% that the pmo manager is more somebody 00:20:44.240 --> 00:20:46.110 align:start position:0% that the pmo manager is more somebody that<00:20:44.640> might<00:20:44.799> have<00:20:44.960> some<00:20:45.280> experience<00:20:45.840> as<00:20:45.960> a 00:20:46.110 --> 00:20:46.120 align:start position:0% that might have some experience as a 00:20:46.120 --> 00:20:49.390 align:start position:0% that might have some experience as a project<00:20:46.400> manager<00:20:46.840> in<00:20:46.960> the<00:20:47.440> past<00:20:48.440> but<00:20:49.120> this<00:20:49.240> is 00:20:49.390 --> 00:20:49.400 align:start position:0% project manager in the past but this is 00:20:49.400 --> 00:20:51.950 align:start position:0% project manager in the past but this is not<00:20:49.760> the<00:20:50.200> this<00:20:50.320> is<00:20:50.480> not<00:20:50.679> the<00:20:50.880> key<00:20:51.520> the<00:20:51.720> key<00:20:51.840> is 00:20:51.950 --> 00:20:51.960 align:start position:0% not the this is not the key the key is 00:20:51.960 --> 00:20:54.789 align:start position:0% not the this is not the key the key is to<00:20:52.360> understand<00:20:52.520> the<00:20:52.720> big<00:20:53.240> picture<00:20:54.240> and<00:20:54.400> to<00:20:54.600> be 00:20:54.789 --> 00:20:54.799 align:start position:0% to understand the big picture and to be 00:20:54.799 --> 00:20:57.590 align:start position:0% to understand the big picture and to be able<00:20:55.039> to<00:20:55.320> discuss<00:20:55.919> with<00:20:56.200> both<00:20:56.559> the<00:20:57.159> project 00:20:57.590 --> 00:20:57.600 align:start position:0% able to discuss with both the project 00:20:57.600 --> 00:21:00.909 align:start position:0% able to discuss with both the project managers<00:20:59.000> and<00:20:59.200> the<00:20:59.320> se-<00:20:59.559> level<00:20:59.919> Executives 00:21:00.909 --> 00:21:00.919 align:start position:0% managers and the se- level Executives 00:21:00.919 --> 00:21:03.270 align:start position:0% managers and the se- level Executives and<00:21:01.080> the<00:21:01.520> difficulty<00:21:02.200> and<00:21:02.640> and<00:21:02.799> maybe<00:21:03.039> it's 00:21:03.270 --> 00:21:03.280 align:start position:0% and the difficulty and and maybe it's 00:21:03.280 --> 00:21:05.990 align:start position:0% and the difficulty and and maybe it's useful<00:21:04.000> that<00:21:04.200> he<00:21:04.360> is<00:21:04.559> not<00:21:05.120> the<00:21:05.320> best<00:21:05.559> possible 00:21:05.990 --> 00:21:06.000 align:start position:0% useful that he is not the best possible 00:21:06.000 --> 00:21:07.950 align:start position:0% useful that he is not the best possible project<00:21:06.280> manager<00:21:07.080> due<00:21:07.280> to<00:21:07.440> the<00:21:07.600> worst 00:21:07.950 --> 00:21:07.960 align:start position:0% project manager due to the worst 00:21:07.960 --> 00:21:10.710 align:start position:0% project manager due to the worst situation<00:21:08.480> is<00:21:08.760> where<00:21:09.480> the<00:21:09.679> project 00:21:10.710 --> 00:21:10.720 align:start position:0% situation is where the project 00:21:10.720 --> 00:21:14.950 align:start position:0% situation is where the project manager<00:21:11.720> provide<00:21:12.159> lessons<00:21:12.600> to<00:21:12.960> the<00:21:13.760> other<00:21:14.559> the 00:21:14.950 --> 00:21:14.960 align:start position:0% manager provide lessons to the other the 00:21:14.960 --> 00:21:17.149 align:start position:0% manager provide lessons to the other the sorry<00:21:15.200> the<00:21:15.360> pmo<00:21:15.720> manager<00:21:16.320> take<00:21:16.559> lessons<00:21:16.960> to 00:21:17.149 --> 00:21:17.159 align:start position:0% sorry the pmo manager take lessons to 00:21:17.159 --> 00:21:20.750 align:start position:0% sorry the pmo manager take lessons to the<00:21:17.360> project<00:21:17.679> managers<00:21:18.559> you<00:21:18.679> should<00:21:18.960> do<00:21:19.760> that 00:21:20.750 --> 00:21:20.760 align:start position:0% the project managers you should do that 00:21:20.760 --> 00:21:23.269 align:start position:0% the project managers you should do that you<00:21:20.880> should<00:21:21.120> maybe<00:21:21.840> need<00:21:22.039> to<00:21:22.240> compress<00:21:22.720> the 00:21:23.269 --> 00:21:23.279 align:start position:0% you should maybe need to compress the 00:21:23.279 --> 00:21:26.149 align:start position:0% you should maybe need to compress the schedule<00:21:24.279> H<00:21:24.520> use<00:21:24.799> this<00:21:24.960> tool<00:21:25.320> hire<00:21:25.679> this<00:21:25.919> guy 00:21:26.149 --> 00:21:26.159 align:start position:0% schedule H use this tool hire this guy 00:21:26.159 --> 00:21:28.029 align:start position:0% schedule H use this tool hire this guy you<00:21:26.320> have<00:21:26.480> over<00:21:26.799> resources<00:21:27.480> this<00:21:27.559> is<00:21:27.679> not<00:21:27.840> a 00:21:28.029 --> 00:21:28.039 align:start position:0% you have over resources this is not a 00:21:28.039 --> 00:21:29.549 align:start position:0% you have over resources this is not a discussion 00:21:29.549 --> 00:21:29.559 align:start position:0% discussion 00:21:29.559 --> 00:21:31.190 align:start position:0% discussion this<00:21:29.880> this<00:21:29.960> is<00:21:30.120> not<00:21:30.360> the<00:21:30.559> discussion<00:21:31.080> the 00:21:31.190 --> 00:21:31.200 align:start position:0% this this is not the discussion the 00:21:31.200 --> 00:21:32.590 align:start position:0% this this is not the discussion the discussion 00:21:32.590 --> 00:21:32.600 align:start position:0% discussion 00:21:32.600 --> 00:21:37.870 align:start position:0% discussion is<00:21:33.600> we<00:21:33.799> have<00:21:34.000> this<00:21:34.279> projects<00:21:35.039> we<00:21:35.279> have<00:21:36.279> um<00:21:37.279> er 00:21:37.870 --> 00:21:37.880 align:start position:0% is we have this projects we have um er 00:21:37.880 --> 00:21:39.110 align:start position:0% is we have this projects we have um er we<00:21:38.000> need<00:21:38.159> to 00:21:39.110 --> 00:21:39.120 align:start position:0% we need to 00:21:39.120 --> 00:21:42.549 align:start position:0% we need to accomplish<00:21:40.120> do<00:21:40.279> you<00:21:40.559> need<00:21:40.919> anything<00:21:41.360> from 00:21:42.549 --> 00:21:42.559 align:start position:0% accomplish do you need anything from 00:21:42.559 --> 00:21:46.710 align:start position:0% accomplish do you need anything from other<00:21:43.559> elements<00:21:44.200> or<00:21:45.279> departments<00:21:46.279> from<00:21:46.520> the 00:21:46.710 --> 00:21:46.720 align:start position:0% other elements or departments from the 00:21:46.720 --> 00:21:49.750 align:start position:0% other elements or departments from the company<00:21:47.080> to<00:21:47.279> help<00:21:47.559> you<00:21:47.919> you<00:21:48.039> need<00:21:48.320> people<00:21:48.760> for 00:21:49.750 --> 00:21:49.760 align:start position:0% company to help you you need people for 00:21:49.760 --> 00:21:52.950 align:start position:0% company to help you you need people for a<00:21:49.919> testing<00:21:50.559> your<00:21:50.919> it<00:21:51.360> system<00:21:52.360> maybe<00:21:52.760> these 00:21:52.950 --> 00:21:52.960 align:start position:0% a testing your it system maybe these 00:21:52.960 --> 00:21:55.029 align:start position:0% a testing your it system maybe these people<00:21:53.159> are<00:21:53.320> from<00:21:53.559> Finance<00:21:53.960> or<00:21:54.200> Warehouse<00:21:54.799> or 00:21:55.029 --> 00:21:55.039 align:start position:0% people are from Finance or Warehouse or 00:21:55.039 --> 00:21:57.510 align:start position:0% people are from Finance or Warehouse or marketing<00:21:55.799> this<00:21:55.919> is<00:21:56.039> the<00:21:56.200> role<00:21:56.440> of<00:21:56.600> the<00:21:56.760> pmo 00:21:57.510 --> 00:21:57.520 align:start position:0% marketing this is the role of the pmo 00:21:57.520 --> 00:22:00.830 align:start position:0% marketing this is the role of the pmo manager 00:22:00.830 --> 00:22:00.840 align:start position:0% 00:22:00.840 --> 00:22:02.830 align:start position:0% so<00:22:01.279> so<00:22:01.480> I'm<00:22:01.720> really<00:22:02.080> I'm<00:22:02.200> really<00:22:02.440> interested 00:22:02.830 --> 00:22:02.840 align:start position:0% so so I'm really I'm really interested 00:22:02.840 --> 00:22:05.029 align:start position:0% so so I'm really I'm really interested that<00:22:03.039> you<00:22:03.279> you<00:22:03.440> both<00:22:03.720> kind<00:22:03.840> of<00:22:04.440> start<00:22:04.840> with 00:22:05.029 --> 00:22:05.039 align:start position:0% that you you both kind of start with 00:22:05.039 --> 00:22:08.430 align:start position:0% that you you both kind of start with data<00:22:05.799> because<00:22:06.159> because<00:22:07.120> my<00:22:07.480> my<00:22:07.720> instinct<00:22:08.240> is 00:22:08.430 --> 00:22:08.440 align:start position:0% data because because my my instinct is 00:22:08.440 --> 00:22:11.230 align:start position:0% data because because my my instinct is always<00:22:08.720> to<00:22:09.000> start<00:22:09.320> with<00:22:09.480> the<00:22:09.600> business<00:22:10.240> goals 00:22:11.230 --> 00:22:11.240 align:start position:0% always to start with the business goals 00:22:11.240 --> 00:22:13.190 align:start position:0% always to start with the business goals right<00:22:11.480> what<00:22:11.600> are<00:22:11.720> we<00:22:11.840> trying<00:22:12.039> to<00:22:12.200> achieve<00:22:12.520> as<00:22:12.640> a 00:22:13.190 --> 00:22:13.200 align:start position:0% right what are we trying to achieve as a 00:22:13.200 --> 00:22:15.909 align:start position:0% right what are we trying to achieve as a business<00:22:14.200> because<00:22:14.720> at<00:22:14.880> the<00:22:14.960> end<00:22:15.120> of<00:22:15.200> the<00:22:15.360> day 00:22:15.909 --> 00:22:15.919 align:start position:0% business because at the end of the day 00:22:15.919 --> 00:22:18.430 align:start position:0% business because at the end of the day that<00:22:16.320> the<00:22:16.440> only<00:22:16.640> reason<00:22:16.880> we<00:22:17.000> do<00:22:17.360> projects<00:22:18.279> is 00:22:18.430 --> 00:22:18.440 align:start position:0% that the only reason we do projects is 00:22:18.440 --> 00:22:20.630 align:start position:0% that the only reason we do projects is to<00:22:18.960> help<00:22:19.240> drive<00:22:19.559> towards<00:22:20.240> Drive<00:22:20.520> the 00:22:20.630 --> 00:22:20.640 align:start position:0% to help drive towards Drive the 00:22:20.640 --> 00:22:23.029 align:start position:0% to help drive towards Drive the organization<00:22:21.200> towards<00:22:21.559> those<00:22:21.919> goals<00:22:22.919> right 00:22:23.029 --> 00:22:23.039 align:start position:0% organization towards those goals right 00:22:23.039 --> 00:22:25.990 align:start position:0% organization towards those goals right so<00:22:23.400> so<00:22:23.640> all<00:22:23.799> that<00:22:23.960> change<00:22:24.279> that's<00:22:24.480> going<00:22:24.720> on<00:22:25.000> is 00:22:25.990 --> 00:22:26.000 align:start position:0% so so all that change that's going on is 00:22:26.000 --> 00:22:28.470 align:start position:0% so so all that change that's going on is uh<00:22:26.120> you<00:22:26.240> know<00:22:26.840> the<00:22:27.159> the<00:22:27.559> the<00:22:28.000> senior<00:22:28.320> lead 00:22:28.470 --> 00:22:28.480 align:start position:0% uh you know the the the senior lead 00:22:28.480 --> 00:22:29.909 align:start position:0% uh you know the the the senior lead leaders<00:22:28.760> are<00:22:28.880> trying<00:22:29.039> to<00:22:29.200> figure<00:22:29.480> out<00:22:29.840> you 00:22:29.909 --> 00:22:29.919 align:start position:0% leaders are trying to figure out you 00:22:29.919 --> 00:22:31.510 align:start position:0% leaders are trying to figure out you know<00:22:30.080> how<00:22:30.279> should<00:22:30.480> we<00:22:30.679> respond<00:22:31.039> as<00:22:31.159> an 00:22:31.510 --> 00:22:31.520 align:start position:0% know how should we respond as an 00:22:31.520 --> 00:22:33.510 align:start position:0% know how should we respond as an organization<00:22:32.520> and<00:22:32.760> projects<00:22:33.080> are<00:22:33.240> how<00:22:33.360> they 00:22:33.510 --> 00:22:33.520 align:start position:0% organization and projects are how they 00:22:33.520 --> 00:22:36.990 align:start position:0% organization and projects are how they make<00:22:33.679> that<00:22:34.200> happen<00:22:35.200> so<00:22:35.600> so<00:22:36.480> you<00:22:36.600> know<00:22:36.720> what<00:22:36.799> are 00:22:36.990 --> 00:22:37.000 align:start position:0% make that happen so so you know what are 00:22:37.000 --> 00:22:39.590 align:start position:0% make that happen so so you know what are what<00:22:37.080> are<00:22:37.200> your<00:22:37.360> thoughts<00:22:37.679> around<00:22:38.320> the<00:22:38.520> role 00:22:39.590 --> 00:22:39.600 align:start position:0% what are your thoughts around the role 00:22:39.600 --> 00:22:41.870 align:start position:0% what are your thoughts around the role of<00:22:40.600> and<00:22:40.679> I<00:22:40.799> think<00:22:40.919> we're<00:22:41.120> sort<00:22:41.320> of<00:22:41.440> saying<00:22:41.760> the 00:22:41.870 --> 00:22:41.880 align:start position:0% of and I think we're sort of saying the 00:22:41.880 --> 00:22:42.990 align:start position:0% of and I think we're sort of saying the same<00:22:42.120> thing<00:22:42.320> because<00:22:42.520> you<00:22:42.600> were<00:22:42.760> talking 00:22:42.990 --> 00:22:43.000 align:start position:0% same thing because you were talking 00:22:43.000 --> 00:22:44.830 align:start position:0% same thing because you were talking about<00:22:43.279> data<00:22:43.760> as<00:22:44.000> as<00:22:44.080> an<00:22:44.240> input<00:22:44.600> into 00:22:44.830 --> 00:22:44.840 align:start position:0% about data as as an input into 00:22:44.840 --> 00:22:47.110 align:start position:0% about data as as an input into governance<00:22:45.799> right<00:22:46.200> and<00:22:46.360> and<00:22:46.559> governance<00:22:46.960> is 00:22:47.110 --> 00:22:47.120 align:start position:0% governance right and and governance is 00:22:47.120 --> 00:22:48.750 align:start position:0% governance right and and governance is that<00:22:47.360> process<00:22:47.640> of<00:22:47.840> decision-<00:22:48.240> making<00:22:48.640> where 00:22:48.750 --> 00:22:48.760 align:start position:0% that process of decision- making where 00:22:48.760 --> 00:22:50.750 align:start position:0% that process of decision- making where you<00:22:48.880> figure<00:22:49.200> out<00:22:49.840> you<00:22:49.960> know<00:22:50.120> which<00:22:50.360> projects 00:22:50.750 --> 00:22:50.760 align:start position:0% you figure out you know which projects 00:22:50.760 --> 00:22:52.590 align:start position:0% you figure out you know which projects and<00:22:50.880> how<00:22:51.000> do<00:22:51.080> we<00:22:51.240> allocate<00:22:51.600> resources<00:22:52.120> and<00:22:52.480> all 00:22:52.590 --> 00:22:52.600 align:start position:0% and how do we allocate resources and all 00:22:52.600 --> 00:22:56.070 align:start position:0% and how do we allocate resources and all of<00:22:52.760> those<00:22:53.039> things<00:22:53.919> um<00:22:54.559> so<00:22:55.240> so<00:22:55.480> how<00:22:55.600> do<00:22:55.720> you<00:22:55.960> how 00:22:56.070 --> 00:22:56.080 align:start position:0% of those things um so so how do you how 00:22:56.080 --> 00:22:58.630 align:start position:0% of those things um so so how do you how do<00:22:56.200> you<00:22:56.480> see<00:22:57.480> how<00:22:57.559> do<00:22:57.679> you<00:22:57.760> see<00:22:58.000> those<00:22:58.159> two 00:22:58.630 --> 00:22:58.640 align:start position:0% do you see how do you see those two 00:22:58.640 --> 00:23:01.310 align:start position:0% do you see how do you see those two coming<00:22:59.039> together<00:22:59.360> to<00:22:59.559> enable 00:23:01.310 --> 00:23:01.320 align:start position:0% coming together to enable 00:23:01.320 --> 00:23:04.870 align:start position:0% coming together to enable change<00:23:02.320> I<00:23:02.400> think<00:23:02.559> to<00:23:02.760> start<00:23:03.080> with<00:23:03.400> business 00:23:04.870 --> 00:23:04.880 align:start position:0% change I think to start with business 00:23:04.880 --> 00:23:09.310 align:start position:0% change I think to start with business goals<00:23:05.880> from<00:23:06.080> a<00:23:06.279> pmo<00:23:07.159> perspective<00:23:08.159> you<00:23:08.840> have<00:23:09.039> to 00:23:09.310 --> 00:23:09.320 align:start position:0% goals from a pmo perspective you have to 00:23:09.320 --> 00:23:15.110 align:start position:0% goals from a pmo perspective you have to be<00:23:09.799> a<00:23:10.200> pmo<00:23:11.200> that<00:23:11.679> has<00:23:12.840> um<00:23:13.840> an<00:23:14.120> acknowledged 00:23:15.110 --> 00:23:15.120 align:start position:0% be a pmo that has um an acknowledged 00:23:15.120 --> 00:23:17.789 align:start position:0% be a pmo that has um an acknowledged strategic<00:23:15.960> value<00:23:16.440> from<00:23:16.679> the<00:23:16.880> beginning<00:23:17.600> so 00:23:17.789 --> 00:23:17.799 align:start position:0% strategic value from the beginning so 00:23:17.799 --> 00:23:20.510 align:start position:0% strategic value from the beginning so something<00:23:18.039> like<00:23:18.200> an<00:23:18.360> Enterprise<00:23:19.279> pmo<00:23:20.200> or<00:23:20.360> an 00:23:20.510 --> 00:23:20.520 align:start position:0% something like an Enterprise pmo or an 00:23:20.520 --> 00:23:24.029 align:start position:0% something like an Enterprise pmo or an investment<00:23:21.320> pmo<00:23:22.320> um<00:23:22.720> if<00:23:22.880> the<00:23:23.080> pmo<00:23:23.600> is<00:23:23.720> in<00:23:23.880> at 00:23:24.029 --> 00:23:24.039 align:start position:0% investment pmo um if the pmo is in at 00:23:24.039 --> 00:23:26.669 align:start position:0% investment pmo um if the pmo is in at the<00:23:24.159> ground<00:23:24.440> floor<00:23:25.240> and<00:23:25.440> has<00:23:25.559> a<00:23:25.919> hand<00:23:26.120> in<00:23:26.320> those 00:23:26.669 --> 00:23:26.679 align:start position:0% the ground floor and has a hand in those 00:23:26.679 --> 00:23:28.669 align:start position:0% the ground floor and has a hand in those strategic<00:23:27.240> decision<00:23:27.600> making<00:23:27.919> and<00:23:28.080> priority 00:23:28.669 --> 00:23:28.679 align:start position:0% strategic decision making and priority 00:23:28.679 --> 00:23:31.669 align:start position:0% strategic decision making and priority ization<00:23:29.080> and<00:23:29.279> all<00:23:29.440> of<00:23:29.640> those<00:23:29.880> things<00:23:30.679> then<00:23:31.520> um 00:23:31.669 --> 00:23:31.679 align:start position:0% ization and all of those things then um 00:23:31.679 --> 00:23:34.070 align:start position:0% ization and all of those things then um business<00:23:32.000> goals<00:23:32.279> is<00:23:32.400> a<00:23:32.720> very<00:23:33.200> sensible<00:23:33.880> and 00:23:34.070 --> 00:23:34.080 align:start position:0% business goals is a very sensible and 00:23:34.080 --> 00:23:36.750 align:start position:0% business goals is a very sensible and straightforward<00:23:34.919> place<00:23:35.159> to<00:23:35.480> start<00:23:36.480> but<00:23:36.600> the 00:23:36.750 --> 00:23:36.760 align:start position:0% straightforward place to start but the 00:23:36.760 --> 00:23:39.470 align:start position:0% straightforward place to start but the reality<00:23:37.200> is<00:23:37.400> a<00:23:37.559> lot<00:23:37.720> of<00:23:37.919> pmos<00:23:38.640> don't<00:23:38.960> start 00:23:39.470 --> 00:23:39.480 align:start position:0% reality is a lot of pmos don't start 00:23:39.480 --> 00:23:42.710 align:start position:0% reality is a lot of pmos don't start there<00:23:40.080> a<00:23:40.200> lot<00:23:40.360> of<00:23:40.600> pmos<00:23:41.159> are<00:23:41.440> set<00:23:41.720> up<00:23:42.039> as<00:23:42.200> a<00:23:42.559> a 00:23:42.710 --> 00:23:42.720 align:start position:0% there a lot of pmos are set up as a a 00:23:42.720 --> 00:23:45.870 align:start position:0% there a lot of pmos are set up as a a kind<00:23:42.840> of<00:23:43.080> add-on<00:23:43.480> to<00:23:43.640> a<00:23:43.799> delivery<00:23:44.520> function<00:23:45.520> um 00:23:45.870 --> 00:23:45.880 align:start position:0% kind of add-on to a delivery function um 00:23:45.880 --> 00:23:47.350 align:start position:0% kind of add-on to a delivery function um they<00:23:46.000> might<00:23:46.240> even<00:23:46.480> be<00:23:46.679> there<00:23:46.880> as<00:23:47.080> just<00:23:47.240> a 00:23:47.350 --> 00:23:47.360 align:start position:0% they might even be there as just a 00:23:47.360 --> 00:23:49.149 align:start position:0% they might even be there as just a center<00:23:47.679> of<00:23:47.880> excellence<00:23:48.360> function<00:23:48.720> to<00:23:48.880> do<00:23:49.039> a 00:23:49.149 --> 00:23:49.159 align:start position:0% center of excellence function to do a 00:23:49.159 --> 00:23:50.070 align:start position:0% center of excellence function to do a bit<00:23:49.320> of 00:23:50.070 --> 00:23:50.080 align:start position:0% bit of 00:23:50.080 --> 00:23:53.470 align:start position:0% bit of reporting<00:23:51.080> um<00:23:51.799> and<00:23:52.000> my<00:23:52.200> argument<00:23:52.840> is<00:23:53.120> that 00:23:53.470 --> 00:23:53.480 align:start position:0% reporting um and my argument is that 00:23:53.480 --> 00:23:56.909 align:start position:0% reporting um and my argument is that even<00:23:53.840> those<00:23:54.400> pmos<00:23:55.360> can<00:23:55.720> support<00:23:56.279> strategic 00:23:56.909 --> 00:23:56.919 align:start position:0% even those pmos can support strategic 00:23:56.919 --> 00:24:00.669 align:start position:0% even those pmos can support strategic value<00:23:57.919> but<00:23:58.039> to<00:23:58.200> do<00:23:58.720> so<00:23:59.720> no<00:23:59.880> one's<00:24:00.159> listening<00:24:00.520> to 00:24:00.669 --> 00:24:00.679 align:start position:0% value but to do so no one's listening to 00:24:00.679 --> 00:24:03.350 align:start position:0% value but to do so no one's listening to them<00:24:00.840> to<00:24:01.000> talk<00:24:01.200> about<00:24:01.440> strategic<00:24:01.960> goals<00:24:02.960> um 00:24:03.350 --> 00:24:03.360 align:start position:0% them to talk about strategic goals um 00:24:03.360 --> 00:24:05.750 align:start position:0% them to talk about strategic goals um they<00:24:03.480> will<00:24:03.679> in<00:24:03.799> the<00:24:04.120> end<00:24:05.120> but<00:24:05.279> they've<00:24:05.480> got<00:24:05.559> to 00:24:05.750 --> 00:24:05.760 align:start position:0% they will in the end but they've got to 00:24:05.760 --> 00:24:07.830 align:start position:0% they will in the end but they've got to build<00:24:06.039> their<00:24:06.240> credibility<00:24:07.240> and<00:24:07.360> you<00:24:07.559> build 00:24:07.830 --> 00:24:07.840 align:start position:0% build their credibility and you build 00:24:07.840 --> 00:24:11.149 align:start position:0% build their credibility and you build your<00:24:08.240> credibility<00:24:09.240> by<00:24:09.600> stating<00:24:10.120> a<00:24:10.360> a<00:24:10.600> credible 00:24:11.149 --> 00:24:11.159 align:start position:0% your credibility by stating a a credible 00:24:11.159 --> 00:24:13.950 align:start position:0% your credibility by stating a a credible case<00:24:11.440> supported<00:24:11.919> by<00:24:12.080> data<00:24:12.400> so<00:24:12.600> that's<00:24:12.919> why<00:24:13.720> I 00:24:13.950 --> 00:24:13.960 align:start position:0% case supported by data so that's why I 00:24:13.960 --> 00:24:15.590 align:start position:0% case supported by data so that's why I probably<00:24:14.400> have<00:24:14.520> a<00:24:14.640> slightly<00:24:15.120> different 00:24:15.590 --> 00:24:15.600 align:start position:0% probably have a slightly different 00:24:15.600 --> 00:24:18.710 align:start position:0% probably have a slightly different perspective<00:24:16.159> St<00:24:16.559> because<00:24:16.799> I<00:24:16.960> see<00:24:17.640> more 00:24:18.710 --> 00:24:18.720 align:start position:0% perspective St because I see more 00:24:18.720 --> 00:24:20.230 align:start position:0% perspective St because I see more pmos 00:24:20.230 --> 00:24:20.240 align:start position:0% pmos 00:24:20.240 --> 00:24:24.549 align:start position:0% pmos um<00:24:21.240> that<00:24:21.559> really<00:24:22.000> get<00:24:22.279> their<00:24:22.720> their<00:24:22.960> life<00:24:23.880> post 00:24:24.549 --> 00:24:24.559 align:start position:0% um that really get their their life post 00:24:24.559 --> 00:24:27.230 align:start position:0% um that really get their their life post that<00:24:25.279> um<00:24:25.760> strategic<00:24:26.279> function<00:24:26.679> once<00:24:26.919> they've 00:24:27.230 --> 00:24:27.240 align:start position:0% that um strategic function once they've 00:24:27.240 --> 00:24:29.470 align:start position:0% that um strategic function once they've come<00:24:27.480> come<00:24:27.640> over<00:24:27.840> the<00:24:27.919> fence<00:24:28.200> and<00:24:28.559> delivery 00:24:29.470 --> 00:24:29.480 align:start position:0% come come over the fence and delivery 00:24:29.480 --> 00:24:32.110 align:start position:0% come come over the fence and delivery that's<00:24:29.720> where<00:24:29.960> we<00:24:30.120> tend<00:24:30.360> to<00:24:30.520> see<00:24:30.840> more<00:24:31.200> pmos<00:24:31.919> so 00:24:32.110 --> 00:24:32.120 align:start position:0% that's where we tend to see more pmos so 00:24:32.120 --> 00:24:35.070 align:start position:0% that's where we tend to see more pmos so so<00:24:32.399> so<00:24:32.679> here's<00:24:33.000> here's<00:24:33.559> implicit<00:24:34.039> in<00:24:34.240> that 00:24:35.070 --> 00:24:35.080 align:start position:0% so so here's here's implicit in that 00:24:35.080 --> 00:24:36.750 align:start position:0% so so here's here's implicit in that Louise<00:24:35.720> is<00:24:35.840> sort<00:24:36.039> of 00:24:36.750 --> 00:24:36.760 align:start position:0% Louise is sort of 00:24:36.760 --> 00:24:39.950 align:start position:0% Louise is sort of this<00:24:37.760> the<00:24:37.919> implication<00:24:38.640> that<00:24:39.000> you<00:24:39.279> those<00:24:39.480> pmos 00:24:39.950 --> 00:24:39.960 align:start position:0% this the implication that you those pmos 00:24:39.960 --> 00:24:42.669 align:start position:0% this the implication that you those pmos that<00:24:40.080> are<00:24:40.320> not<00:24:40.600> starting<00:24:41.039> with<00:24:41.240> the<00:24:41.679> goals 00:24:42.669 --> 00:24:42.679 align:start position:0% that are not starting with the goals 00:24:42.679 --> 00:24:44.350 align:start position:0% that are not starting with the goals right<00:24:42.880> they've<00:24:43.080> been<00:24:43.399> they've<00:24:43.600> been<00:24:43.799> set<00:24:44.080> up 00:24:44.350 --> 00:24:44.360 align:start position:0% right they've been they've been set up 00:24:44.360 --> 00:24:47.870 align:start position:0% right they've been they've been set up or<00:24:44.480> they've<00:24:44.760> been<00:24:45.760> uh<00:24:46.720> created<00:24:47.320> someone<00:24:47.600> waved 00:24:47.870 --> 00:24:47.880 align:start position:0% or they've been uh created someone waved 00:24:47.880 --> 00:24:49.830 align:start position:0% or they've been uh created someone waved a<00:24:48.000> wand<00:24:48.279> in<00:24:48.440> the<00:24:48.600> executive<00:24:49.080> team<00:24:49.440> right<00:24:49.600> to 00:24:49.830 --> 00:24:49.840 align:start position:0% a wand in the executive team right to 00:24:49.840 --> 00:24:52.350 align:start position:0% a wand in the executive team right to create<00:24:50.559> that<00:24:50.960> at 00:24:52.350 --> 00:24:52.360 align:start position:0% create that at 00:24:52.360 --> 00:24:56.430 align:start position:0% create that at pmo<00:24:53.360> and<00:24:53.640> so<00:24:54.640> the<00:24:54.960> the<00:24:55.279> the<00:24:55.440> Assumption<00:24:56.200> there 00:24:56.430 --> 00:24:56.440 align:start position:0% pmo and so the the the Assumption there 00:24:56.440 --> 00:24:59.149 align:start position:0% pmo and so the the the Assumption there is<00:24:56.720> that<00:24:57.399> the<00:24:57.559> the<00:24:57.720> exacts<00:24:58.440> don't<00:24:58.640> really 00:24:59.149 --> 00:24:59.159 align:start position:0% is that the the exacts don't really 00:24:59.159 --> 00:25:00.669 align:start position:0% is that the the exacts don't really understand<00:24:59.399> the<00:24:59.600> value<00:24:59.880> that<00:25:00.000> a<00:25:00.120> pmo<00:25:00.520> can 00:25:00.669 --> 00:25:00.679 align:start position:0% understand the value that a pmo can 00:25:00.679 --> 00:25:03.070 align:start position:0% understand the value that a pmo can bring<00:25:01.000> to<00:25:01.200> enable<00:25:01.600> change<00:25:02.039> so<00:25:02.320> so<00:25:02.559> fingers<00:25:02.919> on 00:25:03.070 --> 00:25:03.080 align:start position:0% bring to enable change so so fingers on 00:25:03.080 --> 00:25:06.430 align:start position:0% bring to enable change so so fingers on keyboards<00:25:03.640> again<00:25:04.039> guys<00:25:04.919> uh<00:25:05.120> happy<00:25:05.440> face 00:25:06.430 --> 00:25:06.440 align:start position:0% keyboards again guys uh happy face 00:25:06.440 --> 00:25:09.269 align:start position:0% keyboards again guys uh happy face versus<00:25:06.799> Smiley<00:25:07.279> fa<00:25:07.640> uh<00:25:07.840> frowny<00:25:08.399> face<00:25:08.720> so<00:25:09.000> happy 00:25:09.269 --> 00:25:09.279 align:start position:0% versus Smiley fa uh frowny face so happy 00:25:09.279 --> 00:25:11.789 align:start position:0% versus Smiley fa uh frowny face so happy face<00:25:09.559> means<00:25:09.919> that<00:25:10.360> your<00:25:10.679> Executives<00:25:11.279> really 00:25:11.789 --> 00:25:11.799 align:start position:0% face means that your Executives really 00:25:11.799 --> 00:25:13.870 align:start position:0% face means that your Executives really understand<00:25:12.039> the<00:25:12.159> link<00:25:13.120> that<00:25:13.240> the<00:25:13.399> P<00:25:13.679> or<00:25:13.760> the 00:25:13.870 --> 00:25:13.880 align:start position:0% understand the link that the P or the 00:25:13.880 --> 00:25:17.230 align:start position:0% understand the link that the P or the role<00:25:14.039> the<00:25:14.200> pmo<00:25:14.640> can<00:25:14.840> play<00:25:15.480> to<00:25:15.799> enable<00:25:16.799> um<00:25:17.039> to 00:25:17.230 --> 00:25:17.240 align:start position:0% role the pmo can play to enable um to 00:25:17.240 --> 00:25:20.230 align:start position:0% role the pmo can play to enable um to enable<00:25:17.720> change<00:25:18.720> and<00:25:18.919> a<00:25:19.279> and<00:25:19.399> a<00:25:19.480> frowny<00:25:19.880> face<00:25:20.120> is 00:25:20.230 --> 00:25:20.240 align:start position:0% enable change and a and a frowny face is 00:25:20.240 --> 00:25:22.149 align:start position:0% enable change and a and a frowny face is that<00:25:20.360> your<00:25:20.520> execs<00:25:21.080> don't<00:25:21.320> get<00:25:21.440> it<00:25:21.640> at<00:25:21.760> all<00:25:22.039> and 00:25:22.149 --> 00:25:22.159 align:start position:0% that your execs don't get it at all and 00:25:22.159 --> 00:25:24.110 align:start position:0% that your execs don't get it at all and they<00:25:22.360> think<00:25:22.480> you're<00:25:22.640> just<00:25:22.760> an<00:25:22.919> admin<00:25:23.279> function 00:25:24.110 --> 00:25:24.120 align:start position:0% they think you're just an admin function 00:25:24.120 --> 00:25:25.389 align:start position:0% they think you're just an admin function and<00:25:24.320> then<00:25:24.520> I'm<00:25:24.600> sure<00:25:24.799> some<00:25:24.919> of<00:25:25.039> you<00:25:25.159> will<00:25:25.240> be 00:25:25.389 --> 00:25:25.399 align:start position:0% and then I'm sure some of you will be 00:25:25.399 --> 00:25:28.830 align:start position:0% and then I'm sure some of you will be somewhere<00:25:25.640> in<00:25:25.799> between<00:25:26.720> who<00:25:27.679> is<00:25:27.760> that<00:25:27.960> a<00:25:28.720> all 00:25:28.830 --> 00:25:28.840 align:start position:0% somewhere in between who is that a all 00:25:28.840 --> 00:25:30.510 align:start position:0% somewhere in between who is that a all right<00:25:29.039> that's<00:25:29.240> definitely<00:25:29.559> a<00:25:29.760> very<00:25:30.039> grumpy 00:25:30.510 --> 00:25:30.520 align:start position:0% right that's definitely a very grumpy 00:25:30.520 --> 00:25:32.510 align:start position:0% right that's definitely a very grumpy face<00:25:30.840> there<00:25:31.120> got<00:25:31.240> some<00:25:31.399> frownies<00:25:31.960> from<00:25:32.360> from 00:25:32.510 --> 00:25:32.520 align:start position:0% face there got some frownies from from 00:25:32.520 --> 00:25:36.269 align:start position:0% face there got some frownies from from Alexis<00:25:33.520> wow<00:25:34.480> Stephanie<00:25:34.919> is<00:25:35.080> not<00:25:35.279> sure<00:25:35.960> we<00:25:36.080> got 00:25:36.269 --> 00:25:36.279 align:start position:0% Alexis wow Stephanie is not sure we got 00:25:36.279 --> 00:25:39.389 align:start position:0% Alexis wow Stephanie is not sure we got some<00:25:36.399> in<00:25:36.520> the<00:25:36.600> middle<00:25:36.960> there<00:25:37.880> uh<00:25:38.039> we<00:25:38.200> got<00:25:38.399> some 00:25:39.389 --> 00:25:39.399 align:start position:0% some in the middle there uh we got some 00:25:39.399 --> 00:25:41.350 align:start position:0% some in the middle there uh we got some some<00:25:39.559> who<00:25:39.760> get<00:25:39.919> it<00:25:40.320> bit<00:25:40.480> of<00:25:40.559> a<00:25:40.679> mixture<00:25:41.000> on<00:25:41.240> this 00:25:41.350 --> 00:25:41.360 align:start position:0% some who get it bit of a mixture on this 00:25:41.360 --> 00:25:43.669 align:start position:0% some who get it bit of a mixture on this one<00:25:42.000> yeah<00:25:42.799> that's<00:25:43.080> that's<00:25:43.240> what<00:25:43.360> I<00:25:43.440> would 00:25:43.669 --> 00:25:43.679 align:start position:0% one yeah that's that's what I would 00:25:43.679 --> 00:25:47.269 align:start position:0% one yeah that's that's what I would expect<00:25:44.559> um<00:25:45.000> I<00:25:45.080> mean<00:25:45.279> so 00:25:47.269 --> 00:25:47.279 align:start position:0% expect um I mean so 00:25:47.279 --> 00:25:50.549 align:start position:0% expect um I mean so so<00:25:48.279> yeah<00:25:49.000> so<00:25:49.240> transparent<00:25:49.760> Choice<00:25:50.080> does 00:25:50.549 --> 00:25:50.559 align:start position:0% so yeah so transparent Choice does 00:25:50.559 --> 00:25:53.789 align:start position:0% so yeah so transparent Choice does project<00:25:50.919> prioritization<00:25:51.720> so<00:25:52.000> we<00:25:52.640> are<00:25:53.200> by 00:25:53.789 --> 00:25:53.799 align:start position:0% project prioritization so we are by 00:25:53.799 --> 00:25:55.990 align:start position:0% project prioritization so we are by definition<00:25:54.799> right<00:25:55.039> we<00:25:55.200> get<00:25:55.399> involved<00:25:55.799> in 00:25:55.990 --> 00:25:56.000 align:start position:0% definition right we get involved in 00:25:56.000 --> 00:25:59.190 align:start position:0% definition right we get involved in those<00:25:56.520> with<00:25:56.679> those<00:25:56.919> pmos<00:25:57.799> who<00:25:57.960> are<00:25:58.720> usually 00:25:59.190 --> 00:25:59.200 align:start position:0% those with those pmos who are usually 00:25:59.200 --> 00:26:00.870 align:start position:0% those with those pmos who are usually they're<00:25:59.399> not<00:25:59.720> there<00:25:59.960> they're<00:26:00.120> trying<00:26:00.320> to<00:26:00.559> make 00:26:00.870 --> 00:26:00.880 align:start position:0% they're not there they're trying to make 00:26:00.880 --> 00:26:03.149 align:start position:0% they're not there they're trying to make that<00:26:01.320> transition<00:26:02.320> right<00:26:02.440> to<00:26:02.600> being<00:26:02.799> a<00:26:02.960> much 00:26:03.149 --> 00:26:03.159 align:start position:0% that transition right to being a much 00:26:03.159 --> 00:26:05.510 align:start position:0% that transition right to being a much more<00:26:03.919> you<00:26:04.039> know<00:26:04.200> business<00:26:04.520> value 00:26:05.510 --> 00:26:05.520 align:start position:0% more you know business value 00:26:05.520 --> 00:26:12.590 align:start position:0% more you know business value C<00:26:06.520> we<00:26:06.720> talk<00:26:07.000> about<00:26:07.919> the<00:26:08.919> pmo<00:26:09.399> implementation 00:26:12.590 --> 00:26:12.600 align:start position:0% 00:26:12.600 --> 00:26:17.310 align:start position:0% cycle<00:26:13.600> yeah<00:26:13.880> I<00:26:14.679> I<00:26:14.880> always<00:26:15.640> thought<00:26:16.640> that<00:26:17.000> it's 00:26:17.310 --> 00:26:17.320 align:start position:0% cycle yeah I I always thought that it's 00:26:17.320 --> 00:26:22.149 align:start position:0% cycle yeah I I always thought that it's easier<00:26:18.320> to<00:26:19.320> start<00:26:20.320> with<00:26:20.640> a<00:26:20.880> sort<00:26:21.279> of 00:26:22.149 --> 00:26:22.159 align:start position:0% easier to start with a sort of 00:26:22.159 --> 00:26:26.669 align:start position:0% easier to start with a sort of control<00:26:23.159> h<00:26:23.760> pmo<00:26:24.760> and<00:26:25.240> this<00:26:25.440> is<00:26:26.080> and<00:26:26.279> with<00:26:26.440> this 00:26:26.669 --> 00:26:26.679 align:start position:0% control h pmo and this is and with this 00:26:26.679 --> 00:26:31.669 align:start position:0% control h pmo and this is and with this control<00:26:27.120> pmo<00:26:27.679> that<00:26:27.840> you<00:26:28.360> has<00:26:28.960> forecast<00:26:30.159> a<00:26:31.159> Ure 00:26:31.669 --> 00:26:31.679 align:start position:0% control pmo that you has forecast a Ure 00:26:31.679 --> 00:26:33.669 align:start position:0% control pmo that you has forecast a Ure timelines<00:26:32.520> and 00:26:33.669 --> 00:26:33.679 align:start position:0% timelines and 00:26:33.679 --> 00:26:35.269 align:start position:0% timelines and deadlines 00:26:35.269 --> 00:26:35.279 align:start position:0% deadlines 00:26:35.279 --> 00:26:39.350 align:start position:0% deadlines is<00:26:36.279> track<00:26:37.080> risk<00:26:38.080> ensure<00:26:38.520> project<00:26:38.880> completion 00:26:39.350 --> 00:26:39.360 align:start position:0% is track risk ensure project completion 00:26:39.360 --> 00:26:42.669 align:start position:0% is track risk ensure project completion and<00:26:39.600> Handover<00:26:40.600> from<00:26:40.919> this<00:26:41.200> control 00:26:42.669 --> 00:26:42.679 align:start position:0% and Handover from this control 00:26:42.679 --> 00:26:46.430 align:start position:0% and Handover from this control pmo<00:26:43.679> which<00:26:43.840> is<00:26:44.000> relatively<00:26:44.720> rapid<00:26:45.080> to<00:26:45.640> to<00:26:45.840> set 00:26:46.430 --> 00:26:46.440 align:start position:0% pmo which is relatively rapid to to set 00:26:46.440 --> 00:26:50.549 align:start position:0% pmo which is relatively rapid to to set up<00:26:47.440> it's<00:26:47.679> easy<00:26:47.960> to<00:26:48.200> move<00:26:48.480> to<00:26:48.799> an<00:26:49.159> strategic 00:26:50.549 --> 00:26:50.559 align:start position:0% up it's easy to move to an strategic 00:26:50.559 --> 00:26:53.110 align:start position:0% up it's easy to move to an strategic pmo<00:26:51.559> on<00:26:51.760> the<00:26:51.919> contrary<00:26:52.320> if<00:26:52.399> you<00:26:52.559> start<00:26:52.880> from 00:26:53.110 --> 00:26:53.120 align:start position:0% pmo on the contrary if you start from 00:26:53.120 --> 00:26:56.630 align:start position:0% pmo on the contrary if you start from the<00:26:53.360> process<00:26:53.960> so<00:26:54.200> we<00:26:54.399> start<00:26:55.120> with<00:26:55.760> cap 00:26:56.630 --> 00:26:56.640 align:start position:0% the process so we start with cap 00:26:56.640 --> 00:27:00.269 align:start position:0% the process so we start with cap training<00:26:57.200> people<00:26:57.840> develop<00:26:58.279> of<00:26:58.440> the<00:26:59.120> process<00:27:00.120> H 00:27:00.269 --> 00:27:00.279 align:start position:0% training people develop of the process H 00:27:00.279 --> 00:27:04.389 align:start position:0% training people develop of the process H the<00:27:00.399> project<00:27:00.679> management<00:27:01.640> process<00:27:02.640> prepare 00:27:04.389 --> 00:27:04.399 align:start position:0% the project management process prepare 00:27:04.399 --> 00:27:08.750 align:start position:0% the project management process prepare artifacts<00:27:05.399> ER<00:27:06.360> it's<00:27:06.520> a<00:27:06.760> long<00:27:07.399> journey<00:27:08.399> during 00:27:08.750 --> 00:27:08.760 align:start position:0% artifacts ER it's a long journey during 00:27:08.760 --> 00:27:12.430 align:start position:0% artifacts ER it's a long journey during this<00:27:08.960> long<00:27:09.360> journey<00:27:10.360> it's<00:27:10.720> very<00:27:11.080> likely<00:27:12.080> that 00:27:12.430 --> 00:27:12.440 align:start position:0% this long journey it's very likely that 00:27:12.440 --> 00:27:14.430 align:start position:0% this long journey it's very likely that the<00:27:13.000> SE<00:27:13.320> level 00:27:14.430 --> 00:27:14.440 align:start position:0% the SE level 00:27:14.440 --> 00:27:17.669 align:start position:0% the SE level executive<00:27:15.440> ER<00:27:16.000> change<00:27:16.600> mindset<00:27:17.320> find 00:27:17.669 --> 00:27:17.679 align:start position:0% executive ER change mindset find 00:27:17.679 --> 00:27:20.590 align:start position:0% executive ER change mindset find something<00:27:18.159> more<00:27:19.080> interesting<00:27:19.919> and<00:27:20.159> maybe<00:27:20.440> the 00:27:20.590 --> 00:27:20.600 align:start position:0% something more interesting and maybe the 00:27:20.600 --> 00:27:23.510 align:start position:0% something more interesting and maybe the pmo<00:27:21.039> disappear<00:27:21.640> or<00:27:22.200> would<00:27:22.360> this<00:27:22.520> even 00:27:23.510 --> 00:27:23.520 align:start position:0% pmo disappear or would this even 00:27:23.520 --> 00:27:29.230 align:start position:0% pmo disappear or would this even worse<00:27:24.520> uh<00:27:24.919> keep<00:27:25.200> as<00:27:25.399> a<00:27:25.559> sort<00:27:25.840> of<00:27:26.760> a<00:27:27.760> a<00:27:28.480> a<00:27:28.640> struer 00:27:29.230 --> 00:27:29.240 align:start position:0% worse uh keep as a sort of a a a struer 00:27:29.240 --> 00:27:32.389 align:start position:0% worse uh keep as a sort of a a a struer that<00:27:29.520> very<00:27:29.760> few<00:27:30.240> people<00:27:31.240> take<00:27:31.600> any<00:27:31.919> interest 00:27:32.389 --> 00:27:32.399 align:start position:0% that very few people take any interest 00:27:32.399 --> 00:27:34.750 align:start position:0% that very few people take any interest so<00:27:32.640> it's<00:27:32.919> still<00:27:33.520> still<00:27:33.840> there<00:27:34.000> are<00:27:34.240> maybe<00:27:34.559> not 00:27:34.750 --> 00:27:34.760 align:start position:0% so it's still still there are maybe not 00:27:34.760 --> 00:27:36.830 align:start position:0% so it's still still there are maybe not a<00:27:34.919> lot<00:27:35.080> of<00:27:35.279> people<00:27:35.520> working<00:27:35.840> on 00:27:36.830 --> 00:27:36.840 align:start position:0% a lot of people working on 00:27:36.840 --> 00:27:40.230 align:start position:0% a lot of people working on there<00:27:37.840> prepar<00:27:38.320> and<00:27:38.640> reports<00:27:39.240> but<00:27:39.640> not 00:27:40.230 --> 00:27:40.240 align:start position:0% there prepar and reports but not 00:27:40.240 --> 00:27:42.909 align:start position:0% there prepar and reports but not provided<00:27:40.840> any<00:27:41.159> value<00:27:41.840> if<00:27:42.000> you<00:27:42.200> are<00:27:42.519> very 00:27:42.909 --> 00:27:42.919 align:start position:0% provided any value if you are very 00:27:42.919 --> 00:27:45.190 align:start position:0% provided any value if you are very tactical<00:27:43.480> as<00:27:43.640> Louis<00:27:44.159> stated<00:27:44.519> and<00:27:44.640> I<00:27:44.799> agree 00:27:45.190 --> 00:27:45.200 align:start position:0% tactical as Louis stated and I agree 00:27:45.200 --> 00:27:48.590 align:start position:0% tactical as Louis stated and I agree that<00:27:45.760> most<00:27:46.000> of<00:27:46.200> the<00:27:46.360> pmos<00:27:47.279> in<00:27:47.519> practice<00:27:47.880> are 00:27:48.590 --> 00:27:48.600 align:start position:0% that most of the pmos in practice are 00:27:48.600 --> 00:27:52.590 align:start position:0% that most of the pmos in practice are more<00:27:49.600> tactical<00:27:50.240> than<00:27:51.039> strategic<00:27:51.679> pmos<00:27:52.360> if<00:27:52.480> you 00:27:52.590 --> 00:27:52.600 align:start position:0% more tactical than strategic pmos if you 00:27:52.600 --> 00:27:54.269 align:start position:0% more tactical than strategic pmos if you are<00:27:52.840> very 00:27:54.269 --> 00:27:54.279 align:start position:0% are very 00:27:54.279 --> 00:27:57.870 align:start position:0% are very tactical<00:27:55.279> the<00:27:55.640> role<00:27:55.960> of<00:27:56.159> the<00:27:56.440> Strategic<00:27:57.440> is 00:27:57.870 --> 00:27:57.880 align:start position:0% tactical the role of the Strategic is 00:27:57.880 --> 00:27:59.310 align:start position:0% tactical the role of the Strategic is play 00:27:59.310 --> 00:27:59.320 align:start position:0% play 00:27:59.320 --> 00:28:04.669 align:start position:0% play by<00:28:00.320> the<00:28:01.159> business<00:28:01.919> sponsor<00:28:02.919> so<00:28:03.320> if<00:28:04.000> the<00:28:04.200> pmo 00:28:04.669 --> 00:28:04.679 align:start position:0% by the business sponsor so if the pmo 00:28:04.679 --> 00:28:06.870 align:start position:0% by the business sponsor so if the pmo has<00:28:04.840> not<00:28:05.000> a<00:28:05.200> real<00:28:05.760> understanding<00:28:06.000> of<00:28:06.200> the 00:28:06.870 --> 00:28:06.880 align:start position:0% has not a real understanding of the 00:28:06.880 --> 00:28:09.710 align:start position:0% has not a real understanding of the company<00:28:07.880> er<00:28:08.240> objectives<00:28:08.880> and<00:28:09.120> how<00:28:09.240> to<00:28:09.399> put<00:28:09.559> it 00:28:09.710 --> 00:28:09.720 align:start position:0% company er objectives and how to put it 00:28:09.720 --> 00:28:12.750 align:start position:0% company er objectives and how to put it in<00:28:09.919> practice<00:28:10.240> and<00:28:10.440> what<00:28:10.600> is<00:28:10.760> best<00:28:11.000> and<00:28:11.200> what<00:28:11.360> is 00:28:12.750 --> 00:28:12.760 align:start position:0% in practice and what is best and what is 00:28:12.760 --> 00:28:15.389 align:start position:0% in practice and what is best and what is worse<00:28:13.760> we<00:28:13.919> need<00:28:14.159> to<00:28:14.279> rely<00:28:14.720> individually<00:28:15.279> in 00:28:15.389 --> 00:28:15.399 align:start position:0% worse we need to rely individually in 00:28:15.399 --> 00:28:18.870 align:start position:0% worse we need to rely individually in the<00:28:15.600> business<00:28:16.039> sponsor<00:28:16.799> from<00:28:17.600> the<00:28:18.600> each 00:28:18.870 --> 00:28:18.880 align:start position:0% the business sponsor from the each 00:28:18.880 --> 00:28:22.470 align:start position:0% the business sponsor from the each individual<00:28:19.480> project<00:28:20.440> to<00:28:20.960> provide<00:28:21.519> the<00:28:21.880> stat 00:28:22.470 --> 00:28:22.480 align:start position:0% individual project to provide the stat 00:28:22.480 --> 00:28:25.590 align:start position:0% individual project to provide the stat Direction<00:28:22.880> so<00:28:23.159> that<00:28:23.320> means<00:28:24.039> and<00:28:24.399> in<00:28:24.640> practice 00:28:25.590 --> 00:28:25.600 align:start position:0% Direction so that means and in practice 00:28:25.600 --> 00:28:29.230 align:start position:0% Direction so that means and in practice what<00:28:25.799> we<00:28:25.960> did<00:28:26.440> when<00:28:26.600> I<00:28:26.760> was<00:28:27.000> a<00:28:27.240> pmo<00:28:27.799> head<00:28:28.120> for<00:28:28.279> a 00:28:29.230 --> 00:28:29.240 align:start position:0% what we did when I was a pmo head for a 00:28:29.240 --> 00:28:32.350 align:start position:0% what we did when I was a pmo head for a a<00:28:30.240> multinational<00:28:31.039> company<00:28:31.640> petrochemical 00:28:32.350 --> 00:28:32.360 align:start position:0% a multinational company petrochemical 00:28:32.360 --> 00:28:35.509 align:start position:0% a multinational company petrochemical company<00:28:33.279> based<00:28:33.679> in<00:28:33.880> Texas<00:28:34.799> we<00:28:35.039> manage<00:28:35.360> a 00:28:35.509 --> 00:28:35.519 align:start position:0% company based in Texas we manage a 00:28:35.519 --> 00:28:38.630 align:start position:0% company based in Texas we manage a portfolio<00:28:35.880> of<00:28:36.200> 100<00:28:36.519> projects<00:28:37.480> worldwide<00:28:38.480> what 00:28:38.630 --> 00:28:38.640 align:start position:0% portfolio of 100 projects worldwide what 00:28:38.640 --> 00:28:41.269 align:start position:0% portfolio of 100 projects worldwide what we<00:28:38.840> did<00:28:39.080> is<00:28:39.200> to<00:28:39.399> say<00:28:40.200> a<00:28:40.399> business<00:28:40.799> sponsor 00:28:41.269 --> 00:28:41.279 align:start position:0% we did is to say a business sponsor 00:28:41.279 --> 00:28:43.830 align:start position:0% we did is to say a business sponsor should<00:28:41.559> have<00:28:41.799> this<00:28:42.039> Authority<00:28:43.039> so<00:28:43.240> should<00:28:43.480> be 00:28:43.830 --> 00:28:43.840 align:start position:0% should have this Authority so should be 00:28:43.840 --> 00:28:46.830 align:start position:0% should have this Authority so should be not<00:28:44.080> a<00:28:44.279> vice<00:28:44.640> president<00:28:45.640> but<00:28:46.200> the<00:28:46.360> people<00:28:46.640> who 00:28:46.830 --> 00:28:46.840 align:start position:0% not a vice president but the people who 00:28:46.840 --> 00:28:50.590 align:start position:0% not a vice president but the people who report<00:28:47.159> to<00:28:47.320> a<00:28:47.519> vice<00:28:48.000> presidents<00:28:49.000> the<00:28:49.840> so-call 00:28:50.590 --> 00:28:50.600 align:start position:0% report to a vice presidents the so-call 00:28:50.600 --> 00:28:52.669 align:start position:0% report to a vice presidents the so-call corporate<00:28:51.120> heads<00:28:51.440> HR 00:28:52.669 --> 00:28:52.679 align:start position:0% corporate heads HR 00:28:52.679 --> 00:28:56.509 align:start position:0% corporate heads HR head<00:28:53.679> press<00:28:54.120> head<00:28:55.039> human<00:28:55.679> Human<00:28:56.000> Resources 00:28:56.509 --> 00:28:56.519 align:start position:0% head press head human Human Resources 00:28:56.519 --> 00:28:59.230 align:start position:0% head press head human Human Resources heads<00:28:57.480> and<00:28:58.159> for<00:28:58.320> the<00:28:58.480> subsidiaries<00:28:59.159> there 00:28:59.230 --> 00:28:59.240 align:start position:0% heads and for the subsidiaries there 00:28:59.240 --> 00:29:01.269 align:start position:0% heads and for the subsidiaries there should<00:28:59.440> be<00:28:59.559> the<00:28:59.679> general<00:29:00.039> manager<00:29:00.480> as<00:29:00.600> a 00:29:01.269 --> 00:29:01.279 align:start position:0% should be the general manager as a 00:29:01.279 --> 00:29:03.590 align:start position:0% should be the general manager as a minimum<00:29:02.279> somebody<00:29:02.720> who<00:29:02.919> report<00:29:03.279> to<00:29:03.440> the 00:29:03.590 --> 00:29:03.600 align:start position:0% minimum somebody who report to the 00:29:03.600 --> 00:29:07.230 align:start position:0% minimum somebody who report to the general<00:29:04.080> manager<00:29:05.080> so<00:29:05.399> by<00:29:05.960> a 00:29:07.230 --> 00:29:07.240 align:start position:0% general manager so by a 00:29:07.240 --> 00:29:13.470 align:start position:0% general manager so by a elevating<00:29:08.440> the<00:29:09.440> ER<00:29:10.399> profile<00:29:11.240> of<00:29:11.399> the<00:29:11.559> business 00:29:13.470 --> 00:29:13.480 align:start position:0% elevating the ER profile of the business 00:29:13.480 --> 00:29:17.430 align:start position:0% elevating the ER profile of the business sponsor<00:29:14.760> we<00:29:15.760> thought<00:29:16.519> we 00:29:17.430 --> 00:29:17.440 align:start position:0% sponsor we thought we 00:29:17.440 --> 00:29:21.590 align:start position:0% sponsor we thought we expect<00:29:18.440> that<00:29:18.960> he<00:29:19.399> has<00:29:19.919> or<00:29:20.120> she<00:29:20.440> has<00:29:20.960> a<00:29:21.159> vision 00:29:21.590 --> 00:29:21.600 align:start position:0% expect that he has or she has a vision 00:29:21.600 --> 00:29:24.669 align:start position:0% expect that he has or she has a vision of<00:29:21.799> the<00:29:22.080> company 00:29:24.669 --> 00:29:24.679 align:start position:0% 00:29:24.679 --> 00:29:27.350 align:start position:0% strategy<00:29:25.679> so<00:29:25.960> so<00:29:26.320> our<00:29:26.480> shock's<00:29:26.840> on<00:29:27.039> fire 00:29:27.350 --> 00:29:27.360 align:start position:0% strategy so so our shock's on fire 00:29:27.360 --> 00:29:28.789 align:start position:0% strategy so so our shock's on fire tonight<00:29:27.720> actually 00:29:28.789 --> 00:29:28.799 align:start position:0% tonight actually 00:29:28.799 --> 00:29:31.110 align:start position:0% tonight actually um<00:29:29.240> so<00:29:29.799> he's<00:29:30.080> banged<00:29:30.399> a<00:29:30.519> couple<00:29:30.840> another 00:29:31.110 --> 00:29:31.120 align:start position:0% um so he's banged a couple another 00:29:31.120 --> 00:29:32.470 align:start position:0% um so he's banged a couple another another<00:29:31.360> couple<00:29:31.559> of<00:29:31.679> great<00:29:31.919> comments<00:29:32.279> but<00:29:32.399> I 00:29:32.470 --> 00:29:32.480 align:start position:0% another couple of great comments but I 00:29:32.480 --> 00:29:35.230 align:start position:0% another couple of great comments but I love<00:29:32.880> weta's<00:29:33.440> comment<00:29:34.279> um<00:29:34.640> that<00:29:34.760> one<00:29:34.919> got<00:29:35.080> a 00:29:35.230 --> 00:29:35.240 align:start position:0% love weta's comment um that one got a 00:29:35.240 --> 00:29:38.110 align:start position:0% love weta's comment um that one got a double<00:29:35.600> double<00:29:35.880> Hearts<00:29:36.240> from<00:29:36.559> me<00:29:37.559> uh<00:29:37.760> project 00:29:38.110 --> 00:29:38.120 align:start position:0% double double Hearts from me uh project 00:29:38.120 --> 00:29:39.149 align:start position:0% double double Hearts from me uh project should<00:29:38.240> be<00:29:38.360> derived<00:29:38.679> from<00:29:38.760> the<00:29:38.880> business 00:29:39.149 --> 00:29:39.159 align:start position:0% should be derived from the business 00:29:39.159 --> 00:29:42.590 align:start position:0% should be derived from the business strategy<00:29:39.840> period<00:29:40.679> yeah<00:29:41.000> absolutely<00:29:42.000> now<00:29:42.320> so 00:29:42.590 --> 00:29:42.600 align:start position:0% strategy period yeah absolutely now so 00:29:42.600 --> 00:29:45.269 align:start position:0% strategy period yeah absolutely now so here's<00:29:42.840> the<00:29:43.080> here's<00:29:43.240> the<00:29:43.399> thing<00:29:43.720> right<00:29:44.279> so<00:29:45.120> if 00:29:45.269 --> 00:29:45.279 align:start position:0% here's the here's the thing right so if 00:29:45.279 --> 00:29:47.870 align:start position:0% here's the here's the thing right so if we<00:29:45.440> take<00:29:45.640> our<00:29:45.880> premise<00:29:46.440> that<00:29:46.919> change<00:29:47.240> is 00:29:47.870 --> 00:29:47.880 align:start position:0% we take our premise that change is 00:29:47.880 --> 00:29:50.669 align:start position:0% we take our premise that change is happening<00:29:48.880> and<00:29:49.000> it's<00:29:49.200> getting<00:29:49.559> faster<00:29:50.480> and 00:29:50.669 --> 00:29:50.679 align:start position:0% happening and it's getting faster and 00:29:50.679 --> 00:29:54.190 align:start position:0% happening and it's getting faster and harder<00:29:51.000> to<00:29:51.159> keep<00:29:51.760> up<00:29:52.760> and<00:29:53.159> the<00:29:53.279> pmo<00:29:53.679> is<00:29:53.880> kind<00:29:54.039> of 00:29:54.190 --> 00:29:54.200 align:start position:0% harder to keep up and the pmo is kind of 00:29:54.200 --> 00:29:55.549 align:start position:0% harder to keep up and the pmo is kind of all 00:29:55.549 --> 00:29:55.559 align:start position:0% all 00:29:55.559 --> 00:29:59.029 align:start position:0% all about<00:29:56.559> being<00:29:56.840> the<00:29:57.000> oil<00:29:57.240> in<00:29:57.399> the<00:29:57.519> machine<00:29:58.320> asok 00:29:59.029 --> 00:29:59.039 align:start position:0% about being the oil in the machine asok 00:29:59.039 --> 00:30:03.310 align:start position:0% about being the oil in the machine asok right<00:29:59.480> that<00:29:59.600> asok<00:30:00.000> said<00:30:00.559> earlier<00:30:01.679> um<00:30:02.679> then 00:30:03.310 --> 00:30:03.320 align:start position:0% right that asok said earlier um then 00:30:03.320 --> 00:30:06.830 align:start position:0% right that asok said earlier um then then<00:30:04.000> surely<00:30:05.000> the<00:30:05.200> pmo<00:30:05.720> should<00:30:06.039> be<00:30:06.480> whatever 00:30:06.830 --> 00:30:06.840 align:start position:0% then surely the pmo should be whatever 00:30:06.840 --> 00:30:08.549 align:start position:0% then surely the pmo should be whatever the<00:30:07.000> company<00:30:07.320> needs<00:30:07.720> to<00:30:07.960> accelerate<00:30:08.440> that 00:30:08.549 --> 00:30:08.559 align:start position:0% the company needs to accelerate that 00:30:08.559 --> 00:30:09.950 align:start position:0% the company needs to accelerate that change<00:30:08.880> to<00:30:09.039> increase<00:30:09.360> the<00:30:09.640> return<00:30:09.799> of 00:30:09.950 --> 00:30:09.960 align:start position:0% change to increase the return of 00:30:09.960 --> 00:30:13.750 align:start position:0% change to increase the return of investment<00:30:10.440> on<00:30:10.640> that<00:30:10.840> change<00:30:11.799> to<00:30:12.120> to<00:30:13.000> so<00:30:13.399> and 00:30:13.750 --> 00:30:13.760 align:start position:0% investment on that change to to so and 00:30:13.760 --> 00:30:16.029 align:start position:0% investment on that change to to so and sometimes<00:30:14.120> that<00:30:14.760> so<00:30:15.039> so<00:30:15.200> we're<00:30:15.399> talking<00:30:15.720> to 00:30:16.029 --> 00:30:16.039 align:start position:0% sometimes that so so we're talking to 00:30:16.039 --> 00:30:18.590 align:start position:0% sometimes that so so we're talking to one<00:30:16.320> company<00:30:16.600> at<00:30:16.720> the<00:30:16.880> minute<00:30:17.640> um<00:30:17.919> out<00:30:18.120> in<00:30:18.519> the 00:30:18.590 --> 00:30:18.600 align:start position:0% one company at the minute um out in the 00:30:18.600 --> 00:30:21.710 align:start position:0% one company at the minute um out in the Middle<00:30:18.919> East<00:30:19.919> and<00:30:20.360> they<00:30:21.000> you<00:30:21.120> know<00:30:21.440> they're<00:30:21.559> a 00:30:21.710 --> 00:30:21.720 align:start position:0% Middle East and they you know they're a 00:30:21.720 --> 00:30:25.630 align:start position:0% Middle East and they you know they're a huge<00:30:22.159> company<00:30:22.919> huge<00:30:23.840> multi-billion<00:30:24.840> dollar 00:30:25.630 --> 00:30:25.640 align:start position:0% huge company huge multi-billion dollar 00:30:25.640 --> 00:30:29.830 align:start position:0% huge company huge multi-billion dollar company<00:30:26.640> and<00:30:27.279> the<00:30:27.480> thing<00:30:28.120> the<00:30:28.559> the<00:30:29.320> so<00:30:29.559> where 00:30:29.830 --> 00:30:29.840 align:start position:0% company and the thing the the so where 00:30:29.840 --> 00:30:33.310 align:start position:0% company and the thing the the so where their<00:30:30.240> CEO<00:30:31.039> wants<00:30:31.320> them<00:30:31.480> to<00:30:31.679> start<00:30:32.679> is<00:30:33.000> just<00:30:33.200> to 00:30:33.310 --> 00:30:33.320 align:start position:0% their CEO wants them to start is just to 00:30:33.320 --> 00:30:35.350 align:start position:0% their CEO wants them to start is just to be<00:30:33.480> able<00:30:33.640> to<00:30:33.799> tell<00:30:33.960> us<00:30:34.440> how<00:30:34.600> many<00:30:34.880> projects<00:30:35.240> are 00:30:35.350 --> 00:30:35.360 align:start position:0% be able to tell us how many projects are 00:30:35.360 --> 00:30:38.909 align:start position:0% be able to tell us how many projects are we<00:30:35.519> doing<00:30:36.200> because<00:30:36.399> they<00:30:36.519> don't<00:30:37.120> know<00:30:38.120> yeah 00:30:38.909 --> 00:30:38.919 align:start position:0% we doing because they don't know yeah 00:30:38.919 --> 00:30:41.909 align:start position:0% we doing because they don't know yeah right<00:30:39.880> and<00:30:40.240> where's<00:30:40.519> the<00:30:40.640> money<00:30:40.919> being<00:30:41.159> spent 00:30:41.909 --> 00:30:41.919 align:start position:0% right and where's the money being spent 00:30:41.919 --> 00:30:44.110 align:start position:0% right and where's the money being spent because<00:30:42.240> they<00:30:42.399> don't<00:30:42.600> know<00:30:43.240> right<00:30:43.559> so 00:30:44.110 --> 00:30:44.120 align:start position:0% because they don't know right so 00:30:44.120 --> 00:30:45.789 align:start position:0% because they don't know right so sometimes<00:30:44.399> it's<00:30:44.640> as<00:30:44.799> simple<00:30:45.159> as<00:30:45.360> that<00:30:45.600> that's 00:30:45.789 --> 00:30:45.799 align:start position:0% sometimes it's as simple as that that's 00:30:45.799 --> 00:30:48.630 align:start position:0% sometimes it's as simple as that that's the<00:30:45.960> starting<00:30:46.399> point<00:30:47.120> but<00:30:47.320> other<00:30:47.559> times<00:30:47.919> it's 00:30:48.630 --> 00:30:48.640 align:start position:0% the starting point but other times it's 00:30:48.640 --> 00:30:50.909 align:start position:0% the starting point but other times it's you<00:30:48.760> know<00:30:49.120> how<00:30:49.240> do<00:30:49.399> we<00:30:49.559> align<00:30:50.320> you<00:30:50.440> know<00:30:50.600> it's 00:30:50.909 --> 00:30:50.919 align:start position:0% you know how do we align you know it's 00:30:50.919 --> 00:30:53.230 align:start position:0% you know how do we align you know it's so<00:30:51.080> it's<00:30:51.279> it's<00:30:51.480> really<00:30:52.399> what<00:30:52.640> is<00:30:52.840> the<00:30:53.000> thing 00:30:53.230 --> 00:30:53.240 align:start position:0% so it's it's really what is the thing 00:30:53.240 --> 00:30:55.509 align:start position:0% so it's it's really what is the thing that<00:30:53.360> is<00:30:53.480> in<00:30:53.600> the<00:30:53.760> way<00:30:53.960> of<00:30:54.120> your<00:30:54.519> organization 00:30:55.509 --> 00:30:55.519 align:start position:0% that is in the way of your organization 00:30:55.519 --> 00:30:57.230 align:start position:0% that is in the way of your organization delivering<00:30:55.960> the<00:30:56.080> change<00:30:56.440> they<00:30:56.559> need<00:30:57.039> that 00:30:57.230 --> 00:30:57.240 align:start position:0% delivering the change they need that 00:30:57.240 --> 00:31:00.110 align:start position:0% delivering the change they need that that's<00:30:57.399> the<00:30:57.519> place<00:30:57.679> to<00:30:58.039> St<00:30:58.320> I<00:30:58.760> guess<00:30:59.760> what<00:31:00.039> what 00:31:00.110 --> 00:31:00.120 align:start position:0% that's the place to St I guess what what 00:31:00.120 --> 00:31:04.549 align:start position:0% that's the place to St I guess what what we<00:31:00.279> see<00:31:01.200> sorry<00:31:01.919> say<00:31:02.080> what<00:31:02.200> we<00:31:02.320> see<00:31:02.760> is<00:31:03.639> when<00:31:04.240> uh 00:31:04.549 --> 00:31:04.559 align:start position:0% we see sorry say what we see is when uh 00:31:04.559 --> 00:31:07.509 align:start position:0% we see sorry say what we see is when uh a<00:31:04.760> pmo<00:31:05.440> meets<00:31:05.960> that<00:31:06.159> need<00:31:06.720> and<00:31:06.880> meets<00:31:07.240> it 00:31:07.509 --> 00:31:07.519 align:start position:0% a pmo meets that need and meets it 00:31:07.519 --> 00:31:10.029 align:start position:0% a pmo meets that need and meets it successfully<00:31:08.440> whatever<00:31:08.880> it<00:31:09.039> is<00:31:09.760> they<00:31:09.880> get 00:31:10.029 --> 00:31:10.039 align:start position:0% successfully whatever it is they get 00:31:10.039 --> 00:31:12.190 align:start position:0% successfully whatever it is they get asked<00:31:10.279> to<00:31:10.399> do<00:31:10.559> the<00:31:10.760> next<00:31:11.080> thing<00:31:11.519> exact<00:31:11.880> and<00:31:12.000> the 00:31:12.190 --> 00:31:12.200 align:start position:0% asked to do the next thing exact and the 00:31:12.200 --> 00:31:15.629 align:start position:0% asked to do the next thing exact and the next<00:31:12.519> thing<00:31:13.320> and<00:31:13.480> then<00:31:14.000> before<00:31:14.760> like<00:31:15.240> sooner 00:31:15.629 --> 00:31:15.639 align:start position:0% next thing and then before like sooner 00:31:15.639 --> 00:31:19.029 align:start position:0% next thing and then before like sooner or<00:31:15.880> later<00:31:16.399> that<00:31:16.840> must<00:31:17.240> lead<00:31:17.880> to<00:31:18.120> the<00:31:18.360> Strategic 00:31:19.029 --> 00:31:19.039 align:start position:0% or later that must lead to the Strategic 00:31:19.039 --> 00:31:21.549 align:start position:0% or later that must lead to the Strategic piece<00:31:20.039> even<00:31:20.279> if<00:31:20.519> that<00:31:20.760> first<00:31:21.120> thing<00:31:21.399> was 00:31:21.549 --> 00:31:21.559 align:start position:0% piece even if that first thing was 00:31:21.559 --> 00:31:24.230 align:start position:0% piece even if that first thing was something<00:31:21.960> like<00:31:22.159> doing<00:31:22.519> a<00:31:23.360> an<00:31:23.519> inventory<00:31:23.960> of 00:31:24.230 --> 00:31:24.240 align:start position:0% something like doing a an inventory of 00:31:24.240 --> 00:31:27.950 align:start position:0% something like doing a an inventory of projects<00:31:24.919> or<00:31:25.600> a<00:31:25.840> forecast<00:31:26.720> piece<00:31:27.480> very 00:31:27.950 --> 00:31:27.960 align:start position:0% projects or a forecast piece very 00:31:27.960 --> 00:31:30.590 align:start position:0% projects or a forecast piece very tactical<00:31:28.480> stuff<00:31:29.080> done<00:31:29.440> well<00:31:30.120> builds 00:31:30.590 --> 00:31:30.600 align:start position:0% tactical stuff done well builds 00:31:30.600 --> 00:31:33.029 align:start position:0% tactical stuff done well builds credibility<00:31:31.600> which<00:31:31.760> Builds<00:31:32.080> on<00:31:32.240> to<00:31:32.399> the<00:31:32.600> next 00:31:33.029 --> 00:31:33.039 align:start position:0% credibility which Builds on to the next 00:31:33.039 --> 00:31:36.110 align:start position:0% credibility which Builds on to the next thing<00:31:34.039> that's<00:31:34.279> it<00:31:34.760> so<00:31:35.080> so<00:31:35.279> Laura<00:31:35.639> Barnard 00:31:36.110 --> 00:31:36.120 align:start position:0% thing that's it so so Laura Barnard 00:31:36.120 --> 00:31:38.190 align:start position:0% thing that's it so so Laura Barnard talks<00:31:36.360> about<00:31:36.600> this<00:31:36.840> quite<00:31:37.000> a<00:31:37.080> lot<00:31:37.360> as<00:31:37.519> well<00:31:37.960> and 00:31:38.190 --> 00:31:38.200 align:start position:0% talks about this quite a lot as well and 00:31:38.200 --> 00:31:40.389 align:start position:0% talks about this quite a lot as well and and<00:31:38.480> what<00:31:38.639> she<00:31:38.799> says<00:31:39.120> is<00:31:39.679> you<00:31:39.799> know<00:31:40.039> give<00:31:40.200> them 00:31:40.389 --> 00:31:40.399 align:start position:0% and what she says is you know give them 00:31:40.399 --> 00:31:43.070 align:start position:0% and what she says is you know give them what<00:31:40.600> they<00:31:40.799> want<00:31:41.320> first<00:31:42.240> then<00:31:42.600> give<00:31:42.799> them<00:31:42.960> what 00:31:43.070 --> 00:31:43.080 align:start position:0% what they want first then give them what 00:31:43.080 --> 00:31:44.990 align:start position:0% what they want first then give them what they<00:31:43.240> need<00:31:44.120> yeah<00:31:44.320> right<00:31:44.519> because<00:31:44.679> you<00:31:44.799> might 00:31:44.990 --> 00:31:45.000 align:start position:0% they need yeah right because you might 00:31:45.000 --> 00:31:46.590 align:start position:0% they need yeah right because you might know<00:31:45.159> what<00:31:45.320> they<00:31:45.440> need<00:31:45.840> but<00:31:46.000> if<00:31:46.240> that's<00:31:46.399> not 00:31:46.590 --> 00:31:46.600 align:start position:0% know what they need but if that's not 00:31:46.600 --> 00:31:47.909 align:start position:0% know what they need but if that's not what<00:31:46.720> they<00:31:46.880> want<00:31:47.360> then<00:31:47.480> you're<00:31:47.600> not<00:31:47.720> going<00:31:47.840> to 00:31:47.909 --> 00:31:47.919 align:start position:0% what they want then you're not going to 00:31:47.919 --> 00:31:49.389 align:start position:0% what they want then you're not going to get<00:31:48.159> support<00:31:48.519> for<00:31:48.679> it<00:31:48.840> so<00:31:49.039> give<00:31:49.159> them<00:31:49.279> what 00:31:49.389 --> 00:31:49.399 align:start position:0% get support for it so give them what 00:31:49.399 --> 00:31:50.750 align:start position:0% get support for it so give them what they<00:31:49.519> want<00:31:49.799> first<00:31:50.080> and<00:31:50.240> then<00:31:50.360> give<00:31:50.480> them<00:31:50.639> what 00:31:50.750 --> 00:31:50.760 align:start position:0% they want first and then give them what 00:31:50.760 --> 00:31:55.070 align:start position:0% they want first and then give them what they<00:31:50.880> need<00:31:51.639> so<00:31:52.320> so<00:31:53.320> all<00:31:53.480> right<00:31:53.919> um<00:31:54.600> here's 00:31:55.070 --> 00:31:55.080 align:start position:0% they need so so all right um here's 00:31:55.080 --> 00:31:57.269 align:start position:0% they need so so all right um here's little<00:31:55.279> change<00:31:55.519> of<00:31:55.760> topic<00:31:56.159> then<00:31:56.360> so<00:31:56.720> what<00:31:56.960> goes 00:31:57.269 --> 00:31:57.279 align:start position:0% little change of topic then so what goes 00:31:57.279 --> 00:31:59.549 align:start position:0% little change of topic then so what goes wrong<00:31:57.960> what<00:31:58.120> gets<00:31:58.279> in<00:31:58.440> the<00:31:58.559> way<00:31:58.799> of<00:31:59.000> delivering 00:31:59.549 --> 00:31:59.559 align:start position:0% wrong what gets in the way of delivering 00:31:59.559 --> 00:32:01.870 align:start position:0% wrong what gets in the way of delivering change<00:32:00.519> um<00:32:00.760> you<00:32:00.880> know<00:32:01.240> you<00:32:01.360> guys<00:32:01.519> have<00:32:01.679> been 00:32:01.870 --> 00:32:01.880 align:start position:0% change um you know you guys have been 00:32:01.880 --> 00:32:03.909 align:start position:0% change um you know you guys have been around<00:32:02.240> for<00:32:02.440> a<00:32:02.600> long<00:32:02.880> time<00:32:03.399> I<00:32:03.519> think<00:32:03.679> I<00:32:03.760> could 00:32:03.909 --> 00:32:03.919 align:start position:0% around for a long time I think I could 00:32:03.919 --> 00:32:07.149 align:start position:0% around for a long time I think I could say<00:32:04.159> that<00:32:04.760> a<00:32:04.880> long<00:32:05.639> right<00:32:06.000> yeah<00:32:06.440> no<00:32:06.679> that's 00:32:07.149 --> 00:32:07.159 align:start position:0% say that a long right yeah no that's 00:32:07.159 --> 00:32:09.190 align:start position:0% say that a long right yeah no that's okay<00:32:08.159> I<00:32:08.240> know<00:32:08.440> you're<00:32:08.799> you<00:32:08.919> know<00:32:09.039> you're 00:32:09.190 --> 00:32:09.200 align:start position:0% okay I know you're you know you're 00:32:09.200 --> 00:32:11.830 align:start position:0% okay I know you're you know you're 20,000<00:32:09.799> miles<00:32:10.080> away<00:32:10.320> L<00:32:10.880> you<00:32:11.039> can't<00:32:11.279> hit<00:32:11.519> me<00:32:11.679> so 00:32:11.830 --> 00:32:11.840 align:start position:0% 20,000 miles away L you can't hit me so 00:32:11.840 --> 00:32:13.509 align:start position:0% 20,000 miles away L you can't hit me so I'm<00:32:12.120> fine 00:32:13.509 --> 00:32:13.519 align:start position:0% I'm fine 00:32:13.519 --> 00:32:15.669 align:start position:0% I'm fine right<00:32:14.519> um<00:32:14.720> so<00:32:14.880> you<00:32:15.039> guys<00:32:15.159> have<00:32:15.320> been<00:32:15.440> around 00:32:15.669 --> 00:32:15.679 align:start position:0% right um so you guys have been around 00:32:15.679 --> 00:32:17.230 align:start position:0% right um so you guys have been around for<00:32:15.840> a<00:32:15.919> while<00:32:16.120> you've<00:32:16.279> seen<00:32:16.639> you've<00:32:16.799> seen<00:32:17.000> some 00:32:17.230 --> 00:32:17.240 align:start position:0% for a while you've seen you've seen some 00:32:17.240 --> 00:32:19.990 align:start position:0% for a while you've seen you've seen some good<00:32:17.639> practice<00:32:18.480> you've<00:32:18.720> seen<00:32:19.080> things<00:32:19.720> that 00:32:19.990 --> 00:32:20.000 align:start position:0% good practice you've seen things that 00:32:20.000 --> 00:32:23.470 align:start position:0% good practice you've seen things that maybe<00:32:20.279> weren't<00:32:20.600> so<00:32:20.880> solid<00:32:21.880> so<00:32:22.600> um<00:32:23.159> where<00:32:23.360> have 00:32:23.470 --> 00:32:23.480 align:start position:0% maybe weren't so solid so um where have 00:32:23.480 --> 00:32:25.230 align:start position:0% maybe weren't so solid so um where have you<00:32:23.600> seen<00:32:23.919> it<00:32:24.080> done<00:32:24.399> badly<00:32:24.720> and<00:32:24.960> what<00:32:25.159> what 00:32:25.230 --> 00:32:25.240 align:start position:0% you seen it done badly and what what 00:32:25.240 --> 00:32:26.990 align:start position:0% you seen it done badly and what what were<00:32:25.440> some<00:32:25.559> of<00:32:25.720> the<00:32:26.080> what<00:32:26.200> were<00:32:26.440> some<00:32:26.559> of<00:32:26.679> the 00:32:26.990 --> 00:32:27.000 align:start position:0% were some of the what were some of the 00:32:27.000 --> 00:32:30.990 align:start position:0% were some of the what were some of the challenges<00:32:27.600> what<00:32:28.000> are<00:32:28.120> some<00:32:28.240> of<00:32:28.760> the<00:32:29.760> the<00:32:30.200> the 00:32:30.990 --> 00:32:31.000 align:start position:0% challenges what are some of the the the 00:32:31.000 --> 00:32:32.750 align:start position:0% challenges what are some of the the the causes<00:32:31.399> of<00:32:31.600> things<00:32:31.840> going 00:32:32.750 --> 00:32:32.760 align:start position:0% causes of things going 00:32:32.760 --> 00:32:37.629 align:start position:0% causes of things going wrong<00:32:33.760> I<00:32:34.000> think<00:32:35.000> in<00:32:35.200> my<00:32:35.639> opinion<00:32:36.639> firstly<00:32:37.360> H<00:32:37.480> we 00:32:37.629 --> 00:32:37.639 align:start position:0% wrong I think in my opinion firstly H we 00:32:37.639 --> 00:32:40.909 align:start position:0% wrong I think in my opinion firstly H we need<00:32:37.840> to<00:32:38.799> balance 00:32:40.909 --> 00:32:40.919 align:start position:0% need to balance 00:32:40.919 --> 00:32:44.070 align:start position:0% need to balance operations<00:32:41.919> or<00:32:42.159> the<00:32:42.519> operational<00:32:43.159> component 00:32:44.070 --> 00:32:44.080 align:start position:0% operations or the operational component 00:32:44.080 --> 00:32:46.389 align:start position:0% operations or the operational component and<00:32:44.320> the<00:32:45.000> Strategic 00:32:46.389 --> 00:32:46.399 align:start position:0% and the Strategic 00:32:46.399 --> 00:32:49.310 align:start position:0% and the Strategic component<00:32:47.399> so<00:32:47.760> the<00:32:48.679> the<00:32:48.799> operational 00:32:49.310 --> 00:32:49.320 align:start position:0% component so the the operational 00:32:49.320 --> 00:32:51.310 align:start position:0% component so the the operational component<00:32:49.679> is<00:32:49.799> the<00:32:49.960> project<00:32:50.320> execution<00:32:51.080> and 00:32:51.310 --> 00:32:51.320 align:start position:0% component is the project execution and 00:32:51.320 --> 00:32:54.190 align:start position:0% component is the project execution and the<00:32:51.559> strateg<00:32:52.039> component<00:32:52.399> is<00:32:52.559> the<00:32:52.760> portfolio 00:32:54.190 --> 00:32:54.200 align:start position:0% the strateg component is the portfolio 00:32:54.200 --> 00:32:58.549 align:start position:0% the strateg component is the portfolio management<00:32:55.679> ER<00:32:56.679> and<00:32:56.880> there<00:32:57.000> is<00:32:57.360> sometimes<00:32:57.559> a<00:32:57.679> g 00:32:58.549 --> 00:32:58.559 align:start position:0% management ER and there is sometimes a g 00:32:58.559 --> 00:33:00.110 align:start position:0% management ER and there is sometimes a g if<00:32:58.679> you<00:32:58.919> have<00:32:59.039> a<00:32:59.240> good 00:33:00.110 --> 00:33:00.120 align:start position:0% if you have a good 00:33:00.120 --> 00:33:03.110 align:start position:0% if you have a good strategy<00:33:01.120> H<00:33:01.519> but<00:33:01.760> poly 00:33:03.110 --> 00:33:03.120 align:start position:0% strategy H but poly 00:33:03.120 --> 00:33:07.590 align:start position:0% strategy H but poly executed<00:33:04.120> you<00:33:04.279> will<00:33:04.480> not<00:33:04.720> provide<00:33:05.120> any 00:33:07.590 --> 00:33:07.600 align:start position:0% 00:33:07.600 --> 00:33:10.990 align:start position:0% value<00:33:08.600> obviously<00:33:09.360> the<00:33:09.519> opposite<00:33:10.360> is<00:33:10.559> equally 00:33:10.990 --> 00:33:11.000 align:start position:0% value obviously the opposite is equally 00:33:11.000 --> 00:33:12.990 align:start position:0% value obviously the opposite is equally the<00:33:11.159> same<00:33:11.720> the<00:33:11.880> only<00:33:12.279> different<00:33:12.639> or<00:33:12.840> the 00:33:12.990 --> 00:33:13.000 align:start position:0% the same the only different or the 00:33:13.000 --> 00:33:17.430 align:start position:0% the same the only different or the advantage<00:33:14.159> is<00:33:15.159> if<00:33:15.320> you<00:33:15.480> have<00:33:15.639> a<00:33:15.799> good 00:33:17.430 --> 00:33:17.440 align:start position:0% advantage is if you have a good 00:33:17.440 --> 00:33:20.110 align:start position:0% advantage is if you have a good strategy<00:33:18.440> the<00:33:18.639> performance<00:33:19.360> the<00:33:19.519> operational 00:33:20.110 --> 00:33:20.120 align:start position:0% strategy the performance the operational 00:33:20.120 --> 00:33:22.269 align:start position:0% strategy the performance the operational performance<00:33:20.559> of<00:33:20.720> the<00:33:20.880> project<00:33:21.440> is<00:33:21.639> better 00:33:22.269 --> 00:33:22.279 align:start position:0% performance of the project is better 00:33:22.279 --> 00:33:26.750 align:start position:0% performance of the project is better this<00:33:22.399> is<00:33:22.639> measured<00:33:23.279> by<00:33:23.960> PMI<00:33:24.960> and<00:33:25.200> there<00:33:25.320> are 00:33:26.750 --> 00:33:26.760 align:start position:0% this is measured by PMI and there are 00:33:26.760 --> 00:33:32.269 align:start position:0% this is measured by PMI and there are 51%<00:33:28.000> a<00:33:29.000> better<00:33:29.880> uh<00:33:30.399> results<00:33:30.880> in<00:33:31.039> terms<00:33:31.399> of<00:33:31.960> uh 00:33:32.269 --> 00:33:32.279 align:start position:0% 51% a better uh results in terms of uh 00:33:32.279 --> 00:33:36.950 align:start position:0% 51% a better uh results in terms of uh time<00:33:33.000> I<00:33:33.120> think<00:33:33.440> 40%<00:33:34.440> better<00:33:34.960> in<00:33:35.159> terms<00:33:35.679> of<00:33:36.679> a 00:33:36.950 --> 00:33:36.960 align:start position:0% time I think 40% better in terms of a 00:33:36.960 --> 00:33:40.950 align:start position:0% time I think 40% better in terms of a buet<00:33:37.519> come<00:33:38.399> so<00:33:39.159> and<00:33:39.440> why<00:33:39.760> do<00:33:39.919> you<00:33:40.240> always<00:33:40.760> ask 00:33:40.950 --> 00:33:40.960 align:start position:0% buet come so and why do you always ask 00:33:40.960 --> 00:33:46.190 align:start position:0% buet come so and why do you always ask me<00:33:42.000> why<00:33:43.080> why<00:33:44.080> yeah<00:33:44.399> and<00:33:44.799> what's<00:33:45.120> my 00:33:46.190 --> 00:33:46.200 align:start position:0% me why why yeah and what's my 00:33:46.200 --> 00:33:48.990 align:start position:0% me why why yeah and what's my opinion<00:33:47.200> you<00:33:47.440> to<00:33:47.679> people<00:33:47.960> who<00:33:48.159> like<00:33:48.360> to<00:33:48.720> work 00:33:48.990 --> 00:33:49.000 align:start position:0% opinion you to people who like to work 00:33:49.000 --> 00:33:51.029 align:start position:0% opinion you to people who like to work in<00:33:49.240> projects<00:33:49.639> that<00:33:49.840> has<00:33:50.039> meaning<00:33:50.679> project 00:33:51.029 --> 00:33:51.039 align:start position:0% in projects that has meaning project 00:33:51.039 --> 00:33:51.870 align:start position:0% in projects that has meaning project which<00:33:51.159> are 00:33:51.870 --> 00:33:51.880 align:start position:0% which are 00:33:51.880 --> 00:33:54.509 align:start position:0% which are sensible<00:33:52.880> project<00:33:53.240> that<00:33:53.440> they<00:33:53.559> thought<00:33:53.760> are 00:33:54.509 --> 00:33:54.519 align:start position:0% sensible project that they thought are 00:33:54.519 --> 00:33:58.070 align:start position:0% sensible project that they thought are resources<00:33:55.519> so<00:33:55.919> if<00:33:56.159> they<00:33:56.360> thought<00:33:57.320> there<00:33:57.519> are<00:33:57.919> a 00:33:58.070 --> 00:33:58.080 align:start position:0% resources so if they thought there are a 00:33:58.080 --> 00:34:01.350 align:start position:0% resources so if they thought there are a project<00:33:58.480> which<00:33:59.480> and<00:33:59.720> we<00:33:59.880> have<00:34:00.039> talked<00:34:00.399> about 00:34:01.350 --> 00:34:01.360 align:start position:0% project which and we have talked about 00:34:01.360 --> 00:34:03.789 align:start position:0% project which and we have talked about sometimes<00:34:01.679> about<00:34:02.000> project<00:34:02.360> Apollo<00:34:03.279> launch<00:34:03.600> a 00:34:03.789 --> 00:34:03.799 align:start position:0% sometimes about project Apollo launch a 00:34:03.799 --> 00:34:04.909 align:start position:0% sometimes about project Apollo launch a rocket<00:34:04.080> to<00:34:04.200> the 00:34:04.909 --> 00:34:04.919 align:start position:0% rocket to the 00:34:04.919 --> 00:34:07.870 align:start position:0% rocket to the moon<00:34:05.919> if<00:34:06.080> some<00:34:06.399> anybody<00:34:06.880> working<00:34:07.240> in<00:34:07.440> Apollo 00:34:07.870 --> 00:34:07.880 align:start position:0% moon if some anybody working in Apollo 00:34:07.880 --> 00:34:10.109 align:start position:0% moon if some anybody working in Apollo even<00:34:08.040> if<00:34:08.159> you<00:34:08.280> are<00:34:08.399> cleaning<00:34:09.280> the 00:34:10.109 --> 00:34:10.119 align:start position:0% even if you are cleaning the 00:34:10.119 --> 00:34:12.950 align:start position:0% even if you are cleaning the floor<00:34:11.119> are<00:34:11.520> very<00:34:11.760> happy<00:34:12.079> very<00:34:12.280> proud<00:34:12.839> they 00:34:12.950 --> 00:34:12.960 align:start position:0% floor are very happy very proud they 00:34:12.960 --> 00:34:15.069 align:start position:0% floor are very happy very proud they working<00:34:13.240> in<00:34:13.399> PR<00:34:13.760> Apollo<00:34:14.119> they<00:34:14.240> don't<00:34:14.560> say<00:34:14.839> that 00:34:15.069 --> 00:34:15.079 align:start position:0% working in PR Apollo they don't say that 00:34:15.079 --> 00:34:18.190 align:start position:0% working in PR Apollo they don't say that I'm<00:34:15.480> cleaning<00:34:16.399> the 00:34:18.190 --> 00:34:18.200 align:start position:0% I'm cleaning the 00:34:18.200 --> 00:34:20.230 align:start position:0% I'm cleaning the toilets 00:34:20.230 --> 00:34:20.240 align:start position:0% toilets 00:34:20.240 --> 00:34:23.790 align:start position:0% toilets so<00:34:21.240> and<00:34:21.560> the<00:34:21.879> alignment<00:34:22.879> automatically 00:34:23.790 --> 00:34:23.800 align:start position:0% so and the alignment automatically 00:34:23.800 --> 00:34:25.909 align:start position:0% so and the alignment automatically creates<00:34:24.560> well<00:34:24.760> obviously<00:34:25.320> not<00:34:25.520> everybody 00:34:25.909 --> 00:34:25.919 align:start position:0% creates well obviously not everybody 00:34:25.919 --> 00:34:28.869 align:start position:0% creates well obviously not everybody could<00:34:26.119> work<00:34:26.320> in<00:34:26.720> Pro<00:34:27.839> for<00:34:28.119> projects<00:34:28.480> of<00:34:28.679> this 00:34:28.869 --> 00:34:28.879 align:start position:0% could work in Pro for projects of this 00:34:28.879 --> 00:34:31.069 align:start position:0% could work in Pro for projects of this nature<00:34:29.240> or<00:34:29.440> project<00:34:29.760> parle<00:34:30.320> the<00:34:30.520> design<00:34:30.879> of 00:34:31.069 --> 00:34:31.079 align:start position:0% nature or project parle the design of 00:34:31.079 --> 00:34:34.149 align:start position:0% nature or project parle the design of the<00:34:31.520> iPhone<00:34:32.520> not<00:34:32.760> everybody<00:34:33.159> could<00:34:33.359> work<00:34:33.679> here 00:34:34.149 --> 00:34:34.159 align:start position:0% the iPhone not everybody could work here 00:34:34.159 --> 00:34:35.790 align:start position:0% the iPhone not everybody could work here but<00:34:34.359> if<00:34:34.679> you<00:34:34.800> are<00:34:34.960> in<00:34:35.040> a<00:34:35.200> project<00:34:35.480> which<00:34:35.599> is 00:34:35.790 --> 00:34:35.800 align:start position:0% but if you are in a project which is 00:34:35.800 --> 00:34:37.589 align:start position:0% but if you are in a project which is reasonable<00:34:36.480> well<00:34:36.720> prepared<00:34:37.240> you<00:34:37.359> thought 00:34:37.589 --> 00:34:37.599 align:start position:0% reasonable well prepared you thought 00:34:37.599 --> 00:34:39.550 align:start position:0% reasonable well prepared you thought it's<00:34:37.720> a<00:34:37.919> good<00:34:38.159> idea<00:34:38.760> you<00:34:39.000> thought<00:34:39.240> that<00:34:39.399> the 00:34:39.550 --> 00:34:39.560 align:start position:0% it's a good idea you thought that the 00:34:39.560 --> 00:34:42.510 align:start position:0% it's a good idea you thought that the company<00:34:40.079> will<00:34:41.079> be<00:34:41.520> slightly<00:34:41.960> better<00:34:42.320> with 00:34:42.510 --> 00:34:42.520 align:start position:0% company will be slightly better with 00:34:42.520 --> 00:34:43.869 align:start position:0% company will be slightly better with this 00:34:43.869 --> 00:34:43.879 align:start position:0% this 00:34:43.879 --> 00:34:46.310 align:start position:0% this project<00:34:44.879> we<00:34:45.079> you<00:34:45.359> thought<00:34:45.639> that<00:34:45.839> the<00:34:46.000> project 00:34:46.310 --> 00:34:46.320 align:start position:0% project we you thought that the project 00:34:46.320 --> 00:34:48.829 align:start position:0% project we you thought that the project could<00:34:46.520> be<00:34:46.720> accomplished<00:34:47.200> in<00:34:47.440> the<00:34:47.679> time<00:34:48.079> that 00:34:48.829 --> 00:34:48.839 align:start position:0% could be accomplished in the time that 00:34:48.839 --> 00:34:53.869 align:start position:0% could be accomplished in the time that is<00:34:49.679> scheduled<00:34:50.679> people<00:34:51.359> are<00:34:52.359> perform<00:34:52.879> better 00:34:53.869 --> 00:34:53.879 align:start position:0% is scheduled people are perform better 00:34:53.879 --> 00:34:55.430 align:start position:0% is scheduled people are perform better people<00:34:54.240> perform 00:34:55.430 --> 00:34:55.440 align:start position:0% people perform 00:34:55.440 --> 00:34:59.109 align:start position:0% people perform better<00:34:56.440> and<00:34:56.639> the<00:34:56.800> other<00:34:57.720> on<00:34:57.839> the<00:34:57.960> contrary<00:34:58.960> if 00:34:59.109 --> 00:34:59.119 align:start position:0% better and the other on the contrary if 00:34:59.119 --> 00:35:01.230 align:start position:0% better and the other on the contrary if the<00:34:59.280> idea<00:34:59.560> is<00:34:59.880> bad<00:35:00.320> if<00:35:00.400> you<00:35:00.599> take<00:35:00.800> the<00:35:00.960> wrong 00:35:01.230 --> 00:35:01.240 align:start position:0% the idea is bad if you take the wrong 00:35:01.240 --> 00:35:03.990 align:start position:0% the idea is bad if you take the wrong decision<00:35:01.640> if<00:35:01.760> you<00:35:01.920> choose<00:35:02.160> a<00:35:02.880> project<00:35:03.720> which 00:35:03.990 --> 00:35:04.000 align:start position:0% decision if you choose a project which 00:35:04.000 --> 00:35:07.150 align:start position:0% decision if you choose a project which never<00:35:04.359> ever<00:35:05.240> should<00:35:05.640> be 00:35:07.150 --> 00:35:07.160 align:start position:0% never ever should be 00:35:07.160 --> 00:35:09.750 align:start position:0% never ever should be selected<00:35:08.160> there<00:35:08.280> is<00:35:08.480> no<00:35:08.760> way<00:35:09.040> that<00:35:09.240> the<00:35:09.400> people 00:35:09.750 --> 00:35:09.760 align:start position:0% selected there is no way that the people 00:35:09.760 --> 00:35:11.430 align:start position:0% selected there is no way that the people who<00:35:09.960> manage<00:35:10.359> the<00:35:10.520> project 00:35:11.430 --> 00:35:11.440 align:start position:0% who manage the project 00:35:11.440 --> 00:35:13.790 align:start position:0% who manage the project resolve<00:35:12.440> if<00:35:12.560> you<00:35:12.680> go<00:35:12.880> to<00:35:13.079> a<00:35:13.280> place<00:35:13.520> where 00:35:13.790 --> 00:35:13.800 align:start position:0% resolve if you go to a place where 00:35:13.800 --> 00:35:15.230 align:start position:0% resolve if you go to a place where nobody<00:35:14.119> would<00:35:14.320> like<00:35:14.480> to<00:35:14.599> fly<00:35:14.839> and<00:35:15.000> then<00:35:15.079> you 00:35:15.230 --> 00:35:15.240 align:start position:0% nobody would like to fly and then you 00:35:15.240 --> 00:35:16.790 align:start position:0% nobody would like to fly and then you put<00:35:15.400> an 00:35:16.790 --> 00:35:16.800 align:start position:0% put an 00:35:16.800 --> 00:35:18.910 align:start position:0% put an airport<00:35:17.800> yeah<00:35:18.079> absolutely<00:35:18.440> you<00:35:18.520> could<00:35:18.640> do<00:35:18.760> a 00:35:18.910 --> 00:35:18.920 align:start position:0% airport yeah absolutely you could do a 00:35:18.920 --> 00:35:21.190 align:start position:0% airport yeah absolutely you could do a fantastic<00:35:19.359> airport<00:35:19.920> but<00:35:20.440> people<00:35:20.760> would<00:35:20.960> not 00:35:21.190 --> 00:35:21.200 align:start position:0% fantastic airport but people would not 00:35:21.200 --> 00:35:23.630 align:start position:0% fantastic airport but people would not fly<00:35:21.480> to<00:35:21.680> the<00:35:21.839> aort<00:35:22.640> so<00:35:22.800> I<00:35:22.920> tell<00:35:23.040> you<00:35:23.200> what 00:35:23.630 --> 00:35:23.640 align:start position:0% fly to the aort so I tell you what 00:35:23.640 --> 00:35:26.510 align:start position:0% fly to the aort so I tell you what isma's<00:35:24.520> just<00:35:25.119> made<00:35:25.320> an<00:35:25.520> interesting<00:35:26.000> comment 00:35:26.510 --> 00:35:26.520 align:start position:0% isma's just made an interesting comment 00:35:26.520 --> 00:35:30.030 align:start position:0% isma's just made an interesting comment Lou<00:35:26.920> maybe<00:35:27.119> you<00:35:27.200> can<00:35:27.359> pick<00:35:27.480> the<00:35:27.839> one<00:35:28.000> up<00:35:28.320> so<00:35:29.040> so 00:35:30.030 --> 00:35:30.040 align:start position:0% Lou maybe you can pick the one up so so 00:35:30.040 --> 00:35:31.990 align:start position:0% Lou maybe you can pick the one up so so uh<00:35:30.200> so<00:35:30.480> saying<00:35:31.200> resistance<00:35:31.599> from<00:35:31.760> middle 00:35:31.990 --> 00:35:32.000 align:start position:0% uh so saying resistance from middle 00:35:32.000 --> 00:35:33.790 align:start position:0% uh so saying resistance from middle managers<00:35:32.359> towards<00:35:32.640> the<00:35:32.800> pmo<00:35:33.200> is<00:35:33.359> fear<00:35:33.640> to 00:35:33.790 --> 00:35:33.800 align:start position:0% managers towards the pmo is fear to 00:35:33.800 --> 00:35:36.430 align:start position:0% managers towards the pmo is fear to change<00:35:34.800> ignorance<00:35:35.200> in<00:35:35.320> the<00:35:35.440> system<00:35:36.119> probably 00:35:36.430 --> 00:35:36.440 align:start position:0% change ignorance in the system probably 00:35:36.440 --> 00:35:39.150 align:start position:0% change ignorance in the system probably self<00:35:37.280> unconfident<00:35:38.280> and<00:35:38.480> and<00:35:38.680> I<00:35:38.800> would<00:35:39.040> I'm 00:35:39.150 --> 00:35:39.160 align:start position:0% self unconfident and and I would I'm 00:35:39.160 --> 00:35:40.990 align:start position:0% self unconfident and and I would I'm going<00:35:39.280> to<00:35:39.480> I'm<00:35:39.599> going<00:35:39.680> to<00:35:39.839> suggest<00:35:40.320> that 00:35:40.990 --> 00:35:41.000 align:start position:0% going to I'm going to suggest that 00:35:41.000 --> 00:35:43.390 align:start position:0% going to I'm going to suggest that sometimes<00:35:42.000> the<00:35:42.200> resistant<00:35:42.760> comes<00:35:43.119> because 00:35:43.390 --> 00:35:43.400 align:start position:0% sometimes the resistant comes because 00:35:43.400 --> 00:35:46.270 align:start position:0% sometimes the resistant comes because the<00:35:43.680> pmo<00:35:44.079> is<00:35:44.200> making<00:35:44.480> a<00:35:44.720> pig's<00:35:45.040> ear<00:35:45.280> of<00:35:45.400> it 00:35:46.270 --> 00:35:46.280 align:start position:0% the pmo is making a pig's ear of it 00:35:46.280 --> 00:35:48.710 align:start position:0% the pmo is making a pig's ear of it right<00:35:46.560> that<00:35:47.040> they<00:35:47.160> turn<00:35:47.440> into<00:35:47.720> the<00:35:48.079> process 00:35:48.710 --> 00:35:48.720 align:start position:0% right that they turn into the process 00:35:48.720 --> 00:35:51.829 align:start position:0% right that they turn into the process police<00:35:49.720> and<00:35:50.000> they<00:35:50.359> they<00:35:50.640> over<00:35:50.920> you<00:35:51.000> know<00:35:51.440> they 00:35:51.829 --> 00:35:51.839 align:start position:0% police and they they over you know they 00:35:51.839 --> 00:35:53.630 align:start position:0% police and they they over you know they they're<00:35:52.440> they're<00:35:52.680> making<00:35:52.920> it<00:35:53.079> harder<00:35:53.400> than 00:35:53.630 --> 00:35:53.640 align:start position:0% they're they're making it harder than 00:35:53.640 --> 00:35:56.390 align:start position:0% they're they're making it harder than need<00:35:53.920> needs<00:35:54.200> to<00:35:54.359> be<00:35:55.280> so<00:35:55.839> so<00:35:56.040> what<00:35:56.119> are<00:35:56.240> your 00:35:56.390 --> 00:35:56.400 align:start position:0% need needs to be so so what are your 00:35:56.400 --> 00:35:58.670 align:start position:0% need needs to be so so what are your thoughts<00:35:56.680> about<00:35:57.040> that<00:35:57.480> that<00:35:57.720> that<00:35:58.079> whole<00:35:58.359> area 00:35:58.670 --> 00:35:58.680 align:start position:0% thoughts about that that that whole area 00:35:58.680 --> 00:35:59.670 align:start position:0% thoughts about that that that whole area Louise 00:35:59.670 --> 00:35:59.680 align:start position:0% Louise 00:35:59.680 --> 00:36:01.270 align:start position:0% Louise that's 00:36:01.270 --> 00:36:01.280 align:start position:0% that's 00:36:01.280 --> 00:36:05.069 align:start position:0% that's oh<00:36:02.280> look<00:36:02.560> I<00:36:02.680> think<00:36:03.599> when<00:36:03.800> the<00:36:04.040> pmo<00:36:04.560> makes<00:36:04.760> a 00:36:05.069 --> 00:36:05.079 align:start position:0% oh look I think when the pmo makes a 00:36:05.079 --> 00:36:07.870 align:start position:0% oh look I think when the pmo makes a pigy<00:36:05.640> of<00:36:05.760> it<00:36:05.960> and<00:36:06.200> you<00:36:06.319> know<00:36:06.720> as<00:36:06.839> a<00:36:07.079> as<00:36:07.160> a<00:36:07.319> stange 00:36:07.870 --> 00:36:07.880 align:start position:0% pigy of it and you know as a as a stange 00:36:07.880 --> 00:36:10.950 align:start position:0% pigy of it and you know as a as a stange career<00:36:08.400> pmo<00:36:09.000> person<00:36:09.720> it<00:36:09.880> really<00:36:10.079> rankles<00:36:10.640> me 00:36:10.950 --> 00:36:10.960 align:start position:0% career pmo person it really rankles me 00:36:10.960 --> 00:36:14.109 align:start position:0% career pmo person it really rankles me that<00:36:11.560> pmos<00:36:12.079> get<00:36:12.319> such<00:36:12.480> a<00:36:12.839> bad<00:36:13.119> rap<00:36:13.880> sometimes 00:36:14.109 --> 00:36:14.119 align:start position:0% that pmos get such a bad rap sometimes 00:36:14.119 --> 00:36:16.309 align:start position:0% that pmos get such a bad rap sometimes so<00:36:14.359> making<00:36:14.560> a<00:36:14.720> pig<00:36:14.960> ear<00:36:15.200> of<00:36:15.319> it<00:36:15.839> when<00:36:16.040> this 00:36:16.309 --> 00:36:16.319 align:start position:0% so making a pig ear of it when this 00:36:16.319 --> 00:36:19.230 align:start position:0% so making a pig ear of it when this happens<00:36:17.160> certainly<00:36:17.520> in<00:36:17.720> my 00:36:19.230 --> 00:36:19.240 align:start position:0% happens certainly in my 00:36:19.240 --> 00:36:21.270 align:start position:0% happens certainly in my observation<00:36:20.240> it<00:36:20.400> stems<00:36:20.720> from<00:36:20.920> post 00:36:21.270 --> 00:36:21.280 align:start position:0% observation it stems from post 00:36:21.280 --> 00:36:23.870 align:start position:0% observation it stems from post sponsorship<00:36:22.079> and<00:36:22.280> not<00:36:22.560> having<00:36:22.800> a<00:36:23.040> clear<00:36:23.480> idea 00:36:23.870 --> 00:36:23.880 align:start position:0% sponsorship and not having a clear idea 00:36:23.880 --> 00:36:27.990 align:start position:0% sponsorship and not having a clear idea of<00:36:24.160> what<00:36:24.319> the<00:36:24.560> pmo<00:36:25.319> is<00:36:25.640> there<00:36:26.000> to<00:36:26.560> do<00:36:27.720> you<00:36:27.800> can 00:36:27.990 --> 00:36:28.000 align:start position:0% of what the pmo is there to do you can 00:36:28.000 --> 00:36:32.430 align:start position:0% of what the pmo is there to do you can always<00:36:28.440> you<00:36:28.560> can<00:36:28.760> always<00:36:29.200> get<00:36:29.839> a<00:36:30.960> bad<00:36:31.960> team<00:36:32.240> of 00:36:32.430 --> 00:36:32.440 align:start position:0% always you can always get a bad team of 00:36:32.440 --> 00:36:34.550 align:start position:0% always you can always get a bad team of people<00:36:32.800> like<00:36:33.000> it<00:36:33.560> very<00:36:33.760> rarely<00:36:34.160> happens<00:36:34.440> that 00:36:34.550 --> 00:36:34.560 align:start position:0% people like it very rarely happens that 00:36:34.560 --> 00:36:36.150 align:start position:0% people like it very rarely happens that you<00:36:34.680> get<00:36:34.800> a<00:36:34.960> whole<00:36:35.280> bad<00:36:35.560> team<00:36:35.760> of<00:36:35.920> people 00:36:36.150 --> 00:36:36.160 align:start position:0% you get a whole bad team of people 00:36:36.160 --> 00:36:37.670 align:start position:0% you get a whole bad team of people though<00:36:36.359> doesn't<00:36:36.560> it<00:36:36.720> you<00:36:36.800> know<00:36:36.920> you<00:36:37.040> can<00:36:37.200> get 00:36:37.670 --> 00:36:37.680 align:start position:0% though doesn't it you know you can get 00:36:37.680 --> 00:36:40.470 align:start position:0% though doesn't it you know you can get One<00:36:37.960> Bad<00:36:38.200> Apple<00:36:38.560> or<00:36:38.800> a<00:36:38.920> couple<00:36:39.200> of<00:36:39.400> bad<00:36:39.640> highes 00:36:40.470 --> 00:36:40.480 align:start position:0% One Bad Apple or a couple of bad highes 00:36:40.480 --> 00:36:41.910 align:start position:0% One Bad Apple or a couple of bad highes you're<00:36:40.640> not<00:36:40.800> going<00:36:40.920> to<00:36:41.040> get<00:36:41.160> a<00:36:41.280> whole<00:36:41.520> team<00:36:41.720> of 00:36:41.910 --> 00:36:41.920 align:start position:0% you're not going to get a whole team of 00:36:41.920 --> 00:36:43.990 align:start position:0% you're not going to get a whole team of turkeys<00:36:42.560> usually<00:36:43.359> if<00:36:43.560> you've<00:36:43.720> got<00:36:43.880> an 00:36:43.990 --> 00:36:44.000 align:start position:0% turkeys usually if you've got an 00:36:44.000 --> 00:36:46.670 align:start position:0% turkeys usually if you've got an underperforming<00:36:44.920> pmo<00:36:45.640> I<00:36:45.760> would<00:36:46.000> suggest<00:36:46.480> it's 00:36:46.670 --> 00:36:46.680 align:start position:0% underperforming pmo I would suggest it's 00:36:46.680 --> 00:36:49.309 align:start position:0% underperforming pmo I would suggest it's the<00:36:46.839> fault<00:36:47.760> of<00:36:48.160> whoever<00:36:48.560> has<00:36:48.800> come<00:36:48.960> up<00:36:49.160> with 00:36:49.309 --> 00:36:49.319 align:start position:0% the fault of whoever has come up with 00:36:49.319 --> 00:36:52.069 align:start position:0% the fault of whoever has come up with the<00:36:49.480> vision<00:36:49.880> for<00:36:50.079> this<00:36:50.280> pmo<00:36:51.280> and<00:36:51.560> is<00:36:51.720> M's 00:36:52.069 --> 00:36:52.079 align:start position:0% the vision for this pmo and is M's 00:36:52.079 --> 00:36:55.430 align:start position:0% the vision for this pmo and is M's points<00:36:52.960> um<00:36:53.760> really<00:36:54.079> important<00:36:54.640> actually<00:36:55.240> so 00:36:55.430 --> 00:36:55.440 align:start position:0% points um really important actually so 00:36:55.440 --> 00:36:56.910 align:start position:0% points um really important actually so there's<00:36:55.640> two<00:36:55.839> points<00:36:56.119> in<00:36:56.319> there<00:36:56.480> for<00:36:56.640> me<00:36:56.800> that 00:36:56.910 --> 00:36:56.920 align:start position:0% there's two points in there for me that 00:36:56.920 --> 00:36:58.550 align:start position:0% there's two points in there for me that I<00:36:57.040> kind<00:36:57.160> of<00:36:57.240> want<00:36:57.319> to<00:36:57.599> pull<00:36:57.800> apart<00:36:58.240> there's<00:36:58.440> the 00:36:58.550 --> 00:36:58.560 align:start position:0% I kind of want to pull apart there's the 00:36:58.560 --> 00:37:00.910 align:start position:0% I kind of want to pull apart there's the one<00:36:58.720> of<00:36:59.160> sponsorship 00:37:00.910 --> 00:37:00.920 align:start position:0% one of sponsorship 00:37:00.920 --> 00:37:03.390 align:start position:0% one of sponsorship generally<00:37:01.920> sometimes<00:37:02.240> pmos<00:37:02.720> are<00:37:02.960> put<00:37:03.160> in 00:37:03.390 --> 00:37:03.400 align:start position:0% generally sometimes pmos are put in 00:37:03.400 --> 00:37:05.270 align:start position:0% generally sometimes pmos are put in place<00:37:03.839> because<00:37:04.359> somebody<00:37:04.720> tells<00:37:05.040> an 00:37:05.270 --> 00:37:05.280 align:start position:0% place because somebody tells an 00:37:05.280 --> 00:37:08.309 align:start position:0% place because somebody tells an executive<00:37:05.960> that<00:37:06.079> they<00:37:06.200> need<00:37:06.400> a<00:37:06.920> pmo<00:37:07.920> and<00:37:08.079> that 00:37:08.309 --> 00:37:08.319 align:start position:0% executive that they need a pmo and that 00:37:08.319 --> 00:37:09.870 align:start position:0% executive that they need a pmo and that executive<00:37:08.839> doesn't<00:37:09.160> really<00:37:09.359> know<00:37:09.599> what<00:37:09.760> that 00:37:09.870 --> 00:37:09.880 align:start position:0% executive doesn't really know what that 00:37:09.880 --> 00:37:11.910 align:start position:0% executive doesn't really know what that means<00:37:10.160> or<00:37:10.480> care<00:37:10.760> very<00:37:10.960> much<00:37:11.240> actually<00:37:11.640> but<00:37:11.800> the 00:37:11.910 --> 00:37:11.920 align:start position:0% means or care very much actually but the 00:37:11.920 --> 00:37:15.390 align:start position:0% means or care very much actually but the auditor<00:37:12.520> says<00:37:13.200> or<00:37:13.920> one<00:37:14.079> of<00:37:14.200> the<00:37:14.440> directors<00:37:14.960> say 00:37:15.390 --> 00:37:15.400 align:start position:0% auditor says or one of the directors say 00:37:15.400 --> 00:37:18.190 align:start position:0% auditor says or one of the directors say or<00:37:15.560> it<00:37:15.760> came<00:37:15.920> out<00:37:16.119> in<00:37:16.240> a<00:37:16.440> report<00:37:17.040> somewhere<00:37:18.040> um 00:37:18.190 --> 00:37:18.200 align:start position:0% or it came out in a report somewhere um 00:37:18.200 --> 00:37:19.950 align:start position:0% or it came out in a report somewhere um let's<00:37:18.400> have<00:37:18.480> a<00:37:18.640> pmo<00:37:19.000> so<00:37:19.160> let's<00:37:19.280> have<00:37:19.400> a<00:37:19.520> pmo 00:37:19.950 --> 00:37:19.960 align:start position:0% let's have a pmo so let's have a pmo 00:37:19.960 --> 00:37:23.270 align:start position:0% let's have a pmo so let's have a pmo we'll<00:37:20.160> hire<00:37:20.440> this<00:37:20.599> team<00:37:21.400> off<00:37:21.640> you<00:37:21.839> go<00:37:22.760> no<00:37:23.079> no 00:37:23.270 --> 00:37:23.280 align:start position:0% we'll hire this team off you go no no 00:37:23.280 --> 00:37:25.510 align:start position:0% we'll hire this team off you go no no clear<00:37:23.880> understanding<00:37:24.160> no<00:37:24.359> clear<00:37:24.720> purpose<00:37:25.040> or 00:37:25.510 --> 00:37:25.520 align:start position:0% clear understanding no clear purpose or 00:37:25.520 --> 00:37:27.630 align:start position:0% clear understanding no clear purpose or objectives<00:37:26.520> they<00:37:26.640> are<00:37:26.839> then<00:37:26.960> seen<00:37:27.240> to<00:37:27.359> be<00:37:27.560> be 00:37:27.630 --> 00:37:27.640 align:start position:0% objectives they are then seen to be be 00:37:27.640 --> 00:37:30.750 align:start position:0% objectives they are then seen to be be an<00:37:27.760> overhead<00:37:28.440> function<00:37:29.440> um<00:37:29.839> that<00:37:30.359> you<00:37:30.480> know 00:37:30.750 --> 00:37:30.760 align:start position:0% an overhead function um that you know 00:37:30.760 --> 00:37:33.750 align:start position:0% an overhead function um that you know make<00:37:30.960> a<00:37:31.160> pig's<00:37:31.400> ear<00:37:31.599> of<00:37:31.760> it<00:37:32.319> um<00:37:33.000> no<00:37:33.240> good<00:37:33.480> comes 00:37:33.750 --> 00:37:33.760 align:start position:0% make a pig's ear of it um no good comes 00:37:33.760 --> 00:37:36.990 align:start position:0% make a pig's ear of it um no good comes from<00:37:34.040> that<00:37:35.040> then<00:37:35.240> we<00:37:35.480> get<00:37:35.760> the<00:37:36.160> uh<00:37:36.640> the<00:37:36.760> bit 00:37:36.990 --> 00:37:37.000 align:start position:0% from that then we get the uh the bit 00:37:37.000 --> 00:37:38.750 align:start position:0% from that then we get the uh the bit that<00:37:37.119> I<00:37:37.200> think<00:37:37.359> is<00:37:37.520> interested<00:37:37.960> in<00:37:38.160> what<00:37:38.599> in 00:37:38.750 --> 00:37:38.760 align:start position:0% that I think is interested in what in 00:37:38.760 --> 00:37:42.109 align:start position:0% that I think is interested in what in what<00:37:38.920> Ismail<00:37:39.480> says<00:37:40.040> is<00:37:41.040> perhaps<00:37:41.319> a<00:37:41.480> pmo<00:37:41.960> that 00:37:42.109 --> 00:37:42.119 align:start position:0% what Ismail says is perhaps a pmo that 00:37:42.119 --> 00:37:44.030 align:start position:0% what Ismail says is perhaps a pmo that is<00:37:42.240> not<00:37:42.440> doing<00:37:42.680> a<00:37:42.839> terrible<00:37:43.280> job<00:37:43.720> but<00:37:43.880> what 00:37:44.030 --> 00:37:44.040 align:start position:0% is not doing a terrible job but what 00:37:44.040 --> 00:37:47.109 align:start position:0% is not doing a terrible job but what they<00:37:44.160> are<00:37:44.400> coming<00:37:44.760> up<00:37:45.000> with<00:37:45.160> is<00:37:45.359> not<00:37:46.119> popular 00:37:47.109 --> 00:37:47.119 align:start position:0% they are coming up with is not popular 00:37:47.119 --> 00:37:50.790 align:start position:0% they are coming up with is not popular so<00:37:47.680> projects<00:37:48.079> are<00:37:48.319> not<00:37:48.680> performing<00:37:49.680> well<00:37:50.560> and 00:37:50.790 --> 00:37:50.800 align:start position:0% so projects are not performing well and 00:37:50.800 --> 00:37:53.230 align:start position:0% so projects are not performing well and people<00:37:51.079> don't<00:37:51.480> like<00:37:51.880> that<00:37:52.040> news<00:37:52.800> you<00:37:52.960> know 00:37:53.230 --> 00:37:53.240 align:start position:0% people don't like that news you know 00:37:53.240 --> 00:37:55.109 align:start position:0% people don't like that news you know some<00:37:53.440> organizations<00:37:54.160> are<00:37:54.359> big<00:37:54.560> fans<00:37:54.839> of<00:37:55.000> what 00:37:55.109 --> 00:37:55.119 align:start position:0% some organizations are big fans of what 00:37:55.119 --> 00:37:57.990 align:start position:0% some organizations are big fans of what we<00:37:55.240> call<00:37:55.440> the<00:37:55.560> watermelon<00:37:56.440> project<00:37:57.560> uh<00:37:57.720> green 00:37:57.990 --> 00:37:58.000 align:start position:0% we call the watermelon project uh green 00:37:58.000 --> 00:37:59.870 align:start position:0% we call the watermelon project uh green on<00:37:58.119> the<00:37:58.280> outside<00:37:58.839> red<00:37:59.040> in<00:37:59.160> the<00:37:59.240> middle<00:37:59.599> and<00:37:59.720> it 00:37:59.870 --> 00:37:59.880 align:start position:0% on the outside red in the middle and it 00:37:59.880 --> 00:38:02.390 align:start position:0% on the outside red in the middle and it suits<00:38:00.359> everybody<00:38:01.079> to<00:38:01.319> have<00:38:01.560> things<00:38:01.960> green<00:38:02.240> on 00:38:02.390 --> 00:38:02.400 align:start position:0% suits everybody to have things green on 00:38:02.400 --> 00:38:05.670 align:start position:0% suits everybody to have things green on the<00:38:02.560> outside<00:38:03.480> a<00:38:03.640> pmo<00:38:04.160> comes<00:38:04.400> along<00:38:05.240> starts 00:38:05.670 --> 00:38:05.680 align:start position:0% the outside a pmo comes along starts 00:38:05.680 --> 00:38:08.270 align:start position:0% the outside a pmo comes along starts doing<00:38:05.920> their<00:38:06.160> job<00:38:06.440> well<00:38:06.880> asking 00:38:08.270 --> 00:38:08.280 align:start position:0% doing their job well asking 00:38:08.280 --> 00:38:11.710 align:start position:0% doing their job well asking questions<00:38:09.280> not<00:38:09.520> always<00:38:09.920> liked<00:38:10.839> now<00:38:11.359> that<00:38:11.520> can 00:38:11.710 --> 00:38:11.720 align:start position:0% questions not always liked now that can 00:38:11.720 --> 00:38:15.309 align:start position:0% questions not always liked now that can be<00:38:12.160> a<00:38:12.440> good<00:38:12.920> team<00:38:13.280> of<00:38:13.560> pmo<00:38:14.160> Professionals<00:38:15.160> in 00:38:15.309 --> 00:38:15.319 align:start position:0% be a good team of pmo Professionals in 00:38:15.319 --> 00:38:18.069 align:start position:0% be a good team of pmo Professionals in an<00:38:15.760> organization<00:38:16.760> that<00:38:16.920> is<00:38:17.359> never<00:38:17.680> going<00:38:17.800> to 00:38:18.069 --> 00:38:18.079 align:start position:0% an organization that is never going to 00:38:18.079 --> 00:38:20.270 align:start position:0% an organization that is never going to allow<00:38:18.400> them<00:38:18.560> to<00:38:18.760> thrive<00:38:19.599> and<00:38:19.800> never<00:38:20.040> really 00:38:20.270 --> 00:38:20.280 align:start position:0% allow them to thrive and never really 00:38:20.280 --> 00:38:22.190 align:start position:0% allow them to thrive and never really going<00:38:20.400> to<00:38:20.520> get<00:38:20.680> the<00:38:20.839> value<00:38:21.119> from<00:38:21.319> a<00:38:21.560> pmo<00:38:22.040> so 00:38:22.190 --> 00:38:22.200 align:start position:0% going to get the value from a pmo so 00:38:22.200 --> 00:38:24.190 align:start position:0% going to get the value from a pmo so there's<00:38:22.359> a<00:38:22.560> couple<00:38:22.800> of<00:38:23.079> things<00:38:23.480> in<00:38:23.680> there<00:38:23.960> I 00:38:24.190 --> 00:38:24.200 align:start position:0% there's a couple of things in there I 00:38:24.200 --> 00:38:27.109 align:start position:0% there's a couple of things in there I think<00:38:25.200> well<00:38:25.520> yeah<00:38:25.680> so<00:38:25.839> I<00:38:26.000> love<00:38:26.240> that<00:38:26.640> um<00:38:26.880> gosh 00:38:27.109 --> 00:38:27.119 align:start position:0% think well yeah so I love that um gosh 00:38:27.119 --> 00:38:29.430 align:start position:0% think well yeah so I love that um gosh where<00:38:27.680> next<00:38:27.839> so<00:38:28.040> so<00:38:28.359> let's<00:38:28.680> let's<00:38:29.040> let's<00:38:29.240> keep 00:38:29.430 --> 00:38:29.440 align:start position:0% where next so so let's let's let's keep 00:38:29.440 --> 00:38:31.630 align:start position:0% where next so so let's let's let's keep going<00:38:29.640> with<00:38:29.800> that<00:38:30.040> so<00:38:30.920> the<00:38:31.000> original<00:38:31.359> question 00:38:31.630 --> 00:38:31.640 align:start position:0% going with that so the original question 00:38:31.640 --> 00:38:33.870 align:start position:0% going with that so the original question was<00:38:31.800> about<00:38:32.119> what<00:38:32.480> what<00:38:32.680> can<00:38:32.920> really<00:38:33.359> slow<00:38:33.680> you 00:38:33.870 --> 00:38:33.880 align:start position:0% was about what what can really slow you 00:38:33.880 --> 00:38:35.550 align:start position:0% was about what what can really slow you down<00:38:34.359> right<00:38:34.480> the<00:38:34.599> delivery<00:38:35.000> change<00:38:35.280> and<00:38:35.400> I 00:38:35.550 --> 00:38:35.560 align:start position:0% down right the delivery change and I 00:38:35.560 --> 00:38:37.470 align:start position:0% down right the delivery change and I think<00:38:35.839> I<00:38:35.920> think<00:38:36.119> we've<00:38:36.280> sort<00:38:36.480> of<00:38:36.640> jumped<00:38:37.319> we' 00:38:37.470 --> 00:38:37.480 align:start position:0% think I think we've sort of jumped we' 00:38:37.480 --> 00:38:40.550 align:start position:0% think I think we've sort of jumped we' sort<00:38:37.640> of<00:38:37.760> landed<00:38:38.079> in<00:38:38.319> culture<00:38:38.920> now<00:38:39.920> right<00:38:40.240> a 00:38:40.550 --> 00:38:40.560 align:start position:0% sort of landed in culture now right a 00:38:40.560 --> 00:38:43.510 align:start position:0% sort of landed in culture now right a culture<00:38:41.560> a<00:38:41.760> culture<00:38:42.119> that's<00:38:42.880> resistant<00:38:43.359> to 00:38:43.510 --> 00:38:43.520 align:start position:0% culture a culture that's resistant to 00:38:43.520 --> 00:38:45.550 align:start position:0% culture a culture that's resistant to change<00:38:43.839> for<00:38:44.040> whatever<00:38:44.400> reason<00:38:45.079> right<00:38:45.280> is<00:38:45.440> one 00:38:45.550 --> 00:38:45.560 align:start position:0% change for whatever reason right is one 00:38:45.560 --> 00:38:48.950 align:start position:0% change for whatever reason right is one of<00:38:45.720> the<00:38:46.200> is<00:38:46.359> one<00:38:46.480> of<00:38:46.599> the<00:38:46.720> big<00:38:47.319> barriers<00:38:48.319> and 00:38:48.950 --> 00:38:48.960 align:start position:0% of the is one of the big barriers and 00:38:48.960 --> 00:38:51.069 align:start position:0% of the is one of the big barriers and and<00:38:49.119> I<00:38:49.240> think<00:38:49.560> that<00:38:50.240> the<00:38:50.400> the 00:38:51.069 --> 00:38:51.079 align:start position:0% and I think that the the 00:38:51.079 --> 00:38:54.349 align:start position:0% and I think that the the blame<00:38:52.079> culture<00:38:52.800> is<00:38:53.240> is<00:38:53.520> probably<00:38:53.920> the<00:38:54.040> most 00:38:54.349 --> 00:38:54.359 align:start position:0% blame culture is is probably the most 00:38:54.359 --> 00:38:57.950 align:start position:0% blame culture is is probably the most toxic<00:38:54.760> of<00:38:54.920> all<00:38:55.760> you<00:38:55.880> know<00:38:56.560> so<00:38:57.280> um 00:38:57.950 --> 00:38:57.960 align:start position:0% toxic of all you know so um 00:38:57.960 --> 00:38:59.829 align:start position:0% toxic of all you know so um those<00:38:58.119> of<00:38:58.240> you<00:38:58.359> in<00:38:58.480> Australia<00:38:59.359> if<00:38:59.480> you<00:38:59.640> if<00:38:59.720> you 00:38:59.829 --> 00:38:59.839 align:start position:0% those of you in Australia if you if you 00:38:59.839 --> 00:39:03.150 align:start position:0% those of you in Australia if you if you know<00:38:59.960> Amanda<00:39:00.319> roken<00:39:00.720> fall<00:39:01.560> right<00:39:02.200> so<00:39:02.440> she<00:39:02.920> she 00:39:03.150 --> 00:39:03.160 align:start position:0% know Amanda roken fall right so she she 00:39:03.160 --> 00:39:05.069 align:start position:0% know Amanda roken fall right so she she goes<00:39:03.400> in<00:39:03.640> whenever<00:39:03.880> she<00:39:04.040> goes<00:39:04.240> into<00:39:04.440> a<00:39:04.599> new<00:39:05.000> a 00:39:05.069 --> 00:39:05.079 align:start position:0% goes in whenever she goes into a new a 00:39:05.079 --> 00:39:09.069 align:start position:0% goes in whenever she goes into a new a new<00:39:05.440> gig<00:39:06.440> you<00:39:06.560> know<00:39:06.760> she<00:39:07.119> she<00:39:07.520> wears<00:39:07.960> red<00:39:08.880> she 00:39:09.069 --> 00:39:09.079 align:start position:0% new gig you know she she wears red she 00:39:09.079 --> 00:39:11.630 align:start position:0% new gig you know she she wears red she brings<00:39:09.400> in<00:39:09.599> red<00:39:09.800> roses<00:39:10.520> she<00:39:10.720> makes<00:39:11.240> everything 00:39:11.630 --> 00:39:11.640 align:start position:0% brings in red roses she makes everything 00:39:11.640 --> 00:39:14.190 align:start position:0% brings in red roses she makes everything around<00:39:11.960> her<00:39:12.319> red<00:39:13.240> because<00:39:13.520> she<00:39:13.640> wants<00:39:13.839> to<00:39:13.960> set 00:39:14.190 --> 00:39:14.200 align:start position:0% around her red because she wants to set 00:39:14.200 --> 00:39:16.230 align:start position:0% around her red because she wants to set the<00:39:14.359> culture<00:39:14.680> that<00:39:14.839> red<00:39:15.079> is<00:39:15.280> good<00:39:15.640> red<00:39:15.880> is<00:39:16.000> not 00:39:16.230 --> 00:39:16.240 align:start position:0% the culture that red is good red is not 00:39:16.240 --> 00:39:19.150 align:start position:0% the culture that red is good red is not bad<00:39:16.480> red<00:39:16.720> is<00:39:16.920> good<00:39:17.440> because<00:39:17.640> if<00:39:17.760> we<00:39:17.960> see<00:39:18.319> red<00:39:19.040> we 00:39:19.150 --> 00:39:19.160 align:start position:0% bad red is good because if we see red we 00:39:19.160 --> 00:39:21.390 align:start position:0% bad red is good because if we see red we can<00:39:19.319> manage<00:39:19.640> it<00:39:20.119> but<00:39:20.280> if<00:39:20.359> we<00:39:20.480> don't<00:39:20.680> see<00:39:20.920> it<00:39:21.160> we 00:39:21.390 --> 00:39:21.400 align:start position:0% can manage it but if we don't see it we 00:39:21.400 --> 00:39:24.550 align:start position:0% can manage it but if we don't see it we can't<00:39:21.599> manage<00:39:21.920> it<00:39:22.480> right<00:39:23.480> so<00:39:24.079> and<00:39:24.280> that's<00:39:24.400> a 00:39:24.550 --> 00:39:24.560 align:start position:0% can't manage it right so and that's a 00:39:24.560 --> 00:39:27.109 align:start position:0% can't manage it right so and that's a cultural<00:39:25.119> thing<00:39:26.000> so<00:39:26.319> so<00:39:26.520> how<00:39:26.640> do<00:39:26.720> you<00:39:26.839> set<00:39:27.000> up 00:39:27.109 --> 00:39:27.119 align:start position:0% cultural thing so so how do you set up 00:39:27.119 --> 00:39:30.630 align:start position:0% cultural thing so so how do you set up the<00:39:27.599> culture<00:39:27.960> Pedro<00:39:28.359> to<00:39:28.560> to<00:39:28.720> enable 00:39:30.630 --> 00:39:30.640 align:start position:0% the culture Pedro to to enable 00:39:30.640 --> 00:39:32.230 align:start position:0% the culture Pedro to to enable change 00:39:32.230 --> 00:39:32.240 align:start position:0% change 00:39:32.240 --> 00:39:35.230 align:start position:0% change well<00:39:33.240> I<00:39:33.400> think<00:39:34.160> we<00:39:34.319> need<00:39:34.520> to<00:39:34.720> have<00:39:34.839> you<00:39:34.920> need<00:39:35.079> to 00:39:35.230 --> 00:39:35.240 align:start position:0% well I think we need to have you need to 00:39:35.240 --> 00:39:38.470 align:start position:0% well I think we need to have you need to have<00:39:35.440> two<00:39:35.960> extrems<00:39:36.960> one<00:39:37.200> exem<00:39:37.599> is<00:39:37.920> let's<00:39:38.119> say 00:39:38.470 --> 00:39:38.480 align:start position:0% have two extrems one exem is let's say 00:39:38.480 --> 00:39:41.470 align:start position:0% have two extrems one exem is let's say the<00:39:38.760> let's<00:39:39.160> call<00:39:39.280> it<00:39:39.440> Technical<00:39:39.839> and<00:39:40.480> process 00:39:41.470 --> 00:39:41.480 align:start position:0% the let's call it Technical and process 00:39:41.480 --> 00:39:44.190 align:start position:0% the let's call it Technical and process streem<00:39:42.200> and<00:39:42.359> there<00:39:42.480> is<00:39:42.599> a<00:39:42.839> change<00:39:43.520> of<00:39:43.760> people 00:39:44.190 --> 00:39:44.200 align:start position:0% streem and there is a change of people 00:39:44.200 --> 00:39:46.349 align:start position:0% streem and there is a change of people change<00:39:44.520> management<00:39:44.960> of<00:39:45.119> people 00:39:46.349 --> 00:39:46.359 align:start position:0% change management of people 00:39:46.359 --> 00:39:49.910 align:start position:0% change management of people stream<00:39:47.359> ER<00:39:47.960> you<00:39:48.119> need<00:39:48.319> to<00:39:48.560> have<00:39:48.720> a<00:39:48.880> change 00:39:49.910 --> 00:39:49.920 align:start position:0% stream ER you need to have a change 00:39:49.920 --> 00:39:54.829 align:start position:0% stream ER you need to have a change manager<00:39:50.920> or<00:39:51.480> if<00:39:51.800> it's<00:39:53.280> smaller<00:39:54.280> somebody 00:39:54.829 --> 00:39:54.839 align:start position:0% manager or if it's smaller somebody 00:39:54.839 --> 00:39:56.589 align:start position:0% manager or if it's smaller somebody maybe<00:39:55.079> the<00:39:55.240> project<00:39:55.520> manager<00:39:55.880> maybe<00:39:56.119> the<00:39:56.240> pmo 00:39:56.589 --> 00:39:56.599 align:start position:0% maybe the project manager maybe the pmo 00:39:56.599 --> 00:39:59.870 align:start position:0% maybe the project manager maybe the pmo need<00:39:56.720> to<00:39:56.880> take<00:39:57.079> this<00:39:57.440> all<00:39:57.839> but<00:39:58.839> the<00:39:59.599> and<00:39:59.760> you 00:39:59.870 --> 00:39:59.880 align:start position:0% need to take this all but the and you 00:39:59.880 --> 00:40:03.990 align:start position:0% need to take this all but the and you need<00:40:00.040> to<00:40:00.200> sell<00:40:01.079> the<00:40:02.079> duties<00:40:02.880> on<00:40:03.160> individual 00:40:03.990 --> 00:40:04.000 align:start position:0% need to sell the duties on individual 00:40:04.000 --> 00:40:07.750 align:start position:0% need to sell the duties on individual basis<00:40:05.000> so<00:40:05.400> you<00:40:05.520> need<00:40:05.680> to<00:40:05.839> go<00:40:06.000> to<00:40:06.319> the<00:40:07.319> on<00:40:07.400> a<00:40:07.560> what 00:40:07.750 --> 00:40:07.760 align:start position:0% basis so you need to go to the on a what 00:40:07.760 --> 00:40:09.710 align:start position:0% basis so you need to go to the on a what basis<00:40:08.079> Pedro<00:40:08.400> say<00:40:08.520> it<00:40:08.680> again<00:40:09.000> on<00:40:09.200> individual 00:40:09.710 --> 00:40:09.720 align:start position:0% basis Pedro say it again on individual 00:40:09.720 --> 00:40:13.150 align:start position:0% basis Pedro say it again on individual basis<00:40:10.520> so<00:40:10.800> it's<00:40:11.000> not<00:40:11.240> on<00:40:11.480> the<00:40:11.720> on<00:40:11.920> the<00:40:12.760> benefit 00:40:13.150 --> 00:40:13.160 align:start position:0% basis so it's not on the on the benefit 00:40:13.160 --> 00:40:15.309 align:start position:0% basis so it's not on the on the benefit of<00:40:13.359> the<00:40:13.520> company<00:40:13.839> so<00:40:14.079> the<00:40:14.240> company<00:40:14.640> will 00:40:15.309 --> 00:40:15.319 align:start position:0% of the company so the company will 00:40:15.319 --> 00:40:19.950 align:start position:0% of the company so the company will double<00:40:16.119> a<00:40:16.440> turnover<00:40:17.440> okay<00:40:18.400> but<00:40:18.920> it<00:40:19.079> what<00:40:19.319> means 00:40:19.950 --> 00:40:19.960 align:start position:0% double a turnover okay but it what means 00:40:19.960 --> 00:40:22.750 align:start position:0% double a turnover okay but it what means for 00:40:22.750 --> 00:40:22.760 align:start position:0% for 00:40:22.760 --> 00:40:25.589 align:start position:0% for me<00:40:23.760> I<00:40:23.839> will<00:40:24.079> receive<00:40:24.319> a<00:40:24.480> salary<00:40:24.839> increase<00:40:25.400> I 00:40:25.589 --> 00:40:25.599 align:start position:0% me I will receive a salary increase I 00:40:25.599 --> 00:40:28.390 align:start position:0% me I will receive a salary increase I work<00:40:25.839> I<00:40:25.960> will<00:40:26.160> work<00:40:26.480> less<00:40:27.560> h<00:40:27.839> i<00:40:27.960> will<00:40:28.160> be 00:40:28.390 --> 00:40:28.400 align:start position:0% work I will work less h i will be 00:40:28.400 --> 00:40:31.710 align:start position:0% work I will work less h i will be promoted<00:40:29.400> so<00:40:29.760> the<00:40:30.319> the<00:40:30.480> change<00:40:31.280> you<00:40:31.400> need<00:40:31.599> to 00:40:31.710 --> 00:40:31.720 align:start position:0% promoted so the the change you need to 00:40:31.720 --> 00:40:34.150 align:start position:0% promoted so the the change you need to identify<00:40:32.280> the<00:40:32.440> impact<00:40:32.760> of<00:40:32.880> the<00:40:33.040> change<00:40:33.880> in 00:40:34.150 --> 00:40:34.160 align:start position:0% identify the impact of the change in 00:40:34.160 --> 00:40:39.510 align:start position:0% identify the impact of the change in every<00:40:34.599> in<00:40:35.599> each<00:40:36.440> key<00:40:37.040> key<00:40:38.359> stakeholder<00:40:39.359> and 00:40:39.510 --> 00:40:39.520 align:start position:0% every in each key key stakeholder and 00:40:39.520 --> 00:40:42.950 align:start position:0% every in each key key stakeholder and for<00:40:39.720> the<00:40:39.880> rest<00:40:40.079> you<00:40:40.200> need<00:40:40.359> to<00:40:40.599> group<00:40:40.880> it<00:40:41.119> in<00:40:41.760> in 00:40:42.950 --> 00:40:42.960 align:start position:0% for the rest you need to group it in in 00:40:42.960 --> 00:40:45.670 align:start position:0% for the rest you need to group it in in certain<00:40:43.960> bus<00:40:44.319> let's<00:40:44.560> call<00:40:44.760> it<00:40:44.960> or<00:40:45.200> certain 00:40:45.670 --> 00:40:45.680 align:start position:0% certain bus let's call it or certain 00:40:45.680 --> 00:40:48.630 align:start position:0% certain bus let's call it or certain groups<00:40:46.079> or<00:40:46.359> teams<00:40:47.240> and<00:40:47.440> then<00:40:47.760> need<00:40:48.000> to<00:40:48.240> select 00:40:48.630 --> 00:40:48.640 align:start position:0% groups or teams and then need to select 00:40:48.640 --> 00:40:51.829 align:start position:0% groups or teams and then need to select a<00:40:48.800> sort<00:40:49.040> of<00:40:49.480> a<00:40:50.160> example<00:40:50.599> or<00:40:50.760> super<00:40:51.119> user<00:40:51.680> that 00:40:51.829 --> 00:40:51.839 align:start position:0% a sort of a example or super user that 00:40:51.839 --> 00:40:54.710 align:start position:0% a sort of a example or super user that you<00:40:52.160> ask<00:40:52.400> it<00:40:52.839> questions<00:40:53.839> do<00:40:54.040> you<00:40:54.160> need<00:40:54.319> to 00:40:54.710 --> 00:40:54.720 align:start position:0% you ask it questions do you need to 00:40:54.720 --> 00:40:58.990 align:start position:0% you ask it questions do you need to understand<00:40:54.880> the<00:40:55.040> impact<00:40:55.359> of<00:40:55.480> the<00:40:56.079> change<00:40:57.079> h 00:40:58.990 --> 00:40:59.000 align:start position:0% understand the impact of the change h 00:40:59.000 --> 00:41:02.790 align:start position:0% understand the impact of the change h in<00:41:00.000> in<00:41:00.359> each<00:41:01.119> individual<00:41:01.920> or<00:41:02.160> in<00:41:02.440> most 00:41:02.790 --> 00:41:02.800 align:start position:0% in in each individual or in most 00:41:02.800 --> 00:41:05.109 align:start position:0% in in each individual or in most individual<00:41:03.440> possible<00:41:04.319> and<00:41:04.480> then<00:41:04.599> you<00:41:04.720> need<00:41:04.920> to 00:41:05.109 --> 00:41:05.119 align:start position:0% individual possible and then you need to 00:41:05.119 --> 00:41:06.390 align:start position:0% individual possible and then you need to prepare<00:41:05.480> an 00:41:06.390 --> 00:41:06.400 align:start position:0% prepare an 00:41:06.400 --> 00:41:10.910 align:start position:0% prepare an strategy<00:41:07.400> for<00:41:07.880> any<00:41:08.760> single<00:41:09.359> in<00:41:10.000> individual<00:41:10.760> if 00:41:10.910 --> 00:41:10.920 align:start position:0% strategy for any single in individual if 00:41:10.920 --> 00:41:13.470 align:start position:0% strategy for any single in individual if it's<00:41:11.160> key<00:41:11.839> and<00:41:12.000> for<00:41:12.280> the<00:41:12.440> groups<00:41:12.839> if<00:41:13.000> it's<00:41:13.200> are 00:41:13.470 --> 00:41:13.480 align:start position:0% it's key and for the groups if it's are 00:41:13.480 --> 00:41:14.670 align:start position:0% it's key and for the groups if it's are not 00:41:14.670 --> 00:41:14.680 align:start position:0% not 00:41:14.680 --> 00:41:20.069 align:start position:0% not so<00:41:15.880> so<00:41:16.880> let's<00:41:17.160> say<00:41:17.920> important<00:41:18.400> for<00:41:18.599> the<00:41:19.079> change 00:41:20.069 --> 00:41:20.079 align:start position:0% so so let's say important for the change 00:41:20.079 --> 00:41:23.750 align:start position:0% so so let's say important for the change and<00:41:20.520> one<00:41:20.800> important<00:41:21.440> think<00:41:21.839> is<00:41:22.839> very<00:41:23.119> often 00:41:23.750 --> 00:41:23.760 align:start position:0% and one important think is very often 00:41:23.760 --> 00:41:27.990 align:start position:0% and one important think is very often the<00:41:23.960> way<00:41:24.240> that<00:41:24.640> the<00:41:25.640> people<00:41:26.560> ER 00:41:27.990 --> 00:41:28.000 align:start position:0% the way that the people ER 00:41:28.000 --> 00:41:29.750 align:start position:0% the way that the people ER prioritize<00:41:28.800> the 00:41:29.750 --> 00:41:29.760 align:start position:0% prioritize the 00:41:29.760 --> 00:41:32.190 align:start position:0% prioritize the stakeholders<00:41:30.760> is<00:41:30.960> based<00:41:31.359> on<00:41:31.520> the<00:41:31.720> business 00:41:32.190 --> 00:41:32.200 align:start position:0% stakeholders is based on the business 00:41:32.200 --> 00:41:37.309 align:start position:0% stakeholders is based on the business card<00:41:33.200> so<00:41:33.599> the<00:41:33.920> CEO<00:41:34.599> is<00:41:34.760> very<00:41:35.319> important<00:41:36.319> coo<00:41:37.079> is 00:41:37.309 --> 00:41:37.319 align:start position:0% card so the CEO is very important coo is 00:41:37.319 --> 00:41:40.950 align:start position:0% card so the CEO is very important coo is slightly<00:41:38.280> less<00:41:39.280> and<00:41:39.720> that's<00:41:39.920> it<00:41:40.119> it's<00:41:40.319> the<00:41:40.560> so 00:41:40.950 --> 00:41:40.960 align:start position:0% slightly less and that's it it's the so 00:41:40.960 --> 00:41:43.990 align:start position:0% slightly less and that's it it's the so go<00:41:41.640> in<00:41:41.880> reality<00:41:42.359> you<00:41:42.480> need<00:41:42.680> to<00:41:43.160> prioritize<00:41:43.839> in 00:41:43.990 --> 00:41:44.000 align:start position:0% go in reality you need to prioritize in 00:41:44.000 --> 00:41:47.589 align:start position:0% go in reality you need to prioritize in order<00:41:44.400> to<00:41:45.079> the<00:41:45.280> impact<00:41:45.599> on<00:41:45.720> the<00:41:46.440> project<00:41:47.440> to 00:41:47.589 --> 00:41:47.599 align:start position:0% order to the impact on the project to 00:41:47.599 --> 00:41:50.270 align:start position:0% order to the impact on the project to some<00:41:47.800> people<00:41:48.160> who<00:41:48.680> would<00:41:48.920> have<00:41:49.119> a<00:41:49.359> very 00:41:50.270 --> 00:41:50.280 align:start position:0% some people who would have a very 00:41:50.280 --> 00:41:53.430 align:start position:0% some people who would have a very relatively<00:41:50.800> low<00:41:51.079> business<00:41:51.960> card<00:41:52.960> but<00:41:53.160> could 00:41:53.430 --> 00:41:53.440 align:start position:0% relatively low business card but could 00:41:53.440 --> 00:41:55.510 align:start position:0% relatively low business card but could stop<00:41:53.720> you<00:41:53.880> the<00:41:54.119> project<00:41:54.599> let's<00:41:54.800> say<00:41:54.960> a<00:41:55.160> clear 00:41:55.510 --> 00:41:55.520 align:start position:0% stop you the project let's say a clear 00:41:55.520 --> 00:41:57.790 align:start position:0% stop you the project let's say a clear example<00:41:55.920> is<00:41:56.079> when<00:41:56.240> you<00:41:56.400> need<00:41:57.040> the<00:41:57.319> sign<00:41:57.560> off 00:41:57.790 --> 00:41:57.800 align:start position:0% example is when you need the sign off 00:41:57.800 --> 00:42:00.069 align:start position:0% example is when you need the sign off for<00:41:58.000> somebody<00:41:58.400> on<00:41:58.560> the 00:42:00.069 --> 00:42:00.079 align:start position:0% for somebody on the 00:42:00.079 --> 00:42:02.230 align:start position:0% for somebody on the authorities<00:42:01.079> the<00:42:01.280> individual<00:42:01.880> who<00:42:02.040> has 00:42:02.230 --> 00:42:02.240 align:start position:0% authorities the individual who has 00:42:02.240 --> 00:42:05.550 align:start position:0% authorities the individual who has assigned<00:42:02.680> your<00:42:02.920> project<00:42:03.920> to<00:42:04.200> provide 00:42:05.550 --> 00:42:05.560 align:start position:0% assigned your project to provide 00:42:05.560 --> 00:42:09.829 align:start position:0% assigned your project to provide the<00:42:06.560> license<00:42:07.160> to<00:42:07.760> operate<00:42:08.760> it's<00:42:09.040> key<00:42:09.680> it's 00:42:09.829 --> 00:42:09.839 align:start position:0% the license to operate it's key it's 00:42:09.839 --> 00:42:11.270 align:start position:0% the license to operate it's key it's more<00:42:10.040> important<00:42:10.440> even<00:42:10.720> than<00:42:10.839> the<00:42:10.960> general 00:42:11.270 --> 00:42:11.280 align:start position:0% more important even than the general 00:42:11.280 --> 00:42:14.190 align:start position:0% more important even than the general manager<00:42:11.680> at<00:42:11.800> this<00:42:12.000> particular<00:42:12.440> point<00:42:12.640> in<00:42:13.200> time 00:42:14.190 --> 00:42:14.200 align:start position:0% manager at this particular point in time 00:42:14.200 --> 00:42:17.750 align:start position:0% manager at this particular point in time man<00:42:14.520> could<00:42:14.640> change<00:42:14.960> but<00:42:15.119> this<00:42:15.480> guy<00:42:16.480> will<00:42:16.800> have 00:42:17.750 --> 00:42:17.760 align:start position:0% man could change but this guy will have 00:42:17.760 --> 00:42:21.430 align:start position:0% man could change but this guy will have the<00:42:18.760> your<00:42:19.079> project<00:42:20.000> and<00:42:20.160> will<00:42:20.359> decide<00:42:20.720> to 00:42:21.430 --> 00:42:21.440 align:start position:0% the your project and will decide to 00:42:21.440 --> 00:42:22.910 align:start position:0% the your project and will decide to let's 00:42:22.910 --> 00:42:22.920 align:start position:0% let's 00:42:22.920 --> 00:42:28.230 align:start position:0% let's say<00:42:23.920> provide<00:42:24.760> un<00:42:25.040> go<00:42:25.319> or<00:42:25.720> no<00:42:26.119> go 00:42:28.230 --> 00:42:28.240 align:start position:0% say provide un go or no go 00:42:28.240 --> 00:42:30.390 align:start position:0% say provide un go or no go so<00:42:28.720> and<00:42:29.160> and<00:42:29.319> you<00:42:29.440> need<00:42:29.599> to<00:42:29.720> identify<00:42:30.240> these 00:42:30.390 --> 00:42:30.400 align:start position:0% so and and you need to identify these 00:42:30.400 --> 00:42:32.270 align:start position:0% so and and you need to identify these people<00:42:30.680> due<00:42:30.839> to<00:42:31.040> very<00:42:31.200> often<00:42:31.520> project<00:42:31.880> fails 00:42:32.270 --> 00:42:32.280 align:start position:0% people due to very often project fails 00:42:32.280 --> 00:42:35.750 align:start position:0% people due to very often project fails due<00:42:32.440> to<00:42:33.119> everybody<00:42:33.559> knows<00:42:33.880> who<00:42:34.000> is<00:42:34.200> the<00:42:34.760> CEO 00:42:35.750 --> 00:42:35.760 align:start position:0% due to everybody knows who is the CEO 00:42:35.760 --> 00:42:37.309 align:start position:0% due to everybody knows who is the CEO everybody<00:42:36.200> knows<00:42:36.480> who 00:42:37.309 --> 00:42:37.319 align:start position:0% everybody knows who 00:42:37.319 --> 00:42:41.430 align:start position:0% everybody knows who is<00:42:38.319> his<00:42:38.559> manager<00:42:39.400> so<00:42:39.640> so<00:42:40.599> so<00:42:40.760> some<00:42:41.000> comments 00:42:41.430 --> 00:42:41.440 align:start position:0% is his manager so so so some comments 00:42:41.440 --> 00:42:44.829 align:start position:0% is his manager so so so some comments from<00:42:41.800> from<00:42:42.400> uh<00:42:43.240> from<00:42:43.480> the<00:42:43.680> from<00:42:43.839> the<00:42:43.960> audience 00:42:44.829 --> 00:42:44.839 align:start position:0% from from uh from the from the audience 00:42:44.839 --> 00:42:47.109 align:start position:0% from from uh from the from the audience uh<00:42:44.960> we<00:42:45.160> letter<00:42:45.559> again<00:42:46.240> each<00:42:46.480> stakeholder 00:42:47.109 --> 00:42:47.119 align:start position:0% uh we letter again each stakeholder 00:42:47.119 --> 00:42:48.950 align:start position:0% uh we letter again each stakeholder group<00:42:47.559> SL<00:42:47.920> individuals<00:42:48.400> are<00:42:48.599> different 00:42:48.950 --> 00:42:48.960 align:start position:0% group SL individuals are different 00:42:48.960 --> 00:42:51.670 align:start position:0% group SL individuals are different what's<00:42:49.440> with<00:42:49.640> them<00:42:49.960> what's<00:42:50.119> in<00:42:50.240> it<00:42:50.400> for<00:42:50.599> me<00:42:51.599> uh 00:42:51.670 --> 00:42:51.680 align:start position:0% what's with them what's in it for me uh 00:42:51.680 --> 00:42:52.829 align:start position:0% what's with them what's in it for me uh and<00:42:51.760> there's<00:42:51.960> lots<00:42:52.119> of<00:42:52.240> things<00:42:52.480> under 00:42:52.829 --> 00:42:52.839 align:start position:0% and there's lots of things under 00:42:52.839 --> 00:42:54.910 align:start position:0% and there's lots of things under underneath<00:42:53.240> the<00:42:53.400> iceberg<00:42:54.119> invisible<00:42:54.640> things 00:42:54.910 --> 00:42:54.920 align:start position:0% underneath the iceberg invisible things 00:42:54.920 --> 00:42:56.829 align:start position:0% underneath the iceberg invisible things that<00:42:55.040> can<00:42:55.200> get<00:42:55.319> in<00:42:55.400> the<00:42:55.520> way<00:42:55.920> politics<00:42:56.440> fear 00:42:56.829 --> 00:42:56.839 align:start position:0% that can get in the way politics fear 00:42:56.839 --> 00:42:58.710 align:start position:0% that can get in the way politics fear ego<00:42:57.599> so<00:42:57.760> I<00:42:57.839> think<00:42:58.000> that's<00:42:58.160> aligned<00:42:58.480> with<00:42:58.640> what 00:42:58.710 --> 00:42:58.720 align:start position:0% ego so I think that's aligned with what 00:42:58.720 --> 00:43:01.309 align:start position:0% ego so I think that's aligned with what you<00:42:58.800> were<00:42:59.000> talking<00:42:59.240> about<00:42:59.400> a<00:42:59.520> minute<00:42:59.720> ago<00:43:00.440> yes 00:43:01.309 --> 00:43:01.319 align:start position:0% you were talking about a minute ago yes 00:43:01.319 --> 00:43:05.150 align:start position:0% you were talking about a minute ago yes one<00:43:01.480> of<00:43:01.960> the<00:43:02.960> we<00:43:03.160> have<00:43:03.520> a<00:43:03.880> one<00:43:04.040> of<00:43:04.240> our 00:43:05.150 --> 00:43:05.160 align:start position:0% one of the we have a one of our 00:43:05.160 --> 00:43:07.390 align:start position:0% one of the we have a one of our colleagues<00:43:05.599> consultants<00:43:06.200> in<00:43:06.480> company<00:43:06.880> in<00:43:07.079> our 00:43:07.390 --> 00:43:07.400 align:start position:0% colleagues consultants in company in our 00:43:07.400 --> 00:43:08.549 align:start position:0% colleagues consultants in company in our company 00:43:08.549 --> 00:43:08.559 align:start position:0% company 00:43:08.559 --> 00:43:11.630 align:start position:0% company liman<00:43:09.559> came<00:43:09.839> from<00:43:10.240> the<00:43:10.480> general<00:43:11.119> management 00:43:11.630 --> 00:43:11.640 align:start position:0% liman came from the general management 00:43:11.640 --> 00:43:13.710 align:start position:0% liman came from the general management role<00:43:11.960> of 00:43:13.710 --> 00:43:13.720 align:start position:0% role of 00:43:13.720 --> 00:43:18.309 align:start position:0% role of a<00:43:14.720> equivalent<00:43:15.200> of<00:43:15.359> Fortune<00:43:16.160> 500<00:43:16.839> but<00:43:17.040> in<00:43:17.319> Spain 00:43:18.309 --> 00:43:18.319 align:start position:0% a equivalent of Fortune 500 but in Spain 00:43:18.319 --> 00:43:20.109 align:start position:0% a equivalent of Fortune 500 but in Spain and<00:43:18.480> he<00:43:18.640> always<00:43:18.880> say<00:43:19.079> when<00:43:19.240> there<00:43:19.359> is<00:43:19.440> a<00:43:19.599> change 00:43:20.109 --> 00:43:20.119 align:start position:0% and he always say when there is a change 00:43:20.119 --> 00:43:23.109 align:start position:0% and he always say when there is a change there<00:43:20.240> is<00:43:20.359> an<00:43:20.640> status<00:43:20.960> quo<00:43:21.359> and<00:43:21.520> you<00:43:21.640> need<00:43:22.119> to 00:43:23.109 --> 00:43:23.119 align:start position:0% there is an status quo and you need to 00:43:23.119 --> 00:43:27.190 align:start position:0% there is an status quo and you need to you<00:43:23.280> need<00:43:23.480> to<00:43:24.200> understand<00:43:25.200> H<00:43:25.440> that<00:43:25.680> will<00:43:25.839> be<00:43:26.119> a 00:43:27.190 --> 00:43:27.200 align:start position:0% you need to understand H that will be a 00:43:27.200 --> 00:43:30.510 align:start position:0% you need to understand H that will be a I<00:43:27.319> will<00:43:27.520> use<00:43:27.839> again<00:43:28.599> a<00:43:29.040> batter<00:43:30.040> to<00:43:30.200> there<00:43:30.280> are 00:43:30.510 --> 00:43:30.520 align:start position:0% I will use again a batter to there are 00:43:30.520 --> 00:43:33.630 align:start position:0% I will use again a batter to there are people<00:43:30.880> who<00:43:31.760> will<00:43:32.000> be<00:43:32.599> will<00:43:32.839> receive<00:43:33.200> benefit 00:43:33.630 --> 00:43:33.640 align:start position:0% people who will be will receive benefit 00:43:33.640 --> 00:43:37.069 align:start position:0% people who will be will receive benefit and<00:43:34.319> somebody<00:43:35.319> will<00:43:35.520> not<00:43:35.720> receive<00:43:36.119> benefit 00:43:37.069 --> 00:43:37.079 align:start position:0% and somebody will not receive benefit 00:43:37.079 --> 00:43:39.030 align:start position:0% and somebody will not receive benefit and<00:43:37.240> that's<00:43:37.440> true<00:43:37.720> so<00:43:38.440> when<00:43:38.599> there<00:43:38.760> is<00:43:38.880> a 00:43:39.030 --> 00:43:39.040 align:start position:0% and that's true so when there is a 00:43:39.040 --> 00:43:42.430 align:start position:0% and that's true so when there is a change<00:43:39.920> the<00:43:40.079> equilibrium<00:43:41.119> change<00:43:42.119> and<00:43:42.319> when 00:43:42.430 --> 00:43:42.440 align:start position:0% change the equilibrium change and when 00:43:42.440 --> 00:43:44.270 align:start position:0% change the equilibrium change and when the<00:43:42.559> equilibrium 00:43:44.270 --> 00:43:44.280 align:start position:0% the equilibrium 00:43:44.280 --> 00:43:46.750 align:start position:0% the equilibrium change<00:43:45.280> not 00:43:46.750 --> 00:43:46.760 align:start position:0% change not 00:43:46.760 --> 00:43:49.230 align:start position:0% change not everybody<00:43:47.760> ER 00:43:49.230 --> 00:43:49.240 align:start position:0% everybody ER 00:43:49.240 --> 00:43:53.349 align:start position:0% everybody ER receive<00:43:50.240> a<00:43:51.240> more<00:43:51.760> let's<00:43:51.960> say<00:43:52.240> in<00:43:52.440> this<00:43:52.880> simple 00:43:53.349 --> 00:43:53.359 align:start position:0% receive a more let's say in this simple 00:43:53.359 --> 00:43:57.670 align:start position:0% receive a more let's say in this simple word<00:43:53.720> than<00:43:54.520> used<00:43:54.760> to<00:43:55.000> have<00:43:55.640> so<00:43:56.640> all<00:43:56.839> this<00:43:57.240> guys 00:43:57.670 --> 00:43:57.680 align:start position:0% word than used to have so all this guys 00:43:57.680 --> 00:43:59.750 align:start position:0% word than used to have so all this guys will<00:43:57.880> be<00:43:58.119> resistance<00:43:58.680> and<00:43:58.800> it's<00:43:59.000> likely<00:43:59.480> to<00:43:59.599> be 00:43:59.750 --> 00:43:59.760 align:start position:0% will be resistance and it's likely to be 00:43:59.760 --> 00:44:01.510 align:start position:0% will be resistance and it's likely to be resistance<00:44:00.200> so<00:44:00.319> it's 00:44:01.510 --> 00:44:01.520 align:start position:0% resistance so it's 00:44:01.520 --> 00:44:04.870 align:start position:0% resistance so it's very<00:44:02.520> I<00:44:02.800> see<00:44:02.960> in<00:44:03.119> the<00:44:03.359> past<00:44:04.280> to<00:44:04.440> people<00:44:04.640> thought 00:44:04.870 --> 00:44:04.880 align:start position:0% very I see in the past to people thought 00:44:04.880 --> 00:44:07.430 align:start position:0% very I see in the past to people thought that<00:44:05.040> people<00:44:05.480> resistance<00:44:05.960> due<00:44:06.160> to<00:44:06.640> our<00:44:06.920> all 00:44:07.430 --> 00:44:07.440 align:start position:0% that people resistance due to our all 00:44:07.440 --> 00:44:09.190 align:start position:0% that people resistance due to our all fasion 00:44:09.190 --> 00:44:09.200 align:start position:0% fasion 00:44:09.200 --> 00:44:12.549 align:start position:0% fasion our<00:44:10.200> middle<00:44:10.559> managing<00:44:11.559> and<00:44:11.880> are<00:44:12.160> very 00:44:12.549 --> 00:44:12.559 align:start position:0% our middle managing and are very 00:44:12.559 --> 00:44:15.990 align:start position:0% our middle managing and are very resistant<00:44:13.240> while<00:44:13.880> the<00:44:14.880> the<00:44:15.400> SE<00:44:15.720> level 00:44:15.990 --> 00:44:16.000 align:start position:0% resistant while the the SE level 00:44:16.000 --> 00:44:19.150 align:start position:0% resistant while the the SE level executives<00:44:16.599> are<00:44:16.960> embrace<00:44:17.440> the<00:44:17.880> change<00:44:18.880> that's 00:44:19.150 --> 00:44:19.160 align:start position:0% executives are embrace the change that's 00:44:19.160 --> 00:44:22.829 align:start position:0% executives are embrace the change that's not<00:44:19.520> true<00:44:20.520> the<00:44:21.359> you<00:44:21.480> need<00:44:21.680> to<00:44:22.160> understand<00:44:22.680> what 00:44:22.829 --> 00:44:22.839 align:start position:0% not true the you need to understand what 00:44:22.839 --> 00:44:25.309 align:start position:0% not true the you need to understand what is<00:44:23.000> the<00:44:23.200> impact<00:44:23.520> for<00:44:23.760> this<00:44:24.000> particular 00:44:25.309 --> 00:44:25.319 align:start position:0% is the impact for this particular 00:44:25.319 --> 00:44:28.109 align:start position:0% is the impact for this particular individual<00:44:26.319> and<00:44:26.760> you<00:44:26.920> I<00:44:27.200> see<00:44:27.440> people<00:44:27.760> which 00:44:28.109 --> 00:44:28.119 align:start position:0% individual and you I see people which 00:44:28.119 --> 00:44:29.390 align:start position:0% individual and you I see people which Chang<00:44:28.520> in 00:44:29.390 --> 00:44:29.400 align:start position:0% Chang in 00:44:29.400 --> 00:44:31.950 align:start position:0% Chang in role<00:44:30.400> one<00:44:30.680> was 00:44:31.950 --> 00:44:31.960 align:start position:0% role one was 00:44:31.960 --> 00:44:35.069 align:start position:0% role one was the<00:44:32.960> engineering<00:44:33.920> manager<00:44:34.400> another<00:44:34.720> was<00:44:34.839> the 00:44:35.069 --> 00:44:35.079 align:start position:0% the engineering manager another was the 00:44:35.079 --> 00:44:36.109 align:start position:0% the engineering manager another was the prodution 00:44:36.109 --> 00:44:36.119 align:start position:0% prodution 00:44:36.119 --> 00:44:38.990 align:start position:0% prodution manager<00:44:37.119> and<00:44:37.280> then<00:44:37.440> they<00:44:37.599> swap<00:44:38.319> so<00:44:38.599> keeping 00:44:38.990 --> 00:44:39.000 align:start position:0% manager and then they swap so keeping 00:44:39.000 --> 00:44:42.109 align:start position:0% manager and then they swap so keeping the<00:44:39.160> company<00:44:39.640> keep<00:44:40.200> but<00:44:40.400> swap<00:44:40.880> the<00:44:41.440> the 00:44:42.109 --> 00:44:42.119 align:start position:0% the company keep but swap the the 00:44:42.119 --> 00:44:43.950 align:start position:0% the company keep but swap the the chairs<00:44:43.119> and 00:44:43.950 --> 00:44:43.960 align:start position:0% chairs and 00:44:43.960 --> 00:44:48.589 align:start position:0% chairs and then<00:44:44.960> the<00:44:45.359> reason<00:44:46.440> mean<00:44:47.440> that<00:44:47.680> the<00:44:47.800> other<00:44:48.359> used 00:44:48.589 --> 00:44:48.599 align:start position:0% then the reason mean that the other used 00:44:48.599 --> 00:44:53.230 align:start position:0% then the reason mean that the other used to<00:44:48.880> have<00:44:49.400> is<00:44:49.559> the<00:44:49.720> reason<00:44:50.280> that<00:44:50.839> the<00:44:51.440> new<00:44:52.440> H 00:44:53.230 --> 00:44:53.240 align:start position:0% to have is the reason that the new H 00:44:53.240 --> 00:44:54.950 align:start position:0% to have is the reason that the new H people<00:44:53.520> in<00:44:53.680> the<00:44:53.880> position<00:44:54.280> the<00:44:54.400> new<00:44:54.599> person<00:44:54.839> in 00:44:54.950 --> 00:44:54.960 align:start position:0% people in the position the new person in 00:44:54.960 --> 00:44:57.430 align:start position:0% people in the position the new person in the<00:44:55.160> position<00:44:55.680> has<00:44:56.119> so<00:44:56.359> ask<00:44:56.559> it<00:44:56.720> for<00:44:56.880> the<00:44:57.280> the 00:44:57.430 --> 00:44:57.440 align:start position:0% the position has so ask it for the the 00:44:57.440 --> 00:44:59.470 align:start position:0% the position has so ask it for the the material<00:44:57.960> that<00:44:58.160> he<00:44:58.319> has<00:44:58.520> not<00:44:58.760> provide 00:44:59.470 --> 00:44:59.480 align:start position:0% material that he has not provide 00:44:59.480 --> 00:45:01.670 align:start position:0% material that he has not provide previously<00:45:00.160> when<00:45:00.359> he<00:45:00.520> have<00:45:00.960> he<00:45:01.119> has<00:45:01.319> the<00:45:01.440> other 00:45:01.670 --> 00:45:01.680 align:start position:0% previously when he have he has the other 00:45:01.680 --> 00:45:04.510 align:start position:0% previously when he have he has the other role<00:45:02.680> so<00:45:02.880> it's<00:45:03.119> more<00:45:03.480> likely<00:45:03.839> to<00:45:04.000> see<00:45:04.319> that 00:45:04.510 --> 00:45:04.520 align:start position:0% role so it's more likely to see that 00:45:04.520 --> 00:45:06.870 align:start position:0% role so it's more likely to see that people<00:45:04.720> are<00:45:05.000> defending<00:45:05.920> a<00:45:06.160> reasonable 00:45:06.870 --> 00:45:06.880 align:start position:0% people are defending a reasonable 00:45:06.880 --> 00:45:09.670 align:start position:0% people are defending a reasonable aspects<00:45:07.760> from<00:45:08.240> his<00:45:08.400> own<00:45:08.680> perspective<00:45:09.280> or<00:45:09.480> from 00:45:09.670 --> 00:45:09.680 align:start position:0% aspects from his own perspective or from 00:45:09.680 --> 00:45:10.430 align:start position:0% aspects from his own perspective or from the 00:45:10.430 --> 00:45:10.440 align:start position:0% the 00:45:10.440 --> 00:45:13.790 align:start position:0% the perspective<00:45:11.440> of<00:45:12.319> the<00:45:12.520> role<00:45:12.839> that<00:45:13.119> he<00:45:13.319> plac<00:45:13.680> in 00:45:13.790 --> 00:45:13.800 align:start position:0% perspective of the role that he plac in 00:45:13.800 --> 00:45:15.750 align:start position:0% perspective of the role that he plac in the 00:45:15.750 --> 00:45:15.760 align:start position:0% the 00:45:15.760 --> 00:45:24.549 align:start position:0% the company<00:45:16.760> H<00:45:17.520> than<00:45:18.280> a<00:45:18.640> personal<00:45:19.880> ER<00:45:20.880> attitude<00:45:21.760> or 00:45:24.549 --> 00:45:24.559 align:start position:0% company H than a personal ER attitude or 00:45:24.559 --> 00:45:27.270 align:start position:0% company H than a personal ER attitude or mentality<00:45:25.559> brilliant<00:45:26.240> so<00:45:26.520> so<00:45:27.000> we've<00:45:27.160> got 00:45:27.270 --> 00:45:27.280 align:start position:0% mentality brilliant so so we've got 00:45:27.280 --> 00:45:28.990 align:start position:0% mentality brilliant so so we've got about<00:45:27.480> 10<00:45:27.680> minutes<00:45:28.040> left<00:45:28.240> so<00:45:28.400> I<00:45:28.480> want<00:45:28.599> to<00:45:28.760> come 00:45:28.990 --> 00:45:29.000 align:start position:0% about 10 minutes left so I want to come 00:45:29.000 --> 00:45:32.630 align:start position:0% about 10 minutes left so I want to come back<00:45:29.240> to<00:45:29.720> kind<00:45:29.839> of<00:45:30.079> the<00:45:30.359> the<00:45:31.040> pmo<00:45:32.040> and<00:45:32.280> and<00:45:32.480> and 00:45:32.630 --> 00:45:32.640 align:start position:0% back to kind of the the pmo and and and 00:45:32.640 --> 00:45:34.950 align:start position:0% back to kind of the the pmo and and and come<00:45:32.800> up<00:45:33.000> a<00:45:33.240> level<00:45:34.240> right<00:45:34.400> so<00:45:34.559> we've<00:45:34.720> been 00:45:34.950 --> 00:45:34.960 align:start position:0% come up a level right so we've been 00:45:34.960 --> 00:45:36.430 align:start position:0% come up a level right so we've been talking<00:45:35.200> about<00:45:35.480> how<00:45:35.599> do<00:45:35.680> you<00:45:35.839> deliver<00:45:36.160> change 00:45:36.430 --> 00:45:36.440 align:start position:0% talking about how do you deliver change 00:45:36.440 --> 00:45:37.829 align:start position:0% talking about how do you deliver change what<00:45:36.559> gets<00:45:36.720> in<00:45:36.880> the<00:45:37.000> way<00:45:37.119> to<00:45:37.240> change<00:45:37.480> in 00:45:37.829 --> 00:45:37.839 align:start position:0% what gets in the way to change in 00:45:37.839 --> 00:45:39.829 align:start position:0% what gets in the way to change in projects<00:45:38.400> what<00:45:38.520> gets<00:45:38.720> in<00:45:38.839> the<00:45:38.960> way<00:45:39.640> things 00:45:39.829 --> 00:45:39.839 align:start position:0% projects what gets in the way things 00:45:39.839 --> 00:45:44.670 align:start position:0% projects what gets in the way things like<00:45:40.240> this<00:45:41.240> now<00:45:41.839> we've<00:45:42.079> seen<00:45:42.520> pmos<00:45:43.559> change<00:45:44.559> and 00:45:44.670 --> 00:45:44.680 align:start position:0% like this now we've seen pmos change and 00:45:44.680 --> 00:45:47.630 align:start position:0% like this now we've seen pmos change and when<00:45:44.880> they<00:45:45.079> change<00:45:45.559> we've<00:45:45.839> seen 00:45:47.630 --> 00:45:47.640 align:start position:0% when they change we've seen 00:45:47.640 --> 00:45:50.270 align:start position:0% when they change we've seen incredible<00:45:48.640> increases<00:45:49.480> in<00:45:49.640> the<00:45:49.800> amount<00:45:50.040> of 00:45:50.270 --> 00:45:50.280 align:start position:0% incredible increases in the amount of 00:45:50.280 --> 00:45:51.990 align:start position:0% incredible increases in the amount of value<00:45:50.640> they<00:45:50.760> give<00:45:50.960> to<00:45:51.079> the<00:45:51.200> organization<00:45:51.760> to 00:45:51.990 --> 00:45:52.000 align:start position:0% value they give to the organization to 00:45:52.000 --> 00:45:53.309 align:start position:0% value they give to the organization to the<00:45:52.160> to<00:45:52.319> the<00:45:52.440> amount<00:45:52.640> of<00:45:52.760> change<00:45:53.079> they're 00:45:53.309 --> 00:45:53.319 align:start position:0% the to the amount of change they're 00:45:53.319 --> 00:45:55.470 align:start position:0% the to the amount of change they're allowed<00:45:53.800> that<00:45:53.920> they're<00:45:54.079> able<00:45:54.280> to<00:45:54.480> deliver<00:45:55.319> it 00:45:55.470 --> 00:45:55.480 align:start position:0% allowed that they're able to deliver it 00:45:55.480 --> 00:45:57.430 align:start position:0% allowed that they're able to deliver it would<00:45:55.640> be<00:45:55.760> one<00:45:55.880> way<00:45:56.000> of<00:45:56.119> looking<00:45:56.400> at<00:45:56.520> it 00:45:57.430 --> 00:45:57.440 align:start position:0% would be one way of looking at it 00:45:57.440 --> 00:45:59.309 align:start position:0% would be one way of looking at it um<00:45:57.760> and<00:45:57.960> and<00:45:58.119> again<00:45:58.480> just<00:45:58.760> because<00:45:59.000> of<00:45:59.160> where 00:45:59.309 --> 00:45:59.319 align:start position:0% um and and again just because of where 00:45:59.319 --> 00:46:01.630 align:start position:0% um and and again just because of where we<00:45:59.480> sit<00:45:59.920> right<00:46:00.040> we<00:46:00.119> do<00:46:00.359> portfolio<00:46:00.880> management 00:46:01.630 --> 00:46:01.640 align:start position:0% we sit right we do portfolio management 00:46:01.640 --> 00:46:04.109 align:start position:0% we sit right we do portfolio management software<00:46:02.119> so<00:46:02.400> we<00:46:02.880> we<00:46:03.040> see<00:46:03.359> that<00:46:03.599> side<00:46:03.800> of<00:46:03.920> it 00:46:04.109 --> 00:46:04.119 align:start position:0% software so we we see that side of it 00:46:04.119 --> 00:46:07.309 align:start position:0% software so we we see that side of it but<00:46:04.319> we<00:46:04.520> you<00:46:04.760> we<00:46:05.079> we<00:46:05.400> we<00:46:05.640> regularly<00:46:06.319> seen 00:46:07.309 --> 00:46:07.319 align:start position:0% but we you we we we regularly seen 00:46:07.319 --> 00:46:10.309 align:start position:0% but we you we we we regularly seen organizations<00:46:08.480> Implement<00:46:09.480> you<00:46:09.839> make<00:46:10.079> make 00:46:10.309 --> 00:46:10.319 align:start position:0% organizations Implement you make make 00:46:10.319 --> 00:46:12.230 align:start position:0% organizations Implement you make make changes<00:46:10.720> at<00:46:10.920> that<00:46:11.240> portfolio<00:46:11.839> level<00:46:12.079> the 00:46:12.230 --> 00:46:12.240 align:start position:0% changes at that portfolio level the 00:46:12.240 --> 00:46:14.470 align:start position:0% changes at that portfolio level the portfolio<00:46:12.680> management<00:46:13.160> level<00:46:13.839> and<00:46:14.079> double 00:46:14.470 --> 00:46:14.480 align:start position:0% portfolio management level and double 00:46:14.480 --> 00:46:16.109 align:start position:0% portfolio management level and double the<00:46:14.800> return<00:46:15.000> to<00:46:15.160> the<00:46:15.319> business<00:46:15.839> right<00:46:16.000> the 00:46:16.109 --> 00:46:16.119 align:start position:0% the return to the business right the 00:46:16.119 --> 00:46:20.109 align:start position:0% the return to the business right the Strategic<00:46:16.720> return<00:46:16.920> to<00:46:17.079> the<00:46:17.680> business<00:46:18.680> and<00:46:18.920> so 00:46:20.109 --> 00:46:20.119 align:start position:0% Strategic return to the business and so 00:46:20.119 --> 00:46:23.150 align:start position:0% Strategic return to the business and so um<00:46:21.119> so<00:46:21.720> to<00:46:22.000> but<00:46:22.160> to<00:46:22.319> get<00:46:22.559> there<00:46:22.680> we've<00:46:22.880> got<00:46:22.960> to 00:46:23.150 --> 00:46:23.160 align:start position:0% um so to but to get there we've got to 00:46:23.160 --> 00:46:26.349 align:start position:0% um so to but to get there we've got to change<00:46:24.160> actually<00:46:24.440> the<00:46:24.599> pmo<00:46:25.400> and<00:46:25.640> what<00:46:25.839> it<00:46:26.240> what 00:46:26.349 --> 00:46:26.359 align:start position:0% change actually the pmo and what it what 00:46:26.359 --> 00:46:27.750 align:start position:0% change actually the pmo and what it what it<00:46:26.520> is 00:46:27.750 --> 00:46:27.760 align:start position:0% it is 00:46:27.760 --> 00:46:30.270 align:start position:0% it is so<00:46:28.760> let's<00:46:29.000> come<00:46:29.160> up<00:46:29.280> to<00:46:29.440> that<00:46:29.640> level<00:46:29.960> and<00:46:30.160> I'm 00:46:30.270 --> 00:46:30.280 align:start position:0% so let's come up to that level and I'm 00:46:30.280 --> 00:46:32.510 align:start position:0% so let's come up to that level and I'm going<00:46:30.400> to<00:46:30.520> ask<00:46:30.760> Louise<00:46:31.280> first<00:46:32.119> how<00:46:32.240> do<00:46:32.359> you 00:46:32.510 --> 00:46:32.520 align:start position:0% going to ask Louise first how do you 00:46:32.520 --> 00:46:34.630 align:start position:0% going to ask Louise first how do you start<00:46:32.839> thinking<00:46:33.119> about<00:46:33.440> building<00:46:33.839> a<00:46:34.160> case<00:46:34.400> for 00:46:34.630 --> 00:46:34.640 align:start position:0% start thinking about building a case for 00:46:34.640 --> 00:46:36.910 align:start position:0% start thinking about building a case for change<00:46:35.599> right<00:46:35.960> the<00:46:36.240> the<00:46:36.559> because<00:46:36.720> we've 00:46:36.910 --> 00:46:36.920 align:start position:0% change right the the because we've 00:46:36.920 --> 00:46:38.910 align:start position:0% change right the the because we've already<00:46:37.160> said<00:46:37.440> you<00:46:37.640> you<00:46:37.800> start<00:46:38.119> off<00:46:38.480> by<00:46:38.640> doing 00:46:38.910 --> 00:46:38.920 align:start position:0% already said you you start off by doing 00:46:38.920 --> 00:46:41.430 align:start position:0% already said you you start off by doing whatever<00:46:39.240> the<00:46:39.440> business<00:46:39.960> wants<00:46:40.960> yes<00:46:41.200> and<00:46:41.319> now 00:46:41.430 --> 00:46:41.440 align:start position:0% whatever the business wants yes and now 00:46:41.440 --> 00:46:42.990 align:start position:0% whatever the business wants yes and now we're<00:46:41.599> talking<00:46:41.800> about<00:46:41.960> what<00:46:42.079> the<00:46:42.200> business 00:46:42.990 --> 00:46:43.000 align:start position:0% we're talking about what the business 00:46:43.000 --> 00:46:44.710 align:start position:0% we're talking about what the business needs<00:46:43.480> right<00:46:43.599> the<00:46:43.720> business<00:46:44.000> really<00:46:44.200> needs<00:46:44.480> to 00:46:44.710 --> 00:46:44.720 align:start position:0% needs right the business really needs to 00:46:44.720 --> 00:46:46.829 align:start position:0% needs right the business really needs to accelerate<00:46:45.640> so<00:46:45.880> how<00:46:45.960> do<00:46:46.079> you<00:46:46.200> start<00:46:46.480> building 00:46:46.829 --> 00:46:46.839 align:start position:0% accelerate so how do you start building 00:46:46.839 --> 00:46:48.910 align:start position:0% accelerate so how do you start building that<00:46:47.040> case<00:46:47.559> case<00:46:47.760> for<00:46:47.920> Change<00:46:48.160> and<00:46:48.280> having 00:46:48.910 --> 00:46:48.920 align:start position:0% that case case for Change and having 00:46:48.920 --> 00:46:51.710 align:start position:0% that case case for Change and having great<00:46:49.440> great<00:46:49.720> question<00:46:50.319> more<00:46:50.520> and<00:46:50.680> more<00:46:51.319> we're 00:46:51.710 --> 00:46:51.720 align:start position:0% great great question more and more we're 00:46:51.720 --> 00:46:54.910 align:start position:0% great great question more and more we're finding<00:46:52.280> our<00:46:52.599> way<00:46:52.839> into<00:46:53.280> those<00:46:53.920> conversations 00:46:54.910 --> 00:46:54.920 align:start position:0% finding our way into those conversations 00:46:54.920 --> 00:46:57.349 align:start position:0% finding our way into those conversations is<00:46:55.079> to<00:46:55.559> talk<00:46:55.760> about<00:46:56.000> benefits<00:46:56.599> Pro 00:46:57.349 --> 00:46:57.359 align:start position:0% is to talk about benefits Pro 00:46:57.359 --> 00:47:00.190 align:start position:0% is to talk about benefits Pro benefits<00:46:58.359> as<00:46:58.599> economic<00:46:59.200> Times<00:46:59.640> have<00:46:59.920> have 00:47:00.190 --> 00:47:00.200 align:start position:0% benefits as economic Times have have 00:47:00.200 --> 00:47:02.790 align:start position:0% benefits as economic Times have have have<00:47:00.359> gotten<00:47:00.800> harder<00:47:01.359> I<00:47:01.480> think<00:47:01.839> globally<00:47:02.559> over 00:47:02.790 --> 00:47:02.800 align:start position:0% have gotten harder I think globally over 00:47:02.800 --> 00:47:06.270 align:start position:0% have gotten harder I think globally over the<00:47:03.000> last<00:47:03.800> 12<00:47:04.240> 18<00:47:04.640> months<00:47:05.359> even<00:47:05.680> before<00:47:06.040> that 00:47:06.270 --> 00:47:06.280 align:start position:0% the last 12 18 months even before that 00:47:06.280 --> 00:47:09.910 align:start position:0% the last 12 18 months even before that actually<00:47:07.040> there's<00:47:07.240> been<00:47:07.400> a<00:47:07.559> real<00:47:07.960> increase<00:47:08.680> in 00:47:09.910 --> 00:47:09.920 align:start position:0% actually there's been a real increase in 00:47:09.920 --> 00:47:12.390 align:start position:0% actually there's been a real increase in organizations<00:47:10.920> U<00:47:11.079> making<00:47:11.400> a<00:47:11.680> commitment<00:47:12.200> to 00:47:12.390 --> 00:47:12.400 align:start position:0% organizations U making a commitment to 00:47:12.400 --> 00:47:14.430 align:start position:0% organizations U making a commitment to getting<00:47:12.920> value<00:47:13.240> from<00:47:13.480> their<00:47:13.760> projects<00:47:14.119> or 00:47:14.430 --> 00:47:14.440 align:start position:0% getting value from their projects or 00:47:14.440 --> 00:47:17.510 align:start position:0% getting value from their projects or realizing<00:47:15.319> benefits<00:47:16.319> now<00:47:16.920> you<00:47:17.079> still<00:47:17.280> get<00:47:17.400> a 00:47:17.510 --> 00:47:17.520 align:start position:0% realizing benefits now you still get a 00:47:17.520 --> 00:47:19.670 align:start position:0% realizing benefits now you still get a lot<00:47:17.680> of<00:47:17.839> organizations<00:47:18.720> that<00:47:18.839> say<00:47:19.160> oh<00:47:19.440> we<00:47:19.559> want 00:47:19.670 --> 00:47:19.680 align:start position:0% lot of organizations that say oh we want 00:47:19.680 --> 00:47:21.430 align:start position:0% lot of organizations that say oh we want to<00:47:19.800> get<00:47:19.960> the<00:47:20.079> benefits<00:47:20.480> Without<00:47:20.720> Really<00:47:21.040> known 00:47:21.430 --> 00:47:21.440 align:start position:0% to get the benefits Without Really known 00:47:21.440 --> 00:47:23.390 align:start position:0% to get the benefits Without Really known what<00:47:21.599> that<00:47:21.800> means<00:47:22.480> but<00:47:22.640> there's<00:47:22.880> more<00:47:23.079> of<00:47:23.200> an 00:47:23.390 --> 00:47:23.400 align:start position:0% what that means but there's more of an 00:47:23.400 --> 00:47:26.109 align:start position:0% what that means but there's more of an appetite<00:47:24.079> forever<00:47:24.680> than<00:47:24.880> ever<00:47:25.160> before<00:47:25.960> for 00:47:26.109 --> 00:47:26.119 align:start position:0% appetite forever than ever before for 00:47:26.119 --> 00:47:28.190 align:start position:0% appetite forever than ever before for them<00:47:26.280> to<00:47:26.440> take<00:47:26.599> the<00:47:26.960> next<00:47:27.240> step<00:47:27.839> in<00:47:28.000> that 00:47:28.190 --> 00:47:28.200 align:start position:0% them to take the next step in that 00:47:28.200 --> 00:47:30.069 align:start position:0% them to take the next step in that conversation<00:47:29.000> and<00:47:29.160> talk<00:47:29.400> with<00:47:29.599> people<00:47:29.880> like 00:47:30.069 --> 00:47:30.079 align:start position:0% conversation and talk with people like 00:47:30.079 --> 00:47:33.230 align:start position:0% conversation and talk with people like us<00:47:30.920> uh<00:47:31.079> say<00:47:31.760> how<00:47:32.000> do<00:47:32.240> we<00:47:32.440> realize<00:47:32.920> these 00:47:33.230 --> 00:47:33.240 align:start position:0% us uh say how do we realize these 00:47:33.240 --> 00:47:35.390 align:start position:0% us uh say how do we realize these benefits<00:47:34.240> and<00:47:34.319> you<00:47:34.440> know<00:47:34.599> the<00:47:34.720> conversation 00:47:35.390 --> 00:47:35.400 align:start position:0% benefits and you know the conversation 00:47:35.400 --> 00:47:38.750 align:start position:0% benefits and you know the conversation that<00:47:35.640> we<00:47:35.880> have<00:47:36.119> is<00:47:36.319> that<00:47:36.720> there<00:47:36.839> is<00:47:37.079> no<00:47:37.760> better 00:47:38.750 --> 00:47:38.760 align:start position:0% that we have is that there is no better 00:47:38.760 --> 00:47:41.309 align:start position:0% that we have is that there is no better group<00:47:39.720> that<00:47:39.880> you<00:47:40.079> already<00:47:40.520> have<00:47:40.720> in<00:47:40.880> your 00:47:41.309 --> 00:47:41.319 align:start position:0% group that you already have in your 00:47:41.319 --> 00:47:45.710 align:start position:0% group that you already have in your organization<00:47:42.319> to<00:47:42.559> help<00:47:42.960> you<00:47:44.000> track<00:47:45.000> manage 00:47:45.710 --> 00:47:45.720 align:start position:0% organization to help you track manage 00:47:45.720 --> 00:47:48.990 align:start position:0% organization to help you track manage realize<00:47:46.400> benefits<00:47:47.400> because<00:47:47.640> they're<00:47:48.000> already 00:47:48.990 --> 00:47:49.000 align:start position:0% realize benefits because they're already 00:47:49.000 --> 00:47:51.270 align:start position:0% realize benefits because they're already embedded<00:47:49.440> in<00:47:49.640> part<00:47:49.800> of<00:47:50.000> that<00:47:50.160> life<00:47:50.440> cycle<00:47:51.119> at 00:47:51.270 --> 00:47:51.280 align:start position:0% embedded in part of that life cycle at 00:47:51.280 --> 00:47:54.390 align:start position:0% embedded in part of that life cycle at least<00:47:51.599> part<00:47:51.760> of<00:47:51.880> it<00:47:52.599> um<00:47:52.960> than<00:47:53.119> your<00:47:53.319> pmo<00:47:53.960> team 00:47:54.390 --> 00:47:54.400 align:start position:0% least part of it um than your pmo team 00:47:54.400 --> 00:47:56.109 align:start position:0% least part of it um than your pmo team and<00:47:54.480> so<00:47:54.760> that<00:47:54.920> tends<00:47:55.280> to<00:47:55.599> focus<00:47:56.000> the 00:47:56.109 --> 00:47:56.119 align:start position:0% and so that tends to focus the 00:47:56.119 --> 00:47:59.870 align:start position:0% and so that tends to focus the leadership<00:47:56.559> team<00:47:56.839> team<00:47:57.720> uh<00:47:57.920> into<00:47:58.760> giving<00:47:59.520> the 00:47:59.870 --> 00:47:59.880 align:start position:0% leadership team team uh into giving the 00:47:59.880 --> 00:48:02.230 align:start position:0% leadership team team uh into giving the the<00:48:00.040> pmo<00:48:00.520> if<00:48:00.640> they<00:48:00.800> don't<00:48:01.119> already<00:48:01.880> have<00:48:02.040> a 00:48:02.230 --> 00:48:02.240 align:start position:0% the pmo if they don't already have a 00:48:02.240 --> 00:48:04.910 align:start position:0% the pmo if they don't already have a seat<00:48:02.440> of<00:48:02.720> the<00:48:03.079> the<00:48:03.240> Strategic<00:48:04.119> or<00:48:04.319> leadership 00:48:04.910 --> 00:48:04.920 align:start position:0% seat of the the Strategic or leadership 00:48:04.920 --> 00:48:08.270 align:start position:0% seat of the the Strategic or leadership table<00:48:05.599> then<00:48:05.839> that<00:48:06.119> conversation<00:48:06.839> can<00:48:07.160> help<00:48:07.839> um 00:48:08.270 --> 00:48:08.280 align:start position:0% table then that conversation can help um 00:48:08.280 --> 00:48:10.670 align:start position:0% table then that conversation can help um push<00:48:08.559> that<00:48:08.800> conversation 00:48:10.670 --> 00:48:10.680 align:start position:0% push that conversation 00:48:10.680 --> 00:48:13.589 align:start position:0% push that conversation along<00:48:11.680> brilliant<00:48:12.200> Pedro<00:48:12.559> same<00:48:13.000> same<00:48:13.319> question 00:48:13.589 --> 00:48:13.599 align:start position:0% along brilliant Pedro same same question 00:48:13.599 --> 00:48:15.750 align:start position:0% along brilliant Pedro same same question what<00:48:13.720> do<00:48:13.839> you<00:48:14.000> think<00:48:15.000> how<00:48:15.200> how<00:48:15.319> would<00:48:15.480> you 00:48:15.750 --> 00:48:15.760 align:start position:0% what do you think how how would you 00:48:15.760 --> 00:48:18.670 align:start position:0% what do you think how how would you start<00:48:16.480> that<00:48:16.800> conversation<00:48:17.520> about<00:48:18.400> hey<00:48:18.559> we 00:48:18.670 --> 00:48:18.680 align:start position:0% start that conversation about hey we 00:48:18.680 --> 00:48:21.670 align:start position:0% start that conversation about hey we need<00:48:18.839> to<00:48:19.599> change<00:48:19.960> the<00:48:20.119> pmo<00:48:20.599> to<00:48:20.960> to<00:48:21.240> Really 00:48:21.670 --> 00:48:21.680 align:start position:0% need to change the pmo to to Really 00:48:21.680 --> 00:48:23.990 align:start position:0% need to change the pmo to to Really accelerate<00:48:22.680> our<00:48:23.040> ability<00:48:23.520> in<00:48:23.640> order<00:48:23.839> to 00:48:23.990 --> 00:48:24.000 align:start position:0% accelerate our ability in order to 00:48:24.000 --> 00:48:26.390 align:start position:0% accelerate our ability in order to accelerate<00:48:24.640> we<00:48:24.760> need<00:48:24.880> to<00:48:25.040> do<00:48:25.240> two<00:48:25.440> things 00:48:26.390 --> 00:48:26.400 align:start position:0% accelerate we need to do two things 00:48:26.400 --> 00:48:28.549 align:start position:0% accelerate we need to do two things which<00:48:26.520> are<00:48:26.880> quite<00:48:27.119> simple<00:48:27.440> to<00:48:27.599> say<00:48:28.079> not<00:48:28.280> so 00:48:28.549 --> 00:48:28.559 align:start position:0% which are quite simple to say not so 00:48:28.559 --> 00:48:32.150 align:start position:0% which are quite simple to say not so easy<00:48:28.800> to<00:48:29.640> select<00:48:29.960> the<00:48:30.119> right<00:48:30.640> projects<00:48:31.640> yeah 00:48:32.150 --> 00:48:32.160 align:start position:0% easy to select the right projects yeah 00:48:32.160 --> 00:48:34.230 align:start position:0% easy to select the right projects yeah and<00:48:32.400> execute<00:48:32.800> it<00:48:33.000> as<00:48:33.160> fast<00:48:33.359> as<00:48:33.520> you 00:48:34.230 --> 00:48:34.240 align:start position:0% and execute it as fast as you 00:48:34.240 --> 00:48:36.910 align:start position:0% and execute it as fast as you can<00:48:35.240> you<00:48:35.480> do<00:48:35.640> when<00:48:35.760> you<00:48:35.960> execute<00:48:36.319> it<00:48:36.520> very<00:48:36.720> fast 00:48:36.910 --> 00:48:36.920 align:start position:0% can you do when you execute it very fast 00:48:36.920 --> 00:48:39.589 align:start position:0% can you do when you execute it very fast there<00:48:37.000> are<00:48:37.200> multiple<00:48:38.000> advantage<00:48:39.000> and<00:48:39.200> there 00:48:39.589 --> 00:48:39.599 align:start position:0% there are multiple advantage and there 00:48:39.599 --> 00:48:40.870 align:start position:0% there are multiple advantage and there there<00:48:39.680> are<00:48:39.920> less<00:48:40.119> risk<00:48:40.359> that<00:48:40.520> something 00:48:40.870 --> 00:48:40.880 align:start position:0% there are less risk that something 00:48:40.880 --> 00:48:43.910 align:start position:0% there are less risk that something happens<00:48:41.240> like<00:48:41.440> Ukraine<00:48:41.960> or<00:48:42.280> Co<00:48:42.599> or 00:48:43.910 --> 00:48:43.920 align:start position:0% happens like Ukraine or Co or 00:48:43.920 --> 00:48:46.510 align:start position:0% happens like Ukraine or Co or whatever<00:48:44.920> you<00:48:45.119> have<00:48:45.400> Focus<00:48:45.839> you<00:48:45.960> are<00:48:46.160> working 00:48:46.510 --> 00:48:46.520 align:start position:0% whatever you have Focus you are working 00:48:46.520 --> 00:48:49.270 align:start position:0% whatever you have Focus you are working in<00:48:46.800> 10<00:48:47.079> projects<00:48:47.880> maybe<00:48:48.079> you<00:48:48.280> execute<00:48:49.000> 100 00:48:49.270 --> 00:48:49.280 align:start position:0% in 10 projects maybe you execute 100 00:48:49.280 --> 00:48:51.030 align:start position:0% in 10 projects maybe you execute 100 projects<00:48:49.599> a<00:48:49.799> year<00:48:50.319> but<00:48:50.480> maybe<00:48:50.760> at<00:48:50.880> this 00:48:51.030 --> 00:48:51.040 align:start position:0% projects a year but maybe at this 00:48:51.040 --> 00:48:53.549 align:start position:0% projects a year but maybe at this particular<00:48:51.480> point<00:48:51.720> I<00:48:51.839> have<00:48:52.040> 25<00:48:52.599> I<00:48:52.720> not<00:48:52.920> have 00:48:53.549 --> 00:48:53.559 align:start position:0% particular point I have 25 I not have 00:48:53.559 --> 00:48:56.750 align:start position:0% particular point I have 25 I not have 100<00:48:54.559> starting<00:48:55.520> on<00:48:55.760> first<00:48:56.040> January<00:48:56.440> and 00:48:56.750 --> 00:48:56.760 align:start position:0% 100 starting on first January and 00:48:56.760 --> 00:49:00.430 align:start position:0% 100 starting on first January and complet<00:48:57.079> on<00:48:57.200> 31st<00:48:58.280> December<00:48:59.280> I<00:48:59.480> have<00:48:59.880> maybe<00:49:00.200> I 00:49:00.430 --> 00:49:00.440 align:start position:0% complet on 31st December I have maybe I 00:49:00.440 --> 00:49:05.150 align:start position:0% complet on 31st December I have maybe I execute<00:49:01.319> a<00:49:02.319> 30<00:49:02.960> and<00:49:03.119> then<00:49:03.319> 30<00:49:03.799> and<00:49:04.000> then<00:49:04.200> 30<00:49:04.920> so 00:49:05.150 --> 00:49:05.160 align:start position:0% execute a 30 and then 30 and then 30 so 00:49:05.160 --> 00:49:08.510 align:start position:0% execute a 30 and then 30 and then 30 so we<00:49:05.319> have<00:49:05.480> more<00:49:05.920> Focus<00:49:06.920> we<00:49:07.119> have<00:49:07.920> deliver<00:49:08.359> the 00:49:08.510 --> 00:49:08.520 align:start position:0% we have more Focus we have deliver the 00:49:08.520 --> 00:49:10.750 align:start position:0% we have more Focus we have deliver the value<00:49:08.839> earlier<00:49:09.680> which<00:49:09.839> is<00:49:10.040> important<00:49:10.559> there 00:49:10.750 --> 00:49:10.760 align:start position:0% value earlier which is important there 00:49:10.760 --> 00:49:13.430 align:start position:0% value earlier which is important there are<00:49:11.760> we<00:49:11.920> discuss<00:49:12.280> it<00:49:12.440> before<00:49:12.760> when<00:49:12.880> we<00:49:13.040> prepare 00:49:13.430 --> 00:49:13.440 align:start position:0% are we discuss it before when we prepare 00:49:13.440 --> 00:49:16.150 align:start position:0% are we discuss it before when we prepare this<00:49:13.920> this<00:49:14.319> event<00:49:15.319> that<00:49:15.520> there<00:49:15.640> are<00:49:16.000> very 00:49:16.150 --> 00:49:16.160 align:start position:0% this this event that there are very 00:49:16.160 --> 00:49:19.030 align:start position:0% this this event that there are very often<00:49:16.520> Windows<00:49:16.960> if<00:49:17.079> you<00:49:17.240> open<00:49:17.559> a<00:49:17.799> hotel<00:49:18.799> one 00:49:19.030 --> 00:49:19.040 align:start position:0% often Windows if you open a hotel one 00:49:19.040 --> 00:49:21.950 align:start position:0% often Windows if you open a hotel one more<00:49:19.359> delay<00:49:19.799> would<00:49:20.359> ruin<00:49:20.799> the<00:49:21.000> benefit<00:49:21.599> or 00:49:21.950 --> 00:49:21.960 align:start position:0% more delay would ruin the benefit or 00:49:21.960 --> 00:49:24.470 align:start position:0% more delay would ruin the benefit or destroy<00:49:22.359> the<00:49:22.520> benefits<00:49:23.520> what<00:49:23.760> is<00:49:24.000> I<00:49:24.160> agree 00:49:24.470 --> 00:49:24.480 align:start position:0% destroy the benefits what is I agree 00:49:24.480 --> 00:49:28.069 align:start position:0% destroy the benefits what is I agree with<00:49:24.640> you<00:49:24.880> is<00:49:25.040> that<00:49:25.720> the<00:49:26.839> benefit<00:49:27.280> realization 00:49:28.069 --> 00:49:28.079 align:start position:0% with you is that the benefit realization 00:49:28.079 --> 00:49:30.829 align:start position:0% with you is that the benefit realization you<00:49:28.200> need<00:49:28.359> to<00:49:28.520> have<00:49:28.680> a<00:49:28.839> plan<00:49:29.240> you<00:49:29.359> need<00:49:29.680> to<00:49:30.680> when 00:49:30.829 --> 00:49:30.839 align:start position:0% you need to have a plan you need to when 00:49:30.839 --> 00:49:32.630 align:start position:0% you need to have a plan you need to when you<00:49:30.960> are<00:49:31.119> preparing<00:49:31.640> the<00:49:31.839> business<00:49:32.200> case<00:49:32.480> or 00:49:32.630 --> 00:49:32.640 align:start position:0% you are preparing the business case or 00:49:32.640 --> 00:49:34.430 align:start position:0% you are preparing the business case or the<00:49:32.839> project<00:49:33.119> you<00:49:33.240> need<00:49:33.400> to<00:49:33.799> determine<00:49:34.319> what 00:49:34.430 --> 00:49:34.440 align:start position:0% the project you need to determine what 00:49:34.440 --> 00:49:37.309 align:start position:0% the project you need to determine what the<00:49:34.599> benefits<00:49:35.040> will<00:49:35.359> be<00:49:36.359> but<00:49:36.559> this<00:49:36.680> is<00:49:36.799> not<00:49:37.040> the 00:49:37.309 --> 00:49:37.319 align:start position:0% the benefits will be but this is not the 00:49:37.319 --> 00:49:39.589 align:start position:0% the benefits will be but this is not the end<00:49:38.319> you<00:49:38.480> need<00:49:38.640> to<00:49:38.799> take<00:49:38.960> into<00:49:39.240> account<00:49:39.480> the 00:49:39.589 --> 00:49:39.599 align:start position:0% end you need to take into account the 00:49:39.599 --> 00:49:42.789 align:start position:0% end you need to take into account the benefits<00:49:40.079> during<00:49:40.480> the<00:49:40.920> project<00:49:41.799> execution 00:49:42.789 --> 00:49:42.799 align:start position:0% benefits during the project execution 00:49:42.799 --> 00:49:44.549 align:start position:0% benefits during the project execution for<00:49:42.960> instance<00:49:43.280> when<00:49:43.440> you<00:49:43.559> make<00:49:43.760> a 00:49:44.549 --> 00:49:44.559 align:start position:0% for instance when you make a 00:49:44.559 --> 00:49:47.870 align:start position:0% for instance when you make a change<00:49:45.559> you<00:49:45.680> should<00:49:46.000> ask<00:49:46.280> if<00:49:46.520> this<00:49:46.880> change 00:49:47.870 --> 00:49:47.880 align:start position:0% change you should ask if this change 00:49:47.880 --> 00:49:49.950 align:start position:0% change you should ask if this change affects<00:49:48.319> the<00:49:48.440> benefits<00:49:49.079> to<00:49:49.440> as<00:49:49.559> mentioned 00:49:49.950 --> 00:49:49.960 align:start position:0% affects the benefits to as mentioned 00:49:49.960 --> 00:49:52.069 align:start position:0% affects the benefits to as mentioned this<00:49:50.079> is<00:49:50.280> the<00:49:50.440> hotel<00:49:50.799> is<00:49:50.880> a<00:49:51.520> very<00:49:51.760> clear 00:49:52.069 --> 00:49:52.079 align:start position:0% this is the hotel is a very clear 00:49:52.079 --> 00:49:54.390 align:start position:0% this is the hotel is a very clear example<00:49:52.480> if<00:49:52.599> I<00:49:52.760> delay<00:49:53.119> one 00:49:54.390 --> 00:49:54.400 align:start position:0% example if I delay one 00:49:54.400 --> 00:49:57.030 align:start position:0% example if I delay one more<00:49:55.400> the<00:49:55.559> benefit<00:49:56.000> that<00:49:56.160> I<00:49:56.240> will<00:49:56.400> aeve<00:49:56.920> this 00:49:57.030 --> 00:49:57.040 align:start position:0% more the benefit that I will aeve this 00:49:57.040 --> 00:49:59.990 align:start position:0% more the benefit that I will aeve this year<00:49:57.240> we<00:49:57.359> will<00:49:57.599> achieve<00:49:57.880> it<00:49:58.079> next 00:49:59.990 --> 00:50:00.000 align:start position:0% year we will achieve it next 00:50:00.000 --> 00:50:04.589 align:start position:0% year we will achieve it next year<00:50:01.000> and<00:50:01.200> then<00:50:02.040> somebody<00:50:02.559> need<00:50:02.880> to<00:50:03.880> H<00:50:04.240> you<00:50:04.440> to 00:50:04.589 --> 00:50:04.599 align:start position:0% year and then somebody need to H you to 00:50:04.599 --> 00:50:07.789 align:start position:0% year and then somebody need to H you to in<00:50:04.880> very<00:50:05.720> usually<00:50:06.160> a<00:50:06.359> project<00:50:07.119> continues 00:50:07.789 --> 00:50:07.799 align:start position:0% in very usually a project continues 00:50:07.799 --> 00:50:09.789 align:start position:0% in very usually a project continues providing<00:50:08.359> value<00:50:08.720> for 00:50:09.789 --> 00:50:09.799 align:start position:0% providing value for 00:50:09.799 --> 00:50:12.190 align:start position:0% providing value for years<00:50:10.799> but<00:50:10.960> the<00:50:11.119> project<00:50:11.400> manager<00:50:11.760> is<00:50:11.880> not 00:50:12.190 --> 00:50:12.200 align:start position:0% years but the project manager is not 00:50:12.200 --> 00:50:15.109 align:start position:0% years but the project manager is not there<00:50:13.200> so<00:50:13.520> who 00:50:15.109 --> 00:50:15.119 align:start position:0% there so who 00:50:15.119 --> 00:50:18.109 align:start position:0% there so who should 00:50:18.109 --> 00:50:18.119 align:start position:0% should 00:50:18.119 --> 00:50:22.190 align:start position:0% should ER<00:50:19.119> control<00:50:20.079> or<00:50:21.079> monitor<00:50:21.680> let's<00:50:21.839> say<00:50:22.000> more 00:50:22.190 --> 00:50:22.200 align:start position:0% ER control or monitor let's say more 00:50:22.200 --> 00:50:24.430 align:start position:0% ER control or monitor let's say more monitor<00:50:22.640> than<00:50:22.839> control 00:50:24.430 --> 00:50:24.440 align:start position:0% monitor than control 00:50:24.440 --> 00:50:28.069 align:start position:0% monitor than control This<00:50:25.440> brilliant<00:50:26.280> brilliant<00:50:27.000> to<00:50:27.200> be<00:50:27.480> the<00:50:27.640> P<00:50:27.920> the 00:50:28.069 --> 00:50:28.079 align:start position:0% This brilliant brilliant to be the P the 00:50:28.079 --> 00:50:31.349 align:start position:0% This brilliant brilliant to be the P the pmo<00:50:28.640> in<00:50:28.760> the<00:50:28.920> past<00:50:29.240> I<00:50:29.440> I<00:50:29.559> see<00:50:30.079> examples<00:50:30.640> where 00:50:31.349 --> 00:50:31.359 align:start position:0% pmo in the past I I see examples where 00:50:31.359 --> 00:50:34.710 align:start position:0% pmo in the past I I see examples where when<00:50:31.559> I<00:50:31.960> start<00:50:32.319> doing<00:50:32.920> projects<00:50:33.920> for<00:50:34.280> capital 00:50:34.710 --> 00:50:34.720 align:start position:0% when I start doing projects for capital 00:50:34.720 --> 00:50:37.910 align:start position:0% when I start doing projects for capital projects<00:50:35.359> about<00:50:36.359> H2<00:50:36.760> million<00:50:37.160> pounds<00:50:37.559> I<00:50:37.680> work 00:50:37.910 --> 00:50:37.920 align:start position:0% projects about H2 million pounds I work 00:50:37.920 --> 00:50:39.750 align:start position:0% projects about H2 million pounds I work for<00:50:38.040> a<00:50:38.240> British<00:50:38.640> company<00:50:38.960> at<00:50:39.079> the 00:50:39.750 --> 00:50:39.760 align:start position:0% for a British company at the 00:50:39.760 --> 00:50:42.789 align:start position:0% for a British company at the minute<00:50:40.760> H<00:50:40.920> we<00:50:41.040> need<00:50:41.240> to<00:50:41.440> do<00:50:41.640> two<00:50:41.920> capex<00:50:42.280> review 00:50:42.789 --> 00:50:42.799 align:start position:0% minute H we need to do two capex review 00:50:42.799 --> 00:50:45.510 align:start position:0% minute H we need to do two capex review one<00:50:43.359> six<00:50:43.640> months<00:50:44.000> completion<00:50:44.960> the<00:50:45.079> other<00:50:45.280> one 00:50:45.510 --> 00:50:45.520 align:start position:0% one six months completion the other one 00:50:45.520 --> 00:50:48.109 align:start position:0% one six months completion the other one two<00:50:45.799> two<00:50:46.160> two<00:50:46.359> years<00:50:46.839> completion<00:50:47.839> but<00:50:47.960> the 00:50:48.109 --> 00:50:48.119 align:start position:0% two two two years completion but the 00:50:48.119 --> 00:50:50.270 align:start position:0% two two two years completion but the review<00:50:48.400> is<00:50:48.520> done<00:50:48.720> by<00:50:48.839> the<00:50:48.960> project<00:50:49.240> manager<00:50:50.040> so 00:50:50.270 --> 00:50:50.280 align:start position:0% review is done by the project manager so 00:50:50.280 --> 00:50:51.750 align:start position:0% review is done by the project manager so all<00:50:50.440> the<00:50:50.680> projects<00:50:51.040> has<00:50:51.280> been<00:50:51.520> very 00:50:51.750 --> 00:50:51.760 align:start position:0% all the projects has been very 00:50:51.760 --> 00:50:54.910 align:start position:0% all the projects has been very successful<00:50:52.280> due<00:50:52.480> to<00:50:53.240> nobody<00:50:53.720> would<00:50:53.920> like<00:50:54.119> to 00:50:54.910 --> 00:50:54.920 align:start position:0% successful due to nobody would like to 00:50:54.920 --> 00:50:57.270 align:start position:0% successful due to nobody would like to ruin<00:50:55.400> his<00:50:55.640> own 00:50:57.270 --> 00:50:57.280 align:start position:0% ruin his own 00:50:57.280 --> 00:51:00.230 align:start position:0% ruin his own work<00:50:58.280> so<00:50:58.720> the<00:50:58.880> review<00:50:59.440> could<00:50:59.640> not<00:50:59.799> be<00:50:59.920> done<00:51:00.119> by 00:51:00.230 --> 00:51:00.240 align:start position:0% work so the review could not be done by 00:51:00.240 --> 00:51:02.069 align:start position:0% work so the review could not be done by the<00:51:00.359> project<00:51:00.680> manager<00:51:01.319> and<00:51:01.599> the<00:51:01.880> the 00:51:02.069 --> 00:51:02.079 align:start position:0% the project manager and the the 00:51:02.079 --> 00:51:04.230 align:start position:0% the project manager and the the responsible<00:51:02.680> of<00:51:02.839> the<00:51:03.000> benefits<00:51:03.760> is<00:51:03.920> not<00:51:04.119> the 00:51:04.230 --> 00:51:04.240 align:start position:0% responsible of the benefits is not the 00:51:04.240 --> 00:51:06.109 align:start position:0% responsible of the benefits is not the project<00:51:04.599> manager<00:51:05.000> in<00:51:05.160> most<00:51:05.319> of<00:51:05.480> the<00:51:05.640> cases<00:51:05.960> if 00:51:06.109 --> 00:51:06.119 align:start position:0% project manager in most of the cases if 00:51:06.119 --> 00:51:09.630 align:start position:0% project manager in most of the cases if not<00:51:06.319> in<00:51:06.480> all<00:51:07.000> should<00:51:07.280> be<00:51:07.440> an<00:51:07.640> owner<00:51:08.079> of<00:51:08.280> its 00:51:09.630 --> 00:51:09.640 align:start position:0% not in all should be an owner of its 00:51:09.640 --> 00:51:11.950 align:start position:0% not in all should be an owner of its benefit<00:51:10.640> yeah<00:51:11.079> couldn't<00:51:11.440> couldn't<00:51:11.680> agree 00:51:11.950 --> 00:51:11.960 align:start position:0% benefit yeah couldn't couldn't agree 00:51:11.960 --> 00:51:14.270 align:start position:0% benefit yeah couldn't couldn't agree more<00:51:12.880> with<00:51:13.079> with<00:51:13.200> that<00:51:13.400> statement<00:51:13.799> all<00:51:13.920> right 00:51:14.270 --> 00:51:14.280 align:start position:0% more with with that statement all right 00:51:14.280 --> 00:51:16.150 align:start position:0% more with with that statement all right so<00:51:14.440> we<00:51:14.599> just<00:51:14.720> have<00:51:14.880> a<00:51:15.000> couple<00:51:15.200> of<00:51:15.280> minutes<00:51:15.680> left 00:51:16.150 --> 00:51:16.160 align:start position:0% so we just have a couple of minutes left 00:51:16.160 --> 00:51:19.630 align:start position:0% so we just have a couple of minutes left here<00:51:17.160> um<00:51:17.520> and<00:51:17.720> so<00:51:18.200> so<00:51:18.480> Louise<00:51:18.880> Pedro<00:51:19.200> I'm<00:51:19.280> gonna 00:51:19.630 --> 00:51:19.640 align:start position:0% here um and so so Louise Pedro I'm gonna 00:51:19.640 --> 00:51:22.109 align:start position:0% here um and so so Louise Pedro I'm gonna ask<00:51:19.839> you<00:51:20.000> to<00:51:20.599> tell<00:51:20.839> people<00:51:21.559> how<00:51:21.720> you<00:51:21.839> can<00:51:22.000> get 00:51:22.109 --> 00:51:22.119 align:start position:0% ask you to tell people how you can get 00:51:22.119 --> 00:51:23.990 align:start position:0% ask you to tell people how you can get in<00:51:22.319> contact<00:51:22.720> with<00:51:22.839> you<00:51:23.040> but<00:51:23.200> before<00:51:23.640> before<00:51:23.839> we 00:51:23.990 --> 00:51:24.000 align:start position:0% in contact with you but before before we 00:51:24.000 --> 00:51:28.270 align:start position:0% in contact with you but before before we do<00:51:24.240> that<00:51:24.799> I<00:51:24.920> have<00:51:25.160> one<00:51:25.559> more<00:51:26.640> quick<00:51:27.280> question 00:51:28.270 --> 00:51:28.280 align:start position:0% do that I have one more quick question 00:51:28.280 --> 00:51:32.109 align:start position:0% do that I have one more quick question for<00:51:28.920> everybody<00:51:29.920> um<00:51:30.160> so<00:51:30.520> earlier<00:51:30.920> on<00:51:31.280> guy<00:51:31.640> put<00:51:31.880> a 00:51:32.109 --> 00:51:32.119 align:start position:0% for everybody um so earlier on guy put a 00:51:32.119 --> 00:51:35.030 align:start position:0% for everybody um so earlier on guy put a little<00:51:33.119> uh<00:51:33.280> funny<00:51:33.599> little<00:51:33.799> note<00:51:34.079> in<00:51:34.319> there 00:51:35.030 --> 00:51:35.040 align:start position:0% little uh funny little note in there 00:51:35.040 --> 00:51:38.630 align:start position:0% little uh funny little note in there that<00:51:35.359> the<00:51:35.599> the<00:51:35.720> pmo<00:51:36.319> stands<00:51:36.680> for<00:51:37.680> the<00:51:37.920> pro 00:51:38.630 --> 00:51:38.640 align:start position:0% that the the pmo stands for the pro 00:51:38.640 --> 00:51:41.990 align:start position:0% that the the pmo stands for the pro procrastin<00:51:39.640> management<00:51:40.559> office<00:51:41.559> so<00:51:41.799> my 00:51:41.990 --> 00:51:42.000 align:start position:0% procrastin management office so my 00:51:42.000 --> 00:51:44.390 align:start position:0% procrastin management office so my question<00:51:42.280> to<00:51:42.559> everybody<00:51:43.000> is<00:51:43.760> who<00:51:44.040> had<00:51:44.160> to 00:51:44.390 --> 00:51:44.400 align:start position:0% question to everybody is who had to 00:51:44.400 --> 00:51:47.510 align:start position:0% question to everybody is who had to Google<00:51:44.799> the<00:51:44.960> word<00:51:45.640> proc 00:51:47.510 --> 00:51:47.520 align:start position:0% Google the word proc 00:51:47.520 --> 00:51:49.829 align:start position:0% Google the word proc procan<00:51:48.520> so<00:51:48.760> who's<00:51:48.960> going<00:51:49.079> to<00:51:49.240> admit<00:51:49.520> that<00:51:49.680> they 00:51:49.829 --> 00:51:49.839 align:start position:0% procan so who's going to admit that they 00:51:49.839 --> 00:51:53.150 align:start position:0% procan so who's going to admit that they had<00:51:49.960> to<00:51:50.079> Google<00:51:50.400> the 00:51:53.150 --> 00:51:53.160 align:start position:0% 00:51:53.160 --> 00:51:57.630 align:start position:0% word<00:51:54.160> here<00:51:54.319> we<00:51:54.559> go<00:51:55.520> yeah<00:51:56.000> yeah<00:51:56.839> I<00:51:56.960> I'll<00:51:57.200> confess 00:51:57.630 --> 00:51:57.640 align:start position:0% word here we go yeah yeah I I'll confess 00:51:57.640 --> 00:52:02.349 align:start position:0% word here we go yeah yeah I I'll confess I<00:51:57.799> did<00:51:58.079> as<00:51:58.400> well<00:51:59.400> and<00:51:59.880> actually<00:52:00.280> the<00:52:01.079> uh<00:52:02.079> guy<00:52:02.280> I 00:52:02.349 --> 00:52:02.359 align:start position:0% I did as well and actually the uh guy I 00:52:02.359 --> 00:52:03.549 align:start position:0% I did as well and actually the uh guy I hope<00:52:02.480> you<00:52:02.559> don't<00:52:02.680> mind<00:52:02.880> me<00:52:02.960> sharing<00:52:03.280> this<00:52:03.400> but 00:52:03.549 --> 00:52:03.559 align:start position:0% hope you don't mind me sharing this but 00:52:03.559 --> 00:52:06.470 align:start position:0% hope you don't mind me sharing this but guy<00:52:03.720> and<00:52:03.839> I<00:52:04.000> actually<00:52:04.280> spoke<00:52:04.960> the<00:52:05.079> other<00:52:05.480> day 00:52:06.470 --> 00:52:06.480 align:start position:0% guy and I actually spoke the other day 00:52:06.480 --> 00:52:09.670 align:start position:0% guy and I actually spoke the other day and<00:52:07.160> um<00:52:07.680> I<00:52:07.799> I<00:52:07.920> got<00:52:08.000> to<00:52:08.160> tell<00:52:08.400> you<00:52:09.040> he's<00:52:09.319> he's<00:52:09.480> a 00:52:09.670 --> 00:52:09.680 align:start position:0% and um I I got to tell you he's he's a 00:52:09.680 --> 00:52:12.549 align:start position:0% and um I I got to tell you he's he's a really<00:52:09.920> smart<00:52:10.319> cookie<00:52:10.920> and<00:52:11.200> we<00:52:11.359> ended<00:52:11.640> up<00:52:12.359> we 00:52:12.549 --> 00:52:12.559 align:start position:0% really smart cookie and we ended up we 00:52:12.559 --> 00:52:14.990 align:start position:0% really smart cookie and we ended up we we<00:52:12.680> were<00:52:12.880> talking<00:52:13.240> about<00:52:13.559> Julia<00:52:14.480> we<00:52:14.640> covered 00:52:14.990 --> 00:52:15.000 align:start position:0% we were talking about Julia we covered 00:52:15.000 --> 00:52:18.230 align:start position:0% we were talking about Julia we covered juliia<00:52:15.359> Caesar<00:52:15.799> at<00:52:15.960> one<00:52:16.200> point<00:52:16.599> we<00:52:16.880> had<00:52:17.359> Titans 00:52:18.230 --> 00:52:18.240 align:start position:0% juliia Caesar at one point we had Titans 00:52:18.240 --> 00:52:21.190 align:start position:0% juliia Caesar at one point we had Titans fighting<00:52:18.760> the<00:52:18.960> gods<00:52:19.559> we<00:52:19.839> had<00:52:20.599> all<00:52:20.839> kinds<00:52:21.040> of 00:52:21.190 --> 00:52:21.200 align:start position:0% fighting the gods we had all kinds of 00:52:21.200 --> 00:52:23.069 align:start position:0% fighting the gods we had all kinds of things<00:52:21.400> going<00:52:21.599> on<00:52:21.720> in<00:52:21.880> this<00:52:22.079> conversation<00:52:23.000> and 00:52:23.069 --> 00:52:23.079 align:start position:0% things going on in this conversation and 00:52:23.079 --> 00:52:25.069 align:start position:0% things going on in this conversation and it<00:52:23.200> was<00:52:23.319> all<00:52:23.480> in<00:52:23.599> the<00:52:23.720> context<00:52:24.160> of<00:52:24.400> pmos<00:52:24.920> and 00:52:25.069 --> 00:52:25.079 align:start position:0% it was all in the context of pmos and 00:52:25.079 --> 00:52:28.510 align:start position:0% it was all in the context of pmos and pmo<00:52:25.520> effectiveness<00:52:26.559> things<00:52:26.799> like<00:52:27.000> that<00:52:27.640> so<00:52:28.079> so 00:52:28.510 --> 00:52:28.520 align:start position:0% pmo effectiveness things like that so so 00:52:28.520 --> 00:52:30.910 align:start position:0% pmo effectiveness things like that so so guy<00:52:28.799> thank<00:52:28.960> you<00:52:29.119> for<00:52:29.640> uh<00:52:29.799> bringing<00:52:30.200> your<00:52:30.640> great 00:52:30.910 --> 00:52:30.920 align:start position:0% guy thank you for uh bringing your great 00:52:30.920 --> 00:52:33.750 align:start position:0% guy thank you for uh bringing your great intellect<00:52:31.520> and<00:52:32.119> vocabulary<00:52:32.799> to<00:52:32.960> the<00:52:33.160> table 00:52:33.750 --> 00:52:33.760 align:start position:0% intellect and vocabulary to the table 00:52:33.760 --> 00:52:36.150 align:start position:0% intellect and vocabulary to the table really<00:52:33.960> enjoyed<00:52:34.359> that<00:52:35.000> so<00:52:35.240> Louise<00:52:35.760> kick<00:52:35.960> us 00:52:36.150 --> 00:52:36.160 align:start position:0% really enjoyed that so Louise kick us 00:52:36.160 --> 00:52:38.829 align:start position:0% really enjoyed that so Louise kick us off<00:52:36.400> here<00:52:37.400> we're<00:52:37.559> in<00:52:37.720> the<00:52:37.880> the<00:52:38.000> home 00:52:38.829 --> 00:52:38.839 align:start position:0% off here we're in the the home 00:52:38.839 --> 00:52:41.950 align:start position:0% off here we're in the the home stretch<00:52:39.839> um<00:52:40.680> uh<00:52:40.960> how<00:52:41.079> should<00:52:41.359> people<00:52:41.599> get<00:52:41.799> in 00:52:41.950 --> 00:52:41.960 align:start position:0% stretch um uh how should people get in 00:52:41.960 --> 00:52:44.349 align:start position:0% stretch um uh how should people get in touch<00:52:42.200> with<00:52:42.359> you<00:52:42.960> to<00:52:43.520> talk<00:52:43.799> about<00:52:44.160> these 00:52:44.349 --> 00:52:44.359 align:start position:0% touch with you to talk about these 00:52:44.359 --> 00:52:46.309 align:start position:0% touch with you to talk about these issues<00:52:44.720> and<00:52:44.920> to<00:52:45.599> you<00:52:45.720> know<00:52:45.799> if<00:52:45.920> they've<00:52:46.079> got<00:52:46.200> a 00:52:46.309 --> 00:52:46.319 align:start position:0% issues and to you know if they've got a 00:52:46.319 --> 00:52:48.870 align:start position:0% issues and to you know if they've got a challenge<00:52:47.319> how<00:52:47.559> how<00:52:47.720> can<00:52:47.880> you<00:52:48.520> uh<00:52:48.640> how<00:52:48.760> can 00:52:48.870 --> 00:52:48.880 align:start position:0% challenge how how can you uh how can 00:52:48.880 --> 00:52:50.670 align:start position:0% challenge how how can you uh how can they<00:52:49.000> get<00:52:49.119> in<00:52:49.280> contact<00:52:49.559> with<00:52:49.680> you<00:52:49.760> to<00:52:49.960> get<00:52:50.319> get 00:52:50.670 --> 00:52:50.680 align:start position:0% they get in contact with you to get get 00:52:50.680 --> 00:52:53.150 align:start position:0% they get in contact with you to get get started<00:52:51.680> uh<00:52:51.799> LinkedIn<00:52:52.319> is<00:52:52.480> probably<00:52:52.760> the<00:52:52.880> best 00:52:53.150 --> 00:52:53.160 align:start position:0% started uh LinkedIn is probably the best 00:52:53.160 --> 00:52:55.870 align:start position:0% started uh LinkedIn is probably the best place<00:52:53.400> to<00:52:53.559> get<00:52:53.720> in<00:52:53.880> touch<00:52:54.240> with<00:52:54.480> with<00:52:54.680> me<00:52:55.440> um 00:52:55.870 --> 00:52:55.880 align:start position:0% place to get in touch with with me um 00:52:55.880 --> 00:52:58.349 align:start position:0% place to get in touch with with me um Louise<00:52:56.280> got<00:52:56.520> partner<00:52:56.839> or<00:52:57.000> you<00:52:57.119> can<00:52:57.240> follow<00:52:57.559> our 00:52:58.349 --> 00:52:58.359 align:start position:0% Louise got partner or you can follow our 00:52:58.359 --> 00:53:00.150 align:start position:0% Louise got partner or you can follow our uh<00:52:58.520> or<00:52:58.680> check<00:52:58.880> out<00:52:59.040> our<00:52:59.280> company<00:52:59.720> page<00:53:00.040> which 00:53:00.150 --> 00:53:00.160 align:start position:0% uh or check out our company page which 00:53:00.160 --> 00:53:02.789 align:start position:0% uh or check out our company page which is<00:53:00.319> pledge<00:53:01.160> Consulting<00:53:02.160> uh<00:53:02.280> or<00:53:02.440> you<00:53:02.520> can<00:53:02.640> take 00:53:02.789 --> 00:53:02.799 align:start position:0% is pledge Consulting uh or you can take 00:53:02.799 --> 00:53:04.630 align:start position:0% is pledge Consulting uh or you can take a<00:53:02.880> look<00:53:03.000> at<00:53:03.119> our<00:53:03.319> website<00:53:03.799> which<00:53:03.920> is<00:53:04.079> pledge 00:53:04.630 --> 00:53:04.640 align:start position:0% a look at our website which is pledge 00:53:04.640 --> 00:53:08.069 align:start position:0% a look at our website which is pledge Consulting<00:53:05.640> uh.com<00:53:06.559> com.au<00:53:07.359> I<00:53:07.520> hesitated 00:53:08.069 --> 00:53:08.079 align:start position:0% Consulting uh.com com.au I hesitated 00:53:08.079 --> 00:53:10.270 align:start position:0% Consulting uh.com com.au I hesitated there<00:53:08.280> because<00:53:08.520> we<00:53:08.640> do<00:53:08.839> have<00:53:09.000> a<00:53:09.599> a<00:53:09.839> pledge 00:53:10.270 --> 00:53:10.280 align:start position:0% there because we do have a a pledge 00:53:10.280 --> 00:53:13.870 align:start position:0% there because we do have a a pledge Consulting<00:53:11.400> dash.com<00:53:12.400> that<00:53:13.240> we've<00:53:13.440> just<00:53:13.640> set 00:53:13.870 --> 00:53:13.880 align:start position:0% Consulting dash.com that we've just set 00:53:13.880 --> 00:53:18.270 align:start position:0% Consulting dash.com that we've just set up<00:53:14.160> as<00:53:14.280> well<00:53:15.160> um<00:53:15.319> but<00:53:15.480> yeah<00:53:15.680> do<00:53:16.319> com.au<00:53:17.319> um<00:53:18.160> yeah 00:53:18.270 --> 00:53:18.280 align:start position:0% up as well um but yeah do com.au um yeah 00:53:18.280 --> 00:53:20.309 align:start position:0% up as well um but yeah do com.au um yeah but<00:53:18.440> link<00:53:18.680> LinkedIn<00:53:19.559> you'll<00:53:19.839> you'll<00:53:20.000> find<00:53:20.200> me 00:53:20.309 --> 00:53:20.319 align:start position:0% but link LinkedIn you'll you'll find me 00:53:20.319 --> 00:53:22.510 align:start position:0% but link LinkedIn you'll you'll find me most<00:53:20.599> of<00:53:20.760> the<00:53:20.880> time<00:53:21.079> looking<00:53:21.640> Ling<00:53:21.960> in<00:53:22.200> corners 00:53:22.510 --> 00:53:22.520 align:start position:0% most of the time looking Ling in corners 00:53:22.520 --> 00:53:25.589 align:start position:0% most of the time looking Ling in corners of<00:53:23.000> LinkedIn<00:53:24.000> brilliant<00:53:24.720> and<00:53:24.880> and<00:53:25.000> Louise<00:53:25.440> is 00:53:25.589 --> 00:53:25.599 align:start position:0% of LinkedIn brilliant and and Louise is 00:53:25.599 --> 00:53:28.549 align:start position:0% of LinkedIn brilliant and and Louise is in<00:53:25.799> Australia<00:53:26.520> so<00:53:26.720> remember<00:53:27.119> that<00:53:27.720> Au<00:53:28.240> after 00:53:28.549 --> 00:53:28.559 align:start position:0% in Australia so remember that Au after 00:53:28.559 --> 00:53:31.430 align:start position:0% in Australia so remember that Au after the<00:53:28.760> Doom<00:53:29.240> so<00:53:29.400> it's<00:53:29.799> do. 00:53:31.430 --> 00:53:31.440 align:start position:0% the Doom so it's do. 00:53:31.440 --> 00:53:34.190 align:start position:0% the Doom so it's do. Au<00:53:32.440> um<00:53:32.720> otherwise<00:53:33.119> you'll<00:53:33.440> end<00:53:33.599> up<00:53:33.799> somewhere 00:53:34.190 --> 00:53:34.200 align:start position:0% Au um otherwise you'll end up somewhere 00:53:34.200 --> 00:53:36.589 align:start position:0% Au um otherwise you'll end up somewhere completely<00:53:34.720> different<00:53:35.480> Pedro<00:53:35.920> same<00:53:36.240> same<00:53:36.400> to 00:53:36.589 --> 00:53:36.599 align:start position:0% completely different Pedro same same to 00:53:36.599 --> 00:53:38.190 align:start position:0% completely different Pedro same same to you<00:53:36.760> my<00:53:36.880> friend<00:53:37.319> what<00:53:37.599> how<00:53:37.720> should<00:53:37.960> people 00:53:38.190 --> 00:53:38.200 align:start position:0% you my friend what how should people 00:53:38.200 --> 00:53:39.910 align:start position:0% you my friend what how should people reach<00:53:38.400> out<00:53:38.559> to<00:53:38.680> you<00:53:38.839> if<00:53:39.079> they<00:53:39.440> if<00:53:39.520> they<00:53:39.640> want<00:53:39.760> to 00:53:39.910 --> 00:53:39.920 align:start position:0% reach out to you if they if they want to 00:53:39.920 --> 00:53:41.829 align:start position:0% reach out to you if they if they want to chat<00:53:40.160> to<00:53:40.359> you<00:53:41.000> you're<00:53:41.240> you're<00:53:41.400> based<00:53:41.680> in 00:53:41.829 --> 00:53:41.839 align:start position:0% chat to you you're you're based in 00:53:41.839 --> 00:53:43.910 align:start position:0% chat to you you're you're based in Europe<00:53:42.200> so<00:53:42.760> you<00:53:42.839> know<00:53:43.040> you<00:53:43.200> you<00:53:43.359> cover<00:53:43.599> a<00:53:43.720> very 00:53:43.910 --> 00:53:43.920 align:start position:0% Europe so you know you you cover a very 00:53:43.920 --> 00:53:47.109 align:start position:0% Europe so you know you you cover a very different<00:53:44.200> time<00:53:44.400> zone<00:53:44.599> and<00:53:44.799> geography<00:53:45.280> to<00:53:45.599> to 00:53:47.109 --> 00:53:47.119 align:start position:0% different time zone and geography to to 00:53:47.119 --> 00:53:49.750 align:start position:0% different time zone and geography to to Louise<00:53:48.119> equally<00:53:48.480> the<00:53:48.640> same<00:53:48.880> I'm<00:53:49.079> very<00:53:49.319> active 00:53:49.750 --> 00:53:49.760 align:start position:0% Louise equally the same I'm very active 00:53:49.760 --> 00:53:54.549 align:start position:0% Louise equally the same I'm very active in<00:53:50.240> linking<00:53:51.240> ER<00:53:51.960> our<00:53:52.319> web<00:53:52.559> page<00:53:52.799> is<00:53:53.240> Li 00:53:54.549 --> 00:53:54.559 align:start position:0% in linking ER our web page is Li 00:53:54.559 --> 00:53:57.230 align:start position:0% in linking ER our web page is Li man.<00:53:55.559> ER<00:53:55.920> Maybe 00:53:57.230 --> 00:53:57.240 align:start position:0% man. ER Maybe 00:53:57.240 --> 00:54:00.030 align:start position:0% man. ER Maybe for<00:53:57.480> making<00:53:57.839> easier<00:53:58.280> we<00:53:58.400> could<00:53:58.640> send<00:53:59.280> a<00:53:59.880> the 00:54:00.030 --> 00:54:00.040 align:start position:0% for making easier we could send a the 00:54:00.040 --> 00:54:03.470 align:start position:0% for making easier we could send a the contact<00:54:00.440> details<00:54:00.880> in<00:54:01.119> the<00:54:01.640> followup<00:54:02.480> message 00:54:03.470 --> 00:54:03.480 align:start position:0% contact details in the followup message 00:54:03.480 --> 00:54:05.990 align:start position:0% contact details in the followup message that<00:54:03.640> you<00:54:03.760> send<00:54:04.040> after<00:54:04.559> then<00:54:05.520> good<00:54:05.640> idea<00:54:05.920> it 00:54:05.990 --> 00:54:06.000 align:start position:0% that you send after then good idea it 00:54:06.000 --> 00:54:08.829 align:start position:0% that you send after then good idea it will<00:54:06.200> be<00:54:06.480> easier<00:54:07.280> to<00:54:07.480> and<00:54:07.599> then<00:54:07.760> is<00:54:07.880> a<00:54:08.040> link 00:54:08.829 --> 00:54:08.839 align:start position:0% will be easier to and then is a link 00:54:08.839 --> 00:54:10.950 align:start position:0% will be easier to and then is a link which<00:54:09.440> facilitate 00:54:10.950 --> 00:54:10.960 align:start position:0% which facilitate 00:54:10.960 --> 00:54:14.109 align:start position:0% which facilitate so<00:54:11.960> and<00:54:12.160> we<00:54:12.280> could<00:54:12.520> discuss<00:54:12.880> and<00:54:13.280> very<00:54:13.480> often 00:54:14.109 --> 00:54:14.119 align:start position:0% so and we could discuss and very often 00:54:14.119 --> 00:54:16.309 align:start position:0% so and we could discuss and very often with<00:54:14.760> exchange<00:54:15.200> information<00:54:15.720> due<00:54:15.880> to<00:54:16.040> I<00:54:16.160> tend 00:54:16.309 --> 00:54:16.319 align:start position:0% with exchange information due to I tend 00:54:16.319 --> 00:54:17.870 align:start position:0% with exchange information due to I tend to<00:54:16.480> think<00:54:16.720> that<00:54:16.920> most<00:54:17.079> of<00:54:17.240> the<00:54:17.400> people<00:54:17.599> in<00:54:17.760> the 00:54:17.870 --> 00:54:17.880 align:start position:0% to think that most of the people in the 00:54:17.880 --> 00:54:20.829 align:start position:0% to think that most of the people in the audience<00:54:18.240> are<00:54:19.040> a<00:54:19.200> very 00:54:20.829 --> 00:54:20.839 align:start position:0% audience are a very 00:54:20.839 --> 00:54:25.270 align:start position:0% audience are a very SE<00:54:21.839> professionals<00:54:22.799> which<00:54:23.319> uh<00:54:24.200> has<00:54:24.520> a<00:54:24.839> a<00:54:24.960> lot<00:54:25.119> of 00:54:25.270 --> 00:54:25.280 align:start position:0% SE professionals which uh has a a lot of 00:54:25.280 --> 00:54:27.150 align:start position:0% SE professionals which uh has a a lot of to<00:54:25.520> say 00:54:27.150 --> 00:54:27.160 align:start position:0% to say 00:54:27.160 --> 00:54:29.069 align:start position:0% to say perfect<00:54:27.680> thank<00:54:27.799> you<00:54:27.960> Lenora<00:54:28.480> that's<00:54:28.839> that's 00:54:29.069 --> 00:54:29.079 align:start position:0% perfect thank you Lenora that's that's 00:54:29.079 --> 00:54:31.990 align:start position:0% perfect thank you Lenora that's that's great<00:54:29.359> so<00:54:29.760> Lenora<00:54:30.760> will<00:54:31.000> be<00:54:31.359> coordinating 00:54:31.990 --> 00:54:32.000 align:start position:0% great so Lenora will be coordinating 00:54:32.000 --> 00:54:34.150 align:start position:0% great so Lenora will be coordinating getting<00:54:32.280> emails<00:54:32.720> out<00:54:33.440> uh<00:54:33.559> once<00:54:33.799> we've 00:54:34.150 --> 00:54:34.160 align:start position:0% getting emails out uh once we've 00:54:34.160 --> 00:54:38.069 align:start position:0% getting emails out uh once we've recorded<00:54:35.079> this<00:54:36.079> um<00:54:36.559> we'll<00:54:36.839> we'll<00:54:37.000> get<00:54:37.200> emails 00:54:38.069 --> 00:54:38.079 align:start position:0% recorded this um we'll we'll get emails 00:54:38.079 --> 00:54:41.910 align:start position:0% recorded this um we'll we'll get emails out<00:54:39.079> uh<00:54:39.720> uh<00:54:40.359> am<00:54:40.559> many<00:54:40.880> sorry<00:54:41.240> I<00:54:41.359> just<00:54:41.520> noticed 00:54:41.910 --> 00:54:41.920 align:start position:0% out uh uh am many sorry I just noticed 00:54:41.920 --> 00:54:45.069 align:start position:0% out uh uh am many sorry I just noticed your<00:54:42.119> hand<00:54:42.359> is<00:54:42.640> up<00:54:43.640> um<00:54:44.200> feel<00:54:44.440> free<00:54:44.640> to<00:54:44.760> jump 00:54:45.069 --> 00:54:45.079 align:start position:0% your hand is up um feel free to jump 00:54:45.079 --> 00:54:48.789 align:start position:0% your hand is up um feel free to jump into<00:54:45.440> the<00:54:45.720> into<00:54:46.160> chat<00:54:47.160> um<00:54:48.119> if<00:54:48.240> you<00:54:48.559> have 00:54:48.789 --> 00:54:48.799 align:start position:0% into the into chat um if you have 00:54:48.799 --> 00:54:50.430 align:start position:0% into the into chat um if you have comments<00:54:49.200> unfortunately<00:54:49.920> we're<00:54:50.079> pretty<00:54:50.240> much 00:54:50.430 --> 00:54:50.440 align:start position:0% comments unfortunately we're pretty much 00:54:50.440 --> 00:54:53.910 align:start position:0% comments unfortunately we're pretty much out<00:54:50.599> of<00:54:50.839> time<00:54:51.240> here<00:54:52.240> um<00:54:53.160> and<00:54:53.280> we've<00:54:53.480> got<00:54:53.720> so 00:54:53.910 --> 00:54:53.920 align:start position:0% out of time here um and we've got so 00:54:53.920 --> 00:54:55.710 align:start position:0% out of time here um and we've got so many<00:54:54.160> comments<00:54:54.520> and<00:54:54.680> so<00:54:54.880> many<00:54:55.119> questions<00:54:55.520> and 00:54:55.710 --> 00:54:55.720 align:start position:0% many comments and so many questions and 00:54:55.720 --> 00:54:57.270 align:start position:0% many comments and so many questions and so<00:54:55.880> many<00:54:56.079> ways<00:54:56.520> we<00:54:56.640> could<00:54:56.799> take<00:54:57.040> this 00:54:57.270 --> 00:54:57.280 align:start position:0% so many ways we could take this 00:54:57.280 --> 00:54:59.230 align:start position:0% so many ways we could take this conversation<00:54:58.280> maybe<00:54:58.520> we'll<00:54:58.680> need<00:54:58.799> to<00:54:58.920> do<00:54:59.119> this 00:54:59.230 --> 00:54:59.240 align:start position:0% conversation maybe we'll need to do this 00:54:59.240 --> 00:55:02.069 align:start position:0% conversation maybe we'll need to do this one<00:54:59.520> again<00:55:00.520> and<00:55:01.160> uh<00:55:01.559> and<00:55:01.760> keep<00:55:01.920> the 00:55:02.069 --> 00:55:02.079 align:start position:0% one again and uh and keep the 00:55:02.079 --> 00:55:03.829 align:start position:0% one again and uh and keep the conversation<00:55:02.640> going<00:55:02.960> so<00:55:03.520> thank<00:55:03.680> you 00:55:03.829 --> 00:55:03.839 align:start position:0% conversation going so thank you 00:55:03.839 --> 00:55:05.950 align:start position:0% conversation going so thank you everybody<00:55:04.359> for<00:55:05.359> uh<00:55:05.480> oh<00:55:05.599> that<00:55:05.720> was<00:55:05.839> for 00:55:05.950 --> 00:55:05.960 align:start position:0% everybody for uh oh that was for 00:55:05.960 --> 00:55:09.190 align:start position:0% everybody for uh oh that was for Googling<00:55:06.400> brilliant<00:55:07.559> excellent<00:55:08.559> um<00:55:08.760> so<00:55:09.040> thank 00:55:09.190 --> 00:55:09.200 align:start position:0% Googling brilliant excellent um so thank 00:55:09.200 --> 00:55:11.549 align:start position:0% Googling brilliant excellent um so thank you<00:55:09.319> everybody<00:55:09.680> for<00:55:10.240> for<00:55:10.839> attending<00:55:11.400> but 00:55:11.549 --> 00:55:11.559 align:start position:0% you everybody for for attending but 00:55:11.559 --> 00:55:13.270 align:start position:0% you everybody for for attending but thank<00:55:11.720> you<00:55:11.880> also<00:55:12.119> for<00:55:12.480> engaging<00:55:12.920> in<00:55:13.040> the 00:55:13.270 --> 00:55:13.280 align:start position:0% thank you also for engaging in the 00:55:13.280 --> 00:55:16.030 align:start position:0% thank you also for engaging in the conversation<00:55:14.280> it<00:55:14.480> does<00:55:14.799> make<00:55:15.000> it<00:55:15.559> it<00:55:15.720> makes<00:55:15.880> it 00:55:16.030 --> 00:55:16.040 align:start position:0% conversation it does make it it makes it 00:55:16.040 --> 00:55:18.549 align:start position:0% conversation it does make it it makes it more<00:55:16.200> fun<00:55:16.440> for<00:55:16.680> us<00:55:17.000> frankly<00:55:17.960> but<00:55:18.079> it<00:55:18.319> great 00:55:18.549 --> 00:55:18.559 align:start position:0% more fun for us frankly but it great 00:55:18.559 --> 00:55:20.230 align:start position:0% more fun for us frankly but it great great<00:55:18.760> comment<00:55:19.440> I'd<00:55:19.559> like<00:55:19.680> to<00:55:19.799> keep<00:55:19.960> chatting 00:55:20.230 --> 00:55:20.240 align:start position:0% great comment I'd like to keep chatting 00:55:20.240 --> 00:55:22.190 align:start position:0% great comment I'd like to keep chatting with<00:55:20.520> every<00:55:20.760> single<00:55:21.119> person<00:55:21.400> who<00:55:21.680> commented 00:55:22.190 --> 00:55:22.200 align:start position:0% with every single person who commented 00:55:22.200 --> 00:55:23.630 align:start position:0% with every single person who commented So<00:55:22.400> yeah<00:55:22.599> thank<00:55:22.720> you<00:55:22.799> for<00:55:22.960> your<00:55:23.119> engagement<00:55:23.559> it 00:55:23.630 --> 00:55:23.640 align:start position:0% So yeah thank you for your engagement it 00:55:23.640 --> 00:55:25.549 align:start position:0% So yeah thank you for your engagement it was<00:55:23.799> great<00:55:24.200> yeah<00:55:24.400> it<00:55:24.559> it<00:55:24.760> really<00:55:25.000> makes<00:55:25.440> and 00:55:25.549 --> 00:55:25.559 align:start position:0% was great yeah it it really makes and 00:55:25.559 --> 00:55:26.829 align:start position:0% was great yeah it it really makes and and<00:55:25.680> it<00:55:25.760> means<00:55:25.960> that<00:55:26.079> we<00:55:26.359> end<00:55:26.480> up<00:55:26.599> talking 00:55:26.829 --> 00:55:26.839 align:start position:0% and it means that we end up talking 00:55:26.839 --> 00:55:28.510 align:start position:0% and it means that we end up talking about<00:55:27.119> stuff<00:55:27.480> that<00:55:27.680> is<00:55:27.880> actually<00:55:28.160> interesting 00:55:28.510 --> 00:55:28.520 align:start position:0% about stuff that is actually interesting 00:55:28.520 --> 00:55:31.510 align:start position:0% about stuff that is actually interesting to<00:55:28.680> you<00:55:28.920> as<00:55:29.079> well<00:55:29.799> so<00:55:30.359> uh<00:55:30.480> so<00:55:30.760> thank<00:55:30.920> you<00:55:31.079> for 00:55:31.510 --> 00:55:31.520 align:start position:0% to you as well so uh so thank you for 00:55:31.520 --> 00:55:33.430 align:start position:0% to you as well so uh so thank you for for<00:55:31.760> that<00:55:32.000> participation<00:55:32.880> really<00:55:33.079> wouldn't 00:55:33.430 --> 00:55:33.440 align:start position:0% for that participation really wouldn't 00:55:33.440 --> 00:55:35.309 align:start position:0% for that participation really wouldn't have<00:55:33.880> uh<00:55:34.280> wouldn't<00:55:34.520> have<00:55:34.760> been<00:55:34.920> as<00:55:35.079> good<00:55:35.200> a 00:55:35.309 --> 00:55:35.319 align:start position:0% have uh wouldn't have been as good a 00:55:35.319 --> 00:55:38.470 align:start position:0% have uh wouldn't have been as good a session<00:55:35.640> without<00:55:35.920> it<00:55:36.839> so<00:55:37.319> uh<00:55:37.440> on<00:55:37.680> that<00:55:38.200> for 00:55:38.470 --> 00:55:38.480 align:start position:0% session without it so uh on that for 00:55:38.480 --> 00:55:41.309 align:start position:0% session without it so uh on that for once<00:55:38.920> we're<00:55:39.079> going<00:55:39.200> to<00:55:39.319> finish<00:55:39.559> on<00:55:40.000> time<00:55:41.000> um<00:55:41.160> it 00:55:41.309 --> 00:55:41.319 align:start position:0% once we're going to finish on time um it 00:55:41.319 --> 00:55:43.430 align:start position:0% once we're going to finish on time um it just<00:55:41.760> remains<00:55:42.000> to<00:55:42.240> thank<00:55:42.480> both<00:55:42.680> Louise<00:55:43.200> and 00:55:43.430 --> 00:55:43.440 align:start position:0% just remains to thank both Louise and 00:55:43.440 --> 00:55:46.430 align:start position:0% just remains to thank both Louise and Pedro<00:55:44.440> on<00:55:44.640> behalf<00:55:44.920> of<00:55:45.039> the<00:55:45.119> audience<00:55:45.480> and<00:55:46.200> and 00:55:46.430 --> 00:55:46.440 align:start position:0% Pedro on behalf of the audience and and 00:55:46.440 --> 00:55:48.510 align:start position:0% Pedro on behalf of the audience and and and<00:55:47.079> uh<00:55:47.200> on<00:55:47.359> behalf<00:55:47.599> of<00:55:47.720> transparent<00:55:48.160> choice 00:55:48.510 --> 00:55:48.520 align:start position:0% and uh on behalf of transparent choice 00:55:48.520 --> 00:55:50.910 align:start position:0% and uh on behalf of transparent choice for<00:55:48.960> sharing<00:55:49.359> your<00:55:49.599> expertise<00:55:50.280> with<00:55:50.480> us 00:55:50.910 --> 00:55:50.920 align:start position:0% for sharing your expertise with us 00:55:50.920 --> 00:55:52.589 align:start position:0% for sharing your expertise with us tonight<00:55:51.400> or<00:55:51.599> this<00:55:51.760> morning<00:55:52.079> depending<00:55:52.440> which 00:55:52.589 --> 00:55:52.599 align:start position:0% tonight or this morning depending which 00:55:52.599 --> 00:55:55.430 align:start position:0% tonight or this morning depending which time<00:55:52.799> zone<00:55:53.000> you're<00:55:53.400> in<00:55:54.400> brilliant<00:55:55.079> thank<00:55:55.280> you 00:55:55.430 --> 00:55:55.440 align:start position:0% time zone you're in brilliant thank you 00:55:55.440 --> 00:55:58.240 align:start position:0% time zone you're in brilliant thank you everybody