From Project Police to Strategic Partner: How PMOs Become the Value Engine that Leaders Respect
About this webinar
An organisation ranked 800 projects. All 800 were still running. Stijn Janssens uses the example to show why a priority list is not the same as a decision about what should proceed. Together with Alexander David and TransparentChoice's Dan Dures and Stuart Easton, he explores the harder challenge: helping leaders decide what to support, delay or stop, without becoming the project police.
Even value is not a simple answer. Alexander looks at financial performance; Stijn points to public-service outcomes. Alexander also turns the question back on the PMO itself: how quickly an idea becomes a started project, whether governance matches the work, and whether reporting actually helps.
- Value first. Then deliverability. Alexander asks which investments deserve support before checking whether the skills and capacity exist. His run/grow/transform categories distinguish essential operations from change and innovation.
- Two portfolios, one team. Stijn warns that portfolios sharing the same people cannot be prioritised independently. Stuart adds the step many organisations skip: deciding how much funding and capacity each portfolio should receive.
- Find the problem before adding controls. Changing the PMO operating model means diagnosing the real problems, training people and co-designing processes, not simply buying another tool or adding another governance layer.
- Be willing to say no. Alexander describes zombie projects that still consume time even though nobody can explain their value. Stopping work also means confronting competing executive objectives and making difficult trade-offs feel fair.
And here is the catch: executives need concise insights they can act on, but the PMO needs delivery teams to trust it enough to speak openly. If it acts as police, leadership may hear that everything is possible when the teams doing the work know it is not.
Research in context
Can tighter oversight make reporting less reliable? That is the risk behind Stijn's warning. A 2014 study of nine IT projects in one US state government, based on 118 interviews, found that in some projects teams saw auditors' scrutiny as unfair and responded with defensive reporting. Auditors interpreted that behaviour as deception or incompetence and increased their scrutiny, deepening the distrust.
So what for a PMO? If delivery teams become defensive, adding another reporting check may leave leadership less informed, not more. The study examined auditors rather than PMOs, but it helps explain why the PMO needs the trust of the people providing its information, not just the executives receiving it.
How this connects to TransparentChoice
What could actually run? That's the question Stijn's 800-project example leaves unanswered. Stuart adds the decision that often gets skipped: how funding and people should be divided between portfolios that draw on the same resources.
TransparentChoice helps leaders test those trade-offs rather than stopping at the priority list:
- Work out what fits. Compare feasible combinations against leadership priorities, funding, team or skill capacity and dependencies, including how resources are divided between portfolios.
- See what each choice displaces. Change priorities, constraints or allocations and compare which initiatives are included, excluded or displaced.
Leadership decides what to support, defer or stop.
Learn more
Join the next live webinar
How can a PMO earn executive support for a more strategic role?
Alexander David argues for starting with strategic portfolio management, then putting the right controls and tools behind it. Alongside David Dunning and Dan Dures, he explores how to build the case for change and secure broader leadership support. Watch: Is Your PMO a Cost Centre or Value Generator?
Why can executives approve a priority list without owning the trade-offs?
A priority list can hide leadership choices inside criteria, assumptions and protected commitments. This article shows how a PMO can bring those choices back to leadership. Read: When Executives Approve the Portfolio but Don't Own the Trade-Offs.
What happens when almost every project is treated as top priority?
Energinet classified 60 of 80 IT projects as top priority. Its customer case describes how shared strategic criteria and regular review helped identify obsolete work that could be stopped. Read: Energinet's project prioritisation case study.
Speakers
Alexander David is a strategic portfolio management and PMO leader with extensive experience in driving transformation, carve-outs, and change leadership. As CEO of Value Matrix, he helps organizations achieve operational excellence and sustainable growth through strategic planning, organizational transformation, and digital innovation.
Dan Dures is VP of Customer Success at TransparentChoice. With senior leadership experience at Just Eat, dunnhumby, and Home Retail Group, he brings expertise in data, strategy, and customer insight. He helps PMO leaders focus on projects that deliver real strategic value.
