Indiana Land Valuation: Building Trust in Public Policy Decisions
Indiana University, informed by insights from Ellen Szarleta of Indiana University Northwest, partnered with local government to address the complex challenge of land valuation reform. Through a TransparentChoice-guided process, county leaders, economists, and community partners aligned perspectives, produced defensible alternatives, and published a transparent report that strengthened public trust in policy decisions.
The Challenge
Redesigning how land is valued was a politically sensitive and technically complex task that demanded both rigor and public trust.
County leaders in Indiana needed to update their property valuation approach to better reflect the realities of urban sprawl and legacy cities. Decisions would affect economic development, taxation fairness, and community confidence. Without a clear and transparent process, any proposal risked being dismissed as biased or incomplete.
Behind the policy challenge was a fragmentation of expertise and perspective. Local government officials, county assessors, economists, and property appraisers all had different views on how land value should be represented. Previous attempts lacked a structured forum where these voices could come together, leading to stalled progress and skepticism about outcomes.
At stake was more than just technical reform. For policymakers, the process itself had to demonstrate transparency and legitimacy. Without this, even well-designed alternatives would fail to gain the trust and buy-in of citizens and community partners.
Our Approach
The team brought diverse stakeholders into one structured process, using TransparentChoice to focus debate, align priorities, and create defensible alternatives.
For the first time, local and county government leaders, academic experts, and practitioners sat together to identify which criteria best represented land value in their communities. TransparentChoice provided the framework to capture, compare, and weigh these perspectives systematically.
The tool helped participants stay engaged and on topic. Instant feedback and transparent scoring ensured that discussions remained productive, even when views diverged. Rather than drifting into side issues, stakeholders could return to the agreed policy question, keeping the conversation rigorous and focused.
The process ran for more than six months, combining workshops, structured comparisons, and reporting. This allowed for deeper learning, relationship-building, and the creation of a defensible recommendation that reflected both technical expertise and community priorities.
"Using TransparentChoice we were actually able to guide them through in a more direct and relevant way to addressing the exact policy question and issue that they had." 1:23
"For the first time we were able to bring together local government, county officials, and experts in economics and property appraisal to have a conversation." 5:44
"They were then able to share the knowledge that they had, which was very unique to their areas of expertise, and share their perspectives — which were sometimes divergent." 6:19
The Results
The project delivered a rigorous, publishable recommendation that strengthened trust in local government and changed the culture of decision-making.
Stakeholders felt valued and empowered, with TransparentChoice making it easy to express their views and see them reflected in the outcomes. The process created not just a decision, but a shared knowledge base that participants carried forward into ongoing policy discussions.
The final report was publicly shared by local authorities—something that would not have been possible without the confidence that the method was transparent and defensible. This reinforced legitimacy with citizens and partners, showing that decisions were based on evidence and collective judgment.
Beyond the immediate policy question, the experience demonstrated that collaborative, transparent methods can transform how contentious issues are addressed. Local leaders now see TransparentChoice as a reliable vehicle for collective decision-making, bridging expertise, politics, and public trust.
"Bottom line is it’s a vehicle for collective decision making, and it’s a very effective vehicle — one that local government feels very comfortable with." 3:17
"Policy makers can now more easily set aside interests that are not shared and really focus on those interests that are shared among the group." 8:09
"They really appreciated the fact that they were able to get that instantaneous feedback." 9:10
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